Name: Home2 Suites by Hilton Summerville
Address: 221 Holiday Drive, Summerville, South Carolina, United States of America, Summerville, South Carolina, US
Price range: $130–$219 per night
Rating: 8.05

What guests think

Reviews of Home2 Suites by Hilton Summerville describe spacious suites and a convenient, pet-friendly location with generally friendly staff, but also note inconsistent cleanliness, maintenance issues, and a frequently problematic indoor pool that is sometimes cold, closed, or unclean.

Breakfast feedback is mixed, with some praising it and others citing bland options, shortages, and crowded or limited service. Guests frequently note dated or worn room features, weak water pressure, noisy in-room AC, and sliding bathroom doors that don't close well, alongside apartment-style layouts with kitchenettes. Overall, expect apartment-style space, with variability in upkeep, facilities, and breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The indoor pool is a major draw but often out of service, cold, or described as cloudy/green; a few guests found it warm and enjoyable. Some facilities were under renovation or temporarily closed, and the patio/fire pit and nearby dog park are appreciated.

Related guest reviews

6

Sarah

Apr 23, 2025

·

Stayed 1 night

We enjoyed our stay overall. We booked this hotel to enjoy the indoor heated pool, but the pool was freezing cold.

8

Norman

Sep 6, 2023

·

Stayed 6 nights

The breakfast is only so so. They do have coffee 24 hours a day. They did not post that they only clean rooms every 4 days. So you need to find places to hang wet towels and make your own bed. Also while we were there the exercise room and guest laundry were closed with no explanation . Not what I would expect of a Hilton.

6

richard

Feb 24, 2024

·

Stayed 1 night

The property was in good condition but the negative was the pool which didnt look like its taken care of because it was green and you could barely see the floor. The sweet tea that was offered for guests was amazing. I did say something to the front desk about the pool and was just given a blank stare and as a chief engineer i know its not safe to run the pool being in the condition it was but it didnt bother the desk clerk when told this.

8

Joanna

Jun 28, 2025

·

Stayed 2 nights

It wasn't perfect but it's unrealistic to think any place is perfect. Our room was spacious and the bed was crazy comfy. Staff was nice and helpful. My kids loved the breakfast every morning. I loved the gym, but the ac was broken, but not a deal breaker. We didnt use the pool but I did notice it was closed with no date for reopening. Overall, we enjoyed our time.

10

Tashia

Jun 18, 2025

·

Stayed 1 night

I will definitely stay again! The room was fabulous close to food n stores ! Great indoor pool seating area outside with fire pit it was awesome

10

Jeffrey

Apr 11, 2025

·

Stayed 1 night

That was me and my wife and kids and our dog. We stayed there for one night and experience was great friendly staff good breakfast. The pool was nice. It was a little cold and they didn’t have a hot tub which was kind of a bummer but other than that, it was great. The rooms were clean Specious and the people were friendly. I would recommend to anyone to stay here.

6

Richard

Aug 11, 2025

·

Stayed 2 nights

The property was in a good area for what I needed. The bad was paying for this place because it had a indoor pool but didn't use because it was dirty and yellow/green slim in the pool. Yes, I saw a couple people still use it but that was their choice. The pool looks like it was not cleaned in awhile. Outside the front main entrance by the fire pit had a lot of people with loud rap music playing with cursing language, drinking and the smell of marijuana. It was the same thing for the 2 days we stayed there. The people at the front desk could hear and see it but done nothing about it. I had a child with me and we had to walk by this mess at the front to enter the hotel. In the back at the smoking area had the same thing going on but had more people. This is the worst home2 suites I have stayed at. I usually stay at home2 suites because all of my past experiences were good at different locations but this one was the worst one. The bad part was the property managers at the front desk saw and heard what was going on and done nothing about it. It was being done at the front entrance and they can see and hear what is happening and done nothing about it.

6

James

Feb 27, 2024

·

Stayed 3 nights

Everything was great except the pool was closed 2 out of our 4 day stay for shocking treatment. That’s the only reason we booked this hotel was for the indoor pool. Front desk offered us Hilton points for the inconvenience but not issued them to us.

