Name: Holiday Inn Staunton Conference Center by IHG
Address: 152 Fairway Lane, Staunton, Virginia, United States of America, Staunton, Virginia, US
Price range: $86–$210 per night
Rating: 7.43

What guests think

At Holiday Inn Staunton Conference Center by IHG, travelers frequently praise the friendly staff, generally clean, comfortable rooms, and easy access off I-81, while noting inconsistent amenities like a closed pool and on-site dining that can be limited or unavailable.

Several reviews mention road noise in highway-facing rooms and occasional maintenance issues such as elevator problems, plumbing, or aging fixtures. Expect a convenient stop with friendly service, but variable amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: the indoor pool is often closed or unheated, and the restaurant/bar hours are inconsistent due to staffing, though guests like them when available. Parking is easy, the property is pet friendly, and a few reviews note elevator outages.

Related guest reviews

8

Ramsey

Jun 15, 2024

·

Stayed 1 night

Honestly, the hotel was pretty good and the staff were pretty nice. I did pay a little bit more for this hotel thinking that there was a swimming pool only to find out that it was closed for renovations when we got there. Apparently you need to read the fine print under some policy link when booking to know that the pool was closed. Had the pool been open, it would’ve been an excellent stay for the price. Advice, when booking any hotel that states that they have a pool, confirm that they do have a pool and that it is open for use.

8

Tara

Nov 10, 2024

·

Stayed 1 night

Property is clean and well maintained except one of the elevators wasn’t working. Staff were friendly and rooms comfortable. Bed was a bit hard but nice pillows and linens.

10

Ginger

Jul 4, 2024

·

Stayed 1 night

We traveled with our dog & since they were pet friendly we booked a night here. Extra pet fee. Perfect for an overnighter though

6

Lori

Apr 21, 2024

·

Stayed 2 nights

We chose this property over others because of the indoor pool. When we got there we found it was closed. We paid more to stay there so it was a big displeasure of our stay.

4

Marilyn

Apr 5, 2024

·

Stayed 1 night

After driving across the country for 5 days, we have learned we want a hotel with a restaurant at it or next door. We don’t want to check in and have to drive to eat. Booked this hotel because it had both bar and restaurant only to arrive and find them closed. Nearest restaurant was several miles away. We ended up eating terrible frozen food from their store. Front desk clerk could have cared less

6

Ashley

Mar 16, 2024

·

Stayed 1 night

Choose for the big parking lot

2

Laura

Apr 30, 2024

·

Stayed 1 night

Apparently the pool, which continues to be promoted and looks beautiful in the pictures, has been closed for almost a year. The road noise is insane. Bed felt like a comforter wrapped around plywood or something. Restaurant is only opened for breakfast. For the discomfort and lacking amenities this should be a budget hotel but the price is not, and they would not give a partial refund for the dissatisfaction. I won’t stay here again and would definitely not recommend.

10

Debra

Apr 8, 2025

·

Stayed 1 night

Spacious rooms, clean, and the kids enjoyed the pool

8

George

Nov 18, 2024

·

Stayed 2 nights

Disappointed the pool was not operating. The heater was broken.

10

Edward

Mar 4, 2025

·

Stayed 1 night

Excellent property. Clean quiet and safe. Great restaurant and bar. Yummy food

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find rooms and bathrooms very clean, sometimes recently remodeled. A few report issues like odors, dead flies, or missed vacuuming.

Related guest reviews

8

Chris

Jun 22, 2025

·

Stayed 1 night

Hotel conveniently located close to my event. I was able to check in early, however the room they initially gave was not clean once we walked in the room. The hotel staff quickly re assigned us to a new room and even an upgrade!

10

Eric

Dec 25, 2022

·

Stayed 19,350 nights

Very clean. Excellent staff.

4

Dorothy

Oct 13, 2024

·

Stayed 2 nights

Despite the excellent front-desk and serving staff, this hotel is not a good choice. Only one of the two elevators was available. It jerked badly, and we had to pry open the doors to get out. The stairs are not a good option because they only exit outside, so guests have to walk the perimeter of the building to reach the lobby. Our bathroom was clean, but the carpet had not been vacuumed, and an extra pillow was on the floor behind a chair. Trucks on Route 81 were noisy all night. No rooms on the “quiet” side were available.

6

Anish

Nov 7, 2024

·

Stayed 1 night

The bathroom was stinking. It affected our sleep. We didn’t have time to report in the front desk to ask for a room change as it was a late night check in. And we already checked out.Request you to give us a discount on our stay.

