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Quest Macquarie Park


Amenities

  • Parking

  • Non-Smoking Rooms

  • Room Service

  • Tour Desk

  • Dry Cleaning

  • Housekeeping

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Property description

Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this aparthotel include complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Quest Macquarie Park, travellers frequently praise friendly staff, modern apartment-style rooms with kitchens and laundry, and a convenient location near the Metro and Macquarie Centre, though overall experiences range from excellent to mixed depending on room and stay details.

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Facilities

Limited

Cleanliness

Mixed

Rooms

Mixed

Service

Friendly

Location

Convenient

Dining

Limited

Was this helpful?

2

John

IAN-logo

12 Apr 2026

·

Stayed 1 night

Normally Quest properties are very consistent but this trip was extremely poor. I and my family arrived at 5pm to check in which went smoothly. We then parked the car and then proceeded to our 2 bedroom apartment. We had a shock when we went in to discover that instead of ordering a Queen and 2 single beds, we received 2 Queen beds. Since we were travelling as a family unit and my son and daughter are both aged 20 and 18 respectively, this was unacceptable. I went back to see the concierge who then proceeded to tell me that he had no note here to say that the room should be in that configuration. I checked my booking through Expedia and showed him that it was indeed ordered that way. He simply stated to me that it was out of his control, housekeeping had gone home and there was nothing he could do. I was flabbergasted. This was completely unprofessional and unacceptable. He just left me hanging. It was the worst example of customer service I have seen in many a day . There was no offer to placate me or make up for it with free parking or any real attempt at any concession. Terrible. My son was forced to sleep on the lounge that night. There was no extra bedding available- not a sheet or a blanket that we could give him. It was a terrible example of when a hotel gets things horribly wrong and arrogance at the front desk to even try and offer a solution.
Normally Quest properties are very consistent but this trip was extremely poor. I and my family arrived at 5pm to check in which went smoothly. We then parked the car and then proceeded to our 2 bedroom apartment. We had a shock when we went in to discover that instead of ordering a Queen and 2 single beds, we received 2 Queen beds. Since we were travelling as a family unit and my son and daughter are both aged 20 and 18 respectively, this was unacceptable. I went back to see the concierge who then proceeded to tell me that he had no note here to say that the room should be in that configuration. I checked my booking through Expedia and showed him that it was indeed ordered that way. He simply stated to me that it was out of his control, housekeeping had gone home and there was nothing he could do. I was flabbergasted. This was completely unprofessional and unacceptable. He just left me hanging. It was the worst example of customer service I have seen in many a day . There was no offer to placate me or make up for it with free parking or any real attempt at any concession. Terrible. My son was forced to sleep on the lounge that night. There was no extra bedding available- not a sheet or a blanket that we could give him. It was a terrible example of when a hotel gets things horribly wrong and arrogance at the front desk to even try and offer a solution.

8

John

IAN-logo

23 Mar 2026

·

Stayed 1 night

Good staff clean and comfortable room, only issue there was a faulty dryer meaning I had to return with a bag of wet clothes
Good staff clean and comfortable room, only issue there was a faulty dryer meaning I had to return with a bag of wet clothes

8

Scott

IAN-logo

22 Mar 2026

·

Stayed 2 nights

The property was great. Spacious and clean. Nice amenities. The man at the front desk had absolutely no customer service skills. He was very rude and made us feel unwelcome. He needs to be in a different line of work and also get some manners.
The property was great. Spacious and clean. Nice amenities. The man at the front desk had absolutely no customer service skills. He was very rude and made us feel unwelcome. He needs to be in a different line of work and also get some manners.

8

Ulrike

IAN-logo

9 Mar 2026

·

Stayed 3 nights

Good place, bus stop in front, very helpful staff
Good place, bus stop in front, very helpful staff

8

Lynette

IAN-logo

3 Mar 2026

·

Stayed 1 night

Good location for my purposes. Lack of any onsite restaurant was disappointing
Good location for my purposes. Lack of any onsite restaurant was disappointing

71 Epping Road, Sydney, New South Wales, Australia

Location

With a stay at Quest Macquarie Park in Sydney (Macquarie Park), you'll be within a 5-minute drive of Lane Cove National Park and Macquarie University. This aparthotel is 1.9 mi (3 km) from Macquarie Shopping Centre and 6.9 mi (11.2 km) from Sydney Showground.

Lane Cove National Park(0.7 Miles)

Macquarie Shopping Centre(1.2 Miles)

Macquarie University(1.2 Miles)

North Shore Private Hospital(4.9 Miles)

Royal North Shore Hospital(5.2 Miles)

Mater Hospital(6 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 23:00

Before 10:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site for AUD 20 per day. Limited parking is offered, and a reservation is not required.


Pets are allowed, with a maximum of 2 dogs permitted per accommodation. A pet fee of AUD 120 per accommodation, per day applies, but service animals are exempt from fees.


Check-in is from 2:00 PM to 11:00 PM, and check-out is by 10:00 AM. Early check-in and late check-out may be available for a fee, subject to availability. Requests can be made at the front desk.


The property offers limited wheelchair accessibility. Features include step-free entrances and wheelchair-accessible public areas. It is advisable to contact the property for specific needs.

The property is located in Macquarie Park, Sydney, within a 5-minute drive of Lane Cove National Park and Macquarie University. It is approximately 1.9 km from Macquarie Shopping Centre and 6.9 km from Sydney Showground. Public transport options are available nearby.


Children are welcome at the property. One child up to the age of 10 years can stay for free when occupying the parent or guardian's room using existing bedding.


Rollaway beds are available for AUD 50 per night. Cribs are not available. An advance request for rollaway beds is recommended.


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