Courtyard by Marriott Hershey Chocolate Avenue

The hotel offers an indoor pool, small fitness room, on-site bar/bistro, Starbucks/pantry, and ample parking. Guests note the pool is modest and sometimes cold, and there are occasional outages or maintenance issues (e.g., fire pit, pool heater, luggage carts).

Reviews frequently praise very clean, well-maintained spaces. A few reported lapses such as an unclean fridge, hair in bathrooms, dusty vents, missed housekeeping, or a single bed bug report.

Rooms are modern, generally spacious and comfortable. Some guests found beds firm, experienced HVAC or humidity problems, slippery showers, noise near the bar, or minor issues like nonworking outlets and worn fridge components.

Staff are widely described as friendly, helpful, and efficient, with fast check-ins and proactive assistance. Occasional negatives include rudeness, understaffing at the bistro/bar, billing or hold confusion, and difficulty honoring adjoining-room or relocation requests.

Conveniently located within minutes of Hersheypark, the Giant Center, outlets, and many restaurants, and often described as quiet. Well-suited for park visits, concerts, and quick area access.

The Bistro/bar and Starbucks provide on-site options; some guests enjoyed the food. Many note that breakfast and coffee are not complimentary, prices can be high, and service may be slow when understaffed.