Name: Hampton Inn & Suites Mission Viejo
Address: 28682 Marguerite Pkwy, Mission Viejo, California, United States of America, Mission Viejo, California, US
Price range: $127–$371 per night
Rating: 8.65

What guests think

Travellers describe Hampton Inn & Suites Mission Viejo as clean and convenient with friendly staff and generally comfortable, spacious rooms, though some report firm beds and occasional pool or spa closures.

Breakfast is widely appreciated for hot options and waffles, though coffee and egg quality and stocking can vary. Noise from adjacent rooms, firm mattresses, sliding bathroom doors with limited privacy, and a few Wi‑Fi outages are noted. Overall, expect a convenient, dependable mid‑range stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub areas are often enjoyed, with multiple reports of temporary closures. On-site parking is free and easy, and the gym is described as decent.

Related guest reviews

10

Navjeet

Apr 29, 2025

·

Stayed 2 nights

Breakfast and gym was decent

10

Michael

Mar 14, 2025

·

Stayed 1 night

The rooms are large, the location is very convenient with food options nearby, and the gym has good options.

10

Armand Rex

Jun 22, 2025

·

Stayed 2 nights

Nice stay. Free coffee at 5:30am & free/easy parking is worth it.

8

Andrew

Mar 16, 2025

·

Stayed 1 night

Pool out of service.

10

Armando

Aug 7, 2024

·

Stayed 3 nights

Wonderful stay, spa was down.

10

Robin

May 1, 2023

·

Stayed 1 night

Loved the pool and waterfall spa option!

10

Brandon

Apr 6, 2025

·

Stayed 1 night

The pool was closed.

10

Nina

Jun 8, 2025

·

Stayed 1 night

Great hotel with plenty close by. Spent the day at the San Juan Capistrano mission. Short drive here and we got a great price. Nice pool and decent breakfast. We will definitely be returning if we are in the area.

10

William

Nov 29, 2024

·

Stayed 1 night

The damage to elevator degraded the entire facility. Our room was perfect

10

Thomas

Sep 16, 2025

·

Stayed 2 nights

They don't charge for parking!

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Cleanliness

Cleanliness is a strong point across reviews, with rooms and common areas frequently noted as very clean and well maintained. A few guests reported issues such as stained linens, odors, or areas needing a deeper clean.

Related guest reviews

6

Victoria

Jun 8, 2025

·

Stayed 4 nights

In need of repairs and a deep clean

10

Jennifer

Jan 31, 2023

·

Stayed 4 nights

The hotel was lovely smelled clean, looked clean. And the breakfast buffet was fantastic!

10

Colby

Aug 4, 2025

·

Stayed 1 night

The cleanliness was great!

4

Kim

Aug 12, 2025

·

Stayed 2 nights

There was blood on the towels in our hotel room.

8

Yvette

Jul 18, 2023

·

Stayed 2 nights

Front desk was fantastic and friendly and accommodating. Some Linens and towels we had to return due to stains. But they were replaced right away. Otherwise a great stay.

10

Timothy

Nov 16, 2025

·

Stayed 1 night

Clean and convenient!

10

Michael

Dec 25, 2025

·

Stayed 1 night

The room was spotless and courteous staff.

10

LEAH

Jan 5, 2025

·

Stayed 2 nights

Very clean rooms and common areas. Easy check in and check out process. Lobby area has a convenience store of snacks and essentials. Breakfast was pretty well stocked above a typical continental breakfast. Perfect for our basketball team traveling and their families. Location is super close to a lot of shopping and restaurants, and easily accessible to Hwy 5 and Pacific Coast Highway to beaches.

10

Lori

Oct 9, 2024

·

Stayed 1 night

Hotel property and room was very clean. Staff was efficient and helpful. Lots of breakfast options! Only bad thing was the mattress was too firm for me.

