Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in time is at 15:00, and check-out time is at 12:00. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer by contacting the property.

What is the property's location in relation to key landmarks?

The property is located on the beach, just steps from White Beach and 10 minutes by foot from D'Mall Boracay. It is 0.8 km from Bulabog Beach and 1.1 km from Willy's Rock.

Does the property have a swimming pool?

Yes, the property features 3 outdoor swimming pools. Pool access is available from 9:00 AM to 8:00 PM.

What are the policies for guests staying with children?

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for a fee of PHP 500.0 per night, and rollaway beds are available for a fee of PHP 1904.0 per night. Advance request or confirmation may be required.

Henann Palm Beach Resort - Luxury Stay in Malay

Average nightly price at Henann Palm Beach Resort by month, last 12 months (USD)
Month	Average price
January	$167
February	$168
March	$133
April	$128
May	$112
June	$94
July	$87
August	$85
September	$75
October	$99
November	$117
December	$176

What guests think

At Henann Palm Beach Resort, reviewers consistently praise the beachfront Station 2 location, friendly staff, spacious rooms, and multiple pools including a rooftop infinity, while breakfast is frequently highlighted for variety and the airport transfers for convenience.

Common drawbacks include a rough access road to the entrance, limited sun loungers at the beach and pools, occasional noise, and slow or crowded check-in. Cleanliness is generally strong, though some guests report maintenance issues and pests in certain rooms. Expect a lively, central beachfront stay with warm service and resort-style amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Multiple pools (including a rooftop infinity and a swim-up bar) and direct beach access stand out, with well-liked poolside massages and convenient airport transfers; a gym is available. Sun loungers and sky pool seating can be scarce during busy times.

Related guest reviews

10

Lap

Sep 27, 2024

·

Stayed 4 nights

Airport transfers well worth it. Private resort transport to boat, VIP treatment thru boat terminal onto private resort boat to island, private resort transport to hotel lobby , where your luggages awaits.

10

Adrian

Apr 24, 2025

·

Stayed 3 nights

This is a great place to stay in front of the beach. Great service, friendly staff and good amenities. I would highly recommend staying here. Their airport transportation is exceptional. The skypel is excellent for working or lunch. The gym is perfect with actual weights.

10

Peter

Jan 4, 2025

·

Stayed 11 nights

Wonderful property with an award winning staff! Afternoon massages pool side are a daily must.

8

Gary

Mar 31, 2025

·

Stayed 3 nights

Great service, location, clean rooms, problem with beach/roof top pool loungers availability. very crowded, cannot accommodate number of people.

10

DONATO

Jun 28, 2025

·

Stayed 2 nights

Awesome staff, great service, great location, and the pool is amazing! Of course the in-room service massage is amazing as well….

10

JEHAD MOHAMMAD

Nov 3, 2025

·

Stayed 2 nights

The swim up bar and the rooms with pool access is so convenient

10

Bengiamin

Nov 3, 2025

·

Stayed 2 nights

Loved the hotel. Right on the beach. Warm service from all staff. Good pools.

8

RYUJI

Nov 2, 2025

·

Stayed 2 nights

アクセスが良く、スカイプールが良い

Translate

8

Josue

Mar 30, 2025

·

Stayed 4 nights

Very nice hotel inside the resort is very clean. The location is a beach front a convenient location for the things that you need. They also have an infinity pool which is very nice.

10

Susan

Dec 12, 2025

·

Stayed 6 nights

The room location and size. The cleanliness of the room and balcony. The breakfast was good and staff were accommodating. The sky pool was great

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Most guests find the property and rooms clean and well maintained. Some report pests (cockroaches/ants), mold or drainage odors, and occasional maintenance issues like leaking AC or blocked sinks.

Related guest reviews

10

Michael C

Dec 27, 2025

·

Stayed 5 nights

Excellent clean rooms

8

May Angela

Mar 19, 2025

·

Stayed 2 nights

Everything is great except the drainage in our room is overflowing and discharging a foul odour. I should have reported it but we’ve only stayed for 2 nights and i don't want to transfer room since we’re already settled. Other than that service and place is good.

10

Neil

Nov 2, 2025

·

Stayed 7 nights

Okay place to stay. Staff were great and a great position. Room was very clean and spacious.

