Name: Homewood Suites By Hilton Worcester
Address: 1 Washington Sq, Worcester Central Business District, Worcester, Massachusetts, United States of America, Worcester, Worcester County, US
Price range: $187–$784 per night
Rating: 9.05

What guests think

Across recent reviews, Homewood Suites By Hilton Worcester earns praise for clean, spacious suite-style rooms, friendly staff, and a convenient location near the DCU Center and train station, though traffic noise and occasional service hiccups are noted.

Many guests highlight full in-room kitchens and complimentary breakfast, plus easy, free parking. Common complaints include highway noise affecting sleep, rooms with worn or malfunctioning fixtures, and sporadic housekeeping or check-in delays. Expect comfortable, apartment-style stays with strong convenience and some noise sensitivity.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free, on-site parking is repeatedly praised. Guests note a clean gym and an indoor pool, with several appreciating the pet-friendly policy.

Related guest reviews

10

John

Aug 13, 2023

·

Stayed 1 night

It was a nice stay. Pool was great. Great room. Helpful staff and the hotel is nice.

10

ilir

Apr 22, 2025

·

Stayed 2 nights

Very well located, quiet and convenient, nice breakfast and plenty parking space. The rooms were nice and clean.

10

Danielle

Oct 25, 2023

·

I enjoy staying here for work. The hotel has amenities that you might need on a business trip - business center, lobby for meeting, breakfast, rooms with a desk - and I always find the staff here very friendly. The room feels like my own little apartment for work and rest. The hotel takes time to keep things very clean and disinfected. The gym is clean, there is a small salt water pool (I didn’t use it). and it is even pet friendly. It’s close to the train and highway - but not noisy. It’s not a “pretty” location in the sense that there is much to walk to or sightsee, but it’s near many of my work’s meeting spots, stores, and restaurants if you have a car or short Uber ride away. There is a great restaurant across the street as well and a lobby with necessities, snacks, and drinks.

10

Lawrence C

Apr 24, 2025

·

Stayed 1 night

Fantastic value, quality (new) accommodations, and great staff. Plenty of dining options near by with lots of delivery options. Note: I drive a pickup and this was one of the few in close proximity to downtown that had easy outdoor parking rather than a garage.

10

Audrianna

Apr 29, 2024

·

Stayed 1 night

Clean. One of the few in the area with free parking.

10

Frank

Oct 4, 2024

·

Stayed 3 nights

My family liked the fact that it was pet friendly, the parking lot was very convenient and the hotel is always friendly

10

Carlton

May 15, 2024

·

Stayed 2 nights

Easy parking

10

Daniel

Jul 22, 2024

·

Stayed 3 nights

Friendly staff, the most convenient location, easy access to the highway. Rooms are comfortable, and I love the view out of the hotel room windows. Free parking and free breakfast included.

10

Christopher

Mar 26, 2025

·

Stayed 2 nights

Great hotel in a great location with free onsite parking. Suite was very clean and had a separate sitting area, full-size refrigerator, and dishes. Room was quiet and staff were all friendly and helpful. This hotel is a home away from home. We highly recommend wormtown taproom and volturno pizza, both just a short walk from the hotel. If you’re headed to Worcester, this is the place to stay!

10

Bridget

Dec 9, 2022

·

Stayed 3 nights

The check in process was efficient, the room was very clean and the gym was clean as well!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness receives frequent praise, with many calling rooms and common areas spotless. However, several reviews cite missed or infrequent housekeeping and occasional grime or mold, plus worn furnishings in some rooms.

Related guest reviews

10

Ryan

Aug 8, 2024

·

Stayed 1 night

Hotel was great. Room was clean and spacious.

8

David

Feb 25, 2025

·

Stayed 1 night

It was a busy week for the hotel, but they did forget to clean the room on the scheduled day. The staff did accommodate us with new clean towels and other needs.

4

Daniel

Jul 3, 2025

·

Stayed 7 nights

I was very disappointed with the service of this property. Our stay was for one week and only after repeated requests from both my wife and me did someone enter our room to empty rash, change bed linens, and do general cleaning. All that happened the night before check-out. It seemed the main desk could not coordinate with house-keeping to make it happen. On one occasion my wife emptied the trash and went to the dfront desk to secure fresh towels. They can do better.

