Name: Fairfield Inn & Suites by Marriott Dallas Downtown
Address: 555 Evergreen Street, Dallas, Texas, United States of America, Dallas, Texas, US
Price range: $124–$599 per night
Rating: 7.75

What guests think

Across reviews of Fairfield Inn & Suites by Marriott Dallas Downtown, travelers consistently praise friendly, helpful staff, generally clean, spacious rooms with an industrial loft style, and a central location near the convention center and downtown attractions.

Common drawbacks center on parking: limited or full valet, no self-parking, high fees, and security concerns in nearby surface lots. Many also note a heavy homeless presence, which makes the immediate area feel less comfortable after dark. Inside, several guests report noise traveling through halls or from outside, plus occasional chemical or mothball odors and sporadic maintenance issues like AC, Wi-Fi, or small TVs. Expect a convenient downtown stay with welcoming service, but plan ahead for parking and urban surroundings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is a recurring pain point: limited or full valet, no self-parking, high fees, and reports of security issues in nearby surface lots. Some guests also mention ongoing renovations or maintenance signage.

Related guest reviews

6

Michelle

Jun 17, 2025

·

Stayed 2 nights

Parking conditions were horrible. The picture shows a parking garage, however that is NOT part of the property. You have to park on the street at a meter or a block or two away in a sketchy parking area. Very unsafe. Otherwise, valet park at $45/night (which I highly recommend - lesson learned). Room was nice.

6

Samantha

Apr 29, 2025

·

Stayed 3 nights

The building is old but nice. The staff is great! Parking is TERRIBLE!!!! They have very limited valet and no self-parking spaces owned by the hotel. You have to park in a lot around the hotel. One lot is used by the homeless population to sleep and they will yell at you for parking there. One lot is apparently managed by 2 or 3 different companies with NO DIVIDERS! I received 3 parking tickets in 2 days because there are no fences, signage or even spray paint to tell you which "lot" you are in. The only way I could stay here again is if I didn't have a car and planned to Uber or walk for my entire trip.

6

Jose

Jun 21, 2025

·

Stayed 1 night

Not happy. 45$ parking for guests.

6

Christina

Dec 11, 2023

·

Stayed 2 nights

The rooms and halls smell like insecticide/moth balls. It’s terrible and smells like the hotel guests are being fumigated. Also the valet lot is very small and was full all weekend leaving the majority of the hotel guests to park in expensive surface lots full of broken glass from all of the car break ins/thefts. The staff was great though as was the breakfast, but the smell and parking will keep us from coming back.

8

Deanna

Nov 7, 2023

·

Stayed 1 night

Breakfast was fantastic. Parking was in a small, uncovered lot across the street for $30. This seemd a bit excessive, but the valets were excellent.

8

Jose

Jun 2, 2025

·

Stayed 2 nights

Stay was good. Parking situation needs some work but overall staff was very nice and helpful.

10

Elizabeth

Dec 11, 2023

·

Stayed 1 night

This is truly unique property with an "industrial"/loft vibe. The staff is very friendly and helpful - and the breakfast was fabulous. Our only concern was parking. Please be aware that the hotel valet quickly fills, and then you're on your own to find open paid parking elsewhere. The hotel lot was full the entire weekend and many of us parked in a paid open-air lot around the corner. About a half dozen cars had their windows busted the same night when we parked. There is ZERO security (not even cameras) and there was broken windshield glass already on the lot the day we arrived. Had we known this, we would have researched ahead of time for more secure covered parking. It would have been worth the research and even a longer walk for peace of mind.

2

TRACY

Jan 26, 2023

·

Do not stay at this hotel. My car was stolen while I stayed here. It is in a very unsafe area surrounded by homeless people and scary to walk around. The hotel does not provide secure parking. You are forced to valet your car with Platinum Parking and incompetent employees park your car in a surface lot 2 blocks away with zero security. Do not stay here.

