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Hotel Paradise Suites

122 $US

/nuit

Moyenne pour octobre

Hotel Paradise Suites - Chambre

Hotel Paradise Suites - Chambre

Hotel Paradise Suites - Chambre

Hotel Paradise Suites - Salle de bain

Hotel Paradise Suites - Salle de remise en forme

Prix pour Hotel Paradise Suites

Sélectionnez les dates pour voir les prix et les disponibilités

122 $US

/nuit

Moyenne pour octobre

Prix moyens mensuels

À Hotel Paradise Suites, les prix par nuit s'élèvent en moyenne à 122 $US pendant le mois le moins cher (novembre) et à 159 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.

Prix moyen par nuit à Hotel Paradise Suites selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	136 $US
février	151 $US
mars	128 $US
avril	144 $US
mai	132 $US
juin	144 $US
juillet	159 $US
août	147 $US
septembre	140 $US
octobre	122 $US
novembre	122 $US
décembre	138 $US

Le plus cher : juillet (env. 159 $US)

Le moins cher : novembre (env. 122 $US)

À propos de cet établissement

Des massages vous attendent pour des moments de pur bien-être et la détente est au rendez-vous grâce aux nombreuses options de loisirs disponibles dans l'enceinte de l'hébergement, notamment une salle de fitness ouverte 24 h/24. Parmi les é...

Équipements

Des massages vous attendent pour des moments de pur bien-être et la détente est au rendez-vous grâce aux nombreuses options de loisirs disponibles dans l'enceinte de l'hébergement, notamment une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de séjour commune.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service d'arrivée express et un service de départ express. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Chambres

Passez un séjour comme il se doit dans une des 12 chambres climatisées de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une kitchenette avec une plaque de cuisson et un micro-ondes. Les chambres sont dotées d'un balcon ou un patio. Une télévision à écran plat 32 pouces avec chaînes par câble assure votre divertissement et l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les équipements et services offerts par l'hébergement comprennent un service de couverture et un ventilateur de plafond. Le service d'entretien est assuré tous les jours.

Emplacement

En choisissant Hotel Paradise Suites à Isla Mujeres (Centro - Supmza 001), vous serez à 1 min en voiture de Plage du Nord et à 8 min de Playa Tiburon. Cet hôtel se trouve à 7,9 km de Parc Punta Sur et à 17,3 km de Centre commercial Plaza Las Americas Cancún.

À proximité

Cimetière d'Isla Mujeres(0.1 miles)
Miguel Hidalgo(0.1 miles)
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc(0.1 miles)
Plage du Nord(0.2 miles)
Lettres géantes d’Isla Mujeres(0.2 miles)
Phare de Punta Norte(0.2 miles)
Galerie d'art Aztlán Galería(0.3 miles)
Plage El Cocal(0.3 miles)
Port d'Isla Mujeres(0.4 miles)
Garrafón Natural Reef Park (parc à thème)(0.9 miles)
Maison Crayola(2.3 miles)
Maison Mundaca(3.4 miles)
Playa Tiburon(4 miles)
Parc aquatique Parque de los Sueños(4.2 miles)
Île artificielle de Joyxsee(4.4 miles)
L'aéroport principal le plus proche est : Aéroport international de Cancún (CUN)(21.6 miles)

Personnel multilingue
Coffre-fort
Jardin
Plongée
Pêche
Serviettes

Emplacement

Carlos Lazo 14, Centro - Supmza 001, Isla Mujeres, Isla Mujeres, Quintana Roo, Mexique

Cimetière d'Isla Mujeres (0.1 miles)

Miguel Hidalgo (0.1 miles)

Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc (0.1 miles)

Plage du Nord (0.2 miles)

Lettres géantes d’Isla Mujeres (0.2 miles)

Phare de Punta Norte (0.2 miles)

Plus d'informations sur l'emplacement

Options de chambre

5

09 Teotl Junior (1 King)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

452 ft²

Balcon ou terrasse

Climatisation

Wi-Fi (gratuit)

Kitchenette

5

08 Itze Junior (2 Queens)

Détails de la chambre

2 Grands Lits Doubles

Couchages 2

452 ft²

Balcon ou terrasse

Climatisation

Wi-Fi (gratuit)

Kitchenette

4

04 Ixchel Junior (2 Queens)

Détails de la chambre

2 Grands Lits Doubles

Couchages 2

452 ft²

Balcon ou terrasse

Climatisation

Wi-Fi (gratuit)

Kitchenette

5

03 Zama Junior (1 King)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

452 ft²

Balcon ou terrasse

Climatisation

Wi-Fi (gratuit)

Kitchenette

5

12 Balam Junior (1 King)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

452 ft²

Balcon ou terrasse

Climatisation

Wi-Fi (gratuit)

Kitchenette

4

02 Akbal Junior (2 Queen)

Détails de la chambre

2 Grands Lits Doubles

Couchages 2

452 ft²

Balcon ou terrasse

Climatisation

Wi-Fi (gratuit)

Kitchenette

5

05 Alotl Junior (2 Queens)

Détails de la chambre

2 Grands Lits Doubles

Couchages 2

452 ft²

Balcon ou terrasse

Climatisation

Wi-Fi (gratuit)

Kitchenette

5

07 Kinish Junior (2 Queens)

Détails de la chambre

2 Grands Lits Doubles

Couchages 2

452 ft²

Balcon ou terrasse

Climatisation

Wi-Fi (gratuit)

Kitchenette

5

01 Imox Junior (1 King)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

452 ft²

Balcon ou terrasse

Climatisation

Wi-Fi (gratuit)

Kitchenette

4

11 Mixtli Junior (2 Queens)

Détails de la chambre

2 Grands Lits Doubles

Couchages 2

452 ft²

Balcon ou terrasse

Climatisation

Wi-Fi (gratuit)

Kitchenette

5

10 Nicte Junior (1 King)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

452 ft²

Balcon ou terrasse

Climatisation

Wi-Fi (gratuit)

Kitchenette

5

06 Litza Junior (2 Queens)

Détails de la chambre

2 Grands Lits Doubles

Couchages 2

452 ft²

Balcon ou terrasse

Climatisation

Wi-Fi (gratuit)

Kitchenette

Avis des voyageurs sur Hotel Paradise Suites

7.9

Bien

Basé sur 245 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Les avis sur l'Hotel Paradise Suites soulignent un emplacement excellent et central près de Playa Norte, des suites spacieuses avec kitchenette et une climatisation efficace, ainsi qu'un personnel accueillant – souvent avec des éloges pour le directeur Alex – tout en notant des zones vieillottes et d'éventuels problèmes de bruit ou de communication.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Les avis sur l'Hotel Paradise Suites soulignent un emplacement excellent et central près de Playa Norte, des suites spacieuses avec kitchenette et une climatisation efficace, ainsi qu'un personnel accueillant – souvent avec des éloges pour le directeur Alex – tout en notant des zones vieillottes et d'éventuels problèmes de bruit ou de communication.

