Does the property allow pets?

Pets are not allowed at the property.

What are the check-in and check-out times?

Check-in time is at 14:00 and check-out time is at 10:00. Early check-in and late check-out may incur additional fees and should be requested in advance.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the property located in relation to key landmarks?

The property is centrally located in Sydney, near Hyde Park and World Square Shopping Centre. It is also close to cultural highlights such as the Sydney Opera House and Capitol Theatre.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available, operational from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and there is no charge for children staying for free, although rollaway or extra beds are not available.

What are the policies regarding extra beds and cribs?

The property does not offer cribs or extra beds. Guests should plan accordingly.

Paxsafe Sydney Hyde Park Private Apartments - Roof Top Retreat & Pool | Book like an insider

What guests think

Paxsafe Sydney Hyde Park Private Apartments - Roof Top Retreat & Pool offers a central base beside Hyde Park and Museum station, with impressive city views and popular rooftop facilities like the pool, spa/sauna and gym that many guests enjoyed.

However, numerous reviews note dated apartments with maintenance problems, limited or makeshift furnishings, and inconsistent cleanliness, including odors, mold, broken fixtures, and occasional pests. Service and check-in can be confusing because management is offsite and the building's front desk is not responsible; some guests faced delays, unhelpful lobby staff, and no luggage storage, though a few reported responsive hosts. Noise from the area or building was mentioned by several guests. Overall, it suits self-sufficient stays more than traditional hotel experiences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews praise the rooftop pool, spa/sauna and gym; these are highlights of the building. Note there is no luggage storage through the building's reception for these privately managed apartments.

Related guest reviews

6

Narelle

13 Nov 2022

·

Stayed 7 nights

The property is in a secure building and at a great location for exploring the city of Sydney. The bathroom was very clean and the beds were also comfortable. On the down side, the apartment felt a bit grubby and tired. Stains on carpet; kitchen cabinetry didnt close very well. Pool, spa on roof top was a bonus however.

6

Jason

29 Sept 2025

·

Stayed 3 nights

飯店是與Hyde plaza 共用，地點離museum Train station很近，房間空間不錯，但有些燈光有問題，洗碗機也沒清潔劑，並不是每日都有人清掃和補充沐浴陣。但有廚房很方便料理食物。附近有pub 晚上會有點吵，另外並沒有提供luggage storage service , 需自行找CBD storage place. 整體來說，還是可以接受

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4

Freya

20 May 2025

·

Stayed 6 nights

Was close safe distance from the city. Apartment was disclosed as 2 doubles and a single but there was only 2 doubles and a pull out hard bed from the wardrobe.. I booked for 5 people so not really ideal. Apartment was dirty and had dust, mold and broken lights. Not enough toilet paper considering the length of stay. Stunk horrifically so had to air it out. Beds had weird plastic covers underneath the poorly laid sheets so very uncomfortable to sleep in. Dish wise we had 1 bowl, 3 small glasses, 4 wine glasses, 4 coffee mugs, 3 medium sized plates and some utensils and pots and pans. For 5 people…have fun having cereal in a morning. To top it off you can’t leave your bags with reception because they treat you like scum for renting an apartment that isn’t theirs so you can’t leave your bags there. Oh and the fire alarm kept getting set off in the building so we had to go down 14 flights of stairs quite frequently.

4

Mathew

8 Nov 2024

·

Stayed 2 nights

Property itself good, pool, gym, spa great. Room not the best. Noisy, aircon poor, room smell not the best. Aircon noisy couldn't sleep with it on in 30 degrees heat in a small room. Need to be better.

8

Melody

27 Aug 2022

·

Stayed 7 nights

Le sauna et la piscine au dernier étage de l’immeuble ainsi que la proximité de l’appartement au centre ville sont un vrai atout !

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4

Seng Wei

12 May 2023

·

Stayed 5 nights

The apartments are old and not like the pictures. Lots of fixtures broken and only very surface cleaning. The lobby reception is not really the point of contact and you have to constantly ring an offsite manager which housekeeping matters are just either delayed or not done. Only good thing is location and small pool and gyn above.