10

Todd

Feb 2, 2024

·

Stayed 1 night

Great hotel & location . Extremely clean. It has the warmest indoor pool that I have ever enjoyed at a hotel

8

Tina

Apr 13, 2025

·

Stayed 3 nights

We enjoyed the hotel, there's always positives and negatives: breakfast very good Staff very pleasant w the exception of the 2 morni g breakfast ladies, an older black woman and an asian woman. They werent rude, but very not interested in a "good morning" or even look at you. On the last day a young black woman, Dana i believe, was very sweet and cordial, said good morning and have a nice day. Room was clean enough, but the carpet was filthy. From the time we showered and walked around in the room(without going anywhere else) our feet were black. Carpet cleaning needs to happen. Bed linens were very old. Heavy pilling actually scratched us. I turned the sheet over and it was better. The top blanket had rips. Pool was a bit cloudy, and freezing. We were told that the heater was broken and there were no plans to fix it. Disappointing Loved there were drawers in the bathroom! The bed was actually comfortable as most hotel mattresses are not. Seemed a lengthy process to check in, many mouse clicks and about 20 mi s per guest. We dont usually wait that long at other chains, perhaps its just your systems. It was for all of us as there were 3 ahead of me and only one associate at prime time

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: multiple reviews mention dirty bathrooms, stained or worn furniture/carpets, pet odors, and occasional mold, while others report clean rooms. Housekeeping frequency varies and service sometimes misses details.

Related guest reviews

2

Julie

Apr 4, 2024

·

Stayed 1 night

My room stunk like a wet dog. On other rooms to switch to - dirty

4

Braxtina

Jul 3, 2025

·

Stayed 3 nights

The room wasn’t properly cleaned. The shower was dirty and there was hair stuck on the shower walls when i got there and no one came to clean it. You can hear the noises in the hallway and from nearby rooms. Someone had a dog in a nearby room and there was kids making noise and running through the hallway every day and it was annoying. The breakfast is decent if you like basic breakfast foods.

2

Maricious

Jul 2, 2025

·

Stayed 1 night

Bed bugs and not clean

8

Amanda

Jul 18, 2025

·

Stayed 2 nights

The stay was fine, I just wish the room/bathroom was cleaned properly. There was what appeared to be blood on the light switch in the bathroom

8

Jason

Oct 20, 2023

·

Stayed 2 nights

Dirty rag left in shower and shower pressure was too low.

2

Hugo

Jul 25, 2023

·

Stayed 1 night

The room was dirty, Sofa was stained and ripped, and the chairs were severely stained. The carpet had grime on it. The shower doors were extremely difficult to open and close. (off the rails and no handles)

2

Derik

Dec 25, 2022

·

Stayed 2 nights

The rooms were dirty. The sheets were used before and not changed. The showers were not clean and the food areas has old food stains and crumbs everywhere. There were also dirty dishes in the cupboard. Ultimately, we decided to checkout and go to another premises. However, the font desk manager, Meghan, was kind and tried to assist as much as possible.

6

Heather

Oct 2, 2025

·

Stayed 1 night

The hotel rooms are a bit outdated. I did have to wipe down our bathroom door because there was something dirty on it.

4

Kathy

Jul 15, 2023

·

Stayed 4 nights

Rooms are very dated and not clean with badly stained furniture. Room also had an unpleasant odor to it. Was told the hotel had no hand soap. Unacceptable. Front desk staff was pleasant and tried to help.

2

Christopher

Aug 11, 2025

·

Stayed 2 nights

There was black mold on the ceiling and on the wall behind the bed. Literally was the nastiest room I ever been in. Took 20 mins to check in at night because the clerk disappeared felt bad for the lady in front of us as she was waiting longer. Loud music, people smoking cigarettes and having a party at front entrance.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are generally spacious with kitchenettes, but several guests report dated furnishings, weak shower pressure, noisy or hard-to-control HVAC, uncomfortable pillows/beds, and problematic sliding bathroom doors. Noise from hallways or other rooms is sometimes noted.

Related guest reviews

10

Lori

Sep 30, 2024

·

Stayed 2 nights

The gentleman at the front desk in the evening was very pleasant. Checking in was fast and easy. The room was clean and quiet. The only thing which is a personal preference is that all of the pillows were too soft.

10

Steven

Feb 17, 2025

·

Stayed 2 nights

The Heating and AC unit in the room was terrible. The fan wasn’t adjustable. It ran continuously. The wall controls didn’t allow me the run the fan on auto setting. The was noisy and ran all night!

