Hotel Hacienda San Pancho
From
US$176
/ night
Select dates to see prices and availability
From
US$176
/ night
About this property
This condo features a playground.
Amenities
This condo features a playground.
Business amenities
Free self parking is available onsite.
Rooms
Make yourself comfortable in your condo. Complimentary wireless internet access is available to keep you connected. Conveniences include a washer/dryer and an iron/ironing board.
Location
When you stay at this condo in San Francisco, you'll be on the beach, within a 15-minute walk of San Pancho Nayarit Market and Entreamigos. This beach condo is 4.4 mi (7 km) from Sayulita Beach and 18.7 mi (30.1 km) from Nuevo Vallarta Beach.
What's nearby
Entreamigos(0.4 Miles)
Angelical Spa(0.6 Miles)
San Pancho Nayarit Market(0.8 Miles)
Las Huertas Golf Club(1.1 Miles)
Playa San Francisco(1.3 Miles)
Nanzal Hill(3.1 Miles)
Gringo Hill(4.2 Miles)
Sayulita Farmers Market(4.3 Miles)
Sayulita Square(4.3 Miles)
Sayulita Beach(4.4 Miles)
Playa los Muertos(4.9 Miles)
Rancho Mi Chaparrita(5.4 Miles)
Patzcuiarito(5.6 Miles)
Lo de Marcos Plaza(8 Miles)
Lo de Marcos Beach(8.7 Miles)
The nearest major airport is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR)(34.7 Miles)
Parking
Swimming pool
Non-smoking rooms
Private beach
Garden
Golf course (nearby)
Location
Primavera No. 10 Col. El Izote San Francisco, San Francisco, Nayarit, Mexico
Entreamigos (0.4 Miles)
Angelical Spa (0.6 Miles)
San Pancho Nayarit Market (0.8 Miles)
Las Huertas Golf Club (1.1 Miles)
Playa San Francisco (1.3 Miles)
Nanzal Hill (3.1 Miles)
Room options
32
Comfort Condo, Balcony, Sea View
Room details
2 Extra-Large Double Beds
and 2 Large Double Beds
Sleeps 8
2691 ft²
BalconyAir ConditioningWi-Fi (Free)Kitchen
Guest reviews of Hotel Hacienda San Pancho
6.6
Pleasant
Based on 5 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Hotel Hacienda San Pancho, guests praise the peaceful jungle setting, attractive grounds, and scenic pools near town, while noting the property is not beachfront and often requires a walk or steep path to reach key areas.
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What guests think
At Hotel Hacienda San Pancho, guests praise the peaceful jungle setting, attractive grounds, and scenic pools near town, while noting the property is not beachfront and often requires a walk or steep path to reach key areas.
Rooms are generally spacious and comfortable, though in-room Wi-Fi can be weak and some report TV or AC not working. Service is widely described as warm and helpful, but limited staffing leads to unattended reception and slow follow-up at times. Upkeep is mixed: certain spaces look neglected or overgrown, and guests mention cold pools and recurring issues with hot water. There is no on-site restaurant or bar, so plan to eat in town; overall, expect a quiet, nature-focused stay.
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AI-generated summary based on recent guest reviews
Facilities
Scenic pools and tranquil grounds are highlights. Some areas appear neglected, pools are unheated and a walk from many rooms, and there are no palapas or loungers at the beach.
Related guest reviews
10
Shelley
23 Jan 2024
·
Stayed 7 nights
A lovely hotel that the are refurbishing. The pool is not near the rooms, a bit of a walk but definitely worth it.
A lovely hotel that the are refurbishing. The pool is not near the rooms, a bit of a walk but definitely worth it.
8
DeLynn
9 Feb 2024
·
Stayed 3 nights
The rooms are big, well kept. Big tv. Great pool and view from pool. But pool is at least 1 mile walk from hotel. There is a very steep hill to climb. No transportation available. You are isolated at this hotel. No restaurant, bar or gift shop. You can have deliveries at a cost but security gate is difficult to get into unless you use the "referred vendor". The only way to the town of san poncho is to walk on the beach or over walking bridge or order a taxi. You must have a gate key to leave or enter. You inly get 1 card so you cannot split up. If you dont mind walking 15 minutes each way in sand or cobblestone to get food, drinks or snacks its fine. Otherwise nice hotel. Alberto is very helpful.
The rooms are big, well kept. Big tv. Great pool and view from pool. But pool is at least 1 mile walk from hotel. There is a very steep hill to climb. No transportation available. You are isolated at this hotel. No restaurant, bar or gift shop. You can have deliveries at a cost but security gate is difficult to get into unless you use the "referred vendor". The only way to the town of san poncho is to walk on the beach or over walking bridge or order a taxi. You must have a gate key to leave or enter. You inly get 1 card so you cannot split up. If you dont mind walking 15 minutes each way in sand or cobblestone to get food, drinks or snacks its fine. Otherwise nice hotel. Alberto is very helpful.
2
Oliver
23 Jan 2023
·
Stayed 19,355 nights
HORRIBLE EXPERIENCE! I never write reviews but I can't let this one go...The photos look inviting but this hotel is really just an empty shell of a building which has fallen into decrepitude. Nothing is functional - bathroom doors don't close, TOILETS DON'T FLUSH, NO TV, NO HOT WATER, POOL IS FREEZING AND COVERED IN DEAD BUGS, NO TOWELS AT THE BEACH CLUB, NO WORKING LIGHTS IN THE BATHROOMS at the beach club (which also happens to be a 20 minute walk from the hotel). There is absolutely no service offered here: no coffee put out or even in the rooms, and no restaurant. There are so many better options out there in hotels where the ownership creates and sense of warmth, welcome and hospitality. This place feels like a cold, soulless bunker filled with beds. Do yourself a favor and keep looking!
