Hotel Florence, Tapestry Collection by Hilton

Overall, stay is good. Hot water takes a while to get hot and no water pressure need more shelving to put things. Also, since it’s downtown, you will experience loud noises coming from the bars across the street. Also, parking can be an issue

The staff member who welcomed us in could not have been nicer or more accommodating- very cheerful person. The room was somewhat clean with a few areas of wear and tear showing on the furniture and some stains on the carpet. The air conditioner was fabulous. But, one of the poorest night’s sleep I have had at a hotel as the all-night-long train horns blowing through the nearby intersection could not be ignored. Then, early morning voices from just underneath our window (2nd floor). On the way out, there was an employee (presumably) behind the front desk wearing some kind of a strange hat and who expressed no interest in us or if we enjoyed our stay. Nice concept in this old building but we will stay elsewhere next time -

Do most part room was clean and straight. Had dust webs in ceiling corners as well and layers of dust on the exhaust fan in bathroom. Water took forever to heat up causing me to miss a shower my first morning because I couldn’t wait for it to heat up Staff later advised to run both shower and sink together to get hot water quicker

I like to support these old hotels, but when their owner does not keep them up there is no reason for me to support them. No one at the desk to check in meant a 10 min wait for someone. A very small room with no closet at all. None. Tried to eat bfast there, but couldn't not get a menu. Got some coffee off the buffet and it was cold. Only food on buffet that was supposed to be hot was also cold.

Very nice hotel