6

Bambi L

Jan 23, 2024

·

Stayed 2 nights

One of the most important things to know is that this property doesn't include parking. They have valet parking (for $30/night), but when I arrived (on a Sunday night), the lot was full and I had to find metered parking. That meant I had to be up by 7am to go down and feed the meter. And if you're not planning to drive, you'll need to feed the meter every few hours. The room was large, but drafty and cold. And mine was right next to the elevator on one side and night construction on the other. All in all, a complete fail for me, except walkable location into the city.

8

Tracy

Oct 29, 2023

·

Stayed 1 night

We have stayed here twice and probably won’t again due to the lack of parking. We end up having to park on the street with meters Because the valet is always full.

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Cleanliness

Many guests found rooms and common areas clean, but recurring reports mention strong chemical or mothball odors and occasional lapses like stained linens or missed cleanings.

Related guest reviews

2

Stacey

Jul 20, 2024

·

Stayed 1 night

Well where do I start the staff were very nice but when we got to our room it smelled really bad and on top of that when I showered I found hair in the tub.

10

Maria Angelica

Jun 29, 2025

·

Stayed 1 night

The staff was great and the room is really clean and comfortable

10

Domingo

Oct 13, 2025

·

Stayed 1 night

Very clean.

10

Karina

Jul 29, 2024

·

Stayed 3 nights

I really enjoyed my stay. The room was very comfortable and spacious. I really liked that there was no carpet (I have allergies). I was extremely clean and breakfast was really good as well.

6

Charlene

Jun 30, 2025

·

Stayed 1 night

Was a little disappointed, for the price i paid outdated, dirty pillowcases. Front desk people were very nice, i didn't report it because It was just a overnight stay, but yeah, you guys maybe need to. Think about checking the pillowcases, they were really bad.

8

Nhi

Jun 7, 2024

·

Stayed 1 night

The hotel room was very spacious and clean.

8

Rachel

Jun 16, 2024

·

Stayed 2 nights

My bedding had blood on it and i had to call down for new bedding. Kinda of made me think they didn’t clean the bed. Other than that I enjoyed my stay!

8

Jordan

Jun 23, 2025

·

Stayed 2 nights

I typically like the Fairfield but this one missed the mark for me. First the good was the front desk service was great they greeted us as soon as we arrived and made the check in and check out process easy. The continental breakfast was clean and good no complaints. Now for the bad the whole build smelled of mothballs which isn’t the best smell. When we were in the bathroom I noticed that there were stains on the towels. With the hotel being down town I didn’t like the fact that the parking garage was valet only and $45 a night. That sucked because there were homeless people everywhere around the property which made me feel obligated to pay because I didn’t want my vehicle broken into. I didn’t get a chance to visit the pool or gym but that was my impression from my few night stay.

6

Maria

Sep 8, 2023

·

Stayed 3 nights

The chemical smell that lingered throughout the stay is the reason the hotel did not get high marks. The rooms were spacious, the parking was a bit of a nightmare, the breakfast was good, lots of space for everyone to sit, the pool was clean the staff was helpful and friendly. However, when I brought the smell to the attention of the front desk they acted like they were unaware of it. There is a lot of air blowing on the main floor. Step off the elevator on any of the other floors and you will be able to immediately smell what I mean.

10

Jeromi

Nov 17, 2025

·

Stayed 1 night

Very clean. Friendly staff. Good location

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Rooms

Rooms are generally spacious with a distinctive industrial loft design (concrete floors, high ceilings, pillars). Noise can travel from hallways or outside, and some report AC, Wi-Fi, or small/dated TV issues.

Related guest reviews

4

Maria

Dec 2, 2024

·

Stayed 2 nights

The air conditioner was not working. I called the front desk and they sent a repair man but it just worked for awhile😞. The room was very uncomfortable with NO carpet just naked concrete floor. It’s very old hotel with tall ceilings that need repair and paint job. The breakfast was good and staff was friendly in the dining room.