HORRIBLE EXPERIENCE! I never write reviews but I can't let this one go...The photos look inviting but this hotel is really just an empty shell of a building which has fallen into decrepitude. Nothing is functional - bathroom doors don't close, TOILETS DON'T FLUSH, NO TV, NO HOT WATER, POOL IS FREEZING AND COVERED IN DEAD BUGS, NO TOWELS AT THE BEACH CLUB, NO WORKING LIGHTS IN THE BATHROOMS at the beach club (which also happens to be a 20 minute walk from the hotel). There is absolutely no service offered here: no coffee put out or even in the rooms, and no restaurant. There are so many better options out there in hotels where the ownership creates and sense of warmth, welcome and hospitality. This place feels like a cold, soulless bunker filled with beds. Do yourself a favor and keep looking!
10
Valente
7 Aug 2025
·
Stayed 1 night
They need to cut the grass and keep the front nice it look abandoned
They need to cut the grass and keep the front nice it look abandoned
8
jose manuel garcia
3 Aug 2025
·
Stayed 2 nights
Es una propiedad bastante grande y no está completamente, cuidada, hay bastante áreas descuidadas y sin personal, para atender tus necesidades, ya que la 2 únicas personas que atienden de un momento desaparecen, y solo dejan un número de celular para que hables, por si necesitas algo, Pero realmente no hay nadie en toda la noche solo un velador que no sabe nada de lo que preguntas, le falta más atención.
Es una propiedad bastante grande y no está completamente, cuidada, hay bastante áreas descuidadas y sin personal, para atender tus necesidades, ya que la 2 únicas personas que atienden de un momento desaparecen, y solo dejan un número de celular para que hables, por si necesitas algo, Pero realmente no hay nadie en toda la noche solo un velador que no sabe nada de lo que preguntas, le falta más atención.
8
Javier
28 Dec 2023
·
Stayed 4 nights
Es un lugar tranquilo aunque no cuenta con restaurante pero esta accesible el pueblo donde se puede conseguir lo que sea. La alberca y playa están a 10min caminando por lo que no es recomendable para gente mayor
Es un lugar tranquilo aunque no cuenta con restaurante pero esta accesible el pueblo donde se puede conseguir lo que sea. La alberca y playa están a 10min caminando por lo que no es recomendable para gente mayor
10
Brenda
31 Oct 2024
·
Stayed 2 nights
La alberca está increíble tiene una vista maravillosa, el hotel súper tranquilo y cómodo, puedes bajar al pueblo por hotel ya que solo lo divide el río del pueblo y puedes ir caminando, es súper seguro y se come delicioso, excelente !!!
La alberca está increíble tiene una vista maravillosa, el hotel súper tranquilo y cómodo, puedes bajar al pueblo por hotel ya que solo lo divide el río del pueblo y puedes ir caminando, es súper seguro y se come delicioso, excelente !!!
8
Eduardo
12 Sept 2025
·
Stayed 2 nights
Excelente servicio al cliente, por su personal muy amable. El único punto a mejorar es contar con Palapas y camastros en la playa, ya que además de no estar tan accesible llegar, no tiene donde poder sentarse/relajarse a la orilla del mar.
Excelente servicio al cliente, por su personal muy amable. El único punto a mejorar es contar con Palapas y camastros en la playa, ya que además de no estar tan accesible llegar, no tiene donde poder sentarse/relajarse a la orilla del mar.
8
Mario
11 Aug 2025
·
Stayed 7 nights
Es un Hotel con un concepto muy diferente al Normal de Hotel Playa, sus Instalaciones son muy buenas para descansar y tranquilidad, su alberca preciosa pero el mar no esta a pie de hotel y ese seria el concepto diferente, para personas adultas que les sea complicado caminar y disfrutar la playa no es recomendable, pero excelente para personas que no tengan problemas para caminar, el recorrido sirve de ejercicio y relax, su servidor Mario Gómez García
Es un Hotel con un concepto muy diferente al Normal de Hotel Playa, sus Instalaciones son muy buenas para descansar y tranquilidad, su alberca preciosa pero el mar no esta a pie de hotel y ese seria el concepto diferente, para personas adultas que les sea complicado caminar y disfrutar la playa no es recomendable, pero excelente para personas que no tengan problemas para caminar, el recorrido sirve de ejercicio y relax, su servidor Mario Gómez García
10
Marie isabelle
5 Feb 2026
·
Stayed 2 nights
Silvia was very accommodating and welcoming. They went above and beyond to look after us at any time of the day and night. The communication was also excellent. The grounds are beautiful and even tho you walk 5mins and are in town you feel completely in the jungle and the different pools offer different vibes. Highly recommend and would love to be back here with my family. Thank you so so much for everything!!
Silvia was very accommodating and welcoming. They went above and beyond to look after us at any time of the day and night. The communication was also excellent. The grounds are beautiful and even tho you walk 5mins and are in town you feel completely in the jungle and the different pools offer different vibes. Highly recommend and would love to be back here with my family. Thank you so so much for everything!!
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AI-generated summary based on recent guest reviews
Cleanliness
Several reviews praise very clean rooms and housekeeping. Others note inconsistent upkeep, with overgrown or neglected areas and recurring maintenance issues such as unreliable hot water.