6

Alison

7 Apr 2025

·

Stayed 3 nights

Roof top pool and spa , central location was good., plenty of towels and bedding all good. the unit was dated as in old so having a toddler there was hard as lots of glass and sharp edges, dead cockroach in the fridge, TV wouldnt work. overall good however would suggest not for small children

6

Seng Wei

11 May 2023

·

Stayed 5 nights

The apartment is managed by individually and not by the main reception. Anything you need, you have to phone an offsite person in charge which is frustrating, easily forgotten or not done. The apartment is old and the photos are outdated and not reflective. The good thing about the place is the location, there is a nice gym and small pool above on the roof of the building.

10

Monique

31 Oct 2024

·

Stayed 3 nights

I didn’t know this was a private apartment within Oaks Hotel, therefore we can not leave our luggage’s at the reception after check out, so need to prepare to take your luggage with you if leaving Sydney in the later time. Overall apartment is clean and convenient to many good and shopping within 10 mins walk and 5 mins to train station

10

DONGHO

30 Jul 2024

·

Stayed 4 nights

호텔 위치, 전망, 인테리어 매우 좋았습니다. 호텔 위치 찾기는 쉬웠으나, 체크인시 프론트 직원이 안내가 많이 아쉬웠어요. 호텔 옥상의 수영장, 사우나, 스파, 피트니스 꼭 이용하세요 우리는 마지막날 한번이용 밖에 못해 아쉬웠음

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Cleanliness

Feedback is mixed to negative: many report dirty carpets, mold, odors, dust, and poor upkeep, with occasional pests, while a few found units clean.

Related guest reviews

4

Luke

18 Sept 2023

·

Stayed 3 nights

The apartment was old and dated, and not very clean. Walls were dirty, carpets and rugs very stained. Kitchen grubby and floor sticky. In the bathroom the toilet had no lid and the floor and tiles were grimy. On the balcony there was water leaking and a large area of mould. Beds very uncomfortable. In an excellent location though, can’t fault that. We would not stay here again.

4

Nicole

11 Dec 2023

·

Stayed 6 nights

Unfortunately I haven’t seen an apartment this dirty. It started as soon as we opened the door. The carpet condition was awful and there was a dirty mop smell. The bathroom was dirty, the kitchen was dirty, the balcony had a lot of mould. I bought anti bacterial wipes and wiped down all surfaces. We had dirty, wet towels rolled up and put back on the beds, these were replaced the following morning after I made contact. On arrival I found an ‘out of order’ piece of paper attached to the oven, I did receive a slight reimbursement for this inconvenience after I was told ‘you have a microwave and stove top, you can still cook’. There was a dishwasher with no dishwasher detergent / tablets. There was no dishwashing liquid or cloth, only a scourer and assuming hand wash in the kitchen. Leaky bath tap and broken shower head reported, along with general condition. I would have changed accommodation immediately if I could afford about $2000 to move for the duration of our stay! The only positive was the location. We could walk everywhere and public transport was close by if needed. Won’t be using this provider again.

4

Freya

20 May 2025

·

Stayed 6 nights

Was close safe distance from the city. Apartment was disclosed as 2 doubles and a single but there was only 2 doubles and a pull out hard bed from the wardrobe.. I booked for 5 people so not really ideal. Apartment was dirty and had dust, mold and broken lights. Not enough toilet paper considering the length of stay. Stunk horrifically so had to air it out. Beds had weird plastic covers underneath the poorly laid sheets so very uncomfortable to sleep in. Dish wise we had 1 bowl, 3 small glasses, 4 wine glasses, 4 coffee mugs, 3 medium sized plates and some utensils and pots and pans. For 5 people…have fun having cereal in a morning. To top it off you can’t leave your bags with reception because they treat you like scum for renting an apartment that isn’t theirs so you can’t leave your bags there. Oh and the fire alarm kept getting set off in the building so we had to go down 14 flights of stairs quite frequently.

6

Kateryna

14 Nov 2025

·

Stayed 5 nights

Specious room, incredible views, good amenities, great location, comfortable bed and pillows. Everything else needs improvement - bad customer service from lobby staff, room and bathroom are outdated and doesn’t feel clean, no trash cans in the apartment, tiny refrigerator, very limited kitchen utensils, pots, etc. It depends what you are looking for - location and views are amazing but apartment itself would not recommend.

