Is parking available at the property?

Self parking is available on-site for NZD 15 per night, which includes in/out privileges. Extended parking is also available for NZD 15.00 per day. Reservations are not required.

Does the hotel allow pets?

The property does not allow pets, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 14:00, and check-out is until 10:00. Early check-in is available for a fee, subject to availability, and late check-out is available for NZD 20, also subject to availability.

What accessibility features does the hotel offer?

The property features limited wheelchair accessibility, including accessible parking and public areas. However, specific details about room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Auckland, just steps from Spark Arena and a 3-minute walk from the University of Auckland. It is approximately 0.7 miles from the Auckland Ferry Terminal and 1.4 miles from the Sky Tower.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and there is a minimum age of 16 for check-in. Specific details about children's accommodations are not provided.

Grand Central Serviced Apartments in Auckland

Average nightly price at Grand Central Serviced Apartments by month, last 12 months (USD)
Month	Average price
January	$69
February	$88
March	$88
April	$62
May	$78
June	$57
July	$67
August	$70
September	$71
October	$66
November	$83
December	$66

What guests think

Grand Central Serviced Apartments delivers budget-friendly stays in a historic railway building, with large, simple rooms and a convenient location for Spark Arena, CBD sights, and train travel, but recurring noise, limited amenities, and patchy maintenance are noted.

Many guests praise helpful staff and good value, though check-in outside staffed hours and communication can be confusing, and requests sometimes go unanswered. Cleanliness ranges from very clean rooms to reports of odors, mould, and tired common areas. Expect a basic stay suited to events or train travel rather than a full-service hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are limited and basic; some rooms have kitchenettes with access to a shared kitchen and laundry. Parking is available but limited and best pre-booked; one review noted no cable TV.

Related guest reviews

8

Henri

Jul 12, 2025

·

Stayed 1 night

It is the perfect place to stay when going to Spark Arena. The place is beautiful if you like historical places. It was raining when we came, a lot of leaks in the lobby. Also, no toilet paper in the lobby toilet. The room is spacious, clean, and have everything we need for our overnight stay.

10

kim

Mar 23, 2023

·

Stayed 1 night

Property was amazing but very confusing where you get there as to how to check in as everything is locked up and no one around. Luckily the linen guy turned up while I was there and he helped me. Apart from that don't have any grumbles. Poor things got hammered in the flood so there was a bit of dirt etc around but to be expected. Comfortable bed, nice room. Shower pressure was far too hard (who ever says that). Couldn't even shower properly as when the water hit the floor it threw the shower head up and washed the roof. Actually hurt to have a shower.

2

David

Nov 18, 2025

·

Stayed 1 night

No parking for check, was fined for parking car in Wilson parking while checking in and arranging parking. It stunk of curry, poor ventilation. What a dump!

8

Michelle

Jun 30, 2023

·

Stayed 1 night

Amazing heritage building, being the old Railway Station. Rooms are tidy and well equipped with kitchenette, heaters, fans etc, with access to a large kitchen and laundry. Can be a bit noisy being an old building and is next to the railway line on one side and Spark Arena on another side.

6

jocelyn

Jan 27, 2023

·

Stayed 1 night

Definitely outdated rooms. When we checked in, we were given a room that wasn’t clean. Then the room they ended up giving us, had a broken AC. No amenities. Very very basic hotel in a neat historic building

8

Quincy

Jan 21, 2026

·

Stayed 4 nights

It was fine. No amenities. No cable TV. Quite basic. Location made everything walkable and we only slept there so met our needs. The old railway station was quite cool with the architecture and such. Overall if you need a cheap place to stay that is secure and comfortable I would recommend.

8

Anne-Rose

Oct 2, 2025

·

Stayed 2 nights

A nice basic setup with some kitchen amenities located in an old rail station for some ancient. Indian restaurant onsite for convenience. Really close walk to Viaduct area, SkyTower etc. Some steep hills so consider rideshare or Transit if mobility is an issue. Parking was easy, right out front but limited space so pre book! Would stay here again.

6

Mathias

Mar 11, 2025

·

Stayed 2 nights

Stylisches Gebäude, aber leider nur von außen, Freundlicher Mitarbeiter, der uns nach dem Check in zu unserem Zimmer geführt hat. Allein hätte ich es nicht ohne “Navi” gefunden, da Zimmer total chaotisch angeordnet. Das Hotel war in einem sehr alten ehemaligen Bahnhofsgebäude drin, auf dem Weg zum Zimmer viele unangenehme Gerüche und alles sehr runtergekommen, auch das Zimmer … viele Flecken im Teppichboden, alte runtergekommene Möbel. Die Bilder vom Anbieter zeigen da etwas anderes. Duschen ab 20 Uhr nicht möglich, da Wasser kalt. Betten waren jedoch sauber und bequem . Bad war auch sauber, Shampoo usw. Sowie Kuechenequipment alles vorhanden. Für 2 Nächte war das ok, da der Preis gut war und wir vom Northern Explorer nicht so weit mit den Koffern laufen wollten. Es gibt da viele bessere Hotels in Auckland…

Translate

6

Randa

Jan 16, 2023

·

Stayed 1 night

A very utilitarian property. The amenities were all there in our room and it was quite clean, but totally lacking in charm. The onsite restaurant appears to be permanently closed. The old railway station building has such potential, but it hasn’t been realized yet.

