Star Palace Beach Hotel
84 USD
a notte
Media per settembre
Prezzi per Star Palace Beach Hotel
Seleziona le date per controllare prezzi e disponibilità
84 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Star Palace Beach Hotel, il prezzo per notte è in media di 59 USD nel mese più economico (marzo) e di 109 USD nel mese più caro (luglio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 63 USD |
| febbraio | 69 USD |
| marzo | 59 USD |
| aprile | 75 USD |
| maggio | 76 USD |
| giugno | 81 USD |
| luglio | 109 USD |
| agosto | 107 USD |
| settembre | 84 USD |
| ottobre | 74 USD |
| novembre | 78 USD |
| dicembre | 81 USD |
G
F
M
A
M
G
L
A
set · 84 USD
S
O
N
D
Prezzo più alto: luglio (circa 109 USD)
Prezzo più basso: marzo (circa 59 USD)
Informazioni su questa struttura
Grazie ad un'ampia gamma di servizi ricreativi, che includono una piscina all'aperto e una palestra, il divertimento è assicurato. Questo hotel offre, inoltre, il Wi-Fi gratuito e servizi di concierge.
Servizi
Grazie ad un'ampia gamma di servizi ricreativi, che includono una piscina all'aperto e una palestra, il divertimento è assicurato. Questo hotel offre, inoltre, il Wi-Fi gratuito e servizi di concierge.
Servizi per le aziende
Potrai usufruire di una reception aperta 24 ore su 24, deposito bagagli e ascensore. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Assapora le delizie di Pelican, uno dei 3 ristoranti disponibili presso un hotel, che propone cucina internazionale, o chiama il servizio in camera con orario limitato. Rilassati con il tuo drink preferito presso un bar/lounge e un bar a bordo piscina. La colazione a buffet è disponibile a pagamento tutti i giorni dalle ore 07:00 alle ore 11:30.
Camere
Soggiorna in una delle 120 camere della struttura, complete di TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, cassaforte (adatta a contenere un laptop) e accessori per la preparazione di caffè/tè.
Posizione
Quando alloggerai in Star Palace Hotel di Mazatlán (Zona Dorada), sarai in una posizione ottimale e potrai raggiungere Malecón di Mazatlán e Plaza Machado in meno di un quarto d'ora di auto. Questo hotel sulla spiaggia dista 0,3 km da Isole e Aree Protette del Golfo di California e 0,3 km da Playa Sábalo.
Nelle vicinanze
Isole e Aree Protette del Golfo di California(0.1 miglia)
Playa Sábalo(0.1 miglia)
Spiaggia di Punta Camarón(1.5 miglia)
Museo delle Conchiglie(1.6 miglia)
Riserva Ecologica Islas de Mazatlan(1.7 miglia)
Campo da golf El Cid Country Club(1.9 miglia)
Bula(2 miglia)
Casino MonteCarlo(2 miglia)
Casinò del Rey(2 miglia)
Monumento a la Familia(2.2 miglia)
Caverna del Diablo(2.3 miglia)
Malecón di Mazatlán(2.3 miglia)
Lettere di Mazatlán(2.3 miglia)
Centro commerciale Galerías Mazatlán(2.3 miglia)
Pacific Golf Center(2.6 miglia)
L'aeroporto internazionale più vicino è Aeroporto Internazionale di Mazatlán (MZT)(16.3 miglia)
Parcheggio
Ristorante
Piscina
Camere non fumatori
Servizio di pulizia
Cassetta di sicurezza
Posizione
Avenida Camarón Sábalo, El Encanto, Mazatlan, Stato di Sinaloa, Messico
Isole e Aree Protette del Golfo di California (0.1 miglia)
Playa Sábalo (0.1 miglia)
Spiaggia di Punta Camarón (1.5 miglia)
Museo delle Conchiglie (1.6 miglia)
Riserva Ecologica Islas de Mazatlan (1.7 miglia)
Campo da golf El Cid Country Club (1.9 miglia)
Opzioni camera
8
Camera Standard
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
Aria condizionataWi-Fi (gratuito)Bagno privato
7
Camera Standard, vista oceano
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
9
