Torna alla ricerca

Alila Mayakoba by Hyatt

250 USD

a notte

Media per novembre

Alila Mayakoba by Hyatt - Image 1

Alila Mayakoba by Hyatt - Camera

Alila Mayakoba by Hyatt - Camera

Alila Mayakoba by Hyatt - Hall

Alila Mayakoba by Hyatt - Hall

Prezzi per Alila Mayakoba by Hyatt

Seleziona le date per controllare prezzi e disponibilità

250 USD

a notte

Media per novembre

Prezzi medi mensili

Presso Alila Mayakoba by Hyatt, il prezzo per notte è in media di 250 USD nel mese più economico (novembre) e di 1260 USD nel mese più caro (dicembre), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Alila Mayakoba by Hyatt per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
ottobre	394 USD
novembre	250 USD
dicembre	1260 USD

Prezzo più alto: dicembre (circa 1260 USD)

Prezzo più basso: novembre (circa 250 USD)

Informazioni su questa struttura

Trascorri la giornata sulla spiaggia privata oppure rilassati in una delle 2 piscine all'aperto della struttura. Questo resort dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e servizi per matrimoni. Grazie alla navetta gratuit...

Servizi

Trascorri la giornata sulla spiaggia privata oppure rilassati in una delle 2 piscine all'aperto della struttura. Questo resort dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e servizi per matrimoni. Grazie alla navetta gratuita, in un attimo potrai raggiungere la spiaggia e praticare il surf.

Servizi per le aziende

Potrai usufruire di check-out veloce, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Stai pianificando un evento a Playa del Carmen? Presso un resort avrai a disposizione 6200 metri quadrati di spazio con un'area per conferenze e 5 sale riunioni. Il un parcheggio con servizio di ritiro e riconsegna auto gratuito è disponibile in loco.

Ristorazione

Assapora le delizie di Chef’s Atelier, uno dei 4 ristoranti disponibili presso un resort, che propone cucina messicana, o chiama il servizio in camera 24 ore su 24. Rinfrescati con un drink a fine giornata, approfittando della disponibilità di un bar/lounge e un bar sulla spiaggia. La colazione completa è disponibile a pagamento tutti i giorni dalle ore 07:00 alle ore 11:00.

Camere

Rilassati in una delle 182 camere con stile personalizzato della struttura, complete di minibar (con alcuni snack e alcune bevande gratis) e TV a schermo piatto. Le camere sono dotate di balcone. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. I bagni dispongono di doccia, set di cortesia gratuiti e asciugacapelli.

Posizione

Alila Mayakoba by Hyatt in riva all'oceano, a Playa del Carmen, è a 5 minuti di auto da Campo da Golf El Camaleón Mayakoba e 11 minuti da Quinta Avenida. Questo resort sulla spiaggia dista 8 km da Spiaggia Maroma e 10 km da Playa Mamitas.

Nelle vicinanze

Campo da Golf El Camaleón Mayakoba(0.8 miglia)
Tres Rios Ecopark (parco)(2.3 miglia)
Gran Coyote Golf(2.7 miglia)
Spiaggia Xcalacoco(4.3 miglia)
Piazza 28 de Julio(4.6 miglia)
Chun-Zumbul (sito di immersione)(4.8 miglia)
Spiaggia Maroma(5 miglia)
Chiesa di Guadalupe(5.4 miglia)
Spiaggia di Punta Esmeralda(5.5 miglia)
Spiaggia Avenida Colosio(5.7 miglia)
Temazcal Natura(5.9 miglia)
Plaza Las Americas(6.1 miglia)
Playa 88(6.2 miglia)
Playa Mamitas(6.2 miglia)
Spiaggia principale di Playa del Carmen(6.2 miglia)
Aeroporto Internazionale di Cozumel (CZM)(26.8 miglia)
Aeroporto Internazionale di Cancún (CUN)(28.8 miglia)
Aeroporto internazionale di Tulum (TQO)(70.7 miglia)

Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera

Posizione

Address Provided by Property Manager, Playa del Carmen, Quintana Roo, Messico

Campo da Golf El Camaleón Mayakoba (0.8 miglia)

Tres Rios Ecopark (parco) (2.3 miglia)

Gran Coyote Golf (2.7 miglia)

Spiaggia Xcalacoco (4.3 miglia)

Piazza 28 de Julio (4.6 miglia)

Chun-Zumbul (sito di immersione) (4.8 miglia)

Altre informazioni sulla posizione

Recensioni degli ospiti su Alila Mayakoba by Hyatt

9.1

Favoloso

Sulla base di 265 recensioni verificate

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Ad Alila Mayakoba, gli ospiti apprezzano frequentemente la splendida posizione nella giungla e sulla spiaggia, le camere spaziose e confortevoli e, in particolare, il personale cordiale e attento, descrivendo soggiorni rilassanti con strutture ben tenute, piscine invitanti e un'atmosfera generalmente tranquilla e adatta alle famiglie.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Ad Alila Mayakoba, gli ospiti apprezzano frequentemente la splendida posizione nella giungla e sulla spiaggia, le camere spaziose e confortevoli e, in particolare, il personale cordiale e attento, descrivendo soggiorni rilassanti con strutture ben tenute, piscine invitanti e un'atmosfera generalmente tranquilla e adatta alle famiglie.

