Name: SpringHill Suites by Marriott Bend
Address: 551 SW Industrial Way, Southern Crossing, Bend, Oregon, United States of America, Bend, Deschutes County, US
Price range: $134–$667 per night
Rating: 8.88

What guests think

SpringHill Suites by Marriott Bend earns strong praise for its walkable location near the Old Mill District and river paths, consistently clean, spacious rooms, and friendly staff, with complimentary breakfast and useful amenities like a gym, pool, and bar.

Many guests disliked the extra nightly parking charge and a few mentioned surprise billing or strict cancellation policies. While most rooms are quiet and comfortable, some reported HVAC or hallway noise, dim lighting, minor maintenance issues, or weaker Wi-Fi on upper floors. Overall, expect a modern, convenient stay close to Bend’s attractions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a small pool, a decent gym, and a bar/lounge with a patio fire pit; EV charging is available but noted as Tesla-only. Many reviews cite paid on-site parking, sometimes unexpected.

Related guest reviews

10

Rick

Jun 8, 2025

·

Stayed 3 nights

Great location. Helpful staff. Nice pool and gym Large room. Very clean.

10

Shane R.

Mar 24, 2025

·

Stayed 1 night

The property was very nice, and very conveniently located. I did not like that I had to pay $20 extra, to park on the hotel property.

10

Jan

May 4, 2025

·

Stayed 1 night

Needed a place to stay for our drive home. Lovely clean room, quiet , nice bar and breakfast area. We didn’t stay long enough to use pool, gym, etc. but it looked nice.

10

Aris

Jun 5, 2024

·

Stayed 1 night

Tesla charger, free breakfast and dogs allowed.

10

Anthony

Apr 14, 2025

·

Stayed 2 nights

Great place to stay. Bed and pillows were good the gym was good too. The only thing negative but I get it is the 20 dollars a night parking.

6

Scot

Jan 16, 2024

·

Stayed 1 night

Motel was clean and modern. Pool was small, wasn't to happy about the surprise parking fee. They also charge for wifi if you use it. Nothing was mentioned about that. They have a hidden fee for everything here that would normally be included in other motels.

10

April

Jul 29, 2025

·

Stayed 2 nights

Dark wood decor was very pretty, Nice bar and patio with fire pit. Enjoyed the walk in closet and spacious bathroom. Great stay before a wedding.

10

Debra

Mar 17, 2024

·

Stayed 3 nights

Great rooms, nice hotel. Charged extra for parking on their own lot which I did not think was right. I did not see on their posting that it was an extra $15 per day. It is ridiculous that hotels have started charging extra for parking when they know people are traveling and have cars, just an extra way to get extra money without posting it in the rate.

8

Caryn

Nov 3, 2023

·

Stayed 2 nights

This hotel was beautiful and clean but there were a couple reasons I rated down a notch. We did not know we would be charged $15 for “overnight” parking for each day! I guess if we only stayed during the day we would not be charged? One of the reasons I picked this hotel was it listed EV charging but did not say it was a Tesla Supercharger that only worked with Teslas.

6

William

Apr 8, 2025

·

Stayed 2 nights

Overall we liked the hotel, but I booked because I wanted a pool and that was closed for most of our stay. The hotel explained there was an accident and pool had to be cleaned. I was surprised that there was a charge of $20 a day for parking. I've stayed in Bend numerous times over last thirty years and never paid for parking. We were pleased though that they took parking off the bill.

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Cleanliness

Cleanliness is a consistent strong point, with many noting spotless spaces and well-kept areas. A few reports mention issues like a mold odor, crumbs, or a peeling bathroom wall.

Related guest reviews

10

Amanda

Jan 14, 2026

·

Stayed 2 nights

This is such a beautiful place to stay. It was clean and comfortable

10

Michele

Sep 3, 2025

·

Stayed 1 night

Beautiful hotel in a great location. Would def stay at this hotel again. The rooms are very clean and comfortable. Large variety of food options offer at breakfast as well.

4

Kelley

May 30, 2023

·

Stayed 2 nights

No queen rooms were ready at check-in which is unacceptable when a room costs $500/night. Tv didn’t work, and there were food crumbs still by the bed.

10

Steven

Jun 9, 2025

·

Stayed 1 night

Everything was great. Very quiet, nice, clean room.

4

Sierra

Dec 28, 2024

·

Stayed 2 nights

Our room 209 reaked of mold, the bathroom wall was peeling. Our tv would not work properly, reached out to staff, they didnt want to move us. the tv was hit and miss. (We have kids)

10

Jean Ann

Oct 2, 2025

·

Stayed 2 nights

Clean, quiet and a great staff! Great location, Could walk to many restaurants and stores.