Related guest reviews
10
María Graciela
4 Jan 2026
·
Stayed 6 nights
La habitación impecable, el personal de limpieza súper educado y limpio.
La habitación impecable, el personal de limpieza súper educado y limpio.
10
Valente
7 Aug 2025
·
Stayed 1 night
They need to cut the grass and keep the front nice it look abandoned
They need to cut the grass and keep the front nice it look abandoned
10
Luz
20 May 2025
·
Stayed 1 night
Todo muy comodo, limpio, para nosotros que nos gusta caminar está perfecto ya que están retirado la playa y pueblo
Todo muy comodo, limpio, para nosotros que nos gusta caminar está perfecto ya que están retirado la playa y pueblo
10
Andres
7 Jun 2025
·
Stayed 1 night
Big and clean rooms!
Big and clean rooms!
4
PEDRO
24 Jan 2025
·
Stayed 1 night
Lamentablemente una muy mala experiencia en esta ocasión, las almohadas olian mal, no llegaba el internet a la habitación, la tv sin señal y lo peor la alberca de la habitación no esta climatizada.
Lamentablemente una muy mala experiencia en esta ocasión, las almohadas olian mal, no llegaba el internet a la habitación, la tv sin señal y lo peor la alberca de la habitación no esta climatizada.
6
Plinio
3 Apr 2025
·
Stayed 3 nights
Falla en el agua caliente de la regadera,
Falla en el agua caliente de la regadera,
10
angelica
25 Nov 2023
·
Stayed 2 nights
Beautiful place very clean. Staff are Very nice and polite. I loved it
Beautiful place very clean. Staff are Very nice and polite. I loved it
8
jose manuel garcia
3 Aug 2025
·
Stayed 2 nights
Es una propiedad bastante grande y no está completamente, cuidada, hay bastante áreas descuidadas y sin personal, para atender tus necesidades, ya que la 2 únicas personas que atienden de un momento desaparecen, y solo dejan un número de celular para que hables, por si necesitas algo, Pero realmente no hay nadie en toda la noche solo un velador que no sabe nada de lo que preguntas, le falta más atención.
Es una propiedad bastante grande y no está completamente, cuidada, hay bastante áreas descuidadas y sin personal, para atender tus necesidades, ya que la 2 únicas personas que atienden de un momento desaparecen, y solo dejan un número de celular para que hables, por si necesitas algo, Pero realmente no hay nadie en toda la noche solo un velador que no sabe nada de lo que preguntas, le falta más atención.
2
Dyrna
13 Oct 2025
·
Stayed 2 nights
Un lugar muy bonito que tristemente está súper descuidado, una falta de mantenimiento en todas sus áreas y falta de atención en todos los detalles
Un lugar muy bonito que tristemente está súper descuidado, una falta de mantenimiento en todas sus áreas y falta de atención en todos los detalles
2
Arcadio
9 Mar 2025
·
Stayed 2 nights
Muy mal servicio, no tenían agua caliente en cuartos, las albercas heladas, no se dio el servicio al cuarto (sin papel higiénico, sin toallas) el internet entraba y salía, la televisión sin canales,
Muy mal servicio, no tenían agua caliente en cuartos, las albercas heladas, no se dio el servicio al cuarto (sin papel higiénico, sin toallas) el internet entraba y salía, la televisión sin canales,
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally large and comfortable, with some featuring private pools. Common drawbacks include weak in-room Wi-Fi and occasional issues with TV or AC.
Related guest reviews
8
Ricardo
25 Apr 2025
·
Stayed 2 nights
excelentes habitaciones!
excelentes habitaciones!
8
DeLynn
9 Feb 2024
·
Stayed 3 nights
The rooms are big, well kept. Big tv. Great pool and view from pool. But pool is at least 1 mile walk from hotel. There is a very steep hill to climb. No transportation available. You are isolated at this hotel. No restaurant, bar or gift shop. You can have deliveries at a cost but security gate is difficult to get into unless you use the "referred vendor". The only way to the town of san poncho is to walk on the beach or over walking bridge or order a taxi. You must have a gate key to leave or enter. You inly get 1 card so you cannot split up. If you dont mind walking 15 minutes each way in sand or cobblestone to get food, drinks or snacks its fine. Otherwise nice hotel. Alberto is very helpful.
The rooms are big, well kept. Big tv. Great pool and view from pool. But pool is at least 1 mile walk from hotel. There is a very steep hill to climb. No transportation available. You are isolated at this hotel. No restaurant, bar or gift shop. You can have deliveries at a cost but security gate is difficult to get into unless you use the "referred vendor". The only way to the town of san poncho is to walk on the beach or over walking bridge or order a taxi. You must have a gate key to leave or enter. You inly get 1 card so you cannot split up. If you dont mind walking 15 minutes each way in sand or cobblestone to get food, drinks or snacks its fine. Otherwise nice hotel. Alberto is very helpful.
8
Emma Margarita
14 Aug 2025
·
Stayed 4 nights
Realmente me encanto el lugar, una hacienda preciosa, solo que no cuenta con el personal suficiente, pedi me cambiaran el foco de la alberca de mi habitación y no lo hiciero, pedi agua y solo me diero la que estaba en la habitación cuando llegamos, los 3 siguiente dias no nos la proporcionaron y el Internet nunca fue posible tener el la habitación. Por estos detallles no pudo ser excelente.
