What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 12:00 PM to 12:00 AM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of PEN 40 per vehicle, available 24 hours. Guests must contact the property with arrival details before travel.

What is the location of the property in relation to key landmarks?

The property is located within a 10-minute walk of Plaza de Armas and Sapantiana Aqueduct, approximately 0.1 mi from Siete Borreguitos Street and 0.3 mi from Olave Art Gallery.

What are the policies for guests staying with children?

Children under 18 are generally not allowed to stay at properties in Peru without a parent or legal guardian. Children may not be eligible for complimentary breakfast.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of PEN 30 per night. Reservations are required for massage services and spa treatments.

Hotel Encantada Casa Boutique Spa

What guests think

At Hotel Encantada Casa Boutique Spa, guests consistently praise the warm, attentive staff, scenic San Blas setting with city views, cozy rooms warmed by hot water bottles, and a tasty breakfast with made-to-order eggs and even gluten-free bread.

The spa and garden terraces receive frequent compliments, and services like laundry and taxi arrangements add convenient touches. Some note thin walls and occasional terrace music, a few smaller rooms, lukewarm shower water, and extra charges for bottled water or the hot tub; reaching the hillside hotel can also mean short uphill walks or limited car access. Overall, expect a friendly, view-forward boutique stay in a walkable, quiet part of Cusco.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The spa and garden terraces are highlights, and the on-site laundry service is convenient. Some guests mention pricey hot tub access, slightly warm shower water, and occasional terrace music.

Related guest reviews

8

Jaye

29 Apr 2024

·

Stayed 5 nights

We love staying at Encantada Casa. It’s only a 10 to 15 minute walk to Plaza los Armas, and we were in a nice quiet part of town where we can get a full night sleep while leaving the window open the breakfast. It was really delicious and the omelette station was so fun to wake up to every morning. The staff is so nice and helps with anything that you will need. We did laundry at the hotel too, and they brought it back beautifully folded and smelling great

10

Sarah

29 Apr 2025

·

Stayed 3 nights

This was the perfect hotel to acclimatize to the high altitude. Enjoyed unlimited coca tea and loved the hot water pouches at night to make the bed warm and cozy! Breakfast was good, especially the made-to-order eggs. They did charge a lot for drinking water and the hot tub use was too expensive to justify for a solo traveler like me this trip. I had the room on the third floor with the balcony. I’d stay here again!

10

Lea

30 May 2024

·

Stayed 2 nights

Amazing balcony & view! The spa is a highlight and laundry service is a bargain. Bed is comfy.

10

Shelcy

25 Sept 2025

·

Stayed 2 nights

Gluten free bread on the breakfast spread people - game over this wins! Ambiance, cleanliness, day of massage arrangements, cozy hot water bottle to warm the bed when we arrived so late after some travel hiccups. Had a balcony room and it was a lovely spot to sit. Doors not soundproof, and sound carries floor to floor up the central stairs. If the hotel calls a taxi, they come right up, but if your taxi drops you off you might get dropped a block or two away due to narrow/one way/not necessarily for a car traffic roads. Delightful neighborhood for art/shopping/food.

10

Martin

30 Aug 2024

·

Stayed 2 nights

Juste une note constructive concernant l’insonorisation des chambres et le choix de la musique qui joue à la terrasse extérieure avant qui dérange durant une partie de la journée; on aime mieux entendre la musique typique du pays lorsqu’on va en voyage et non du boom boom américain populaire 😉. Le reste était impeccable!

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10

johanna

27 Jun 2024

·

Stayed 3 nights

I loved staying at Encantada! The staff are amazing, kind and helpful. It’s at a great location and I watched the fireworks from the terras.

10

Karin

26 May 2025

·

Stayed 3 nights

The property is beautiful and the staff is wonderful. There is an outside garden. If you need a taxi they call one and set it up for you. It was a wonderful experience!!

