Name: Art Series - The Chen
Address: 850 Whitehorse Road, Melbourne, Victoria, Australia, Melbourne, Victoria, Australia
Rating: 8.43

Guest reviews

8.4

Very good

Based on 1,060 verified reviews

Who stays here?

Couple

100%

What guests think

AI-generated summary based on recent guest reviews

At Art Series - The Chen, travellers praise the convenient Box Hill location near trains, trams and plentiful dining, along with generally clean, comfortable rooms and friendly service, while noting several operational drawbacks that can affect ease of stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Rosemary

3 weeks ago

·

Stayed 1 night

The reception staff especially Sue were wonderful. Thanks

10

Michael

Mar 16, 2026

·

Stayed 2 nights

Clean friendly staff

10

Linus

Mar 8, 2026

·

Stayed 2 nights

Always a clean room, modern, inviting, even stylish. And the price is excellent value.

10

Clive

Jan 11, 2026

·

Stayed 1 night

The staff, particularly front of house Min were exceptional in the their attendance to our needs. The room was at the same level as the staff,excellent in its presentation. Would stay on my next visit without hesitation. Thankyou Min for you kindness and professionalism

8

Gordon

Jan 9, 2026

·

Stayed 1 night

Really good room, I was able to upgrade to king room with balcony, excellent. Staff very helpful. Will be staying there again but longer next time.

850 Whitehorse Road, Melbourne, Victoria, Australia

Location

Located in Melbourne (Box Hill), The Chen Melbourne - Art Series is within a 5-minute drive of Box Hill Hospital and Doncaster Shopping Centre. This luxury hotel is 2.9 mi (4.7 km) from Deakin University and 4.9 mi (7.9 km) from Swinburne University of Technology.

Box Hill Hospital(0.4 miles)

Doncaster Shopping Centre(2.5 miles)

Deakin University(2.6 miles)

Swinburne University of Technology(4.9 miles)

St Vincent's Private Hospital(5.2 miles)

Nunawading Basketball Centre(5.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 11:00

Security deposit

AUD 200 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, on-site parking is available for a fee of AUD 24 per day. Reservations are not required.

Check-in is from 14:00, and check-out is until 11:00. Early check-in and late check-out may be available for a fee, subject to availability. Guests should contact the property in advance to request these arrangements.

The property offers limited wheelchair accessibility. It features elevators and step-free entrances, ensuring access to public areas and rooms for guests with disabilities.

The hotel is located in Box Hill, just 0.3 miles (0.5 km) from Box Hill Central Shopping Centre and 0.4 miles (0.7 km) from Box Hill Hospital. Melbourne's Central Business District (CBD) is approximately a 25-minute drive or a short train ride away.

Yes, the hotel features a rooftop heated swimming pool, which is open from 6:00 AM to 11:00 PM. It offers stunning views of the city.

Art Series - The Chen

Amenities

Property description

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