Is parking available at the property?

Yes, parking is available on-site. Valet parking is offered for a fee of USD 60 per day, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

English breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately USD 18.00 per person.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 20 per pet, per stay, plus a one-time cleaning fee of USD 150. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including elevators and step-free entrances. Accessible facilities may include the registration desk and public areas.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Nashville, just steps from Music City Center and a 7-minute walk from Broadway. It is 0.2 miles from the Country Music Hall of Fame and Museum and 0.4 miles from Ryman Auditorium.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available. Pool access is from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

AC Hotel Nashville Downtown - 3 Star Comfort

Average nightly price at AC Hotel Nashville Downtown by month, last 12 months (USD)
Month	Average price
January	$189
February	$310
March	$350
April	$343
May	$340
June	$333
July	$263
August	$253
September	$380
October	$353
November	$290
December	$207

What guests think

Across reviews, AC Hotel Nashville Downtown is praised for its walkable Broadway location, modern spaces, a lively rooftop pool and bar, and friendly staff, while recurring complaints cite slow elevators, crowded pool areas, street noise, and expensive valet parking.

Guests like the views and room comfort, though several mention street-facing noise and occasional maintenance issues such as weak water pressure or AC leaks. Dining feedback is mixed: some enjoy the bar and breakfast, but others report understaffing, high drink prices, and no room service or coffee outside breakfast hours. Expect a walkable base with lively social spaces, tempered by occasional waits and extra costs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and bars are popular with great views, but seating is limited and the shared pool often gets crowded. Repeated reports note slow or out-of-service elevators and costly, sometimes chaotic, valet-only parking.

Related guest reviews

8

Lisa

Aug 12, 2024

·

Stayed 1 night

Unfortunately the pool is shared by three Marriott properties and was so crowded I was unable to even find an empty chair to enjoy the one day I was there.

10

Gloria

Jul 20, 2025

·

Stayed 3 nights

The only this I was not a fan of way the 55$ a night to park after paying for our room. They have zero parking. Otherwise everything was amazing!

10

Rebekah

Sep 26, 2024

·

Stayed 1 night

Nice pool area, pretty hotel bars, and comfortable beds. Gym was not so great.

10

Autumn

Jul 22, 2025

·

Stayed 3 nights

Wow!! We had an amazing time at the AC Marriott in downtown Nashville. It was very clean and welcoming. The gentleman that checked us in Thursday July 17th was a rockstar!!! The pool and bar staff were very friendly and efficient. We had the best time hanging out at the pool :)

6

Mark

Mar 15, 2023

·

Stayed 1 night

One elevator has been out of service for “over a week” creating long wait times for the one that was working. This is UNACCEPTABLE!

6

Jaime

Jul 10, 2025

·

Stayed 2 nights

There is a deposit of $100.0/nt even if you select pay at the property. They will run your card the night before and cancel your room if it isn’t collected. There are no dressers in the room. Thr rooftop bar is phenomenal and so is the pool. But the pool was way too busy to find a seat (it’s shared with the SpringHill and another one that I don’t remember the name of). We had a newborn and there were no cabanas available to rent and nowhere to sit, so we ended up having to forgo most of our pool plans. Our oldest was pretty disappointed. Overall, nice property, but thr pool exclusive so it doesn’t even make sense to pay that much more to stay at AC vs. the others unless you just want access to the rooftop.

10

Amy

Aug 28, 2023

·

Stayed 4 nights

Pool was nice. easy walk to broadway. need more working elevators.

8

Amanda

Mar 11, 2025

·

Stayed 2 nights

Loved this property, but I only chose this hotel for the hot tub and it was not working. Extremely disappointed!

10

Michelle

Jul 2, 2025

·

Stayed 3 nights

Great location. Super clean. Pool awesome.

8

Jeff

Jul 24, 2023

·

Stayed 1 night

Downtown Nashville AC was a great stay with a few bumps. Overall the property was clean and nice! There was a small delay with check-in but they comped us 2 appetizers for the inconvenience. The pool area on weekends is extremely crowded (3 hotels share this pool) so if you want a relaxing experience probably not going to happen. In addition, the valet parking is a little chaotic but in the end we got our car with a little bit of a wait. Good location for Broadway, Nissan Stadium and Bridgestone Arena.

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Cleanliness

Most guests describe the hotel and rooms as very clean. A minority reported issues like bathroom odors or drains, unchanged linens, or inconsistent housekeeping when service was requested.

Related guest reviews

4

Lynn

Jun 26, 2025

·

Stayed 4 nights

Getting housekeeping was very challenging, you had to schedule and then they didn't come.

10

Diana

Jul 30, 2024

·

Stayed 3 nights

Very pleased with my stay at AC. The location was perfect. Very walkable to Broadway and great restaurants but just far enough away from the noise. The pool view was great. Check in staff was so friendly and they had no problem bring extra coffee to my room the two mornings I asked. The hotel and room were immaculate. Very comfortable bed in a spacious room and bathroom.

