Is parking available at the property?

Free self-parking is available on-site. Limited parking is provided, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Manchester Center, within a 15-minute walk of Lye Brook Falls and Manchester Designer Outlets. It is approximately 1.3 miles from the American Museum of Fly Fishing and 1.5 miles from Dana L. Thompson Memorial Park.

Does the property have a swimming pool?

Yes, the property features both indoor and outdoor swimming pools. The outdoor pool is seasonal, open from May to September, and pool access is available from 9 AM to 9 PM.

What are the policies for guests staying with children?

Children 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

The Palmer House Resort in Manchester Center

Average nightly price at The Palmer House Resort, an Ascend Collection Hotel by month, last 12 months (USD)
Month	Average price
January	$142
February	$155
March	$111
April	$123
May	$120
June	$136
July	$159
August	$156
September	$155
October	$202
November	$128
December	$144

What guests think

Reviews of The Palmer House Resort, an Ascend Collection Hotel describe friendly staff and a walkable, scenic setting, but also highlight dated rooms, inconsistent cleanliness, and value concerns at higher rates.

Several guests mention large rooms and occasional suite upgrades with kitchenettes or jacuzzis. Common complaints include dirty or cold hot tubs, closed or poorly maintained amenities, and outdated fitness equipment. Breakfast ranges from simple and good to limited or poor, with a few reports of it not provided. Overall, expect an older property where experiences vary widely by room and building.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There are indoor and outdoor pools and a hot tub, but multiple reviews cite closures, cold water, dirty water, or broken filters; the fitness room is dated. On-site golf and tennis exist, though upkeep is mixed.

Related guest reviews

10

Andrew

Dec 11, 2024

·

Stayed 2 nights

Our suite was beautiful, and had a nice view from the deck. The jacuzzi tub was big enough to fit 2 in. The bathroom was roomy with his/hers sinks and a decent sized shower. The indoor pool, hot tub and workout area were just a short distance away (we chose to drive it due to icy conditions.) The breakfast was somewhat limited but very good (toast, bagels, bacon, scrambled eggs, yogurt, cereal, fruit, coffee and juices.) We would definitely stay there again if we are in the area. The only thing that wasn't working right was the fireplace, but they offered to come fix it and we refused the offer.

6

Greg

Feb 18, 2024

·

Stayed 1 night

Hot tub was dirty. Indoor pool too cold to use. Gas fireplace wouldn’t start.

10

Kenneth

Sep 25, 2024

·

Stayed 2 nights

Enjoyable walking distance to stores and restaurants. Comfortable room with updated bathroom. We wished the golf course had been manicured to where we could enjoy our game without loosing the balls in long grass. The tennis courts were fantastic. Great indoor and outdoor pool. Have stayed here many times and will return.

10

Nicole

Jun 25, 2023

·

Stayed 3 nights

I loved the staff, they were all so nice and genuinely happy to make our time as sweet as possible. The indoor pool is not heated, and the hot tub was dirty. The fitness center is extremely outdated with only 3 machines those are my only complaints. The tennis court, golf course and outdoor pool were amazing. The continental breakfast was a bonus as well. The property is absolutely gorgeous and just walking distance to so many things to do from shopping, eating, and hiking. I will definitely be back.

10

Paul

Aug 30, 2023

·

Stayed 2 nights

Kind of a hidden gem. Clean, spacious. Indoor/outdoor pools, w/Jacuzzi - very nice breakfast bar.

8

Marie

Apr 29, 2024

·

Stayed 2 nights

Problems!! 1- No working Microwave in our room, one there was broken, replaced and that one didn't work either! There should be one in each room for customers convenience! 2- workout machines out of date and a Hazardous for people to use them! 3- NO sign put up to say filter in pool broken and don't swim in it! 4- pool house bathrooms need a door lock on them for privacy when showering and dressing! 5- Lockers don't close properly for lock use! 6- No small chair or table in bathroom of pool house. 7- some outside porch room lights don't work, maybe a bad bulb! 8- NO paper towels in bathroom pool house! ALSO PAPER HOLDER was hung upside down. Our room was clean, Customer service was great! Breakfast was great! Restaurant meals were very good!

8

Stefanie

Feb 18, 2025

·

Stayed 3 nights

We liked our corner room although the walls were very thin so we were awoken by our neighbors talking loudly the first night. The second night, after a long day of skiing we were looking forward to the hot tub but were told it was closed and to “try again tomorrow.” The third night we did go in the hot tub and it was pretty dirty and didn’t appear to have been cleaned in awhile.

