Name: Imagine Lighthouse
Address: 442 - 450 Elizabeth Street, Melbourne, Victoria, Australia, Melbourne, Victoria, AU
Price range: $101–$322 per night
Rating: 8.13

What guests think

At Imagine Lighthouse, travellers consistently praise the central, tram-connected location near Queen Victoria Market and the sweeping skyline views from higher floors, alongside generally comfortable, apartment-style rooms with useful kitchens and in-room laundry that suit short or longer stays.

Frequent negatives include long elevator waits and outages, mixed cleanliness and maintenance (stained carpets, small bathroom issues), and occasional noise or odours in shared areas. Facilities like the pool, spa, sauna and gym are popular, though some mention loose tiles, slippery floors or intermittent closures. Service is often friendly and helpful, but communication and bond/deposit refunds can be slow, and parking is off site with extra cost. Best suited to travellers who want apartment-style flexibility in the CBD and can tolerate occasional waits and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool, spa, sauna and gym are well liked, but multiple reviews report slippery or loose tiles and occasional closures. Elevator outages cause long waits, and parking is off site with added cost or confusion.

Related guest reviews

4

Iona

Dec 16, 2024

·

Stayed 3 nights

Staff were not pleasant, gym was out of order the whole stay (yet not acknowledged at check-in), bathroom and shower need a good clean, did not look how the photos represented it to look, seems to be predominantly used as apartments as opposed to a hotel.

6

Ian

Dec 9, 2024

·

Stayed 3 nights

Very average. First room they placed me in had no working AC and dodgy yellow stains on the carpet. Alternative room was much nicer. Room mostly quiet aside from loadly banging spring doors closing at all hours. Wasn't notified that the fitness centre was unavailable at time of booking, and this along with the sauna was a key booking decision for me. Not really impressed.

10

Martine

Feb 6, 2025

·

Stayed 1 night

Great apartment, had everything we needed. The pool was amazing although the tiles were slippery.

10

Amy

Jan 4, 2025

·

Stayed 2 nights

Friendly staff. Clean, quiet, spacious room with amazing views across the city from the 65th floor. Lovely pool, large spa, hot steam room, gym with a view. The sauna wasn't hot and some of the tiles were loose underfoot.

8

Anthony James

Jul 9, 2024

·

Stayed 12 nights

Imagine Lighthouse overall is a very good property. Only problem is the elevators. It's a 69 floor building and only 2 out of 4 elevators are working. The wait to get on the elevator can be up to 20 minutes depending on time of day.

10

John

Jan 14, 2025

·

Stayed 2 nights

Free to Air TV only had one channel in our room - reported to staff but wasn’t able to be fix during our stay. No clothes drying racks provided for towels / sensitive clothes in rooms. Pool is great, but floor around it is VERY slippery when wet - a non slip solution might be needed as I slipped and also witnessed multiple people slip and fall on both occasions we visited the pool, signage saying floor is slippery unfortunately doesn’t *prevent* it being a very slippery surface when wet. Great stay otherwise - loved the layout of the corner view in our two bedroom apartment :)

8

Benjamin

Feb 16, 2025

·

Stayed 5 nights

No more than we expected. A pretty standard apartment hotel. The room had everything we needed. Like most apartments hotels all facilities are shared with tenants. The bedroom was very noisy - it sounded like we were right near a aircon vent. The pool and spa area were good. Good location. Good city view. There is no onsite parking. $35 per day (with discount) a block away.

6

Callum

May 29, 2024

·

Stayed 1 night

The property itself was great, great room, great view. However one of the staff members at the front desk were terrible, not helpful, spoke terrible, was rude and made the place seem dodgey. Ruined the experience. However, the next morning a different staff member was very helpful, nice and great. But further the parking situation makes it not worth staying there. Better off spending extra somewhere else than $50 overnight parking. Especially when notified it would only be $30 originally.

10

Alana

Jul 20, 2024

·

Stayed 14 nights

We stayed in a beautiful 3 bedroom sky apartment and the views were spectacular over the city and you could see the ocean. Staff were very helpful and friendly. Central to everything and only walking distance to so much. What did let them down was two elevator's out of four were out of action. Made it very hard to get up and down with a up to half hour waiting time. This sounds like from other reviews I’ve seen is a common problem. Overall I would definitely stay here again and will.

