麥地那華威克薩賈飯店

outdated hotel. really busy elevators and couple of times broke down in just 3 days. not very clean.

All things were good except for poor WiFi connectivity and sometimes long elevator wait times.

Hotel is extremely crowded, the lifts were very slow and inefficient. The room was a good size but smelt really bad. Er told housekeeping and they sprayed it with something. The bathroom was in poor condition. The location was very good and the breakfast was good for the price too. For the price point, it was good.

The room was clean. The staff are nice and welcoming. The elevator was terrible, prepare to wait for 15-20 mins to get down from your room or up to your room.

Staff and Service were excellent. Transportation was every half hour to Haram 24 hours.

The underground parking is full. No street parking. It is very difficult to find parking. The service is good. The property is ok, personally if I knew how is the room, bathroom and property in general I will never go there. This place deserves 3 stars max. The bathroom is the worst part, it has rust and spots. Bottom line, I will never go there again.

Vi var på dette hotel 3 nætter. Gammelt slidt hotel, vi fik et værelse hvor håndvasken var utæt og tilstoppet så hele badeværelset var klamt. Dårlig morgenmads buffet, dårlig elevator system. Det bedste ved hotellet var at moskeen lå tæt på.

Magnifique!! Grâce à Rahaf(Gina-Yousef) Bien accompagné express check in, up grade au suite et late check out jusqu’à 6pm Incroyable, vraiment hospitalité Madinah au TOP Pas loin de Masjid Nabawi 3mnts a pieds et surtout pour ce qui vient de Makkah en bus VIP Saptco juste devant cet hôtel.c’est pour cela j’ai choisi cet hôtel. Merciii pour tout Puisse Dieu vous béni

Over crowded, not enough elevators.

I stayed from 6 to 8 November, the hotel is located just 3 minutes walk to the Majid e Nabwi, hotel & rooms were clean despite of heavy number of guests they maintained it very well. The hotel even offered me complimentary evening snacks (4 Pm to 8 Pm) as I booked executive room. Room was quite however some noise came when some guests arrived in the next room. I requested for room on the highest floor & they provided me with it. The breakfast was just WOW, Mr. Abdulaziz at the restaurant entrance was very cooperative despite of my booking doesn't included breakfast however I paid on the spot & enjoy a very large variety of items for my breakfast. Parking was easily available in B2. Everything was super clean & well organized, the check in was smooth & check out was even more smooth. The staff including the security persons were super cooperative as I need to park my car & the security staff came along with me directed me to the exact parking entrance of the hotel. I cannot sum up in words how amazing my experience was with this hotel. Thank you Saja Madina Hotel for your amazing hospitality.

The hotel is not clean, you can tell the employees do a good job at cleaning however they need to invest on buying new sheets as they are all stained with blood or dirt

The rooms were not cleaned every day and towels were not replaced so had to keep asking for these

The hotel was comfortable and clean, and the service was very good. Sabah Alkubaisi

The underground parking is full. No street parking. It is very difficult to find parking. The service is good. The property is ok, personally if I knew how is the room, bathroom and property in general I will never go there. This place deserves 3 stars max. The bathroom is the worst part, it has rust and spots. Bottom line, I will never go there again.

Filthiest bathroom I have come across in my life. Discolored towels. The breakfast was not up to the hotel rating either.

Close to haram and very clean

Staff are nice and supportive. It is a short walk to masjed gate 328. However, very disappointed with the lack of cleanliness. It is the dirtiest bathroom that I have ever seen. I had to cut my trip short and checkout early. I had to rearrange my bookings in Makkah and trains trips. Expedia tried to help me to get back the rest of my money because it is pay later hotel without any luck. So, the bottom line, I don’t recommend this for anybody.

Our family had a terrible experience in this hotel, the reception staff was not professional, rooms were not clean, There was water dropping from ceiling, we complain to management about ceiling leakage but no action were taken. There was a lot of dust on carpet, my whole family got sick because of the dusty carpet. They say they are four star but they were not. Not recommended at all.

Hassle free check in, friendly staff, nice and clean room, very close Masjid Al Nabawi. Great experience.

I stay 4 night they didn’t clean rooms I request to many times then clean after third day

Bathroom needed fixing in a lot of places for example, the door handle, the toilet, etc. The main door was scraping with its frame making it difficult to open. Iron was pretty damaged and not working however customer service was very good and a replacement was brought quickly.

Close to everything. No hot water after ten minutes. Room booked for five people and everyday only received towels for three people. It gets very tiresome to call everyday and say hey can you send two more towels. Shower more than a minute, tub doesn’t drain, had to call maintenance. Cleaners randomly decide which of your dirty dishes to pick up, did not figure that out so just started leaving dishes in hallway like everyone else.

outdated hotel. really busy elevators and couple of times broke down in just 3 days. not very clean.