8

Alicia

Nov 26, 2025

·

Stayed 1 night

Staff was very friendly. The room itself was pretty clean except by the window where there were at least 5 dead flies. Breakfast was really good. The room with the pool was very cold inside with it being attached the the outside pool. Overall we enjoyed our stay!

10

F. Cole

May 23, 2025

·

Stayed 1 night

The hotel sits right next-door to a golf club that is available to the public. The hotel is easily accessible off the highway and the rooms were nice and fresh and clean. The breakfast selection and quality of foodwas really quite good.

10

Amy

Feb 28, 2023

·

Stayed 1 night

Very friendly and easy check in. Room was very clean. Especially enjoyed the water pressure with the shower! Will stay again.

10

Joanna

Nov 3, 2023

·

Stayed 3 nights

The room was very clean.Bathroom spotless. Everyone at front desk was so friendly and helpful. Allowed the use of large dining table, when we ordered pizza one evening, when there was 10 of us. Off the beaten path, no traffic noise. Just great place to stay.

10

Ryan

Apr 24, 2025

·

Stayed 1 night

Property was in a nice area and had an excellent breakfast. Room was very clean and beds were nice and comfy! Staff was great!

10

Mir

Dec 4, 2025

·

Stayed 2 nights

The staff at this Holiday Inn were very kind and accommodating. The place was beautiful, if I had to complain about something, id say the shower curtains smelled of mold and the tub was slightly ratty, but the decent beds and view made up for it. Breakfast is paid, so little different than most holiday inns that offer free breakfast, some of the cups were dirty, but all in all, not bad for the price I think.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with some updated decor, pleasant views, and quiet stays. However, several guests report highway noise, very loud AC, and occasional dated bathrooms.

Related guest reviews

10

Sheree

Sep 5, 2025

·

Stayed 1 night

Very pretty & updated room. Staff have been great! My only complaints are the ice machine on my floor was out but they were working on it. No safe in our room. But the area seems to be "safe." Yes I would stay here again.

10

GWILI

Jan 13, 2025

·

Stayed 1 night

Spacious clean room. Comfortable bed. Easy on and off Route 81.

2

Gary

Apr 18, 2023

·

Stayed 1 night

Staff service and room insulation from outside noise was the worse. Heard every truck or car on the road while trying to get to sleep. Finally put ear plugs in to be able to cut down the noise to a manageable volume. Also front desk gave me a room by the elevator initially, when I asked to be moved they put me next to the highway. The next morning I asked for a receipt for the payment and they said I needed to contact the third party for that as they do not offer the receipts. I asked for a receipt for the $50 ‘hold’ they had me charge for incidentals when I checked in. When I checked out and asked for that receipt they said I needed to get it from the third party as well. Even though the hotel ran the hold on the card themselves. Apparently asking for receipts from the morning front desk person annoyed them as well and said that decision on giving receipts was up to management.I Would not recommend anyone staying at this hotel.

8

Stacy

Apr 17, 2024

·

Stayed 1 night

Room was clean, spacious and setup nicely. The only bad thing was the ac compressor was very, very, very loud. As long as the compressor was running, it was a constant roar. However, whenever it turned off/on it would wake me up.

10

Tehmina

Jun 11, 2025

·

Stayed 2 nights

Great views

8

Jennifer S.

Jan 10, 2023

·

Stayed 1 night

The hotel was fine, a little worn in some common areas, but the rooms were nice. What I did not understand was why we were placed in a room at the end of a long hall facing a busy highway (so we could hear the traffic all night) when the hotel was practically empty (about 12 cars in the parking lot). I would have asked to change rooms but had made a request for a feather-free room, so that would have taken more time and I didn’t realize how noisy it would be when trying to sleep. Were we given a room with a crappy location because we used hotels.com? I don’t know, but I doubt I will stay here again for that reason.

10

Rebecca

Oct 13, 2023

·

Stayed 1 night

Really lovely place and perfect location. Beds were comfortable, really nice staff too. I would stay there again.

10

Derick

Feb 16, 2025

·

Stayed 2 nights

Our stay was great. Clean spacious room. Restaurant and bar inside was nice. Only con was the tv with the no smart abilities or streaming or even casting.

10

Patricia

Dec 2, 2024

·

Stayed 1 night

I love it except the bathroom feels outdated lol

8

Donna

Sep 4, 2024

·

Stayed 2 nights

Indoor outdoor pool was nice, quiet location with nice views

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Service

Service is widely praised as friendly, welcoming, and accommodating, with easy check-in. A few reviews cite slow responses or brusque interactions at the desk or restaurant.

