Name: Courtyard by Marriott Phoenix Downtown
Address: 132 South Central Avenue, Phoenix, Arizona, United States of America, Phoenix, Arizona, US
Price range: $137–$620 per night
Rating: 8.65

What guests think

At Courtyard by Marriott Phoenix Downtown, reviewers consistently praise the central, walkable location near Footprint Center, Chase Field, and downtown dining, while feedback on rooms and amenities is generally positive but tempered by recurring air-conditioning issues and costly parking.

Rooms are modern and comfortable for many, but several mention noise, slow Wi‑Fi, or compact layouts. Staff are frequently described as friendly and helpful, though some report slow or inconsistent responses, billing confusion, and housekeeping knocks despite do-not-disturb. Facilities include a small indoor pool and on-site bar/restaurant options with mixed experiences. A solid pick for attending games or concerts, with convenience outweighing a few compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Small indoor pool and on-site bar/restaurant are noted, with mixed experiences. Parking is typically via valet or nearby garages and seen as expensive.

Related guest reviews

10

Diana

May 27, 2024

·

Stayed 1 night

The only downside of this hotel is the pricing of the parking.

10

Jovan

Aug 10, 2025

·

Stayed 1 night

We really enjoyed our stay at this hotel… room was very clean and comfortable. We decided to stay here because of the indoor pool and we appreciate how clean it was. Thank you

10

Linda

Aug 9, 2025

·

Stayed 1 night

Close to sport arenas. Excellent restaurant.

10

Corey

Jun 9, 2025

·

Stayed 1 night

Great hotel and excellent location directly downtown with great views on the upper floors. The pool and bar were great they are both on the 4th floor. Small indoor pool, its a small property downtown and the pool is inside... Everything was well maintained and service was excellent! Very close to the Arena, shopping restaurants and sports venues.

10

Gabriel

Jul 16, 2023

·

Stayed 1 night

It doesn’t have an own parking lot. You have to pay fourty dollars for parking a car

8

Michael

Apr 21, 2025

·

Stayed 2 nights

Nice location. Sucked that the cocktail bar wasn’t “part of the hotel”. You couldn’t get a drink or a wine even just to bring to your room. They had a beer fridge you could pick something out of for a cost. So that was definitely different. The area was good tho.

10

Susan

Jul 20, 2024

·

Stayed 1 night

We were thrilled to find a nice hotel, so close to the footprint center. It literally took us three minutes to walk to the entrance for a concert. Nice big room with very comfortable beds. It was pretty expensive to park the car by Valet overnight but that is my only complaint.

6

Joshua

Aug 27, 2025

·

Stayed 5 nights

The bar is located on the 4th floor. The bar is a pretentious pipe dream.

8

Robert

Jun 16, 2024

·

Stayed 1 night

Had a great stay only thing was they put us in a handicapped room at 1st we directly really like so we asked to move room and they accommodated right down the hall.And they charge $43 for valet parking that's the only option for parking

10

Jacqueline

Sep 9, 2024

·

Stayed 2 nights

Parking prices are high…

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe very clean rooms and public areas. A few report issues such as pests or missed/spot cleaning.

Related guest reviews

2

Jessica

Jun 20, 2025

·

Stayed 1 night

30 minutes into our stay we noticed a bed bug in one of the beds. We went and told the staff. The first person we told was super polite, moved us to a new room, and told us we would either get a heavily discounted stay or get our room fully compensated. The next day when we were checking out, they were not helpful, told us that they would call us later to let us know what was going on, but there were no notes about the issue. Then when I got a call back, they couldn’t do anything for us because we used Expedia to book the hotel. So not only did I have a bed bug in my room, but I couldn’t sleep in the new room because of the fear of bed bugs in the new bed, just to end up being lied to about what the outcome of our stay would be. Be forewarned, and make sure to check your bed for bugs!!

2

Rolando

Mar 2, 2024

·

Stayed 1 night

Found a cockroach in my bathroom. I want a refund or Inwill never use Expedia again. They told me you are the ones who can help me since I book through you.

4

Kenneth

Jun 26, 2023

·

Stayed 1 night

We had a room with a pull out couch. The couch had no linens or pillows. Nor were they anywhere in our room. We called the front desk and housekeeping. The phone rang and rang and rang. Finally tried a couple hours later and was able to have someone pick up from housekeeping after about 25 rings. We were also charged for parking twice when we were told due to a special event it would be one time for our stay. Had to call and have that refunded. The refrigerator had chocolate milk, or some things spilled and stained on the inside. The couch had grease stains. Did not feel comfortable at all with condition

10

Danielle

Sep 13, 2024

·

Stayed 2 nights

Very clean room

10

Nick

Jun 3, 2025

·

Stayed 1 night

Very clean, and very nice room

10

Laci

Sep 11, 2024

·

Stayed 1 night

Very clean and convenient for local events.