8

Saman

Jan 1, 2025

·

Stayed 2 nights

The hotel is a decent place to stay if you need to be in the downtown area. However, the surroundings are very unsafe, with homeless people wandering around the hotel. The hotel does not have its own parking lot, and it wouldn't be safe to park your car in any of the nearby public parking areas. Therefore, you have to pay $45 per night for their valet service. Additionally, the room conditions are poor, with old furniture, very old TVs, and unfinished paint jobs on the walls. The mix of paints and...

10

Michelle

Mar 5, 2023

·

Stayed 1 night

Wonderful stay! Only one complaint. The parking garage across the street stays completely lit up and the window curtains are sheer so light constantly shines through. Makes sleeping difficult. Please upgrade to blackout curtains and this would be a perfect stay!

6

Kapree

Oct 16, 2023

·

Stayed 2 nights

WiFi didn’t work in my room. They need to have a better selection of breakfast options.

8

Amy

Oct 27, 2025

·

Stayed 2 nights

Check in and Valet services were prompt and smooth. We stayed on the 2nd floor. We could hear all the outside noise, that was the only downside.

8

Daniel

Oct 18, 2024

·

Stayed 1 night

The hotel was mostly great. The one thing that was not so good was the floors in the room. They were very squeaky and noisy. It was hard to not wake up my wife when I got up to use the restroom in the middle of the night. Other than that, it was very clean and comfy. The tv could have been a little bigger but ok.

10

Lea

Oct 5, 2025

·

Stayed 1 night

Loved the room size, cleanliness and helpful staff

8

Conrad

Mar 29, 2025

·

Stayed 5 nights

Very spacious rooms, excellent breakfasts. The walls are a little thin, so it’s easy to hear when your neighbors are noisy.

10

Eddie

Jan 5, 2025

·

Stayed 1 night

Nice huge room with high ceiling!! Very clean!!

6

Kathryn

Sep 30, 2025

·

Stayed 3 nights

It was okay, but I wouldn’t stay there again. The “suite” was really one, long room, and it did not have a warm, cozy atmosphere. The hotel seemed to be a repurposed industrial building. The ceilings were VERY high, and the floors and walls were concrete. The hotel, itself, was fairly quiet, but sound traveled very easily. If anyone was in the hallway (as a few were at 3am), it was extremely loud. We could hear every door near our room opening and closing. In addition, there is no nearby parking—guests must be prepared to Uber everywhere or spend $40/day for valet or garage parking. (The valet spots were full when we were there, so that option was not even available for us.) This was additionally a problem because the hotel is not in a good part of town and I did not feel very safe walking a few blocks to our car. Lastly, it was expensive, especially considering all of the drawbacks. The positive aspects of the hotel, such as the breakfast and fairly comfortable beds, were not enough to overcome the negative aspects; they were things you should expect from any reputable place with a high price tag.

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Service

Service is frequently praised as friendly and helpful, with smooth check-in. There are isolated complaints about rude or unresponsive staff and valet handling.

Related guest reviews

8

Tammy

Sep 29, 2025

·

Stayed 1 night

Really neat building, modern industrial! We were able to check in early. The staff was very friendly and helpful. The restaurant area is under renovation but that didn’t effect our stay or the breakfast. Thank you.

10

Katherine

Sep 9, 2025

·

Stayed 2 nights

I loved how easy it was to get to everything. They were exceptional staff.

10

Jethro

May 30, 2025

·

Stayed 2 nights

The front desk concierge was very nice and professional

10

Eileen

Jun 22, 2025

·

Stayed 4 nights

Convenient location to the convention center, Dallas Farmers Market, the Exchange Hall and other places downtown. We walked every day and never felt unsafe. The staff was very friendly and helpful. The breakfast each morning was great. The valet attendants were also very helpful and there were times they were super busy but always smiling. We would stay here again. Before going I was concerned about homelessness based on reviews. There were homeless in some areas like the park or a sidewalk, but not outside the building and not in abundance. We were never approached by anyone.

