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El Carmen Hotel


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Non-Smoking Rooms

  • Room Service

  • Tour Desk

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Property description

Relax and unwind with massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At El Carmen Hotel, travelers consistently praise the central, walkable location and the rooftop restaurant’s volcano views with an excellent included breakfast, while multiple reviews note small, sometimes noisy rooms and occasional musty odors or maintenance hiccups.

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Facilities

Good

Cleanliness

Mixed

Rooms

Noisy

Service

Friendly

Location

Central

Dining

Tasty

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6

Rashmi

IAN-logo

Apr 23, 2026

·

Stayed 1 night

The breakfast was very good. Big portions..very friendly staff
The breakfast was very good. Big portions..very friendly staff

10

Brian

IAN-logo

Apr 18, 2026

·

Stayed 2 nights

Charming hotel. Amazing fresh breakfast with a view. Cozy room. Centrally located
Charming hotel. Amazing fresh breakfast with a view. Cozy room. Centrally located

10

Jenny

IAN-logo

Apr 13, 2026

·

Stayed 1 night

great hotel
great hotel

10

Linda

IAN-logo

Mar 30, 2026

·

Stayed 1 night

Breakfast menu was delicious and included with stay! We were even able to place our orders the night before so our breakfasts would be ready when we got there! The A/C works magnificently. The grounds are immaculate and gorgeous. The staff could not be any kinder or more helpful. Transport to the airport (two different shuttles at two different times) were easily arranged and paid for online, and the vehicles and drivers were fabulous. I bring a veterinary team here twice a year, and I will never stay anywhere else.
Breakfast menu was delicious and included with stay! We were even able to place our orders the night before so our breakfasts would be ready when we got there! The A/C works magnificently. The grounds are immaculate and gorgeous. The staff could not be any kinder or more helpful. Transport to the airport (two different shuttles at two different times) were easily arranged and paid for online, and the vehicles and drivers were fabulous. I bring a veterinary team here twice a year, and I will never stay anywhere else.

10

Daniel

IAN-logo

Mar 19, 2026

·

Stayed 4 nights

Staff was excellent! Delicious breakfast that was included!
Staff was excellent! Delicious breakfast that was included!

3 Avenida Norte 9, Historic Center, Antigua Guatemala, Guatemala

Location

A stay at El Carmen Hotel places you in the heart of Antigua Guatemala, steps from Central Park and Antigua Guatemala Cathedral. This hotel is 0.3 mi (0.5 km) from Casa Santo Domingo Museum and 0.2 mi (0.3 km) from Museo del Libro Antiguo.

Choco Museum(0.1 miles)

Antigua Tabaco Compania S.A.(0.1 miles)

Central Park(0.1 miles)

Palacio del Ayuntamiento(0.1 miles)

Museo del Libro Antiguo(0.1 miles)

Antigua Guatemala Cathedral(0.2 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self-parking is available on-site for guests.


A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.


No pets and no service animals are allowed at this property.


Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

A roundtrip airport shuttle is available for a surcharge of USD 65 per vehicle (one-way, maximum occupancy 4) and USD 10 per child (one-way). Guests must contact the property with arrival details before travel.


The property has limited wheelchair accessibility features, including step-free entrances and wheelchair-accessible facilities in public areas.


The hotel is located in the heart of Antigua Guatemala, steps from Central Park and Antigua Guatemala Cathedral, and is 0.3 mi from Casa Santo Domingo Museum and 0.2 mi from Museo del Libro Antiguo.


Children may not be eligible for complimentary breakfast, and specific age policies regarding children's stay are not detailed.


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