Name: Sleep Inn Dallas Love Field-Medical District
Address: 1165 Empire Central Place, Stemmons Corridor, Dallas, Texas, United States of America, Dallas, Dallas County, US
Price range: $85–$232 per night
Rating: 7.98

What guests think

At Sleep Inn Dallas Love Field-Medical District, guests often like the clean, comfortable rooms and convenient access to Love Field with a shuttle, while others note elevator odors or outages, dated areas, inconsistent breakfast, and a sketchy-feeling, isolated neighborhood.

Staff interactions are frequently described as welcoming and accommodating, with easy check-in and attentive help. Cleanliness feedback is mixed: many rooms are tidy and beds comfortable, but several reviews cite strong odors, mildew or mold, pests, and areas needing deeper cleaning or maintenance. Rooms are basic and generally quiet, though some guests report AC or humidity issues, weak water pressure, thin doors with hallway noise, and occasional maintenance quirks. Overall, expect a budget stay near Love Field with friendly service, variable upkeep, and trade-offs on amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Recurring elevator issues and strong odors are noted, and some areas feel run down. The Love Field shuttle helps many guests but has limited hours/destinations, and while parking is fenced, the gate is sometimes open and one theft was reported.

Related guest reviews

6

Kimberly

Jul 9, 2025

·

Stayed 1 night

This is a great hotel for a Choice hotel in the area. I've stayed at most of them in the last few years. The elevator hasn't worked here any time I've stayed though which is concerning when you are carrying luggage. This stay the room didn't cool enough for me so I was disappointed. But again, for a budget hotel, this is the best in the area I've found.

2

Vickie

Jul 1, 2025

·

Stayed 5 nights

The elevator was out of service during our stay. When we would return we would ask the front desk (his name is Sam) would just laugh and say "No". We had to use the stairwell which was un-airconditioned and extremely hot. We had to drag our luggage down the stairs. They didn't offer assistance or for us to be moved to the first floor, which would have solved the problem. Don't stay here.

6

Aaron

Oct 10, 2025

·

Stayed 2 nights

Really friendly and helpful staff. Nice, comfy big bed. The shower had horrible water pressure, like it might have been more effective to use the bathroom sink. Also the hallways around the elevator and the elevator itself smelled horrible. Instead of removing that smell the hotel is using horribly overpowering scent diffusers that were their own problem. I think the place needs a deep clean and some maintenance but seems headed in the right direction.

8

Luciana

Oct 24, 2025

·

Stayed 1 night

We stayed overnight for a basketball game. It is not close to much. I was worried about my vehicle getting broke in to but that was fine. The gate doesn’t close. But the property is very clean and very comfortable.

6

Arnold

Mar 27, 2024

·

Stayed 2 nights

The hotel was fine, but the "shuttle service" is misleading. They only offer shuttle service to the local airport, not Dallas Fort-Worth international airport. All they do is call an Uber for you anyway, so I don't know why they still offer it.

2

John

Jan 12, 2023

·

Stayed 19,365 nights

Sleep Inn was unknown to up to be in an unsafe part of Dallas. Woke up the morning of checkout to discover my vehicle was stolen from the front parking lot in full view of the security camera. Stay away from this area. The staff knows this goes on but could care less.

6

Justin

Oct 21, 2025

·

Stayed 1 night

Pretty decent budget option. My complaint was inflexible shuttle service that left me having to use uber if not sure when leaving. I.e. : no steady half hour departure options to pivot to

10

Kevin

Nov 25, 2023

·

Stayed 1 night

The facility was nice WAY BETTER THAN EXPECTED. STAFF WAS VERY NICE FRIENDLY. THE SECRITY MAN WAS ALSO VERY FRIENDLY. THE AREA AROUND THE BUILDING WAS NOT VERY NICE, HOWEVER THE SITE HAS A GREAT CIRCURITY FENCE CAMERAS AND A FULL TIME SECURITY GUARD. SO I PAID TO LEAVE MY CAR THERE FOR A WEEK INSTEAD OF PARKING AT THE AIRPORT. THE UBER RIDE TO THE AIRPORT TOOK 5 MINUTES. THE UBER DRIVER WAS GREAT. I WILL DO IT AGAIN IF NEEDED. HIGHLY RECOMEND THIS HOTEL AND PARKING SERVICE. EVERYTHING WORKED PERFECT FOR ME.

4

Amy

Jan 15, 2026

·

Stayed 1 night

Scent in elevator was so strong it made us nauseous. No protein for breakfast was offered. Place is run down and needs major upgrades.

2

Angelica

Jun 30, 2025

·

Stayed 2 nights

The area was not great. The rooms were outdated and the elevator was not working

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many rooms are clean with fresh bedding, but others report strong odors, mildew/mold, dirty carpets or furniture, and occasional pests; some spaces need deeper cleaning or repairs.

