Holiday Inn Express & Suites - Dodge City by IHG

The pool was cold..

2,Issues,,1st of 2 of 4 nite , A/C didn’t work right , after second night, I asked and complained , I switched Room , this issue resolved……. 2nd issue, 1 Elevator seemed to be not working, oh well , That was fine until the 2nd of 2 Elevator quit working. I understand, it just happens. Still not a big Problem, but , Getting Luggage down stairs, was a Challenge.

Our room was super clean, comfortable bed, and breakfast was really good as well. Only downfall is that there is no hot tub (which we knew ahead of time) and the pool water was super cool so we choose not to use it. All in all a great stay and if we find ourselves back in Dodge City again, we would definatley stay there again.

The shower was filthy grout was dirty hair on floor or shower. I have never had a Holiday Inn with the bathroom shower so bad. None of the ice makers worked. When it is 90+ outside I wanted some ice for my drink. For the price they charged it was not good. I won’t be staying there again.

Great check-in. Quick, incredibly friendly, parking was easy. Would definitely stay again!

Hotel is nice and clean. Problem is that the elevators were not working and my wife is handicapped. Then to boot the handicapped rooms are on the 4th floor. Why I do not know. Every hotel I have ever stayed at they are on the bottom floor. Room was clean though. Hope they get the elevators working.

Lots of people but everything ran smooth and had enough parking.

The only knock on the place was the pool was extremely dirty.

When I visit family in the area, this is always my preferred place to stay. It is centrally located, so easy to visit the Boothill museum, near the train depot, and all the dining options along Wyatt Earp. This hotel has an indoor pool, laundry facilities, and a good gym. It’s next to a water park that is open during the summer. Wright Park is nearby if you just want to stretch your legs. The hotel is quiet and has good breakfast options.

Not kept up mattresses were wore out, elevators didn't work wonderful for people with bad back and knees. 3 flights of stairs. I would never stay here again.

The sheet on my bed was dirty

Clean, quiet and spacious rooms! Great place to stay.

Clean room, super friendly staff, overall great stay!

The shower was filthy grout was dirty hair on floor or shower. I have never had a Holiday Inn with the bathroom shower so bad. None of the ice makers worked. When it is 90+ outside I wanted some ice for my drink. For the price they charged it was not good. I won’t be staying there again.

Very clean!

Came for a Labor Weekend Trip to go to the Horsethief Great American Kite Festival. The city has a scent in the area from the cattle feedlots/beef packing plants.There's cultural character. Area +investment needed to be more vibrant and to maintain cleaniness. The Holiday Inn is within walking distance to restaurants, a park, and attractions.The nearby zoo is closed. We booked through Expedia. Hotel charges a $25 holding fee for the TV remote. You're not able to change from a queen (2nd floor and above get an even #) to a king room (1st Floor and may face more greenery/park). Our window (odd # rm) faced the more commercial/bldg side a little noisy at arrival from nearby waterpark music noise? By nightfall relatively quiet. Carpet is sticky so we kept our slippers on. A few wall areas where paint/construction was worn/cracked. A floor board was loose at bathroom entrance and floor was warped near there. Bathroom tub area could have been cleaner. Sheets/pillows had a couple tiny black debris.For dinner, we had take out from the Cowboy Capital Saloon and Grill. The Capstone Blue was too salty/overly burnt crisp, but the corn was tasty while the the works baked potato could have used sour cream. Kiddo had the kid's cheeseburger and giggled at the happy fry faces. Hotel Breakfast: had omelets, but no bacon/scrambled eggs:( For more fresh air, would've considered going further N-Best Western Northern Edge/Hampton Inn, an airBnB, or Horsethief cabin/yurts-book a couple days+ before.

Great breakfast. Very clean

Old not kept up sheet rock in the bathroom has wet and coming off the walls beds are old and uncomfortable

Everything was great; however, the bathroom linens were dingy and therefore didn't look clean. The bath tub was very slick and could be dangerous if anyone didn't see the rubber bath mat.

Clean, modern, and comfortable.

2 day business trip. New and clean hotel. Was a bit noisy tho.

Very noisy motors

The hotel was very nice and clean. The only complaint is that there was someone in a room up above us that was very loud around 4:00am each morning. Making it very hard to sleep. Other than that it was a good stay.

Old not kept up sheet rock in the bathroom has wet and coming off the walls beds are old and uncomfortable

The room was very spacious

Excellent Matress, pillows, shower. Love that Dove shampoo, conditioner, body soap & hand soap. Very clean.

Great room size. Clean. Nice breakfast

Very nice spacious room. Very modern and updated.

Mattress was an absolute backbreaker, a pit of dispair. Everthing else was OK.

I will be looking for these hotels on future trips. Room was spacious. Decor is current. Best shower!!!!! Wonderful hot breakfast with fresh ground coffee.