I principali aspetti negativi includono la disposizione estesa che richiede golf cart o biciclette, occasionali attese per il trasporto e alcune incoerenze nel servizio. Cibo e bevande sono generalmente considerati gustosi ma costosi, con occasionali commenti su opzioni nella media, menù limitati, carenze nella colazione e confusione riguardo alle aspettative della formula all inclusive. Aspettatevi un soggiorno sereno e di lusso immersi nella natura, bilanciato da costi elevati per il cibo e da una proprietà ampia e dispersiva.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Le piscine attraenti, le aree spiaggia con lettini, un moderno centro fitness, le biciclette e il trasporto con golf cart sono evidenziati in tutta la struttura. Il resort è molto esteso, i golf cart possono comportare attese, alcune biciclette risultano alte o instabili e alcune parti della spiaggia sono interessate da alghe o barriere anti-erosione.

Recensioni degli ospiti correlate

10

Fernando

2 set 2023

·

Soggiorno di 7 notti

bikes are unstable and too tall

bikes are unstable and too tall

8

Tiffany

9 apr 2024

·

Soggiorno di 3 notti

Great service - golf cart with drivers from lobby to hotel room to restaurants to beach to the other resorts in Mayakoba - beach was crowded with the chairs/mattresses close together - good service. food menu limited at the beach but delicious

Great service - golf cart with drivers from lobby to hotel room to restaurants to beach to the other resorts in Mayakoba - beach was crowded with the chairs/mattresses close together - good service. food menu limited at the beach but delicious

10

Stefan

23 gen 2025

·

Soggiorno di 6 notti

We loved everything about this place, and are looking forward to coming back. Great rooms. Quiet and private. Amazing food. Super friendly and helpful personnel. Stunning beach. Wonderful pools. Just amazing.

We loved everything about this place, and are looking forward to coming back. Great rooms. Quiet and private. Amazing food. Super friendly and helpful personnel. Stunning beach. Wonderful pools. Just amazing.

10

SERGIO

11 gen 2025

·

Soggiorno di 1 notte

We loved the property. Beautifully nested within the jungle. Top notch service from all the employees. Clean, modern, and very comfortable facilities. Will definitely go back.

We loved the property. Beautifully nested within the jungle. Top notch service from all the employees. Clean, modern, and very comfortable facilities. Will definitely go back.

10

Yesenia

2 mar 2024

·

Soggiorno di 3 notti

I was there on a much-needed girls trip and I will never forget it! The staff, especially the beach staff, was amazing! The beach beds, the spicy margaritas, the very modern and clean fitness center, the spacious and upscale rooms, and the fresh and delicious seafood, was all incredible. I especially appreciated the gluten-free food options and vegan bar!

I was there on a much-needed girls trip and I will never forget it! The staff, especially the beach staff, was amazing! The beach beds, the spicy margaritas, the very modern and clean fitness center, the spacious and upscale rooms, and the fresh and delicious seafood, was all incredible. I especially appreciated the gluten-free food options and vegan bar!

6

Desse

8 nov 2024

·

Soggiorno di 2 notti

Wild animals like monkeys walking around stealing people snacks. Attacking golf carts. Transportation is iffy and sometimes there's a wait

Wild animals like monkeys walking around stealing people snacks. Attacking golf carts. Transportation is iffy and sometimes there's a wait

10

Elvira

2 giu 2023

·

Soggiorno di 3 notti

Todo el complejo donde se encuentra el hotel, es hermoso. Nos encanto que tuvieran bicis para andar por toda la propiedad conectando con la naturaleza. La comida deliciosa. El servicio excelente. Nos toco que estén construyendo Justo enfrente de nuestra habitación y el ruido o la vista se entorpecía un poco, pero de ahí en más, excelente todo.

Todo el complejo donde se encuentra el hotel, es hermoso. Nos encanto que tuvieran bicis para andar por toda la propiedad conectando con la naturaleza. La comida deliciosa. El servicio excelente. Nos toco que estén construyendo Justo enfrente de nuestra habitación y el ruido o la vista se entorpecía un poco, pero de ahí en más, excelente todo.

10

Payam

1 mag 2022

·

Soggiorno di 1 notte

Beautiful hotel. Nice rooms and well maintained grounds. We have been to Mayakoba before but this was our first stay at Andaz. Everything was great with the exception of the seaweed at the beach which is not the hotel’s fault.

Beautiful hotel. Nice rooms and well maintained grounds. We have been to Mayakoba before but this was our first stay at Andaz. Everything was great with the exception of the seaweed at the beach which is not the hotel’s fault.

6

Matthew

7 apr 2024

·

Soggiorno di 3 notti

The staff were exceptionally friendly and did their best to accommodate us. However, the layout of the property is extremely inconvenient and you were really beholden to golf carts picking you up to take you everywhere. I’m sure for some people it’s fine, but I would never go back.

The staff were exceptionally friendly and did their best to accommodate us. However, the layout of the property is extremely inconvenient and you were really beholden to golf carts picking you up to take you everywhere. I’m sure for some people it’s fine, but I would never go back.

8

Matthew

22 apr 2023

·

Soggiorno di 4 notti

This is a fantastic resort that I think anyone would love, and we certainly enjoyed our stay greatly. I believe it is truly a 5 star resort it has all the amenities you need with staff willing to go the extra mile to meet your needs. I would say the only knock against this resort and the reason i gave it a 4 instead of a 5 is that it is just too spread out to be convenient. The hotel and staff have golf carts and bikes to solve the problem of getting from the beach area to the main part of the resort as well as other areas of the resort, but the beach area and main area of the resort are separated by about a mile and there is only so much that can be done to make this not a problem. Golf carts were readily available but there were mixups from time to time that are almost unavoidable given the size of the place and the lack of familiarity you have as a guest with the grounds that resulted in it taking over 30 minutes for us to get from our room to the tennis courts for instance. It just is a slight pain to have to rely on someone else to get around a resort which is probably 4 square miles in size. Also, a slight knock, the actual beach on this property just isn’t that nice of a beach. To prevent erosion and seaweed they have erected some rather unpleasant looking structures in the water which are eyesores as you look out on the ocean. And the beach itself is not terribly large or nice itself compared to other normal hotel beaches people are probably used to.