4

A. Krystele

21 Aug 2025

·

Stayed 7 nights

Too noisy, cold and not clean The toaster didn't work The shower is old

2

Teja Alexander

12 Feb 2025

·

Stayed 3 nights

Filthy, greasy, moldy - even after the housekeeping was there. So we had to clean the apartment by ourselves..:( Location is top.

4

Josh

3 Feb 2025

·

Stayed 3 nights

Booking and communication was fantastic. Location was perfect. However there were quite a few misses in regards to cleanliness of the apartment and overall building. A thorough clean of air conditioners as they were full of dust and left a burning smell. In the bathroom ( lighting fixture & exhaust fan) when you turned on the light you had to wait for 2 minutes before it turns on, in that time it flickers on and off, the exhaust fan was compacted with dust so it didn’t work at all.. The Pool stairwell stank of stale urine and rotting garbage. Overall our experience was disappointing however a good thorough clean of the apartment and it would have been a great the review.

4

Mathilde

27 Jan 2025

·

Stayed 4 nights

Great location, not clean, poor condition. Could do with a good clean up

8

Dennis

8 Jun 2025

·

Stayed 5 nights

Spacious, clean and decently-priced studio apartment with a good view of the surrounding streets in the heart of inner city Sydney but with some areas of improvement needed. For one thing, there's a chemical smell that appears in the room. It disappears if you open the balcony or run the airconditioner for 10 minutes but it would be great if the owner investigated the source and fixed the issue permanently. There's also a problem with the bathroom sink leaking water into the cabinets below which resulted in my toiletry supplies getting slightly wet and I had to dry them out. Location is otherwise good, and you've got heaps of dining options and pubs nearby.

2

Liam

26 Mar 2024

·

Stayed 2 nights

Filthy and run down. Left immediately. Called manager who said he had personally inspected the suite that morning ??..said he would refund 1 night. Did not. Absolutely shambolic

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Rooms

Apartments are generally spacious with strong views and comfortable beds, but many are old and worn with broken or dated fixtures, limited kitchenware, noisy air conditioning, and occasional noise from outside; some bedding setups are makeshift.

Related guest reviews

6

Narelle

13 Nov 2022

·

Stayed 7 nights

The property is in a secure building and at a great location for exploring the city of Sydney. The bathroom was very clean and the beds were also comfortable. On the down side, the apartment felt a bit grubby and tired. Stains on carpet; kitchen cabinetry didnt close very well. Pool, spa on roof top was a bonus however.

6

James

8 Aug 2025

·

Stayed 2 nights

Great location, outdated, in need of a major overall. Note, the third bed is a sun lounger. Grand for a lads wknd but would keep expectations low besides.

10

Aldee May

21 Oct 2025

·

Stayed 4 nights

Room was clean, the best part is that thebtrain is 3 mins walk away close to everything! And not to mention the view from the room and the rooftop.

6

Sze Sze

8 Aug 2023

·

Stayed 10 nights

交通方便，地方大，但不太乾淨。Lobby屬於Oask hyde park Hotel，一到步好無助。

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6

Kateryna

14 Nov 2025

·

Stayed 5 nights

Specious room, incredible views, good amenities, great location, comfortable bed and pillows. Everything else needs improvement - bad customer service from lobby staff, room and bathroom are outdated and doesn’t feel clean, no trash cans in the apartment, tiny refrigerator, very limited kitchen utensils, pots, etc. It depends what you are looking for - location and views are amazing but apartment itself would not recommend.

6

Jasper

22 Apr 2024

·

Stayed 6 nights

Top location. Apartment itself was worn out. Kitchen cabinets and oven fell apart, carpet looks dirty and bathroom requires an update. Small renovation this apartment would improve the ratings significantly.

4

Mathew

8 Nov 2024

·

Stayed 2 nights

Property itself good, pool, gym, spa great. Room not the best. Noisy, aircon poor, room smell not the best. Aircon noisy couldn't sleep with it on in 30 degrees heat in a small room. Need to be better.

4

A. Krystele

21 Aug 2025

·

Stayed 7 nights

Too noisy, cold and not clean The toaster didn't work The shower is old

8

Jenny

28 May 2023

·

Stayed 2 nights

It was ok for what we were after. Just a little small with 3 adults and two kids. Very central though. Could do with a make over but was very comfortable.