10

Pam

Nov 23, 2025

·

Stayed 2 nights

Spotless room. Nice and quiet.

10

Ellen

Sep 17, 2025

·

Stayed 2 nights

Very clean, spacious room. Good service. Lots of dining options within walking distance. Recommend.

10

Luke

Mar 21, 2025

·

Stayed 1 night

The property was clean, comfortable, and easy to get around from. The staff were all incredibly friendly as well. I'd gladly stay again

10

Kim

Sep 1, 2025

·

Stayed 2 nights

Helpful, understanding staff! Clean rooms in an excellent location!

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Rooms

Rooms are spacious, modern, and generally comfortable, with thoughtful layouts and good beds. Downsides mentioned include thin walls or HVAC clicking, dim lighting in some rooms, occasional TV/Wi-Fi troubles, and rare mattress comfort concerns.

Related guest reviews

8

Stephen

Jan 1, 2025

·

Stayed 1 night

The lighting was very poor in our room.

10

Steven

Jun 27, 2023

·

Very comfortable and well thought out.

10

Anousa

Jun 16, 2023

·

Stayed 1 night

A way nicer property than I was expecting. Great location and within walking distance of what I was there for, which was the Hayden Homes Amphitheater. Staff was very friendly. The free breakfast was pretty good. Could have used maybe one or two more meat options but the quality of what was there was good. Would stay again.

8

Erika

Jan 16, 2024

·

Stayed 2 nights

Beds were comfortable. Breakfast had a variety. Pool was great and hot tub was nice. Gym was nice. Our TV only had a select few channels that worked the first night we were there. Our room phone had the busy tone every time we tried to call the front desk so we had to go downstairs when we needed something. I told the front desk but there wasn’t much resolution. The walls are paper thin, we got a room on the 4th floor (away from all the families staying there for the wrestling tournament that weekend) and still got woken up early by people with kids next door. Parking $15 a night to park in the parking lot but we should have parked near the curb and walked a little closer. Would do things a little differently but I think we would consider staying again for the location.

10

Vanessa

Jan 18, 2025

·

Stayed 2 nights

Loved this hotel. Very pretty , clean , comfortable. Walking distance to restaurants. Staff was friendly and helpful Walls are a bit thin so hallway noise is a little loud but white noise app on my phone was enough to drown it out Would definitely stay here again

10

ANNE

Jun 11, 2025

·

Stayed 3 nights

I love SpringHill Suites. The rooms and properties have never failed me. The SS was conveniently located and walkable to various shopping and restaurants. The room was clean, spacious, and modern. The shower was huge. The bed was comfortable. If it is an option, I will always choose SS. It’s a very good value. Oh! The complimentary breakfast was not bad, either.

4

Sophie

Mar 25, 2024

·

Stayed 1 night

There was a relentless clicking sound in our room. Finally at 1:00am we called the front desk to ask for help, as we couldn’t sleep. The person working was so rude and seemed extremely irritated with us, and we were just trying to figure out a solution. She interrupted us to say she had a guest in front of her (like we aren’t guests) and said to call us when we knew what we wanted to do (which was….what??) For $200 a night (plus they charge parking which is a little ridiculous) I would expect at minimum helpful and polite service.

10

Heidi

Jul 10, 2025

·

Stayed 5 nights

I really enjoyed this hotel. Everything was clean and the service was excellent. I did stop by breakfast a couple of times, and everything was good. The one down fall there was was the wifi. Apparently if you stay on an upper floor the wifi does not work that well. I was on floor three. If you need to get work done while there I would suggest getting a lower floor.

10

Jon

Aug 22, 2025

·

Stayed 2 nights

Spacious rooms, convenient location

8

Arne

Dec 2, 2025

·

Stayed 4 nights

I already left the front desk know, there is a terrible noise from the fresh air supply to the room. The room doesnt have an opperable window, so, the builder decide to run a central fresh air supply. The opening for that is way too small and make a terrible air flow noise 24/7. I m very sensible for noise during night, so I tried to close this opening with a T shirt, partly helped. Other than this, the Hotel is a nice place, with a central location. I might have to go to a different place next time.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and professional, and check-in is typically smooth. Some guests experienced lapses such as a rude or unhelpful interaction, a delayed bartender, or confusion over fees and cancellations.

Related guest reviews

2

Heather

Aug 4, 2025

·

Stayed 2 nights

I stayed for work and was surprised when i saw charges on my credit card that i wasnt expecting. I was charged for beer that i never ordered or received and $20/day for parking. There was no mention of the parking fees on my itinerary or when i checked in. I wouldnt have parked in the parking lot if they told me about this charge. Also, they knew how long i was staying so why wasnt that charged upfront? Instead they slid it on the bill after i left. Would not recommend this place or stay here again because of these surprise and unexpected fees.