This is a fantastic resort that I think anyone would love, and we certainly enjoyed our stay greatly. I believe it is truly a 5 star resort it has all the amenities you need with staff willing to go the extra mile to meet your needs. I would say the only knock against this resort and the reason i gave it a 4 instead of a 5 is that it is just too spread out to be convenient. The hotel and staff have golf carts and bikes to solve the problem of getting from the beach area to the main part of the resort as well as other areas of the resort, but the beach area and main area of the resort are separated by about a mile and there is only so much that can be done to make this not a problem. Golf carts were readily available but there were mixups from time to time that are almost unavoidable given the size of the place and the lack of familiarity you have as a guest with the grounds that resulted in it taking over 30 minutes for us to get from our room to the tennis courts for instance. It just is a slight pain to have to rely on someone else to get around a resort which is probably 4 square miles in size. Also, a slight knock, the actual beach on this property just isn’t that nice of a beach. To prevent erosion and seaweed they have erected some rather unpleasant looking structures in the water which are eyesores as you look out on the ocean. And the beach itself is not terribly large or nice itself compared to other normal hotel beaches people are probably used to.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

Camere e strutture sono costantemente descritte come molto pulite e ben mantenute.

Recensioni degli ospiti correlate

10

SERGIO

11 gen 2025

·

Soggiorno di 1 notte

We loved the property. Beautifully nested within the jungle. Top notch service from all the employees. Clean, modern, and very comfortable facilities. Will definitely go back.

We loved the property. Beautifully nested within the jungle. Top notch service from all the employees. Clean, modern, and very comfortable facilities. Will definitely go back.

10

Raquel

21 nov 2023

·

Soggiorno di 5 notti

It was AMAZING! Great service and very clean! Love the ambiance of the resort❤️

It was AMAZING! Great service and very clean! Love the ambiance of the resort❤️

10

Yesenia

2 mar 2024

·

Soggiorno di 3 notti

I was there on a much-needed girls trip and I will never forget it! The staff, especially the beach staff, was amazing! The beach beds, the spicy margaritas, the very modern and clean fitness center, the spacious and upscale rooms, and the fresh and delicious seafood, was all incredible. I especially appreciated the gluten-free food options and vegan bar!

I was there on a much-needed girls trip and I will never forget it! The staff, especially the beach staff, was amazing! The beach beds, the spicy margaritas, the very modern and clean fitness center, the spacious and upscale rooms, and the fresh and delicious seafood, was all incredible. I especially appreciated the gluten-free food options and vegan bar!

10

Maria Cristina

27 apr 2023

·

Soggiorno di 9 notti

People of the hotel and facilities are amazing!!! The best place ever for a good holliday. You feel all the time very confortable and well attended everywhere. Beautiful and astonishing place.

People of the hotel and facilities are amazing!!! The best place ever for a good holliday. You feel all the time very confortable and well attended everywhere. Beautiful and astonishing place.

10

Payam

1 mag 2022

·

Soggiorno di 1 notte

Beautiful hotel. Nice rooms and well maintained grounds. We have been to Mayakoba before but this was our first stay at Andaz. Everything was great with the exception of the seaweed at the beach which is not the hotel’s fault.

Beautiful hotel. Nice rooms and well maintained grounds. We have been to Mayakoba before but this was our first stay at Andaz. Everything was great with the exception of the seaweed at the beach which is not the hotel’s fault.

10

PEDRO

23 set 2024

·

Soggiorno di 8 notti

El hotel supero nuestras expectqtivas. El personal muy atentos y amables, los botones, los choferes de los carros de golf, los hosts, las amas de llaves y los meseros en todos los restaurantes y en el beach club muy atentos. Los cuartos muy limpios. Las instalaciones limpias y muy bien mantenidas. Todo exelente.

El hotel supero nuestras expectqtivas. El personal muy atentos y amables, los botones, los choferes de los carros de golf, los hosts, las amas de llaves y los meseros en todos los restaurantes y en el beach club muy atentos. Los cuartos muy limpios. Las instalaciones limpias y muy bien mantenidas. Todo exelente.

10

Martha Otero

3 ott 2022

·

Soggiorno di 3 notti

Disfrutamos mucho nuestra estancia. El servicio fue siempre amable y las instalaciones muy bonitas y limpias. La playa es hermosa.

Disfrutamos mucho nuestra estancia. El servicio fue siempre amable y las instalaciones muy bonitas y limpias. La playa es hermosa.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Gli ospiti sottolineano la spaziosità, la modernità e il comfort delle camere, alcune con piscine private, oltre alla tranquillità e all'intimità della location. Alcuni menzionano materassi morbidi o cedevoli.

Recensioni degli ospiti correlate

8

Norma Suyapa

11 dic 2024

·

Soggiorno di 4 notti

En general me encanta, principalmente el servicio de su perssonal. Son super-atentos. estan al pendiente de cada detalle. El único pero, seria que los colchones no son firmes. Ligeramente aguados y pandeados y el descanso no es total.

En general me encanta, principalmente el servicio de su perssonal. Son super-atentos. estan al pendiente de cada detalle. El único pero, seria que los colchones no son firmes. Ligeramente aguados y pandeados y el descanso no es total.

10

Alfredo

1 feb 2023

·

Soggiorno di 4 notti

Uniquely nestled within the Mayakoba property this resort provided excellent rooms, amenities, food and wonderful hospitality. A new favorite destination in Mexico.