10

Kirk

Apr 29, 2025

·

Stayed 1 night

Great stay, nice room, & great staff.

10

Diane

Dec 30, 2025

·

Stayed 2 nights

Staff at front desk is first class

2

Tami

Jun 25, 2024

·

Stayed 1 night

Our stay began well. AC did not work well. Biggest problem… when we checked out, Valet could not locate keys. He was very remorseful and was frantic, but our keys are gone. On the key ring were two key fobs, home keys, work keys, etc… I realized we booked through Hotels.com but the Fairfield manager was dismissive to our problem since we booked through a third party. Never again! Now we are having to do all the leg work to get replacements , re key doors, etc… The least you could do is comp our stay.

10

Diane

Dec 16, 2024

·

Stayed 2 nights

Staff was super helpful

10

Michelle

Jan 1, 2026

·

Stayed 2 nights

Clean room, friendly and helpful staff. Conveniently located.

6

pedro

May 30, 2023

·

Stayed 1 night

we had noisy guests the rooms had a door to the other room , staff was rude upon check in

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Location

Central downtown location close to the convention center, markets, and dining. Many note a heavy homeless presence and nighttime concerns, with mixed feelings about safety when walking after dark.

Related guest reviews

10

yengsai

Aug 29, 2025

·

Stayed 1 night

Easily located at the heart of Downtown Dallas. Convenient located in most attractions, restaurants and other ameneties. The room that we are in is newly renovated (I believe) with an induatrial vibe. Gorgeous! A must stay hotel!!

10

Robin

Feb 23, 2024

·

Stayed 2 nights

Close to convention center, farmers market and downtown Dallas area. Safe but lots of homeless around this area.

10

Courtney

Nov 5, 2023

·

Stayed 2 nights

Love the location

10

Kevin

Jun 17, 2025

·

Stayed 4 nights

Very easy walk to Kay Bailey center. Many food options are walkable.

10

Alexandro

Aug 13, 2025

·

Stayed 1 night

Great time at this hotel! Great location too!

10

Eileen

Jun 22, 2025

·

Stayed 4 nights

Convenient location to the convention center, Dallas Farmers Market, the Exchange Hall and other places downtown. We walked every day and never felt unsafe. The staff was very friendly and helpful. The breakfast each morning was great. The valet attendants were also very helpful and there were times they were super busy but always smiling. We would stay here again. Before going I was concerned about homelessness based on reviews. There were homeless in some areas like the park or a sidewalk, but not outside the building and not in abundance. We were never approached by anyone.

6

Adrienne

Mar 29, 2025

·

Stayed 2 nights

The property's location in downtown is near a clubbing area. We did not feel safe walking anywhere or waiting outside for taxis. There was also a lot of noise on the weekend from people coming back to the hotel and continuing the party all night.

10

Denise

May 13, 2023

·

Stayed 1 night

It was close to the highway and to the attractions we wanted to visit.

4

Rhonda

Sep 7, 2025

·

Stayed 1 night

Very disappointing. The staff was friendly but the hotel is very run down, dirty, and in a very, very bad location. We watched a man beating someone with a pipe a block from us. Also awaken in the middle of the night by people yelling on the sidewalk outside. Lots of homeless people and prostitution by our hotel. Did not feel safe.

10

Eric

Aug 9, 2024

·

Stayed 4 nights

Area surrounding hotel was not too safe. A lot of homeless in the area. Walking to nearby restaurants is a challenge unless in large groups.

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Dining

Breakfast is widely praised for variety and taste, and is included. A few guests wished the hours ran later.

