Name: Fairfield Inn & Suites by Marriott Springfield Holyoke
Address: 229 Whiting Farms Road, Holyoke, Massachusetts, United States of America, Holyoke, Massachusetts, US
Price range: $136–$367 per night
Rating: 8.5

What guests think

Reviews of Fairfield Inn & Suites by Marriott Springfield Holyoke highlight very clean spaces, consistently friendly staff, and a popular hot breakfast, with a convenient location near the interstate and shopping, alongside some recurring maintenance and water or odor issues.

Rooms are generally comfortable and sometimes spacious, but a few guests found mattresses too soft or lumpy and mentioned occasional noise or loud A/C. The pool is small yet usable for quick dips, and Wi-Fi can be unreliable for some. Overall, this is a practical stopover that suits road trips and short visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is small but several guests still enjoyed it; some said photos make it seem larger and wished for a changing area. Overall facilities feel well maintained, with occasional minor issues like an ice machine outage.

Related guest reviews

8

Melinda

Aug 16, 2025

·

Stayed 2 nights

Room was nice clean pool was small though

10

Elke

Jul 4, 2025

·

Stayed 1 night

Comfortable bed. Pool too

10

Karen

Jan 26, 2025

·

Stayed 1 night

. We came in early hoping to check in early and they were very accommodating and welcoming. The unit was very clean and beds very comfortable. Hotel was very easy on and off highway with shopping all around. Only 7 minutes from Springfield. Pool was small but perfect for children (4’ deep). Breakfast was very good. In the area again, would definitely stay again.

10

Wendy

Aug 31, 2025

·

Stayed 1 night

Excellent accommodations. The hotel was new, spacious and well maintained. Front desk staff was professional and frindly.

8

Rala

May 5, 2023

·

Stayed 1 night

Parking lot was small. Breakfast was very good. Bed was super comfortable.

10

Octavio

Aug 13, 2025

·

Stayed 1 night

Nice place to stay. Facilities are good and Staff attention is excellent.

10

Heather

Jan 26, 2025

·

Stayed 1 night

We had a great stay this weekend. The location was great, the breakfast was wonderful and the pool was enjoyable. We would definitely stay here again.

8

Margaret

Jul 15, 2023

·

Stayed 1 night

The pictures of the pool make it look like much more of a pool than it is. My kids were very disappointed.

10

Tim

Jul 18, 2025

·

Stayed 1 night

Great hotel right off the toll road. Ashley was the front desk attendant when we checked in. We went to the room and realized we had booked a smaller room than we thought. We thought we had booked a suite with a separate bedroom. I went down to speak with Ashley about my mistake, and she politely upgraded us to a suite at no additional charge. Incredibly nice hotel. The lobby, rooms, and exterior were well maintained and I would highly recommend this hotel to anyone staying in the Springfield area.

8

Maria

Aug 14, 2025

·

Stayed 3 nights

Check in was very easy, and front desk clerk was very helpful about where I should unload, how to move the bags to the back entrance, and dinner recommendations As others have noted, breakfast options were very good, and I appreciated good decaf coffee in the room. All the staff seemed friendly and helpful. And my partner enjoyed the pool. Just wished there was a shower or even a changing room. Mattress was a little soft, but that's always a matter of personal taste. And it would be helpful to have a stronger fan in the bathroom to de-steam it. I noticed that some of the wallpaper/plasterboard is starting to give way so it would help with that too. But lighting, towel bars, etc. very good. And the location is great. I really didn't want to have to drive far for dinner, and the longest drive was maybe 4 minutes? I could have walked it except my partner has mobility issues. Just wish it was easier to exit off of I-91 heading north and then get over to the right lane! But my trusty GPS rerouted me! Just be prepared to have to "go around the block" so to speak.

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Cleanliness

Guests consistently praise clean rooms and common areas. Some report musty or mildew odors and occasional signs of wear or mold, indicating uneven upkeep in a minority of rooms.