10

enid

12 Nov 2023

·

Stayed at the property twice and each occasions, I felt like being home Special kudos to Aaron The hotel is a gem in San Blas neighborhood.Small but cozy. Well kept. Super breakfast and I took advantage of their restaurant menu every time , I returned late from my tours Use their spa facility and it was awesome too. I felt renewed after leaving the spa. Overall, I ‘ll stay @ Encantada if return to Cusco

10

Amy

31 May 2024

·

Stayed 2 nights

The massage therapist is amazing! Walking distance to San Blas Cuzco. Beautiful gardens and friendly English speaking staff.

10

Ramon

23 Aug 2023

·

Stayed 3 nights

The only thing that could improve is the need for more hot water , the water temparature is slightly warm.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe rooms and common areas as very clean and well kept.

Related guest reviews

6

Laura

28 Apr 2025

·

Stayed 3 nights

We reserved the Encantada because of the views and payed extra for that but they did not acknowledge that. We were there before and after Machu Pichu as we complained we were given a better room the second time around. The view was very nice. Our first bathroom had ants and the second one was dirty. I did not like that they do not provide water in a place where you can not drink or wash your teeth with tap water. They sold the water bottles much more expensive than on the markets. The breakfast ladies were very nice but breakfast was a little bit overcrowded so you needed to wait for coffee or forks and spoons.

10

Claudia

13 Dec 2024

·

Stayed 8 nights

We had the most wonderful stay at Encantada Casa Boutique Spa! The rooms were spotlessly clean, the grounds and view of the city were so beautiful, and I cannot say enough about the quality of the staff and manager. I highly recommend them!

10

Lauren

3 May 2025

·

Stayed 1 night

Extremely friendly and accommodating staff. Very clean rooms and nice location. Would stay here again.

10

Shelcy

25 Sept 2025

·

Stayed 2 nights

Gluten free bread on the breakfast spread people - game over this wins! Ambiance, cleanliness, day of massage arrangements, cozy hot water bottle to warm the bed when we arrived so late after some travel hiccups. Had a balcony room and it was a lovely spot to sit. Doors not soundproof, and sound carries floor to floor up the central stairs. If the hotel calls a taxi, they come right up, but if your taxi drops you off you might get dropped a block or two away due to narrow/one way/not necessarily for a car traffic roads. Delightful neighborhood for art/shopping/food.

10

enid

12 Nov 2023

·

Stayed at the property twice and each occasions, I felt like being home Special kudos to Aaron The hotel is a gem in San Blas neighborhood.Small but cozy. Well kept. Super breakfast and I took advantage of their restaurant menu every time , I returned late from my tours Use their spa facility and it was awesome too. I felt renewed after leaving the spa. Overall, I ‘ll stay @ Encantada if return to Cusco

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are cozy with balconies and impressive city views; hot water bottles help on cooler nights. Some guests mention thin walls and occasional noise, and a few found rooms small.

Related guest reviews

10

Susan

19 Jun 2025

·

Stayed 2 nights

This was a cozy and beautiful place to stay. The staff were very attentive and although there is no heat in the rooms, the hot water bottles were a blessing to warm up the bed. I loved my stay at Encantada Casa!

10

Sarah

29 Apr 2025

·

Stayed 3 nights

This was the perfect hotel to acclimatize to the high altitude. Enjoyed unlimited coca tea and loved the hot water pouches at night to make the bed warm and cozy! Breakfast was good, especially the made-to-order eggs. They did charge a lot for drinking water and the hot tub use was too expensive to justify for a solo traveler like me this trip. I had the room on the third floor with the balcony. I’d stay here again!

10

Patrick

23 May 2024

·

Stayed 5 nights

Amazing view from the balcony room! Staff was great, and the location was perfect!!!

10

Lea

30 May 2024

·

Stayed 2 nights

Amazing balcony & view! The spa is a highlight and laundry service is a bargain. Bed is comfy.

