Regency Pyramids Hotel

Poor condition of rooms, needs lots of maintenance for upkeep of bathrooms, lack of basic facilities like daily water replenishments..

We were given a room that was loud next to a bar and was no hot water. We asked to move and they moved us and that was nice. The staff was lovely and helpful. But not sure if it was the nights we were they but there was loud music every night till 4-5am so sleep was hard to come by. The views were great of the pyramids, but sleep is important.

A room with broken bed. Then changed to a new room at 17:00 No towels, bathroom with broken sink water and no warm water. Breakfast so awful , was obliged to take my family and find where to take Breakfast outside of the hotel. I booked the hotel because i thought i could go to the Pyramid gate by feet. But this gate is closed. So need to take a taxi to drive arround 30min if not big traffic. So please expedia update Information about this hotel location. And regarding the price of this hotel, it s soo exaggerated, i paied 109 eur for a night and some friends were in so much cheaper hotels for just 30 eur , which was cleaner and better Breakfast ,location and service I would give this hotel max 2 stars and the name Regency is a scam, i was in many Regency hotels which were minimum 4 stars and 5 stars . I have doubt that this hotel is part of Regency hotels. I tried to contact expedia Agent , since the virtual agent was not easy to complain through. But was not able to reach you. I am very disappointed Expedia, it is very bad experience that you putted me and my family I am really thinking about changing to other travel agency/ App After all years with you , it is really sad I am waiting for you feedback and reaction Best Regards Wael

Very bad hotel and breakfast was stale, lots of mismanagement and hotel is hungry to reap off money from guest. This is worst stay of my lifetime

No hot water & No shower pressure.