Okanagan Royal Park Inn by Elevate Rooms

Room & property in very poor condition

We were sent to another motel .which is 25 km away. Staff on counter we don't have suitable room for you .we arrange other motel. We agreed we had no choice. As we went to other place Ramshorn 2004 shuswap ave LUMBY .BC They gave small room with queen size bed on high way on ground floor window open busy high way for o.As we asked give us king size bed .Staff asked for more money .We were treated not not well.I am afraid they took my credit card information. They might miss use of it

There office had the open sign on but it was locked I had to wait for 30 mins I tried calling there number they wouldn't pick up and there was the putrid smell of weed it wasn't clean it was very dirty and there where shady people hanging around there. When the owner finally opened the door she was very disrespectful we asked If we were safe there and she said that she is not responsible for our safety so we decide to not stay there because we did not feel safe.

The only good thing about this hotel is its location, which is close to the local attractions. The rooms do have balconies with a nice view of the backyard, but unfortunately, they are not well-maintained and not clean.

This motel was extremely disappointed and we felt very unsafe on property when we checked in we were told they do not accept credit card payemnt as they dont have a machine any more even though we reserved the room with a card through your site It was late and we didnt have much choice so we paid the cash we did not feel comfortable unloading our luggage from the car and dint want to leave anything in the car because several people were going through the dumpster on property in the parking lot the room was difficult to lock the knob was broken and crushed in this was not a good experience and we were very happy to leave early the next morning