Standard Room, 2 Double Beds, No view
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
Aria condizionataWi-Fi (gratuito)Bagno privato
8
Camera Standard, 2 letti matrimoniali
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
Aria condizionataWi-Fi (gratuito)Bagno privato
Recensioni degli ospiti su Star Palace Beach Hotel
7.7
Buono
Sulla base di 368 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
14%
In coppia
15%
Famiglia
54%
Gruppo
15%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Al Star Palace Beach Hotel, gli ospiti lodano ripetutamente la posizione fronte spiaggia e la cordialità di alcuni membri del personale, ma molti avvertono riguardo al forte rumore della vita notturna fino a tarda notte, al servizio incostante e alla formula all-inclusive con cibo e orari limitati e variabili.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Al Star Palace Beach Hotel, gli ospiti lodano ripetutamente la posizione fronte spiaggia e la cordialità di alcuni membri del personale, ma molti avvertono riguardo al forte rumore della vita notturna fino a tarda notte, al servizio incostante e alla formula all-inclusive con cibo e orari limitati e variabili.
Le camere sono semplici, prive di comfort come un frigorifero o una macchina per il caffè, e alcuni hanno trovato i letti scomodi; il Wi-Fi è generalmente buono, ma non affidabile per tutti. Il feedback sulla pulizia è misto, spaziando da camere immacolate e aree esterne curate a ascensori sporchi, odore di cloro in piscina, muffa e occasionali insetti. La struttura include accesso diretto alla spiaggia e una piscina vivace, ma il parcheggio è limitato e gli ascensori possono sembrare piccoli o usurati. Aspettatevi un soggiorno fronte spiaggia vivace, ideale per i viaggiatori che danno priorità alla posizione rispetto alla tranquillità.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
L'accesso alla spiaggia e una vivace area piscina sono punti a favore per alcuni ospiti. Diverse recensioni lamentano la limitazione del parcheggio e ascensori piccoli o sporchi, e la piscina può essere affollata o non ben mantenuta.
Recensioni degli ospiti correlate
8
Jennifer Lee Ann
17 feb 2023
·
Soggiorno di 7 notti
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
2
Patrick
15 mag 2024
·
Soggiorno di 6 notti
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
6
Francisco Concepción
13 ago 2024
·
Soggiorno di 1 notte
Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.
Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.
6
stephen
15 apr 2024
·
Soggiorno di 7 notti
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
10
Xochitl
27 apr 2023
·
Soggiorno di 2 notti
El acceso a la playa me gusto. No me gusto la falta de estacionamiento y que el hotel se deslinde de proporcionar un lugar seguro para el automovil.
El acceso a la playa me gusto. No me gusto la falta de estacionamiento y que el hotel se deslinde de proporcionar un lugar seguro para el automovil.
4
ANGUS
10 feb 2023
·
Soggiorno di 14 notti
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
6
Amanda
26 mar 2023
·
Soggiorno di 7 notti
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
8
Geovanni
10 apr 2023
·
Soggiorno di 3 notti
A favor que puedes ir a los diferentes hoteles de la cadena ubicados a lado. En contra que algunos alimentos es forzoso ir a otro de sus hoteles para tomarlos.
A favor que puedes ir a los diferentes hoteles de la cadena ubicados a lado. En contra que algunos alimentos es forzoso ir a otro de sus hoteles para tomarlos.