6

William

Aug 7, 2025

·

Stayed 2 nights

Four disappointed things. Shower was hard to regulate. Golf course was in very poor condition. Hot tub at pool was not wotking. Breakfast was poor quality. They need a restaurant quality breakfast available for those who want to pay extra.

10

gary

Feb 7, 2024

·

Stayed 2 nights

The king bed room was big and spacious and the bed was very comfortable. The bathroom had a great design and lots of space. Temp was comfortable. The hot tub was a great option after a day of skiing…although it could use a cleaning

6

Bethany

Apr 7, 2024

·

Hot tub had a layer of dirt/grime at the top that could be wiped off pretty cleanly. Didn't try the indoor pool due to the lack of upkeep in the hottub. Suite was clean and jetted tub in room was nice.

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Cleanliness

Cleanliness is inconsistent: some rooms are clean or spotless, while others have musty odors, dusty bathrooms, dirty grout, or clogged tubs.

Related guest reviews

8

Christopher

Aug 17, 2025

·

Stayed 3 nights

Not the cleanest place. Dust ruffle was hanging across the floor and the floor was not clean. The walkway outside our door is crumbling apart. The tv volume is set to only go very low and is far across the room. The internet is awful. The bed was actually very comfortable. The place could use some TLC!

4

Matthew

Jan 5, 2026

·

Stayed 3 nights

The rooms and facilities were very run down. The room was mostly clean though I definitely wouldn't consider it exceptionally so. The furniture was in rough shape and stained. The pool area, especially the bathroom area was very run down. The hot tub was also full of debris and hair. When we asked for 2 additional towels from the front desk they refused. And while breakfast was promised when we booked the room it was never provided, and a different excuse was used each day as to why there would be no breakfast.

6

Marsha

Oct 12, 2023

·

Stayed 2 nights

This is a nice old property with comfortable rooms in a convenient location. The issue is cleanliness. There was an empty PBR beer can in the garden outside our room. The floor made socks filthy. The bathroom hadn’t been dusted in at least a month. The bathtub was stopped up so that when you take a shower, you’re standing in 6 inches of water.

6

Adi

Oct 6, 2023

·

Stayed 2 nights

It’s a cute hotel and has lots of potential but in terms of comfort and cleanings it wasn’t amazing at all! The bed was extremely uncomfortable (very cheap springs mattress) and wasn’t really clean, definitely doesn’t give value for the money we spent on it. It’s barely a 7 on a good day only because of their service, otherwise I would give it 6.

8

Kathy

Jan 12, 2023

·

Stayed 19,368 nights

My room appeared to have been recently updated and was clean and nice. Bed was comfortable, all amenities were modern and worked well. Indoor pool with hot tub were nice. Hot breakfast was simple, healthy, and good. Dining area appeared to be recently updated and was clean and nice.

2

Aline

Dec 8, 2025

·

Stayed 1 night

We were placed in a room totally different than selected. Windows did not totally close so the room was cold. It was not very clean.

2

Brock

Jan 2, 2024

·

Stayed 1 night

The room wasn’t even clean, heat didn’t work , staff was unpleasant ice machine was broken , kept getting locked out of room key pad wasn’t working. Breakfast was awful. Light bulbs were out. It was awful. Bathroom floor was falling apart. Shower was dirty. When I brought my concerns to staff they weren’t accommodating what’s so ever. Coffe machine in room was extremely dirty . Place is trash wouldn’t stay there ever again. Stayed there New Year’s Eve 2023 Not happy at all. I highly deserve a credit. When I asked for one. They said take it up with Expedia!!

2

Adina

Oct 9, 2024

·

Stayed 1 night

Smelled awful. Like had been smoked in for years and they tried to cover up the smell with cheap perfume. Disgusting! Old and needs updated. Way overpriced. We should have went back to the office to get our money back and not stayed.

8

Timothy

Jan 30, 2025

·

Stayed 2 nights

We had to change rooms because the old toilet wouldn't stop running in the first room. The second room was spotless except for the grout and cauking in the bathroom that was blackened. Everything else about the place was very good and very comfortable. The staff was kind and helpful. The continental breakfast included scrambled eggs and bacon that we weren't expecting. Overall we very happy with our stay.