Realmente me encanto el lugar, una hacienda preciosa, solo que no cuenta con el personal suficiente, pedi me cambiaran el foco de la alberca de mi habitación y no lo hiciero, pedi agua y solo me diero la que estaba en la habitación cuando llegamos, los 3 siguiente dias no nos la proporcionaron y el Internet nunca fue posible tener el la habitación. Por estos detallles no pudo ser excelente.
10
Raul
29 Jul 2025
·
Stayed 1 night
This hotel did not have food/beverages available besides the water bottles in the room. Bed and pillows were comfortable.
This hotel did not have food/beverages available besides the water bottles in the room. Bed and pillows were comfortable.
10
Erick Eduardo
26 May 2024
·
Stayed 2 nights
Todo estuvo increíble! Desde la atención del concierge en todo momento, instalaciones padrísimas! La habitación con alberca está súper chida, si tienen oportunidad pidan esa! Acceso a playa privada para ver el atardecer! El pueblo está a nada de la hacienda y no causa conflicto el que no tenga servicio de alimentos o bebidas! De mis mejores estadías y el mejor hotel que hay en san Pancho!
Todo estuvo increíble! Desde la atención del concierge en todo momento, instalaciones padrísimas! La habitación con alberca está súper chida, si tienen oportunidad pidan esa! Acceso a playa privada para ver el atardecer! El pueblo está a nada de la hacienda y no causa conflicto el que no tenga servicio de alimentos o bebidas! De mis mejores estadías y el mejor hotel que hay en san Pancho!
10
Andres
7 Jun 2025
·
Stayed 1 night
Big and clean rooms!
Big and clean rooms!
4
PEDRO
24 Jan 2025
·
Stayed 1 night
Lamentablemente una muy mala experiencia en esta ocasión, las almohadas olian mal, no llegaba el internet a la habitación, la tv sin señal y lo peor la alberca de la habitación no esta climatizada.
Lamentablemente una muy mala experiencia en esta ocasión, las almohadas olian mal, no llegaba el internet a la habitación, la tv sin señal y lo peor la alberca de la habitación no esta climatizada.
10
Sergio
28 May 2024
·
Stayed 2 nights
Es un lugar perfecto para parejas, muy tranquilo, inmerso en la naturaleza, la zona de la alberca tiene una vista maravillosa, el servicio del personal es muy hospitalario, lo recomiendo ampliamente, buena relación calidad-precio. Me volvería a hospedar, el único detalle es el internet, pero como iba con el objetivo de desconectarme, eso no fue problema.
Es un lugar perfecto para parejas, muy tranquilo, inmerso en la naturaleza, la zona de la alberca tiene una vista maravillosa, el servicio del personal es muy hospitalario, lo recomiendo ampliamente, buena relación calidad-precio. Me volvería a hospedar, el único detalle es el internet, pero como iba con el objetivo de desconectarme, eso no fue problema.
10
Miguel
22 May 2024
·
Stayed 4 nights
La atención al cliente y las habitaciones del hotel
La atención al cliente y las habitaciones del hotel
4
NOELIA
4 Jun 2024
·
Stayed 2 nights
El hotel no tiene servicio de restaurante, no tiene cocina. Por lo que había que salir del lugar para poder consumir alimentos. El internet no funcionaba y la tele no tenía cable, el aire acondicionado no funcionaba, no salía agua caliente de la regadera y los enchufe también fallaban. El precio por el que pagas no lo vale. No volvería
El hotel no tiene servicio de restaurante, no tiene cocina. Por lo que había que salir del lugar para poder consumir alimentos. El internet no funcionaba y la tele no tenía cable, el aire acondicionado no funcionaba, no salía agua caliente de la regadera y los enchufe también fallaban. El precio por el que pagas no lo vale. No volvería
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AI-generated summary based on recent guest reviews
Service
Many guests commend warm, attentive staff and helpful concierge support. Others report limited staffing and poor responsiveness, including unattended reception, booking confusion at the gate, and slow resolution of requests.
Related guest reviews
10
arturo
10 Apr 2024
·
Stayed 1 night
Good property . Great personnel!
Good property . Great personnel!
6
EDUARDO DANIEL
15 Jun 2025
·
Stayed 2 nights
Fácil acceso está a 10 minutos del Pueblo en vehículo, la recepción se encuentra sola la mayor parte del tiempo, se fue la luz
Fácil acceso está a 10 minutos del Pueblo en vehículo, la recepción se encuentra sola la mayor parte del tiempo, se fue la luz
2
Paula
11 Jan 2024
·
Stayed 3 nights
We arrived to a very confused security guy at the gate who was surprised to see us. After being on the phone for 10min, he opened the gate without saying anything (language barrier).. we drive towards the 'hotel'. No one in site. The bldg looks as tho its been closed since covid. rundown, torn curtains in the windows etc. the building & grounds look abandoned. So we get our Uber guy to drive us to a cafe in San Pancho to figure out what to do next. (this was New years' weekend so no vacancy anywhere). Called Expedia to explain this.. they found one room however it was 3x over our budget, so no. We managed to find one room in a sweet boutique hotel that we loved, so that was good. Being homeless in Mexico after taking the redeye was not a fun experience. *I did get a call that evening from a man from this hotel. He said they do not offer food or drinks there and it is a 'different type of hotel' said the people sleep late and then they wake up and go into town for the day.. not sure what that means, but we were not comfortable staying on a large derelict compound with no one there. He was very sorry for our misunderstanding etc.. as for Expedia on this manner.. Im not sure why they would even have this hotel listed as available for rent, it should be removed. *Side note, some locals told us that they generally use this hotel for polo matches and wedding groups only, which would explain the security guys' surprise at our arrival. Do yourself a favor and skip this one!