2

Bryan

Aug 14, 2023

·

Stayed 2 nights

The entire hotel smells like cheap cleaner and mildew. The rooms had the heaviest of the smell. Tried to cancel because of it and find another hotel and couldn’t. There is limited parking in the area most reserved for diamond Hilton members. It shares a parking lot with a car Volvo car dealership so expect a lot of in and out traffic as well as a loud speaker paging people. Very small pool area that was very dirty. The breakfast was absolutely terrible. I’d avoid this place at all cost

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Rooms

Rooms are generally spacious and comfortable, but several guests mention very firm or squeaky mattresses and hard-to-control or noisy AC. Sliding bathroom doors offer limited privacy, sound can carry from adjacent rooms, and a few stays reported Wi‑Fi outages.

Related guest reviews

10

Ericson

Jul 6, 2024

·

Stayed 3 nights

Excellent stay. Great complimentary breakfast. Clean two-queen bedroom. My only complaint is the sliding door design for the bathroom. There\'s no door lock and there\'s a small gap that people can "peek" through. This dual-purpose door slides to close either the bathroom OR the closet, but you can\'t do both simultaneously. If I open the bathroom door, it closes the closet if someone is using it. There were a few times when I opened the bathroom door and it hit my mom as she was putting clothes in the closet. Whoever designed this didn\'t think through the impractical use.

2

Neil

Aug 10, 2025

·

Stayed 1 night

The air conditioning was very noisy and there is no way to turn it off. The room above was stomping and banging until late at night. Not a great experience all around.

4

Nicole

Nov 20, 2024

·

Stayed 1 night

My flight didn’t arrive until late in the evening. When I checked in, they put me in a room that was directly facing the car lot with bright shining lights and the blinds would not close. I wasn’t able to sleep with the lights from the car lot shining into the room.

6

Margaret

May 2, 2023

·

Stayed 1 night

Just ok. Hallway noise carries into rooms.

10

Ernest

Oct 6, 2025

·

Stayed 3 nights

The lobby staff and breakfast attendants were thoughtful and very helpful. The rooms were spacious, clean and comfortable. The rooms were always cleaned by the maids, clean towels provided daily, beds made and they never knocked on the door if the 'Do Not Disturb' sign was hanging on the door. A definite plus for me! Overall, an excellent stay!

6

Jason

Aug 17, 2025

·

Stayed 1 night

the air conditioner a super loud and sounded like an out of tune car. The toilet ran loud and took forever to turn off. The mattress was squeaky and uncomfortable. Had a terrible nights sleep there. The location is good and the staff were fine. Breakfast was OK, but I was so tired from the lack of sleep my attitude was diminished to a degree.

8

Joshua

Aug 7, 2025

·

Stayed 2 nights

Most of our skiers very nice. However, we found that the beds were not very comfortable.

2

John

Jul 11, 2024

·

Stayed 1 night

No WiFi function. Could not work during 2 day stay.

8

Jeffrey

Oct 17, 2023

·

Stayed 2 nights

Mattress is shot. Barn doors on bathrooms are dumb - zero privacy.

2

Christina

Apr 30, 2023

·

Stayed 1 night

Worse stay ever. Arrived to check in during the evening only to be told my room was not cleaned s d offered a refund. Once room was cleaned after a 30 min wait I went to room and it was not very clean. There was hair on the sheets and the coffee tea pouches were open and had been used. Additionally the wifi was out. I css as lord tech support that told me to call front desk. Front desk mentioned wifi was dwn and they were working w the provider. Did not work my entire stay. Room should be discounted. I’d hv been better off staying elsewhere.

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Service

Service is frequently described as friendly and accommodating, with easy check-in and helpful front desk support. However, a few guests reported poor handling of issues or check-in problems and lapses in breakfast staffing.

Related guest reviews

8

M

Feb 26, 2025

·

Stayed 2 nights

It was no fault of the guy working at the desk, but we rolled in at midnight after driving 9 hours to get there. The computer system was shut down and they couldn't give us our rooms. We waited about 30 minutes (not a big deal) but they guy should absolutely have been more hospitable and welcoming to us. We were treated as if WE were the inconvenience and should just go away, find a new hotel, and ask for a refund later. He needs training in customer service. He did apologize later which was appreciated, but there was nothing offered to us while we waited (not even water). It's just not the service we are so used to with Hampton and Hilton.

