Hotel Casa Santo Tomás

The winning point for this hotel is its location, prime center location a couple blocks from Templo de Santo Domingo de Guzmán ... it's a place to rest your head at night after a long day of walking, but don't expect too much of anything else. There's no attention to detail nor to the overall experience like we've had at other hotels and bed and breakfast in the city, and the price reflects it. The hotel is obviously cleaned daily, but the sheets and towels feel old and dingy, the sink and faucet in our room felt not taken care of, rusted. The bed was hard, and the pillows varied, one harder, the other a bit softer. Some of the staff were courteous, but others did the bare-minimum to earn their pay. We had some issues on check-in, and then the AC in our friend's room didn't work and the front desk clerk didn't want to move him, them our other friend's reservation was cancelled months before and they had no idea. Luckily they were to arrive days after us and we asked about their reservation on check-in, so it was able to get handled. Would recommend this hotel for an emergency nights stay, but not for a city vacation. There's also an Argentinian restaurant on the second floor, right next to the hotel's second floor bedrooms, so mind the noise!!

Habitación limpia, le faltaba bote de basura y almohadas, así como teléfono para comunicarse a recepción o servicios. Cabe mencionar que tienen un RESTAURANTE-BAR pegado a las habitaciones y no respetan el horario que la gerencia estableció de 22:30 horas para terminar.... y siguió y siguió la musica a alto volumen asi como los gritos de borrachos. Se le hizo ver a encargada de recepción y no pudo con ellos. NO LO RECOMIENDO PARA NADA

Great staff and good restaurants nearby. Bar in the front has great drinks.

Las habitaciones tienen buen tamaño, caminas sin chocar con los muebles y hay buena señal de internet (se interrumpe un poco cuando hay tormenta). Lo que cambiaría sería poner un bote extra para la basura y cambiar la llave del lavabo, ya que es muy alta y salpica por todos lados, incluso se derrama el agua chorreada por las paredes del mueble; dos de las tres noches salió agua fría, no sé porque no encendían el calentador. Te toma 10 o 15 minutos para llegar a los puntos principales del Centro Histórico, si tres calles abajo te encuentras con dos o tres cafeterías de especialidad con buen servicio y comida. Te dan tampones para oídos porque en las noches los restaurantes de alrededor tienen música a alto volúmen.

Muy bonito lugar, ejecutivo e ideal para descansar después de un día de caminata por todo el centro histórico de Oaxaca. El lugar tiene muy buen internet para trabajar y mesas por el patio y segunda planta. El balcón de noche permite ver la calle Abasolo y de noche es bonito. Muy bien ubicado cerca de muchos lugares de interés del centro histórico de Oaxaca.

El servicio no fue constante, tuvimos días que no se podía ni jalar el escusado y no había agua caliente.La comida del restaurante muy rica.

Este hotel esté en la zona que más me gusta del centro de Oaxaca, cerca del parque del llano y en una calle tranquila. Tiene una terraza muy a gusto para trabajar o relajarse. El cuarto tiene todo lo que necesitas para descansar a gusto y el personal fue muy, muy amable. Sin duda mi opción cuando vuelva a Oaxaca

This property is very cute and centrally located in downtown Oaxaca. Near many bars, restaurants, museums, cafes. The beds are phenomenal and the A/C is cold. The attached bar is AMAZING, a do not miss, and the restaurant is very good too. The service at this hotel is impeccable. As a solo female traveler, the single door knob lock was concerning, and I wish there was a safe.

Nice small hotel. Middle of everything. Breakfast restaurant and evening nice Mazcal bar. Only thing BAD very low shower water pressure and weak WIFI signal. Staff ladies, friendly.

Cold showers and no chairs in room or patio. There is a dining type area as you enter but not really a lounging type area.

The winning point for this hotel is its location, prime center location a couple blocks from Templo de Santo Domingo de Guzmán ... it's a place to rest your head at night after a long day of walking, but don't expect too much of anything else. There's no attention to detail nor to the overall experience like we've had at other hotels and bed and breakfast in the city, and the price reflects it. The hotel is obviously cleaned daily, but the sheets and towels feel old and dingy, the sink and faucet in our room felt not taken care of, rusted. The bed was hard, and the pillows varied, one harder, the other a bit softer. Some of the staff were courteous, but others did the bare-minimum to earn their pay. We had some issues on check-in, and then the AC in our friend's room didn't work and the front desk clerk didn't want to move him, them our other friend's reservation was cancelled months before and they had no idea. Luckily they were to arrive days after us and we asked about their reservation on check-in, so it was able to get handled. Would recommend this hotel for an emergency nights stay, but not for a city vacation. There's also an Argentinian restaurant on the second floor, right next to the hotel's second floor bedrooms, so mind the noise!!

