Is parking available at the hotel?

Free self-parking is available on-site, though it may be limited.

What type of breakfast is offered?

A complimentary continental breakfast is served daily from 8:30 AM to 11:00 AM.

Does the hotel allow pets?

Pets are allowed with a fee of MXN 200 per accommodation, per night. Service animals are exempt from this fee.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 8:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Tetlatlahuca, within a 15-minute drive of Cacaxtla and the University Cultural Center. It is approximately 15.6 miles from the Great Pyramid of Cholula and 6.8 miles from Xicotencatl National Park.

Are children allowed to stay at the hotel?

Children are allowed to stay at the hotel. The minimum age for children to stay for free is not specified.

Hotel Cacaxtla Collection

What guests think

Hotel Cacaxtla earns praise for friendly staff and a generally tasty breakfast, while several guests report recurring issues with hot water, weak Wi-Fi, limited parking, and maintenance shortfalls that affect comfort.

Location feels rural or remote to some, but it is convenient for visiting Val'Quirico, Nativitas, and the Cacaxtla ruins. Cleanliness feedback is mixed, with several positive comments contrasted by reports of worn towels and occasional housekeeping lapses. Expect a modest stay with warm service and variable facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is frequently described as limited or awkward, and multiple reviews cite inconsistent hot water; a few guests also reported nonworking fixtures. Some mention covered spaces, but overall infrastructure feels uneven.

Related guest reviews

8

Eduardo

6 Jan 2024

·

Stayed 1 night

La propiedad tiene muy poco lugar para el establecimiento.

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13 $77	14 $64	15 $68	16 $82	17 $73
18 $68	19 $68	20 $72	21 $68	22 $68	23 $72	24 $72
25 $68	26 $78	27 $68	28 $68	29 $78	30 $73	31 $72

Su	Mo	Tu	We	Th	Fr	Sa
1 $68	2 $80	3 $78	4 $80	5 $80	6 $73	7 $85
8 $78	9 $78	10 $78	11 $78	12 $78	13 $83	14 $72
15 $68	16 $78	17 $78	18 $78	19 $78	20 $72	21 $72
22 $80	23 $68	24 $78	25 $78	26 $78	27 $83	28 $72
29 $80	30 $80

About this property

Location

Room options

Comfort Quadruple Room, 2 Double Beds

Superior Double Room, Jetted Tub, Mountain View

Superior Double Room, 1 King Bed, Smoking, Hot Tub

Family Quadruple Room, Refrigerator & Microwave

Comfort Double Room, 1 Queen Bed, Private Bathroom

Deluxe Double Room, Mountain View

Deluxe Double Room, 2 Queen Beds, City View

Guest reviews of Hotel Cacaxtla Collection

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Cacaxtla Collection

Prices for upcoming dates