6
michael
15 apr 2024
·
Soggiorno di 4 notti
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
6
Judith
14 nov 2023
·
Soggiorno di 3 notti
En general el hotel es promedio, las habitaciones son muy sencillas lo bueno es que tienen Smart tv y el internet es gratuito. lo visitamos en temporada baja contratando el todo incluído, Pésima la comida, del bufete es poco lo que está rico, para la pizza solo te dan una rebanada y eso tiene que ir la persona a pedirla, las bebidas es un vasito pequeño y el agua te la dan caliente . Llevamos automóvil y era un problema el salir o entrar del estacionamiento pues al parecer el guardia de adentro es el mismo de afuera entonces tocaba ir a recepción a qué lo ubicarán para que nos pudiera abrir, los elevadores muy pequeños y y nunca te dejan papel más que el primer día
En general el hotel es promedio, las habitaciones son muy sencillas lo bueno es que tienen Smart tv y el internet es gratuito. lo visitamos en temporada baja contratando el todo incluído, Pésima la comida, del bufete es poco lo que está rico, para la pizza solo te dan una rebanada y eso tiene que ir la persona a pedirla, las bebidas es un vasito pequeño y el agua te la dan caliente . Llevamos automóvil y era un problema el salir o entrar del estacionamiento pues al parecer el guardia de adentro es el mismo de afuera entonces tocaba ir a recepción a qué lo ubicarán para que nos pudiera abrir, los elevadores muy pequeños y y nunca te dejan papel más que el primer día
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Il feedback è misto: diversi ospiti hanno elogiato camere immacolate e una pulizia generale eccellente, mentre altri hanno segnalato ascensori e corridoi sporchi, odore di cloro in piscina o muffa, perdite e occasionali formiche.
Recensioni degli ospiti correlate
2
Patrick
15 mag 2024
·
Soggiorno di 6 notti
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
6
Francisco Concepción
13 ago 2024
·
Soggiorno di 1 notte
Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.
Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.
6
Anel Mariela
5 giu 2023
·
Soggiorno di 4 notti
El hotel tiene poco remodelado, sin embargo queda mucho a deber en cuanto al concepto todo incluido. No hay room service, tampoco frigobar. Solo se puede comer en restaurante de “especialidad” una vez al día para lo cual se requiere reservar haciendo filas enormes. Los restaurantes de 5 y 4 tiempos solo dan opciones para plato fuerte, los otros tiempos son todos iguales. Para comer sushi o ceviche se requiere reservar.Se utilizan vasos desechables en los bares que se encuentran constantemente tirados por la playa. El menú en el buffet es poco variado, no hay muchas opciones y los postres son pocos, lo mismo todos los días. La alberca del hotel está sucia y descuidada aunque la limpian diario, tiene algo de moho. Aunque el hotel luna pertenece a la cadena palace, solo se puede acceder al desayuno y no a las instalaciones, que son mucho mejores que las de los otros palace. En cuanto a la atención del personal es excelente. Son muy serviciales y atentos, haciendo especial mención al mesero Josué y al mesero que está en el sushi.
El hotel tiene poco remodelado, sin embargo queda mucho a deber en cuanto al concepto todo incluido. No hay room service, tampoco frigobar. Solo se puede comer en restaurante de “especialidad” una vez al día para lo cual se requiere reservar haciendo filas enormes. Los restaurantes de 5 y 4 tiempos solo dan opciones para plato fuerte, los otros tiempos son todos iguales. Para comer sushi o ceviche se requiere reservar.Se utilizan vasos desechables en los bares que se encuentran constantemente tirados por la playa. El menú en el buffet es poco variado, no hay muchas opciones y los postres son pocos, lo mismo todos los días. La alberca del hotel está sucia y descuidada aunque la limpian diario, tiene algo de moho. Aunque el hotel luna pertenece a la cadena palace, solo se puede acceder al desayuno y no a las instalaciones, que son mucho mejores que las de los otros palace. En cuanto a la atención del personal es excelente. Son muy serviciales y atentos, haciendo especial mención al mesero Josué y al mesero que está en el sushi.
