Hotel Casa Tortuga Tulum - Cenotes Park Inclusive
113 US$
/ noche
Promedio para noviembre
Precios para Hotel Casa Tortuga Tulum - Cenotes Park Inclusive
Selecciona fechas para ver precios y disponibilidad
113 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Hotel Casa Tortuga Tulum - Cenotes Park Inclusive, los precios por noche son de 73 US$ de media en el mes más barato (octubre) y de 154 US$ en el mes más caro (julio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 150 US$ |
| febrero | 134 US$ |
| marzo | 142 US$ |
| abril | 91 US$ |
| mayo | 94 US$ |
| junio | 113 US$ |
| julio | 154 US$ |
| agosto | 108 US$ |
| septiembre | 112 US$ |
| octubre | 73 US$ |
| noviembre | 113 US$ |
| diciembre | 101 US$ |
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nov · 113 US$
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Más caro: julio (aprox. 154 US$)
Más barato: octubre (aprox. 73 US$)
Acerca de esta propiedad
Sumérgete en una de las 2 piscinas al aire libre o disfruta de las demás instalaciones recreativas, como un parque acuático de acceso gratuito, entre otras.
Servicios
Sumérgete en una de las 2 piscinas al aire libre o disfruta de las demás instalaciones recreativas, como un parque acuático de acceso gratuito, entre otras.
Servicios empresariales
La recepción tiene un horario limitado. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Aprovecha para almorzar en el restaurante Restaurante Carey - Barra, que se especializa en cocina mexicana. También hay 2 cafeterías, por si te apetece una fabulosa merienda. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno a la carta todos los días de 09:00 a 12:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 25 habitaciones con aire acondicionado y Smart TV. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales. El cuarto de baño está provisto de ducha y secadores de pelo.
Ubicación
Hotel Casa Tortuga Tulum Cenotes Park Inclusive de Tulum está a solo 15 minutos en coche de Acceso al Parque Jaguar y Playa Akumal. Además, este hotel se encuentra a 14,2 km de Cenote Dos Ojos y a 15,8 km de Playa de Tulum.
Qué hay cerca
LabnaHa Ecopark Adventures(0.2 millas)
Maya Adrenalina(0.2 millas)
Cenotes Labnaha(0.3 millas)
Cenote Tortugas(0.4 millas)
Parque del Jaguar(1.5 millas)
Parque de cenotes Yax-Muul(1.5 millas)
Bahía de Soliman(2.2 millas)
Cenote Manatí(2.4 millas)
Parque Nacional Tulum(3.1 millas)
Letras Tulum(4.1 millas)
Spa de cerveza Tulum Beer Spa(4.2 millas)
Torre de Tulum(5.6 millas)
Casa del Cenote(5.9 millas)
Templo del dios del viento(5.9 millas)
Templo de los Frescos(5.9 millas)
Aeropuerto Internacional de Tulum (TQO)(32.1 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(68.5 millas)
Aparcamiento
Piscina
Habitaciones para no fumadores
Canoas
Senderismo
Piscina al aire libre
Ubicación
Carretera Federal Km 239, Ejido Jacinto Pat, Tulum, Estado de Quintana Roo, México
LabnaHa Ecopark Adventures (0.2 millas)
Maya Adrenalina (0.2 millas)
Cenotes Labnaha (0.3 millas)
Cenote Tortugas (0.4 millas)
Parque del Jaguar (1.5 millas)
Parque de cenotes Yax-Muul (1.5 millas)
Opciones de habitación
12
Estudio básico
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
269 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
11
Habitación doble superior, 1 cama de matrimonio grande, vistas a la piscina
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
14
Habitación cuádruple superior, 2 camas dobles, vistas a la piscina
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
431 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
11
Habitación clásica doble, 1 cama de matrimonio grande, vistas a la piscina
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
15
Suite superior, vistas a la piscina
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
807 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
15
Suite familiar, vistas a la piscina
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles
y 1 Sofá Cama
Capacidad: 6
1615 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
Reseñas de los huéspedes sobre Hotel Casa Tortuga Tulum - Cenotes Park Inclusive
8.6
Fabuloso
Basado en 942 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Hotel Casa Tortuga Tulum - Cenotes Park Inclusive, los huéspedes suelen elogiar el acceso incluido a los cenotes y el tranquilo entorno selvático cerca de Tulum, al tiempo que señalan la ubicación remota y la escasez de opciones para cenar tarde, lo que hace importante el transporte y la planificación anticipada de las comidas.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Hotel Casa Tortuga Tulum - Cenotes Park Inclusive, los huéspedes suelen elogiar el acceso incluido a los cenotes y el tranquilo entorno selvático cerca de Tulum, al tiempo que señalan la ubicación remota y la escasez de opciones para cenar tarde, lo que hace importante el transporte y la planificación anticipada de las comidas.
Las habitaciones son generalmente espaciosas y tranquilas, pero varias reseñas mencionan problemas con las cerraduras, el agua caliente, el Wi‑Fi y los mosquitos. Las opiniones sobre la limpieza son variadas, desde alojamientos impecables hasta quejas sobre sábanas manchadas y áreas polvorientas. Muchos describen al personal como amable y servicial, aunque la disponibilidad y la comunicación en la recepción pueden ser limitadas fuera de horario. En general, es adecuado para viajeros que priorizan la naturaleza y las actividades en el lugar por encima de las comodidades completas.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
El acceso incluido a los cenotes y actividades en el lugar es un punto destacado. La piscina es muy apreciada, aunque una reseña indicó que estaba demasiado sucia para usar.
Reseñas de huéspedes relacionadas
10
Cesar
26 abr 2025
·
Se alojó 1 noche
Beautiful property, great pool, and walkable to the cenotes entrance that was included in your stay. We will absolutely stay there again and very much recommend to everyone to stay there very much.
Beautiful property, great pool, and walkable to the cenotes entrance that was included in your stay. We will absolutely stay there again and very much recommend to everyone to stay there very much.
10
José Antonio
23 may 2025
·
Se alojó 1 noche
Hermoso departamento y súper limpio sin duda volvería ahí solo como recomendación pondría parrillas para poder cocinar. La alberca increíble me encantó.
Hermoso departamento y súper limpio sin duda volvería ahí solo como recomendación pondría parrillas para poder cocinar. La alberca increíble me encantó.