Uniquely nestled within the Mayakoba property this resort provided excellent rooms, amenities, food and wonderful hospitality. A new favorite destination in Mexico.

10

Carlos

8 dic 2024

·

Soggiorno di 3 notti

Buena calidad de las habitaciones Los precios de los productos un poco altos para lo que ofrecen

Buena calidad de las habitaciones Los precios de los productos un poco altos para lo que ofrecen

10

Keri

8 dic 2023

·

Soggiorno di 2 notti

We had a fabulous 2 night stay, our suite with private pool was exceptional. The room had all the amenities you could want for. Bed was so comfortable. First night we ate on the beach, the shrimp in garlic was to die for. The second night we ate by the lagoon and had a chicken curry which again was very good. The staff were very friendly and efficient. Definitely return for a longer stay!!

We had a fabulous 2 night stay, our suite with private pool was exceptional. The room had all the amenities you could want for. Bed was so comfortable. First night we ate on the beach, the shrimp in garlic was to die for. The second night we ate by the lagoon and had a chicken curry which again was very good. The staff were very friendly and efficient. Definitely return for a longer stay!!

10

Andy

8 dic 2024

·

Soggiorno di 1 notte

Wow. once you figure out the maze of the jungle this place is laid out in it becomes a spectacular journey to dining and the beach each time. The staff is wonderful, the rooms are spacious and the beach is amazing. If they would add a beach vibey EDM DJ at the beach this place would be unbeatable.

Wow. once you figure out the maze of the jungle this place is laid out in it becomes a spectacular journey to dining and the beach each time. The staff is wonderful, the rooms are spacious and the beach is amazing. If they would add a beach vibey EDM DJ at the beach this place would be unbeatable.

10

Rose Ann

20 gen 2022

·

Soggiorno di 1 notte

El servicio es espectacular. Las habitaciones son cómodas y me encanto el balcón.

El servicio es espectacular. Las habitaciones son cómodas y me encanto el balcón.

10

Stefan

23 gen 2025

·

Soggiorno di 6 notti

We loved everything about this place, and are looking forward to coming back. Great rooms. Quiet and private. Amazing food. Super friendly and helpful personnel. Stunning beach. Wonderful pools. Just amazing.

We loved everything about this place, and are looking forward to coming back. Great rooms. Quiet and private. Amazing food. Super friendly and helpful personnel. Stunning beach. Wonderful pools. Just amazing.

10

Yesenia

2 mar 2024

·

Soggiorno di 3 notti

I was there on a much-needed girls trip and I will never forget it! The staff, especially the beach staff, was amazing! The beach beds, the spicy margaritas, the very modern and clean fitness center, the spacious and upscale rooms, and the fresh and delicious seafood, was all incredible. I especially appreciated the gluten-free food options and vegan bar!

I was there on a much-needed girls trip and I will never forget it! The staff, especially the beach staff, was amazing! The beach beds, the spicy margaritas, the very modern and clean fitness center, the spacious and upscale rooms, and the fresh and delicious seafood, was all incredible. I especially appreciated the gluten-free food options and vegan bar!

10

Hope

16 mar 2024

·

Soggiorno di 5 notti

This is a paradise in the jungle. The property is so beautiful, suite was wonderful, and staff was amazing.

This is a paradise in the jungle. The property is so beautiful, suite was wonderful, and staff was amazing.

10

Payam

1 mag 2022

·

Soggiorno di 1 notte

Beautiful hotel. Nice rooms and well maintained grounds. We have been to Mayakoba before but this was our first stay at Andaz. Everything was great with the exception of the seaweed at the beach which is not the hotel’s fault.

Beautiful hotel. Nice rooms and well maintained grounds. We have been to Mayakoba before but this was our first stay at Andaz. Everything was great with the exception of the seaweed at the beach which is not the hotel’s fault.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizio

Il personale è ampiamente lodato per la sua cordialità, attenzione e proattività. Le problematiche ricorrenti includono un servizio lento o incoerente, un'attenzione limitata in spiaggia o a colazione, lacune nella comunicazione e una scarsa attenzione in caso di smarrimento di oggetti personali.

Recensioni degli ospiti correlate

4

Marco

20 gen 2025

·

Soggiorno di 4 notti

El servicio ha sido deplorable durante toda la estancia: 1.- Más de 10 minutos para que te sienten en la mesa del desayuno. 2.- Si quieres un café, lo mejor es irlo a pedir directamente a la barra de las bebidas porque los meseros no recuerdan o no atienden la solicitud. 3.- Los carros para trasladarse dentro de la propiedad tardan muchísimo y encima mal encarados. En una ocasión olvidé algo en el cuarto y le pedí que me esperara y la respuesta fue: lo espero pero solo si se apura porque tengo prisa. 4.- El servicio en la playa es “self service”. Cada quien tiene que poner su toalla en los camastros, abrir su propia sombrilla y acercarse a los meseros para pedir algo. 5.- Y ya que pides, las bebidas son “al gusto”. Un día te traen tu bebida en un vaso menor a 250 mililitros y otro día, la misma bebida, en vaso globo, por el mismo precio. A una le echan mucho alcohol y a la otra nada. Muy al tanto y sin ningún tipo de estándar. 6.- En la zona de albercas cerca de los cuartos próximos a Casa Amate, ni medio mesero. Puedes estar ahí horas sin que te atiendan, Lo que tienes que hacer es caminar al restaurante para pedir una bebida que, aparte, va a llegar en 20 minutos. 7.- Varias veces no contestaron en el teléfono de recepción… En fin, muy triste su servicio, y mira que no te estás hospedando en cualquier hotel por el precio que cobran. Nada más pensar que su “noche mexicana” con tacos “all you can eat” cuesta $1,600 pesos y solo tiene 3 variedades: fríos y de mal sabor.