8

Amy Mallery

Jul 29, 2025

·

Stayed 3 nights

Bed was comfortable. Aside from continental breakfast no onsite dining options were available. Facilities are clean but both facilities and furniture need significant updating. Staff were friendly and helpful.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, and some suites offer kitchenettes, fireplaces, or jacuzzis with pleasant views. Many are dated with basic furnishings, confusing heating or AC, limited bedside outlets, thin walls, and occasionally unreliable Wi-Fi.

Related guest reviews

8

Christopher

Aug 17, 2025

·

Stayed 3 nights

Not the cleanest place. Dust ruffle was hanging across the floor and the floor was not clean. The walkway outside our door is crumbling apart. The tv volume is set to only go very low and is far across the room. The internet is awful. The bed was actually very comfortable. The place could use some TLC!

6

Russell

Oct 4, 2025

·

Stayed 1 night

No place near the bed to plug in a cell phone to charge.

10

Marie

Sep 22, 2025

·

Stayed 1 night

We had a private cottage with two bedrooms, very comfortable. Extensive grounds, nature trail, and a restaurant made our short stay enjoyable.

4

Angela

Aug 4, 2025

·

Stayed 1 night

The room was ok but not for that price, it is not resort at all, dated, AC didn't work well but what really was the issue 2 people sitting in their car for 2hrs doing drugs outside our room.

6

Allan

Sep 27, 2025

·

Stayed 1 night

Old school motor lodge with too many maintenence issues to recite....and at $390 for a single night stay even during peak foliage in Manchester...a bit pricey.

8

Stefanie

Feb 18, 2025

·

Stayed 3 nights

We liked our corner room although the walls were very thin so we were awoken by our neighbors talking loudly the first night. The second night, after a long day of skiing we were looking forward to the hot tub but were told it was closed and to “try again tomorrow.” The third night we did go in the hot tub and it was pretty dirty and didn’t appear to have been cleaned in awhile.

10

Nicholas

Dec 4, 2025

·

Stayed 1 night

Very nice large room and beautiful grounds.

8

Elizabeth

Oct 2, 2025

·

Stayed 1 night

Robert was a gem. Jackie is a great host. BEWARE— blackout curtains were over the windows as advertised but the door is half glass with cheap mini-blinds and a verrrry bright light shone through lighting up the room all night.

6

Joyce

Jul 6, 2025

·

Stayed 3 nights

Friendly staff. Good location to walk to restaurants and park w bike trail. No restaurant or bar operating currently as shown in listing. First room was tired, door to deck jammed, no screen. Deck furniture dirty, couldn’t use. Moved us to another room that was better, spacious ADA king suite w view from deck of fireworks. Breakfast was partially defrosted baked goods and prepackaged fruit cups. We found good bakeries nearby and made our own breakfast in room.

6

Michelle

Jul 23, 2024

·

Stayed 1 night

The property is somewhat misleading. The photos depict a large century home and we were under the impression we would be staying there. The property is actually laid out like a motel with rows of rooms adjoined. Parking is behind each unit. All are ground level. The room is quite large with a separate mini kitchen beside the bathroom. The property is clean, and decent for the price. Not luxurious or fancy but suitable for a night or 2 while passing through or skiing in winter.

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Service

Staff are frequently described as friendly, helpful, and accommodating. However, a few guests report issues such as reservation confusion, refusal of towels, early housekeeping knocks, or difficulty reaching staff.

Related guest reviews

10

Patricia

Dec 1, 2025

·

Stayed 1 night

Staff was courteous. The room was clean.

4

Marcia

Oct 12, 2025

·

Stayed 3 nights

I should have read the other reviews. The room was big and bed comfortable but the rest was not what a resort should be. Very old sofa that the cushions fell in and chair. Tub was old style bath fitter but the worst was the shower. Not a pressure balanced faucet so it kept going from hot to cold and back. I outlets by bed, there was an extension cord for the lamp. The other outlet was old and the plug kept falling out. This was a $300 per night stay (stayed wed - sat). Could have used a small table and 2 chairs to sit at. The pluses were the grounds - very nice (did not use pool). Best was the staff. Very nice and helpful. Please update the rooms.

2

John

Nov 1, 2025

·

Stayed 1 night

Was told that there was no reservation under my name and was turned away when we arrived in the middle of the night. After nearly 30min of waiting on the phone while the representative was “checking” and searching through emails, the representative said she could come find us a room.