10

Brian

Nov 3, 2025

·

Stayed 2 nights

Very nice hotel. Short walk to Broadway. Super clean. Enjoyed our stay very much.

4

Reggie

Oct 16, 2023

·

Stayed 2 nights

It was cool. valet parking is $60 a day. Also the bed sheets and pillows weren’t changed and it caused my face and legs to break out (this was in the 2017 suite on the 21st floor) when I called and said something about it they tried to deny it and then when I became persistent they said they would check the room and do an investigation and get back with my (that was last week and they still haven’t gotten back) I will NEVER stay at this hotel again.

2

Jennie

Oct 26, 2025

·

Stayed 2 nights

Dirty bathrrom shower head & sink wouldn’t drain and tub had hair all in drain.

2

Edie

Jun 5, 2025

·

Stayed 1 night

Hotel keeps charging me for random amounts, and will not give me a reason why. They keep claiming that I will be refunded, but they won’t actually do it. Also, the bathroom smelled like raw sewage.

6

Joseph

Jan 6, 2025

·

Stayed 1 night

My view was a wall 6 feet from the window. beds were partly made. They didn’t even bother putting the pillowcases on because they were still wet. Bathroom glass was not clean. Bed was comfortable, but the room has no character of any kind and no comfortable place to sit. I expected more for the money.

8

Kristin

Oct 28, 2024

·

Nice hotel for the price. Great location in downtown Nashville and the hotel and guest rooms were very clean.

10

Robert

Mar 30, 2025

·

Stayed 2 nights

Everything was immaculately clean. The room was very nice and the bed was incredibly comfortable.

10

Carmen

Aug 11, 2025

·

Stayed 3 nights

Very clean, close to most things we wanted to do and great staff

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Rooms

Rooms are modern and often spacious with comfortable beds and good views. Recurring drawbacks include street noise in some rooms and occasional maintenance or utility issues such as weak water pressure or spotty Wi-Fi.

Related guest reviews

10

John

Jul 28, 2025

·

Stayed 2 nights

The property is great for an elevated weekend on Broadway! The pillows are a little uncomfortable. Could use some new ones.

10

Maureen

Aug 17, 2024

·

Stayed 2 nights

The location was perfect for walking to Broadway. Short walk. Room was nice and big. Pool and hot tub were fun.

10

Suzanne

May 12, 2025

·

Stayed 4 nights

Loved the Junior Suite and wall-to-wall windows and the balcony. Great views and super convenient location.

8

Stephen

May 26, 2025

·

Stayed 5 nights

Room was nice, outside noise from the road made it hard to sleep. Shower was a little wonky

10

Elizabeth

Mar 23, 2025

·

Stayed 2 nights

Nice, clean property. A couple blocks to Bridgestone and close enough to Broadway to enjoy the nightlife but far enough away to where you can rest in a quiet room.

8

Morgan

Jul 20, 2025

·

Stayed 3 nights

Water pressure is horrible.... but generally a very nice room. Comfortable beds.

8

Irma

Jul 13, 2025

·

Stayed 3 nights

Nice place to stay ..great location but cars in street a little too loud

6

Sharifa

May 27, 2025

·

Stayed 1 night

The property was nice but I paid for a suit because I was having company come by. I arrived and the internet would not connect. I messaged the front desk and they responded promptly. The IT tech responded late in the night and then wanted to run a cable from the bedroom to the front room. He even said himself it was quite ghetto. The TV however connected in the room but I didn't want guests in my room. This ruined the whole night for us. This was whole point for paying for a suite.

6

Nicole

Jun 9, 2025

·

Stayed 3 nights

Good location but wifi and water pressure lacking, which didnt seem acceptable for the price of room.

6

Glen

May 22, 2025

·

Stayed 5 nights

The front desk staff were a bit abrupt and rude when I checked in for the 3rd time after the check in time. After a bit of attitude the stuck me in the room that was identified with a noise symbol outside the door and I was able to listen to a large AC unit outside my window on a small building for 5 days.

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Service

Staff are frequently praised as friendly, helpful, and welcoming. However, some guests experienced slow or stressful check-in, communication lapses, or difficulties with refunds and special requests.

Related guest reviews

10

Moniqua

Jul 30, 2024

·

Stayed 2 nights

I stayed at this hotel for my birthday weekend. Although it started off a little rocky ( something on my end) the staff was wonderful. Hotel is amazing and close to every place I visit. The staff even got me a birthday card and signed it. I can’t wait to plan another trip. Everything was amazing.