10

Daniella

Dec 3, 2023

·

Stayed 2 nights

Bathroom toilet was not thoroughly cleaned

10

Darrin

Oct 29, 2025

·

Stayed 2 nights

Clean rooms. Helpful staff.

2

Dustin

Jun 10, 2025

·

Stayed 1 night

Rooms ac was off when we got here. According to the thermostat it was 86 in here. Set it for 65 and it got to 74 by the time we woke up. Roughly 16 hrs of non stop running because the air was off and it still never got to temp or close. Shower curtain had hair and someone’s spit on it.

10

Gabriel

Oct 7, 2023

·

Stayed 1 night

I liked that it was very well kept and clean. The staff was very friendly. The location was great. Would definitely stay again.

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Rooms

Rooms feel modern and comfortable for many, but several mention noise, slow Wi‑Fi, compact layouts, or malfunctioning in-room amenities including air conditioning.

Related guest reviews

6

Robert

Feb 24, 2025

·

Stayed 1 night

The pull out bed was so uncomfortable as to be unusable. The music from the club kept us awake. The service was fine. Everyone was friendly and they offered to move us, but at that point we just didn’t have it in us to do that. Bathroom was a little rough around the edges.

8

Melissa

May 12, 2025

·

Stayed 1 night

Everything was great except the a/c, room was hot

2

Venecia

May 11, 2024

·

Stayed 1 night

We had to transfer rooms after coming back form a show because the ac & tv didn’t work. The room we transferred to also the ac barely noticed it was really hot couldn’t sleep

8

Miguel

Aug 8, 2025

·

Stayed 2 nights

Give a 4 star overral because the wifi its to slow, cant even see netflix on tv

6

Jennifer

Aug 6, 2023

·

Stayed 2 nights

We loved our stay at this hotel. It was super convenient to attend games at Chase Field. I gave it three stars in the area of property condition and facilities because the room was simply too hot at night. During the daytime, the AC worked great. At night, it would either stop blowing or blow hot air despite being set at 68. Friends who stayed in the room next door had the exact same problem.

6

Sheila

Feb 19, 2024

·

Stayed 3 nights

Property was clean. AC unit in our room was extremely loud and were unable to sleep.

8

Steven

Aug 15, 2023

·

Stayed 3 nights

The air-conditioning was no good we were Miserable while we were there

8

Cody

Mar 11, 2024

·

Stayed 1 night

King room with couch is very small.

4

Lilliana

Oct 1, 2025

·

Stayed 1 night

The only issues we had is the room was a little warm, although the thermostat said it was on and at 65 it still felt warm. The bathroom sink was a bit clogged and we noticed a lot of the outlets weren’t working

6

Heather

Dec 16, 2024

·

Stayed 3 nights

We stayed here because we love Marriott and always enjoy courtyard hotels for the actual courtyard, except with this downtown pocation there was no outside courtyard. We also stayed two weeks before Christmas and theres no holiday decorations at all, and inquired at the front desk with answer that its new policy they will not be decorating. Very disappointing for our holiday away from home stay. The bed is usually my most favorite part of a Marriott stay, snd this was the hardest most uncomfortable bed, and our room 810 was so noisy, we think due to the water main outside the room in the ceiling. The rest of the room was great, a nice little couch, great large window that faced the Chase Field stadium. The location was superb, close to so many venues (bowling, comedy club, CVS pharmacy, Frys grocery store, bars & cocktail lounges, everything within 10 minutes or less.

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AI-generated summary based on recent guest reviews

Service

Staff are often praised as friendly and helpful. Some guests mention slow responses, check-in delays, housekeeping knocking despite do-not-disturb, or billing/communication issues.

Related guest reviews

4

Aaron Henry

Oct 12, 2024

·

Stayed 4 nights

Front desk staff at check in was very rude. She pulled up my reservation and said “two queen beds right?” and I told her “no I reserved a king bed”. She asked me for proof that I reserved a king bed so I showed her my confirmation. She then proceeded to tell me “well we don’t have any king beds available”. I am 6’6 so I was very uncomfortable during my 4 night stay. Overall customer service at check in was bad. I went down one evening to buy a water and a beer and the 2 people at the front desk seemed burdened to have to get off the videos they were watching on their phones to help check me out.