Related guest reviews

10

Daniel

Oct 5, 2025

·

Stayed 1 night

Clean room

2

Ruitao

Jul 3, 2025

·

Stayed 2 nights

This hotel is in a very creepy neighborhood with nothing (food, convenience store, etc.) nearby. The room smelled like mold and I had severe allergic reactions in the room. The staff was really indifferent towards everything, and the window is facing an inside conference hall with no outdoors view at all.

2

Caydin

Mar 17, 2023

·

Stayed 2 nights

The first room they showed me was still dirty. Stains on the sheets. Didn’t vacuum. For the breakfast none of their drinks were available except orange juice

2

Anton

Sep 26, 2023

·

Stayed 1 night

Place was very dirty and there was mold everywhere. On the lampshades and in the tub. The front desk was very apologetic and gave me extra linens so I could cover the bed.

2

Shanotta

Oct 19, 2023

·

Stayed 3 nights

I wouldn’t recommend this location. I had woken up with bites on my arm and when I turned the light on in the room I saw a bed bug crawling. I placed the bed bug in a napkin and took it to the reception as proof. The receptionist changed our rooms never apologizing. I asked if the hotel will pay for my belongings to get cleaned because I didn’t want to bring the bed bugs home. I was told no.. It was too late at night for us to get another hotel room and find anywhere to clean our belongings. Also, I didn’t want to take bed bugs with me to another hotel. So I took the offer to stay in another room. While in the other room I noticed that the bath tub was filthy and someone socks from the prior stay was in the room. I did mention to house keeping before leaving the hotel about the bed bugs and I was informed by housekeeping that no one had mentioned to him that the room was infested. Im pretty sure the room hadn’t been treated for bed bugs after my stay. When checking out I informed the morning receptionist of the condition of both rooms. No apology or stating that the issues would be addressed.

2

Graciela

May 26, 2024

·

Stayed 2 nights

The property is quiet the front staff I dealt with was nice but I woke up with bedbug bites all over me I was moved to a different room but the same thing happened in that one, as soon as I get home I’m calling for a refund

8

Tammie

Oct 18, 2024

·

Stayed 1 night

The room had a weird odor and there was mold on the bathroom ceiling. They had construction going on outside my room.

4

Scott

Jun 16, 2024

·

Stayed 2 nights

The hotel was run down and cleanliness was not up to par. There was a water leak in the ceiling of of our room, the sheets and curtain were dirty and the bathroom door was swollen from water. The hallways were being repaired and there was drywall all over the floor.

10

Lesli or Tim

Dec 27, 2025

·

Stayed 1 night

The staff is super. Rooms were clean, and they have great service to the airport

10

Bianca

Nov 23, 2025

·

Stayed 2 nights

Clean room, comfy bed. Good location. Overall great stay.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and generally comfortable, with some spacious layouts. Several guests reported AC or humidity problems, weak water pressure, thin doors with hallway noise, small TVs, and occasional maintenance wear.

Related guest reviews

8

Guthrie

Sep 8, 2025

·

Stayed 2 nights

The property was in good condition and well maintained. It is a cheap budget hotel so its not super fancy but for the price it was a great place for a fun weekend with friends in dallas. The bed was very comfortable. The only issue I had with the room was that the air conditioning didnt work great so it was a little muggy / stuffy inside the room but other than that everything else was great.

10

Cathy

Oct 27, 2024

·

Stayed 1 night

This hotel was a great choice. It was modern, well-decorated and spacious. The front desk people were extremely kind and helpful, beds were comfortable, and the price was amazing! Will stay here next time we stop in Dallas!

10

John

May 8, 2025

·

Stayed 2 nights

The room was spacious and clean and comfortable. The only problem was that there was no tv channel menu or instructions that how to work the remote. They did have a gentleman come to me and explained how I worked.

4

Victor

May 9, 2024

·

Stayed 1 night

The hotel had a clean bed which is all I needed but the room had an odor and humidity problem. My feet felt wet walking across the carpet.

6

Aaron

Oct 10, 2025

·

Stayed 2 nights

Really friendly and helpful staff. Nice, comfy big bed. The shower had horrible water pressure, like it might have been more effective to use the bathroom sink. Also the hallways around the elevator and the elevator itself smelled horrible. Instead of removing that smell the hotel is using horribly overpowering scent diffusers that were their own problem. I think the place needs a deep clean and some maintenance but seems headed in the right direction.

6

brandon

Dec 11, 2024

·

Stayed 1 night

Beds were fine. Doors seemed thin and let a lot of hallway noise in. Bathroom light switch seemed faulty and shocked me, told the front desk.