La petite piscine intérieure est communément décrite comme propre et relaxante, bien qu'elle ait parfois été fermée pour des réparations. La qualité du service de ménage et l'entretien des extérieurs suscitent des avis mitigés, et certains signalent des problèmes tels qu'un manque d'eau chaude, une connexion Wi-Fi lente et des fuites dans la douche. Dans l'ensemble, attendez-vous à un hébergement simple et calme, proche de la plage et offrant un accès facile à pied, mais avec un entretien variable.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine intérieure est généralement propre mais petite, et plusieurs clients signalent qu'elle était fermée ou en réparation pendant leur séjour. Des services de massage sont disponibles sur place ; la salle de sport/l'équipement est limité et en mauvais état selon certains avis.

Avis de voyageur à ce sujet

10

Todd

14 nov. 2023

·

A séjourné 14 nuits

Love this Hotel, very nice pool and quiet, great weight area for exercise

Love this Hotel, very nice pool and quiet, great weight area for exercise

10

Joseph

15 janv. 2026

·

A séjourné 1 nuit

Clean, beautiful grounds, great pool

Clean, beautiful grounds, great pool

10

Taylor

16 juil. 2025

·

A séjourné 3 nuits

We loved this property! Would absolutely stay again. Very unique and authentically Mexican property. Our room was very nice with a built in kitchenette and pleasing decor and furniture. AC worked great and beds were soft. Only a few steps away from playa Norte and many amazing bars and restaurants were connected to the front of the property. Management and staff was very nice and helpful. Our massages from the spa were also amazing! All around great experience.

We loved this property! Would absolutely stay again. Very unique and authentically Mexican property. Our room was very nice with a built in kitchenette and pleasing decor and furniture. AC worked great and beds were soft. Only a few steps away from playa Norte and many amazing bars and restaurants were connected to the front of the property. Management and staff was very nice and helpful. Our massages from the spa were also amazing! All around great experience.

8

Julie

3 août 2024

·

A séjourné 2 nuits

I would stay here again. Downside was that the pool was being worked on, but easy walking distance to the beach didn't matter if we had a pool. Staff was friendly, and we were able to book great massages on site. We felt safe and comfortable here and the room was very clean.

I would stay here again. Downside was that the pool was being worked on, but easy walking distance to the beach didn't matter if we had a pool. Staff was friendly, and we were able to book great massages on site. We felt safe and comfortable here and the room was very clean.

6

Daniel

10 mai 2024

·

A séjourné 5 nuits

Service was awesome, we arrived very late and she was very accommodating and helped us with a small issue right away. The room was not as pictured but still nice. The pool was completely drained while we were there, wish we would have known this before we arrived, as it was one of the amenities we were really wanting. The location is very good.

Service was awesome, we arrived very late and she was very accommodating and helped us with a small issue right away. The room was not as pictured but still nice. The pool was completely drained while we were there, wish we would have known this before we arrived, as it was one of the amenities we were really wanting. The location is very good.

8

Alyson

2 sept. 2025

·

A séjourné 5 nuits

Everything was as expected, great location, large room, pool was small but clean. Our next to last day though the power went out across the island and we were left without power, ac, flushing toilets for nearly 12 hours. We heard from another guest that this was a scheduled outage for a large part of the island. I can understand this is something out of their control however my frustration stems from the lack of communication. We heard about this from another guest. I was able to reach out by text but no additional information was able to be provided. There was no generator, no candles, way to charge our phone or anything provided (it went past dark). If we had been told it would have allowed us to make other arrangements, being our last night we would have moved to the mainland.

Everything was as expected, great location, large room, pool was small but clean. Our next to last day though the power went out across the island and we were left without power, ac, flushing toilets for nearly 12 hours. We heard from another guest that this was a scheduled outage for a large part of the island. I can understand this is something out of their control however my frustration stems from the lack of communication. We heard about this from another guest. I was able to reach out by text but no additional information was able to be provided. There was no generator, no candles, way to charge our phone or anything provided (it went past dark). If we had been told it would have allowed us to make other arrangements, being our last night we would have moved to the mainland.

2

Lisa

7 févr. 2024

·

A séjourné 4 nuits

I rarely give bad reviews but I hope this serves as a warning for others looking to not be scammed and waist their money. I booked this hotel because I wanted a gym and kitchen to use, as I have dietary restrictions and prefer to cook my own food as restaurants often do not provide feasible options. In the gym, not a single piece of cardio equipment in the gym worked properly. All weights and machines were fully rusted over. The pots and pans in the kitchen were unusable. By unusable, I mean the teflon was completely scratched off exposing any food or water to more than 9,000 micro- and nanoparticles, potentially contaminating food with harmful chemicals, according to a study by researchers from the Global Centre for Environmental Remediation. I asked if they had any pans that were not scratched and they said those were only type they had. There was also mold growing on the walls. I ended up leaving 2 days early and explained my concerns to management and asked for a refund of the remaining 2 days I would not be there. They did not refund me and could have cared less about any of the concerns I addressed. I contacted Expedia trying to get a refund for the 2 days I did not stay there and was eventually ghosted. This is very overpriced for what it is. I do not think it is worth the money and view properties like this that boast amenities like a gym with no usable equipment to be dishonest and a scam.

I rarely give bad reviews but I hope this serves as a warning for others looking to not be scammed and waist their money. I booked this hotel because I wanted a gym and kitchen to use, as I have dietary restrictions and prefer to cook my own food as restaurants often do not provide feasible options. In the gym, not a single piece of cardio equipment in the gym worked properly. All weights and machines were fully rusted over. The pots and pans in the kitchen were unusable. By unusable, I mean the teflon was completely scratched off exposing any food or water to more than 9,000 micro- and nanoparticles, potentially contaminating food with harmful chemicals, according to a study by researchers from the Global Centre for Environmental Remediation. I asked if they had any pans that were not scratched and they said those were only type they had. There was also mold growing on the walls. I ended up leaving 2 days early and explained my concerns to management and asked for a refund of the remaining 2 days I would not be there. They did not refund me and could have cared less about any of the concerns I addressed. I contacted Expedia trying to get a refund for the 2 days I did not stay there and was eventually ghosted. This is very overpriced for what it is. I do not think it is worth the money and view properties like this that boast amenities like a gym with no usable equipment to be dishonest and a scam.

10

Julia

24 oct. 2023

·

A séjourné 6 nuits

We loved the proximity to Playa Norte and restaurants. The property is unique in its quiet, laid back atmosphere. The grounds are lovely and feature fun art and sculptures! The pool is perfect and well maintained. Staff was pruning coco palms when we were there and Alex offered fresh coconut which was so delicious and appreciated! Massage avail there on premises - super nice. Loved the close by coffee and street tacos and close to cart rental as well as stroll to ferry. We will book here when we return - also will be great for larger group

We loved the proximity to Playa Norte and restaurants. The property is unique in its quiet, laid back atmosphere. The grounds are lovely and feature fun art and sculptures! The pool is perfect and well maintained. Staff was pruning coco palms when we were there and Alex offered fresh coconut which was so delicious and appreciated! Massage avail there on premises - super nice. Loved the close by coffee and street tacos and close to cart rental as well as stroll to ferry. We will book here when we return - also will be great for larger group

10

mike

31 juil. 2025

·

A séjourné 4 nuits

Great inexpensive hotel close to the beach. Older property, but well-maintained. Clean rooms and a comfortable bed. Hot water and again, great location! Also, the pool was super clean.

