Universo Romantico

Staff was very friendly and helpful.

The receptionist was very nice,lovely and allways with smile. The hotel is in outskirts if the centre with great acces to public transport and lots of restaurants around. Room was very clean, spottles and bathroom as well. Shower was excellent. We stayed in deluxe double room with private bathroom, room was very basic but bed was so comfy and we have lovely french balcony. As well we had breakfast, couple of choices but very nice coffee and cakes:) When on city breaks we use room just for sleeping and it was worthy. Very nice for very nice price.

Staff very friendly helpful

The bed quality was the worst I've ever experienced a $50 mattress very hard and impossible to sleep on. The pillow was incredibly fat and hard impossible to sleep on I had to use the throw pillow which was Tiny and crappy. The windows to the busy road were useless for noise so we heard every single noise. On the positives breakfast was fantastic and good decent quality espresso and the place was clean and your front desk staff was friendly. If you make a little investment on the things I mentioned you would have gotten a five-star review from me

Just a warning if you have luggage; the "elevator" is not easy to get to and use. you have to lug your luggage up two sets of stairs just to get to the elevator, and the elevator drops off in between floors, so you have to lug luggage up or down another set of stairs. As a solo traveler with a standard 45 pound suitcase and a carryon and personal item, this becomes painfully awkward.