Casona Tlaquepaque Temazcal & Spa

The service was good, however, the room wasn't the best; the mattress was dirty and there was no water coming out of the shower.

The property is in very bad conditions, no restaurant in the facility, the patio is used as storage. It needs a lot of repairs

Horrible. The decoration and location are great however the hotel itself is run down and needs major updates. The room was super dark. No AC and the rooms get so hot, the bathroom shower floods. The hotel towels were stained, had ruff bedsheets with only one pillow. The doors are hard to close and open. It had it listed as having a restaurant and upon arrival the restaurant was closed for awhile. We were the only guest and they always had the hotel entrance locked. We had to ask each time we left the hotel and came in to let us in. This made us feel trap rather than secured.

Service is good

Family hotel love everyone