Great location, clean and comfortable room.

El peor hotel en que he estado, la habitación sucia, llena de hongos, la cama tenia pelos de otras personas, estaba dura y las almohadas muy pequeñas, la verdad una muy mala elección.

Muy sucio, los botes de basura en la habitación oxidados rotos la cobija y las sábanas manchadas de grasa.

The hotel is suffering from significant maintenance issues. We struggled with the plumbing throughout our visit: it took a very long time to get hot water in the shower, and the sink never got warm at all. More importantly, our toilet was leaking. When we reported it, the attempted fix was to shut off the water pipe entirely, leaving us unable to flush. Because the leak persisted, we had to move to a different room in the middle of the night. The hotel needs a serious overhaul—from replacing oxidized trash bins and rotten wood under the sinks to fixing basic plumbing. Until these repairs are made, it’s hard to recommend a stay here.

Didnt like this place at all. Stayed at 3 other amazing hotels. Fresh paint to make it appear renovated. Cheap quality modern design. I’m blonde and black hairs on bed. Only garbage is a rusted flip top beside the toilet with a stuck lid so prop it open or get your hands messy amongst your used toilet paper waste. Sewer smell. No hot water. Toilet lid rests on your back. The continuous motion activated ding dong entrance bell drove me

En los dias que me hospede JAMAS cambiaron sabanas y toallas

Preis-Leistung ist ganz gut. Durch die Lage ist es recht laut. Das ist aber nicht so problematisch, da auch Ohrstöpsel im Zimmer liegen. Es gab aber sehr viel Schimmel im Badezimmer, dass fand ich eher nicht so toll und sollte behoben werden.

No hicieron la limpieza de la habitación la primera noche y no había agua. Falta un poco de limpieza, las toallas están muy percudidas.

Tiene la mejor ubicación, súper cerca del centro, el personal muy amable, habitaciones siempre impecables.

Property was great but had load conditions at night since there are bars next to it but it was great. Just make sure to bring headphones when you check in.

En general bien. No hay señal de wifi en la hab 104 ni señal de teléfono.

Necesitan hacer algo con la presión del agua. Caían 3 gotas en la regadera y era imposible bañarse bien.

todo bien, sólo que la habitación que me dieron, al entrar la señal de celular se perdía por completo y el wifi llegaba solo sí se abría la puerta, para mí que trabajo en línea sí fue un gran problema

The hotel looks great on the inside and very safe, the walls are very thin so there is so much noise throughout the night. It would be great is there was some shelving in the bathroom and room.

Las habitaciones tienen buen tamaño, caminas sin chocar con los muebles y hay buena señal de internet (se interrumpe un poco cuando hay tormenta). Lo que cambiaría sería poner un bote extra para la basura y cambiar la llave del lavabo, ya que es muy alta y salpica por todos lados, incluso se derrama el agua chorreada por las paredes del mueble; dos de las tres noches salió agua fría, no sé porque no encendían el calentador. Te toma 10 o 15 minutos para llegar a los puntos principales del Centro Histórico, si tres calles abajo te encuentras con dos o tres cafeterías de especialidad con buen servicio y comida. Te dan tampones para oídos porque en las noches los restaurantes de alrededor tienen música a alto volúmen.

Por desgracia no hay red asi que si quieres comunicarte tienes que salir a la calle. No hay teléfono para comunicarse con recepción asi igualmente hay que salir. Y el agua caliente tarda mucho en salir, esto es vital que se arregle, ya que se desperdicia muchisima agua.

El lugar es muy bonito. Solo que entra mucho la luz, todo se escucha...cuando te bañas, cuando se bañan los demas, cuando cierran puertas, absolutamente todo. Las camas tambien hacen mucho ruido :/ te mueves poquito y se escucha en todo el lugar. La TV es otra cuestión, muy complicado, batallamos para encontrarle a los controles.

Nice small hotel. Middle of everything. Breakfast restaurant and evening nice Mazcal bar. Only thing BAD very low shower water pressure and weak WIFI signal. Staff ladies, friendly.

We were attracted to this hotel because it looked like good value for money considering the location. If those are the two most important factors for you in Oaxaca then Hotel Santo Tomas is a good option but you need to bear in mind the following: There is no safe in the room. The bed is large but very firm and the material of the mattress protector makes it quite sweaty. The water pressure in the shower is poor, especially the hot tap. There is a bar downstairs that plays loud live music until 12am most nights; it was very bassy so you can't expect to sleep until the music has finished, even with ear plugs or white noise. There's a courtyard that patrons of the bar can access and it leads directly to the hotel rooms; this combined with the lack of safe did make me a bit concerned for security of our items etc. Overall I was satisfied with our stay because it was so cheap and the location meant we could pop in and out throughout the day but if I were to return to Oaxaca I wouldn't stay here again.