El servicio ha sido deplorable durante toda la estancia: 1.- Más de 10 minutos para que te sienten en la mesa del desayuno. 2.- Si quieres un café, lo mejor es irlo a pedir directamente a la barra de las bebidas porque los meseros no recuerdan o no atienden la solicitud. 3.- Los carros para trasladarse dentro de la propiedad tardan muchísimo y encima mal encarados. En una ocasión olvidé algo en el cuarto y le pedí que me esperara y la respuesta fue: lo espero pero solo si se apura porque tengo prisa. 4.- El servicio en la playa es “self service”. Cada quien tiene que poner su toalla en los camastros, abrir su propia sombrilla y acercarse a los meseros para pedir algo. 5.- Y ya que pides, las bebidas son “al gusto”. Un día te traen tu bebida en un vaso menor a 250 mililitros y otro día, la misma bebida, en vaso globo, por el mismo precio. A una le echan mucho alcohol y a la otra nada. Muy al tanto y sin ningún tipo de estándar. 6.- En la zona de albercas cerca de los cuartos próximos a Casa Amate, ni medio mesero. Puedes estar ahí horas sin que te atiendan, Lo que tienes que hacer es caminar al restaurante para pedir una bebida que, aparte, va a llegar en 20 minutos. 7.- Varias veces no contestaron en el teléfono de recepción… En fin, muy triste su servicio, y mira que no te estás hospedando en cualquier hotel por el precio que cobran. Nada más pensar que su “noche mexicana” con tacos “all you can eat” cuesta $1,600 pesos y solo tiene 3 variedades: fríos y de mal sabor.

4

hasanga

5 feb 2025

·

Soggiorno di 1 notte

I lost my sunglasses abd staff did not help me fimd it

I lost my sunglasses abd staff did not help me fimd it

8

Erica

2 dic 2024

·

Soggiorno di 8 notti

Overall great experience. Service was a little lacking at times.

Overall great experience. Service was a little lacking at times.

2

hasanga

4 feb 2025

·

Soggiorno di 1 notte

I lost my sunglasses at the property and the staff were not helpful in finding it!

I lost my sunglasses at the property and the staff were not helpful in finding it!

10

SERGIO

11 gen 2025

·

Soggiorno di 1 notte

We loved the property. Beautifully nested within the jungle. Top notch service from all the employees. Clean, modern, and very comfortable facilities. Will definitely go back.

We loved the property. Beautifully nested within the jungle. Top notch service from all the employees. Clean, modern, and very comfortable facilities. Will definitely go back.

6

Glen

18 mar 2023

·

Soggiorno di 4 notti

Staff was friendly but they did not communicate well about expectations

Staff was friendly but they did not communicate well about expectations

10

Faraz

4 dic 2024

·

Soggiorno di 4 notti

the staff makes this property. they all went above and beyond to make us happy.

the staff makes this property. they all went above and beyond to make us happy.

10

Matthew

15 feb 2025

·

Soggiorno di 1 notte

I have stayed here numerous times. It is my favorite place to stay in Playa Del Carmen. The staff, especially Antonio and Alex, consistently make the experience exceptional.

I have stayed here numerous times. It is my favorite place to stay in Playa Del Carmen. The staff, especially Antonio and Alex, consistently make the experience exceptional.

2

Luisa

17 ott 2023

·

Soggiorno di 3 notti

Fatal servicio

Fatal servicio

10

PEDRO

23 set 2024

·

Soggiorno di 8 notti

El hotel supero nuestras expectqtivas. El personal muy atentos y amables, los botones, los choferes de los carros de golf, los hosts, las amas de llaves y los meseros en todos los restaurantes y en el beach club muy atentos. Los cuartos muy limpios. Las instalaciones limpias y muy bien mantenidas. Todo exelente.

El hotel supero nuestras expectqtivas. El personal muy atentos y amables, los botones, los choferes de los carros de golf, los hosts, las amas de llaves y los meseros en todos los restaurantes y en el beach club muy atentos. Los cuartos muy limpios. Las instalaciones limpias y muy bien mantenidas. Todo exelente.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Posizione

Immerso nel complesso di Mayakoba, l'ambiente nella giungla, l'accesso alla spiaggia e l'atmosfera sicura e tranquilla sono molto apprezzati. La disposizione è estesa, quindi spostarsi spesso richiede golf cart o biciclette e può richiedere tempo.

Recensioni degli ospiti correlate

10

Alfredo

1 feb 2023

·

Soggiorno di 4 notti

Uniquely nestled within the Mayakoba property this resort provided excellent rooms, amenities, food and wonderful hospitality. A new favorite destination in Mexico.

Uniquely nestled within the Mayakoba property this resort provided excellent rooms, amenities, food and wonderful hospitality. A new favorite destination in Mexico.

10

Andy

8 dic 2024

·

Soggiorno di 1 notte

Wow. once you figure out the maze of the jungle this place is laid out in it becomes a spectacular journey to dining and the beach each time. The staff is wonderful, the rooms are spacious and the beach is amazing. If they would add a beach vibey EDM DJ at the beach this place would be unbeatable.

Wow. once you figure out the maze of the jungle this place is laid out in it becomes a spectacular journey to dining and the beach each time. The staff is wonderful, the rooms are spacious and the beach is amazing. If they would add a beach vibey EDM DJ at the beach this place would be unbeatable.

10

SERGIO

11 gen 2025

·

Soggiorno di 1 notte

We loved the property. Beautifully nested within the jungle. Top notch service from all the employees. Clean, modern, and very comfortable facilities. Will definitely go back.