Great inexpensive hotel close to the beach. Older property, but well-maintained. Clean rooms and a comfortable bed. Hot water and again, great location! Also, the pool was super clean.

10

Kristy

1 mai 2024

·

A séjourné 7 nuits

It is a quiet, safe place to stay. Big rooms with a comfortable bed. Staff was accommodating and friendly. The manager lives on the property and was always just a text away. Only thing that was disappointing was the pool was out of commission for repairs. I would definitely stay there again.

It is a quiet, safe place to stay. Big rooms with a comfortable bed. Staff was accommodating and friendly. The manager lives on the property and was always just a text away. Only thing that was disappointing was the pool was out of commission for repairs. I would definitely stay there again.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres sont fréquemment décrites comme propres et bien rangées, et le service de ménage est apprécié par certains. Cependant, plusieurs clients ont noté des incohérences, comme un service tardif ou manquant, la présence d'insectes ou du linge taché, ainsi que des espaces extérieurs qui semblent encombrés ou négligés.

Avis de voyageur à ce sujet

2

Peshi

12 juil. 2023

·

A séjourné 1 nuit

This is the perfect place if you enjoy a camping experience. The door of the room goes to the outside. Insects and lizards come into the room from under the door. It is very well located, 1 min walk from the beach but the premises are not very clean. The sheets had stains on them. We didn’t think it was worth the price.

This is the perfect place if you enjoy a camping experience. The door of the room goes to the outside. Insects and lizards come into the room from under the door. It is very well located, 1 min walk from the beach but the premises are not very clean. The sheets had stains on them. We didn’t think it was worth the price.

10

lisa m

30 juin 2025

·

A séjourné 4 nuits

Very clean and quiet. Will go back again.

Very clean and quiet. Will go back again.

10

Jason

7 mars 2024

·

A séjourné 5 nuits

Really friendly helpful staff. Clean room. Cute little pool. Near the beach. Really enjoyed our stay

Really friendly helpful staff. Clean room. Cute little pool. Near the beach. Really enjoyed our stay

10

Penny

10 août 2025

·

A séjourné 3 nuits

This place was a gem.Alex the manager was a pleasure. Room was very clean and spacious . Had everything you needed kitchen with fridge ,microwave,hot plate.dishes ,blender coffee pot. We only used the fridge but everything was there. They even had the big jug of water so you didn’t have to buy any. Beds were comfortable and a/c worked great. Your front patio had a table and chairs plus a sofa.out your back door you had a clothes line to hang up wet clothes. They had a massage hut right outside our door.I had a hour massage with Patrica and would highly recommend . We spent 3 nights and would definitely stay here again. Thanks again Alex was a pleasure meeting you and your staff.

This place was a gem.Alex the manager was a pleasure. Room was very clean and spacious . Had everything you needed kitchen with fridge ,microwave,hot plate.dishes ,blender coffee pot. We only used the fridge but everything was there. They even had the big jug of water so you didn’t have to buy any. Beds were comfortable and a/c worked great. Your front patio had a table and chairs plus a sofa.out your back door you had a clothes line to hang up wet clothes. They had a massage hut right outside our door.I had a hour massage with Patrica and would highly recommend . We spent 3 nights and would definitely stay here again. Thanks again Alex was a pleasure meeting you and your staff.

6

Shirley

14 juil. 2025

·

A séjourné 4 nuits

the first night I was given the wrong room, two beds instead of 1 king, the second night they upgraded us to an executive room with a king which was great. The hotel has much potential, loved the art around it and location was near the beach but not enough staff keeping up with cleaning rooms and common area, so parts of the garden looked very abandoned and trashy. I heard music through my bathroom window one day and a "male worker" was on his phone watching videos for 2 hours. without proper management this hotel will go under and it's a pity.

the first night I was given the wrong room, two beds instead of 1 king, the second night they upgraded us to an executive room with a king which was great. The hotel has much potential, loved the art around it and location was near the beach but not enough staff keeping up with cleaning rooms and common area, so parts of the garden looked very abandoned and trashy. I heard music through my bathroom window one day and a "male worker" was on his phone watching videos for 2 hours. without proper management this hotel will go under and it's a pity.

10

Christopher

31 juil. 2024

·

A séjourné 3 nuits

This is a great place to stay and the manager Alex is a real gem. The property is beautiful and very clean. The room was nicely, decorated and extremely comfortable. The beds are great here. we love the pool, which is clean and beautiful. The hotel is about a block to beautiful Playa Norte, where the water is clear and incredible. There are restaurants within a block of Paradise suites. A big shout out to our housekeeper Ruth, who did an amazing job at keeping our unit clean. It is so nice to have a well equipped kitchen to make some meals. really a five star for us and the rates were very reasonable. Highly recommended.

This is a great place to stay and the manager Alex is a real gem. The property is beautiful and very clean. The room was nicely, decorated and extremely comfortable. The beds are great here. we love the pool, which is clean and beautiful. The hotel is about a block to beautiful Playa Norte, where the water is clear and incredible. There are restaurants within a block of Paradise suites. A big shout out to our housekeeper Ruth, who did an amazing job at keeping our unit clean. It is so nice to have a well equipped kitchen to make some meals. really a five star for us and the rates were very reasonable. Highly recommended.

6

Jillian

14 juil. 2023

·

A séjourné 4 nuits

There were bugs and plumbing issues. However, Alex was very accommodating and helpful.

There were bugs and plumbing issues. However, Alex was very accommodating and helpful.

4

Janis

12 janv. 2025

·

A séjourné 4 nuits

Hotel Paradise suites has so much potential as a property but, unfortunately, has apparently fallen into the sort of neglect you would expect to see in a two star or less property. On the positive side, the artwork spread throughout, from the check in area to the rooms, is really awesome and captivating. As for the Rose themselves, we were first shown to a room, which by the way we were paying more than $250 per night for, that was frighteningly rundown, including broken window blinds, appliances in the kitchenette that looked like they had been salvaged from a junkyard, no water dispenser and a back side courtyard, so to speak, that looked to be nothing more than a dumping place for broken down appliances and bathroom fixtures. We asked for and were – thankfully – moved to a larger room that seemed to have been cared for more, but we still lacking in such basic amenities as a single lamp, drinking water, coffee maker, and any cooking receptacle other than a small frying pan with no lid. Despite being instructed to put all toilet paper into the trashcan next to the trash, we did not see a housekeeper for the first three days of our visit, eventually removing the trash ourselves, asking for either a broom to sweep the sand from the floor or for the floor to be swept and hunting down a housekeeping cart to look for a new set of towels. We have nothing against rugged accommodations, if priced accordingly. Not the case here…

Hotel Paradise suites has so much potential as a property but, unfortunately, has apparently fallen into the sort of neglect you would expect to see in a two star or less property. On the positive side, the artwork spread throughout, from the check in area to the rooms, is really awesome and captivating. As for the Rose themselves, we were first shown to a room, which by the way we were paying more than $250 per night for, that was frighteningly rundown, including broken window blinds, appliances in the kitchenette that looked like they had been salvaged from a junkyard, no water dispenser and a back side courtyard, so to speak, that looked to be nothing more than a dumping place for broken down appliances and bathroom fixtures. We asked for and were – thankfully – moved to a larger room that seemed to have been cared for more, but we still lacking in such basic amenities as a single lamp, drinking water, coffee maker, and any cooking receptacle other than a small frying pan with no lid. Despite being instructed to put all toilet paper into the trashcan next to the trash, we did not see a housekeeper for the first three days of our visit, eventually removing the trash ourselves, asking for either a broom to sweep the sand from the floor or for the floor to be swept and hunting down a housekeeping cart to look for a new set of towels. We have nothing against rugged accommodations, if priced accordingly. Not the case here…

10

mike

31 juil. 2025

·

A séjourné 4 nuits

Great inexpensive hotel close to the beach. Older property, but well-maintained. Clean rooms and a comfortable bed. Hot water and again, great location! Also, the pool was super clean.