Related guest reviews

2

Jane

Oct 20, 2024

·

Stayed 1 night

Mold on bathroom ceiling, no fan in bathroom, smelled sour and moldy when walked In room, the bathroom sink faucet handle was broken and came off. Musty and stuffy.

10

Joseph

Nov 15, 2025

·

Stayed 1 night

Clean room.

4

Dayo

Jun 16, 2025

·

Stayed 1 night

Room had a terrible smell mix of mildew and locker room, ugh. carpet and maybe water damage made for a terrible combination

6

Leslie

Aug 6, 2025

·

Stayed 1 night

I feel like we got the room that they usually don’t rent. As soon as I walked in you could smell it. Damp rug, damp bed. And big gap in the door, I put the ironing board over it.

10

Tami

Apr 28, 2025

·

Stayed 1 night

Very nice and clean hotel.

8

Sarah

Jul 26, 2025

·

Stayed 1 night

The location was nice. We visited the Basketball hall of fame. It was close, but not in the busy city. There was a mall nearby & a cracker bart. The room needed a deep clean. The moldings were dirty, walls had handprints, touch up paint was needed but it was not in disrepair. The beds were clean.

10

Ming

Mar 16, 2024

·

Stayed 1 night

Hotel is very clean and well maintained. Front desk staff very friendly

8

Derek

Sep 8, 2025

·

Stayed 1 night

Room was decently clean. Had a really bad smell when I entered - kind of a B.O smell. Was only there one night so I just health with it

10

MaryEllen

Oct 11, 2025

·

Stayed 1 night

We had a great stay. Everyone was very friendly and the hotel was extremely clean.

10

vincent

Aug 31, 2024

·

Stayed 1 night

Room very clean & comfortable, bathroom one of the best I’ve ever seen on the road..Good Hot breakfast in large area. Near highway & restaurants ..

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, some spacious, with many guests liking the beds. Others found mattresses too soft or lumpy, noted occasional noise (elevator or groups), loud A/C or thermostat issues, and intermittent Wi-Fi difficulties.

Related guest reviews

10

Paula

Aug 18, 2023

·

Stayed 3 nights

Great location close to mall and highway. Room was comfy and large.

10

Gerald

Oct 13, 2025

·

Stayed 3 nights

Great room, clean and comfortable. Good breakfast and close to other dining options and the interstate.

10

JP

Dec 24, 2025

·

Stayed 1 night

Good breakfast, nice big room

6

Andre

Apr 23, 2025

·

Stayed 1 night

Fine but bed was lumpy

6

Anita

May 9, 2024

·

Stayed 1 night

Good value. However beware of the mattresses that are like hammocks. Either very worn or bad quality or both. We both had back aches in the morning

4

Thomas

May 31, 2025

·

Stayed 1 night

Getting on wi-fi was very difficult even with staff help. Bathroom sink stopper broken.Hard to maintain a consistent room temperature

4

Dan

Oct 2, 2023

·

Stayed 2 nights

There was no wifi and was not fixed at the time they told me it would be

4

Sean

Aug 31, 2023

·

Stayed 1 night

Elevator noise all night long. Way too loud. You can hear it all night

8

Douglas

Jul 1, 2025

·

Stayed 1 night

Just a quick overnight stay, but it was clean and comfortable. Only complaint was that the a/c was a bit loud.

8

Maria

Aug 14, 2025

·

Stayed 3 nights

Check in was very easy, and front desk clerk was very helpful about where I should unload, how to move the bags to the back entrance, and dinner recommendations As others have noted, breakfast options were very good, and I appreciated good decaf coffee in the room. All the staff seemed friendly and helpful. And my partner enjoyed the pool. Just wished there was a shower or even a changing room. Mattress was a little soft, but that's always a matter of personal taste. And it would be helpful to have a stronger fan in the bathroom to de-steam it. I noticed that some of the wallpaper/plasterboard is starting to give way so it would help with that too. But lighting, towel bars, etc. very good. And the location is great. I really didn't want to have to drive far for dinner, and the longest drive was maybe 4 minutes? I could have walked it except my partner has mobility issues. Just wish it was easier to exit off of I-91 heading north and then get over to the right lane! But my trusty GPS rerouted me! Just be prepared to have to "go around the block" so to speak.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly, professional, and accommodating, with staff helping with early check-ins, upgrades, special requests, and event needs. A few guests reported unhelpful or rude interactions and slow issue resolution.