2
Ashley
17 oct 2025
·
Se alojó 5 noches
The room was not clean. When we got there we noticed the sheets and towels had stains. They didn’t replace our towels. The pool was very dirty. We could not swim in it for our entire stay (5 nights). There were lots of misquotes inside our room. It was hard to keep them out. We had trouble locking our door. We had to jingle the handle to turn the key and lock it. There was no safe to keep our personal belongings. We had a hard time reaching the front desk. Had to call our own taxi almost every day. The property had one cafe that sold breakfast, lunch and dinner but limited hours and it was not included in our stay. The cenote park was nice and the activities (cenote tour, ziplining and kayaking) were included in our stay. You do have to pay for the locker and the taco bar and atv’s. It’s about a 5 minute walk from the hotel to the park. No need for a taxi. The property itself seemed pretty safe. There were armed guards at the gate after 5 pm every night.
The room was not clean. When we got there we noticed the sheets and towels had stains. They didn’t replace our towels. The pool was very dirty. We could not swim in it for our entire stay (5 nights). There were lots of misquotes inside our room. It was hard to keep them out. We had trouble locking our door. We had to jingle the handle to turn the key and lock it. There was no safe to keep our personal belongings. We had a hard time reaching the front desk. Had to call our own taxi almost every day. The property had one cafe that sold breakfast, lunch and dinner but limited hours and it was not included in our stay. The cenote park was nice and the activities (cenote tour, ziplining and kayaking) were included in our stay. You do have to pay for the locker and the taco bar and atv’s. It’s about a 5 minute walk from the hotel to the park. No need for a taxi. The property itself seemed pretty safe. There were armed guards at the gate after 5 pm every night.
10
Katie
1 ene 2026
·
Se alojó 3 noches
New and spacious 2 bedroom condo. Peaceful in the jungle with a beautiful huge pool. Staff was friendly and flexible. We really enjoyed our stay! The included access to cenotes and zipline and kyacking was fantastic.
New and spacious 2 bedroom condo. Peaceful in the jungle with a beautiful huge pool. Staff was friendly and flexible. We really enjoyed our stay! The included access to cenotes and zipline and kyacking was fantastic.
10
Kevin
3 mar 2024
·
Se alojó 2 noches
The hotel room included free access to Cenotes Park and was very accessible to Xel-Ha and Tulum. Staff was very helpful. The room was large and clean. We enjoyed our stay.
The hotel room included free access to Cenotes Park and was very accessible to Xel-Ha and Tulum. Staff was very helpful. The room was large and clean. We enjoyed our stay.
10
Julieta
31 may 2025
·
Se alojó 1 noche
Beautiful, new hotel, tucked in back of Cenotes Park, which visit is included with stay. Marvelous experience. Beautiful pool, very quiet. Near Tulum and many other cenotes and Mayan sites.
Beautiful, new hotel, tucked in back of Cenotes Park, which visit is included with stay. Marvelous experience. Beautiful pool, very quiet. Near Tulum and many other cenotes and Mayan sites.
8
Oury Dal
13 mar 2024
·
Se alojó 1 noche
Entrée pour les cenotes inclu dans le prix. Très abordable. Le cenote club est très tranquille la semaine mais doit être très très bien le week-end car le set-up est incroyable pour faire la fête.
Entrée pour les cenotes inclu dans le prix. Très abordable. Le cenote club est très tranquille la semaine mais doit être très très bien le week-end car le set-up est incroyable pour faire la fête.
10
Eduardo Jorge
5 ago 2023
·
Se alojó 1 noche
Hotel muy cómodo, tranquilo y seguro dentro del centro turístico Cenote Tortuga. Excelentes habitaciones e instalaciones dentro de un ambiente natural a pocos kilómetros de Tulum. Nos dieron acceso gratuito al cenotre Tres Zapotes, que es espectacular. Muy recomendable.
Hotel muy cómodo, tranquilo y seguro dentro del centro turístico Cenote Tortuga. Excelentes habitaciones e instalaciones dentro de un ambiente natural a pocos kilómetros de Tulum. Nos dieron acceso gratuito al cenotre Tres Zapotes, que es espectacular. Muy recomendable.
10
Katya
8 jun 2024
·
Se alojó 1 noche
Hôtel absolument fantastique . Un accès privilège au cenote le matin pour les clients de l’hôtel .. une vraie pépite avec très bon rapport qualité prix . Personnel gentil et dispo .
Hôtel absolument fantastique . Un accès privilège au cenote le matin pour les clients de l’hôtel .. une vraie pépite avec très bon rapport qualité prix . Personnel gentil et dispo .
10
LeChat
25 ago 2025
·
Se alojó 3 noches
Leí diferentes opiniones,pero en lo personal el hotel fue bueno, no es muy moderno,pero para mi fue muy comodo junto con su alberca. Pero los cenotes me encantaron,ignoro porque dicen que parece un balneario, será por la cantidad de gente que va, pero tienen mucho personal que esta cuidando los cenotes y eso me gusta. Lo que pueden hacer es llegar desde que abren y disfrutar desde temprano.
Leí diferentes opiniones,pero en lo personal el hotel fue bueno, no es muy moderno,pero para mi fue muy comodo junto con su alberca. Pero los cenotes me encantaron,ignoro porque dicen que parece un balneario, será por la cantidad de gente que va, pero tienen mucho personal que esta cuidando los cenotes y eso me gusta. Lo que pueden hacer es llegar desde que abren y disfrutar desde temprano.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las opiniones son variadas: varios huéspedes encontraron las habitaciones muy limpias, mientras que otros informaron sobre sábanas manchadas, plagas y áreas polvorientas. Una reseña también mencionó una piscina sucia.
Reseñas de huéspedes relacionadas
10
José Antonio
23 may 2025
·
Se alojó 1 noche
Hermoso departamento y súper limpio sin duda volvería ahí solo como recomendación pondría parrillas para poder cocinar. La alberca increíble me encantó.
Hermoso departamento y súper limpio sin duda volvería ahí solo como recomendación pondría parrillas para poder cocinar. La alberca increíble me encantó.
2
Ashley
17 oct 2025
·
Se alojó 5 noches
The room was not clean. When we got there we noticed the sheets and towels had stains. They didn’t replace our towels. The pool was very dirty. We could not swim in it for our entire stay (5 nights). There were lots of misquotes inside our room. It was hard to keep them out. We had trouble locking our door. We had to jingle the handle to turn the key and lock it. There was no safe to keep our personal belongings. We had a hard time reaching the front desk. Had to call our own taxi almost every day. The property had one cafe that sold breakfast, lunch and dinner but limited hours and it was not included in our stay. The cenote park was nice and the activities (cenote tour, ziplining and kayaking) were included in our stay. You do have to pay for the locker and the taco bar and atv’s. It’s about a 5 minute walk from the hotel to the park. No need for a taxi. The property itself seemed pretty safe. There were armed guards at the gate after 5 pm every night.