8
karla lorena
7 mar 2024
·
Soggiorno di 6 notti
La limpieza es mala y demasiado ruidoso desde que amanece
La limpieza es mala y demasiado ruidoso desde que amanece
4
ANGUS
10 feb 2023
·
Soggiorno di 14 notti
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
6
Amanda
26 mar 2023
·
Soggiorno di 7 notti
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
2
Enrique
30 dic 2022
·
Soggiorno di 1 notte
This hotel is not the ideal place to stay. Dirty rooms, and check in is horrible. Would not stay here again.
This hotel is not the ideal place to stay. Dirty rooms, and check in is horrible. Would not stay here again.
6
michael
15 apr 2024
·
Soggiorno di 4 notti
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
4
Jorge
18 feb 2024
·
Soggiorno di 1 notte
Nos tocaron unas personas que a mi criterio muy pésimas de atención. La persona que estaba asignada a la limpieza de la segunda planta llegó varias veces a tamborear la puerta sin ningún sentido solo para asegurarse que si estábamos allí. En el check Out el muchacho peor súper desatento y de pésimo comportamiento.
Nos tocaron unas personas que a mi criterio muy pésimas de atención. La persona que estaba asignada a la limpieza de la segunda planta llegó varias veces a tamborear la puerta sin ningún sentido solo para asegurarse que si estábamos allí. En el check Out el muchacho peor súper desatento y de pésimo comportamiento.
8
Nestor
18 lug 2023
·
Soggiorno di 2 notti
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
Le camere sono semplici e mancano di comfort comuni come un frigorifero, un microonde o una macchina per il caffè, e alcuni avrebbero desiderato più spazio per riporre gli oggetti o specchi. Molti hanno notato letti scomodi e rumori molesti provenienti dalla strada, mentre il Wi-Fi variava da molto buono a inaffidabile.
Recensioni degli ospiti correlate
2
Vernen
1 feb 2023
·
Soggiorno di 21 notti
The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
8
Karla
21 mar 2023
·
Soggiorno di 2 notti
Faltan espejos, solo hay uno en el baño, si pusieran otro en la habitación estaría perfecto
Faltan espejos, solo hay uno en el baño, si pusieran otro en la habitación estaría perfecto
8
Jennifer Lee Ann
17 feb 2023
·
Soggiorno di 7 notti
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
2
Patrick
15 mag 2024
·
Soggiorno di 6 notti
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
6
stephen
15 apr 2024
·
Soggiorno di 7 notti
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
8
CITLALI JAZMIN REYES
23 mag 2024
·
Soggiorno di 3 notti
todo esta bien, sin embargo enrente hay varios bares y n la habitacion que nos toco se escuchaba la musica y lbanda a todo lo que daba y no pudimos dormir bien.
todo esta bien, sin embargo enrente hay varios bares y n la habitacion que nos toco se escuchaba la musica y lbanda a todo lo que daba y no pudimos dormir bien.
6
Rosa Ana
15 set 2025
·
Soggiorno di 6 notti
Muy buen internet en todas las instalaciones
Muy buen internet en todas las instalaciones
6
maricela
3 giu 2022
·
Soggiorno di 3 notti
La verdad las camas son muy incómodas pero de hay en más esta bien
La verdad las camas son muy incómodas pero de hay en más esta bien
8
Nestor
18 lug 2023
·
Soggiorno di 2 notti
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
6
Agustin
15 apr 2024
·
Soggiorno di 4 notti
Rooms needed. Mini fridge,.microwave
Rooms needed. Mini fridge,.microwave
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizio
Il servizio è incostante: molti hanno elogiato il personale cordiale e attento e alcune esperienze positive al check-in, ma altri hanno segnalato comportamenti scortesi, una reception inefficiente e problemi con il check-in o il pagamento.
