Name: Staybridge Suites Buffalo by IHG
Address: 164 Slade Avenue, Buffalo, New York, United States of America, Buffalo, New York, US
Price range: $213–$547 per night
Rating: 8.55

What guests think

At Staybridge Suites Buffalo by IHG, reviewers often highlight spacious suite-style rooms with kitchens, generally clean spaces, friendly staff, and a well-liked breakfast, plus a quiet, convenient location near the highway and Bills Stadium that suits families and longer stays.

Common drawbacks include recurring pool maintenance or closures and occasional gym problems. Some guests noted intermittent odors, worn furnishings, or minor room maintenance issues, and a few experienced service lapses or delays. One review cautioned it is not very walkable and event nights can be pricier. Expect roomy suites and a convenient base, with some facility variability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool feedback is mixed, with several mentions of closures or water quality issues, though some found it warm and clean. Free laundry is appreciated despite equipment issues, and the gym drew maintenance complaints (including AC).

Related guest reviews

10

Brian

Jul 31, 2023

·

Stayed 1 night

Appreciated the laundry facilities.

10

Cherie

Mar 17, 2024

·

Stayed 1 night

The only heads we would have liked was the pool was closed:). Other then that great stay, staff were nice and room were clean.

10

Cathy

Aug 14, 2023

·

Stayed 1 night

We had a one bedroom suite for 4 people. Our room was newly renovated and it was beautiful. The staff were friendly and the breakfast was great. The only downside was the indoor pool. It was cloudy and the air was so thick with a chemical smell that we decided not to risk it. Aside from that, terrific!

10

Sandra

Jan 5, 2025

·

Stayed 2 nights

We checked in on Jan 2 and there were gingerbread decorations and a hot chocolate station in the main entrance. Our kids were over the moon. The pool was very clean and the water was very warm. It opened late so we were able to use it after dinner. Another pleasant surprise was the free laundry facility. We didn't need it this time but it would come in handy for longer stays. Overall we had a very pleasant stay. We would come back again in the future.

8

Mahdi

Feb 23, 2024

·

Stayed 1 night

The pool water quality was not the best

10

Elaine

Feb 2, 2025

·

Stayed 1 night

Need heat to in the pool

10

Ainsley

Mar 31, 2024

·

Stayed 1 night

Friendly staff Pool was closed during our stay, we knew before coming (appreciated the heads up).

6

Moshe

Jul 24, 2024

·

Stayed 11 nights

The Ac at the gym not working i ask them and they say that they need more than week to fix it . I stayed there 11 day's so after 11 day's still the AC not working Hahaha

10

Ferdinand

Nov 29, 2023

·

Stayed 10 nights

Liked pretty much everything with the exception of the laundry facilities. Most washers not draining properly and some dryers didn't thoroughly dry the clothes

10

Nicholas

Mar 17, 2025

·

Stayed 2 nights

Nice room pool could have been better taken care of

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Cleanliness

Many guests found rooms and common areas clean, with several praising overall upkeep. However, recurring complaints mention odors (smoke or sewage), occasional missed details, and some maintenance-related cleanliness issues.

Related guest reviews

6

Julie

Jul 22, 2025

·

Stayed 3 nights

We were on the third floor. While our room was very clean there had been a burst pipe in the fourth floor from a sewer or toilet line which. Dripped down into the third floor hall- smelling the entire floor up of raw sewage. The smell did come into our room. Not pleasant.

2

Nicholas

Aug 13, 2025

·

Stayed 1 night

My bed had ceumbs on it and the outside seating area was dusty snd mon sonw as picking up cigarete filters off the table so it hasent been cleaned in a long time also the halways smely like burning electric near the elevator and my room was right next to the elevator so it kept waking me up

4

Miri

Dec 3, 2022

·

Stayed 1 night

The hotel smell terribly of cigarette smoke. The fold out couch was dingy and smelled of mildew. The staff were courteous, breakfast was great, and we had no other issues. The major problem was the fact that all of us at headaches during our stage really strong odor of cigarettes.