The room was not clean. When we got there we noticed the sheets and towels had stains. They didn’t replace our towels. The pool was very dirty. We could not swim in it for our entire stay (5 nights). There were lots of misquotes inside our room. It was hard to keep them out. We had trouble locking our door. We had to jingle the handle to turn the key and lock it. There was no safe to keep our personal belongings. We had a hard time reaching the front desk. Had to call our own taxi almost every day. The property had one cafe that sold breakfast, lunch and dinner but limited hours and it was not included in our stay. The cenote park was nice and the activities (cenote tour, ziplining and kayaking) were included in our stay. You do have to pay for the locker and the taco bar and atv’s. It’s about a 5 minute walk from the hotel to the park. No need for a taxi. The property itself seemed pretty safe. There were armed guards at the gate after 5 pm every night.
8
Lizbeth Cortes
11 ago 2025
·
Se alojó 8 noches
Our stay at Hotel Casa Tortuga was wonderful. The staff was kind and it's a clean place.
Our stay at Hotel Casa Tortuga was wonderful. The staff was kind and it's a clean place.
6
Luis
31 mar 2022
·
Se alojó 1 noche
Increíbles los cenotes y las áreas naturales. Muy bonito. La habitación es cómoda con varias carencias. No funcionó el internet en la habitación y es muy mala la recepción. No se podía ver la TV. El personal no es muy amable y el lugar tiene demasiado polvo. Si deseas cenar tienes que viajar a Tulum. No hay servicio de restaurante después de las 6pm.
Increíbles los cenotes y las áreas naturales. Muy bonito. La habitación es cómoda con varias carencias. No funcionó el internet en la habitación y es muy mala la recepción. No se podía ver la TV. El personal no es muy amable y el lugar tiene demasiado polvo. Si deseas cenar tienes que viajar a Tulum. No hay servicio de restaurante después de las 6pm.
6
Diana
1 nov 2023
·
Se alojó 4 noches
Rentamos 3 habitaciones, pero solo yo tuve inconvenientes. 1ra habitacion yo pense que olia MUCHO a humedo, necesite salirme para tomar aire despues mi mamá que tiene mejor olfato me comento que era olor a gas, lo reportamos y nos cambiaron de habatacion ya que no me iba a quedar agusto, en el 2do cuarto que tuve el calenton de paso prendia y apagaba como si alguien abriera el agua caliente, se reporto y nos dijeron que era normal, claro que nos afecto en la regadera, si salia caliente pero no se calibraba, nos quemaba o salia muy fria. Aparte tenias hormiguitas, llevamos unas donas, que pusimos en el sillos y ni 5 min ya estan llenas de hormigas que tambien andaban en la cama. Repito todo esto solo me paso a mi a los de las otras dos habitaciones, todo bien.
Rentamos 3 habitaciones, pero solo yo tuve inconvenientes. 1ra habitacion yo pense que olia MUCHO a humedo, necesite salirme para tomar aire despues mi mamá que tiene mejor olfato me comento que era olor a gas, lo reportamos y nos cambiaron de habatacion ya que no me iba a quedar agusto, en el 2do cuarto que tuve el calenton de paso prendia y apagaba como si alguien abriera el agua caliente, se reporto y nos dijeron que era normal, claro que nos afecto en la regadera, si salia caliente pero no se calibraba, nos quemaba o salia muy fria. Aparte tenias hormiguitas, llevamos unas donas, que pusimos en el sillos y ni 5 min ya estan llenas de hormigas que tambien andaban en la cama. Repito todo esto solo me paso a mi a los de las otras dos habitaciones, todo bien.
10
Phillip
7 jun 2025
·
Se alojó 2 noches
The room we had was great! It was super big and very clean. The beds were very comfortable. The location is very close to Xel-Ha and just a short drive to Tulum.
The room we had was great! It was super big and very clean. The beds were very comfortable. The location is very close to Xel-Ha and just a short drive to Tulum.
10
MARICRUZ
23 may 2025
·
Se alojó 5 noches
Excepcional, maravilloso lugar, súper atentos todos. Limpieza, servicio, atención excelente!
Excepcional, maravilloso lugar, súper atentos todos. Limpieza, servicio, atención excelente!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Muchos describen las habitaciones como espaciosas, tranquilas y cómodas. Sin embargo, varias reseñas mencionan problemas de mantenimiento y falta de comodidades, incluyendo cerraduras defectuosas, agua caliente intermitente, Wi‑Fi débil o que no funciona, calor inicial antes de que el aire acondicionado enfriara y mosquitos dentro.
Reseñas de huéspedes relacionadas
10
Ericka
13 jul 2023
·
Se alojó 3 noches
Beautiful place and the rooms are amazing!
Beautiful place and the rooms are amazing!
2
Ashley
17 oct 2025
·
Se alojó 5 noches
The room was not clean. When we got there we noticed the sheets and towels had stains. They didn’t replace our towels. The pool was very dirty. We could not swim in it for our entire stay (5 nights). There were lots of misquotes inside our room. It was hard to keep them out. We had trouble locking our door. We had to jingle the handle to turn the key and lock it. There was no safe to keep our personal belongings. We had a hard time reaching the front desk. Had to call our own taxi almost every day. The property had one cafe that sold breakfast, lunch and dinner but limited hours and it was not included in our stay. The cenote park was nice and the activities (cenote tour, ziplining and kayaking) were included in our stay. You do have to pay for the locker and the taco bar and atv’s. It’s about a 5 minute walk from the hotel to the park. No need for a taxi. The property itself seemed pretty safe. There were armed guards at the gate after 5 pm every night.
The room was not clean. When we got there we noticed the sheets and towels had stains. They didn’t replace our towels. The pool was very dirty. We could not swim in it for our entire stay (5 nights). There were lots of misquotes inside our room. It was hard to keep them out. We had trouble locking our door. We had to jingle the handle to turn the key and lock it. There was no safe to keep our personal belongings. We had a hard time reaching the front desk. Had to call our own taxi almost every day. The property had one cafe that sold breakfast, lunch and dinner but limited hours and it was not included in our stay. The cenote park was nice and the activities (cenote tour, ziplining and kayaking) were included in our stay. You do have to pay for the locker and the taco bar and atv’s. It’s about a 5 minute walk from the hotel to the park. No need for a taxi. The property itself seemed pretty safe. There were armed guards at the gate after 5 pm every night.