8

Joseph

May 25, 2025

·

Stayed 1 night

Overall nice experience! Room clean, bathroom clean, bed too soft, ac awfully noisy! Breakfast hours too short…! The lady who ck’d me in needs to learn more customer service techniques…smiles go a long way, Thank you also! The gent who ck’d me out was most pleasant…true customer service oriented!!

10

Morneek

May 29, 2025

·

Stayed 1 night

The room was very large and comfortable. Great for a family to have space.

10

Sonni

Sep 22, 2025

·

Stayed 1 night

The room was great but the bathroom door and the bathroom in general was half updated but needs a full update. thanks

10

Kelly

Sep 19, 2025

·

Stayed 1 night

The property is decent. The room is very spacious with a kitchen and all the amenities that come along with it. The floor was a bit dirty (hair, dust, etc)

4

Heather

Jul 13, 2025

·

Stayed 2 nights

Well the bed was very hard and uncomfortable. The shower did not drain properly. A/C did not cool very well. Odor in room. No coffee or creamer in the morning. Not up to normal standards.

10

JOY

Aug 21, 2025

·

Stayed 2 nights

Excellent hotel!!! We really enjoyed our stay. We had a 2 bedroom suite and there was plenty of space for 3 adults and a baby. It had a full fridge, mini kitchen with a sink and a microwave. The bedroom area was very spacious, as was the bathroom. My only complaint was that the shower door would not close. We tried it from both ends but the shower door kept sliding open while showering resulting in the floor getting wet. Also, the shower pressure was terrible. Too light for my taste. Other than that, the room was great! There was also a patio seating in the front area with a fireplace. We didn't take advantage of that but if you need to unwind with company, that is the go-to spot. Lobby area has snacks for purchasing and there's free continental breakfast available. Before I forget, the hostess at the breakfast area omggggg she was the best!! I'm sorry I didn't get her name but she was definitely a rock star each morning. We enjoyed our stay and will be glad to stay there again.

4

Emily

May 27, 2025

·

Stayed 2 nights

The bathroom door was a pocket door and it did not close so we had to use the bathroom with no door to close and they weren't even apologetic. I asked for a different room they said their were not any and I had to ask 3 times for a discount or credit toward our Hilton honors points.

6

Pam

Jan 10, 2025

·

Stayed 4 nights

Shower water zero pressure! Other than that - stay was nice

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests praise friendly, accommodating staff at the front desk and breakfast. However, there are recurring reports of rude or unresponsive service, slow or confusing check-in, reservation mismatches, and unresolved issues.

Related guest reviews

4

Elana

Dec 15, 2025

·

Stayed 2 nights

I made my reservations and did not receive the wheelchair disability room that I request it

10

Michael

Jun 2, 2024

·

Stayed 1 night

Friendly employees, clean rooms, excellent stay

4

Abdel Jose

Nov 27, 2023

·

Stayed 2 nights

I check in through the Hilton app and i never received the digital access card,i have to check in again at front desk. I ask to use the bathroom and was disgusting,they have a welcome tablet with hot cocoa but hot water was removed by staff she ask,he said was no more hot water we also asked for extra set of sheets for the sofa cama because they don't have in our room,Saturday afternoon we ask for extra towels they said is going to be wild because there was not staff available, but breakfast and the 2 ladies working was great.

10

Natali

Nov 11, 2024

·

Stayed 1 night

Very accomadating staff!

10

Allen

Dec 6, 2025

·

Stayed 1 night

Front desk & maintenance staff were great!

4

Julie

Nov 9, 2025

·

Stayed 1 night

Staff was rude. Didn’t explain breakfast or hours, checkout procedure or hours, WiFi password didn’t work, couldn’t bother to turn the heater on and rudely stopped checking me in to help people in line behind me.

10

Tim

Jun 22, 2025

·

Stayed 3 nights

The staff was very helpful and accommodating

8

Tina

Sep 27, 2025

·

Stayed 1 night

Tay was working when we arrived. She was very kind and attentive. We checked in which was very quick. When we came back to the hotel we needed an extra blanket. Tay immediately went and got the blanket herself.