Recensioni degli ospiti correlate
2
Vernen
1 feb 2023
·
Soggiorno di 21 notti
The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
10
Sergio
16 apr 2023
·
La recepcionista Muraima fue muy amable y nos proporcionó la habitación a las 11 am, cuando normalmente las entregan hasta las 3 pm Excelente servicio
La recepcionista Muraima fue muy amable y nos proporcionó la habitación a las 11 am, cuando normalmente las entregan hasta las 3 pm Excelente servicio
2
Gladys
14 apr 2024
·
Soggiorno di 5 notti
Tuve problemas con el check in . Al parecer los adelantos que me pidieron para asegurar mi reservación no fueron aceptados (con tarjeta de crédito y transferencia bancaria). Me hicieron pasar un mal rato con mi familia ávida de irse a descansar. Finalmente aceptaron el pago de mi esposo y nos pusieron el brazalete de plástico.
Tuve problemas con el check in . Al parecer los adelantos que me pidieron para asegurar mi reservación no fueron aceptados (con tarjeta de crédito y transferencia bancaria). Me hicieron pasar un mal rato con mi familia ávida de irse a descansar. Finalmente aceptaron el pago de mi esposo y nos pusieron el brazalete de plástico.
10
Jorge Armando
25 apr 2024
·
Soggiorno di 4 notti
Excelente servicio
Excelente servicio
10
Alejandra
2 set 2024
·
Soggiorno di 1 notte
Excelente atención
Excelente atención
2
Patrick
15 mag 2024
·
Soggiorno di 6 notti
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
10
Griselda
20 apr 2025
·
Soggiorno di 3 notti
Excelentes vacaciones y servicio!!!
Excelentes vacaciones y servicio!!!
4
ARMANDO
17 mag 2024
·
Soggiorno di 4 notti
La recepción no fue buena, mal trato de parte del personal, y estaba jugando cartas con mis hijos, y a las 11 PM paso alguien del staff y apago la luz sin advertirnos si quiera, con semejante grosería esta claro que no regreso.
La recepción no fue buena, mal trato de parte del personal, y estaba jugando cartas con mis hijos, y a las 11 PM paso alguien del staff y apago la luz sin advertirnos si quiera, con semejante grosería esta claro que no regreso.
4
Jorge
18 feb 2024
·
Soggiorno di 1 notte
Nos tocaron unas personas que a mi criterio muy pésimas de atención. La persona que estaba asignada a la limpieza de la segunda planta llegó varias veces a tamborear la puerta sin ningún sentido solo para asegurarse que si estábamos allí. En el check Out el muchacho peor súper desatento y de pésimo comportamiento.
Nos tocaron unas personas que a mi criterio muy pésimas de atención. La persona que estaba asignada a la limpieza de la segunda planta llegó varias veces a tamborear la puerta sin ningún sentido solo para asegurarse que si estábamos allí. En el check Out el muchacho peor súper desatento y de pésimo comportamiento.
10
Briss
18 ott 2024
·
Soggiorno di 2 notti
Muy buen lugar para vacacionar, excelente atención de todo el staff :)
Muy buen lugar para vacacionar, excelente atención de todo el staff :)
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Posizione
Situato direttamente sulla spiaggia e raggiungibile a piedi da molti ristoranti, ma diverse recensioni mettono in guardia contro la musica molto forte proveniente da discoteche e dalla strada, che può durare fino alle 4 del mattino circa.
Recensioni degli ospiti correlate
8
Jennifer Lee Ann
17 feb 2023
·
Soggiorno di 7 notti
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
6
stephen
15 apr 2024
·
Soggiorno di 7 notti
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
10
Xochitl
27 apr 2023
·
Soggiorno di 2 notti
El acceso a la playa me gusto. No me gusto la falta de estacionamiento y que el hotel se deslinde de proporcionar un lugar seguro para el automovil.
El acceso a la playa me gusto. No me gusto la falta de estacionamiento y que el hotel se deslinde de proporcionar un lugar seguro para el automovil.