6

Malcolm

Jan 30, 2024

·

Stayed 4 nights

Good location. 2 of 4 left fits not working in a building that has 64 floors. Waited for lifts. One night waited 30 mins in a lineup. Then the lift we caught was faulty. Very poor communication from management. Later found out the lifts have been out of order for 3 months. Property still says it’s 4 star but it’s not. It’s university student accomodation

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: many find rooms tidy, but others report stained carpets, bathroom mould, pests, dust buildup and unpleasant odours in some areas. Housekeeping quality varies, with missed replenishments or inconsistent servicing noted.

Related guest reviews

6

Oonagh

May 5, 2024

·

Stayed 4 nights

The pictures don't represent the actual size of the unit, it was very small. In general clean and tidy, but the kettle and items in cupboards were filthy. Good pool (not heated) and spa facilities.

2

Narelle

Jul 15, 2025

·

Stayed 4 nights

The rooms were beautiful the mattress was disgusting I thought I’d be nice strip the bed for the cleaner it was covered in blood urine poo stained and other body fluids I was disgusted asked for partial refunded refused so beware what you are sleeping on and to add no mattress protector

8

MARIA

Jan 18, 2025

·

Stayed 3 nights

The view was AMAZING which is why we booked this apartment. The bed and bedding were clean and very comfortable. The bathroom although quite new was not maintained well (very dirty seals around the shower, bottom of bathroom door was warped/flood damaged). Carpet in the main room was 'crunchy' underfoot (from previous tenant soiling / not being cleaned for a long time - quite gross to walk on). There were a lot of small bugs/cockroaches found running around in the kitchen area.

6

Allie

Nov 2, 2025

·

Stayed 3 nights

The room wasn’t very clean, strangers toenails all over the bathroom floor. Every item of furniture was damaged, huge stains on the carpet. The housekeeping was poor, after they had been through the room smelly strongly like body odour. The toilet paper they left us was mouldy. The hotel is extremely loud at night, the windows are paper thin so can hear everything. Woken up multiple nights to sirens. The room was also advertised to have a dryer, but it didn’t. Wouldn’t return.

8

??

Jun 26, 2025

·

Stayed 3 nights

部屋からの景色はとても綺麗で素晴らしかったです。お部屋も広くて、キッチンも不自由なく使用でき助かりました。タオル類が人数分足りなかったり、カーペットのシミや床の隅のホコリは気になりました。

Translate

10

Reece

Sep 6, 2023

·

Stayed 8 nights

Absolutely outstanding couldnt of asked for anything better! Room was huge, appliances plenty, space amazing, view out of this world! Price perfect for what was offered!

6

Michelle-Lee

May 1, 2024

·

Stayed 4 nights

The room was not clean and when I asked them to clean it and showed them photos of how dirty it was they look at me like I was being silly. Someone came to clean however missed all the spots I pointed out.

10

Marinka

May 16, 2025

·

Stayed 3 nights

Overall it was a great stay. Stayed on the 68th floor with stunning views. Whilst the hotel was fairly clean, some extra attention could be made such as, - walls (using a flat mop in one direction instead of cleaning marks in all directions) - the air conditioners need thorough cleaning (filters and inside components) - windows (quite dusty on the outside) - pool room floor (quite a number of tiles moved when walked over) We did have a faulty washer dryer combo but the lovely staff took our washing and brought it back once dried and gave us a later checkout. Overall, pretty good and will come back again

6

Aleisha

Jan 8, 2025

·

Stayed 4 nights

We stayed at an 3 bedroom sky apartment and I’m disappointed that the property hasn’t been maintained well. First impression was that the property was much much smaller than the pictures. Appliances and furnitures were very old and worn. Edges on the dishwasher were peeling off. The button on dryer was cracked. There were mould and grease between the tiles in the ensuite shower. Very dirty inside the laundry space and there was a layer of dust on the washer. House keeping was also sub-standard. The cleaners left empty toilet roll on the holder and didn’t replace with new toilet roll. They did replace fresh towels, made the bed and emptied the rubbish and that was all. Location and the view from sky apartment were amazing. Reception staff was very friendly. Overall, the stay was very average and would not be booking this place again.