2

kyle

Feb 20, 2023

·

Stayed 1 night

Check in is at 3. Weren’t given room until 5:30. First room had no door handle to the bathroom and hair all over the shower. Moved to another room with a door handle that didn’t lock and less hair. We are traveling musicians and didn’t get to rest before our performance. Power went out and one of our wives was stuck in the eleveator for over an hour and the manager on hand didn’t know how to reset the elevator cause he tried the wrong key. A maintenance person finally got there after hour and got the right key which took to minutes to open the elevator. Luckily my girlfriend had her phone and some snacks to keep here distracted but she had to use the restroom the whole time. Manager in hand didn’t haven a clue. Was told I would be comped for the room and receive vauchers from gm the next day. Haven’t received anything

2

STEPHEN

Jun 12, 2023

·

Stayed 1 night

John, the night service person, and I use the word “service”, was for lack of a better word pathetic. We mentioned the trash over flowing at 6pm when we left for out event, and when we returned at 9:30, the trash was still there. We told him the phone in the room didn’t work, he said, “wiggle the cord”, also, when asked if there was any air freshener for the room, he said there wasn’t any, that’s just how the rooms smelled because of the humidity. He appeared to have more interested in eating his cherries behind the desk, rather than assisting the patrons staying at the hotel. When I spoke to the morning attendant, she did I was not the first person to say something to her about this particular employee. In addition to this, when returning to the hotel, the sprinkler heads were spraying water over 85% of the entrance leaving you the options of either getting wet, or walking in the dirt and a small portion of the side walk. By far the worth place I’ve ever stayed.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Widely described as convenient and safe, with easy access to the interstate, shopping, and restaurants; several places are walkable. A few guests were bothered by activity and loud music near entrances.

Related guest reviews

10

Daniela

May 31, 2024

·

Stayed 2 nights

This location is walking distance to Starbuck, target, TJmax, and more. Is a safe location

10

Johanna

Dec 1, 2025

·

Stayed 1 night

Staff were friendly. We enjoyed the pool. It was a safe and convenient location with lots of restaurants and other things nearby.

10

ramon

Nov 27, 2023

·

Stayed 1 night

Nice location to stay,

10

Marilyn

Jul 18, 2025

·

Stayed 2 nights

What we like about the property is that it's convenient and located in the area where restaurants, shopping, and easy access on and off the interstate.

10

Torrea L

Feb 13, 2025

·

Stayed 1 night

Everything i needed was in walking distance

10

Ferrin

Jul 14, 2024

·

Stayed 1 night

All stores and restaurants were within walking distance if needed and convenient

10

Ashlee

Apr 6, 2025

·

Stayed 1 night

It safe and quite in the rooms

10

Natali

Feb 17, 2025

·

Stayed 1 night

Convenient location...great staff & clean rooms

10

Rheyna

Feb 16, 2025

·

Stayed 2 nights

Great Area !

8

Terrence

Jun 8, 2025

·

Stayed 2 nights

The area was great

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast quality and stocking are inconsistent: some enjoyed it, while others found it bland, limited, or not replenished, with occasional shortages and short or crowded service. Coffee was sometimes reported cold.

Related guest reviews

10

Trina

Jun 8, 2025

·

Stayed 1 night

It was ok. Beds were hard. Breakfast was bland. Pool water was cold. Staff was very nice, polite and friendly. Rooms were very clean.

8

Jennifer

Feb 10, 2025

·

Stayed 1 night

Everything was quite good. The layout of the breakfast bar was a little crowed.

10

Bianca

Mar 23, 2023

·

Stayed 3 nights

Hotel was nice and staff was friendly but breakfast was terrible

10

Vanessa

May 6, 2024

·

Stayed 1 night

The only issue was the breakfast it should be better because it’s not a cheap place to stay

8

Joseph

May 25, 2025

·

Stayed 1 night

Overall nice experience! Room clean, bathroom clean, bed too soft, ac awfully noisy! Breakfast hours too short…! The lady who ck’d me in needs to learn more customer service techniques…smiles go a long way, Thank you also! The gent who ck’d me out was most pleasant…true customer service oriented!!