10

Darwin T

Dec 31, 2024

·

Stayed 3 nights

The front desk staff members we’re phenomenal - so helpful and courteous and greeted us with a smile.

10

David

Aug 28, 2025

·

Stayed 10 nights

Due to unforeseen circumstances during my stay, my needs changed significantly. The staff went way beyond what was required to accommodate me. Total class and integrity on their part.

6

Malay

Mar 3, 2024

·

Stayed 2 nights

For breakfast today the staff was missing the entire time. Food was not available. Couldn't ask anyone for help or advice. Sharp at 10AM they closed the counter. Gave a poor impression.

2

April

Jun 17, 2025

·

Stayed 1 night

I was having a medical issue and they wouldn't let me go to my room after trying to check in. They did not allow check in claiming that my card kept declining (not the case), and they wouldn't refund me although I never stepped foot past the front desk. I complained and they said once I sent verification of my medical issue, that then and only then would they refund me my money. Awful service. Inconsiderent and dehumanized staff. My medical paperwork his on the way. I've been on going treatment since then, two months ago exactly. I'm told that your stressing me out didn't help my stroke at all either.

10

Hilda

Apr 28, 2025

·

Stayed 2 nights

It was for business Staff was very courteous and helpful Easy check in and check out

10

Nisi

Aug 25, 2025

·

Stayed 1 night

Very helpful, went out of their way to help me check in early

8

John

Dec 30, 2024

·

Stayed 3 nights

We got to the airport in KC at 3am for a 5am flight. We got to hotel at 10:30 am asking for early check in as we were super tired. They put us on a list for early check in. We finally got to our room at 2:10 pm. The people in our room checked out at 11:30. Why does it take 2 1/2 hours to clean a room? So much for priority check in!

10

Amy

Mar 2, 2025

·

Stayed 4 nights

Location entry and exit was convenient. Staff was friendly and efficient. Room was nice size and very clean. Breakfast was better than expected. This hotel will be our go to place when we return to this area.

10

Sherrie

Jul 26, 2024

·

Stayed 1 night

I wanted to make you aware of something. Upon moving my luggage to my car early the morning of my check out on 7/23/24, the front desk clerk exited the elevator onto the 3rd floor, counting cash and nearly ran into me. My thoughts are that he may have been going to the rooms of people checking out early and taking the maid's tips. Why would he be on the 3rd floor counting small bills and not at the front desk? I was hesitant to leave a maid tip & hid the tip in the bathroom. Also at 6:00 when the breakfast doors should have been opened, there was a sign at the front desk stating he was assisting other guests and would return soon. Nope, he was outside smoking. The breakfast doors were opened after 6 because of his cigarette break. No big deal but he has one job. I am most concerned about the hard working maids and the possibility their tips were being stolen. I needed to mention it.

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Location

Location is convenient just off I-5, near restaurants and shopping, and a short drive to beaches and San Juan Capistrano. Some note the car-dealership area isn’t very walkable and light or traffic noise can affect certain rooms.

Related guest reviews

10

Denise

Sep 23, 2025

·

Stayed 2 nights

Every thing was great, close to the freeway. Not much around there. There were mostly car dealerships. Not a walkable area

8

Tonya

Mar 1, 2023

·

Stayed 2 nights

Courtyard area with pool very pretty. Lobby area is nice. Breakfast good. Staff friendly and professional. Only negative, traffic noise. Ask for a room away from the main street in front.

10

Patrick

Aug 22, 2024

·

Stayed 1 night

Wonderful location to beaches, restaurants and shopping

10

Andreas

Nov 14, 2023

·

Stayed 4 nights

In the middle between San Diego and LA. Close to the beaches. Perfect stay

8

Thersa

Sep 9, 2023

·

Stayed 2 nights

Most unique thing middle of 5fwy easy to visit San Clemente and Irvine both during my visit easy access off fwy

10

ELIZABETH

Sep 26, 2024

·

Stayed 1 night

I especially like that the front door is locked at 10:00 p.m. each night. This added a secure feeling to our stay. The property is conveniently located off of I-5 and close to San Juan Capistrano, where we planned to visit.