Related guest reviews

10

Paul

Oct 29, 2025

·

Stayed 1 night

Quiet room. Convenient location! Great service. Clean!

10

Sean

Jan 5, 2025

·

Stayed 2 nights

Wonderful stay, very clean and comfortable. Welcoming staff.

4

Angie

Oct 19, 2025

·

Stayed 2 nights

The beds were fine. We had issues with the toilet not flushing properly from when we checked in. As it goes for using the bathroom, the morning after checking in, the toilet wouldn’t flush. We called the front desk and asked for maintenance or plumbing to come fix it while we were out for the day. 12 hours later we get back, and the toilet still doesn’t work and no one came to fix it. We went down to the front desk to ask if someone could come and restated we called this in at 10am and it is after 10pm and we can’t use our toilet… We were met with defensive avoidance from Taesha at the front desk. We couldn’t change rooms because they were full but the only compensation we were offered was complimentary breakfast passes- which felt oxymoronic considering we could not properly use our bathroom for what comes after eating. She also only offered “compensation” to receive the points I should’ve received for originally booking. It felt like there was no compensation or appropriate accommodation for this matter. My fiancé spent the next 20mins doing his own tinkering and God knows what he had to do in there that required multiple washes and showers to get it to function. What should’ve been a fun adventurous and relaxing stay for our weekend, we were left feeling uncomfortable and disappointed.

10

Matt

Apr 28, 2025

·

Stayed 3 nights

So kind and welcoming and accommodating.

8

Ray

Mar 30, 2025

·

Stayed 1 night

Staff was incredibly friendly and helpful. Had a very nice stay.

10

James

Oct 12, 2025

·

Stayed 4 nights

Clean Property, excellent check-in super staff, especially in the hotel restaurant lounge area. Staff seems to be a little over work, but works completely as a team which makes that issue not issue for the customer you can tell they’re tired. Rooms are very clean. Parking is great close to the interstate. The only thing I would have to say is the hotel is a little worn out. Needs to update. We would stay there again

10

Erica

Jan 15, 2025

·

Stayed 1 night

Everything was great. Staff was friendly. Quick check-in. Room was clean.

10

Amy

Feb 28, 2023

·

Stayed 1 night

Very friendly and easy check in. Room was very clean. Especially enjoyed the water pressure with the shower! Will stay again.

4

Gregory

Oct 27, 2023

·

Stayed 1 night

The breakfast wasn't complimentary and the server was rude, the front desk clerk didn't want to be there on Sunday morning and was brusque Will not be staying at that location again

10

Steven

Aug 14, 2025

·

Stayed 1 night

Staff was great!, clean room and food was good, I'd stay there again

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Location

Location is convenient just off I-81 with access to Shenandoah sights and a golf course next door. Several note limited dining nearby and road noise in highway-facing rooms.

Related guest reviews

10

Madeline

Apr 2, 2025

·

Stayed 1 night

Overnight on way back from FL/SC. Great staff. Had a nice walk around the golf course in the evening and morning before departure. Very quite. Very comfortable. No complaints. Great location.

10

Charisse

Apr 11, 2025

·

Stayed 2 nights

Location perfect to go antiquing

10

Eleanor

Oct 7, 2023

·

Stayed 1 night

Noisy due to traffic on Interstate

8

ann

Jun 26, 2023

·

Stayed 1 night

Far away from restaurants

10

GWILI

Jan 13, 2025

·

Stayed 1 night

Spacious clean room. Comfortable bed. Easy on and off Route 81.

8

Wei

Apr 4, 2025

·

Stayed 1 night

Close to Shenandoah Park

6

Henry

Jan 10, 2025

·

Stayed 1 night

Very close to the interstate. It is disappointing that breakfast is not included. I will stay somewhere else next time.

10

F. Cole

May 23, 2025

·

Stayed 1 night

The hotel sits right next-door to a golf club that is available to the public. The hotel is easily accessible off the highway and the rooms were nice and fresh and clean. The breakfast selection and quality of foodwas really quite good.

8

Usman

Oct 16, 2024

·

Stayed 1 night

Nice quite location

8

robert

Aug 21, 2023

·

Stayed 1 night

This hotel was right near I-81 making it easy to find and many tourism sights are within an hours drive.

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AI-generated summary based on recent guest reviews

Dining

On-site dining is inconsistent: multiple guests report the restaurant or breakfast canceled or limited due to staffing, or that breakfast isn’t included and can be poor or lukewarm. Others say that when open, the food and made-to-order breakfast are very good.