We loved the property. Beautifully nested within the jungle. Top notch service from all the employees. Clean, modern, and very comfortable facilities. Will definitely go back.

8

Matt

9 gen 2025

·

Soggiorno di 5 notti

Its nice safe environment. The

Its nice safe environment. The

10

Allyson

18 feb 2024

·

Soggiorno di 5 notti

Andaz Mayakoba exceeded our expectations. From the moment we arrived until the moment we left, everything was made conveniently available for us to have an incredibly relaxing and memorable vacation. The property is stunning and we loved the attention to detail, the superb customer service, the focus on eco-friendliness, the ease of navigating Mayakoba, and the many dining options. Everything was perfect and we will absolutely return.

Andaz Mayakoba exceeded our expectations. From the moment we arrived until the moment we left, everything was made conveniently available for us to have an incredibly relaxing and memorable vacation. The property is stunning and we loved the attention to detail, the superb customer service, the focus on eco-friendliness, the ease of navigating Mayakoba, and the many dining options. Everything was perfect and we will absolutely return.

10

Elvira

2 giu 2023

·

Soggiorno di 3 notti

Todo el complejo donde se encuentra el hotel, es hermoso. Nos encanto que tuvieran bicis para andar por toda la propiedad conectando con la naturaleza. La comida deliciosa. El servicio excelente. Nos toco que estén construyendo Justo enfrente de nuestra habitación y el ruido o la vista se entorpecía un poco, pero de ahí en más, excelente todo.

Todo el complejo donde se encuentra el hotel, es hermoso. Nos encanto que tuvieran bicis para andar por toda la propiedad conectando con la naturaleza. La comida deliciosa. El servicio excelente. Nos toco que estén construyendo Justo enfrente de nuestra habitación y el ruido o la vista se entorpecía un poco, pero de ahí en más, excelente todo.

10

Payam

1 mag 2022

·

Soggiorno di 1 notte

Beautiful hotel. Nice rooms and well maintained grounds. We have been to Mayakoba before but this was our first stay at Andaz. Everything was great with the exception of the seaweed at the beach which is not the hotel’s fault.

Beautiful hotel. Nice rooms and well maintained grounds. We have been to Mayakoba before but this was our first stay at Andaz. Everything was great with the exception of the seaweed at the beach which is not the hotel’s fault.

6

Matthew

7 apr 2024

·

Soggiorno di 3 notti

The staff were exceptionally friendly and did their best to accommodate us. However, the layout of the property is extremely inconvenient and you were really beholden to golf carts picking you up to take you everywhere. I’m sure for some people it’s fine, but I would never go back.

The staff were exceptionally friendly and did their best to accommodate us. However, the layout of the property is extremely inconvenient and you were really beholden to golf carts picking you up to take you everywhere. I’m sure for some people it’s fine, but I would never go back.

10

Corey

1 apr 2023

·

Soggiorno di 3 notti

We loved it. Very relaxing. Very safe. Helpful and friendly staff. We shall return.

We loved it. Very relaxing. Very safe. Helpful and friendly staff. We shall return.

8

Matthew

22 apr 2023

·

Soggiorno di 4 notti

This is a fantastic resort that I think anyone would love, and we certainly enjoyed our stay greatly. I believe it is truly a 5 star resort it has all the amenities you need with staff willing to go the extra mile to meet your needs. I would say the only knock against this resort and the reason i gave it a 4 instead of a 5 is that it is just too spread out to be convenient. The hotel and staff have golf carts and bikes to solve the problem of getting from the beach area to the main part of the resort as well as other areas of the resort, but the beach area and main area of the resort are separated by about a mile and there is only so much that can be done to make this not a problem. Golf carts were readily available but there were mixups from time to time that are almost unavoidable given the size of the place and the lack of familiarity you have as a guest with the grounds that resulted in it taking over 30 minutes for us to get from our room to the tennis courts for instance. It just is a slight pain to have to rely on someone else to get around a resort which is probably 4 square miles in size. Also, a slight knock, the actual beach on this property just isn’t that nice of a beach. To prevent erosion and seaweed they have erected some rather unpleasant looking structures in the water which are eyesores as you look out on the ocean. And the beach itself is not terribly large or nice itself compared to other normal hotel beaches people are probably used to.

This is a fantastic resort that I think anyone would love, and we certainly enjoyed our stay greatly. I believe it is truly a 5 star resort it has all the amenities you need with staff willing to go the extra mile to meet your needs. I would say the only knock against this resort and the reason i gave it a 4 instead of a 5 is that it is just too spread out to be convenient. The hotel and staff have golf carts and bikes to solve the problem of getting from the beach area to the main part of the resort as well as other areas of the resort, but the beach area and main area of the resort are separated by about a mile and there is only so much that can be done to make this not a problem. Golf carts were readily available but there were mixups from time to time that are almost unavoidable given the size of the place and the lack of familiarity you have as a guest with the grounds that resulted in it taking over 30 minutes for us to get from our room to the tennis courts for instance. It just is a slight pain to have to rely on someone else to get around a resort which is probably 4 square miles in size. Also, a slight knock, the actual beach on this property just isn’t that nice of a beach. To prevent erosion and seaweed they have erected some rather unpleasant looking structures in the water which are eyesores as you look out on the ocean. And the beach itself is not terribly large or nice itself compared to other normal hotel beaches people are probably used to.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Ristorazione

Il cibo è spesso delizioso, ma i prezzi dei pasti e delle bevande sono alti, alcuni menù risultano limitati e la colazione può deludere. Diversi ospiti segnalano confusione riguardo alla formula all inclusive e occasionali incoerenze nelle bevande o nel servizio.