All things were good except for poor WiFi connectivity and sometimes long elevator wait times.

Washrooms needs to be renovate, stayed room#1326 not much happy with all broken parts that was temporary fix instead fully renovate.

For the overall price paid, this was a good hotel. It is kept clean. As it's an older building, some items (like the shower) do neee some TLC but usable. Room service was also very good and helpful. Would definitely consider this hotel again for future stays.

Rooms needed a bit of upgrade.

Room is small and need renovation

The room is nice and big but the carpet makes the room looks dirty. The bathroom is rundown. The location is ideal.

I stayed from 6 to 8 November, the hotel is located just 3 minutes walk to the Majid e Nabwi, hotel & rooms were clean despite of heavy number of guests they maintained it very well. The hotel even offered me complimentary evening snacks (4 Pm to 8 Pm) as I booked executive room. Room was quite however some noise came when some guests arrived in the next room. I requested for room on the highest floor & they provided me with it. The breakfast was just WOW, Mr. Abdulaziz at the restaurant entrance was very cooperative despite of my booking doesn't included breakfast however I paid on the spot & enjoy a very large variety of items for my breakfast. Parking was easily available in B2. Everything was super clean & well organized, the check in was smooth & check out was even more smooth. The staff including the security persons were super cooperative as I need to park my car & the security staff came along with me directed me to the exact parking entrance of the hotel. I cannot sum up in words how amazing my experience was with this hotel. Thank you Saja Madina Hotel for your amazing hospitality.

Location was great and staff were very nice welcoming and helpful

First when I went to check in they told me I have multiple rooms booked under same reservation? I tried to tell them I booked 1room with king bad that I already paid for it’s take 1:30 min to get the room When enter the room the freezer wasn’t working When I call they came in and changed to other one Next day water coming through the ceiling in the bathroom When I call they told me someone coming right way No one showed up I called them again in the morning They told they going to shift us to another room 3 hours later I called again where is the room They said sorry we don’t have room available Meanwhile maintainers doing the work That being said I paid two days of money for nothing Overall bad experience we felt disappointed that we didn’t get what we paid for

After traveling for almost 17-18 hours we went to the hotel at 10:30am in the morning and when I spoke to a staff she said the room will be available after 12:30pm. We went back at 2pm and requested to check in. There was a different lady name Fatema was working and she said no we have to wait until 5pm because this is what our booking say. I requested nicely saying we travelled so long and we are very tired and if she can provide us a room earlier but she refused. She then said there is no room available but in front of my face I saw lot of people checked out. I felt like it was her that she did not want to give us room earlier than 5pm. I travel a lot and I never experienced it before. Most of the hotel actually flexible and when they hear long traveling time they usually accommodate.

Fantastic hotel!!! Great experience and fantastic customer service from receptionist to concierge to room service and cleaning. Everything was well spot on and felt like a king in this hotel. This should be 5 star hotel as it was much better than the 5 star hotel i stayed in mekkah. Walk to the mosque is only 5 mins. What a amazing and fantastic experience from myself and my family!!! We loved it!!!!

Very friendly staff and excellent service, allowed us to keep our luggage at hotel for a few ours after check out.

I booked the room for 2 nights. After 1 night the reception was calling the room again and again. They were saying I booked for one night. They send people 2 times when we all were sleeping. That guy wake us up and told us to contact reception. Rooms service did to clean the room on 2nd day. Had ask for towel couple of times. Last thing they disabled my room key. I had to go down and ask them to reactivate it. Even though the hotel amenities were good the administration and reception is the worst.

Very convenient, less than 5 mn walk to the haram. Super welcoming and friendly staff, Khulood from the guest relation team called every day to check if everything was fine and to ask if we needed anything. Munther from the reception team gave us an upgrade without me asking for it. The breakfast had a good range of hot and cold options with alternating hot menu every other day. The room was enough for 4 adults and the cleaning team came every day to do the room.

Awful check in experience. Made to wait for ages only to find out that hotel was overbooked and that they were moving us to a nearby “5* hotel” which was not 5* at all and did meet my expectations at all. Very disappointed and will not be staying here nor recommending no it to anyone ever

It was great overall, front desk staff was courteous and accommodating. Sister Fatima at the front desk had a very pleasant and welcoming attitude towards the guests. Overall great experience!