8

Robert

Jun 14, 2024

·

Stayed 1 night

The room could have been cleaner. It was definitely not up to IHG standards.

10

CHRIS

Oct 19, 2023

·

Stayed 1 night

Clean and spacious room and bathroom. Bed linens and towels were fresh and clean. Kitchen area has basics for meal making. Check in was easy

10

Thalia

Jan 1, 2025

·

Stayed 1 night

So clean!!! Very nice rooms. Hotel lobby was decorated so cute for the holidays :)

10

Esther Jungmee

Oct 16, 2025

·

Stayed 1 night

Staff were very nice and the facility was clean and nice.

10

Rudolph

Jun 3, 2024

·

Stayed 7 nights

Great staff and very clean environment.

10

Kelly

Nov 15, 2025

·

Stayed 2 nights

It was a great setup for our family of 5 to travel. Lots of space, clean, and good location.

4

Kyle

Jun 1, 2023

·

Stayed 1 night

Waited 15 minutes at front desk to check in, ghost town. Strange smells on 3rd floor.

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Rooms

Suites are consistently spacious and well equipped with kitchens, often noted as comfortable for families and longer stays. Some units feel dated or have layout or comfort quirks such as hard or small beds, awkward TV placement, noisy AC, or worn furnishings.

Related guest reviews

6

Leah

Oct 29, 2024

·

Stayed 4 nights

The room needs updating. Cupboards are worn. Door looked like someone used a crowbar to break in at some point. The beds were hard and uncomfortable. They were double beds, not queen. Too small for a couple. The hotel is quiet and the breakfast was good, but I had no car and the distance to the bus stop is far. There are no shops within walking distance and there is nothing in that area, so definitely do not stay here if you do not have access to a vehicle. Uber cost $24.91 for a one way ride to a small mall 5 miles away.

10

Linda

Nov 11, 2024

·

Stayed 3 nights

I liked the option of having a Suite single and double both were spacious and well stocked to meet my ever need. Thank you so much. I will certainly come again as I have family in the area. Thanks ❤️

10

sheila

Feb 22, 2025

·

Stayed 1 night

spacious very comfortable excellent experience

6

DeAnna

Sep 8, 2025

·

Stayed 2 nights

Staff was friendly but somewhat unhelpful. Room was clean but the bathroom door didn't close and the hinges on the bathroom door were obnoxiously loud. We paid for a room for three people but the room didn't have bedding for the pull out bed. I had to go to the front desk twice and still didn't end up with proper bedding.

10

Angie

Mar 16, 2024

·

Stayed 1 night

We had the double room - enough space for 6 people and 2 bathrooms is a bonus!

10

Janine

Oct 15, 2024

·

Stayed 2 nights

Very spacious room and I was pleased to have a kitchen. Great for business travel.

10

Michael

Jun 8, 2024

·

Stayed 1 night

Spacious room with kitchen and living room area. Very quiet and comfortable bed.

10

Sandhya

Nov 9, 2024

·

Stayed 1 night

Easy check in. Nice and spacious suite. Very comfy for travel with family

8

Judy

Nov 17, 2023

·

Stayed 2 nights

There was really anything I didn’t like. I wish the TV had a mounting option that would allow you to watch it while lying in bed. Very awkward setup. Room 318

10

Maryann

Feb 21, 2023

·

Stayed 2 nights

The room was very nice. The only real complaint would be the sofa and chairs we found uncomfortable to sit on. The sofa was difficult to get out of. They really need to be replaced. It's definitely showing it's age. There were 5 of us staying in the room and we really liked the space the room offered. The front desk was very helpful and the breakfast was very good, a nice variety. Would stay there again & hopefully by then they would have replaced the sofa.

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Service

Staff are frequently described as friendly, accommodating, and professional, with smooth check-ins. Isolated reports mention delays or unhelpful responses.

Related guest reviews

10

Alissar

Dec 28, 2024

·

Stayed 7 nights

We had an excellent stay at this hotel! The room was clean, well-maintained, and very comfortable. The staff were incredibly friendly and went above and beyond to make sure we had everything we needed. Their helpfulness and warm demeanor truly made the experience exceptional. Highly recommend this hotel to anyone looking for a great place to stay in Buffalo.