Great inexpensive hotel close to the beach. Older property, but well-maintained. Clean rooms and a comfortable bed. Hot water and again, great location! Also, the pool was super clean.

4

howard

3 avr. 2023

·

A séjourné 3 nuits

2 words... Run down... the entire property looks to have been neglected for some years. the room was ok, but the grounds are in poor condition. the cleaning staff were pleasant. 2 star residence at 4 star prices. Management can be dodgy.

2 words... Run down... the entire property looks to have been neglected for some years. the room was ok, but the grounds are in poor condition. the cleaning staff were pleasant. 2 star residence at 4 star prices. Management can be dodgy.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les suites sont spacieuses et disposent d'une kitchenette, d'une climatisation performante et de lits confortables, et beaucoup les trouvent calmes. Les inconvénients incluent un décor daté et des problèmes d'entretien (eau chaude, fuites dans la douche, télévision/Wi-Fi défectueux), et certaines unités donnant sur la rue peuvent être bruyantes.

Avis de voyageur à ce sujet

8

ERNEST

20 avr. 2025

·

A séjourné 1 nuit

Comfortable bed and pillows with all the amenities. Two min. walk to beach, three min. walk too downtown. Lots of restaurants and mini-marts a stones throw away. Will stay again.

Comfortable bed and pillows with all the amenities. Two min. walk to beach, three min. walk too downtown. Lots of restaurants and mini-marts a stones throw away. Will stay again.

6

Terry

26 févr. 2025

·

A séjourné 4 nuits

Negatives : We did not have hot water the first day. Television did not work entire stay. Internet was very slow or some days limited access. Price did not equal value received. Positives: Very convenient to beach

Negatives : We did not have hot water the first day. Television did not work entire stay. Internet was very slow or some days limited access. Price did not equal value received. Positives: Very convenient to beach

10

Taylor

16 juil. 2025

·

A séjourné 3 nuits

We loved this property! Would absolutely stay again. Very unique and authentically Mexican property. Our room was very nice with a built in kitchenette and pleasing decor and furniture. AC worked great and beds were soft. Only a few steps away from playa Norte and many amazing bars and restaurants were connected to the front of the property. Management and staff was very nice and helpful. Our massages from the spa were also amazing! All around great experience.

We loved this property! Would absolutely stay again. Very unique and authentically Mexican property. Our room was very nice with a built in kitchenette and pleasing decor and furniture. AC worked great and beds were soft. Only a few steps away from playa Norte and many amazing bars and restaurants were connected to the front of the property. Management and staff was very nice and helpful. Our massages from the spa were also amazing! All around great experience.

10

Lea

20 août 2025

·

A séjourné 2 nuits

Our family had a lovely stayed & would definitely stay again if we’re revisiting Isla MUJERES. The location is perfect for the main beach & room are spacious with kitchen.

Our family had a lovely stayed & would definitely stay again if we’re revisiting Isla MUJERES. The location is perfect for the main beach & room are spacious with kitchen.

6

Kyle

12 août 2024

·

A séjourné 5 nuits

Very strange but unique property. The room we had was an upgrade as there was construction near where the dual bed suites were located. To be honest, it seemed like the whole complex was under renovation at one point and they just gave up. Definitely needs some TLC and a bit of a modern upgrade on the rooms and common area. Some of the taps and other fixtures were slightly damaged or needed maintenance. The pillows and bed seem a little worn out and not the most comfortable, but a whole day in the sun makes quick work of being awake anyways. Distance from downtown Isla Mujeres and the north beach is unbeatable (unless you get a hotel on the actual beachfront). Alex (manager) was not always on site (or any staff), but was extremely friendly, helpful and always available via text or phone. Overall a generally positive experience, although there seem to be much nicer and more modern hotels with the same distance to the beach for comparable prices or less.

Very strange but unique property. The room we had was an upgrade as there was construction near where the dual bed suites were located. To be honest, it seemed like the whole complex was under renovation at one point and they just gave up. Definitely needs some TLC and a bit of a modern upgrade on the rooms and common area. Some of the taps and other fixtures were slightly damaged or needed maintenance. The pillows and bed seem a little worn out and not the most comfortable, but a whole day in the sun makes quick work of being awake anyways. Distance from downtown Isla Mujeres and the north beach is unbeatable (unless you get a hotel on the actual beachfront). Alex (manager) was not always on site (or any staff), but was extremely friendly, helpful and always available via text or phone. Overall a generally positive experience, although there seem to be much nicer and more modern hotels with the same distance to the beach for comparable prices or less.

8

Alyson

2 sept. 2025

·

A séjourné 5 nuits

Everything was as expected, great location, large room, pool was small but clean. Our next to last day though the power went out across the island and we were left without power, ac, flushing toilets for nearly 12 hours. We heard from another guest that this was a scheduled outage for a large part of the island. I can understand this is something out of their control however my frustration stems from the lack of communication. We heard about this from another guest. I was able to reach out by text but no additional information was able to be provided. There was no generator, no candles, way to charge our phone or anything provided (it went past dark). If we had been told it would have allowed us to make other arrangements, being our last night we would have moved to the mainland.

Everything was as expected, great location, large room, pool was small but clean. Our next to last day though the power went out across the island and we were left without power, ac, flushing toilets for nearly 12 hours. We heard from another guest that this was a scheduled outage for a large part of the island. I can understand this is something out of their control however my frustration stems from the lack of communication. We heard about this from another guest. I was able to reach out by text but no additional information was able to be provided. There was no generator, no candles, way to charge our phone or anything provided (it went past dark). If we had been told it would have allowed us to make other arrangements, being our last night we would have moved to the mainland.

8

Laura

31 août 2025

·

A séjourné 5 nuits

Water never got hot, even after 2 requests to fix it. Ended up in, since it was extremely hot outside, but, hot water sill would have been nice. Excellent location. Close to beach and night life, restraunts, market.

Water never got hot, even after 2 requests to fix it. Ended up in, since it was extremely hot outside, but, hot water sill would have been nice. Excellent location. Close to beach and night life, restraunts, market.