10
Katie
1 ene 2026
·
Se alojó 3 noches
New and spacious 2 bedroom condo. Peaceful in the jungle with a beautiful huge pool. Staff was friendly and flexible. We really enjoyed our stay! The included access to cenotes and zipline and kyacking was fantastic.
New and spacious 2 bedroom condo. Peaceful in the jungle with a beautiful huge pool. Staff was friendly and flexible. We really enjoyed our stay! The included access to cenotes and zipline and kyacking was fantastic.
6
Luis
31 mar 2022
·
Se alojó 1 noche
Increíbles los cenotes y las áreas naturales. Muy bonito. La habitación es cómoda con varias carencias. No funcionó el internet en la habitación y es muy mala la recepción. No se podía ver la TV. El personal no es muy amable y el lugar tiene demasiado polvo. Si deseas cenar tienes que viajar a Tulum. No hay servicio de restaurante después de las 6pm.
Increíbles los cenotes y las áreas naturales. Muy bonito. La habitación es cómoda con varias carencias. No funcionó el internet en la habitación y es muy mala la recepción. No se podía ver la TV. El personal no es muy amable y el lugar tiene demasiado polvo. Si deseas cenar tienes que viajar a Tulum. No hay servicio de restaurante después de las 6pm.
10
Silvia
22 mar 2022
·
Se alojó 1 noche
I was not able to explore all the amenities due to my limited stay but I appreciate the options given. The room was excellent.
I was not able to explore all the amenities due to my limited stay but I appreciate the options given. The room was excellent.
6
Diana
1 nov 2023
·
Se alojó 4 noches
Rentamos 3 habitaciones, pero solo yo tuve inconvenientes. 1ra habitacion yo pense que olia MUCHO a humedo, necesite salirme para tomar aire despues mi mamá que tiene mejor olfato me comento que era olor a gas, lo reportamos y nos cambiaron de habatacion ya que no me iba a quedar agusto, en el 2do cuarto que tuve el calenton de paso prendia y apagaba como si alguien abriera el agua caliente, se reporto y nos dijeron que era normal, claro que nos afecto en la regadera, si salia caliente pero no se calibraba, nos quemaba o salia muy fria. Aparte tenias hormiguitas, llevamos unas donas, que pusimos en el sillos y ni 5 min ya estan llenas de hormigas que tambien andaban en la cama. Repito todo esto solo me paso a mi a los de las otras dos habitaciones, todo bien.
Rentamos 3 habitaciones, pero solo yo tuve inconvenientes. 1ra habitacion yo pense que olia MUCHO a humedo, necesite salirme para tomar aire despues mi mamá que tiene mejor olfato me comento que era olor a gas, lo reportamos y nos cambiaron de habatacion ya que no me iba a quedar agusto, en el 2do cuarto que tuve el calenton de paso prendia y apagaba como si alguien abriera el agua caliente, se reporto y nos dijeron que era normal, claro que nos afecto en la regadera, si salia caliente pero no se calibraba, nos quemaba o salia muy fria. Aparte tenias hormiguitas, llevamos unas donas, que pusimos en el sillos y ni 5 min ya estan llenas de hormigas que tambien andaban en la cama. Repito todo esto solo me paso a mi a los de las otras dos habitaciones, todo bien.
2
Kendra
15 jul 2025
·
Se alojó 1 noche
We really wanted to love Hotel Casa Tortuga—but our experience was disappointing. Our taxi driver had trouble finding it and had to stop to ask for directions. When we arrived, reception was closed. We had to call a number posted outside and wait while getting eaten alive by mosquitoes. When someone finally arrived, he didn’t speak English, though he did call someone who could help over the phone, which we appreciated. He took us to our room, which was unbearably hot. We turned on the AC and went to grab dinner. We were told the restaurant around the corner served until 7, but when we arrived at 6:35, they said the kitchen was already closed. We returned to a still hot room—hungry, sweating, and covered in mosquito bites. At that point, we decided to find another place to stay. Thankfully, the English speaker was responsive via WhatsApp and helped us get a taxi. We didn’t even mind losing the money on the hotel and taxi—we were just relieved to leave. With better communication and guest care, this place could be a great stay. But for now, it’s not a place I’d recommend.
We really wanted to love Hotel Casa Tortuga—but our experience was disappointing. Our taxi driver had trouble finding it and had to stop to ask for directions. When we arrived, reception was closed. We had to call a number posted outside and wait while getting eaten alive by mosquitoes. When someone finally arrived, he didn’t speak English, though he did call someone who could help over the phone, which we appreciated. He took us to our room, which was unbearably hot. We turned on the AC and went to grab dinner. We were told the restaurant around the corner served until 7, but when we arrived at 6:35, they said the kitchen was already closed. We returned to a still hot room—hungry, sweating, and covered in mosquito bites. At that point, we decided to find another place to stay. Thankfully, the English speaker was responsive via WhatsApp and helped us get a taxi. We didn’t even mind losing the money on the hotel and taxi—we were just relieved to leave. With better communication and guest care, this place could be a great stay. But for now, it’s not a place I’d recommend.
2
Sunil
18 ago 2025
·
Se alojó 2 noches
Please don’t book this hotel I have the hotel but when I go to the room back door doesn’t lock I mention to the office the says 15 minutes he fixed after 10 minutes later he says I can’t fixed I ask him refund he don’t want to do that and he told me upgrade better room extra money he charged me $75 and I go the another room . The bedroom window is not lock night time nobody on the office you can’t contact them and very scary I left the hotel and call taxi and and I left the room I wasted my money time he should refund horrible place Expedia and other booking services please remove from website to this hotel
Please don’t book this hotel I have the hotel but when I go to the room back door doesn’t lock I mention to the office the says 15 minutes he fixed after 10 minutes later he says I can’t fixed I ask him refund he don’t want to do that and he told me upgrade better room extra money he charged me $75 and I go the another room . The bedroom window is not lock night time nobody on the office you can’t contact them and very scary I left the hotel and call taxi and and I left the room I wasted my money time he should refund horrible place Expedia and other booking services please remove from website to this hotel
10
Phillip
7 jun 2025
·
Se alojó 2 noches
The room we had was great! It was super big and very clean. The beds were very comfortable. The location is very close to Xel-Ha and just a short drive to Tulum.
The room we had was great! It was super big and very clean. The beds were very comfortable. The location is very close to Xel-Ha and just a short drive to Tulum.
10
LeChat
25 ago 2025
·
Se alojó 3 noches
Leí diferentes opiniones,pero en lo personal el hotel fue bueno, no es muy moderno,pero para mi fue muy comodo junto con su alberca. Pero los cenotes me encantaron,ignoro porque dicen que parece un balneario, será por la cantidad de gente que va, pero tienen mucho personal que esta cuidando los cenotes y eso me gusta. Lo que pueden hacer es llegar desde que abren y disfrutar desde temprano.