4
ANGUS
10 feb 2023
·
Soggiorno di 14 notti
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
4
IMELDA
19 mar 2024
·
Soggiorno di 2 notti
Pésima atención de gran parte del personal, no orientan al usuario, son muy poco tolerantes y groseros. No recomiendo el hotel, demasiado ruidosa la habitación, realmente no se puede dormir por la noche con tanto ruido de antros y vehículos. La cama muy incómoda.
Pésima atención de gran parte del personal, no orientan al usuario, son muy poco tolerantes y groseros. No recomiendo el hotel, demasiado ruidosa la habitación, realmente no se puede dormir por la noche con tanto ruido de antros y vehículos. La cama muy incómoda.
6
Amanda
26 mar 2023
·
Soggiorno di 7 notti
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
8
Araceli M
2 ott 2024
·
Soggiorno di 2 notti
Staff was awesome it’s in a great area.
Staff was awesome it’s in a great area.
6
michael
15 apr 2024
·
Soggiorno di 4 notti
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
8
CITLALI JAZMIN REYES
23 mag 2024
·
Soggiorno di 3 notti
todo esta bien, sin embargo enrente hay varios bares y n la habitacion que nos toco se escuchaba la musica y lbanda a todo lo que daba y no pudimos dormir bien.
todo esta bien, sin embargo enrente hay varios bares y n la habitacion que nos toco se escuchaba la musica y lbanda a todo lo que daba y no pudimos dormir bien.
8
Nestor
18 lug 2023
·
Soggiorno di 2 notti
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
Goteaba del techo saliendo del baño y había animalitos como hormiguas, las camas muy duras y no se puede dormir por el ruido excesivo de la calle hasta las 4 am
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Ristorazione
Frequenti lamentele riguardo alla formula all-inclusive: varietà e qualità limitate, sedi che aprono in ritardo o in modo irregolare, piccole porzioni di bevande e lunghe code per le prenotazioni. Alcuni ospiti hanno apprezzato alcuni piatti o hanno preferito ristoranti nelle vicinanze.
Recensioni degli ospiti correlate
2
Patrick
15 mag 2024
·
Soggiorno di 6 notti
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
6
stephen
15 apr 2024
·
Soggiorno di 7 notti
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
10
Mayra Yasmin
6 mag 2023
·
Soggiorno di 1 notte
Confortable y bonitas intalaciones. Comida muy rica y el jacuzzi 👍👍
Confortable y bonitas intalaciones. Comida muy rica y el jacuzzi 👍👍
6
Anel Mariela
5 giu 2023
·
Soggiorno di 4 notti
El hotel tiene poco remodelado, sin embargo queda mucho a deber en cuanto al concepto todo incluido. No hay room service, tampoco frigobar. Solo se puede comer en restaurante de “especialidad” una vez al día para lo cual se requiere reservar haciendo filas enormes. Los restaurantes de 5 y 4 tiempos solo dan opciones para plato fuerte, los otros tiempos son todos iguales. Para comer sushi o ceviche se requiere reservar.Se utilizan vasos desechables en los bares que se encuentran constantemente tirados por la playa. El menú en el buffet es poco variado, no hay muchas opciones y los postres son pocos, lo mismo todos los días. La alberca del hotel está sucia y descuidada aunque la limpian diario, tiene algo de moho. Aunque el hotel luna pertenece a la cadena palace, solo se puede acceder al desayuno y no a las instalaciones, que son mucho mejores que las de los otros palace. En cuanto a la atención del personal es excelente. Son muy serviciales y atentos, haciendo especial mención al mesero Josué y al mesero que está en el sushi.