8

Michelle

8 août 2025

·

A séjourné 7 nuits

Cons: -Shower not sufficient for women who want to shave. -Shower leaks out onto the floor pretty badly. Have a towel that you can put down. -Grounds could use attention. Put things away and out of sight. Less clutter! Pros : -Appreciated the full length mirror -Appreciate a medium size refrigerator -Beds comfy -Pool for a dip at night -responsive hosts -AC always cold

Cons: -Shower not sufficient for women who want to shave. -Shower leaks out onto the floor pretty badly. Have a towel that you can put down. -Grounds could use attention. Put things away and out of sight. Less clutter! Pros : -Appreciated the full length mirror -Appreciate a medium size refrigerator -Beds comfy -Pool for a dip at night -responsive hosts -AC always cold

6

Dina

7 juil. 2025

·

A séjourné 3 nuits

We reserved room 8 and received a text message that we were given room 4 which was closer to the street and noisy. We had specifically reserved a room towards the back of the property. No one at reception the whole time we were there. Coffee pot had no coffee filters. Overall the location is good next to Playa Norte but run down. Pillows were flat and uncomfortable.

We reserved room 8 and received a text message that we were given room 4 which was closer to the street and noisy. We had specifically reserved a room towards the back of the property. No one at reception the whole time we were there. Coffee pot had no coffee filters. Overall the location is good next to Playa Norte but run down. Pillows were flat and uncomfortable.

10

Ronda

21 nov. 2025

·

A séjourné 3 nuits

AC worked great and was very cold

AC worked great and was very cold

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme aimable et serviable, et le directeur Alex est souvent salué et réactif par SMS. Quelques clients ont signalé une présence limitée à la réception, des difficultés de communication, ainsi que des problèmes de remboursement ou d'attribution de chambre.

Avis de voyageur à ce sujet

10

Celeste

29 janv. 2025

·

A séjourné 4 nuits

Loved the property. Everything I needed was within walking distance. Staff was very kind and helpful!

Loved the property. Everything I needed was within walking distance. Staff was very kind and helpful!

2

Ernest

6 avr. 2024

·

A séjourné 3 nuits

I'm sorry to say I didn't get to stay at the resort. My review is soly based on the fact that I broke my femur bone 3wks. before check-in and they wouldn't refund my booking. I had doctor and surgery report to varify incident. I had doctors order to stay off leg with no bending for 6-8 wks. with a plate and screws in my leg. Very disappointing.

I'm sorry to say I didn't get to stay at the resort. My review is soly based on the fact that I broke my femur bone 3wks. before check-in and they wouldn't refund my booking. I had doctor and surgery report to varify incident. I had doctors order to stay off leg with no bending for 6-8 wks. with a plate and screws in my leg. Very disappointing.

6

Therese

22 févr. 2024

·

A séjourné 15 nuits

We liked the location and the room. We would be gone all day and come home to get ready for evening and maid was cleaning room very late in day so we had to go wait by pool. There is no one in the front desk area for the 15 days we were there. The only time we saw the “manager” Alex was when someone was checking in.

We liked the location and the room. We would be gone all day and come home to get ready for evening and maid was cleaning room very late in day so we had to go wait by pool. There is no one in the front desk area for the 15 days we were there. The only time we saw the “manager” Alex was when someone was checking in.

10

ANGELIQUE

11 juil. 2025

·

A séjourné 2 nuits

Excellent close location to North Beach in a quiet safe setting. We loved the black out curtains, air conditioning, water cooler, fridge and excellent property manager, Alex who spoke perfect English and who was so helpful and accommodating.

Excellent close location to North Beach in a quiet safe setting. We loved the black out curtains, air conditioning, water cooler, fridge and excellent property manager, Alex who spoke perfect English and who was so helpful and accommodating.

8

Phil

14 févr. 2025

·

A séjourné 3 nuits

Great location relative to Playa Norte and center of the action. Somewhat dated property with obvious efforts to modernize. Nice, attentive staff but management hard to access.

Great location relative to Playa Norte and center of the action. Somewhat dated property with obvious efforts to modernize. Nice, attentive staff but management hard to access.

8

Alyson

2 sept. 2025

·

A séjourné 5 nuits

Everything was as expected, great location, large room, pool was small but clean. Our next to last day though the power went out across the island and we were left without power, ac, flushing toilets for nearly 12 hours. We heard from another guest that this was a scheduled outage for a large part of the island. I can understand this is something out of their control however my frustration stems from the lack of communication. We heard about this from another guest. I was able to reach out by text but no additional information was able to be provided. There was no generator, no candles, way to charge our phone or anything provided (it went past dark). If we had been told it would have allowed us to make other arrangements, being our last night we would have moved to the mainland.

Everything was as expected, great location, large room, pool was small but clean. Our next to last day though the power went out across the island and we were left without power, ac, flushing toilets for nearly 12 hours. We heard from another guest that this was a scheduled outage for a large part of the island. I can understand this is something out of their control however my frustration stems from the lack of communication. We heard about this from another guest. I was able to reach out by text but no additional information was able to be provided. There was no generator, no candles, way to charge our phone or anything provided (it went past dark). If we had been told it would have allowed us to make other arrangements, being our last night we would have moved to the mainland.

10

Chandra

24 juil. 2024

·

A séjourné 4 nuits

Great! Alex was super-friendly and willing to take us to sunsets if we wanted to. Alex was always available if we needed anything. Would stay again!

Great! Alex was super-friendly and willing to take us to sunsets if we wanted to. Alex was always available if we needed anything. Would stay again!

10

Penny

10 août 2025

·

A séjourné 3 nuits

This place was a gem.Alex the manager was a pleasure. Room was very clean and spacious . Had everything you needed kitchen with fridge ,microwave,hot plate.dishes ,blender coffee pot. We only used the fridge but everything was there. They even had the big jug of water so you didn’t have to buy any. Beds were comfortable and a/c worked great. Your front patio had a table and chairs plus a sofa.out your back door you had a clothes line to hang up wet clothes. They had a massage hut right outside our door.I had a hour massage with Patrica and would highly recommend . We spent 3 nights and would definitely stay here again. Thanks again Alex was a pleasure meeting you and your staff.

This place was a gem.Alex the manager was a pleasure. Room was very clean and spacious . Had everything you needed kitchen with fridge ,microwave,hot plate.dishes ,blender coffee pot. We only used the fridge but everything was there. They even had the big jug of water so you didn’t have to buy any. Beds were comfortable and a/c worked great. Your front patio had a table and chairs plus a sofa.out your back door you had a clothes line to hang up wet clothes. They had a massage hut right outside our door.I had a hour massage with Patrica and would highly recommend . We spent 3 nights and would definitely stay here again. Thanks again Alex was a pleasure meeting you and your staff.

8

Janet

19 févr. 2024

·

A séjourné 1 nuit

Beautiful artwork. Peaceful and quiet. Alex the manager was always available and quick to respond.

Beautiful artwork. Peaceful and quiet. Alex the manager was always available and quick to respond.

10

Jennifer

8 févr. 2025

·

A séjourné 7 nuits

We had a fabulous stay. It is within minutes of walking to restaurants, the beach and shopping. It is a little piece of paradise amongst the hustle and bustle of Playa Norte. Very quaint and quiet hotel on the north side. Alex the manager was extremely hospitable and friendly. Thank you and we will be back again.