Leí diferentes opiniones,pero en lo personal el hotel fue bueno, no es muy moderno,pero para mi fue muy comodo junto con su alberca. Pero los cenotes me encantaron,ignoro porque dicen que parece un balneario, será por la cantidad de gente que va, pero tienen mucho personal que esta cuidando los cenotes y eso me gusta. Lo que pueden hacer es llegar desde que abren y disfrutar desde temprano.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es descrito frecuentemente como amable y servicial. Dicho esto, los huéspedes informan sobre disponibilidad limitada de la recepción fuera de horario, desafíos de comunicación o de idioma, y dificultad para contactar al personal cuando surgen problemas.
Reseñas de huéspedes relacionadas
10
Gicel
19 jul 2025
·
Se alojó 3 noches
This place was 10/10 for us! My family and I were excited about this vacation and to be honest, this place exceeded our expectations. It was affordable, and all of the staff were very nice people! I'd definitely recommend going. We will definitely be back!
This place was 10/10 for us! My family and I were excited about this vacation and to be honest, this place exceeded our expectations. It was affordable, and all of the staff were very nice people! I'd definitely recommend going. We will definitely be back!
2
Ashley
17 oct 2025
·
Se alojó 5 noches
The room was not clean. When we got there we noticed the sheets and towels had stains. They didn’t replace our towels. The pool was very dirty. We could not swim in it for our entire stay (5 nights). There were lots of misquotes inside our room. It was hard to keep them out. We had trouble locking our door. We had to jingle the handle to turn the key and lock it. There was no safe to keep our personal belongings. We had a hard time reaching the front desk. Had to call our own taxi almost every day. The property had one cafe that sold breakfast, lunch and dinner but limited hours and it was not included in our stay. The cenote park was nice and the activities (cenote tour, ziplining and kayaking) were included in our stay. You do have to pay for the locker and the taco bar and atv’s. It’s about a 5 minute walk from the hotel to the park. No need for a taxi. The property itself seemed pretty safe. There were armed guards at the gate after 5 pm every night.
The room was not clean. When we got there we noticed the sheets and towels had stains. They didn’t replace our towels. The pool was very dirty. We could not swim in it for our entire stay (5 nights). There were lots of misquotes inside our room. It was hard to keep them out. We had trouble locking our door. We had to jingle the handle to turn the key and lock it. There was no safe to keep our personal belongings. We had a hard time reaching the front desk. Had to call our own taxi almost every day. The property had one cafe that sold breakfast, lunch and dinner but limited hours and it was not included in our stay. The cenote park was nice and the activities (cenote tour, ziplining and kayaking) were included in our stay. You do have to pay for the locker and the taco bar and atv’s. It’s about a 5 minute walk from the hotel to the park. No need for a taxi. The property itself seemed pretty safe. There were armed guards at the gate after 5 pm every night.
10
Katie
1 ene 2026
·
Se alojó 3 noches
New and spacious 2 bedroom condo. Peaceful in the jungle with a beautiful huge pool. Staff was friendly and flexible. We really enjoyed our stay! The included access to cenotes and zipline and kyacking was fantastic.
New and spacious 2 bedroom condo. Peaceful in the jungle with a beautiful huge pool. Staff was friendly and flexible. We really enjoyed our stay! The included access to cenotes and zipline and kyacking was fantastic.
8
Lizbeth Cortes
11 ago 2025
·
Se alojó 8 noches
Our stay at Hotel Casa Tortuga was wonderful. The staff was kind and it's a clean place.
Our stay at Hotel Casa Tortuga was wonderful. The staff was kind and it's a clean place.
2
Kendra
15 jul 2025
·
Se alojó 1 noche
We really wanted to love Hotel Casa Tortuga—but our experience was disappointing. Our taxi driver had trouble finding it and had to stop to ask for directions. When we arrived, reception was closed. We had to call a number posted outside and wait while getting eaten alive by mosquitoes. When someone finally arrived, he didn’t speak English, though he did call someone who could help over the phone, which we appreciated. He took us to our room, which was unbearably hot. We turned on the AC and went to grab dinner. We were told the restaurant around the corner served until 7, but when we arrived at 6:35, they said the kitchen was already closed. We returned to a still hot room—hungry, sweating, and covered in mosquito bites. At that point, we decided to find another place to stay. Thankfully, the English speaker was responsive via WhatsApp and helped us get a taxi. We didn’t even mind losing the money on the hotel and taxi—we were just relieved to leave. With better communication and guest care, this place could be a great stay. But for now, it’s not a place I’d recommend.
We really wanted to love Hotel Casa Tortuga—but our experience was disappointing. Our taxi driver had trouble finding it and had to stop to ask for directions. When we arrived, reception was closed. We had to call a number posted outside and wait while getting eaten alive by mosquitoes. When someone finally arrived, he didn’t speak English, though he did call someone who could help over the phone, which we appreciated. He took us to our room, which was unbearably hot. We turned on the AC and went to grab dinner. We were told the restaurant around the corner served until 7, but when we arrived at 6:35, they said the kitchen was already closed. We returned to a still hot room—hungry, sweating, and covered in mosquito bites. At that point, we decided to find another place to stay. Thankfully, the English speaker was responsive via WhatsApp and helped us get a taxi. We didn’t even mind losing the money on the hotel and taxi—we were just relieved to leave. With better communication and guest care, this place could be a great stay. But for now, it’s not a place I’d recommend.
10
Kevin
3 mar 2024
·
Se alojó 2 noches
The hotel room included free access to Cenotes Park and was very accessible to Xel-Ha and Tulum. Staff was very helpful. The room was large and clean. We enjoyed our stay.
The hotel room included free access to Cenotes Park and was very accessible to Xel-Ha and Tulum. Staff was very helpful. The room was large and clean. We enjoyed our stay.