The winning point for this hotel is its location, prime center location a couple blocks from Templo de Santo Domingo de Guzmán ... it's a place to rest your head at night after a long day of walking, but don't expect too much of anything else. There's no attention to detail nor to the overall experience like we've had at other hotels and bed and breakfast in the city, and the price reflects it. The hotel is obviously cleaned daily, but the sheets and towels feel old and dingy, the sink and faucet in our room felt not taken care of, rusted. The bed was hard, and the pillows varied, one harder, the other a bit softer. Some of the staff were courteous, but others did the bare-minimum to earn their pay. We had some issues on check-in, and then the AC in our friend's room didn't work and the front desk clerk didn't want to move him, them our other friend's reservation was cancelled months before and they had no idea. Luckily they were to arrive days after us and we asked about their reservation on check-in, so it was able to get handled. Would recommend this hotel for an emergency nights stay, but not for a city vacation. There's also an Argentinian restaurant on the second floor, right next to the hotel's second floor bedrooms, so mind the noise!!

La recepcionista fue súper amable al recibirnos e inmediatamente después de hacer el check in planeábamos salir a caminar y conocer el centro de Oaxaca y hueste en ese momento comenzó a llover pero muy amablemente nos prestó un paraguas para poder salir del hotel

Hotel agradável e muito bem localizado em Oaxaca, próximo de várias atrações. museus, lojas e opções de restaurantes e bares. O quarto é simples e um pouco pequeno, mas bastante confortável e limpo, com uma ótima cama. Tivemos algum problema com o aquecimento do chuveiro na primeira noite da estadia, mas a equipe do Hotel foi prestativa e rápida na resolução. Definitivamente recomendável.

Thankful to all of the staff for their incredibly accommodating and friendly service. It truly made my stay a happy one. Estoy agradecida con todo el personal por su atención increíblemente servicial y amable, realmente hicieron que mi estadía fuera feliz.

Clean and comfortable room. The staff was friendly and helpful

Excellent location and service, easy to find the hotel and it’s actually top value for money. A special mention to Alma the manager, she is outstanding and very helpful. All the staff are very friendly. I would recommend this hotel for the stay in Oaxaca. I booked 3 nights and stayed 9.

Very friendly and helpful staff, specially the lady behind the front desk… We actually came early morning thinking on leaving our luggage to go have breakfast planning on making time for the room to be ready but they actually gave us the courtesy to checking in as soon as we arrived to the hotel ( 10:00 am ) that for us was very nice specially after 6 hours flitting. Very nice Hotel!!

To say the staff was helpful and accommodating would be a gross understatement. Despite any language issues with my limited Spanish and the staff’s English abilities, we collaborated through communication barriers with the help of Google Translate. Janet did a fine job checking us in after we had been awake for 24 hours. God bless her!

Personal no muy amable a la llegada, muy ruidoso cuarto, el baño y cuarto en general me faltaba donde colgar las cosas. Limpio y cama cómoda.

Tiene la mejor ubicación, súper cerca del centro, el personal muy amable, habitaciones siempre impecables.

The winning point for this hotel is its location, prime center location a couple blocks from Templo de Santo Domingo de Guzmán ... it's a place to rest your head at night after a long day of walking, but don't expect too much of anything else. There's no attention to detail nor to the overall experience like we've had at other hotels and bed and breakfast in the city, and the price reflects it. The hotel is obviously cleaned daily, but the sheets and towels feel old and dingy, the sink and faucet in our room felt not taken care of, rusted. The bed was hard, and the pillows varied, one harder, the other a bit softer. Some of the staff were courteous, but others did the bare-minimum to earn their pay. We had some issues on check-in, and then the AC in our friend's room didn't work and the front desk clerk didn't want to move him, them our other friend's reservation was cancelled months before and they had no idea. Luckily they were to arrive days after us and we asked about their reservation on check-in, so it was able to get handled. Would recommend this hotel for an emergency nights stay, but not for a city vacation. There's also an Argentinian restaurant on the second floor, right next to the hotel's second floor bedrooms, so mind the noise!!

Location, location, location. It is super close to everything you need or want to see in Oaxaca. The best restaurants/bars in Oaxaca are no more than a 5-20 minute walk.

Great location, clean and comfortable room.