10

Keira

Oct 4, 2025

·

Stayed 3 nights

The staff were all very friendly and helpful. It was about a 10 minute walk to the downtown area which was nice so I didn’t have to worry about parking. The view was great, the room was clean, and it was accessible to a lovely walking path. Would highly recommend!

6

Paul

Jun 30, 2024

·

Stayed 1 night

Tried to check out and was unable to find anybody to accept my keys. Called the number listed no answer gave up left the keys on the desk. go down the street to the equinox

10

Andrea

Sep 2, 2025

·

Stayed 2 nights

This was such a great place to stay!! Michael who worked evenings was an absolute joy and so nice and helpful and a great face to see when we checked in.

4

Noel

Feb 8, 2025

·

Stayed 4 nights

A lot of noise, you can hear everything between the rooms The unprofessional administration

2

Marina

Oct 13, 2025

·

Stayed 1 night

I didn’t stay! False advertising. Not a resort! Rude manager. Disorganized. Demanded that I not be charged and left.

8

Karen

Oct 13, 2025

·

Stayed 3 nights

Staff was professional and friendly. Parking was safe and the room was clean and comfortable.

8

Justin

Mar 17, 2025

·

Stayed 1 night

Staff was unbelievably kind and helpful! I would definitely stay here again because of the hospitality I received from Jackie and the other staff. Bed was comfy and room was clean

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AI-generated summary based on recent guest reviews

Location

Walkable to Manchester's shops and restaurants with pleasant views and grounds; convenient for skiing and leaf-peeping.

Related guest reviews

10

Melissa

Oct 4, 2025

·

Stayed 1 night

Lovely property convenient to center of town

8

Heather

Oct 4, 2025

·

Stayed 1 night

Not far from town. Nice views and outdoor area. Room needs a few updates. Overall, slept fairly well. Breakfast was just edible.

10

Kenneth

Sep 25, 2024

·

Stayed 2 nights

Enjoyable walking distance to stores and restaurants. Comfortable room with updated bathroom. We wished the golf course had been manicured to where we could enjoy our game without loosing the balls in long grass. The tennis courts were fantastic. Great indoor and outdoor pool. Have stayed here many times and will return.

10

john

Jan 1, 2024

·

Stayed 2 nights

Very close to center of town and restaurants

6

Leesa

Sep 21, 2024

·

Stayed 1 night

Nice neighborhood and walkable to the town. Excellent restaurants.

8

David

Nov 7, 2023

·

Stayed 6 nights

I haven't stayed at the Palmer House in many years, but not much had changed. Very nice property with a pool and a pitch and put golf course. Very convenient to walk into town. The room was large but a little dated. Front desk assistance was always great and the limited breakfast was great if in a hurry to get going. Very peaceful and always felt very safe.

10

Keira

Oct 4, 2025

·

Stayed 3 nights

The staff were all very friendly and helpful. It was about a 10 minute walk to the downtown area which was nice so I didn’t have to worry about parking. The view was great, the room was clean, and it was accessible to a lovely walking path. Would highly recommend!

8

Emile

Oct 17, 2024

·

Stayed 2 nights

It's a very large property with lots of amenities in a great location for leaf peeping. Property is a little dated....staff is really trying hard.

10

Jonathan

Jul 3, 2024

·

Stayed 9 nights

Roomy, quiet and walking distance to town center

10

Kenneth

Sep 15, 2023

·

Stayed 2 nights

Great location for walking into Manchester Village. Lots of great restaurants close by. Golf course and indoor and outdoor pool are wonderful to have at the facility.

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Dining

A continental breakfast is available, but quality and variety range from good with eggs and bacon to limited or poor, and a few report it was not provided. On-site dining beyond breakfast is not consistently available.

Related guest reviews

8

Heather

Oct 4, 2025

·

Stayed 1 night

Not far from town. Nice views and outdoor area. Room needs a few updates. Overall, slept fairly well. Breakfast was just edible.

10

Andrew

Dec 11, 2024

·

Stayed 2 nights

Our suite was beautiful, and had a nice view from the deck. The jacuzzi tub was big enough to fit 2 in. The bathroom was roomy with his/hers sinks and a decent sized shower. The indoor pool, hot tub and workout area were just a short distance away (we chose to drive it due to icy conditions.) The breakfast was somewhat limited but very good (toast, bagels, bacon, scrambled eggs, yogurt, cereal, fruit, coffee and juices.) We would definitely stay there again if we are in the area. The only thing that wasn't working right was the fireplace, but they offered to come fix it and we refused the offer.