The room for the hotel was comfortable and clean. The location is quite convenient to the Prophet’s Mosque. I have a mixed feeling with this hotel based on their staff. On arrival, the staff who completed our check-in was kind and hospitable. However, I tried to speak to another staff at reception (Faris) and he was rude and to some extent discriminatory. He refused to acknowledge or check on my request and said I should speak to the lady next to him but I observed him speaking to multiple males very kindly after me. I questioned whether his response to me was that way because I am female, black or not older. I spoke to another reception staff on his opposite (male) who assisted. I am quite surprised at his behavior and recommend the hotel advice and train their staff to acknowledge, assist and treat all jguests equally regardless of race or gender.

Location was great and staff were very nice welcoming and helpful

Fantastic hotel!!! Great experience and fantastic customer service from receptionist to concierge to room service and cleaning. Everything was well spot on and felt like a king in this hotel. This should be 5 star hotel as it was much better than the 5 star hotel i stayed in mekkah. Walk to the mosque is only 5 mins. What a amazing and fantastic experience from myself and my family!!! We loved it!!!!

Close to grand mosque. Good street food options nearby. Hotel breakfast was expensive

Very close to gate 328 of masjid nabawi. Clean rooms, friendly staff and very nice area with shopping and dining within walking distance

You can see the Haram courtyard from the hotel. Couple of blocks away. 10 mins walk to the masjid

Very convenient and walking distance to the Haram

Easy access to masjid, very well situated , breakfast was great

Very close to masjed al nabawi

Hassle free check in, friendly staff, nice and clean room, very close Masjid Al Nabawi. Great experience.

I stayed from 6 to 8 November, the hotel is located just 3 minutes walk to the Majid e Nabwi, hotel & rooms were clean despite of heavy number of guests they maintained it very well. The hotel even offered me complimentary evening snacks (4 Pm to 8 Pm) as I booked executive room. Room was quite however some noise came when some guests arrived in the next room. I requested for room on the highest floor & they provided me with it. The breakfast was just WOW, Mr. Abdulaziz at the restaurant entrance was very cooperative despite of my booking doesn't included breakfast however I paid on the spot & enjoy a very large variety of items for my breakfast. Parking was easily available in B2. Everything was super clean & well organized, the check in was smooth & check out was even more smooth. The staff including the security persons were super cooperative as I need to park my car & the security staff came along with me directed me to the exact parking entrance of the hotel. I cannot sum up in words how amazing my experience was with this hotel. Thank you Saja Madina Hotel for your amazing hospitality.

グループ旅行で利用。預言者のモスクも歩いて行ける距離で便利でした。近くに飲食店も沢山ありました！朝食も種類は豊富で、だいたい美味しかったです。

I would highly recommend Saja Al Madinah. It is very close to the Masjid Al Nabawi. The staff is extremely friendly and helpful. The breakfast buffet has great variety of food. The rooms are clean. Great experience overall.

Old bathroom, toilet handle leaking, restaurant for breakfast not worth the money

Breakfast is not included, very expensive to add later. Need to take careful consideration of check in time (between 4pm and 5pm). But were flexible. Rooms need maintenance, fridge not working (freezer door missing), table not safe, wardrobes not full length for thobe/abaya. However, service and staff were excellent and only 5 minute brisk walk to gate 328 which makes up for state of rooms. Overall happy with our stay.

Easy access to masjid, very well situated , breakfast was great

Filthiest bathroom I have come across in my life. Discolored towels. The breakfast was not up to the hotel rating either.

Laundry and breakfast were ok. Our major issue is paying separately for breakfast. All International hotels come with breakfast.

Saja Al Madina is an excellent choice for anyone that needs a mid range hotel within walking distance of Masjid An Nabawi. The hotel is a mere 3 minute walk from Gate 328 of the Haraam. Management should however look to improve their breakfast options.

I stayed from 6 to 8 November, the hotel is located just 3 minutes walk to the Majid e Nabwi, hotel & rooms were clean despite of heavy number of guests they maintained it very well. The hotel even offered me complimentary evening snacks (4 Pm to 8 Pm) as I booked executive room. Room was quite however some noise came when some guests arrived in the next room. I requested for room on the highest floor & they provided me with it. The breakfast was just WOW, Mr. Abdulaziz at the restaurant entrance was very cooperative despite of my booking doesn't included breakfast however I paid on the spot & enjoy a very large variety of items for my breakfast. Parking was easily available in B2. Everything was super clean & well organized, the check in was smooth & check out was even more smooth. The staff including the security persons were super cooperative as I need to park my car & the security staff came along with me directed me to the exact parking entrance of the hotel. I cannot sum up in words how amazing my experience was with this hotel. Thank you Saja Madina Hotel for your amazing hospitality.

I booked breakfast but when I got to the hotel they told me it was not booked