4

Jennifer

Aug 8, 2024

·

Stayed 2 nights

We stayed in an accessible room because we needed a bathtub for our toddler and this is the only room with one. The handle bars and shower were coming off the wall, the curtain had black spots and the bathroom smelled moldy. The room itself was spacious but the carpet was gross. The bed had some hairs in it and the sofa looked gross. For a hotel that has only been opened a few years it already looked worn out. We appreciated the spacious room, kitchen and indoor pool. Parking was easy, breakfast was not tasty but it was convenient. It was also nice that they sell snacks and beer and wine in the lobby if you’re too tired to step out. You can also order take out to the hotel. It was okay for the weekend but I won’t be going back.

10

Michelle

Sep 17, 2025

·

Stayed 3 nights

Very clean, spacious room with full fridge and stove

10

linda

Jul 19, 2025

·

Stayed 2 nights

Clean and easy

10

danielle

Oct 13, 2025

·

Stayed 2 nights

Parking was great right at the front door, the room was less clean than I wanted considering what I paid per night. The computer chair was disgusting i

10

Marilyn

Jun 29, 2024

·

Stayed 1 night

My number one requirement for a hotel stay is that the room is clean. This room was spotless and well maintained. The front desk was helpful when I arrived early. And while it was a little noisy being next to the highway, I got a bonus of seeing a fireworks display from my bedroom. (I stayed the first night of the 4th of July week.) Despite the noise, I had no trouble sleeping once the shades were pulled. Comfortable bed, nice shower. The entrance was a little tricky to find coming off of a roundabout. They could use a bigger sign.

10

ellwyn

Nov 1, 2024

·

Stayed 1 night

Rooms were clean, shower head was dirty.

10

Mee

Dec 10, 2024

·

Stayed 4 nights

Nice and clean property!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, apartment-like suites with full kitchens and comfortable beds noted by many. Recurring drawbacks include traffic noise from the nearby highway and occasional maintenance issues such as broken shades, HVAC noise, TV problems, or low water pressure.

Related guest reviews

10

Michelle

Sep 17, 2025

·

Stayed 3 nights

Very clean, spacious room with full fridge and stove

6

Alison

May 18, 2025

·

Stayed 2 nights

Window shades not working, dishwasher broken, noisy and generally dim

10

John

May 16, 2025

·

Stayed 1 night

Large, spacious and comfortable rooms. Nice breakfast.

6

Jean

Jun 24, 2023

·

Stayed 1 night

Mixed review.. Professional Staff , Clean Hallways and surroundings. Great start to our stay until it was time to rest. AC kept making noises all night and would shut off. Temperature in the room stayed at 72 even though I set it to 67.

2

Jay

Oct 18, 2025

·

Stayed 2 nights

This place is LOUD - directly on a highway, you will be able to hear all cars speeding by all night long, even on higher floors. The beds are directly next to a window that opens to the highway. I got 4 hours of sleep my first night, asked them to change my room and was told that all rooms were taken. The location is TERRIBLE and I do not recommend that anyone stay in this place.

6

Senta

Oct 25, 2025

·

Stayed 2 nights

The hotel is right off the highway. We could hear trucks on the highway through the night. Room was ok as far as cleanliness. Room cleaning is every other day.

10

william

Jun 2, 2024

·

Stayed 1 night

Big room. comfortable bed and furniture. Available coffee. Decaf was available. Quiet. Good TV and shower very nice. No complaints.

10

Christopher

Mar 26, 2025

·

Stayed 2 nights

Great hotel in a great location with free onsite parking. Suite was very clean and had a separate sitting area, full-size refrigerator, and dishes. Room was quiet and staff were all friendly and helpful. This hotel is a home away from home. We highly recommend wormtown taproom and volturno pizza, both just a short walk from the hotel. If you’re headed to Worcester, this is the place to stay!

6

Raymond

Jul 27, 2025

·

Stayed 1 night

Well, the hotel itself did look good. We were not impressed with the water pressure. This had to feel of a home that has been flipped, and not a lot of care went into the intricacies of plumbing and so forth.