6

Ricardo

Nov 8, 2023

·

Stayed 3 nights

Accommodation was nice, beds were comfortable. Bathroom was dark and not enough storage. Was clean but could have been cleaner. Couch had lots of stains. View from our room was amazing, 69th floor

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Apartments are generally spacious with standout city views, kitchens and in‑unit laundry, but some units feel smaller than photos suggest. Recurrent downsides include slow or unreliable Wi‑Fi, limited storage, small bathrooms, uneven AC placement and occasional noise or maintenance quirks.

Related guest reviews

10

Stephanie

Nov 28, 2025

·

Stayed 3 nights

Great views and lovely spacious layout

6

Anthony

Nov 30, 2024

·

Stayed 7 nights

Lots of cupboards – but no accessible shelves in most storage space. We ended up with clothes scattered across the floor. A number of potentially useful spaces were too high for the average guest; and the microwave (located well above the sink) was potentially very dangerous

8

Gillian

Jan 15, 2025

·

Stayed 1 night

The view from our room on the 68th floor was amazing. There were little things that stood out. one was no bedside lamps. The bathroom needed a little bit of maintenance/updating. A little shelf to put your toilet bag on would be good. We had to wait an hour for our room to be ready

10

John

Apr 26, 2025

·

Stayed 3 nights

Great location, 1 block from several tram lines and within the free CBD tram lines. Apartment was well sized, comfortable and very clean. Sofa was too small, it's a 2 seater but small, room needed an additional lounge chair. Washer dryer was almost useless, 5 hours drying a half load and still not fully dry. Don't rely on this if you need it. Also, hilariously the washer plug socket was wired to the bathroom light. So you had to leave the bathroom light on to keep the washer running.

6

Gary

Nov 24, 2024

·

Stayed 3 nights

The unit was good apart from the lack of storage in the bedroom. There were no drawers or shelves to place items of clothing in which meant that our suitcases had to store our clothing opened on the lounge room floor. Thankfully we were only staying for three nights as this was not annoying.

6

Alyona

Oct 5, 2025

·

Stayed 5 nights

One of the most frustrating stays I’ve ever experienced. The ceiling was creaking from the upstairs neighbours, the balcony door didn’t shut properly and let the cold air in, there were no instructions on how to use the appliances and there was a broken wine glass in the cupboard. Not to mention the weird amount of cutlery? 3 forks but 5 spoons? The building experienced some plumbing issues which caused the water to be shut off for multiple hours and when it did come back on it smelled of sewage and it was brown! Both sinks, the toilet and the shower were all affected. My partner and I decided to wait it out and return after a few hours to hopefully be able to have a shower yet this issue lasted well into the next day. When we went downstairs to ask, we were simply told “just let it run a few times”. We went upstairs, after already doing this for over 20 min for all the faucets in the room, and proceeded to do it again to still be met with the same brown water. It was cold, it was poorly communicated, and more importantly it was unhygienic.

6

Renee

Oct 13, 2024

·

Stayed 2 nights

Rooms have alot of wear and tear. The bathroom door didnt close shut, furniture has stains and toilet just ran water at odd times. Only one bedroom had airconditioning so could be an uncomfortable sleep in those rooms in the middle of summer. The staff were lovely however and you can't beat those floors to ceiling windows in the bedroom but not all apartments get them so be wary of that when booking if after one of those rooms.

6

Aleisha

Jan 8, 2025

·

Stayed 4 nights

We stayed at an 3 bedroom sky apartment and I’m disappointed that the property hasn’t been maintained well. First impression was that the property was much much smaller than the pictures. Appliances and furnitures were very old and worn. Edges on the dishwasher were peeling off. The button on dryer was cracked. There were mould and grease between the tiles in the ensuite shower. Very dirty inside the laundry space and there was a layer of dust on the washer. House keeping was also sub-standard. The cleaners left empty toilet roll on the holder and didn’t replace with new toilet roll. They did replace fresh towels, made the bed and emptied the rubbish and that was all. Location and the view from sky apartment were amazing. Reception staff was very friendly. Overall, the stay was very average and would not be booking this place again.