8

Josh

May 10, 2024

·

Stayed 1 night

For an extremely fancy building, it’s very old school and basic inside. It was nice and clean and good sized rooms, but all other facilities were very basic. Perfect for a budget trip.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: many guests found rooms clean or very clean, but others reported odors, mould (including curtains/windows), and tired common areas.

Related guest reviews

10

Sibre

Mar 29, 2025

·

Stayed 1 night

Everything was clean and in good condition. Great value!

2

Catherine

Oct 1, 2023

·

Stayed 2 nights

Unique setting. Arrived in evening, checked-in through gated desk. Very noisy with kids playing in station ? Long term renters or emergency housing with a shared kitchen for their cooking. Room ok - recently renovated but black mould and cobwebs in windiw. View unkep back yard. Booked 2 nights but left after 1 night. Seemed better by daylight but wouldn't return. Sorry, don't like placing a review like this. Staff however were good.

8

Henri

Jul 12, 2025

·

Stayed 1 night

It is the perfect place to stay when going to Spark Arena. The place is beautiful if you like historical places. It was raining when we came, a lot of leaks in the lobby. Also, no toilet paper in the lobby toilet. The room is spacious, clean, and have everything we need for our overnight stay.

2

David

Nov 18, 2025

·

Stayed 1 night

No parking for check, was fined for parking car in Wilson parking while checking in and arranging parking. It stunk of curry, poor ventilation. What a dump!

8

Milona

Nov 11, 2024

·

Stayed 1 night

We had a clean room with helpful staff. It is basic accommodation that we needed so as to be near the Northern Explore train check in.

10

Erin

Feb 5, 2025

·

Stayed 1 night

Was neat and tidy, had no problems at all and was a pleasant stay.

10

Valeria

Nov 6, 2023

·

Stayed 1 night

Clean property

8

Cynthia

Jun 27, 2024

·

Stayed 2 nights

Wonderful old train station. Rooms to the side, plain, clean, could hear the trains. Basic.

6

Kirstie

Feb 11, 2026

·

Stayed 1 night

I felt the room was very overpriced for a very basic room but it was clean & tidy with a nice bathroom. Right next door to Spark Arena which was convenient for our concert, the lady on reception was lovely, showed us to our room & gave us a later check out time. Take earplugs though as very noisy outside all night.

6

Soo San

Oct 31, 2025

·

Stayed 4 nights

Good location, nice architecture but very stuffy air from cooking smell of long term residents and restaurant in front foyer. Mouldy lace curtains in our room and upon request to change room, management was apologetic and another room was provided

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally large and basic, with high ceilings and historic character; several mention comfortable beds and some newly renovated spaces. Noise is a recurring issue (trains and street), and a few report weak blackout, broken or missing items, and dated furnishings.

Related guest reviews

6

Mariken

Dec 5, 2024

·

Stayed 1 night

Unfortunately we were unaware that the very loud railway ran right next to the building, outside our windows. Woke us up every time it went past. The restaurant downstairs was quiet and unassuming but the food was delicious. The room itself was alright, I really appreciated that it came with a hairdryer. Very clean. The foyer was beautiful.

8

Henri

Jul 12, 2025

·

Stayed 1 night

It is the perfect place to stay when going to Spark Arena. The place is beautiful if you like historical places. It was raining when we came, a lot of leaks in the lobby. Also, no toilet paper in the lobby toilet. The room is spacious, clean, and have everything we need for our overnight stay.

6

Yvonne

Oct 18, 2024

·

Stayed 3 nights

The architecture in main areas was grand. The rooms were very basic. Of course it was the prior Grand Central station, so trains still run. Therefore noisy.

6

jocelyn

Jan 27, 2023

·

Stayed 1 night

Definitely outdated rooms. When we checked in, we were given a room that wasn’t clean. Then the room they ended up giving us, had a broken AC. No amenities. Very very basic hotel in a neat historic building

8

Cynthia

Jun 27, 2024

·

Stayed 2 nights

Wonderful old train station. Rooms to the side, plain, clean, could hear the trains. Basic.

6

Kirstie

Feb 11, 2026

·

Stayed 1 night

I felt the room was very overpriced for a very basic room but it was clean & tidy with a nice bathroom. Right next door to Spark Arena which was convenient for our concert, the lady on reception was lovely, showed us to our room & gave us a later check out time. Take earplugs though as very noisy outside all night.