10

Hajin

Jun 29, 2025

·

Stayed 3 nights

I have been to this hotel 4 times in less than 1 year. Nice staff. Clean room. Close to everything. Live vibe. Love the vibe. I cant ask for more. Of course, i will be back to stay soon.

8

Kelly

Aug 27, 2025

·

Stayed 2 nights

The hotel was in a great location with easy access to the Dechutes River and the Old Mill District. The place was very clean and the breakfast was a nice addition. The only complaint we had was the fact that they were very strict with their cancellation. We had an unforeseen event we needed to leave for and our room rate was not able to be refunded

10

Sandi

May 30, 2024

·

Stayed 1 night

Would definitely stay here again. Felt that everyone went above and beyond. The bartender even stayed open later so the concert goers could have some refreshments after the show.

4

Jodi

Oct 3, 2025

·

Stayed 1 night

We were encouraged to visit the bar at check-in but when we went there, the bar tender was nowhere in sight. After about 15 minutes, we went to the front desk to inquire and were told he would go find the bar tender. She came out after about 5 more minutes. Disappointing.

4

Sophie

Mar 25, 2024

·

Stayed 1 night

There was a relentless clicking sound in our room. Finally at 1:00am we called the front desk to ask for help, as we couldn’t sleep. The person working was so rude and seemed extremely irritated with us, and we were just trying to figure out a solution. She interrupted us to say she had a guest in front of her (like we aren’t guests) and said to call us when we knew what we wanted to do (which was….what??) For $200 a night (plus they charge parking which is a little ridiculous) I would expect at minimum helpful and polite service.

10

Jean Ann

Oct 2, 2025

·

Stayed 2 nights

Clean, quiet and a great staff! Great location, Could walk to many restaurants and stores.

8

Kristen

Aug 18, 2025

·

Stayed 1 night

I joined the Marriott rewards when I checked in and staff said they would waive the parking fee, but then I was charged for it. It's not a big deal at only $20, but it is just annoying.

10

Kim

Sep 1, 2025

·

Stayed 2 nights

Helpful, understanding staff! Clean rooms in an excellent location!

10

Javier

Dec 29, 2025

·

Stayed 1 night

Very courteous and helpful

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AI-generated summary based on recent guest reviews

Location

Excellent, walkable location near the Old Mill District, river paths, shops, restaurants, and the Hayden Homes Amphitheater. Many guests appreciated being able to walk to concerts and dining.

Related guest reviews

10

Michele

Sep 3, 2025

·

Stayed 1 night

Beautiful hotel in a great location. Would def stay at this hotel again. The rooms are very clean and comfortable. Large variety of food options offer at breakfast as well.

10

Rochelle

Jun 1, 2025

·

Stayed 1 night

Super convenient location. We walked to our concert at Hayden Homes in about 15 minutes. Restaurants and bars are close as well. If you wanted to kayak or raft, the inlet is very close.

10

Jonathan

Jun 30, 2025

·

Stayed 2 nights

Springhill Suites is conveniently located near the concert venue, only a 10-15 minute walk. Staff were extraordinarily polite and helpful.

10

Kory

Oct 21, 2024

·

Stayed 3 nights

Extremely central location, with many shops and restaurants within walking distance

8

Kelly

Aug 27, 2025

·

Stayed 2 nights

The hotel was in a great location with easy access to the Dechutes River and the Old Mill District. The place was very clean and the breakfast was a nice addition. The only complaint we had was the fact that they were very strict with their cancellation. We had an unforeseen event we needed to leave for and our room rate was not able to be refunded

10

Anahita

Jun 19, 2025

·

Stayed 2 nights

Great location. My room was huge and clean and new! Really enjoyed my stay. Walking distance to shops and many restaurants. Close to the river as well!

10

CRYSTAL

Jun 24, 2023

·

Stayed 1 night

This is one of the nicest hotels I've stayed at in a long time! I loved how the rooms were spaced out, it was super quiet, the bed was super comfortable, and the room was VERY clean and stylish! The location is perfect for walking either downtown, to the Old Mill District, and is directly across the street from the Box Factory with lots of drinking, dining and shopping options close by! I have nothing bad to say about my stay here and will ABSOLUTELY stay here again!

8

Barbara

Oct 5, 2025

·

Stayed 2 nights

This is a very nice modern hotel. The room was very comfortable. We enjoyed walking to the Old Mill shopping and eating nearby. We did not expect the $20 per night parking fee.