10

Bret

Apr 11, 2024

·

Stayed 2 nights

Our stay was awesome. The night host was a very friendly gentleman, who checked us in. Our room was very clean. Very pet friendly hotel, which was nice. We received a welcome bag for our dog with a toy, treats, and poo bags, which was very nice. The breakfast was delicious. They had a big variety of breakfast items to satisfy everyone. We enjoyed the coffee, eggs, and waffles. The staff made sure all items were fresh, and kept this area amazingly clean considering the amount of people who were partaking.

10

JOY

Aug 21, 2025

·

Stayed 2 nights

Excellent hotel!!! We really enjoyed our stay. We had a 2 bedroom suite and there was plenty of space for 3 adults and a baby. It had a full fridge, mini kitchen with a sink and a microwave. The bedroom area was very spacious, as was the bathroom. My only complaint was that the shower door would not close. We tried it from both ends but the shower door kept sliding open while showering resulting in the floor getting wet. Also, the shower pressure was terrible. Too light for my taste. Other than that, the room was great! There was also a patio seating in the front area with a fireplace. We didn't take advantage of that but if you need to unwind with company, that is the go-to spot. Lobby area has snacks for purchasing and there's free continental breakfast available. Before I forget, the hostess at the breakfast area omggggg she was the best!! I'm sorry I didn't get her name but she was definitely a rock star each morning. We enjoyed our stay and will be glad to stay there again.

8

Tina

Apr 13, 2025

·

Stayed 3 nights

We enjoyed the hotel, there's always positives and negatives: breakfast very good Staff very pleasant w the exception of the 2 morni g breakfast ladies, an older black woman and an asian woman. They werent rude, but very not interested in a "good morning" or even look at you. On the last day a young black woman, Dana i believe, was very sweet and cordial, said good morning and have a nice day. Room was clean enough, but the carpet was filthy. From the time we showered and walked around in the room(without going anywhere else) our feet were black. Carpet cleaning needs to happen. Bed linens were very old. Heavy pilling actually scratched us. I turned the sheet over and it was better. The top blanket had rips. Pool was a bit cloudy, and freezing. We were told that the heater was broken and there were no plans to fix it. Disappointing Loved there were drawers in the bathroom! The bed was actually comfortable as most hotel mattresses are not. Seemed a lengthy process to check in, many mouse clicks and about 20 mi s per guest. We dont usually wait that long at other chains, perhaps its just your systems. It was for all of us as there were 3 ahead of me and only one associate at prime time

8

Abrahan

Jul 25, 2025

·

Stayed 3 nights

Spacious and clean rooms. Breakfast area is in an awkward location, needs more options or perhaps needs to be larger to accommodate large weekend crowds.

6

Mary

Apr 25, 2025

·

Stayed 7 nights

It was quiet property. The staff was very nice. In 9 days someone came to clean on day 5 and 6. The breakfast is disgusting. If they hadn't had a sign to say what something was i would not have known. They ran out of milk and a few days later there still wasn't any. People weren't happy about that and just in general. The workers kept the area clean and stocked as well as they could whoever does the ordering definetly wasn't ordering correctly. So the one person working each day was getting attitude from people and it wasn't their fault. I felt very sorry for them.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$113
February	$122
March	$140
April	$152
May	$148
June	$149
July	$144
August	$145
September	$139
October	$145
November	$130
December	$118

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $189	18 $165	19 $164
20 $132	21 $177	22 $201	23 $203	24 $176	25 $166	26 $164
27 $134	28 $178	29 $195	30 $176

Su	Mo	Tu	We	Th	Fr	Sa
				1 $173	2 $159	3 $166
4 $135	5 $173	6 $196	7 $198	8 $178	9 $166	10 $166
11 $130	12 $171	13 $195	14 $196	15 $173	16 $193	17 $185
18 $173	19 $192	20 $200	21 $218	22 $200	23 $192	24 $191
25 $167	26 $192	27 $204	28 $219	29 $183	30 $215	31 $177

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible (Hearing)

1 Bedroom Suite, 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible (Hearing)

1 Bedroom King Suite

Suite, 1 King Bed, Accessible

Studio, 2 Queen Beds, Accessible, Bathtub

Studio Suite, 1 King Bed

Studio, 2 Queen Beds

Suite, 1 King Bed, Accessible (Hearing)

Suite, 2 Queen Beds, Accessible, Bathtub

Guest reviews

Very good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Summerville

Have a question?

Considering this hotel for your Summerville trip?

Prices for upcoming dates