10

william

Jul 31, 2025

·

Stayed 2 nights

Superior service by staff

2

Mark

Jul 21, 2024

·

Stayed 1 night

Was wasn’t ready at 4pm, front desk said the room would be available at 4:15, at 4:30 room still not available,

10

Jerry

Jun 9, 2025

·

Stayed 5 nights

Great place to stay. Great customer service

6

Dan

Sep 24, 2024

·

Stayed 2 nights

was told we’d likely be able to check in early and they could put us on the same floor. Neither of those things happened. Was told if we wanted to be on the same floor we’d have to wait till after 4 possibly 5 to check in. We ended up taking 2 rooms, one on the 9th floor and one on the 16. We paid to have a room on higher levels which would be above 18 I was Told…. That didn’t happen. The man in charge of hospitality and food saw our frustration in sitting around all day and being continuously locked out of the pool because the front desk wouldn’t give us a key to use the pool while we waited for check in and he gave us breakfast the next day which was extremely nice. He was helpful and kind. The front desk staff didn’t care about us at all….. and we didn’t get what we paid for. Last, we brought back food for dinner and sat in the lobby to eat it, since our rooms were not even on the same floor and we were asked to leave because the bar was open so we couldn’t sit in the lobby to eat. They told us to go eat in the other hotels lobby because their bar was closed for the day. Never got room service and was not told we needed to request it so I’m not sure what happened there. Overall …. Great location, clean rooms, but definitely did not feel welcomed.

2

Steven

Sep 20, 2025

·

Stayed 3 nights

Would not stay here ever again even if they paid me. Had many issues that they would not try to solve so we checked out at 10pm and asked for a full refund which they did honour however it took 6 weeks of phone calls to get it.

6

Robert Mason

Jul 13, 2025

·

Stayed 3 nights

Elevators are quite slow and there are only two. You’ll be thinking of taking the stairs quite often. Had a few rooms issue with reservations, so multiple trips down the elevators to the front desk is arduous. Staff was friendly but understaffed

10

Brandon

Sep 1, 2025

·

Stayed 2 nights

Enjoyable stay, staff was great, informative, and accommodating.

6

Glen

May 22, 2025

·

Stayed 5 nights

The front desk staff were a bit abrupt and rude when I checked in for the 3rd time after the check in time. After a bit of attitude the stuck me in the room that was identified with a noise symbol outside the door and I was able to listen to a large AC unit outside my window on a small building for 5 days.

2

Matthew

May 29, 2025

·

Stayed 1 night

Worse customer service ever very rude

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Location

Highly walkable to Broadway, Bridgestone Arena, and downtown attractions. Several note that the central setting can bring street noise at night.

Related guest reviews

10

Stacey

May 26, 2024

·

Stayed 3 nights

Perfect location. Walking distance to everything but far enough off the main strip to not ear music blaring all night. Great rooftop pool!!

10

Jose

Apr 22, 2025

·

Stayed 3 nights

Great location

10

Robinson

May 13, 2023

·

Stayed 1 night

Was perfect distance from Broadway, yet far enough it wasn’t super loud. Very nice place to stay.

8

Jennifer

Sep 1, 2025

·

Stayed 3 nights

Great location! We were able to walk back from broadway each night.

10

Elizabeth

Mar 23, 2025

·

Stayed 2 nights

Nice, clean property. A couple blocks to Bridgestone and close enough to Broadway to enjoy the nightlife but far enough away to where you can rest in a quiet room.

10

Alice

Nov 24, 2023

·

Stayed 3 nights

The AC Marriott was conveniently located and quite walkable to Broadway area downtown Nashville. I will definitely book again.

10

Patricia

Mar 10, 2024

·

Stayed 1 night

Great location!

10

Janet

Sep 22, 2025

·

Stayed 1 night

Great location for walking to Bridgestone arena and broadway. Nice and modern hotel. I would definitely choose this hotel again.

10

Jayne

Mar 25, 2025

·

Stayed 3 nights

Great location. Friendly staff. Clean facilities

10

Sydney

Jul 20, 2025

·

Stayed 2 nights

Stay was great. I came here for the rooftop pool and bar. Great view of the city and just a block over from Broadway.

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Dining

Experiences vary: some liked the bar, breakfast, and poolside options, while others found service understaffed, drinks overpriced, and missed conveniences like room service or coffee outside breakfast hours.

Related guest reviews

6

Wayne

Jul 7, 2025

·

Stayed 3 nights

Beautiful hotel, location great. Has 3 restaurants but no room service so you have to walk either out of hotel or down to the pool bar for food if your looking to grab lunch. Pool bar under staffed the 2 bartenders and food support staff were running around like crazy, trying to keep things going. The kitchen ran out of paper so some people never received food. The ones that ordered after the issue fixed took a hour sitting waiting on to go food. Didnt want to buy a drink, took us 35 min to pay our tab the day before in 95 degree weather, standing in line and the drinks are outrageously priced for a cup smaller than a red solo cup.