8

Arne

Dec 2, 2025

·

Stayed 4 nights

I already left the front desk know, there is a terrible noise from the fresh air supply to the room. The room doesnt have an opperable window, so, the builder decide to run a central fresh air supply. The opening for that is way too small and make a terrible air flow noise 24/7. I m very sensible for noise during night, so I tried to close this opening with a T shirt, partly helped. Other than this, the Hotel is a nice place, with a central location. I might have to go to a different place next time.

10

Marcy

Dec 2, 2024

·

Stayed 4 nights

Close to the Old Mill shipping district and to downtown Bend. Love the location!

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is frequently praised for quality and variety, though a few found the layout crowded or the eggs average. There is an on-site bar/bistro noted as convenient; no full restaurant.

Related guest reviews

10

Michele

Sep 3, 2025

·

Stayed 1 night

Beautiful hotel in a great location. Would def stay at this hotel again. The rooms are very clean and comfortable. Large variety of food options offer at breakfast as well.

10

Anousa

Jun 16, 2023

·

Stayed 1 night

A way nicer property than I was expecting. Great location and within walking distance of what I was there for, which was the Hayden Homes Amphitheater. Staff was very friendly. The free breakfast was pretty good. Could have used maybe one or two more meat options but the quality of what was there was good. Would stay again.

10

Micah

Nov 28, 2025

·

Stayed 1 night

Very comfortable and even though our room was right next to the front desk and entrance, we didn’t hear any noise at night waking us up. The breakfast was delicious and the area around the hotel was beautiful and amazing food trucks

10

ANNE

Jun 11, 2025

·

Stayed 3 nights

I love SpringHill Suites. The rooms and properties have never failed me. The SS was conveniently located and walkable to various shopping and restaurants. The room was clean, spacious, and modern. The shower was huge. The bed was comfortable. If it is an option, I will always choose SS. It’s a very good value. Oh! The complimentary breakfast was not bad, either.

8

Marcus

Apr 22, 2024

·

Stayed 1 night

the only rough part was breakfast. the layout has everyone merging in one area. Not the staff's fault but bad architecture, trying to get food turned into a hassle which kind of set the tone for the rest of the morning.

10

Carol

Jun 13, 2025

·

Stayed 2 nights

The room was very clean and amenities great. Beds were very very comfortable. Black out curtains helped alot. Our room was very spacious.All staff were so friendly and welcoming Breakfast was very good. Enjoyed happy hour and the out door sitting area. Alot of food options near by or easily walkable. Exceptional hotel and would not even consider looking for another if we return to Bend. A+

10

BRANDON

Sep 14, 2023

·

Stayed 1 night

Everything was great. I think a vending machine would be nice. Even though I heard staff talking about going CASH LESS. Thats a bit disappointing. I'm not the only one who thinks that way. And at breakfast, the scrambled eggs were a bit watery and bland. Eggs are cheap enough to use real eggs, rather than egg powder. Other than that it was a pleasant stay. Thanks again.

10

Heather

Jun 9, 2025

·

Stayed 2 nights

Great rooms, free breakfast, excellent service, walkable to many places to eat. Highly recommend!

10

sharon

Jul 2, 2023

·

Stayed 4 nights

Awesome staff, GREAT bistro/ bar, and our bartender Conner was really accommodating and professional. Love this hotel!

10

Gersom

Jun 24, 2025

·

Stayed 1 night

From check in to check out our stay was fantastic. The room and hotel were clean and we loved our room! The breakfast was delicious and different than most hotels. We will definitely stay again

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AI-generated summary based on recent guest reviews

Month	Average price
January	$143
February	$164
March	$165
April	$170
May	$275
June	$317
July	$346
August	$350
September	$259
October	$197
November	$153
December	$135

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $180	15 $180	16 $256	17 $332	18 $667	19 $220
20 $193	21 $188	22 $244	23 $199	24 $189	25 $196	26 $274
27 $244	28 $196	29 $297	30 $297

Su	Mo	Tu	We	Th	Fr	Sa
				1 $196	2 $236	3 $293
4 $141	5 $158	6 $158	7 $276	8 $262	9 $224	10 $181
11 $134	12 $149	13 $186	14 $193	15 $192	16 $213	17 $213
18 $156	19 $182	20 $187	21 $200	22 $204	23 $166	24 $174
25 $158	26 $163	27 $183	28 $184	29 $179	30 $174	31 $175

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Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

Suite, Multiple Beds (Hearing Accessible)

Suite, Multiple Beds

Suite, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed (Hearing Accessible)

Suite, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Suite, Multiple Beds (Mobility Accessible, Tub)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about SpringHill Suites by Marriott Bend

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Prices for upcoming dates