Check in was prompt. The room was clean and provided the basics and the staff was friendly. There are many restaurants, coffee shops, bakeries, convenience stores within walking distance. I also could easily get to the plazas and mercados.

Hotel agradável e muito bem localizado em Oaxaca, próximo de várias atrações. museus, lojas e opções de restaurantes e bares. O quarto é simples e um pouco pequeno, mas bastante confortável e limpo, com uma ótima cama. Tivemos algum problema com o aquecimento do chuveiro na primeira noite da estadia, mas a equipe do Hotel foi prestativa e rápida na resolução. Definitivamente recomendável.

Muy buen hotel, excelente ubicacion y precio y calidad acorde.

El hotel está Super céntrico, muy bien ubicado, la cama es muy grande y el baño está excelente, tiene los servicios básicos, pero cumple totalmente con un viaje para conocer Oaxaca

Nos encantó. Super ubicada, tranquila. Si bien esta sobre una calle muy transitada, te dejan tapones para los oidos, aunque en nuestro caso no fue necesario usarlos. Super recomendados los tours con Josefina que estan afuerita del hotel. El unico inconveniente que tuvimos es que nos mandaron a facturar con Expedia. Aunque explique que es el hotel quien ya debe facturar, nos dijeron que no.

Habitación de buen tamaño, ideal para descansar, trato excelente y muy buena ubicación, cerca de varios lugares de interés como restaurante, museos, bares y tiendas

Great location as it was very close to the city center so restaurants, bars, stores were easily accessible. Rooms were great, along with staff, I only dinged the score a little as we were without water for a few hours. Other than that, I would highly recommend this hotel!

The winning point for this hotel is its location, prime center location a couple blocks from Templo de Santo Domingo de Guzmán ... it's a place to rest your head at night after a long day of walking, but don't expect too much of anything else. There's no attention to detail nor to the overall experience like we've had at other hotels and bed and breakfast in the city, and the price reflects it. The hotel is obviously cleaned daily, but the sheets and towels feel old and dingy, the sink and faucet in our room felt not taken care of, rusted. The bed was hard, and the pillows varied, one harder, the other a bit softer. Some of the staff were courteous, but others did the bare-minimum to earn their pay. We had some issues on check-in, and then the AC in our friend's room didn't work and the front desk clerk didn't want to move him, them our other friend's reservation was cancelled months before and they had no idea. Luckily they were to arrive days after us and we asked about their reservation on check-in, so it was able to get handled. Would recommend this hotel for an emergency nights stay, but not for a city vacation. There's also an Argentinian restaurant on the second floor, right next to the hotel's second floor bedrooms, so mind the noise!!

Our stay was comfortable, and staff were helpful, especially the breakfast crew. Our room was cleaned daily, which was appreciated. We did not have wifi or cell service in our room, and we were told that that’s just the way it is, so be mindful of that: We got great service on the lovely balcony, though!

Habitación limpia, le faltaba bote de basura y almohadas, así como teléfono para comunicarse a recepción o servicios. Cabe mencionar que tienen un RESTAURANTE-BAR pegado a las habitaciones y no respetan el horario que la gerencia estableció de 22:30 horas para terminar.... y siguió y siguió la musica a alto volumen asi como los gritos de borrachos. Se le hizo ver a encargada de recepción y no pudo con ellos. NO LO RECOMIENDO PARA NADA

Great staff and good restaurants nearby. Bar in the front has great drinks.

La ubicación y accesibilidad al centro de la ciudad es excelente. No fue de mi agrado el servicio de agua ineficiente, se tapaba la regadera por exceso de barro, ruido en el bar del hotel, en estancia de 6 días no se realizó cambio de blancos, toallas solo fue cambio en una ocasión.

Der var så meget larm på dette hotel. Baren tilknyttet hotellet spillede så høj musik og hotellet lod bargæsterne ind i hotellets gård, hvilket gjorde det umuligt at sove…

El servicio no fue constante, tuvimos días que no se podía ni jalar el escusado y no había agua caliente.La comida del restaurante muy rica.

This property is very cute and centrally located in downtown Oaxaca. Near many bars, restaurants, museums, cafes. The beds are phenomenal and the A/C is cold. The attached bar is AMAZING, a do not miss, and the restaurant is very good too. The service at this hotel is impeccable. As a solo female traveler, the single door knob lock was concerning, and I wish there was a safe.

Nice small hotel. Middle of everything. Breakfast restaurant and evening nice Mazcal bar. Only thing BAD very low shower water pressure and weak WIFI signal. Staff ladies, friendly.

Cold showers and no chairs in room or patio. There is a dining type area as you enter but not really a lounging type area.