Related guest reviews

10

Fifi

Feb 6, 2025

·

Stayed 1 night

The property was easy to find, and they offered valet parking. The room was pretty and comfy and the shower was great too. The breakfast buffet was delicious but ended at 9 am. Check out was noon, we didn’t feel rushed. Everything was clean and the staff were all friendly. Very competitive pricing for this area, too. :)

8

tracy l

Oct 10, 2023

·

Stayed 3 nights

I didn’t like how every time I ran the sink in the bathroom that it smelled like rotten eggs! Mattress was super comfortable! Breakfast was awesome. Valet service, although pricey is super convenient and the guys were super friendly. Overall and great stay and would recommend!

10

Michelle

Oct 30, 2023

·

Stayed 2 nights

The rooms were very nice. It was a really pretty place. Breakfast was really good for hotel food too. Was pretty impressed by that

10

Eileen

Jun 22, 2025

·

Stayed 4 nights

Convenient location to the convention center, Dallas Farmers Market, the Exchange Hall and other places downtown. We walked every day and never felt unsafe. The staff was very friendly and helpful. The breakfast each morning was great. The valet attendants were also very helpful and there were times they were super busy but always smiling. We would stay here again. Before going I was concerned about homelessness based on reviews. There were homeless in some areas like the park or a sidewalk, but not outside the building and not in abundance. We were never approached by anyone.

10

Stephanie

Jun 24, 2025

·

Stayed 2 nights

I was at the Fairfield in downtown Dallas with my family June 21-23rd The place had a feeling of nostalgia and took me back to my younger days. It has beautiful hardwood floors and comfy beds.The staff were very professional and accomodating. Our every need was seen to promptly. Joshua Vasquez was the absolute best! He made us feel welcomed and resolved an issue with professionalism and courtesy. The free breakfast was pretty good. They had a great variety of hot items like scrambled and boiled eggs, quiche, breakfast sandwiches, sausauge, waffles, fresh fruit bacon, oatmeal, muffins and bagels, and many other items. The kitchen manager was great! If we needed something,and she had it, she would make sure we had it. I would definitely come back.

8

Christopher

Jun 28, 2024

·

Stayed 3 nights

The building is well air conditioned and the bed is comfortable and I slept very well on it. Snacks are a bit expensive but breakfast is free and delicious.

8

david

Oct 29, 2023

·

Stayed 1 night

It's an older building but nicely updated and the free breakfast was better than most

8

Joshua

Jan 26, 2024

·

Stayed 1 night

Customer service was great. Close to the convention center. Breakfast had a lot of options. Parking is kinda a nightmare and there were a lot of homeless people around our vehicles.

8

Anthuanet

Sep 1, 2025

·

Stayed 1 night

Clean room, good breakfast

10

Nan

Jul 25, 2025

·

Stayed 3 nights

Staff are super friendly and helpful. I didnt know the property was undergoing renovations until a couple days prior to arriving. But it was still a pleasant stay. I really wosh breakfast went until 10am. Was in town for concerts and no one I know can make it to breakfast before 9am.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$139
February	$151
March	$133
April	$159
May	$154
June	$203
July	$161
August	$135
September	$149
October	$166
November	$146
December	$129

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $340	17 $340	18 $294	19 $294
20 $258	21 $187	22 $168	23 $231	24 $195	25 $188	26 $178
27 $187	28 $227	29 $203	30 $160

Su	Mo	Tu	We	Th	Fr	Sa
				1 $128	2 $142	3 $147
4 $124	5 $147	6 $231	7 $168	8 $208	9 $525	10 $599
11 $137	12 $142	13 $164	14 $155	15 $190	16 $254	17 $167
18 $134	19 $166	20 $183	21 $171	22 $138	23 $264	24 $171
25 $134	26 $171	27 $161	28 $148	29 $125	30 $156	31 $175

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Monthly average prices

About this property

Location

Room options

Executive Suite, 2 Queen Beds (Hearing Accessible)

Executive Suite, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Room, 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

Executive Suite, 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

Executive Suite, 2 Queen Beds

Room, 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Fairfield Inn & Suites by Marriott Dallas Downtown

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Prices for upcoming dates