We arrived to a very confused security guy at the gate who was surprised to see us. After being on the phone for 10min, he opened the gate without saying anything (language barrier).. we drive towards the 'hotel'. No one in site. The bldg looks as tho its been closed since covid. rundown, torn curtains in the windows etc. the building & grounds look abandoned. So we get our Uber guy to drive us to a cafe in San Pancho to figure out what to do next. (this was New years' weekend so no vacancy anywhere). Called Expedia to explain this.. they found one room however it was 3x over our budget, so no. We managed to find one room in a sweet boutique hotel that we loved, so that was good. Being homeless in Mexico after taking the redeye was not a fun experience. *I did get a call that evening from a man from this hotel. He said they do not offer food or drinks there and it is a 'different type of hotel' said the people sleep late and then they wake up and go into town for the day.. not sure what that means, but we were not comfortable staying on a large derelict compound with no one there. He was very sorry for our misunderstanding etc.. as for Expedia on this manner.. Im not sure why they would even have this hotel listed as available for rent, it should be removed. *Side note, some locals told us that they generally use this hotel for polo matches and wedding groups only, which would explain the security guys' surprise at our arrival. Do yourself a favor and skip this one!
10
Plinio
9 May 2023
·
Stayed 1 night
Muy buena ubicación si buscas un lugar tranquilo, y si quieres pasar un momento agradable entre la gente solo camina un momento conoce el pueblo y disfruta de la playa. El servicio del personal excelente! Muy amables y dispuestos a apoyarte n lo que necesites
Muy buena ubicación si buscas un lugar tranquilo, y si quieres pasar un momento agradable entre la gente solo camina un momento conoce el pueblo y disfruta de la playa. El servicio del personal excelente! Muy amables y dispuestos a apoyarte n lo que necesites
8
jose manuel garcia
3 Aug 2025
·
Stayed 2 nights
Es una propiedad bastante grande y no está completamente, cuidada, hay bastante áreas descuidadas y sin personal, para atender tus necesidades, ya que la 2 únicas personas que atienden de un momento desaparecen, y solo dejan un número de celular para que hables, por si necesitas algo, Pero realmente no hay nadie en toda la noche solo un velador que no sabe nada de lo que preguntas, le falta más atención.
Es una propiedad bastante grande y no está completamente, cuidada, hay bastante áreas descuidadas y sin personal, para atender tus necesidades, ya que la 2 únicas personas que atienden de un momento desaparecen, y solo dejan un número de celular para que hables, por si necesitas algo, Pero realmente no hay nadie en toda la noche solo un velador que no sabe nada de lo que preguntas, le falta más atención.
2
Caroline
5 Jan 2023
·
Stayed 2 nights
There was no STAY... when I arrived at the security gate, the guard called reception to say I had arrived. Reception said they did not have any booking. Reception would not let the guard let me through so I could have a face to face discussion with the receptionist, to show him my reservation. Hotels.com tried to call the hotel, they didn't pick up their phones. I emailed the hotel, and only later did the reply to say they had found my reservation, which by that stage was too late. Very poor service.
There was no STAY... when I arrived at the security gate, the guard called reception to say I had arrived. Reception said they did not have any booking. Reception would not let the guard let me through so I could have a face to face discussion with the receptionist, to show him my reservation. Hotels.com tried to call the hotel, they didn't pick up their phones. I emailed the hotel, and only later did the reply to say they had found my reservation, which by that stage was too late. Very poor service.
8
Eduardo
12 Sept 2025
·
Stayed 2 nights
Excelente servicio al cliente, por su personal muy amable. El único punto a mejorar es contar con Palapas y camastros en la playa, ya que además de no estar tan accesible llegar, no tiene donde poder sentarse/relajarse a la orilla del mar.
Excelente servicio al cliente, por su personal muy amable. El único punto a mejorar es contar con Palapas y camastros en la playa, ya que además de no estar tan accesible llegar, no tiene donde poder sentarse/relajarse a la orilla del mar.
10
Eliud
21 Mar 2023
·
Stayed 2 nights
Excelente trato
Excelente trato
10
Rodrigo
1 Jul 2024
·
Stayed 5 nights
El lugar increíble, el personal muy atento y amable
El lugar increíble, el personal muy atento y amable
10
Marie isabelle
5 Feb 2026
·
Stayed 2 nights
Silvia was very accommodating and welcoming. They went above and beyond to look after us at any time of the day and night. The communication was also excellent. The grounds are beautiful and even tho you walk 5mins and are in town you feel completely in the jungle and the different pools offer different vibes. Highly recommend and would love to be back here with my family. Thank you so so much for everything!!
Silvia was very accommodating and welcoming. They went above and beyond to look after us at any time of the day and night. The communication was also excellent. The grounds are beautiful and even tho you walk 5mins and are in town you feel completely in the jungle and the different pools offer different vibes. Highly recommend and would love to be back here with my family. Thank you so so much for everything!!
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AI-generated summary based on recent guest reviews
Location
Setting is quiet and nature-filled near San Pancho; town and beach are reachable on foot via paths or a bridge. It is not beachfront, walks can take 10-20 minutes with hills or sand, and some guests feel isolated.
Related guest reviews
10
Shelley
23 Jan 2024
·
Stayed 7 nights
A lovely hotel that the are refurbishing. The pool is not near the rooms, a bit of a walk but definitely worth it.
A lovely hotel that the are refurbishing. The pool is not near the rooms, a bit of a walk but definitely worth it.