2
Sunil
18 ago 2025
·
Se alojó 2 noches
Please don’t book this hotel I have the hotel but when I go to the room back door doesn’t lock I mention to the office the says 15 minutes he fixed after 10 minutes later he says I can’t fixed I ask him refund he don’t want to do that and he told me upgrade better room extra money he charged me $75 and I go the another room . The bedroom window is not lock night time nobody on the office you can’t contact them and very scary I left the hotel and call taxi and and I left the room I wasted my money time he should refund horrible place Expedia and other booking services please remove from website to this hotel
Please don’t book this hotel I have the hotel but when I go to the room back door doesn’t lock I mention to the office the says 15 minutes he fixed after 10 minutes later he says I can’t fixed I ask him refund he don’t want to do that and he told me upgrade better room extra money he charged me $75 and I go the another room . The bedroom window is not lock night time nobody on the office you can’t contact them and very scary I left the hotel and call taxi and and I left the room I wasted my money time he should refund horrible place Expedia and other booking services please remove from website to this hotel
10
ROBERTO VALENCIA
16 jul 2025
·
Se alojó 3 noches
EL SERVICIO Y LA SEGURIDAD DEL LUGAR, AMABLES Y ATENTOS.
EL SERVICIO Y LA SEGURIDAD DEL LUGAR, AMABLES Y ATENTOS.
10
MARICRUZ
23 may 2025
·
Se alojó 5 noches
Excepcional, maravilloso lugar, súper atentos todos. Limpieza, servicio, atención excelente!
Excepcional, maravilloso lugar, súper atentos todos. Limpieza, servicio, atención excelente!
10
Katya
8 jun 2024
·
Se alojó 1 noche
Hôtel absolument fantastique . Un accès privilège au cenote le matin pour les clients de l’hôtel .. une vraie pépite avec très bon rapport qualité prix . Personnel gentil et dispo .
Hôtel absolument fantastique . Un accès privilège au cenote le matin pour les clients de l’hôtel .. une vraie pépite avec très bon rapport qualité prix . Personnel gentil et dispo .
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicado en una tranquila zona selvática a poca distancia en coche de Tulum y cerca de Xel‑Ha, con fácil acceso a los cenotes en el lugar. El entorno se siente remoto, con pocos lugares para comer cerca y comentarios de que los taxis tienen problemas para encontrar la propiedad.
Reseñas de huéspedes relacionadas
10
Cesar
26 abr 2025
·
Se alojó 1 noche
Beautiful property, great pool, and walkable to the cenotes entrance that was included in your stay. We will absolutely stay there again and very much recommend to everyone to stay there very much.
Beautiful property, great pool, and walkable to the cenotes entrance that was included in your stay. We will absolutely stay there again and very much recommend to everyone to stay there very much.
2
Johan
3 ene 2026
·
Se alojó 2 noches
The hotel does NOT have 2 restaurants and a bar/lounge. After 17.00 when the Cenote park closes there is no food or drinks available anywhere near, and the cafe next to the hotel opens at 10.00 so breakfast was not an option. The park was a 3 hour event so would recommend others to go by car/taxi/collectivo and stay at a hotel somewhere else.
The hotel does NOT have 2 restaurants and a bar/lounge. After 17.00 when the Cenote park closes there is no food or drinks available anywhere near, and the cafe next to the hotel opens at 10.00 so breakfast was not an option. The park was a 3 hour event so would recommend others to go by car/taxi/collectivo and stay at a hotel somewhere else.
10
dolores
15 ago 2025
·
Se alojó 2 noches
Un lugar fantástico,,volvería a hospedarme ahí está a unos kilómetro de Tulum,personal amable muy buen servicio
Un lugar fantástico,,volvería a hospedarme ahí está a unos kilómetro de Tulum,personal amable muy buen servicio
6
Monica
5 jul 2024
·
Se alojó 2 noches
Restaurant closed at 5pm, nothing else in area. The Baalman Restaurant requires reservation. Went to sleep hungry , when we were back from their atv tour the stores were closed. We didnt have a rental or transportation.
Restaurant closed at 5pm, nothing else in area. The Baalman Restaurant requires reservation. Went to sleep hungry , when we were back from their atv tour the stores were closed. We didnt have a rental or transportation.
6
Luis
31 mar 2022
·
Se alojó 1 noche
Increíbles los cenotes y las áreas naturales. Muy bonito. La habitación es cómoda con varias carencias. No funcionó el internet en la habitación y es muy mala la recepción. No se podía ver la TV. El personal no es muy amable y el lugar tiene demasiado polvo. Si deseas cenar tienes que viajar a Tulum. No hay servicio de restaurante después de las 6pm.
Increíbles los cenotes y las áreas naturales. Muy bonito. La habitación es cómoda con varias carencias. No funcionó el internet en la habitación y es muy mala la recepción. No se podía ver la TV. El personal no es muy amable y el lugar tiene demasiado polvo. Si deseas cenar tienes que viajar a Tulum. No hay servicio de restaurante después de las 6pm.
2
Kendra
15 jul 2025
·
Se alojó 1 noche
We really wanted to love Hotel Casa Tortuga—but our experience was disappointing. Our taxi driver had trouble finding it and had to stop to ask for directions. When we arrived, reception was closed. We had to call a number posted outside and wait while getting eaten alive by mosquitoes. When someone finally arrived, he didn’t speak English, though he did call someone who could help over the phone, which we appreciated. He took us to our room, which was unbearably hot. We turned on the AC and went to grab dinner. We were told the restaurant around the corner served until 7, but when we arrived at 6:35, they said the kitchen was already closed. We returned to a still hot room—hungry, sweating, and covered in mosquito bites. At that point, we decided to find another place to stay. Thankfully, the English speaker was responsive via WhatsApp and helped us get a taxi. We didn’t even mind losing the money on the hotel and taxi—we were just relieved to leave. With better communication and guest care, this place could be a great stay. But for now, it’s not a place I’d recommend.
We really wanted to love Hotel Casa Tortuga—but our experience was disappointing. Our taxi driver had trouble finding it and had to stop to ask for directions. When we arrived, reception was closed. We had to call a number posted outside and wait while getting eaten alive by mosquitoes. When someone finally arrived, he didn’t speak English, though he did call someone who could help over the phone, which we appreciated. He took us to our room, which was unbearably hot. We turned on the AC and went to grab dinner. We were told the restaurant around the corner served until 7, but when we arrived at 6:35, they said the kitchen was already closed. We returned to a still hot room—hungry, sweating, and covered in mosquito bites. At that point, we decided to find another place to stay. Thankfully, the English speaker was responsive via WhatsApp and helped us get a taxi. We didn’t even mind losing the money on the hotel and taxi—we were just relieved to leave. With better communication and guest care, this place could be a great stay. But for now, it’s not a place I’d recommend.
10
Kevin
3 mar 2024
·
Se alojó 2 noches
The hotel room included free access to Cenotes Park and was very accessible to Xel-Ha and Tulum. Staff was very helpful. The room was large and clean. We enjoyed our stay.
The hotel room included free access to Cenotes Park and was very accessible to Xel-Ha and Tulum. Staff was very helpful. The room was large and clean. We enjoyed our stay.