10

Shelcy

25 Sept 2025

·

Stayed 2 nights

Gluten free bread on the breakfast spread people - game over this wins! Ambiance, cleanliness, day of massage arrangements, cozy hot water bottle to warm the bed when we arrived so late after some travel hiccups. Had a balcony room and it was a lovely spot to sit. Doors not soundproof, and sound carries floor to floor up the central stairs. If the hotel calls a taxi, they come right up, but if your taxi drops you off you might get dropped a block or two away due to narrow/one way/not necessarily for a car traffic roads. Delightful neighborhood for art/shopping/food.

10

Martin

30 Aug 2024

·

Stayed 2 nights

Juste une note constructive concernant l’insonorisation des chambres et le choix de la musique qui joue à la terrasse extérieure avant qui dérange durant une partie de la journée; on aime mieux entendre la musique typique du pays lorsqu’on va en voyage et non du boom boom américain populaire 😉. Le reste était impeccable!

Translate

10

Sarah

15 May 2023

·

Stayed 2 nights

Great room with a beautiful balcony. Very friendly and helpful staff.

8

Ali

14 Oct 2023

·

Stayed 3 nights

The property is beautiful and the view is amazing. But the room is tiny, there no place to walk when the luggage is on the floor. Also, on Expedia, the photos for the room category is not correct, it shows all room category photos for the ones I booked and I found it very confusing.

10

Rika

21 Sept 2024

·

Stayed 1 night

狭い坂道をぐっと上った先にあるこじんまりしたホテルです。夜遅い時間に着いて、朝早く出発したためあまりコメントできませんが、パティオの目の前にある部屋に泊まりました。広いとは言えませんがコンパクトで狭すぎないお部屋です。必要なものは一通り揃っており、不便もありません。フロントスタッフは 24h いてくれるので何かあれば相談可能です。なにより一番素敵なのはパティオからの景色です。長旅の疲れが一瞬で飛ぶようなクスコの街並みを見れます。

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10

Presley

21 May 2025

·

Stayed 2 nights

Beautiful space and kind helpful staff.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, attentive, and helpful, with staff arranging taxis, massages, laundry, and early breakfasts. There is one complaint about poor guidance during a festival.

Related guest reviews

10

Susan

19 Jun 2025

·

Stayed 2 nights

This was a cozy and beautiful place to stay. The staff were very attentive and although there is no heat in the rooms, the hot water bottles were a blessing to warm up the bed. I loved my stay at Encantada Casa!

10

Karina

16 Sept 2025

·

Stayed 3 nights

We absolutely loved this place and especially the staff were very kind and attentive

10

Peter

23 Dec 2021

·

Stayed 3 nights

This place is incredible! They cared for my every need, helped me with my Covid testing to get back to the US, the literally got a mobile company to come and give me the test there. They made sack lunch breakfast for me everyday that I was leaving early to go hike, and they put a baby llama in my bed every night.

10

Katherine

22 Sept 2025

·

Stayed 1 night

Excellent customer service. Comfortable and lovely hotel.

10

Lauren

3 May 2025

·

Stayed 1 night

Extremely friendly and accommodating staff. Very clean rooms and nice location. Would stay here again.

6

Linda

16 Jul 2024

·

Stayed 1 night

Hotel was beautiful and Staff was great except one girl lied and said there’s no taxi in inti Raymi festival so we missed it bc we had to walk to festival. She worked on 6/24, absolutely awful customer service

10

johanna

27 Jun 2024

·

Stayed 3 nights

I loved staying at Encantada! The staff are amazing, kind and helpful. It’s at a great location and I watched the fireworks from the terras.

10

Karin

26 May 2025

·

Stayed 3 nights

The property is beautiful and the staff is wonderful. There is an outside garden. If you need a taxi they call one and set it up for you. It was a wonderful experience!!

10

Presley

17 May 2025

·

Stayed 1 night

Great staff. Kind people. Loved the breakfast!

10

Presley

21 May 2025

·

Stayed 2 nights

Beautiful space and kind helpful staff.