8
DeLynn
9 Feb 2024
·
Stayed 3 nights
The rooms are big, well kept. Big tv. Great pool and view from pool. But pool is at least 1 mile walk from hotel. There is a very steep hill to climb. No transportation available. You are isolated at this hotel. No restaurant, bar or gift shop. You can have deliveries at a cost but security gate is difficult to get into unless you use the "referred vendor". The only way to the town of san poncho is to walk on the beach or over walking bridge or order a taxi. You must have a gate key to leave or enter. You inly get 1 card so you cannot split up. If you dont mind walking 15 minutes each way in sand or cobblestone to get food, drinks or snacks its fine. Otherwise nice hotel. Alberto is very helpful.
The rooms are big, well kept. Big tv. Great pool and view from pool. But pool is at least 1 mile walk from hotel. There is a very steep hill to climb. No transportation available. You are isolated at this hotel. No restaurant, bar or gift shop. You can have deliveries at a cost but security gate is difficult to get into unless you use the "referred vendor". The only way to the town of san poncho is to walk on the beach or over walking bridge or order a taxi. You must have a gate key to leave or enter. You inly get 1 card so you cannot split up. If you dont mind walking 15 minutes each way in sand or cobblestone to get food, drinks or snacks its fine. Otherwise nice hotel. Alberto is very helpful.
10
Luz
20 May 2025
·
Stayed 1 night
Todo muy comodo, limpio, para nosotros que nos gusta caminar está perfecto ya que están retirado la playa y pueblo
Todo muy comodo, limpio, para nosotros que nos gusta caminar está perfecto ya que están retirado la playa y pueblo
8
Raul
27 Feb 2023
·
Stayed 1 night
El hotel esta muy bonito estaba mu solo pero muy agradable para descansar
El hotel esta muy bonito estaba mu solo pero muy agradable para descansar
10
Matthew
9 Mar 2025
·
Stayed 1 night
Location is amazing
Location is amazing
8
Javier
28 Dec 2023
·
Stayed 4 nights
Es un lugar tranquilo aunque no cuenta con restaurante pero esta accesible el pueblo donde se puede conseguir lo que sea. La alberca y playa están a 10min caminando por lo que no es recomendable para gente mayor
Es un lugar tranquilo aunque no cuenta con restaurante pero esta accesible el pueblo donde se puede conseguir lo que sea. La alberca y playa están a 10min caminando por lo que no es recomendable para gente mayor
10
Brenda
31 Oct 2024
·
Stayed 2 nights
La alberca está increíble tiene una vista maravillosa, el hotel súper tranquilo y cómodo, puedes bajar al pueblo por hotel ya que solo lo divide el río del pueblo y puedes ir caminando, es súper seguro y se come delicioso, excelente !!!
La alberca está increíble tiene una vista maravillosa, el hotel súper tranquilo y cómodo, puedes bajar al pueblo por hotel ya que solo lo divide el río del pueblo y puedes ir caminando, es súper seguro y se come delicioso, excelente !!!
8
Eduardo
12 Sept 2025
·
Stayed 2 nights
Excelente servicio al cliente, por su personal muy amable. El único punto a mejorar es contar con Palapas y camastros en la playa, ya que además de no estar tan accesible llegar, no tiene donde poder sentarse/relajarse a la orilla del mar.
Excelente servicio al cliente, por su personal muy amable. El único punto a mejorar es contar con Palapas y camastros en la playa, ya que además de no estar tan accesible llegar, no tiene donde poder sentarse/relajarse a la orilla del mar.
8
Mario
11 Aug 2025
·
Stayed 7 nights
Es un Hotel con un concepto muy diferente al Normal de Hotel Playa, sus Instalaciones son muy buenas para descansar y tranquilidad, su alberca preciosa pero el mar no esta a pie de hotel y ese seria el concepto diferente, para personas adultas que les sea complicado caminar y disfrutar la playa no es recomendable, pero excelente para personas que no tengan problemas para caminar, el recorrido sirve de ejercicio y relax, su servidor Mario Gómez García
Es un Hotel con un concepto muy diferente al Normal de Hotel Playa, sus Instalaciones son muy buenas para descansar y tranquilidad, su alberca preciosa pero el mar no esta a pie de hotel y ese seria el concepto diferente, para personas adultas que les sea complicado caminar y disfrutar la playa no es recomendable, pero excelente para personas que no tengan problemas para caminar, el recorrido sirve de ejercicio y relax, su servidor Mario Gómez García
10
Marie isabelle
5 Feb 2026
·
Stayed 2 nights
Silvia was very accommodating and welcoming. They went above and beyond to look after us at any time of the day and night. The communication was also excellent. The grounds are beautiful and even tho you walk 5mins and are in town you feel completely in the jungle and the different pools offer different vibes. Highly recommend and would love to be back here with my family. Thank you so so much for everything!!
Silvia was very accommodating and welcoming. They went above and beyond to look after us at any time of the day and night. The communication was also excellent. The grounds are beautiful and even tho you walk 5mins and are in town you feel completely in the jungle and the different pools offer different vibes. Highly recommend and would love to be back here with my family. Thank you so so much for everything!!
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AI-generated summary based on recent guest reviews
Dining
There is no on-site restaurant or bar; guests typically eat in town or arrange deliveries. Several would like at least breakfast or basic food and beverage service.
Related guest reviews
4
Roberto
11 Jan 2024
·
Stayed 4 nights
No cuentan con servicios basicos como restaurant, o algo de venta de alimentos y bebidas. En la habitacion no teniamos vasos para beber agua la cual teniamos que comprar en el pueblo.