Broken bed; staff refused to switch out mattress; did NOTHING to address or aid the situation and refused any discount. Maria at the front desk was rude, condescending, and had no regard for the comfort of guests. Others in our party had a LIVE salamander in their 2nd floor room when they arrived and staff refused to take care of it. Guests had to remove it themselves. Was the worst hotel stay we’ve had in years! Absolutely AWFUL. Stay away.

Great check-in. Quick, incredibly friendly, parking was easy. Would definitely stay again!

The desk person was unable to recognize that I had paid. Plus a $25 hold until tomorrow. I didn’t think that was appropriate

Had issues with staff charging my credit card twice and when I asked why I was told they didn’t know and I needed to call back to speak to the manager. I was also charged a $25 incidental fee that we were unaware of until check in (it’s supposed to be refunded) The shower head had a leak and wasn’t usable without flooding the floor. Previous damage was visible.

Room wasn’t ready at the time of check in

The staff were extremely friendly room was spotless love the amenity of having a coffee pot that I can get coffee from at any time when I arrive. Plus they had a coffee pot in the room that accepted coffee pods. All in all great stay I will definitely use this Chain of hotel motels again.

During Evening Smoke detector, started beeping, Phone in room was not working, used personal cell phone to report to Front Desk , where rude attendant accused me of smoking in room, I am a non smoker, getting ready to walk down attendant met me at Door, with an attitude. Told her to listen for annoying, BEEP, she left , Moments passed, I walked down and again with an Attitude, she said she called Maintenance, later they came , replaced Battery, all was well, told Maintenance story , and that Phone was Inoperative. He picked up phone and agreed, it didn’t work. After he left , I walked back to lobby and left my Business Card for manager or Supervisor to call me , No Call..

Room was clean. Breakfast was excellent and the staff were very helpful!

Clean and pretty quiet. Hotel charged my card for the night even though it was prepaid. Still haven’t been resolved 5 days later….. also still holds a reservation on my card.

You WANT to stay here! This was our seventh straight night in a hotel, and we had hoped that all the others were like this one. The staff were super polite, friendly, and hardworking. The breakfast was wonderful, hint - if you get there early there is bacon 😋. Our room was perfect with no broken furniture and everything worked and it was super clean. The entire hotel was spotless. We had the pleasure of meeting Detron (I hope that I am spelling his name correctly) he was the hardest working young man with a great personality that was greeting everyone as they came down for breakfast. He was also the same gentleman that checked us in the night before and helped us find a restaurant that was still open after 9:00 on a Sunday evening. Enjoy your stay, the staff will truly try to make it your best hotel stay ever!

Perfect location within walking distance of historic Dodge city Museum.

Location was wonderful, across the road from the Boot Hill Museum and the Cowboy Capital Saloon & Grill. The breakfast provided was delicious and the staff was professional and friendly

Near historical section and park. We felt safe inside the hotel. The industrial area around it felt a little sketchy though.

Great location, loved being so close to the water park

Loved the location of the hotel being right next to the water park! Definitely really convenient for all the activities being walking distance during Dodge City Days

Great hotel and within walking distance of most attractions

The hotel is conveniently located to the highway. Once in Dodge City it is easy to walk to local dining establishments.

There some good restaurants at a walkable distance from the hotel. It is close to the rr tracks but it was quiet.

Very convenient location. Clean and quiet

When I visit family in the area, this is always my preferred place to stay. It is centrally located, so easy to visit the Boothill museum, near the train depot, and all the dining options along Wyatt Earp. This hotel has an indoor pool, laundry facilities, and a good gym. It’s next to a water park that is open during the summer. Wright Park is nearby if you just want to stretch your legs. The hotel is quiet and has good breakfast options.

A very new property. The property was an upgrade to older properties. The had an excellent hot breakfast. Everything you would want for a breakfast.

Breakfast was not as good as other facilities. Facility was just ok, nothing special.

Very nice and quiet. Breakfast was excellent

Great room size. Clean. Nice breakfast

Great staff, service was the greatest. Breakfast is fabulous. Clean and nice views.

The room was very nice and the breakfast was fantastic.

The last few times I stayed at Holiday Inn Express, there has never been any BACON, BACON, BACON. For the priciest place in town BACON should be on the breakfast menu

Room was clean. Breakfast was excellent and the staff were very helpful!

I will be looking for these hotels on future trips. Room was spacious. Decor is current. Best shower!!!!! Wonderful hot breakfast with fresh ground coffee.

You WANT to stay here! This was our seventh straight night in a hotel, and we had hoped that all the others were like this one. The staff were super polite, friendly, and hardworking. The breakfast was wonderful, hint - if you get there early there is bacon 😋. Our room was perfect with no broken furniture and everything worked and it was super clean. The entire hotel was spotless. We had the pleasure of meeting Detron (I hope that I am spelling his name correctly) he was the hardest working young man with a great personality that was greeting everyone as they came down for breakfast. He was also the same gentleman that checked us in the night before and helped us find a restaurant that was still open after 9:00 on a Sunday evening. Enjoy your stay, the staff will truly try to make it your best hotel stay ever!