10

Audra

Mar 7, 2025

·

Stayed 1 night

Employees have exceptional customer service. Rooms are always clean and cozy. Amenities are ABSOLUTELY AMAZING. Huge kudos to all the staff and management for continued efforts. My family and I have been coming to this location for 6 years and it never disappoints. Hospitality nowadays goes SUCH a long way. All employees are so welcoming and accomodating. Breakfast buffet is hands down the best we have experienced in all of our travels. Well worth every hard earned penny.

6

DeAnna

Sep 8, 2025

·

Stayed 2 nights

Staff was friendly but somewhat unhelpful. Room was clean but the bathroom door didn't close and the hinges on the bathroom door were obnoxiously loud. We paid for a room for three people but the room didn't have bedding for the pull out bed. I had to go to the front desk twice and still didn't end up with proper bedding.

10

Liz

Nov 1, 2023

·

Stayed 2 nights

The people at the front desk, when we first got there, were very helpful and quite nice! Breakfast was ok and the location was good for shopping and getting on the highway quickly.

10

Ernest

Sep 11, 2025

·

Stayed 4 nights

Great place to stay. The staff was great. The room was as advertised.

10

Esther Jungmee

Oct 16, 2025

·

Stayed 1 night

Staff were very nice and the facility was clean and nice.

10

Sheri

Jul 20, 2024

·

Stayed 1 night

Staff were very accommodating! It was perfect for us! Great size rooms, comfortable beds, everything we needed in the rooms.

10

Robin

Apr 7, 2024

·

Stayed 7 nights

Great people there

10

Vanessa

Aug 13, 2023

·

Stayed 1 night

We were so lucky to have Vince and Nicole and the whole staff. Half of our family was here for the Bills game but myself and daughter were not. We were at the hotel early and they were amazing getting us into a room. My 5 year old was pretty chill in the walls of room and my sanity was saved. The rooms were updated and clean. The staff were kind and easy to approach. They were always really on top of any ask we had and we have no complaints! The stay was great.

4

Kyle

Jun 1, 2023

·

Stayed 1 night

Waited 15 minutes at front desk to check in, ghost town. Strange smells on 3rd floor.

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Location

Location is convenient for drivers, with easy access to the I-90, malls, restaurants, and Bills Stadium; many described it as quiet and safe. One reviewer noted it is not very walkable without a car.

Related guest reviews

6

Leah

Oct 29, 2024

·

Stayed 4 nights

The room needs updating. Cupboards are worn. Door looked like someone used a crowbar to break in at some point. The beds were hard and uncomfortable. They were double beds, not queen. Too small for a couple. The hotel is quiet and the breakfast was good, but I had no car and the distance to the bus stop is far. There are no shops within walking distance and there is nothing in that area, so definitely do not stay here if you do not have access to a vehicle. Uber cost $24.91 for a one way ride to a small mall 5 miles away.

10

Stacey

Jan 9, 2023

·

Stayed 1 night

Great value for the money Close to the football stadium!

10

Nancy

Dec 18, 2022

·

Stayed 1 night

Clean and great breakfast and friendly staff. Super close to BILLs stadium!

8

tracy

Sep 8, 2023

·

Stayed 1 night

It was clean, close to the mall and restaurants

10

Kim

Oct 3, 2024

·

Stayed 7 nights

Great location and love having a microwave and refrigerator in room, especially helpful when located across from two grocery stores. Location is very quiet and feels safe. Room was clean and bed was comfortable. Staff was always super friendly and helpful. The free breakfast was great - food was really good. My second time staying here and I will stay again! Keep up the great work!

10

Michael

Jun 8, 2024

·

Stayed 1 night

Convenient, near the I-90 Thruway

10

Julie

Oct 28, 2024

·

Stayed 3 nights

Comfortable beds and pillows. Close enough to the highway for easy access to things we want to do.