Recensioni degli ospiti correlate

4

Marco

20 gen 2025

·

Soggiorno di 4 notti

El servicio ha sido deplorable durante toda la estancia: 1.- Más de 10 minutos para que te sienten en la mesa del desayuno. 2.- Si quieres un café, lo mejor es irlo a pedir directamente a la barra de las bebidas porque los meseros no recuerdan o no atienden la solicitud. 3.- Los carros para trasladarse dentro de la propiedad tardan muchísimo y encima mal encarados. En una ocasión olvidé algo en el cuarto y le pedí que me esperara y la respuesta fue: lo espero pero solo si se apura porque tengo prisa. 4.- El servicio en la playa es “self service”. Cada quien tiene que poner su toalla en los camastros, abrir su propia sombrilla y acercarse a los meseros para pedir algo. 5.- Y ya que pides, las bebidas son “al gusto”. Un día te traen tu bebida en un vaso menor a 250 mililitros y otro día, la misma bebida, en vaso globo, por el mismo precio. A una le echan mucho alcohol y a la otra nada. Muy al tanto y sin ningún tipo de estándar. 6.- En la zona de albercas cerca de los cuartos próximos a Casa Amate, ni medio mesero. Puedes estar ahí horas sin que te atiendan, Lo que tienes que hacer es caminar al restaurante para pedir una bebida que, aparte, va a llegar en 20 minutos. 7.- Varias veces no contestaron en el teléfono de recepción… En fin, muy triste su servicio, y mira que no te estás hospedando en cualquier hotel por el precio que cobran. Nada más pensar que su “noche mexicana” con tacos “all you can eat” cuesta $1,600 pesos y solo tiene 3 variedades: fríos y de mal sabor.

El servicio ha sido deplorable durante toda la estancia: 1.- Más de 10 minutos para que te sienten en la mesa del desayuno. 2.- Si quieres un café, lo mejor es irlo a pedir directamente a la barra de las bebidas porque los meseros no recuerdan o no atienden la solicitud. 3.- Los carros para trasladarse dentro de la propiedad tardan muchísimo y encima mal encarados. En una ocasión olvidé algo en el cuarto y le pedí que me esperara y la respuesta fue: lo espero pero solo si se apura porque tengo prisa. 4.- El servicio en la playa es “self service”. Cada quien tiene que poner su toalla en los camastros, abrir su propia sombrilla y acercarse a los meseros para pedir algo. 5.- Y ya que pides, las bebidas son “al gusto”. Un día te traen tu bebida en un vaso menor a 250 mililitros y otro día, la misma bebida, en vaso globo, por el mismo precio. A una le echan mucho alcohol y a la otra nada. Muy al tanto y sin ningún tipo de estándar. 6.- En la zona de albercas cerca de los cuartos próximos a Casa Amate, ni medio mesero. Puedes estar ahí horas sin que te atiendan, Lo que tienes que hacer es caminar al restaurante para pedir una bebida que, aparte, va a llegar en 20 minutos. 7.- Varias veces no contestaron en el teléfono de recepción… En fin, muy triste su servicio, y mira que no te estás hospedando en cualquier hotel por el precio que cobran. Nada más pensar que su “noche mexicana” con tacos “all you can eat” cuesta $1,600 pesos y solo tiene 3 variedades: fríos y de mal sabor.

10

Keri

8 dic 2023

·

Soggiorno di 2 notti

We had a fabulous 2 night stay, our suite with private pool was exceptional. The room had all the amenities you could want for. Bed was so comfortable. First night we ate on the beach, the shrimp in garlic was to die for. The second night we ate by the lagoon and had a chicken curry which again was very good. The staff were very friendly and efficient. Definitely return for a longer stay!!

We had a fabulous 2 night stay, our suite with private pool was exceptional. The room had all the amenities you could want for. Bed was so comfortable. First night we ate on the beach, the shrimp in garlic was to die for. The second night we ate by the lagoon and had a chicken curry which again was very good. The staff were very friendly and efficient. Definitely return for a longer stay!!

8

Tiffany

9 apr 2024

·

Soggiorno di 3 notti

Great service - golf cart with drivers from lobby to hotel room to restaurants to beach to the other resorts in Mayakoba - beach was crowded with the chairs/mattresses close together - good service. food menu limited at the beach but delicious

Great service - golf cart with drivers from lobby to hotel room to restaurants to beach to the other resorts in Mayakoba - beach was crowded with the chairs/mattresses close together - good service. food menu limited at the beach but delicious

10

Stefan

23 gen 2025

·

Soggiorno di 6 notti

We loved everything about this place, and are looking forward to coming back. Great rooms. Quiet and private. Amazing food. Super friendly and helpful personnel. Stunning beach. Wonderful pools. Just amazing.

We loved everything about this place, and are looking forward to coming back. Great rooms. Quiet and private. Amazing food. Super friendly and helpful personnel. Stunning beach. Wonderful pools. Just amazing.

10

Yesenia

2 mar 2024

·

Soggiorno di 3 notti

I was there on a much-needed girls trip and I will never forget it! The staff, especially the beach staff, was amazing! The beach beds, the spicy margaritas, the very modern and clean fitness center, the spacious and upscale rooms, and the fresh and delicious seafood, was all incredible. I especially appreciated the gluten-free food options and vegan bar!

I was there on a much-needed girls trip and I will never forget it! The staff, especially the beach staff, was amazing! The beach beds, the spicy margaritas, the very modern and clean fitness center, the spacious and upscale rooms, and the fresh and delicious seafood, was all incredible. I especially appreciated the gluten-free food options and vegan bar!

10

CARLA

2 nov 2023

·

The listing shows that is all inclusive. Upon arrival , I found out that the food and drinks were not included. The prices for food and drinks are high but they are of good quality. Each alcoholic drink is around $20. Please remove all inclusive from the listing.

The listing shows that is all inclusive. Upon arrival , I found out that the food and drinks were not included. The prices for food and drinks are high but they are of good quality. Each alcoholic drink is around $20. Please remove all inclusive from the listing.

10

timothy

8 feb 2024

·

Soggiorno di 4 notti

loved the staff and the resort . Location & the friendliness of everyone that worked there. The one complaint is the cost of the food and drinks. At the Vegan Bar drinks are $25 each I ordered a virgin Mojito and they charged me the same price for that. lunch with a salad & a sandwich and 1 cocktail $100.00 by the pool or on the beach. If you can get all inclusive I would suggest you do that.

loved the staff and the resort . Location & the friendliness of everyone that worked there. The one complaint is the cost of the food and drinks. At the Vegan Bar drinks are $25 each I ordered a virgin Mojito and they charged me the same price for that. lunch with a salad & a sandwich and 1 cocktail $100.00 by the pool or on the beach. If you can get all inclusive I would suggest you do that.

8

Angela

15 lug 2023

·

Soggiorno di 7 notti

El hotel es muy lindo y el servicio inmejorable en cocina milagro sobre todo; los meseros donde tienen provisionalmente tinta de pulpo son menos atentos pero lo que daña la experiencia en el hotel es la calidad y el precio de la comida, es exagerados estos precios vs la calidad, nunca me habían cobrado tanto la comida en un hotel para recibir tan poco. Sotavento comida aceptable pero igual…. Precios abusivos. A pesar que me gusto no volvería.

El hotel es muy lindo y el servicio inmejorable en cocina milagro sobre todo; los meseros donde tienen provisionalmente tinta de pulpo son menos atentos pero lo que daña la experiencia en el hotel es la calidad y el precio de la comida, es exagerados estos precios vs la calidad, nunca me habían cobrado tanto la comida en un hotel para recibir tan poco. Sotavento comida aceptable pero igual…. Precios abusivos. A pesar que me gusto no volvería.

8

Jordi

9 lug 2024

·

Soggiorno di 5 notti

Staff is great Amate restaurant is way overpriced Food options are not great

Staff is great Amate restaurant is way overpriced Food options are not great

6

Francoise Marie-Jose

11 gen 2025

·

Soggiorno di 9 notti

Food was average

Food was average

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

10

Sanne

4 settimane fa

·

Soggiorno di 1 notte

Perfection in every detail of the stay

Perfection in every detail of the stay

10

ADRIAN

9 ago 2026

·

Soggiorno di 7 notti

Todo estuvo excelente, el personal todos son increibleiblemente atentos, los alimentos en todos los restaurantes espectacular, los meseros son tan atentos que hacen unas vacaciones increíbles

Todo estuvo excelente, el personal todos son increibleiblemente atentos, los alimentos en todos los restaurantes espectacular, los meseros son tan atentos que hacen unas vacaciones increíbles

6

Renen

18 mag 2026

·

Soggiorno di 9 notti

We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.

We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.

10

Jing

29 mar 2024

·

Soggiorno di 4 notti

人不多安静

人不多安静

10

Alfonso

25 feb 2024

·

Soggiorno di 1 notte

Tiene una gran playa y el servicio es impecable

Tiene una gran playa y el servicio es impecable

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 23:59

Prima delle 12:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

Hai delle domande?

Le risposte istantanee dell'IA si basano su informazioni sugli hotel

Prezzi per le prossime date

novembre 2026

dom	lun	mar	mer	gio	ven	sab
1	2 $795	3 $432	4 $402	5 $587	6 $605	7 $603
8 $592	9 $552	10 $589	11 $478	12 $795	13 $778	14 $753
15 $606	16 $605	17 $578	18 $552	19 $571	20 $597	21 $675
22 $736	23 $736	24 $730	25 $736	26 $759	27 $788	28 $766
29 $471	30 $456

dicembre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

Contatta la struttura almeno 48 ore prima dell'arrivo per prendere accordi per il check-in. I recapiti sono indicati sulla conferma della prenotazione. Gli ospiti devono contattare la struttura in anticipo per ricevere le istruzioni relative al check-in. Al loro arrivo, saranno accolti dal personale alla reception. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Il check-in deve essere effettuato da una persona con almeno 18 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Questa struttura accetta pagamenti con carte di credito e carte di debito; non si accettano contanti
Le transazioni senza contanti sono disponibili
La struttura è dotata di un estintore antincendio, un rilevatore di fumo e un kit di pronto soccorso
Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
La struttura afferma di seguire le procedure di pulizia e disinfezione del seguente documento o ente: GBAC STAR (Hyatt).
Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.

Il personale Hyatt è autorizzato a entrare in qualsiasi camera occupata almeno una volta in 24 ore, anche nei casi in cui gli ospiti abbiano richiesto privacy. La struttura si impegna a fornire il dovuto preavviso agli ospiti registrati prima dell'accesso in camera.

È necessario prenotare i tee-time per il golf e i trattamenti spa. Per effettuare la prenotazione, contattare un resort prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.

Dati dell'attività

Codice di registrazione della struttura 009-025-000895/2026

Costo colazione completa: 35 USD per gli adulti e 18 USD per i bambini (importi approssimativi).
Cauzione per animali: 100 USD a soggiorno.
Supplemento per animali domestici: 100 USD ad animale, a notte
Non vengono richiesti supplementi per gli animali di servizio
Il check-in anticipato è a pagamento e soggetto a disponibilità
Il check-out posticipato è a pagamento e soggetto a disponibilità

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.