El hotel tiene poco remodelado, sin embargo queda mucho a deber en cuanto al concepto todo incluido. No hay room service, tampoco frigobar. Solo se puede comer en restaurante de “especialidad” una vez al día para lo cual se requiere reservar haciendo filas enormes. Los restaurantes de 5 y 4 tiempos solo dan opciones para plato fuerte, los otros tiempos son todos iguales. Para comer sushi o ceviche se requiere reservar.Se utilizan vasos desechables en los bares que se encuentran constantemente tirados por la playa. El menú en el buffet es poco variado, no hay muchas opciones y los postres son pocos, lo mismo todos los días. La alberca del hotel está sucia y descuidada aunque la limpian diario, tiene algo de moho. Aunque el hotel luna pertenece a la cadena palace, solo se puede acceder al desayuno y no a las instalaciones, que son mucho mejores que las de los otros palace. En cuanto a la atención del personal es excelente. Son muy serviciales y atentos, haciendo especial mención al mesero Josué y al mesero que está en el sushi.
4
ANGUS
10 feb 2023
·
Soggiorno di 14 notti
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
6
Amanda
26 mar 2023
·
Soggiorno di 7 notti
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
8
Geovanni
10 apr 2023
·
Soggiorno di 3 notti
A favor que puedes ir a los diferentes hoteles de la cadena ubicados a lado. En contra que algunos alimentos es forzoso ir a otro de sus hoteles para tomarlos.
A favor que puedes ir a los diferentes hoteles de la cadena ubicados a lado. En contra que algunos alimentos es forzoso ir a otro de sus hoteles para tomarlos.
6
michael
15 apr 2024
·
Soggiorno di 4 notti
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
6
Judith
14 nov 2023
·
Soggiorno di 3 notti
En general el hotel es promedio, las habitaciones son muy sencillas lo bueno es que tienen Smart tv y el internet es gratuito. lo visitamos en temporada baja contratando el todo incluído, Pésima la comida, del bufete es poco lo que está rico, para la pizza solo te dan una rebanada y eso tiene que ir la persona a pedirla, las bebidas es un vasito pequeño y el agua te la dan caliente . Llevamos automóvil y era un problema el salir o entrar del estacionamiento pues al parecer el guardia de adentro es el mismo de afuera entonces tocaba ir a recepción a qué lo ubicarán para que nos pudiera abrir, los elevadores muy pequeños y y nunca te dejan papel más que el primer día
En general el hotel es promedio, las habitaciones son muy sencillas lo bueno es que tienen Smart tv y el internet es gratuito. lo visitamos en temporada baja contratando el todo incluído, Pésima la comida, del bufete es poco lo que está rico, para la pizza solo te dan una rebanada y eso tiene que ir la persona a pedirla, las bebidas es un vasito pequeño y el agua te la dan caliente . Llevamos automóvil y era un problema el salir o entrar del estacionamiento pues al parecer el guardia de adentro es el mismo de afuera entonces tocaba ir a recepción a qué lo ubicarán para que nos pudiera abrir, los elevadores muy pequeños y y nunca te dejan papel más que el primer día
4
Hector
6 apr 2023
·
Soggiorno di 7 notti
El costo es alto para el beneficio que se recibe. La atención del personal en su mayoría es buena (la Concierge en Océano Palace Angelica Guevara, con muy buena actitud y en todo momento dispuesta a ayudar a mejorar la estancia). Creo qué hay mejores opciones para un All Inclusive en Mazatlán
El costo es alto para el beneficio que se recibe. La atención del personal en su mayoría es buena (la Concierge en Océano Palace Angelica Guevara, con muy buena actitud y en todo momento dispuesta a ayudar a mejorar la estancia). Creo qué hay mejores opciones para un All Inclusive en Mazatlán
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
8
Melissa
23 mag 2026
·
Soggiorno di 2 notti
Lo que no me gustó que tuve que insistir mucho para que me dieran la Botella de vino que venía programada en la app.
Lo que no me gustó que tuve que insistir mucho para que me dieran la Botella de vino que venía programada en la app.