Related guest reviews

10

Margaret

Jun 28, 2025

·

Stayed 1 night

The front staff was very helpful to our group check in. The location was very convenient. Positive experience. Quiet, and therefore got a good night sleep!

10

Annette

Jun 11, 2025

·

Stayed 1 night

Staff was amazing and super accommodating to all the runners staying for a race. Made sure we had early morning fuel and showers after. Excellent beds too!

10

Karen

Jan 26, 2025

·

Stayed 1 night

. We came in early hoping to check in early and they were very accommodating and welcoming. The unit was very clean and beds very comfortable. Hotel was very easy on and off highway with shopping all around. Only 7 minutes from Springfield. Pool was small but perfect for children (4’ deep). Breakfast was very good. In the area again, would definitely stay again.

10

jared

Jun 14, 2025

·

Stayed 3 nights

The front desk staff didn’t blink an eye when I requested two large duffel bags and two large shopping bags be stored in their office. I was even more surprised they agreed to my request when I witnessed how small of an office space they worked from.

10

Guillermo Jose

Jun 1, 2025

·

Stayed 1 night

Friendly staff. Clean facility. Their continental breakfast is beyond continental. It has a very good variety for food.

10

Liliana

Jul 7, 2025

·

Stayed 1 night

Nice check in staff

2

SU HSING

Oct 27, 2024

·

Stayed 1 night

The water quality of whole building is terrible yellow. The front desk staff and manger’s service was terrible.

2

SU HSING

Oct 26, 2024

·

Stayed 1 night

The water in this hotel is all terrible yellow. we told the front desk staff, but she told us she could not do anything. She asked we told manager next morning. So, how could we use terrible yellow water to brush teeth and wash face (if not take shower). The staff only will give us one little bottle water, and ask us to buy extra by vending machine. Next day, the manager told me the water in the all building was all the same. That's it!! Terrible hotel service. Don't chose this one!!

6

Ashley

Sep 24, 2023

·

Stayed 1 night

Women at check in was rude at first. We arrived at 315 and she said they were fully booked and wasnt sure she had a room for me. She was very snappy about it. We got our room right away, seemed like she just literally wanted to upset me. She completely changed him attitude when my husband came up to counter though.

10

Tim

Jul 18, 2025

·

Stayed 1 night

Great hotel right off the toll road. Ashley was the front desk attendant when we checked in. We went to the room and realized we had booked a smaller room than we thought. We thought we had booked a suite with a separate bedroom. I went down to speak with Ashley about my mistake, and she politely upgraded us to a suite at no additional charge. Incredibly nice hotel. The lobby, rooms, and exterior were well maintained and I would highly recommend this hotel to anyone staying in the Springfield area.

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AI-generated summary based on recent guest reviews

Location

Location is convenient to I-91, the mall, restaurants, and nearby attractions like Springfield, Mt. Holyoke, and the Basketball Hall of Fame. Guests find it easy to access yet generally quiet.

Related guest reviews

10

Anthony

Aug 4, 2024

·

Stayed 3 nights

Overall great place to stay if you live near by and like to be local, most places when it comes to food and shopping is within both walking and driving distance and very convenient

10

Paula

Aug 18, 2023

·

Stayed 3 nights

Great location close to mall and highway. Room was comfy and large.

10

Gerald

Oct 13, 2025

·

Stayed 3 nights

Great room, clean and comfortable. Good breakfast and close to other dining options and the interstate.

10

Adam

Nov 24, 2023

·

Stayed 2 nights

Convenient on/off from I-91; good dining options; quiet.

10

Anne

Aug 9, 2025

·

Stayed 2 nights

Great place in a great location.