8

Irene

Dec 20, 2024

·

Stayed 2 nights

noise from the trains close by.

4

Rachel

May 25, 2025

·

Stayed 2 nights

The waters in the fridge minibar were unsealed and there was no duvet for one of the beds. Additional bedding was never delivered by staff after asking.

8

Paul

May 12, 2025

·

Stayed 3 nights

Very big and comfy bed, large room but a bit basic in fixtures. Curtains a bit weak so doesn’t block much light and a bit noisy but in a great location and a good price.

10

Lynette

Oct 16, 2025

·

Stayed 1 night

Large rooms with great yesteryear character Very high ceilings comfortable quiet with everything you need Would definitely stay again Great value for money Good restaurant option within metres A beautiful old building

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and helpful, with some staff going above and beyond. However, check-in can be confusing or unstaffed after hours, communication and follow-up are inconsistent, and a few guests reported unprofessional interactions.

Related guest reviews

10

Catherine

Nov 22, 2024

·

Stayed 1 night

Great place to stay! Lovely staff! they were really helpful. Definitely stay again. Just as a side note, don't go to nearby restaurant called Platform 8.....worst service ever. Felt like I was a burden for asking for one Indian (no other type of food available) dish. Read Google reviews.

8

Paul

May 1, 2024

·

Stayed 1 night

Great friendly service from the Manager. Very helpful. Will stay again.

6

Kirstie

Feb 11, 2026

·

Stayed 1 night

I felt the room was very overpriced for a very basic room but it was clean & tidy with a nice bathroom. Right next door to Spark Arena which was convenient for our concert, the lady on reception was lovely, showed us to our room & gave us a later check out time. Take earplugs though as very noisy outside all night.

2

Shaun

May 18, 2023

·

Stayed 3 nights

The reception staff were insulting She accused my partner of being a prostitute I have never met someone so rude in all my life I would. Like this escalated

2

Hannah

Feb 18, 2023

·

No communication whatsoever

10

Glen

Oct 5, 2024

·

Stayed 4 nights

Fabulous location and comfortable room Friendly helpful staff

2

Brent

Jan 26, 2023

·

Arrived at this property in the early evening to check-in, however the reception desk was shut. There was a sign with a phone number but my calls went unanswered. Without anyone there to facilitate the check-in, I left and found alternative accommodation. Someone from the hotel phoned later that night to ask if I'd be checking in. I explained the issue I had and they agreed a refund should be provided, however it's now almost two months later and I still don't have a refund. After initially seeming willing to resolve the situation, the hotel is now refusing to answer my emails, which is, in effect, theft of funds paid for a service not provided. Would not recommend!

8

Alana Jane

Sep 27, 2025

·

Stayed 16 nights

My room was cleaned daily and the staff were friendly - however the check in process was confusing as the staffed hours were incorrect and the building was locked when I arrived which was unsafe. The remainder of my stay was okay and the building had everything it needed and was in a good location.

10

Jemma

Sep 24, 2025

·

Stayed 1 night

Good place to stay for value and convenience. Newly renovated rooms. The staff there were amazing, came to get me from the carpark and carried my bag up to the room (night staff). Thanks heaps!

8

Graeme

Aug 10, 2024

·

Stayed 2 nights

No one in reception upon arrival.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is a consistent highlight: beside Spark Arena, close to Auckland CBD sights, and convenient for train travel (including Northern Explorer). Many found it walkable to shops and the waterfront.

Related guest reviews

8

Henri

Jul 12, 2025

·

Stayed 1 night

It is the perfect place to stay when going to Spark Arena. The place is beautiful if you like historical places. It was raining when we came, a lot of leaks in the lobby. Also, no toilet paper in the lobby toilet. The room is spacious, clean, and have everything we need for our overnight stay.

10

JOSEPH

Mar 17, 2024

·

Stayed 1 night

Front desk people were incredibly polite and helpful. The location is excellent for getting onto trains in and out of Auckland. It is located in a historic building that is just beautiful. We dine at the Indian restaurant in the lobby of the old train station building and the meal was very good. We also walked around the neighborhood and did some shopping for food to take on the train. There are many restaurant options in the neighborhood. It was very convenient for us to get on the train to Wellington, which is only a 5 minute walk away.

8

Quincy

Jan 21, 2026

·

Stayed 4 nights

It was fine. No amenities. No cable TV. Quite basic. Location made everything walkable and we only slept there so met our needs. The old railway station was quite cool with the architecture and such. Overall if you need a cheap place to stay that is secure and comfortable I would recommend.

8

Anne-Rose

Oct 2, 2025

·

Stayed 2 nights

A nice basic setup with some kitchen amenities located in an old rail station for some ancient. Indian restaurant onsite for convenience. Really close walk to Viaduct area, SkyTower etc. Some steep hills so consider rideshare or Transit if mobility is an issue. Parking was easy, right out front but limited space so pre book! Would stay here again.