8

Melissa

Apr 25, 2024

·

Stayed 1 night

Very noisy all night. People running up and down the hall.

6

Barry

Sep 29, 2024

·

Stayed 2 nights

The front desk clerk was great, but this property is run down. The TV was probably the smallest TV I've ever seen in a hotel room. I'm not sure the carpet in the room has ever been vacuumed. The beds were not comfortable and the bathroom door was coming apart at the bottom.

10

Bianca

Nov 23, 2025

·

Stayed 2 nights

Clean room, comfy bed. Good location. Overall great stay.

8

Lori

May 17, 2023

·

Stayed 1 night

Great stay…good comfy beds and pillows. The breakfast was plentiful in the morning. Super clean hotel and the staff was nice. The hotel is a little off the beaten path, but it was quiet.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, accommodating, and efficient, with smooth check-ins and helpful assistance. A minority mentioned poor communication, unexpected charges or deposit issues, and housekeeping/privacy lapses.

Related guest reviews

2

Kevin

Mar 24, 2024

·

Stayed 1 night

Extremely disappointing stay. Was only at the property for 4 hours due to a missed layover connection but we had several issues. Booked a King room and they only had a double full room upon our arrival. Advertised hotel shuttle for an additional charge which did not exist. The night auditor attempted to book Ubers on our behalf but they all canceled and we were left having to ride in the security guards pickup truck to catch our flight. Which, the truck was extremely messy, security guard refused to wear a seatbelt so it was constantly beeping, smelled like cigarettes, and we had to listen to an inappropriate political rant the entire ride to the airport. Property is very worn and dated, common areas are dirty, and there was a visible water leak from the roof in our room. Ownership clearly does not care about the property or their guests.

10

Alma

Oct 31, 2024

·

Stayed 1 night

The staff was awesome. As we got to the hotel they lady at the front desk was awesome . Got me in to my room quick. She provided great customer service. We were in town for a couple days And the staff was outstanding. They guided us to th best places in town since we have never been to Dallas. I would like to Thank everyone for the great hospitality. We will definitely stay their again when we go back to Dallas. And definitely will recommend Sleep Inn .

8

Grace

Oct 5, 2025

·

Stayed 1 night

Staff was great. They were able to check me in 4 hours early, at no additional charge.

10

Omar

Oct 26, 2025

·

Stayed 1 night

Easy check in with staff

2

Carely

Jul 3, 2025

·

Stayed 1 night

Was charged $50 extra for the room which I didn’t expect and no that wasn’t part of the deposit because I paid that as well, then they gave me a key to room 114 when I walked in there was a couple in there already and of course they screamed which was even more embarrassing for me.

10

Cheryl

Jan 9, 2025

·

Stayed 1 night

The shuttle driver was awesome!!

6

Rob

Dec 22, 2023

·

Stayed 7 nights

Front desk afternoon manager asked for a deposit AFTER staying there a week. Told us that the morning manager made a mistake by not collecting a deposit. We were extending our stay. Luckily we waited until the next morning when the morning manager was on duty and no extra deposit was required. The deposit requirement is deeply buried in the policies section of their advertisement.

10

Michael

Dec 28, 2025

·

Stayed 1 night

Staff, AirPort transportation, room and breakfast

10

Ann

Jan 17, 2025

·

Stayed 1 night

Great stay. I was picked up by the shuttle quickly. The driver was very kind and offered me to make any stops if needed for food. The owner is onsite and greeted me, offered water. I can tell he has a hands on approach for his hotel. I admired how courteous his interactions with his staff were. Clean, quiet.

2

Lynette

Mar 15, 2024

·

Stayed 1 night

The phone in the room rang all night long. It started at 430pm. I called the front desk and informed them that people were calling for room service (make up beds and wanting directions). They just said ok. The phones rung at 1am 110am 2am. Really? When I left at 4am no one was at the desk but a bell to ring. I dont consider this service? What do you think? Room 226

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Location

Close to Love Field and the Medical District, with easy highway access and short rides to downtown. The immediate area feels industrial or unsafe to some, and walkable dining or shopping is limited.

Related guest reviews

10

sue

Apr 25, 2025

·

Stayed 1 night

Very close to the airport and parking lot. Everything was good, room clean, staff friendly. No complaints, will stay here again. Left before breakfast was served.

6

Ray

Sep 15, 2023

·

Stayed 1 night

Not very soundproof. The conversation in the room adjacent to mine was heard, and was so loud it kept me awake! The area where the hotel is located is “sketchy” at best… Very slimy and unsafe. Plus it’s not close to any restaurants or bars. I will not be staying here again, nor recommending it.

10

Patrick

Jan 26, 2025

·

Stayed 1 night

Nice place but not really good the surrounding area.