10
Julieta
31 may 2025
·
Se alojó 1 noche
Beautiful, new hotel, tucked in back of Cenotes Park, which visit is included with stay. Marvelous experience. Beautiful pool, very quiet. Near Tulum and many other cenotes and Mayan sites.
Beautiful, new hotel, tucked in back of Cenotes Park, which visit is included with stay. Marvelous experience. Beautiful pool, very quiet. Near Tulum and many other cenotes and Mayan sites.
10
Eduardo Jorge
5 ago 2023
·
Se alojó 1 noche
Hotel muy cómodo, tranquilo y seguro dentro del centro turístico Cenote Tortuga. Excelentes habitaciones e instalaciones dentro de un ambiente natural a pocos kilómetros de Tulum. Nos dieron acceso gratuito al cenotre Tres Zapotes, que es espectacular. Muy recomendable.
Hotel muy cómodo, tranquilo y seguro dentro del centro turístico Cenote Tortuga. Excelentes habitaciones e instalaciones dentro de un ambiente natural a pocos kilómetros de Tulum. Nos dieron acceso gratuito al cenotre Tres Zapotes, que es espectacular. Muy recomendable.
10
Phillip
7 jun 2025
·
Se alojó 2 noches
The room we had was great! It was super big and very clean. The beds were very comfortable. The location is very close to Xel-Ha and just a short drive to Tulum.
The room we had was great! It was super big and very clean. The beds were very comfortable. The location is very close to Xel-Ha and just a short drive to Tulum.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opciones para comer son muy limitadas: las opciones en el lugar cierran temprano, las opciones cercanas son escasas, el desayuno puede comenzar tarde y se pueden requerir reservas. Varios huéspedes terminaron con hambre o necesitando viajar a Tulum para comer.
Reseñas de huéspedes relacionadas
2
Johan
3 ene 2026
·
Se alojó 2 noches
The hotel does NOT have 2 restaurants and a bar/lounge. After 17.00 when the Cenote park closes there is no food or drinks available anywhere near, and the cafe next to the hotel opens at 10.00 so breakfast was not an option. The park was a 3 hour event so would recommend others to go by car/taxi/collectivo and stay at a hotel somewhere else.
The hotel does NOT have 2 restaurants and a bar/lounge. After 17.00 when the Cenote park closes there is no food or drinks available anywhere near, and the cafe next to the hotel opens at 10.00 so breakfast was not an option. The park was a 3 hour event so would recommend others to go by car/taxi/collectivo and stay at a hotel somewhere else.
6
Monica
5 jul 2024
·
Se alojó 2 noches
Restaurant closed at 5pm, nothing else in area. The Baalman Restaurant requires reservation. Went to sleep hungry , when we were back from their atv tour the stores were closed. We didnt have a rental or transportation.
Restaurant closed at 5pm, nothing else in area. The Baalman Restaurant requires reservation. Went to sleep hungry , when we were back from their atv tour the stores were closed. We didnt have a rental or transportation.
10
Fabiola
11 jul 2023
·
Se alojó 1 noche
Hace falta algún centro de consumo de 24hrs, claro dependiendo la ocupación que tengan
Hace falta algún centro de consumo de 24hrs, claro dependiendo la ocupación que tengan
2
Ashley
17 oct 2025
·
Se alojó 5 noches
The room was not clean. When we got there we noticed the sheets and towels had stains. They didn’t replace our towels. The pool was very dirty. We could not swim in it for our entire stay (5 nights). There were lots of misquotes inside our room. It was hard to keep them out. We had trouble locking our door. We had to jingle the handle to turn the key and lock it. There was no safe to keep our personal belongings. We had a hard time reaching the front desk. Had to call our own taxi almost every day. The property had one cafe that sold breakfast, lunch and dinner but limited hours and it was not included in our stay. The cenote park was nice and the activities (cenote tour, ziplining and kayaking) were included in our stay. You do have to pay for the locker and the taco bar and atv’s. It’s about a 5 minute walk from the hotel to the park. No need for a taxi. The property itself seemed pretty safe. There were armed guards at the gate after 5 pm every night.
The room was not clean. When we got there we noticed the sheets and towels had stains. They didn’t replace our towels. The pool was very dirty. We could not swim in it for our entire stay (5 nights). There were lots of misquotes inside our room. It was hard to keep them out. We had trouble locking our door. We had to jingle the handle to turn the key and lock it. There was no safe to keep our personal belongings. We had a hard time reaching the front desk. Had to call our own taxi almost every day. The property had one cafe that sold breakfast, lunch and dinner but limited hours and it was not included in our stay. The cenote park was nice and the activities (cenote tour, ziplining and kayaking) were included in our stay. You do have to pay for the locker and the taco bar and atv’s. It’s about a 5 minute walk from the hotel to the park. No need for a taxi. The property itself seemed pretty safe. There were armed guards at the gate after 5 pm every night.
6
Luis
31 mar 2022
·
Se alojó 1 noche
Increíbles los cenotes y las áreas naturales. Muy bonito. La habitación es cómoda con varias carencias. No funcionó el internet en la habitación y es muy mala la recepción. No se podía ver la TV. El personal no es muy amable y el lugar tiene demasiado polvo. Si deseas cenar tienes que viajar a Tulum. No hay servicio de restaurante después de las 6pm.
Increíbles los cenotes y las áreas naturales. Muy bonito. La habitación es cómoda con varias carencias. No funcionó el internet en la habitación y es muy mala la recepción. No se podía ver la TV. El personal no es muy amable y el lugar tiene demasiado polvo. Si deseas cenar tienes que viajar a Tulum. No hay servicio de restaurante después de las 6pm.
2
Kendra
15 jul 2025
·
Se alojó 1 noche
We really wanted to love Hotel Casa Tortuga—but our experience was disappointing. Our taxi driver had trouble finding it and had to stop to ask for directions. When we arrived, reception was closed. We had to call a number posted outside and wait while getting eaten alive by mosquitoes. When someone finally arrived, he didn’t speak English, though he did call someone who could help over the phone, which we appreciated. He took us to our room, which was unbearably hot. We turned on the AC and went to grab dinner. We were told the restaurant around the corner served until 7, but when we arrived at 6:35, they said the kitchen was already closed. We returned to a still hot room—hungry, sweating, and covered in mosquito bites. At that point, we decided to find another place to stay. Thankfully, the English speaker was responsive via WhatsApp and helped us get a taxi. We didn’t even mind losing the money on the hotel and taxi—we were just relieved to leave. With better communication and guest care, this place could be a great stay. But for now, it’s not a place I’d recommend.