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AI-generated summary based on recent guest reviews

Location

Set in the San Blas neighborhood with sweeping city views, the hotel is a quiet, walkable base about 10-15 minutes from Plaza de Armas, with restaurants nearby. Reaching it can involve uphill walks and limited car access due to narrow one-way streets.

Related guest reviews

8

Jaye

29 Apr 2024

·

Stayed 5 nights

We love staying at Encantada Casa. It’s only a 10 to 15 minute walk to Plaza los Armas, and we were in a nice quiet part of town where we can get a full night sleep while leaving the window open the breakfast. It was really delicious and the omelette station was so fun to wake up to every morning. The staff is so nice and helps with anything that you will need. We did laundry at the hotel too, and they brought it back beautifully folded and smelling great

10

Melissa

15 Dec 2023

·

Stayed 2 nights

This hotel was above our expectations. Great location, great breakfast, amazing and courteous staff.

10

IGOR BRIAN

18 Mar 2023

·

Stayed 1 night

Ótima estadia. Café da manhã muito bom, atendimento do Staff muito atencioso e quartos agradáveis. Localização excelente.

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10

Patrick

23 May 2024

·

Stayed 5 nights

Amazing view from the balcony room! Staff was great, and the location was perfect!!!

10

Lauren

3 May 2025

·

Stayed 1 night

Extremely friendly and accommodating staff. Very clean rooms and nice location. Would stay here again.

10

Shelcy

25 Sept 2025

·

Stayed 2 nights

Gluten free bread on the breakfast spread people - game over this wins! Ambiance, cleanliness, day of massage arrangements, cozy hot water bottle to warm the bed when we arrived so late after some travel hiccups. Had a balcony room and it was a lovely spot to sit. Doors not soundproof, and sound carries floor to floor up the central stairs. If the hotel calls a taxi, they come right up, but if your taxi drops you off you might get dropped a block or two away due to narrow/one way/not necessarily for a car traffic roads. Delightful neighborhood for art/shopping/food.

10

Amanda

7 Dec 2023

·

Stayed 5 nights

Loved, loved Encantada! The service was fantastic! Always helpful & friendly. Beaitiful property overlooking the city inna wonderful and safe neighborhood. Restaurants nearby. Would stay again!

10

johanna

27 Jun 2024

·

Stayed 3 nights

I loved staying at Encantada! The staff are amazing, kind and helpful. It’s at a great location and I watched the fireworks from the terras.

10

Amy

31 May 2024

·

Stayed 2 nights

The massage therapist is amazing! Walking distance to San Blas Cuzco. Beautiful gardens and friendly English speaking staff.

10

Rika

21 Sept 2024

·

Stayed 1 night

狭い坂道をぐっと上った先にあるこじんまりしたホテルです。夜遅い時間に着いて、朝早く出発したためあまりコメントできませんが、パティオの目の前にある部屋に泊まりました。広いとは言えませんがコンパクトで狭すぎないお部屋です。必要なものは一通り揃っており、不便もありません。フロントスタッフは 24h いてくれるので何かあれば相談可能です。なにより一番素敵なのはパティオからの景色です。長旅の疲れが一瞬で飛ぶようなクスコの街並みを見れます。

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast earns frequent praise for quality and options like made-to-order eggs and gluten-free bread; several also enjoyed the on-site food. Some mention breakfast crowding and note that bottled water is sold at higher prices.

Related guest reviews

8

Jaye

29 Apr 2024

·

Stayed 5 nights

We love staying at Encantada Casa. It’s only a 10 to 15 minute walk to Plaza los Armas, and we were in a nice quiet part of town where we can get a full night sleep while leaving the window open the breakfast. It was really delicious and the omelette station was so fun to wake up to every morning. The staff is so nice and helps with anything that you will need. We did laundry at the hotel too, and they brought it back beautifully folded and smelling great

6

Laura

28 Apr 2025

·

Stayed 3 nights

We reserved the Encantada because of the views and payed extra for that but they did not acknowledge that. We were there before and after Machu Pichu as we complained we were given a better room the second time around. The view was very nice. Our first bathroom had ants and the second one was dirty. I did not like that they do not provide water in a place where you can not drink or wash your teeth with tap water. They sold the water bottles much more expensive than on the markets. The breakfast ladies were very nice but breakfast was a little bit overcrowded so you needed to wait for coffee or forks and spoons.