10

Adam

Jun 4, 2025

·

Stayed 1 night

Hotel was great, very nice and centrally located. The food at the bar was terrible.

10

Randall

Nov 22, 2024

·

Stayed 1 night

Loved the RTB, even though the bartenders were a bit detached. Great view! Hal's was awesome! Didn't like the panhandlers right outside the front door, kept us from going out much. It might have just been a timing thing, but my companion is quite a bit on edge these days with random attacks in busy areas.

10

David

Jul 7, 2025

·

Stayed 4 nights

Loved the pool and amenities. Coffee in the morning on 6 was very much appreciated. Only thing I would suggest is that the staff answer the phone more promptly.

6

Adam

Apr 15, 2023

·

Stayed 4 nights

Property and rooms are beautiful. The reasoning for my review is related to small issues that make a big impact. For starters, Coffee....It is impossible to get a cup of coffee on prem after breakfast is finished in the morning. I was told to go across the street to get coffee. That was just kind of weird and I spent my last day there checking out at 11 with a 6pm flight and no way to get coffee at any cost. The pool area: I assume there may be good reason for this but the pool area is guarded like a bank. Being in town for a conference and getting a little R&R on Friday, I visited the pool. The pool area itself was great! The issue is, if I had to take a call I had to go inside where it was quiet (no complaints about the music or anything outside). In order to get back into the pool area after my call I had to walk all the way around to the guarded entrance to get allowed back in. If I brought my drink with me outside of the pool area when I made my call, I was not allowed to bring it back in and had to purchase another drink. This was quite frustrating and devalued the experience. Needless to say, I drank water the remainder of the day so I didn't keep wasting expensive drinks. These small issues remove the comfort effect as a guest. On a brighter note, the RTB was great and had a great view and the hotel was very updated and modern.

10

Jason

Mar 26, 2025

·

Stayed 1 night

The hotel was very nice. My only complaint was no real option for lunch or coffee outside of breakfast hours. I had to walk to margaritaville to Starbucks so not a lot of conveniences while my husband was in his mtgs and I was working from the room

8

Rainer

May 26, 2024

·

Stayed 2 nights

The breakfast room is quite cramped - a 'long bench' like in a beer tent is unfortunately a bit unfavorable, especially if you want to have breakfast as a group. In addition, if you are taller than 180 cm, it is almost impossible to sit here as you hit your knees on the lower edge of the table and get trapped. Unfortunately, there are very few tables with chairs here. The breakfast itself is good.

10

Amanda

Jan 19, 2025

·

Stayed 1 night

Great service clean rooms excellent amenities. Short walk to Bridgestone arena. Could use better seats for 6th floor bar/restaurant. We wanted to eat there but there were no real tables and the bartender was beyond slow. But other than that it was great!

10

Thomas Edward

Sep 9, 2025

·

Stayed 1 night

Very nice clean hotel Great pool area good was good at the outdoor bar Breakfast buffet was disappointing but overall very good place

10

Kimberly

Feb 12, 2024

·

Stayed 1 night

I really liked this hotel. This is our second time staying, both time have been great. Check in was a breeze, they had our room ready. We ate in the bar, the food was great. Room was clean and very roomy. Ate breakfast which was good, but I think an American buffet would be better. Was a great time and really enjoyed it.

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $456	10
11 $499	12 $396	13 $581	14 $317	15 $317	16 $454	17 $435
18 $264	19 $318	20 $571	21 $1,146	22 $339	23 $454	24 $454
25 $284	26 $302	27 $312	28 $297	29 $284	30 $284	31 $284

Su	Mo	Tu	We	Th	Fr	Sa
1 $318	2 $317	3 $379	4 $390	5 $342	6 $410	7 $405
8 $284	9 $318	10 $390	11 $318	12 $318	13 $435	14 $447
15 $249	16 $249	17 $274	18 $274	19 $249	20 $300	21 $300
22 $185	23 $185	24 $203	25 $203	26 $175	27 $281	28 $274
29 $185	30 $203

AC Hotel Nashville Downtown

Prices for AC Hotel Nashville Downtown

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (Mobility Accessible, Tub)

Junior Suite, 1 King Bed with Sofa Bed, Balcony

King with Sofa Bed

Junior Suite, 1 King Bed with Sofa Bed, Balcony (Corner)

Room, 1 King Bed (Mobility Accessible, Tub)

Deluxe Room, 1 King Bed with Sofa Bed (Hearing Accessible)

Junior Suite, 1 King Bed with Sofa Bed, Corner

Room, 1 King Bed

Room, 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

King with Sofa Bed, High Floor

Room, 1 King Bed (Hearing Accessible)

Guest reviews of AC Hotel Nashville Downtown

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about AC Hotel Nashville Downtown

Prices for upcoming dates