8

Luciana

Oct 24, 2025

·

Stayed 1 night

We stayed overnight for a basketball game. It is not close to much. I was worried about my vehicle getting broke in to but that was fine. The gate doesn’t close. But the property is very clean and very comfortable.

10

Judith

Aug 28, 2023

·

Stayed 2 nights

Clean. Quiet. Affordable. 10 min from downtown. Easy parking.

8

Jeffrey

Jun 24, 2023

·

Stayed 3 nights

Good value. Area is not the best.

10

Timothy

Jul 6, 2025

·

Stayed 2 nights

Perfect for a quick stop! Very well priced half way between main airport and downtown. Decent breakfast. Large well equipped rooms. Use the Lyft app to get around was only $20 from airport and $10 into downtown. Perfect stay will definitely stay again at that price range

8

Chad

Apr 16, 2023

·

Stayed 1 night

I did not like the area around the property. It looked ran down and did not look like a very good neighborhood.

10

edward

May 30, 2025

·

Stayed 1 night

I was not expecting the hotel to be a good stay, but to my surprise it won me over. I almost canceled thinking it was of a less quality hotel. It was hidden close to medical district and close to everything and eatery establishments. I would definingly book again.

10

Amy

May 19, 2025

·

Stayed 1 night

I stayed the night in order to catch an early flight the next morning. The attendant was friendly and helpful. The lobby looks great and is clean. The room was very clean. I had the biscuits (fresh!) with some jam at the morning breakfast station and the coffee was fresh. The shuttle was easy with a friendly driver. It’s less than 10 minutes, I believe, to Love Field Airport.

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Dining

Breakfast feedback is inconsistent: several guests enjoyed hot options, waffles, and fresh items, while others found it minimal, low on protein, undercooked or overcooked, or cleared promptly at closing time.

Related guest reviews

8

Delbert

Feb 23, 2025

·

Stayed 1 night

Paint was peeling from the bathroom ceiling. A bedside table light would go off by itself. Breakfast was very minimal and undercooked or overcooked.

8

Joyce

Mar 23, 2025

·

Stayed 1 night

The hotel on the inside looked and smelled clean. In the sleeping area the ac/fan was right over the bed. I think the room needed to be flipped. The beds on the opposite wall, then the tv stand etc on the opposite wall so the ac wouldn't be right over the bed. The breakfast was good overall, but no type of meat (bacon/ sausage).

10

Javier

Jul 9, 2025

·

Stayed 2 nights

Nice stay clean rooms Breakfast wasn’t great

10

Lisandra

May 22, 2025

·

Stayed 5 nights

Smells nice it was clean. The breakfast was delicious and if I come again, I will stay there again.

10

Timothy

Jul 6, 2025

·

Stayed 2 nights

Perfect for a quick stop! Very well priced half way between main airport and downtown. Decent breakfast. Large well equipped rooms. Use the Lyft app to get around was only $20 from airport and $10 into downtown. Perfect stay will definitely stay again at that price range

10

Beverly

Mar 3, 2023

·

Stayed 1 night

Service was great and very friendly staff! Breakfast was so good and had such a great verity of things!!

6

YUNGHWI

Jan 18, 2025

·

Stayed 1 night

Place ok. Breakfast minimum. Coffee tastes like water

4

Amy

Jan 15, 2026

·

Stayed 1 night

Scent in elevator was so strong it made us nauseous. No protein for breakfast was offered. Place is run down and needs major upgrades.

8

Brandi D

Jun 6, 2025

·

Stayed 1 night

Comfortable beds, but the breakfast was undesirable.

10

Cheryl

Nov 15, 2025

·

Stayed 1 night

Stay ok just disappointed in breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	$100
February	$96
March	$91
April	$89
May	$85
June	$174
July	$117
August	$92
September	$85
October	$101
November	$83
December	$88

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $96	15 $91	16 $90	17 $87	18 $87	19 $87
20 $97	21 $85	22 $88	23 $88	24 $88	25 $97	26 $97
27 $87	28 $88	29 $88	30 $88

Su	Mo	Tu	We	Th	Fr	Sa
				1 $93	2 $93	3 $93
4 $89	5 $93	6 $93	7 $93	8 $93	9 $230	10 $232
11 $96	12 $93	13 $93	14 $93	15 $93	16 $145	17 $126
18 $93	19 $87	20 $87	21 $91	22 $91	23 $93	24 $93
25 $93	26 $86	27 $86	28 $86	29 $86	30 $93	31 $93

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Standard Room, 2 Double Beds

Room, 2 Double Beds, Accessible

Standard Room, 1 King Bed (Oversize Walk in Shower)

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sleep Inn Dallas Love Field-Medical District

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Prices for upcoming dates