We really wanted to love Hotel Casa Tortuga—but our experience was disappointing. Our taxi driver had trouble finding it and had to stop to ask for directions. When we arrived, reception was closed. We had to call a number posted outside and wait while getting eaten alive by mosquitoes. When someone finally arrived, he didn’t speak English, though he did call someone who could help over the phone, which we appreciated. He took us to our room, which was unbearably hot. We turned on the AC and went to grab dinner. We were told the restaurant around the corner served until 7, but when we arrived at 6:35, they said the kitchen was already closed. We returned to a still hot room—hungry, sweating, and covered in mosquito bites. At that point, we decided to find another place to stay. Thankfully, the English speaker was responsive via WhatsApp and helped us get a taxi. We didn’t even mind losing the money on the hotel and taxi—we were just relieved to leave. With better communication and guest care, this place could be a great stay. But for now, it’s not a place I’d recommend.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Ruben
17 mar 2026
·
Se alojó 2 noches
Tiendas cerca esta como a 15 minutos adentro del parque ay algunos restaurantes no comimos ahi
Tiendas cerca esta como a 15 minutos adentro del parque ay algunos restaurantes no comimos ahi
8
Desidério Fertuzinhos
10 feb 2026
·
Se alojó 3 noches
La habitación muy confortante, lo único que recomendaría sería un microondas, fuera de eso, estuvo muy tranquilo. Los cenotes espectaculares, muy lindos, incluyendo a los guías que fueron muy amables. Como recomendación diría lo de los restaurantes que cierran muy temprano, deberían dedicar uno al hotel que cierre un poco más trade.
La habitación muy confortante, lo único que recomendaría sería un microondas, fuera de eso, estuvo muy tranquilo. Los cenotes espectaculares, muy lindos, incluyendo a los guías que fueron muy amables. Como recomendación diría lo de los restaurantes que cierran muy temprano, deberían dedicar uno al hotel que cierre un poco más trade.
10
Katharine
15 ene 2026
·
Se alojó 1 noche
gracias.
gracias.
10
Katharine
15 ene 2026
·
Se alojó 14 noches
gracias.
gracias.
10
valeria de la
13 dic 2025
·
Se alojó 4 noches
Todo bien solo falta un restaurante o algo para poder desayunar en el sitio
Todo bien solo falta un restaurante o algo para poder desayunar en el sitio
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:00
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-01: 106.09437818218231USD
- 2026-11-02: 104.28220198594666USD
- 2026-11-03: 108.14291663269043USD
- 2026-11-04: 108.25794135884857USD
- 2026-11-05: 129.81018084059144USD
- 2026-11-06: 108.14291663269043USD
- 2026-11-07: 109.67574706539916USD
- 2026-11-08: 108.14291663269043USD
- 2026-11-09: 621.4123110119018USD
- 2026-11-10: 621.4123110119018USD
- 2026-11-11: 621.4123110119018USD
- 2026-11-12: 122.91962919644165USD
- 2026-11-13: 125.61998583375549USD
- 2026-11-14: 108.57984293502045USD
- 2026-11-15: 125.61998583375549USD
- 2026-11-16: 125.61998583375549USD
- 2026-11-17: 113.3287380228424USD
- 2026-11-18: 116.08706465860747USD
- 2026-11-19: 116.60603172457122USD
- 2026-11-20: 109.67574706539916USD
- 2026-11-21: 116.08706465860747USD
- 2026-11-22: 125.61998583375549USD
- 2026-11-23: 129.83882795949555USD
- 2026-11-24: 129.81018084059144USD
- 2026-11-25: 127.02387429263305USD
- 2026-11-26: 125.61998583375549USD
- 2026-11-27: 139.995587409256USD
- 2026-11-28: 130.24300125547026USD
- 2026-11-29: 120.47668604051971USD
- 2026-11-30: 125.61998583375549USD
- 2026-12-01: 200.39890584269713USD
- 2026-12-02: 129.98271365286254USD
- 2026-12-03: 129.81018084059144USD
- 2026-12-04: 116.50791812235259USD
- 2026-12-05: 99.04755475085449USD
- 2026-12-06: 129.81018084059144USD
- 2026-12-07: 96.50676316461181USD
- 2026-12-08: 95.00391426422883USD
- 2026-12-09: 95.00391426422883USD
- 2026-12-10: 116.50791812235259USD
- 2026-12-11: 116.50791812235259USD
- 2026-12-12: 116.50791812235259USD
- 2026-12-13: 91.54411386529542USD
- 2026-12-14: 143.53759965046692USD
- 2026-12-15: 117.23311193948363USD
- 2026-12-16: 116.50791812235259USD
- 2026-12-17: 116.35140682507324USD
- 2026-12-18: 116.50791812235259USD
- 2026-12-19: 116.50791812235259USD
- 2026-12-20: 116.50791812235259USD
- 2026-12-21: 116.50791812235259USD
- 2026-12-22: 96.50676316461181USD
- 2026-12-23: 95.90129873634338USD
- 2026-12-24: 129.98271365286254USD
- 2026-12-25: 116.50791812235259USD
- 2026-12-26: 116.35140682507324USD
- 2026-12-27: 116.35140682507324USD
- 2026-12-28: 116.35140682507324USD
- 2026-12-29: 116.50791812235259USD
- 2026-12-30: 116.50791812235259USD
- 2026-12-31: 116.50791812235259USD
- 2027-01-01: 116.50791812235259USD
La recepción está abierta todos los días de 09:00 a 23:00. Si tienes previsto llegar después de las 23:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. El servicio de recepción está disponible en horario limitado. No se permite hacer ruido en el alojamiento de 22:00 a 09:00. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
- No se garantiza la disponibilidad de habitaciones sin ruidos.
- El alojamiento cuenta con iluminación exterior.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Piscina disponible de 09:00 a 22:00.
- Se ofrece alojamiento gratuito a un máximo de un menor de hasta 2 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento no acepta mascotas ni perros guía.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de salida sin contacto personal.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno a la carta: 350 MXN por adulto y 350 MXN por menor (precio aproximado)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Piscina
Habitaciones para no fumadores
Canoas
Senderismo
Piscina al aire libre
Actividades
Piscina
Canoas
Senderismo
Piscina al aire libre
Muebles de exterior
Pool (Seasonal Outdoor)
Water Park
Servicios
Consigna de equipajes
24-Hour Front Desk
General
Habitaciones para no fumadores
Mesas y zona de picnic
Habitación familiar
Beach Sun Loungers
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito