Is parking available at the property?

Yes, free self-parking is available on-site.

Is breakfast offered at the hotel?

Yes, breakfast is available, and it is served in a buffet style. The specific serving hours and associated costs are not detailed.

What are the standard check-in and check-out times?

Check-in is from 14:00 to 23:00, and check-out is until 11:30. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available, but specific pricing and service hours are not provided. Guests can arrange the transfer through the hotel.

What accessibility features are available for guests with disabilities?

The property includes step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details about bathrooms and pool access features are not mentioned.

What is the hotel's location in relation to key landmarks?

The hotel is located a 3-minute drive from Nagoya Hill Mall and 7 minutes from Batam Centre Ferry Terminal. It is approximately 2.7 miles from BCS Mall and Maha Vihara Duta Maitreya Buddhist Temple.

Does the hotel have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.

What are the hotel's policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of IDR 270,000 per night. Advance request or confirmation may be required for extra beds.

ibis Styles Batam Nagoya Hotel

Average nightly price at ibis Styles Batam Nagoya by month, last 12 months (USD)
Month	Average price
January	US$37
February	US$36
March	US$35
April	US$36
May	US$50
June	US$37
July	US$34
August	US$43
September	US$37
October	US$33
November	US$33
December	US$37

What guests think

At ibis Styles Batam Nagoya, travelers often praise friendly staff and spacious rooms with comfy beds, but recurring downsides include inconsistent cleanliness (stained linens, dust), corridor noise, and maintenance issues like weak fridges, faulty sockets or remotes, and creaking beds.

Breakfast feedback is mixed to poor, with several noting limited choices, overly salty dishes and very sweet drinks, though a few guests enjoyed the spread. Facilities draw contrasting reactions: the rooftop bar or sky lounge is appreciated and scheduled shuttles reach nearby malls, but the pool's cleanliness is often criticized and the setting feels a bit removed with few places within walking distance. A practical, no-frills base best suited to short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop bar/sky lounge is a highlight, and scheduled shuttles connect to Nagoya Hill and Grand Mall Batam. Pool cleanliness is repeatedly flagged as dirty.

Related guest reviews

8

Sharmila

14 Sept 2022

·

Stayed 2 nights

I stayed here for 3 days 2 night. Staffs are super friendly and helpful. I am abit disappointed by the swimming pool and also the cleanliness of the room. Towel, bedsheets which can see the dirt on it. Drinking Glass need to change as most of it have stains on it include breakfast place n room. On our 1st morning we planned to swim in the pool and relax but unfortunately the swimming pool are so dirty and when we asked the receptionist they said that it is normal but other day we saw the swimming pool was clean at the same time.

8

khai boon

19 Sept 2025

·

Stayed 2 nights

The hotel only provided shuttle bus to selected shopping malls on fixed timeslot.

10

Sih

17 Jun 2024

·

Stayed 1 night

swimming pool abit dirty

10

Richard

5 Dec 2024

·

Stayed 1 night

This Ibis Styles is very good, the rooms are big, the pool is good and best of all is the rooftop bar and restaurant. The decoration is funky and interesting I will definitely stay again

4

Pek Yin

16 Nov 2022

·

Stayed 1 night

The bedsheet with stains. The hotel lobby without aircon hence is stuffy. The swimming pool is dirty. The mug served for breakfast is not thoroughly clean.

8

CHEE KWONG

20 Feb 2023

·

Stayed 1 night

sky lounge is nice place.

6

Krishan

19 Apr 2025

·

Stayed 1 night

No hand towels in the room. Pool was dirty. Aircon was not cooling enough. No basic orange juice for breakfast. Never to stay in this hotel again.

6

Priscilla

27 Apr 2025

·

Stayed 2 nights

There is no fridge only a chiller which is not cold or freezing enough so have to buy ice from the restaurant. The remote control of the TV is not working need to manually change the channel.The room is spacious but showering area & toilet is separate and an open concept design with the pantry area. There is shuttle service to nearby shopping malls like batam grand center & nagoya hill. Overall the staffs are friendly but the hotel might need some upgrading. The hotel ambiance is nice & pleaseant too.

10

Edmen

6 Jun 2024

·

Stayed 3 nights

The room was comfortable. Staff was polite and friendly as well. The hotel even provides shuttle service to Mall Nagoya Hill and Grand Mall Batam 3 times daily. Overall, satisfied.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with recurring reports of stained or dirty linens, dusty surfaces, worn towels, and unclean glassware. A few guests noted clean rooms and regular toiletries replenishment.

Related guest reviews

8

Sharmila

14 Sept 2022

·

Stayed 2 nights

I stayed here for 3 days 2 night. Staffs are super friendly and helpful. I am abit disappointed by the swimming pool and also the cleanliness of the room. Towel, bedsheets which can see the dirt on it. Drinking Glass need to change as most of it have stains on it include breakfast place n room. On our 1st morning we planned to swim in the pool and relax but unfortunately the swimming pool are so dirty and when we asked the receptionist they said that it is normal but other day we saw the swimming pool was clean at the same time.

8

Asnawi

28 Jul 2024

·

Stayed 1 night

Clean

6

Lay Peng

21 Oct 2025

·

Stayed 2 nights

Room is not clean properly and there are areas where there are dust in less obvious area like bedside table and bedside lamp

2

Ju-Yi

26 Dec 2023

·

Stayed 2 nights

Checking only 2 sets customer in front us 3-4 pm but take about 30mins+ , when went “ first room “ was ppl checked in the room already ( feel very bad ) , then gave us another room , room is big ( coz we booked suit ) but towel is smelly and asking for extra towel not available , bed sheet have stamp on it and fridge have coke left from last guest.

8

Alicia Sin Nie

4 Jun 2025

·

Stayed 2 nights

Towels were dirty and bedsheet had blood stains. Bed was comfy nonetheless.

4

Pek Yin

16 Nov 2022

·

Stayed 1 night

The bedsheet with stains. The hotel lobby without aircon hence is stuffy. The swimming pool is dirty. The mug served for breakfast is not thoroughly clean.

6

Alex

13 Sept 2024

·

Stayed 1 night

I like the rooms which is spacious and neat with a nice spread of breakfast. But the staff are not trained to handle customers and during check in was talking and not attending to checking in guest.

8

Cheng

10 Dec 2025

·

Stayed 2 nights

courteous staff and very responsive to messages and requests. new toiletries provided every day

6

YUKI

8 Sept 2025

·

Stayed 3 nights

The hotel staff were attentive and friendly. However, the room was only average, there are stains/ residues left on the toilet wall (where the hair dryer was), and also on the mirror partition facing the room. The towels are very worn, the bed creaks, and you can hear almost everything that's happening outside your room and even above you - people talking loudly, closing of doors, dragging, stomping sounds from the room above.

4

Laura

14 Sept 2025

·

Stayed 2 nights

I was request for non smoking room. But when i check in i was given by the staff smoking room. Even i was informed cant be changes. The room was smell terrible and in the future i dont think ill choose ibis. Im solo traveller doesnt meant i can be treated like that.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with playful decor and supportive beds. Recurring drawbacks include corridor noise and maintenance issues such as weak fridges, faulty fixtures or sockets, and creaking beds.

Related guest reviews

6

RICARDO JR

30 Aug 2025

·

Stayed 1 night

We are given connecting room but both have queen bed despite booking 1 room with queen bed and 1 room with twin bed. Almost all power socket unable to use as cannot plug in properly. I called and they send adaptor. Bfast is not so good, too salty and very few choices. But considered ok for the price. No convenient store nearby. Overall, still consider ok for the price I paid

8

Hamidah

5 Jun 2023

·

Stayed 2 nights

I booked 2 junior suite rooms but both m2 is not the same. 1 of the room is smaller than the other but still quote the same price. Why???

8

Richard

12 Sept 2022

·

Stayed 2 nights

My second stay here. Love the friendly staff, super comfy beds and pillows and love the design aesthetic of the hotel.

10

Richard

5 Dec 2024

·

Stayed 1 night

This Ibis Styles is very good, the rooms are big, the pool is good and best of all is the rooftop bar and restaurant. The decoration is funky and interesting I will definitely stay again

2

Ju-Yi

26 Dec 2023

·

Stayed 2 nights

Checking only 2 sets customer in front us 3-4 pm but take about 30mins+ , when went “ first room “ was ppl checked in the room already ( feel very bad ) , then gave us another room , room is big ( coz we booked suit ) but towel is smelly and asking for extra towel not available , bed sheet have stamp on it and fridge have coke left from last guest.

8

Alicia Sin Nie

4 Jun 2025

·

Stayed 2 nights

Towels were dirty and bedsheet had blood stains. Bed was comfy nonetheless.

8

Wang

28 Jul 2024

·

Stayed 1 night

The sound proofing need to be improved in the hotel. Can hear door closing sound at night. Location of the hotel has nothing in walking distance

6

Alex

13 Sept 2024

·

Stayed 1 night

I like the rooms which is spacious and neat with a nice spread of breakfast. But the staff are not trained to handle customers and during check in was talking and not attending to checking in guest.

6

Priscilla

27 Apr 2025

·

Stayed 2 nights

There is no fridge only a chiller which is not cold or freezing enough so have to buy ice from the restaurant. The remote control of the TV is not working need to manually change the channel.The room is spacious but showering area & toilet is separate and an open concept design with the pantry area. There is shuttle service to nearby shopping malls like batam grand center & nagoya hill. Overall the staffs are friendly but the hotel might need some upgrading. The hotel ambiance is nice & pleaseant too.

6

YUKI

8 Sept 2025

·

Stayed 3 nights

The hotel staff were attentive and friendly. However, the room was only average, there are stains/ residues left on the toilet wall (where the hair dryer was), and also on the mirror partition facing the room. The towels are very worn, the bed creaks, and you can hear almost everything that's happening outside your room and even above you - people talking loudly, closing of doors, dragging, stomping sounds from the room above.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and responsive. However, service consistency is uneven, with slow or error-prone check-ins, inflexibility on policies, miscommunication, and poor follow-up on serious issues.

Related guest reviews

8

Sharmila

14 Sept 2022

·

Stayed 2 nights

I stayed here for 3 days 2 night. Staffs are super friendly and helpful. I am abit disappointed by the swimming pool and also the cleanliness of the room. Towel, bedsheets which can see the dirt on it. Drinking Glass need to change as most of it have stains on it include breakfast place n room. On our 1st morning we planned to swim in the pool and relax but unfortunately the swimming pool are so dirty and when we asked the receptionist they said that it is normal but other day we saw the swimming pool was clean at the same time.

8

Richard

12 Sept 2022

·

Stayed 2 nights

My second stay here. Love the friendly staff, super comfy beds and pillows and love the design aesthetic of the hotel.

2

Shiraz Kabir

12 Mar 2024

·

Stayed 2 nights

The property and facilities are good value for money and well maintained. During this stay there was an incident, where someone used the room while I was away and left the room with toilets messed up and the bed used. On reporting this the staff changed out the sheets and mentioned that a supervisor will get in touch in the morning. But there was no attempt from the management to try and understand what happened. On checking out the staff wasn’t aware that this happened and asked for all the details all over again. Still waiting for a formal response from the management.

2

Ju-Yi

26 Dec 2023

·

Stayed 2 nights

Checking only 2 sets customer in front us 3-4 pm but take about 30mins+ , when went “ first room “ was ppl checked in the room already ( feel very bad ) , then gave us another room , room is big ( coz we booked suit ) but towel is smelly and asking for extra towel not available , bed sheet have stamp on it and fridge have coke left from last guest.

8

Joanna

2 Jun 2024

·

Stayed 1 night

The staffs are not flexible in some areas of service and not check the status of the Accor member and offer benefits for ALL members. Also they do not have strong command of English so can have miscommunications quite often. Service staffs were also not eagerly rushing and took about 20min to pour orange juice into takeaway cups.

6

Alex

13 Sept 2024

·

Stayed 1 night

I like the rooms which is spacious and neat with a nice spread of breakfast. But the staff are not trained to handle customers and during check in was talking and not attending to checking in guest.

10

Edmen

6 Jun 2024

·

Stayed 3 nights

The room was comfortable. Staff was polite and friendly as well. The hotel even provides shuttle service to Mall Nagoya Hill and Grand Mall Batam 3 times daily. Overall, satisfied.

8

Cheng

10 Dec 2025

·

Stayed 2 nights

courteous staff and very responsive to messages and requests. new toiletries provided every day

6

YUKI

8 Sept 2025

·

Stayed 3 nights

The hotel staff were attentive and friendly. However, the room was only average, there are stains/ residues left on the toilet wall (where the hair dryer was), and also on the mirror partition facing the room. The towels are very worn, the bed creaks, and you can hear almost everything that's happening outside your room and even above you - people talking loudly, closing of doors, dragging, stomping sounds from the room above.

4

Laura

14 Sept 2025

·

Stayed 2 nights

I was request for non smoking room. But when i check in i was given by the staff smoking room. Even i was informed cant be changes. The room was smell terrible and in the future i dont think ill choose ibis. Im solo traveller doesnt meant i can be treated like that.

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AI-generated summary based on recent guest reviews

Location

A bit removed from the main areas with limited options in walking distance; the shuttle helps reach nearby malls. Some guests still considered the location good.

Related guest reviews

6

RICARDO JR

30 Aug 2025

·

Stayed 1 night

We are given connecting room but both have queen bed despite booking 1 room with queen bed and 1 room with twin bed. Almost all power socket unable to use as cannot plug in properly. I called and they send adaptor. Bfast is not so good, too salty and very few choices. But considered ok for the price. No convenient store nearby. Overall, still consider ok for the price I paid

8

khai boon

19 Sept 2025

·

Stayed 2 nights

The hotel only provided shuttle bus to selected shopping malls on fixed timeslot.

8

Wang

28 Jul 2024

·

Stayed 1 night

The sound proofing need to be improved in the hotel. Can hear door closing sound at night. Location of the hotel has nothing in walking distance

6

Priscilla

27 Apr 2025

·

Stayed 2 nights

There is no fridge only a chiller which is not cold or freezing enough so have to buy ice from the restaurant. The remote control of the TV is not working need to manually change the channel.The room is spacious but showering area & toilet is separate and an open concept design with the pantry area. There is shuttle service to nearby shopping malls like batam grand center & nagoya hill. Overall the staffs are friendly but the hotel might need some upgrading. The hotel ambiance is nice & pleaseant too.