8

Peter

Jan 12, 2025

·

Stayed 6 nights

Good location close to supermarket and shopping in Queen Street. Quay Street is a short walk. Several cafés and restaurants nearby.

6

Kirstie

Feb 11, 2026

·

Stayed 1 night

I felt the room was very overpriced for a very basic room but it was clean & tidy with a nice bathroom. Right next door to Spark Arena which was convenient for our concert, the lady on reception was lovely, showed us to our room & gave us a later check out time. Take earplugs though as very noisy outside all night.

10

Vicky

Mar 11, 2024

·

Stayed 1 night

Spacious rooms with good amenities. Friendly staff. One of the best budget hotels we have stayed at. Very attentive staff who went above and beyond to make our stay enjoyable. Initially a bit dubious what we had booked when walking towards our room but once in our room we were impressed. Good size living and sleeping area and bathroom appeared recently renovated. Easy walk to town. Ideal venue if staying to attend concert at Spark Arena.

8

Karen

Mar 18, 2023

·

Stayed 1 night

Was perfectly located for a concert at spark arena, so convenient

10

Ann

Jun 4, 2024

·

Stayed 1 night

Lovely as usual. Very central

8

Angela

Aug 22, 2025

·

Stayed 2 nights

Very central for Auckland CBD especially the arena

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Dining options are mostly nearby, with several mentions of an onsite or lobby Indian restaurant; experiences range from good meals to reports it was closed. Guests also note plenty of cafes and restaurants within walking distance.

Related guest reviews

6

Mariken

Dec 5, 2024

·

Stayed 1 night

Unfortunately we were unaware that the very loud railway ran right next to the building, outside our windows. Woke us up every time it went past. The restaurant downstairs was quiet and unassuming but the food was delicious. The room itself was alright, I really appreciated that it came with a hairdryer. Very clean. The foyer was beautiful.

10

JOSEPH

Mar 17, 2024

·

Stayed 1 night

Front desk people were incredibly polite and helpful. The location is excellent for getting onto trains in and out of Auckland. It is located in a historic building that is just beautiful. We dine at the Indian restaurant in the lobby of the old train station building and the meal was very good. We also walked around the neighborhood and did some shopping for food to take on the train. There are many restaurant options in the neighborhood. It was very convenient for us to get on the train to Wellington, which is only a 5 minute walk away.

10

Catherine

Nov 22, 2024

·

Stayed 1 night

Great place to stay! Lovely staff! they were really helpful. Definitely stay again. Just as a side note, don't go to nearby restaurant called Platform 8.....worst service ever. Felt like I was a burden for asking for one Indian (no other type of food available) dish. Read Google reviews.

8

Anne-Rose

Oct 2, 2025

·

Stayed 2 nights

A nice basic setup with some kitchen amenities located in an old rail station for some ancient. Indian restaurant onsite for convenience. Really close walk to Viaduct area, SkyTower etc. Some steep hills so consider rideshare or Transit if mobility is an issue. Parking was easy, right out front but limited space so pre book! Would stay here again.

8

Peter

Jan 12, 2025

·

Stayed 6 nights

Good location close to supermarket and shopping in Queen Street. Quay Street is a short walk. Several cafés and restaurants nearby.

6

Randa

Jan 16, 2023

·

Stayed 1 night

A very utilitarian property. The amenities were all there in our room and it was quite clean, but totally lacking in charm. The onsite restaurant appears to be permanently closed. The old railway station building has such potential, but it hasn’t been realized yet.

6

Soo San

Oct 31, 2025

·

Stayed 4 nights

Good location, nice architecture but very stuffy air from cooking smell of long term residents and restaurant in front foyer. Mouldy lace curtains in our room and upon request to change room, management was apologetic and another room was provided

10

Lynette

Oct 16, 2025

·

Stayed 1 night

Large rooms with great yesteryear character Very high ceilings comfortable quiet with everything you need Would definitely stay again Great value for money Good restaurant option within metres A beautiful old building

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $103	2 $77	3 $90	4 $85	5 $90	6 $143	7
8 $168	9 $79	10 $100	11 $122	12 $87	13 $118	14 $108
15 $69	16 $98	17 $108	18 $139	19 $121	20 $131	21 $142
22 $92	23 $81	24	25 $97	26 $103	27 $125	28 $126
29 $83	30 $62

Grand Central Serviced Apartments

Prices for Grand Central Serviced Apartments

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room, Multiple Beds, Kitchenette

Standard Double Room, 1 King Bed, Kitchenette

Deluxe King Room

Guest reviews of Grand Central Serviced Apartments

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Grand Central Serviced Apartments

Prices for upcoming dates