Related guest reviews

6

Becky

Oct 12, 2025

·

Stayed 3 nights

We paid extra for the breakfast buffet for the 3 mornings we would be there. It was terrible. They are so short staffed that it was 15-20 minutes before the food on the buffet was replaced. I have had better continental breakfast at far cheaper hotels. Our second morning we actually left without eating breakfast because there was no food and it seemed not to be a priority to replace it. Our third morning it was a little better, but the biscuits were cold, the gravy was clumpy, and the french toast was reheated, frozen french toast. And nothing was really hot. It was luke warm at best. Save yourselves the money and try Kathy's restaurant. They are fast, food was good and hot. The room itself was clean, but water stains on ceiling tiles were spray painted, wall paper was peeling in places, the elevator was sqeaky and a little unnerving. Most of the staff we interacted with was pleasant and tried to remedy the breakfast situation, but everything else was beyond their control. If you are staying just a night or two, you'll be fine, any longer and I would book elsewhere.

6

Allen

Mar 29, 2024

·

Stayed 1 night

The hotel's restaurant and bar were closed when advertised open until 11pm. I arrived around 9 pm looking forward to getting dinner and a drink. Too bad, not to many take out options either.

8

Ghila

Sep 29, 2025

·

Stayed 1 night

Great staff. Food in the restaurant was a great. We were able to check in early since our room was already available, although when we came down for breakfast we found out that their cook didn't show up so no breakfast. It happens, we did ask if we can get something from their store instead in lieu of the missing breakfast and they agreed.

6

Henry

Jan 10, 2025

·

Stayed 1 night

Very close to the interstate. It is disappointing that breakfast is not included. I will stay somewhere else next time.

10

Travis

Dec 1, 2024

·

Stayed 1 night

The restaurant on sight is very sporadic and depends on available employment. When the restaurant is open, this place is great! It’s our go to pit stop between Tennessee and New York. Everyone is so friendly here, and if the restaurant isn’t open, there are numerous choices just a short drive away and some even deliver to the hotel. All in all we love this place and definitely recommend it. If you have kids, they have an indoor pool and if you have pets they are welcome in certain rooms. Very convenient!

10

F. Cole

May 23, 2025

·

Stayed 1 night

The hotel sits right next-door to a golf club that is available to the public. The hotel is easily accessible off the highway and the rooms were nice and fresh and clean. The breakfast selection and quality of foodwas really quite good.

8

Terry

Jun 8, 2023

·

Stayed 1 night

Restaurant was only serving finger food because of no help. Restaurant also not serving breakfast due to no help. Breakfast was only a few things to eat with coffee in hall way.

6

Kimberly

Oct 3, 2025

·

Stayed 1 night

The cook didn’t show up so breakfast was canceled. The clerk at the front desk was very professional, but appeared to be the only employee in the entire hotel, because truly anyone could set out milk, juice, cereal boxes, muffins, bread, etc. The manager was not there. It appeared nobody was there but this poor clerk at the front desk. I had booked this hotel specifically because it included breakfast and that was going to be so convenient for group — 2 adults, 3 kids, 2 rooms. So that was frustrating. Otherwise, the hotel was fine — dated and showing some age but clean.

10

Kristine

Mar 31, 2023

·

Stayed 1 night

Nice breakfasr for $7

10

Edward

Mar 4, 2025

·

Stayed 1 night

Excellent property. Clean quiet and safe. Great restaurant and bar. Yummy food

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AI-generated summary based on recent guest reviews

Month	Average price
January	$82
February	$80
March	$83
April	$97
May	$106
June	$91
July	$91
August	$94
September	$132
October	$143
November	$102
December	$91

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $97	15 $97	16 $97	17 $101	18 $95	19 $94
20 $87	21 $93	22 $98	23 $96	24 $97	25 $157	26 $210
27 $87	28 $92	29 $93	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2	3 $193
4 $89	5 $103	6 $115	7 $117	8 $117	9 $177	10 $146
11 $87	12 $90	13 $86	14 $95	15 $101	16 $159	17 $161
18 $88	19 $94	20 $94	21 $97	22 $105	23 $170	24 $170
25 $97	26 $90	27 $90	28	29	30 $118	31 $129

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible, Balcony (Communications)

Room, 1 King Bed, Golf View

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds (Pet Friendly)

Room, 2 Queen Beds, Golf View

Standard Room

Room, 2 Queen Beds, Accessible, Golf View (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Standard Room, 1 King Bed

Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Staunton Conference Center by IHG

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