10

Shahid

Sep 4, 2023

·

Stayed 3 nights

It was a wonderful base camp for my families Niagra falls long weekend trip

10

Lori

Nov 5, 2024

·

Stayed 1 night

Beautiful hotel-great location for Bills Games

10

Nora

Oct 29, 2023

·

Stayed 2 nights

Easy access to and from expressway.

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Dining

Breakfast is widely praised for quality and variety, with several calling it excellent or the best they have had; a hot cocoa bar was a seasonal highlight. A few found breakfast just okay or overly processed.

Related guest reviews

10

kelley

Jul 12, 2024

·

Stayed 10 nights

The little apartment, AMAZING! It has everything you need and the front desk people are extremely professional especially Vincent! You are truly fortunate to have such an amazing worker like Vincent! My sink was cracked and the breakfast was a total, hot, processed, limited, disgusting mess however i enjoyed my stay. I will definitely be back!

10

Audra

Mar 7, 2025

·

Stayed 1 night

Employees have exceptional customer service. Rooms are always clean and cozy. Amenities are ABSOLUTELY AMAZING. Huge kudos to all the staff and management for continued efforts. My family and I have been coming to this location for 6 years and it never disappoints. Hospitality nowadays goes SUCH a long way. All employees are so welcoming and accomodating. Breakfast buffet is hands down the best we have experienced in all of our travels. Well worth every hard earned penny.

10

William

Apr 15, 2024

·

Stayed 1 night

Our one-night stay was very comfortable and restful for us after a long drive and visiting with our family at a memorial service for a much loved cousin. The suite was very clean and perfect for our stay. The staff was helpful when we couldn’t figure out how to work our stove. The breakfast was fantastic.

10

Robert

Jul 17, 2023

·

Stayed 2 nights

Quiet and comfortable. Excellent breakfast.

10

Gregory

Dec 11, 2024

·

Stayed 2 nights

Amazing Breakfast. Loved the free Hot Cocoa Bar. Beds were super comfy. Great location.

10

Liz

Nov 1, 2023

·

Stayed 2 nights

The people at the front desk, when we first got there, were very helpful and quite nice! Breakfast was ok and the location was good for shopping and getting on the highway quickly.

10

jason

Nov 25, 2024

·

Stayed 2 nights

Great hotel, we had a two room suite and it was really well appointed, large and very clean. The breakfast buffet was great and the attendants were really helpful and kept the buffet looking fresh and full. Would definitely recommend

10

Christine

Aug 4, 2024

·

Stayed 3 nights

Great breakfast

10

Ruby

Apr 15, 2024

·

Stayed 7 nights

Great breakfast buffet. Good size room. Clean and comfortable. Kitchen. Good shower.

10

Nancy

Oct 12, 2024

·

Stayed 7 nights

I enjoyed my room and breakfast was great each morning. Plenty of parking.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$191
February	$170
March	$215
April	$207
May	$282
June	$287
July	$326
August	$370
September	$271
October	$258
November	$231
December	$219

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $255	16 $547	17	18 $425	19 $382
20 $234	21 $262	22 $337	23 $277	24 $372	25 $358	26
27 $342	28 $311	29 $295	30 $287

Su	Mo	Tu	We	Th	Fr	Sa
				1 $296	2 $371	3
4 $365	5 $251	6 $243	7 $244	8 $260	9 $366	10
11 $261	12 $235	13 $213	14 $241	15 $251	16 $344	17
18 $283	19 $239	20 $251	21 $239	22 $260	23 $310	24 $311
25 $265	26 $230	27 $217	28 $213	29 $251	30 $318	31

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Monthly average prices

About this property

Location

Room options

Suite, 2 Bedrooms, Kitchen

Studio Suite, Kitchen

Suite, 2 Bedrooms, Accessible, Kitchen (Comm, Tub)

Studio Suite, 1 Queen Bed, Kitchen

Suite, 1 Bedroom, Accessible, Kitchen (Comm, Roll Shower)

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Comm, Roll Shower)

Suite, 1 Bedroom, Kitchen

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

Suite, 1 Bedroom, Accessible, Kitchen (Comm, Tub)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Staybridge Suites Buffalo by IHG

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Prices for upcoming dates