8

Tracey

Nov 6, 2025

·

Stayed 2 nights

The property was very close to many public transport options. It was a 2 min walk to the Queen Victoria Markets and lots of other mini supermarkets and food options. I had been put on the top floor and my view was excellent. I did not cook so cannot comment on the cooking appliances. I used the fridge and microwave only. The fridge was full sized and would have been good for a longer stay. Comfortable and clean.

8

Nathan

Aug 9, 2025

·

Stayed 2 nights

Something needs to be done about the wifi, very slow

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful and accommodating, with prompt issue resolution in several cases. However, service can be inconsistent, with communication lapses, limited desk hours and repeated complaints about slow bond/deposit refunds.

Related guest reviews

4

Rupe

Dec 26, 2025

·

Stayed 8 nights

I was told that I will get my pre authorization deposit back within 2 days of checking out of the hotel but when I wrote to enquire about the deposit after a week of not receiving it, was then told that I would receive it in 21 working days!!! It took them 30 seconds to charge my " international" credit card!!

8

David

Aug 3, 2025

·

Stayed 3 nights

Warm welcome from staff, super helpful!

8

Laura

Jun 10, 2024

·

Stayed 1 night

Beautiful apartment in a great location. Had to ask for more towels and staff on reception were not very friendly.

10

Cesarina

Jul 9, 2024

·

Stayed 3 nights

We had an issue with heating and our issue was immediately addressed. The staff lady, sorry didnt get her name gave us extra blanket for the night. The next morning the service guy came in early to check. AJ is a good 👦. He knows exactly what was wrong. Someone switched off the mains that's why the heater is not working. Very happy with their service, accommodation and friendliness of the staffs.

10

Sara

Oct 5, 2025

·

Stayed 4 nights

Imagine lighthouse exceeded our expectations. The staff were friendly, efficient and helpful. The room was clean, highly functional for a young family and the view divine. The kids also loved the pool. It was location location with everything needed within walking distance and so many food delivery services. We also found it very well priced. We will stay again.

10

kevin

Jul 31, 2025

·

Stayed 2 nights

The property was great including that staff, who were excellent. They made check in easy for us as we got in from our flight at 1 am. Views are amazing and close to everything. Definitely would come back

10

Amanda

Jan 17, 2023

·

Stayed 19,370 nights

Despite some of the older reviews, Lighthouse was excellent. Some one was at the desk 7am-7pm and helpful and friendly. Kit, who checked us in, was amazing and nothing was too difficult. The pool and spa level was amazing and the kids loved it with both a cool huge pool, spa, steam room and sauna. The room was just big enough for myself and 2 kids. And I used the washing machine daily as we were there for a sporting event for my son. The lifts were quick despite behaving 69 floors. We never waited very long. Totally recommend for families or anyone.

8

Nerida

Mar 13, 2024

·

Stayed 2 nights

Handy location. Decent size apartment. Reasonably clean. Not sure why the security deposit is still being held almost 2 weeks on though. This is always annoying when properties do this. It should be cancelled the day of check out.

6

Tayla

Nov 6, 2024

·

Stayed 2 nights

At check in we were told to wait as our room wasn’t ready yet. The man at the desk said he’d call us back over when the room was ready but we waited an hour and a half and heard nothing from him after he watched us just sit there in the lobby. Once I went to the desk and asked for an update I find out that the room had been ready for the whole time and he just never called us over or updated us like he said he would. The room had blood stains on the couch and curtains which I cleaned off myself. The floor we were placed on smelt really bad and it continued to smell the whole time. Other than that we enjoyed our stay. The spa and pool were perfect and we enjoyed the view from our room.

2

Fuyuan

May 31, 2024

·

Stayed 3 nights

Location of the property is perfect. But they gave me a cheaper room with no view. I paid for a better view but I did not get it. Tried to communicate with the receptionist but she refused to listen and keep brushing me off saying that im in the right room. Staff were really terrible. Kettle was super dirty. No hairdryer provided too. There's no phone in the apartment hence I need to go to level 1 to ask for it. Worst customer experience but the view was really good.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Widely praised location close to Queen Victoria Market, Melbourne Central and multiple tram lines (including the free tram zone), making the city easy to explore on foot or by public transport.