10

Melissa

15 Dec 2023

·

Stayed 2 nights

This hotel was above our expectations. Great location, great breakfast, amazing and courteous staff.

10

Peter

23 Dec 2021

·

Stayed 3 nights

This place is incredible! They cared for my every need, helped me with my Covid testing to get back to the US, the literally got a mobile company to come and give me the test there. They made sack lunch breakfast for me everyday that I was leaving early to go hike, and they put a baby llama in my bed every night.

10

Sarah

29 Apr 2025

·

Stayed 3 nights

This was the perfect hotel to acclimatize to the high altitude. Enjoyed unlimited coca tea and loved the hot water pouches at night to make the bed warm and cozy! Breakfast was good, especially the made-to-order eggs. They did charge a lot for drinking water and the hot tub use was too expensive to justify for a solo traveler like me this trip. I had the room on the third floor with the balcony. I’d stay here again!

10

IGOR BRIAN

18 Mar 2023

·

Stayed 1 night

Ótima estadia. Café da manhã muito bom, atendimento do Staff muito atencioso e quartos agradáveis. Localização excelente.

Translate

10

Shelcy

25 Sept 2025

·

Stayed 2 nights

Gluten free bread on the breakfast spread people - game over this wins! Ambiance, cleanliness, day of massage arrangements, cozy hot water bottle to warm the bed when we arrived so late after some travel hiccups. Had a balcony room and it was a lovely spot to sit. Doors not soundproof, and sound carries floor to floor up the central stairs. If the hotel calls a taxi, they come right up, but if your taxi drops you off you might get dropped a block or two away due to narrow/one way/not necessarily for a car traffic roads. Delightful neighborhood for art/shopping/food.

10

Rebeca

27 Jun 2022

·

Stayed 3 nights

Un lugar mágico, el hotel tiene una vista de Cusco simplemente INCREÍBLE, la atención del personal es muy bueno y la comida deliciosa

Translate

10

enid

12 Nov 2023

·

Stayed at the property twice and each occasions, I felt like being home Special kudos to Aaron The hotel is a gem in San Blas neighborhood.Small but cozy. Well kept. Super breakfast and I took advantage of their restaurant menu every time , I returned late from my tours Use their spa facility and it was awesome too. I felt renewed after leaving the spa. Overall, I ‘ll stay @ Encantada if return to Cusco

10

Presley

17 May 2025

·

Stayed 1 night

Great staff. Kind people. Loved the breakfast!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $129
11 $91	12 $109	13 $109	14 $95	15 $91	16 $91	17 $92
18	19	20 $109	21 $92	22 $92	23 $109	24 $115
25 $92	26 $90	27 $92	28 $92	29 $92	30 $92	31 $92

Su	Mo	Tu	We	Th	Fr	Sa
1 $90	2 $92	3 $92	4 $92	5 $100	6 $100	7 $109
8 $92	9 $92	10 $92	11 $92	12 $120	13	14
15 $92	16 $92	17 $90	18 $92	19 $92	20 $92	21 $92
22 $92	23 $92	24 $93	25 $111	26 $92	27 $92	28 $92
29 $92	30 $92

Hotel Encantada Casa Boutique Spa

About this property

Location

Room options

Triple Room

Standard Room, 1 Queen Bed

Classic Double Or Twin Room

Twin Room

Twin Room, Balcony

Guest reviews of Hotel Encantada Casa Boutique Spa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Encantada Casa Boutique Spa

Prices for upcoming dates

Business details