No cuentan con servicios basicos como restaurant, o algo de venta de alimentos y bebidas. En la habitacion no teniamos vasos para beber agua la cual teniamos que comprar en el pueblo.
10
Rafael
3 Jul 2025
·
Stayed 4 nights
Solo le falta el servicio de alimentación o por lo menos ofrecer el desayuno
Solo le falta el servicio de alimentación o por lo menos ofrecer el desayuno
8
DeLynn
9 Feb 2024
·
Stayed 3 nights
The rooms are big, well kept. Big tv. Great pool and view from pool. But pool is at least 1 mile walk from hotel. There is a very steep hill to climb. No transportation available. You are isolated at this hotel. No restaurant, bar or gift shop. You can have deliveries at a cost but security gate is difficult to get into unless you use the "referred vendor". The only way to the town of san poncho is to walk on the beach or over walking bridge or order a taxi. You must have a gate key to leave or enter. You inly get 1 card so you cannot split up. If you dont mind walking 15 minutes each way in sand or cobblestone to get food, drinks or snacks its fine. Otherwise nice hotel. Alberto is very helpful.
The rooms are big, well kept. Big tv. Great pool and view from pool. But pool is at least 1 mile walk from hotel. There is a very steep hill to climb. No transportation available. You are isolated at this hotel. No restaurant, bar or gift shop. You can have deliveries at a cost but security gate is difficult to get into unless you use the "referred vendor". The only way to the town of san poncho is to walk on the beach or over walking bridge or order a taxi. You must have a gate key to leave or enter. You inly get 1 card so you cannot split up. If you dont mind walking 15 minutes each way in sand or cobblestone to get food, drinks or snacks its fine. Otherwise nice hotel. Alberto is very helpful.
10
Mariana
22 Jul 2024
·
Stayed 1 night
El hotel es increible, vale la pena; solo considerar que no hay restaurante
El hotel es increible, vale la pena; solo considerar que no hay restaurante
10
Raul
29 Jul 2025
·
Stayed 1 night
This hotel did not have food/beverages available besides the water bottles in the room. Bed and pillows were comfortable.
This hotel did not have food/beverages available besides the water bottles in the room. Bed and pillows were comfortable.
10
Erick Eduardo
26 May 2024
·
Stayed 2 nights
Todo estuvo increíble! Desde la atención del concierge en todo momento, instalaciones padrísimas! La habitación con alberca está súper chida, si tienen oportunidad pidan esa! Acceso a playa privada para ver el atardecer! El pueblo está a nada de la hacienda y no causa conflicto el que no tenga servicio de alimentos o bebidas! De mis mejores estadías y el mejor hotel que hay en san Pancho!
Todo estuvo increíble! Desde la atención del concierge en todo momento, instalaciones padrísimas! La habitación con alberca está súper chida, si tienen oportunidad pidan esa! Acceso a playa privada para ver el atardecer! El pueblo está a nada de la hacienda y no causa conflicto el que no tenga servicio de alimentos o bebidas! De mis mejores estadías y el mejor hotel que hay en san Pancho!
8
diego
1 Aug 2025
·
Stayed 4 nights
Está súper padre todo solo falta restaurante y agua caliente en la regadera.
Está súper padre todo solo falta restaurante y agua caliente en la regadera.
10
Thais
14 Dec 2024
·
Stayed 2 nights
Nos encantó. Solo le hace falta servicio de restaurante
Nos encantó. Solo le hace falta servicio de restaurante
8
Javier
28 Dec 2023
·
Stayed 4 nights
Es un lugar tranquilo aunque no cuenta con restaurante pero esta accesible el pueblo donde se puede conseguir lo que sea. La alberca y playa están a 10min caminando por lo que no es recomendable para gente mayor
Es un lugar tranquilo aunque no cuenta con restaurante pero esta accesible el pueblo donde se puede conseguir lo que sea. La alberca y playa están a 10min caminando por lo que no es recomendable para gente mayor
4
NOELIA
4 Jun 2024
·
Stayed 2 nights
El hotel no tiene servicio de restaurante, no tiene cocina. Por lo que había que salir del lugar para poder consumir alimentos. El internet no funcionaba y la tele no tenía cable, el aire acondicionado no funcionaba, no salía agua caliente de la regadera y los enchufe también fallaban. El precio por el que pagas no lo vale. No volvería
El hotel no tiene servicio de restaurante, no tiene cocina. Por lo que había que salir del lugar para poder consumir alimentos. El internet no funcionaba y la tele no tenía cable, el aire acondicionado no funcionaba, no salía agua caliente de la regadera y los enchufe también fallaban. El precio por el que pagas no lo vale. No volvería
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AI-generated summary based on recent guest reviews
8
Matthew
2 Jun 2026
·
Stayed 4 nights
Peaceful getaway, convenient beach access and good location. The staff was super friendly and helpful!
Peaceful getaway, convenient beach access and good location. The staff was super friendly and helpful!
10
Lourdes
31 May 2026
·
Stayed 2 nights
Love the pool, great views from the pool to the beach, easy access to the beach. The staff was amazing. My room had its own mini pool.
Love the pool, great views from the pool to the beach, easy access to the beach. The staff was amazing. My room had its own mini pool.