6

Joey

18 Jun 2025

·

Stayed 3 nights

Hotel location is good but extra mineral water is chargeable.

10

Edmen

6 Jun 2024

·

Stayed 3 nights

The room was comfortable. Staff was polite and friendly as well. The hotel even provides shuttle service to Mall Nagoya Hill and Grand Mall Batam 3 times daily. Overall, satisfied.

8

Kabi

17 Nov 2022

·

Stayed 1 night

A fairly decent hotel with a good rate for the suites. A fair bit away from the hustle and bustle and not much food options around the hotel. Decent for nights stay

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality and variety draw mixed to negative feedback: limited choices, salty dishes, very sweet drinks, and crowding at peak times, though some enjoyed it. The rooftop bar/restaurant receives positive mentions.

Related guest reviews

6

RICARDO JR

30 Aug 2025

·

Stayed 1 night

We are given connecting room but both have queen bed despite booking 1 room with queen bed and 1 room with twin bed. Almost all power socket unable to use as cannot plug in properly. I called and they send adaptor. Bfast is not so good, too salty and very few choices. But considered ok for the price. No convenient store nearby. Overall, still consider ok for the price I paid

10

Richard

5 Dec 2024

·

Stayed 1 night

This Ibis Styles is very good, the rooms are big, the pool is good and best of all is the rooftop bar and restaurant. The decoration is funky and interesting I will definitely stay again

6

Fadila

15 Sept 2024

·

Stayed 2 nights

1. The refrigerator in the room remained non-functional even after it was reported. 2. Only one access card was provided, which was inconvenient when I needed to leave the room alone. Without an access card, it's impossible to access the floor unless someone else assists. 3. The breakfast spread was average. Some main dishes were overly salty, and the drinks were excessively sweet. 4. On Sunday, was the most crowded during breakfast. Despite the lack of available seating, hotel guests were not allowed to sit in the exterior areas of the restaurant. Several people, including us, had to wait for seats to become available. That said, the hotel staff were friendly and did their best to make our stay enjoyable, which we truly appreciated.

6

Jen Janice

20 Dec 2023

·

Stayed 1 night

Breakfast was very bad. Food was not up to par. Very inflexible with late check out unless we pay 100k Rph. Check out time reminder from housekeeping and reception half an hour before time. Other than that the room was great.

4

Pek Yin

16 Nov 2022

·

Stayed 1 night

The bedsheet with stains. The hotel lobby without aircon hence is stuffy. The swimming pool is dirty. The mug served for breakfast is not thoroughly clean.

6

Alex

13 Sept 2024

·

Stayed 1 night

I like the rooms which is spacious and neat with a nice spread of breakfast. But the staff are not trained to handle customers and during check in was talking and not attending to checking in guest.

8

CHEE KWONG

20 Feb 2023

·

Stayed 1 night

sky lounge is nice place.

6

Krishan

19 Apr 2025

·

Stayed 1 night

No hand towels in the room. Pool was dirty. Aircon was not cooling enough. No basic orange juice for breakfast. Never to stay in this hotel again.

10

Rohaidah

14 Nov 2025

·

Stayed 2 nights

We had a good stay . Only wish, the breakfast had a more choices and wider spread.

10

ARDY

8 Nov 2025

·

Stayed 1 night

Nice Room,, nice Breakfast, Friendly Staff..

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $65
18 $41	19 $41	20 $38	21 $38	22 $38	23 $42	24 $44
25 $32	26 $38	27 $38	28 $38	29 $38	30 $42	31 $42

Su	Mo	Tu	We	Th	Fr	Sa
1 $39	2 $39	3 $39	4 $39	5 $39	6 $42	7
8 $91	9 $41	10 $42	11 $39	12 $39	13 $42	14 $42
15 $39	16 $39	17 $39	18 $39	19 $39	20 $42	21 $42
22 $39	23 $39	24 $39	25 $39	26 $39	27 $42	28 $42
29 $39	30 $39

ibis Styles Batam Nagoya

Prices for ibis Styles Batam Nagoya

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 Queen Bed

Deluxe Room, 2 Twin Beds

Junior Suite, 1 Queen Bed, Balcony

Family Suite, 1 Queen Bed

Superior Room, 2 Twin Beds

Junior Suite 1 Queen Bed Balcony

Junior Suite, 1 Queen Bed

Superior Room, 1 Queen Bed

Guest reviews of ibis Styles Batam Nagoya

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about ibis Styles Batam Nagoya

Prices for upcoming dates

Business details