Name: Hotel Palace Inn SCLC
Address: Francisco Leon 9 Barrio Santa Lucia, Zona Centro, San Cristóbal de las Casas, Chiapas, Mexico, San Cristóbal de las Casas, Chiapas, Mexico
Rating: 9.3

Guest reviews

9.3

Superb

Based on 638 verified reviews

Who stays here?

Couple

33%

Family

45%

Group

21%

What guests think

AI-generated summary based on recent guest reviews

Reviews of Hotel Palace Inn SCLC highlight a central, walkable location and generally clean, comfortable rooms, with many guests praising friendly service and value, while recurring drawbacks include intermittent Wi-Fi, noise between rooms, and occasional hot-water or maintenance issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Luis

30 Jan 2026

·

Stayed 4 nights

ok

8

Alexandra

27 Dec 2025

·

Stayed 1 night

This is the first place that actually placed attention to details. The window can be opened without issues, room is spacious, there is heating and also air-conditioning. The furniture, doors, windows, are all made with craftsmanship. This is not usual for this price range in San Cristóbal. The area is perfect, right around the block from the andador de Guadalupe. This is the only hotel I've ever seen in san Cristóbal, with an underground spacious parking lot, and elevator. I will stay here again for sure. Water pressure in shower is good, and it doesn't smell like sewage or humidity, like so many others.

10

Rafael

28 Oct 2025

·

Stayed 2 nights

Excelente

10

Roldan

8 Jul 2025

·

Stayed 1 night

Excelente

6

JOSE LUIS

28 Apr 2025

·

Stayed 2 nights

Na

Francisco Leon 9 Barrio Santa Lucia, Zona Centro, San Cristóbal de las Casas, Chiapas, Mexico

Location

A stay at Hotel Palace Inn SCLC places you in the heart of San Cristóbal de las Casas, within a 5-minute walk of Foro Cultural Kinoki and Santo Domingo Handicraft Market. This hotel is 0.3 mi (0.6 km) from Church of San Nicolás and 0.4 mi (0.6 km) from San Cristóbal de las Casas Cathedral.

Foro Cultural Kinoki(0.2 Miles)

Santo Domingo Handicraft Market(0.2 Miles)

Café Museo Café(0.3 Miles)

Arches of Carmen(0.3 Miles)

Church of San Nicolás(0.3 Miles)

Museo de San Cristóbal(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 18:00

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking height restrictions apply.

Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately MXN 100 for adults and children.

Yes, pets are allowed with a pet deposit of MXN 500 per stay. Service animals are exempt from fees.

Check-in is from 3:00 PM to 6:00 PM, and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features elevators and step-free entrances, making it accessible for guests with disabilities. Wheelchair-accessible facilities are available in public areas and rooms.

The hotel is located in the heart of San Cristóbal de las Casas, within a 5-minute walk of Foro Cultural Kinoki and Santo Domingo Handicraft Market. It is approximately 0.3 miles from Church of San Nicolás and 0.4 miles from San Cristóbal de las Casas Cathedral.

Up to 2 children aged 11 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Hotel Palace Inn SCLC

Amenities

Property description

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