10
Cesar Omar
10 apr 2026
·
Soggiorno di 1 notte
Solo personal de bar y restaurante pueden mejorar su servicio
Solo personal de bar y restaurante pueden mejorar su servicio
10
SANDY YULENI
10 apr 2026
·
Soggiorno di 1 notte
Muy bien y elegante
Muy bien y elegante
10
Magdalicia
6 apr 2026
·
Soggiorno di 2 notti
Habitación limpia | Personal amable| Vista a la playa | Ideal para familias
Habitación limpia | Personal amable| Vista a la playa | Ideal para familias
10
Rodolfo Fabio
8 gen 2026
·
Soggiorno di 2 notti
Todo bien
Todo bien
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:00
Prima delle 11:30
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
- 2026-09-20: 75.74168032646179USD
- 2026-09-21: 119.63588128089904USD
- 2026-09-22: 114.20817074775695USD
- 2026-09-23: 67.22123964786529USD
- 2026-09-24: 67.22123964786529USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 71.51195744514465USD
- 2026-09-28: 82.95387449264526USD
- 2026-09-29: 82.95387449264526USD
- 2026-09-30: 77.94803194999695USD
- 2026-10-01: 67.22123964786529USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 74.37243889808654USD
- 2026-10-05: 84.63714837074279USD
- 2026-10-06: 84.63714837074279USD
- 2026-10-07: 67.22123964786529USD
- 2026-10-08: 72.9421981716156USD
- 2026-10-09: 133.43961928367614USD
- 2026-10-10: 133.88324018478392USD
- 2026-10-11: 71.51195744514465USD
- 2026-10-12: 84.63714837074279USD
- 2026-10-13: 72.9421981716156USD
- 2026-10-14: 67.22123964786529USD
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 70.79683708190917USD
- 2026-10-19: 71.51195744514465USD
- 2026-10-20: 70.79683708190917USD
- 2026-10-21: 71.51195744514465USD
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 119.63588128089904USD
- 2026-10-26: 75.08755926132201USD
- 2026-10-27: 76.517791223526USD
- 2026-10-28: 71.51195744514465USD
- 2026-10-29: 70.79683708190917USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 85.09922681808472USD
- 2026-11-02: 87.09875050544738USD
- 2026-11-03: 87.09875050544738USD
- 2026-11-04: 71.51195744514465USD
- 2026-11-05: 88.13063776969909USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 77.23291158676147USD
- 2026-11-09: 82.23875412940978USD
- 2026-11-10: 82.23875412940978USD
- 2026-11-11: 77.94803194999695USD
- 2026-11-12: 82.95387449264526USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 86.52946754455566USD
- 2026-11-16: 85.09922681808472USD
- 2026-11-17: 77.23291158676147USD
- 2026-11-18: 86.46090468406676USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti con carte di credito e carte di debito; non si accettano contanti
- La struttura è dotata di un rilevatore di monossido di carbonio, un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza e un kit di pronto soccorso
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Piscina accessibile dalle 09:00 alle 21:00.
- Fino a 2 bambini o ragazzi di età pari o inferiore a 5 anni soggiornano gratuitamente nella camera dei genitori o dei tutori, utilizzando i letti presenti.
- È disponibile il check-out senza contatti.
- Costo colazione a buffet: 350 MXN per gli adulti e 170 MXN per i bambini (importi approssimativi).
- Letto aggiuntivo: 300 MXN a notte
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Ristorante
Piscina
Camere non fumatori
Servizio di pulizia
Cassetta di sicurezza
Attività
Piscina
Spiaggia - nelle vicinanze
Piscina scoperta
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)
Parcheggio
Parcheggio
Parcheggio gratuito
Parking Onsite
Internet
Wi-fi gratuito
Servizi
Servizio di pulizia
Cassetta di sicurezza
Deposito bagagli
Zona fumatori
24-Hour Front Desk
Concierge Services
Informazioni generali
Ristorante
Camere non fumatori
Family room
Beach Sun Loungers