We had a fabulous stay. It is within minutes of walking to restaurants, the beach and shopping. It is a little piece of paradise amongst the hustle and bustle of Playa Norte. Very quaint and quiet hotel on the north side. Alex the manager was extremely hospitable and friendly. Thank you and we will be back again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Constamment salué pour sa proximité avec Playa Norte, les restaurants, les boutiques et le ferry, tout en étant suffisamment à l'écart pour rester calme et sûr. Très pratique pour profiter de la plage et de la vie nocturne.

Avis de voyageur à ce sujet

8

Carrie

25 juil. 2025

·

A séjourné 6 nuits

This is a quiet tucked back property with about 12 suites, very quiet, nice grounds and pool, friendly responsive staff and clean rooms. Very close to Playa Norte beach and less than a 5 minute walk to everything downtown. Would stay again!!

This is a quiet tucked back property with about 12 suites, very quiet, nice grounds and pool, friendly responsive staff and clean rooms. Very close to Playa Norte beach and less than a 5 minute walk to everything downtown. Would stay again!!

10

scott

18 mars 2024

·

A séjourné 11 nuits

Great location, nice quiet property.

Great location, nice quiet property.

8

ERNEST

20 avr. 2025

·

A séjourné 1 nuit

Comfortable bed and pillows with all the amenities. Two min. walk to beach, three min. walk too downtown. Lots of restaurants and mini-marts a stones throw away. Will stay again.

Comfortable bed and pillows with all the amenities. Two min. walk to beach, three min. walk too downtown. Lots of restaurants and mini-marts a stones throw away. Will stay again.

10

Lea

20 août 2025

·

A séjourné 2 nuits

Our family had a lovely stayed & would definitely stay again if we’re revisiting Isla MUJERES. The location is perfect for the main beach & room are spacious with kitchen.

Our family had a lovely stayed & would definitely stay again if we’re revisiting Isla MUJERES. The location is perfect for the main beach & room are spacious with kitchen.

10

Shaza

21 août 2025

·

A séjourné 4 nuits

So close to the beach and the bed is very comfortable ! Will come back again

So close to the beach and the bed is very comfortable ! Will come back again

10

george

26 janv. 2024

·

A séjourné 1 nuit

Property convenient to north beach. It’s large and has everything you need

Property convenient to north beach. It’s large and has everything you need

10

Paulo

9 août 2025

·

A séjourné 4 nuits

Quite convenient place . A few steps from playa Norte and the Main Street of Isla Mujeres . I will stay there again for sure .

Quite convenient place . A few steps from playa Norte and the Main Street of Isla Mujeres . I will stay there again for sure .

8

Alyson

2 sept. 2025

·

A séjourné 5 nuits

Everything was as expected, great location, large room, pool was small but clean. Our next to last day though the power went out across the island and we were left without power, ac, flushing toilets for nearly 12 hours. We heard from another guest that this was a scheduled outage for a large part of the island. I can understand this is something out of their control however my frustration stems from the lack of communication. We heard about this from another guest. I was able to reach out by text but no additional information was able to be provided. There was no generator, no candles, way to charge our phone or anything provided (it went past dark). If we had been told it would have allowed us to make other arrangements, being our last night we would have moved to the mainland.

Everything was as expected, great location, large room, pool was small but clean. Our next to last day though the power went out across the island and we were left without power, ac, flushing toilets for nearly 12 hours. We heard from another guest that this was a scheduled outage for a large part of the island. I can understand this is something out of their control however my frustration stems from the lack of communication. We heard about this from another guest. I was able to reach out by text but no additional information was able to be provided. There was no generator, no candles, way to charge our phone or anything provided (it went past dark). If we had been told it would have allowed us to make other arrangements, being our last night we would have moved to the mainland.

8

Laura

31 août 2025

·

A séjourné 5 nuits

Water never got hot, even after 2 requests to fix it. Ended up in, since it was extremely hot outside, but, hot water sill would have been nice. Excellent location. Close to beach and night life, restraunts, market.

Water never got hot, even after 2 requests to fix it. Ended up in, since it was extremely hot outside, but, hot water sill would have been nice. Excellent location. Close to beach and night life, restraunts, market.

10

Jose

23 nov. 2023

·

A séjourné 2 nuits

Great place to stay. Super close to the beach, right next to food cart street, and a close walk from the ferry. They had the key in the door ready to go; so nice and quiet. Going to stay here again.

Great place to stay. Super close to the beach, right next to food cart street, and a close walk from the ferry. They had the key in the door ready to go; so nice and quiet. Going to stay here again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Aucun restaurant sur place n'est mentionné, et certains notent qu'aucun repas n'est inclus, mais les clients trouvent de nombreuses options de restauration à quelques pas. Les kitchenettes dans les chambres facilitent la préparation de repas simples.

Avis de voyageur à ce sujet

10

Marisol

8 août 2023

·

A séjourné 5 nuits

At Hotel Paradise Suites, their rooms are very spacious; staff is friendly and courteous. My husband and I received excellent customer service from all their staff members. We loved our stay. The Hotel is walking distance straight to Playa Norte, the best Beach in Isla Mujeres. And, most importantly, right next door to the Best Tacos in IM, as well! Tacos El Paso, are so delicious, we ate there almost every morning and night.

At Hotel Paradise Suites, their rooms are very spacious; staff is friendly and courteous. My husband and I received excellent customer service from all their staff members. We loved our stay. The Hotel is walking distance straight to Playa Norte, the best Beach in Isla Mujeres. And, most importantly, right next door to the Best Tacos in IM, as well! Tacos El Paso, are so delicious, we ate there almost every morning and night.

10

David

1 avr. 2024

·

A séjourné 14 nuits

Location...Location....Location. Steps away from North Beach and easy walking to many great places to eat. Alec is a wonderful manager and readily available if you have questions, need recommendations for places to eat or things to do. Will definately return to Hotel Paradise on our next trip is Isla Mujures!

Location...Location....Location. Steps away from North Beach and easy walking to many great places to eat. Alec is a wonderful manager and readily available if you have questions, need recommendations for places to eat or things to do. Will definately return to Hotel Paradise on our next trip is Isla Mujures!

10

Taylor

16 juil. 2025

·

A séjourné 3 nuits

We loved this property! Would absolutely stay again. Very unique and authentically Mexican property. Our room was very nice with a built in kitchenette and pleasing decor and furniture. AC worked great and beds were soft. Only a few steps away from playa Norte and many amazing bars and restaurants were connected to the front of the property. Management and staff was very nice and helpful. Our massages from the spa were also amazing! All around great experience.

We loved this property! Would absolutely stay again. Very unique and authentically Mexican property. Our room was very nice with a built in kitchenette and pleasing decor and furniture. AC worked great and beds were soft. Only a few steps away from playa Norte and many amazing bars and restaurants were connected to the front of the property. Management and staff was very nice and helpful. Our massages from the spa were also amazing! All around great experience.

10

Lea

20 août 2025

·

A séjourné 2 nuits

Our family had a lovely stayed & would definitely stay again if we’re revisiting Isla MUJERES. The location is perfect for the main beach & room are spacious with kitchen.