10

Sally

May 12, 2025

·

Stayed 1 night

Very clean and close to everything. Great location.

10

Jennifer

Jan 24, 2025

·

Stayed 7 nights

Convenient freeway access. Nice and clean property.

6

Bretten

Apr 24, 2024

·

Stayed 1 night

Not the best location and tons of light coming into the rooms at night from the car dealerships

10

Mary Geonette

Aug 23, 2023

·

Stayed 2 nights

Me and my husband enjoyed our stay. The location of the hotel is very convenient. It’s near the interstate and there are a lot of dining options. Plus it’s near the beach.

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Dining

The complimentary breakfast is widely appreciated for variety, hot items, and waffles. Critiques focus on watery eggs, average coffee, limited healthier options, and occasional stocking or staffing gaps.

Related guest reviews

10

Heather

Mar 10, 2025

·

Stayed 2 nights

The free breakfast! :)

8

Rolland

Jul 24, 2023

·

Stayed 5 nights

Breakfast a bit weak but otherwise nice and clean property with great staff.

10

Robert

Apr 22, 2025

·

Stayed 5 nights

The hotel was in excellent condition and the central location perfect. The daily breakfast was high quality.

8

Amy

May 27, 2024

·

Stayed 3 nights

Overall clean and good service. Loud music from school behind of property Breakfast was not good. The eggs and meat NEED replaced. It tasted terrible and all 5 family members agreed. Coffee was great and Everything else was great.

10

Joe

Nov 5, 2025

·

Stayed 1 night

The eggs taste like water. The coffee bar should have Stevia as well as the other sugar and sweeteners. Fresh fruit would be a good addition to the breakfast bar.

6

Malay

Mar 3, 2024

·

Stayed 2 nights

For breakfast today the staff was missing the entire time. Food was not available. Couldn't ask anyone for help or advice. Sharp at 10AM they closed the counter. Gave a poor impression.

10

chris

Jun 3, 2024

·

Stayed 2 nights

Great breakfast buffet.

8

Eric

Oct 13, 2024

·

Stayed 1 night

It was comfortable, but the breakfast wasn’t unique just generic. For the price of the night it’s not worth it. Find a hotel less than half and go out in the area and eat breakfast at a restaurant near by

10

Jessica

Apr 28, 2025

·

Stayed 1 night

Great stay. Really good breakfast selection. Clean, nice staff and nice pool area. Parking lot on site and close to freeway

10

Lori

Oct 9, 2024

·

Stayed 1 night

Hotel property and room was very clean. Staff was efficient and helpful. Lots of breakfast options! Only bad thing was the mattress was too firm for me.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$147
February	$156
March	$189
April	$174
May	$188
June	$222
July	$234
August	$196
September	$199
October	$175
November	$156
December	$140

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $175	15 $237	16 $228	17 $218	18 $343	19 $299
20 $142	21 $262	22	23 $194	24 $218	25	26
27 $371	28 $127	29 $127	30 $127

Su	Mo	Tu	We	Th	Fr	Sa
				1 $145	2 $170	3 $248
4 $128	5 $144	6 $144	7 $144	8 $144	9 $271	10 $245
11 $127	12 $144	13 $144	14 $271	15 $267	16	17 $278
18 $127	19 $144	20 $144	21 $142	22 $142	23 $205	24 $325
25 $127	26 $144	27 $144	28 $144	29 $144	30 $278	31 $302

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed with Sofa Bed, Accessible (Rollin Shower)

Studio, 1 King Bed, Refrigerator & Microwave

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed, Refrigerator & Microwave

Room, 1 King Bed

Studio, 1 King Bed, Accessible (Rollin Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hampton Inn & Suites Mission Viejo

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Prices for upcoming dates