8

Dennis

8 Jun 2025

·

Stayed 5 nights

Spacious, clean and decently-priced studio apartment with a good view of the surrounding streets in the heart of inner city Sydney but with some areas of improvement needed. For one thing, there's a chemical smell that appears in the room. It disappears if you open the balcony or run the airconditioner for 10 minutes but it would be great if the owner investigated the source and fixed the issue permanently. There's also a problem with the bathroom sink leaking water into the cabinets below which resulted in my toiletry supplies getting slightly wet and I had to dry them out. Location is otherwise good, and you've got heaps of dining options and pubs nearby.

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Service

Management is offsite and the building's front desk offers limited help, leading to confusing check-in, delays, and communication issues; however, a few guests experienced quick, friendly responses from hosts.

Related guest reviews

4

Freya

20 May 2025

·

Stayed 6 nights

Was close safe distance from the city. Apartment was disclosed as 2 doubles and a single but there was only 2 doubles and a pull out hard bed from the wardrobe.. I booked for 5 people so not really ideal. Apartment was dirty and had dust, mold and broken lights. Not enough toilet paper considering the length of stay. Stunk horrifically so had to air it out. Beds had weird plastic covers underneath the poorly laid sheets so very uncomfortable to sleep in. Dish wise we had 1 bowl, 3 small glasses, 4 wine glasses, 4 coffee mugs, 3 medium sized plates and some utensils and pots and pans. For 5 people…have fun having cereal in a morning. To top it off you can’t leave your bags with reception because they treat you like scum for renting an apartment that isn’t theirs so you can’t leave your bags there. Oh and the fire alarm kept getting set off in the building so we had to go down 14 flights of stairs quite frequently.

10

Tuong Manh

13 Jul 2025

·

Stayed 6 nights

The host highly responded to our need. They showed up and fixed things fast

8

Rodney

16 Feb 2024

·

Stayed 3 nights

Like: within walking distance of Aus Museum and rail. Not like: poor info on finding the place - not told go to the Oaks, would have made it easier.

4

Josh

3 Feb 2025

·

Stayed 3 nights

Booking and communication was fantastic. Location was perfect. However there were quite a few misses in regards to cleanliness of the apartment and overall building. A thorough clean of air conditioners as they were full of dust and left a burning smell. In the bathroom ( lighting fixture & exhaust fan) when you turned on the light you had to wait for 2 minutes before it turns on, in that time it flickers on and off, the exhaust fan was compacted with dust so it didn’t work at all.. The Pool stairwell stank of stale urine and rotting garbage. Overall our experience was disappointing however a good thorough clean of the apartment and it would have been a great the review.

6

Puu

28 Aug 2024

·

Stayed 6 nights

フロントのスタッフがとても冷たく、怖かったです。説明もあまりしてくれず、ホテル内の設備は何も使えませんでした。部屋はとても心地よく、オーナーの方はとても綺麗にされていてタオルも沢山あり、設備も綺麗でした。グラスがひとつヒビが入っていて使えませんでした。立地はとても良く、どこに行くにも便利でした。

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4

Barry

9 Apr 2025

·

Stayed 2 nights

No keys at checkin. Needing to hassle clerk to assist and wait for 30 minutes

6

Anna

13 Nov 2025

·

Stayed 3 nights

Noisy. Not managed.

4

Seng Wei

12 May 2023

·

Stayed 5 nights

The apartments are old and not like the pictures. Lots of fixtures broken and only very surface cleaning. The lobby reception is not really the point of contact and you have to constantly ring an offsite manager which housekeeping matters are just either delayed or not done. Only good thing is location and small pool and gyn above.

6

Seng Wei

11 May 2023

·

Stayed 5 nights

The apartment is managed by individually and not by the main reception. Anything you need, you have to phone an offsite person in charge which is frustrating, easily forgotten or not done. The apartment is old and the photos are outdated and not reflective. The good thing about the place is the location, there is a nice gym and small pool above on the roof of the building.