Related guest reviews

10

Sarah

Aug 7, 2024

·

Stayed 5 nights

Receptionist was polite and helpful. The 1 bedroom apartment was a good size, clean and a comfortable bed. There are lots of places to eat within walking distance and the shopping centres are about a 5 minute walk.

10

Natasha

Dec 7, 2023

·

Spectacular view, close to the market and shopping

10

Jackson

Nov 13, 2023

·

Stayed 3 nights

Everyone was so kind and efficient with getting us checked in and out. I got given a really fantastic room, and it was easy to leave our bags before our check in and after our check out! Love the location and would highly recommend this place! Would stay again :)

10

Neil

Dec 6, 2023

·

Stayed 3 nights

Good location,public transport at the front door,plenty of food options nearby

10

John

Apr 26, 2025

·

Stayed 3 nights

Great location, 1 block from several tram lines and within the free CBD tram lines. Apartment was well sized, comfortable and very clean. Sofa was too small, it's a 2 seater but small, room needed an additional lounge chair. Washer dryer was almost useless, 5 hours drying a half load and still not fully dry. Don't rely on this if you need it. Also, hilariously the washer plug socket was wired to the bathroom light. So you had to leave the bathroom light on to keep the washer running.

10

Faye

Dec 16, 2023

·

Very clean, staff are very nice and helpful, public transportation near by, and a lot of dining options near by

8

Michelle

May 27, 2025

·

Stayed 3 nights

The location was great. Very close to the Queen Vic Markets, Melbourne Central and lots of restaurants. The bed was very comfortable. We expected a TV in the main bedroom (there was an aerial port there) but no TV. Just a few little issues like only 3 pieces of cutlery but we were a family of 4, no replacement garbage bags for rubbish a couple of other small things and the noise from the construction at night was annoying. But overall we were happy with our stay and would stay again

10

Cheryl

Mar 18, 2023

·

Stayed 5 nights

Beautiful facility close to restaurants and shopping across from Victoria market a must see

8

Tracey

Nov 6, 2025

·

Stayed 2 nights

The property was very close to many public transport options. It was a 2 min walk to the Queen Victoria Markets and lots of other mini supermarkets and food options. I had been put on the top floor and my view was excellent. I did not cook so cannot comment on the cooking appliances. I used the fridge and microwave only. The fridge was full sized and would have been good for a longer stay. Comfortable and clean.

10

Matthew Martin

Jun 10, 2023

·

Stayed 6 nights

Great location, busy area and easy to access all the local tourist attractions.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$301
February	$264
March	$205
April	$134
May	$130
June	$127
July	$128
August	$135
September	$127
October	$140
November	$204
December	$196

Su	Mo	Tu	We	Th	Fr	Sa
				1 $147	2 $243	3 $316
4 $151	5 $108	6 $108	7 $108	8 $162	9	10
11 $160	12 $101	13 $110	14 $110	15 $110	16 $205	17 $322
18 $118	19 $118	20 $119	21 $115	22 $119	23 $210	24 $319
25 $110	26 $110	27 $131	28 $114	29 $125	30 $173	31 $216

Imagine Lighthouse

Prices for Imagine Lighthouse

Monthly average prices

About this property

Location

Room options

One Bedroom Apartment Unserviced

Two Bedroom Sky Apartment Unserviced

One Bedroom Apartment

One Bedroom Sky Apartment Unserviced

Two Bedroom Apartment

Two Bedroom Sky Apartment (Level 40 and Above)

One Bedroom Sky Apartment (Level 40 and Above)

Three Bedroom Sky Apartment (Level 50 and Above)

Two Bedroom Apartment Unserviced

Three Bedroom Sky Apartment Unserviced

Guest reviews of Imagine Lighthouse

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

Considering this hotel for your Melbourne trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $109	23 $137	24	25	26
27 $147	28 $113	29 $120	30 $115