10

William

Feb 29, 2024

·

Stayed 1 night

Great room. Clean, comfortable and well equipped with appliances.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and professional, with smooth check-ins for many. Some guests report lapses such as delayed room readiness, unhelpful responses, billing or refund issues, and poor coordination with housekeeping.

Related guest reviews

10

Faith

Apr 29, 2023

·

Stayed 3 nights

Staff friendliness and service was outstanding. The manager and front desk staff went out of their way to help when my brother’s wedding suit had been soiled by the airline. They got it cleaned and delivered to him

10

Kimberly

Jul 10, 2025

·

Stayed 10 nights

Staff was always helpful. Breakfast was good.

6

Alissa

Jul 17, 2024

·

Stayed 4 nights

Requested two rooms near eachother. Not only were they not near eachother, but on complete opposite ends of the hotel. That info would have been nice to have sooner. They also weren’t very accommodating with the rooms and weren’t willing to be helpful. Other than that, it was a nice stay.

6

Larry

Sep 30, 2023

·

Stayed 1 night

When we checked in our room wasn’t ready. The girl said about 30 minutes and that she would all me. 45 minutes later I called her and she said it was ready. I said you were going to call me and she said she had just come on duty but when we went in it was the Same girl. I had also requested a quiet room away from the elevator. She was not very nice and gave us a room that backed up to the elevators. Not a good experience.

10

Dave

Jul 30, 2023

·

Stayed 1 night

Desk staff was super professional and quick, very impressive

4

William

May 12, 2024

·

Stayed 1 night

This Homewood Suites seemed understaffed. Our room was not ready for a 3pm check-in. We waited for just under two hours with other guests in the same situation. We left for a family obligation and returned at 9pm to find a room was available. The employee at the front desk was personable, respectful and seemed to care. Unfortunately, management had let us all down. The buildings common areas are well maintained but our room was tired and in need of minor repair. The shower curtain was hanging on by a thread allowing quite a bit of water to get on the floor. The shower heads were missing parts, but still functioning. While Homewood Suites is generally very good, this stay was subpar and disappointing.

8

AKEEM

Jul 24, 2023

·

Stayed 1 night

Check in was over a hour late on their behalf but staff were great

10

Carol

Mar 3, 2025

·

Stayed 1 night

Staff was courteous and helpful

2

Dejan

Aug 5, 2025

·

Stayed 1 night

Had a cancellation policy and paid for it. Hotel would not reimburse me. I haven’t had that kind of experience before.

10

Derek

May 11, 2025

·

Stayed 1 night

Staff and room were great. Excellent experience

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AI-generated summary based on recent guest reviews

Location

Location is convenient for the DCU Center, Union Station, and nearby dining, with easy highway access and free on-site parking noted. Several reviews warn of significant traffic noise and a tricky-to-spot entrance or signage.

Related guest reviews

8

Michael

May 24, 2025

·

Stayed 1 night

Short walk to DCU center.

10

Valerie

Apr 14, 2024

·

Stayed 1 night

Hotel was clea, comfortable and in a perfect spot from the DCU center

10

Denise

May 21, 2023

·

Stayed 1 night

This is close to the train station in Worcester. It's about a 6 minute drive to McGrath library parking if you're going to the Worcester Woosox game. It required you to use your card to enter the building in the front entrance and side entrances you could only exit and couldn't enter.

10

Kambiz

Apr 6, 2025

·

Stayed 2 nights

Nearer the train station, easy parking and friendly staff.

10

Marci

May 2, 2023

·

Stayed 1 night

Great place to stay. The hotel was very clean and the staff was friendly. It was a convenient location. Right off the highway and within walking distance of the DCU Center. Nice restaurants in the area.

6

Janette

Feb 14, 2025

·

Stayed 1 night

Location is very loud! Couldn’t sleep. Snow plows highway…. We use white noise sounds at night and it didn’t even mask it. Other than the noise no issues

4

James

May 26, 2023

·

Stayed 1 night

Very noisy from being on the highway. Asked to be moved but they claimed the hotel was totally full. Hugely overpriced compared to mid-week.