Our family had a lovely stayed & would definitely stay again if we’re revisiting Isla MUJERES. The location is perfect for the main beach & room are spacious with kitchen.

10

Miguel

30 juil. 2023

·

A séjourné 2 nuits

Es un lugar encantador. Está a dos minutos de la playa a pie, con dos muy buenas playas súper cerca. Es muy tranquilo. La piscina tiene el agua a buena temperatura, no está fría. Las habitaciones cuentan con un patio trasero ideal para tender las toallas y ropa mojada. El check in y check out son rapidísimos. El único detalle es que no incluye alimentos, pero tiene cocineta. Cuentan con aire acondicionado y ventilador de techo. También hay un lugar con las cajas fuertes para guardar las pertenencias de valor. A los alrededores hay restaurantes y el centro queda a cinco minutos a pie.

Es un lugar encantador. Está a dos minutos de la playa a pie, con dos muy buenas playas súper cerca. Es muy tranquilo. La piscina tiene el agua a buena temperatura, no está fría. Las habitaciones cuentan con un patio trasero ideal para tender las toallas y ropa mojada. El check in y check out son rapidísimos. El único detalle es que no incluye alimentos, pero tiene cocineta. Cuentan con aire acondicionado y ventilador de techo. También hay un lugar con las cajas fuertes para guardar las pertenencias de valor. A los alrededores hay restaurantes y el centro queda a cinco minutos a pie.

6

Arturo

19 août 2025

·

A séjourné 4 nuits

Bed was comfortable. Towels and bed linen were crunchy-sun dried. No restaurant facilities or front desk on site. Okay stay for the excellent location-walking distance to playa norte.

Bed was comfortable. Towels and bed linen were crunchy-sun dried. No restaurant facilities or front desk on site. Okay stay for the excellent location-walking distance to playa norte.

10

george

26 janv. 2024

·

A séjourné 1 nuit

Property convenient to north beach. It’s large and has everything you need

Property convenient to north beach. It’s large and has everything you need

10

Penny

10 août 2025

·

A séjourné 3 nuits

This place was a gem.Alex the manager was a pleasure. Room was very clean and spacious . Had everything you needed kitchen with fridge ,microwave,hot plate.dishes ,blender coffee pot. We only used the fridge but everything was there. They even had the big jug of water so you didn’t have to buy any. Beds were comfortable and a/c worked great. Your front patio had a table and chairs plus a sofa.out your back door you had a clothes line to hang up wet clothes. They had a massage hut right outside our door.I had a hour massage with Patrica and would highly recommend . We spent 3 nights and would definitely stay here again. Thanks again Alex was a pleasure meeting you and your staff.

This place was a gem.Alex the manager was a pleasure. Room was very clean and spacious . Had everything you needed kitchen with fridge ,microwave,hot plate.dishes ,blender coffee pot. We only used the fridge but everything was there. They even had the big jug of water so you didn’t have to buy any. Beds were comfortable and a/c worked great. Your front patio had a table and chairs plus a sofa.out your back door you had a clothes line to hang up wet clothes. They had a massage hut right outside our door.I had a hour massage with Patrica and would highly recommend . We spent 3 nights and would definitely stay here again. Thanks again Alex was a pleasure meeting you and your staff.

10

Julia

24 oct. 2023

·

A séjourné 6 nuits

We loved the proximity to Playa Norte and restaurants. The property is unique in its quiet, laid back atmosphere. The grounds are lovely and feature fun art and sculptures! The pool is perfect and well maintained. Staff was pruning coco palms when we were there and Alex offered fresh coconut which was so delicious and appreciated! Massage avail there on premises - super nice. Loved the close by coffee and street tacos and close to cart rental as well as stroll to ferry. We will book here when we return - also will be great for larger group

We loved the proximity to Playa Norte and restaurants. The property is unique in its quiet, laid back atmosphere. The grounds are lovely and feature fun art and sculptures! The pool is perfect and well maintained. Staff was pruning coco palms when we were there and Alex offered fresh coconut which was so delicious and appreciated! Massage avail there on premises - super nice. Loved the close by coffee and street tacos and close to cart rental as well as stroll to ferry. We will book here when we return - also will be great for larger group

8

george

15 mai 2023

·

A séjourné 3 nuits

We enjoyed our stay primarily because of it's location, 100 meters from the best beach. The staff was amazing, what ever we needed, they were a WhatsApp message away. The place was OK, clean but nothing fancy. Very comfortable and had the basic necessities with kitchen. We will be back

We enjoyed our stay primarily because of it's location, 100 meters from the best beach. The staff was amazing, what ever we needed, they were a WhatsApp message away. The place was OK, clean but nothing fancy. Very comfortable and had the basic necessities with kitchen. We will be back

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Résumé généré par l'IA basé sur les avis récents des voyageurs

2

Olof

6 août 2026

·

A séjourné 3 nuits

The hotel looked nothing like the photos shown on Hotels.com, which appear to have been taken many years ago. The sofa was dirty, with numerous stains that could not be cleaned, and the property generally needs serious maintenance and renovation. We requested additional cleaning because we found hair on the bedsheets. Clean sheets were eventually provided the following day. The manager was very helpful, which we appreciated, but unfortunately this could not compensate for the poor condition of the room and hotel. I want to warn other travellers that the current state of the hotel does not reflect the listing photos. We were also extremely disappointed by the lack of assistance from Hotels.com. This was unexpected, particularly as other platforms have, in our experience, shown considerably more concern for travellers when accommodation is not as advertised.

The hotel looked nothing like the photos shown on Hotels.com, which appear to have been taken many years ago. The sofa was dirty, with numerous stains that could not be cleaned, and the property generally needs serious maintenance and renovation. We requested additional cleaning because we found hair on the bedsheets. Clean sheets were eventually provided the following day. The manager was very helpful, which we appreciated, but unfortunately this could not compensate for the poor condition of the room and hotel. I want to warn other travellers that the current state of the hotel does not reflect the listing photos. We were also extremely disappointed by the lack of assistance from Hotels.com. This was unexpected, particularly as other platforms have, in our experience, shown considerably more concern for travellers when accommodation is not as advertised.

10

Larry

28 juin 2026

·

A séjourné 12 nuits

13 days here and what a great place. Spotless, well maintained and so close to everything we love on Isla Mujeres! Within metres of Playa Norte. The staff take great pride in maintaining this property and taking care of their guests. Alex, the manager, greeted us on arrival and escorted us to our suite. Room is spacious and included full fridge,, small cooktop and microwave along with basic dishes and utensils. The suite is modern and very clean. The beds are very comfortable, air conditioning keeps things liveable. Loved that linens and towels are monogrammed and the shower is modern, with great pressure. There is a hairdryer and body wash/shampoo provided. Our only, very minor concern was non-guests wandering through the property and even using the pool! Hard for staff to monitor. We got an excellent off-season rate this time and expect high season is considerably more, but definitely worth it! We’re already looking forward to returning here!