10
DOUGLAS
10 Apr 2026
·
Stayed 1 night
This place is great have stayed a few times , staff and accommodations are excellent , rooms in hotel part with private pool off your deck is 👍👍
This place is great have stayed a few times , staff and accommodations are excellent , rooms in hotel part with private pool off your deck is 👍👍
6
MIGUEL
3 Apr 2026
·
Stayed 2 nights
The rooms were not very clean—the bed sheets were dirty and had an unpleasant smell. I reported this to the staff, but they did not offer to change them. While the staff was friendly, the overall cleanliness was disappointing. Additionally, one of the bathroom doors in the room was falling off, which was concerning. To make matters worse, when we left to go eat, staff entered our room without our authorization. This made us feel very uncomfortable. The rooms require a PIN for entry, but it seemed that staff members had access to it, raising serious privacy and security concerns. Overall, this experience did not meet our expectations.
The rooms were not very clean—the bed sheets were dirty and had an unpleasant smell. I reported this to the staff, but they did not offer to change them. While the staff was friendly, the overall cleanliness was disappointing. Additionally, one of the bathroom doors in the room was falling off, which was concerning. To make matters worse, when we left to go eat, staff entered our room without our authorization. This made us feel very uncomfortable. The rooms require a PIN for entry, but it seemed that staff members had access to it, raising serious privacy and security concerns. Overall, this experience did not meet our expectations.
10
Barbara
26 Mar 2026
·
Stayed 1 night
Nice place
Nice place
FAQs about Hotel Hacienda San Pancho
Is parking available at the hotel?
Yes, free parking is available on-site.
Is breakfast offered at the hotel?
Breakfast is not included in the stay.
Does the hotel allow pets?
No pets are allowed at the hotel.
What are the check-in and check-out times?
Check-in is from 14:00 PM to 20:30 PM, and check-out is before 11:30 AM.
What accessibility features are available for guests with disabilities?
The hotel has step-free entrances and wheelchair-accessible facilities in public areas.
Where is the hotel located in relation to key landmarks?
The hotel is located on a private beach in San Francisco, Nayarit, close to Sayulita Beach and Punta de Mita Beach.
Does the hotel have a swimming pool?
Yes, there is an outdoor swimming pool available, which is seasonal.
What are the policies for children staying at the hotel?
Children aged 0 to 10 years old are allowed to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-06: 219.919070767334USD
- 2026-10-07: 200.2027089353943USD
- 2026-10-08: 200.2027089353943USD
- 2026-10-09: 200.2027089353943USD
- 2026-10-10: 200.2176153944092USD
- 2026-10-11: 200.2176153944092USD
- 2026-10-12: 219.30423482666018USD
- 2026-10-13: 200.2027089353943USD
- 2026-10-14: 200.2027089353943USD
- 2026-10-15: 228.6523945770569USD
- 2026-10-16: 200.2027089353943USD
- 2026-10-17: 246.23779869415284USD
- 2026-10-18: 200.2027089353943USD
- 2026-10-19: 200.2027089353943USD
- 2026-10-20: 220.86225860589602USD
- 2026-10-21: 220.86225860589602USD
- 2026-10-22: 228.7991028197327USD
- 2026-10-23: 246.23779869415284USD
- 2026-10-24: 246.3915076793213USD
- 2026-10-25: 236.58223804840088USD
- 2026-10-26: 220.86225860589602USD
- 2026-10-27: 230.38507834399417USD
- 2026-10-28: 219.386280113678USD
- 2026-10-29: 227.17325721322632USD
- 2026-10-30: 244.60457669555666USD
- 2026-10-31: 256.86451599847413USD
- 2026-11-01: 288.9961482417603USD
- 2026-11-02: 259.7117179702454USD
- 2026-11-03: 244.98719288525393USD
- 2026-11-04: 284.81083117993165USD
- 2026-11-05: 293.7400221046143USD
- 2026-11-06: 314.1212666485596USD
- 2026-11-07: 283.87718825613405USD
- 2026-11-08: 275.6929104826355USD
- 2026-11-09: 257.38753976260375USD
- 2026-11-10: 246.6989256496582USD
- 2026-11-11: 252.61661912875368USD
- 2026-11-12: 265.4625547282715USD
- 2026-11-13: 607.712326612915USD
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: 293.7400221046143USD
- 2026-11-17: 265.4625547282715USD
- 2026-11-18: 265.4625547282715USD
- 2026-11-19: 254.48206087832642USD
- 2026-11-20: 607.712326612915USD
- 2026-11-21: NO DATA
- 2026-11-22: 305.06292056237794USD
- 2026-11-23: 265.4625547282715USD
- 2026-11-24: 293.7400221046143USD
- 2026-11-25: 265.4625547282715USD
- 2026-11-26: 265.33343371673584USD
- 2026-11-27: 314.1212666485596USD
- 2026-11-28: 314.1212666485596USD
- 2026-11-29: 275.6929104826355USD
- 2026-11-30: 265.4625547282715USD
- 2026-12-01: 265.4625547282715USD
- 2026-12-02: 265.4625547282715USD
- 2026-12-03: 607.712326612915USD
- 2026-12-04: 607.712326612915USD
- 2026-12-05: 555.1899219859009USD
- 2026-12-06: 275.66953483270265USD
There is no front desk at this property. Guests will receive an email within 7 days before arrival with check-in instructions and an access code. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 9:00 AM to 9:00 PM.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Private beach
Garden
Golf course (nearby)
Activities
Swimming pool
Private beach
Garden
Golf course (nearby)
Beach (nearby)
Cycling
Fishing
Horse riding
Hiking
Pool outdoor
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Services
Designated smoking area
24-Hour Front Desk
Parking
Parking
Free parking
Parking Onsite
General
Non-smoking rooms
Family room
Internet
Free wi-fi