10

Johana

May 12, 2025

·

Stayed 1 night

Everything was great, from check in, parking and checking out. Service was 10/10.

2

mike

Jul 3, 2025

·

Stayed 1 night

Right next to the stadium and ballpark with a thriving surrounding nightlife. They billed us twice for the room though. Shame on them.

8

Derek

Jul 21, 2025

·

Stayed 2 nights

The inside of the hotel was clean, modern, and fresh. Room was really nice, a King sized bed with a sofa bed. Except there was no bedding in the sofa bed and when we pulled it out, there was stains on the mattress. My son ended up just sleeping in the couch cushions instead. The area was very sketchy. Homeless people asked us for money several times. A man was sprawled out in the street just across from the hotel, pants down low enough you could see his entire hind end. We were nervous walking around at night. Parking costs an extra 45 a night, not something we were expecting. When we tried calling to see if we could check in early, the phones just rang and rang. No one would pick up. And when we got to the hotel even though there was one person in front of us, it took almost 20 minutes to get checked in. Chase Field was only a ten minute walk and that was pretty awesome. Debating on whether we would stay here again. With the cost of parking, might be cheaper to get a hotel further away, in a safer area, and just uber to the game. Something to consider.

8

Sarah

Aug 14, 2025

·

Stayed 1 night

The front desk attendant when i checked in was amazing. I truly appreciate her kindness.

10

Sharri

Dec 6, 2024

·

Stayed 1 night

The staff were all friendly and helpful

10

Christopher

May 20, 2025

·

Stayed 1 night

All around great experience. Front desk staff were extremely welcoming and helpful. Only issue was the AC in our room was not blowing cool air or staying at the proper temp. We went out for a few hours and came back thinking it would change. Nope. I notified the front desk and they were very apologetic and offered I switch us room. No hassle. No issues. Very impressed. Great time. Would definitely stay here again.

10

Darrin

Oct 29, 2025

·

Stayed 2 nights

Clean rooms. Helpful staff.

8

Xochitl

Aug 12, 2023

·

Stayed 2 nights

My reservation included breakfast and every morning there was a confusion about it. We had to visit the front desk to clarify that breakfast was included.

8

Laura

Aug 29, 2025

·

Stayed 1 night

Property was clean. The light in the restroom behind the mirror kept flashing. The shower would not turn completely off unless you put some force on it. It kept dripping and left a puddle if you didn’t close the shower door all the way. House keeping tried going into the room before check out even though the do not disturb sign was out. We called and asked for an extended checkout and was told that was fine up until 12, but housekeeping kept knocking after being told we were okay until 12. The location was very convenient and the room overall was very clean. Parking is not included. I couldn’t find that on the website. They do offer valet parking.

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AI-generated summary based on recent guest reviews

Location

Consistently praised for being steps from Footprint Center, Chase Field, and downtown dining. Some note construction, one-way streets, and occasional street activity.

Related guest reviews

8

William

Feb 13, 2024

·

Stayed 1 night

One-way streets and construction made getting to the hotel a bit challenging. Of course, valet parking was right out front, but it took a bit of investigative work to find much more affordable self parking. Front desk staff quickly handled a very noisy group in the next room at 3AM. Hotel is a very short walk to the Footprint Center and there are many restaurants nearby.

10

Evelyn

Nov 10, 2025

·

Stayed 1 night

Perfect walking distance for many things in downtown.

8

Derek

Jul 21, 2025

·

Stayed 2 nights

The inside of the hotel was clean, modern, and fresh. Room was really nice, a King sized bed with a sofa bed. Except there was no bedding in the sofa bed and when we pulled it out, there was stains on the mattress. My son ended up just sleeping in the couch cushions instead. The area was very sketchy. Homeless people asked us for money several times. A man was sprawled out in the street just across from the hotel, pants down low enough you could see his entire hind end. We were nervous walking around at night. Parking costs an extra 45 a night, not something we were expecting. When we tried calling to see if we could check in early, the phones just rang and rang. No one would pick up. And when we got to the hotel even though there was one person in front of us, it took almost 20 minutes to get checked in. Chase Field was only a ten minute walk and that was pretty awesome. Debating on whether we would stay here again. With the cost of parking, might be cheaper to get a hotel further away, in a safer area, and just uber to the game. Something to consider.