4

Matthew

Jan 5, 2026

·

Stayed 3 nights

The rooms and facilities were very run down. The room was mostly clean though I definitely wouldn't consider it exceptionally so. The furniture was in rough shape and stained. The pool area, especially the bathroom area was very run down. The hot tub was also full of debris and hair. When we asked for 2 additional towels from the front desk they refused. And while breakfast was promised when we booked the room it was never provided, and a different excuse was used each day as to why there would be no breakfast.

8

James

Dec 30, 2024

·

Stayed 2 nights

Staff was friendly and helpful. The free breakfast was good, but should be served earlier than 8am on the weekends. The rooms were spacious, but the heat was too hot in the rooms and could not be turned down. The indoor pool was more like a cold plunge and the filter in the hot tub needed to be changed. Located in a cute town, with lots of shops and restaurants nearby.

6

William

Aug 7, 2025

·

Stayed 2 nights

Four disappointed things. Shower was hard to regulate. Golf course was in very poor condition. Hot tub at pool was not wotking. Breakfast was poor quality. They need a restaurant quality breakfast available for those who want to pay extra.

10

Matthew

Mar 13, 2023

·

Stayed 2 nights

Great place, centrally located. Great breakfast..

4

Amy

Feb 20, 2023

·

Stayed 2 nights

The room was way overpriced. It said no smoking but the room was musty smelling and smelled like faint smoke. The heat didn’t work consistently and it you turned on the mini split heater in the wall it sounded like a truck was idling behind your head. They don’t do housekeeping and you have to request clean towels if you need them. The breakfast had very little to offer, and on paper plates on top of that. The bed was hard and we slept horrible. The room was clean enough despite the smell. For roughly $675 for two nights I will never go back there again. Not worth even half of that. The pool and hot tub area were clean but they did not keep up with the towels and so when we to swim one night there were no clean towels left. The gym equipment is three machines that look like they’re from 1975.

6

Joyce

Jul 6, 2025

·

Stayed 3 nights

Friendly staff. Good location to walk to restaurants and park w bike trail. No restaurant or bar operating currently as shown in listing. First room was tired, door to deck jammed, no screen. Deck furniture dirty, couldn’t use. Moved us to another room that was better, spacious ADA king suite w view from deck of fireworks. Breakfast was partially defrosted baked goods and prepackaged fruit cups. We found good bakeries nearby and made our own breakfast in room.

10

Leeah

Feb 17, 2023

·

Stayed 1 night

Palmer house is a great stay. Large spacious room with excellent mattress and linens. Shower was hot with good pressure. Included breakfast was simple but ample, breads, eggs, bacon, cereal, yogurt, etc. I would definitely stay again.

8

Amy Mallery

Jul 29, 2025

·

Stayed 3 nights

Bed was comfortable. Aside from continental breakfast no onsite dining options were available. Facilities are clean but both facilities and furniture need significant updating. Staff were friendly and helpful.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $108	4 $108	5 $102	6 $186	7 $186
8 $96	9 $52	10 $52	11 $52	12 $52	13 $108	14 $150
15 $96	16 $77	17 $52	18 $52	19 $52	20 $83	21 $83
22 $52	23 $70	24 $52	25 $52	26 $58	27 $160	28 $137
29 $52	30 $52

Su	Mo	Tu	We	Th	Fr	Sa
		1 $114	2 $80	3 $78	4 $83	5 $86
6 $65	7 $70	8 $70	9 $70	10 $68	11 $85	12 $155
13 $113	14 $68	15 $70	16 $69	17 $70	18 $94	19 $119
20 $94	21 $80	22 $89	23 $96	24 $96	25 $160	26 $160
27 $96	28 $96	29 $96	30 $96	31 $96

The Palmer House Resort, an Ascend Collection Hotel

Prices for The Palmer House Resort, an Ascend Collection Hotel

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed

Suite, 1 King Bed

Standard Room, 2 Double Beds

Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed with Sofa Bed

Suite, 1 King Bed, Accessible

Guest reviews of The Palmer House Resort, an Ascend Collection Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Palmer House Resort, an Ascend Collection Hotel

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