Name: Best Western Plus Metepec & Suites
Address: Vialidad Solidaridad Las Torres 638 Ote San Jeronimo Chicahualco Metepec, Metepec, Toluca, State of Mexico, Mexico, Metepec, State of Mexico, Mexico
Rating: 7.05

Guest reviews

7

Good

Based on 497 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across reviews for Best Western Plus Metepec & Suites, guests note basic, budget-friendly stays with some comfortable rooms and courteous staff, but frequent complaints about noise, cold rooms without heating, inconsistent hot water, and cleanliness or maintenance lapses.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Amanda

4 weeks ago

·

Stayed 2 nights

Room was dirty, blankets and towels smelled bad, restaurant isn't open and only offers breakfast early, mold in shower, gym was dirty and equipment wasn't up to date, staff was nice , the one breakfast I did have was ok not much to chose from

6

Miguel

25 Nov 2025

·

Stayed 2 nights

H

10

Juan José

22 Nov 2025

·

Stayed 3 nights

Excelente

10

Ryan

1 Apr 2025

·

Stayed 3 nights

Was really happy with the quality of the room and hotel for the price. Staff was always present and dinning staff were always fast to come see you with fresh fruit and coffee when you sit down . Noise does travel easy through the hallways so if guests are loud returning to their rooms you hear it. Would like to see face cloths in the rooms and better shower heads that don’t spray in different directions. Maybe 2-3 English Channel options

8

Robert

6 Feb 2025

·

Stayed 3 nights

Good

Vialidad Solidaridad Las Torres 638 Ote San Jeronimo Chicahualco Metepec, Metepec, Toluca, State of Mexico, Mexico

Location

With a stay at Best Western Plus Metepec & Suites in Toluca (Metepec), you'll be within a 10-minute drive of Nemesio Díez Stadium and Centro De Arte Y Cultura. This hotel is 1 mi (1.6 km) from San Carlos Golf Club and 1.3 mi (2 km) from Town Square Metepec.

Centro De Arte Y Cultura(1.1 Miles)

San Carlos Golf Club(1.1 Miles)

Town Square Metepec(1.2 Miles)

Galerias Toluca(2.2 Miles)

Metepec@CentroArtesanal(2.3 Miles)

Plaza Juarez(2.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 03:30

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site, but it is limited. Free self-parking is provided for guests.

A complimentary continental breakfast is served daily from 7:00 AM to noon.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM until 3:30 PM, and check-out is at 1:00 PM. Late check-out is available for a fee, subject to availability.

The property is located in Metepec, Toluca, within a 5-minute drive of Town Square Metepec and San Carlos Golf Club. It is approximately 1.8 km from Town Square Metepec and 2.2 km from the Tree of Life Artisanal Exhibition and Sale Center.

Best Western Plus Metepec & Suites

Amenities

Property description

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Guest reviews