10

DONGHO

30 Jul 2024

·

Stayed 4 nights

호텔 위치, 전망, 인테리어 매우 좋았습니다. 호텔 위치 찾기는 쉬웠으나, 체크인시 프론트 직원이 안내가 많이 아쉬웠어요. 호텔 옥상의 수영장, 사우나, 스파, 피트니스 꼭 이용하세요 우리는 마지막날 한번이용 밖에 못해 아쉬웠음

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Location

Highly central opposite Hyde Park with easy access to Museum station and city attractions, dining and pubs; a few mention nighttime noise from the surroundings.

Related guest reviews

6

Jason

29 Sept 2025

·

Stayed 3 nights

飯店是與Hyde plaza 共用，地點離museum Train station很近，房間空間不錯，但有些燈光有問題，洗碗機也沒清潔劑，並不是每日都有人清掃和補充沐浴陣。但有廚房很方便料理食物。附近有pub 晚上會有點吵，另外並沒有提供luggage storage service , 需自行找CBD storage place. 整體來說，還是可以接受

Translate

10

Aldee May

21 Oct 2025

·

Stayed 4 nights

Room was clean, the best part is that thebtrain is 3 mins walk away close to everything! And not to mention the view from the room and the rooftop.

10

Jami

11 Oct 2024

·

Stayed 2 nights

Excellent location at Hyde Park Close to city trains Wonderful view with balconies and quiet for being in city

8

Rodney

16 Feb 2024

·

Stayed 3 nights

Like: within walking distance of Aus Museum and rail. Not like: poor info on finding the place - not told go to the Oaks, would have made it easier.

8

Strone

21 Feb 2025

·

Stayed 5 nights

Fantastic location. Everything on your doorstep.

8

Kirralee

4 Mar 2024

·

Stayed 2 nights

Great location in the heart of the city and across from Hyde Park.

10

Abdul

4 Nov 2024

·

Stayed 4 nights

Convenient

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10

Monique

31 Oct 2024

·

Stayed 3 nights

I didn’t know this was a private apartment within Oaks Hotel, therefore we can not leave our luggage’s at the reception after check out, so need to prepare to take your luggage with you if leaving Sydney in the later time. Overall apartment is clean and convenient to many good and shopping within 10 mins walk and 5 mins to train station

10

ByeongGyu

2 Dec 2025

·

Stayed 4 nights

하이드파크 바로 옆이고 시내 접근성 무지 좋습니다. 예약 확정메일이나 전화 연결이 잘 안되는 점은 조금 아쉽지만, 편의시설 및 청결은 매우 만족 스러웠습니다

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8

Dennis

8 Jun 2025

·

Stayed 5 nights

Spacious, clean and decently-priced studio apartment with a good view of the surrounding streets in the heart of inner city Sydney but with some areas of improvement needed. For one thing, there's a chemical smell that appears in the room. It disappears if you open the balcony or run the airconditioner for 10 minutes but it would be great if the owner investigated the source and fixed the issue permanently. There's also a problem with the bathroom sink leaking water into the cabinets below which resulted in my toiletry supplies getting slightly wet and I had to dry them out. Location is otherwise good, and you've got heaps of dining options and pubs nearby.

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14
15 $243	16 $256	17 $296	18 $303	19 $290	20 $355	21 $342
22 $239	23 $253	24 $293	25 $314	26 $319	27 $321	28 $340
29 $232	30 $239

Su	Mo	Tu	We	Th	Fr	Sa
		1 $272	2 $286	3 $277	4 $294	5 $347
6 $256	7 $288	8 $299	9 $294	10 $318	11 $345	12
13 $286	14 $407	15 $408	16 $406	17 $406	18 $413	19 $407
20 $284	21 $415	22 $415	23 $274	24 $414	25 $437	26 $326
27 $319	28 $336	29	30 $519	31

Paxsafe Sydney Hyde Park Private Apartments - Roof Top Retreat & Pool

About this property

Location

Room options

One-Bedroom Apartment with Hyde Park View

Superior Studio Apartment with City View

Studio Apartment with Balcony

Superior One-Bedroom Apartment with Balcony and Hyde Park View

Superior Studio Apartment with Balcony

Studio Apartment with Hyde Park View

Guest reviews of Paxsafe Sydney Hyde Park Private Apartments - Roof Top Retreat & Pool

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Paxsafe Sydney Hyde Park Private Apartments - Roof Top Retreat & Pool

Prices for upcoming dates