10

Daniel

Jul 22, 2024

·

Stayed 3 nights

Friendly staff, the most convenient location, easy access to the highway. Rooms are comfortable, and I love the view out of the hotel room windows. Free parking and free breakfast included.

10

Mary

Aug 31, 2025

·

Stayed 1 night

It I didn’t have my gps, it would’ve been hard to find this place. The building is unassuming and no signage at the ground level to direct folks to the front door. Recommend more noticeable road and parking signs! Otherwise great hotel!

10

Christopher

Mar 26, 2025

·

Stayed 2 nights

Great hotel in a great location with free onsite parking. Suite was very clean and had a separate sitting area, full-size refrigerator, and dishes. Room was quiet and staff were all friendly and helpful. This hotel is a home away from home. We highly recommend wormtown taproom and volturno pizza, both just a short walk from the hotel. If you’re headed to Worcester, this is the place to stay!

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast earns frequent praise for quality and selection, though a few guests found it average or limited. Many appreciated in-room kitchens for self-catering and the abundance of nearby restaurants.

Related guest reviews

10

Jonathan

Jul 31, 2023

·

Stayed 2 nights

Nice hotel with friendly staff. Breakfast was a pleasant surprise.

10

Anthony

Dec 22, 2024

·

Stayed 1 night

Excellent stay all around! Check in was fast, room was clean and comfortable. The included breakfast was top notch with a great selection of both hot and cold options. Also, there was dedicated staff making sure there was always food available.

10

Stephanie

Aug 24, 2023

·

Stayed 1 night

Staff was helpful and friendly! Room was spacious. Parking was convenient and free. Breakfast was wonderful!

10

Erin

Nov 26, 2025

·

Stayed 1 night

Staff was good, breakfast was too

8

Rashed

Jul 30, 2024

·

Stayed 1 night

Only parks is it is located nearby bus stand and train station. Staffs are non cooperative and rude. There is very little amount of items at breakfast .

6

Ana

Jun 6, 2025

·

Stayed 2 nights

Room is good, general cleaning was also good. Breakfast below my expectations.

8

Aimee

Aug 13, 2023

·

Stayed 1 night

This was a very good stay. We did have issues with our tv. They attempted to fix it butnit did not work. Breakfast was ok. No pancakes or waffles. It was a great room and had a lot of space.

10

Brandon

May 23, 2025

·

Stayed 5 nights

Perfectly nice hotel with a kitchen. Fridge, stove, microwave - no oven. Free breakfast was not very good, but it's fine for included. Very convenient location.

10

Jing

Jun 16, 2025

·

Stayed 3 nights

clean & great to have breakfast included.

10

Robert

Jul 28, 2024

·

Stayed 1 night

This was such a great stop on a longer trip. The room was clean and large, the staff was friendly, the lobby was immaculate, and the breakfast was above and beyond what is normally served at large chain hotels. We thoroughly enjoyed our overnight stay. If you’re staying longer, it was within walking distance to a brewery and other restaurants.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$168
February	$186
March	$207
April	$219
May	$244
June	$285
July	$230
August	$225
September	$264
October	$262
November	$186
December	$171

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $353	17 $275	18	19
20 $187	21 $240	22 $323	23 $247	24 $230	25 $401	26 $472
27 $188	28 $206	29 $224	30 $224

Su	Mo	Tu	We	Th	Fr	Sa
				1 $460	2 $784	3
4 $224	5 $206	6 $264	7 $262	8 $206	9 $296	10 $279
11 $188	12 $188	13 $208	14 $207	15 $207	16 $466	17 $438
18 $223	19 $354	20 $305	21 $266	22 $206	23 $427	24 $431
25 $190	26 $220	27 $253	28 $304	29 $190	30 $239	31 $233

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Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing, View)

Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Suite, 1 Bedroom, City View

Studio, 1 King Bed, Accessible (Hearing, Urban)

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Studio Suite, 1 King Bed (Urban)

Studio Suite, 1 King Bed

Suite, 1 King Bed, Accessible, City View (Hearing)

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Urban)

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Homewood Suites By Hilton Worcester

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Prices for upcoming dates