10

Justin

Jan 30, 2025

·

Stayed 1 night

The hotel is close to a nice shopping mall and multiple restaurants. Very clean and friendly employees.

8

Beverly

Jan 23, 2023

·

Stayed 2 nights

Very clean, very quiet given near proximity to interstate. Going back soon.

8

andrea

Jul 29, 2025

·

Stayed 1 night

Facilities were great. Location was very convenient.

8

Sarah

Jul 26, 2025

·

Stayed 1 night

The location was nice. We visited the Basketball hall of fame. It was close, but not in the busy city. There was a mall nearby & a cracker bart. The room needed a deep clean. The moldings were dirty, walls had handprints, touch up paint was needed but it was not in disrepair. The beds were clean.

10

Andrew

Sep 23, 2025

·

Stayed 1 night

Convenient for visiting my student at Mt. Holyoke and for flying in/out via Hartford Airport.

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AI-generated summary based on recent guest reviews

Dining

Breakfast earns strong praise for being hot, varied, and well stocked, with good coffee; many appreciate it being included. Surrounding area offers several dining options, though a few found choices limited late at night.

Related guest reviews

8

Vincent

Oct 1, 2025

·

Stayed 1 night

Area didn’t have good restaurant selection

10

Gerald

Oct 13, 2025

·

Stayed 3 nights

Great room, clean and comfortable. Good breakfast and close to other dining options and the interstate.

10

Anne

Jun 29, 2024

·

Stayed 1 night

Super clean and comfortable! Breakfast selection was great and the hot water for tea super hot which is often overlooked. Buffet kept fully stocked. Very nice stay and location.

10

JP

Dec 24, 2025

·

Stayed 1 night

Good breakfast, nice big room

8

Eric

Sep 29, 2023

·

Stayed 1 night

Overall, it was a good stay. The highlight was breakfast, which was well beyond what you usually get at a hotel.

10

Maria

Sep 2, 2025

·

Stayed 2 nights

It was very convenient, clean, solid fresh breakfast with protein, and great staff. It was what we were looking for.

10

Sharon

Mar 9, 2025

·

Great breakfast. Staff helpful, close to stores and restaurants

8

Jan

Sep 9, 2025

·

Stayed 1 night

The hotel was clean and comfortable. However, the 4th floor ice machine was not working, the hair conditioner in the shower was empty, and the little bar of soap for hand washing crumbled upon opening, making it useless. Breakfast had plenty of options and was available early and was quite tasty.

10

Mary Alice

Sep 4, 2025

·

Stayed 2 nights

A/C efficient, large, clean bathroom, COMFORTABLE bed and great breakfast options for free. Did a day of shopping at local mall and stores and restaurant options…plenty

10

Linda

Jul 22, 2024

·

Stayed 1 night

It was easy to find. We arrived at 8:45 pm & all the restaurants closed at 9:00. That was our only problem. Finally found an Irish Pub open in Holyoke.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$148
February	$142
March	$141
April	$149
May	$182
June	$201
July	$195
August	$168
September	$182
October	$193
November	$160
December	$137

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $192	17 $199	18 $367	19 $329
20 $169	21 $178	22 $178	23 $178	24 $178	25 $320	26 $363
27 $169	28 $178	29 $178	30 $178

Su	Mo	Tu	We	Th	Fr	Sa
				1 $202	2	3
4 $145	5 $150	6 $150	7 $155	8 $164	9 $282	10 $282
11 $145	12 $150	13 $153	14 $155	15 $169	16	17
18 $155	19 $150	20 $155	21 $155	22 $178	23 $291	24
25 $136	26 $150	27 $155	28 $155	29 $178	30 $188	31 $197

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed, Accessible Bathtub

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Hearing Accessible (Roll-In Shower)

Suite, 1 Bedroom

Room, 1 King Bed, Hearing Accessible

Room, 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairfield Inn & Suites by Marriott Springfield Holyoke

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Prices for upcoming dates