10

Monica

Aug 16, 2025

·

Stayed 1 night

Walkable to concert at the Phoenix Arena.

10

Corey

Jun 9, 2025

·

Stayed 1 night

Great hotel and excellent location directly downtown with great views on the upper floors. The pool and bar were great they are both on the 4th floor. Small indoor pool, its a small property downtown and the pool is inside... Everything was well maintained and service was excellent! Very close to the Arena, shopping restaurants and sports venues.

10

debra

Sep 26, 2025

·

Stayed 1 night

Great location downtown

10

Eric

Jun 29, 2023

·

Stayed 1 night

Location, location, location. This hotel is in the perfect location for most things that take place in Phoenix.

10

Susan

Jul 20, 2024

·

Stayed 1 night

We were thrilled to find a nice hotel, so close to the footprint center. It literally took us three minutes to walk to the entrance for a concert. Nice big room with very comfortable beds. It was pretty expensive to park the car by Valet overnight but that is my only complaint.

8

Ma Teresa

Jul 29, 2024

·

Stayed 1 night

Very close to arena and chase field.

10

Jane

Nov 3, 2025

·

Stayed 1 night

Nice, new-ish hotel in downtown Phoenix close to everything.

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AI-generated summary based on recent guest reviews

Dining

On-site options draw mixed feedback: some enjoyed restaurants or breakfast, while others found limited hours, slow service, extra charges, or high bar prices.

Related guest reviews

6

Anna

Apr 2, 2024

·

Stayed 2 nights

Great stay, could be a little cleaner in the rooms but overall comfortable! More breakfast options and maybe breakfast included, not too many options at the bistro.

8

Michelle

Jan 21, 2023

·

Stayed 1 night

The 2 bars in your hotel were extremely over priced, the drink prices were ridiculous and the food was horrible, And the construction was extremely loud and started very early in the morning. Not a pleasant experience.

2

Kaitlyn

Nov 21, 2023

·

Stayed 1 night

Staff wasn’t friendly. Breakfast costs money. They advertised a shuttle when I booked, however that doesn’t exist.

10

Maria

Dec 6, 2024

·

Stayed 1 night

Very nice and clean but sad it doesnt include a continental breakfast

10

Harlan

Feb 29, 2024

·

Stayed 1 night

A good location for meetings in the downtown area of Phoenix. Near the light rail and sports stadia. Great breakfast

8

Michael

Apr 21, 2025

·

Stayed 2 nights

Nice location. Sucked that the cocktail bar wasn’t “part of the hotel”. You couldn’t get a drink or a wine even just to bring to your room. They had a beer fridge you could pick something out of for a cost. So that was definitely different. The area was good tho.

10

MARK

May 30, 2023

·

Stayed 1 night

Great front desk staff, clean rooms, and two excellent restaurants

8

Laura

Dec 15, 2023

·

Stayed 1 night

The room was nice the staff was very friendly and informative. It is very convenient to the area and venue we went to. The breakfast was very slow even though we were the only people there.

10

Catherine

Apr 3, 2024

·

Stayed 1 night

Not a lot of options for dining. Staff was superior!

6

Jun

Dec 30, 2024

·

Stayed 1 night

Checking was easy, but the snow restaurant on site open and the bar was really really busy on Sunday. The restaurant is not in lot open either.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$266
February	$298
March	$357
April	$358
May	$207
June	$196
July	$151
August	$130
September	$187
October	$254
November	$286
December	$197

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $214	17 $189	18 $373	19 $388
20 $137	21 $198	22 $272	23 $335	24 $221	25 $166	26 $166
27 $209	28 $416	29 $377	30 $293

Su	Mo	Tu	We	Th	Fr	Sa
				1 $171	2 $177	3 $171
4 $177	5 $233	6 $253	7 $253	8 $253	9 $253	10 $223
11 $173	12 $199	13 $251	14 $253	15 $225	16 $253	17 $579
18	19	20 $620	21 $253	22 $214	23 $226	24 $253
25 $246	26 $253	27 $253	28 $253	29 $216	30 $213	31 $202

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed with Sofa Bed (Mobility Accessible, Roll-In Shower)

Room, 2 Queen Beds (Hearing Accessible)

Room, 1 King Bed with Sofa Bed (Hearing Accessible)

Room, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Room, 2 Queen Beds (Mobility Accessible, Tub)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Phoenix Downtown

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Prices for upcoming dates