13 days here and what a great place. Spotless, well maintained and so close to everything we love on Isla Mujeres! Within metres of Playa Norte. The staff take great pride in maintaining this property and taking care of their guests. Alex, the manager, greeted us on arrival and escorted us to our suite. Room is spacious and included full fridge,, small cooktop and microwave along with basic dishes and utensils. The suite is modern and very clean. The beds are very comfortable, air conditioning keeps things liveable. Loved that linens and towels are monogrammed and the shower is modern, with great pressure. There is a hairdryer and body wash/shampoo provided. Our only, very minor concern was non-guests wandering through the property and even using the pool! Hard for staff to monitor. We got an excellent off-season rate this time and expect high season is considerably more, but definitely worth it! We’re already looking forward to returning here!

10

Ray

25 juin 2026

·

A séjourné 6 nuits

The location is great. Right next to North Garden Restaurant and right across the street from Snappers and a 2 min walk to the beach. Plenty of shops, bars, restaurants within walking distance. Our room was clean and the staff were helpful. The pool was nice after being at the beach all day. The weightroom had just enough equipment to get a good workout...a little worn out but it served its purpose.

The location is great. Right next to North Garden Restaurant and right across the street from Snappers and a 2 min walk to the beach. Plenty of shops, bars, restaurants within walking distance. Our room was clean and the staff were helpful. The pool was nice after being at the beach all day. The weightroom had just enough equipment to get a good workout...a little worn out but it served its purpose.

6

Esther

7 juin 2026

·

A séjourné 2 nuits

Cercanía con playa norte, que está a unos pasos. La disponibilidad. El gerente Alex fue amable, pero no hay personal que esté presente todo el tiempo, es mediante un ring.

Cercanía con playa norte, que está a unos pasos. La disponibilidad. El gerente Alex fue amable, pero no hay personal que esté presente todo el tiempo, es mediante un ring.

6

Corey

30 mai 2026

·

A séjourné 5 nuits

The shower was awful with water spraying out everywhere but little pressure. Couldn’t even get my hair wet. Toilet wouldn’t flush. I called and they did come and fix the shower and toilet. Ants in the kitchen area. Told them abs I was told it was from rain. WiFi was out for 2 days was told from weather although all the other places we went had wifi. Never came to clean the room. I requested towels and garbage removal. They brought towels but never took garbage. Was told when we got there they would refill the water dispenser but never did that either. Location was good for the beach! Probably would not stay there again.

The shower was awful with water spraying out everywhere but little pressure. Couldn’t even get my hair wet. Toilet wouldn’t flush. I called and they did come and fix the shower and toilet. Ants in the kitchen area. Told them abs I was told it was from rain. WiFi was out for 2 days was told from weather although all the other places we went had wifi. Never came to clean the room. I requested towels and garbage removal. They brought towels but never took garbage. Was told when we got there they would refill the water dispenser but never did that either. Location was good for the beach! Probably would not stay there again.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 16:00 à 23:59

Avant 11:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

octobre 2026

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6 $114	7 $114	8 $114	9 $120	10 $114
11 $150	12 $150	13 $151	14 $150	15 $114	16 $118	17 $201
18 $114	19 $114	20 $119	21 $114	22 $114	23 $120	24 $114
25 $111	26 $114	27 $114	28 $151	29 $199	30 $211	31 $151

novembre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

2026-10-06: 114.21220056124878USD
2026-10-07: 114.04388396914673USD
2026-10-08: 114.1600172756424USD
2026-10-09: 119.98699371668243USD
2026-10-10: 113.71514383898163USD
2026-10-11: 149.58442945678712USD
2026-10-12: 150.0924301855774USD
2026-10-13: 150.76334834898378USD
2026-10-14: 150.1071878827057USD
2026-10-15: 113.71514383898163USD
2026-10-16: 117.64955274945832USD
2026-10-17: 201.107458093277USD
2026-10-18: 113.70724221485139USD
2026-10-19: 113.75116393249512USD
2026-10-20: 118.95062972229768USD
2026-10-21: 113.70724221485139USD
2026-10-22: 114.21220056124878USD
2026-10-23: 120.22444523487854USD
2026-10-24: 113.70724221485139USD
2026-10-25: 110.62718570084381USD
2026-10-26: 114.24967757027436USD
2026-10-27: 113.75116393249512USD
2026-10-28: 150.78002574655153USD
2026-10-29: 199.4558643884125USD
2026-10-30: 211.2697865937195USD
2026-10-31: 150.82073367997742USD
2026-11-01: 199.4558643884125USD
2026-11-02: 187.33326463655092USD
2026-11-03: 206.94451296162416USD
2026-11-04: 187.4017739459839USD
2026-11-05: 208.16554528221133USD
2026-11-06: 116.9396663811493USD
2026-11-07: 114.24967757027436USD
2026-11-08: 211.32052153390504USD
2026-11-09: 112.95681074485016USD
2026-11-10: 114.24967757027436USD
2026-11-11: 212.967007464386USD
2026-11-12: 211.32052153390504USD
2026-11-13: 119.69625337110901USD
2026-11-14: 207.41177147662356USD
2026-11-15: 211.2697865937195USD
2026-11-16: 204.54072234796143USD
2026-11-17: 211.2697865937195USD
2026-11-18: 113.65145949092103USD
2026-11-19: 116.9396663811493USD
2026-11-20: 116.9396663811493USD
2026-11-21: 208.28297267248536USD
2026-11-22: 116.9396663811493USD
2026-11-23: 211.2697865937195USD
2026-11-24: 114.24967757027436USD
2026-11-25: 199.4558643884125USD
2026-11-26: 211.2697865937195USD
2026-11-27: 114.21220056124878USD
2026-11-28: 114.21824247557831USD
2026-11-29: 114.21220056124878USD
2026-11-30: 205.83014399670412USD
2026-12-01: 199.4558643884125USD
2026-12-02: 186.08487658470153USD
2026-12-03: 211.2697865937195USD
2026-12-04: 122.36671094403077USD
2026-12-05: 114.24967757027436USD
2026-12-06: 115.41581845642091USD

À noter : cet hébergement ne dispose d'aucune réception. Veuillez contacter l'hébergement au moins 24 heures avant votre arrivée à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre enregistrement. Avant leur arrivée, les voyageurs doivent effectuer leur enregistrement en ligne auprès de l’hébergement depuis un lien sécurisé. Le personnel de l’hébergement demandera aux voyageurs une copie de leur pièce d’identité officielle avec photo avant leur arrivée. Vous recevrez un e-mail contenant les instructions d'enregistrement et les informations pour récupérer la clé dans un délai de 24 heures précédant votre arrivée. Vous pourrez accéder à votre hébergement par une entrée privée. Une réception virtuelle est à disposition des voyageurs. Les voyageurs sont conseillés de télécharger l’appli mobile de l’hébergement Whatsapp avant leur enregistrement. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les clients doivent contacter cet hébergement à l'avance pour réserver un lit bébé
Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
Possibilité de location à long terme
Les chambres insonorisées ne sont pas garanties
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et des barrières de fenêtre
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
Cet hébergement bénéficie d’un nettoyage par des professionnels

Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
Seules les personnes enregistrées peuvent accéder aux chambres.
Si vous souhaitez amener votre animal de compagnie, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation.
L'entretien de cet hébergement est confié à des professionnels.
Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.

Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.