6

Danielle

Mar 16, 2025

·

Hotel is old, doors not sealed properly so cockroaches come in. 4/5 nights I found one in my room. Pool is overly busy and hard to get a spot. Same with the beach. Service from staff could be greatly improved to be more friendly. Food was okay, made me sick on 1 night though. The grand view room has a terrific view but otherwise pretty mediocre experience.

6

Francis

Mar 16, 2025

·

Stayed 5 nights

Difficult check in, they gave us a family room instead of the king bed which we booked then told us that they reserved the right to put us in any room. After arguing and telling us the hotel could do whatever they wanted she then looked at the computer for 30 seconds and found the room we booked was actually available. Huge muck around and fuss for no reason. Some of the bathrooms were pretty awful here dirty and leaking plumbing. Cockroaches in room. Buffet was good though and it’s a good location right on the beach

4

Franz

Feb 6, 2025

·

Stayed 6 nights

We stayed at this hotel for 7 days, and unfortunately, our experience was far from pleasant. The bathtub had a noticeable poop stain that was never properly cleaned, and the shower was clogged, causing flooding every time we used it. The maintenance and cleanliness were unacceptable. Would not recommend.

8

Kevin

Apr 7, 2025

·

Stayed 6 nights

Found 3-4 cockroaches in bathroom, they ended up moving us twice.

8

paraskevoula

Nov 30, 2024

·

Stayed 9 nights

The air conditioner in the room was leaking There was slight mould in the bathroom And the workers would fill up their trollers outside my room every morning and made a lot of noise The music at the sky deck was on repeat every day Needs to be changed Apart from that Hotel is in the best location And the staff and service was amazing

8

Leni

Jan 27, 2025

·

Stayed 3 nights

4 star as expected. Some areas are a bit run down, such as bathroom wooden door is chipping . Some mold on bathroom fixtures and floors . Have to wear rubber slippers to take a shower . Food quality and selections are great.. Customer service is excellent …

6

Eunica lotus

May 14, 2025

·

Stayed 5 nights

We really liked the hotel and staff are very welcoming and friendly. The only thing that annoys me is our bathroom sink is blocked every single day. We paid a lot of money for 5 nights in a beach view room for our holiday and I have to ring reception every single day to unblock the sink and the shower room. Hope the management can look into this to avoid complains for the other guests.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable, with options for pool access and sea views. Some guests experienced noise from music or the busy area, limited blackout/shutters, dated furnishings in places, and patchy in-room Wi‑Fi.

Related guest reviews

10

vikram

Nov 12, 2025

·

Stayed 5 nights

Room size is good. Has a great view The breakfast spread is large. Even the buffet dinner has a large spread. The only gripe I have is that they don't change the menu in the five nights we were there. Only a small minute. Incremental change in cuisine so not tempting . Would suggest they have some theme in the buffet which can make it tempting to eat there each day. Good entertainment each day. Pool is excellent Will recommend

10

Ash

May 18, 2025

·

Stayed 4 nights

One of the most comfortable rooms (premier pool access). Good a/c, comfy bed, amazing shower with great water pressure. Amazing pools. Good location.

8

Adam

Jan 4, 2026

·

Stayed 7 nights

Clean room, good bed, very polite staff Poor WiFi

10

Joshua

Jan 10, 2025

·

Stayed 7 nights

Our stay was amazing! The location was perfect and the staff were so nice. The only downside was WiFi in the room was horrendous. I had to go down to the lobby to work which was not ideal

8

Maanus

Nov 5, 2025

·

Stayed 7 nights

Excellent location, good breakfast. Furnishing in room 330 looks tired. Porters and ladies in restaurants, security are excellent.

6

Sally

Dec 31, 2024

·

Stayed 7 nights

Location, sky pool and staff were good. Rooms were average and very loud.

8

Mariana

Oct 6, 2024

·

Stayed 4 nights

The highlight of this hotel gotta be the sea front rooms (which is where I stayed). Amazing view right in front of the beach and you even have a super spacious balcony which comes with sun beds. The hotel room is amazing, extremely spacious, bright, modern, super comfortable bed, bathroom super nice, cleanliness on point, huge smart tv and loads of extra things like an actual Nespresso coffee machine. Really loved it! Bear in mind this hotel is located between station 2 and 3 so it’s quite a noisy area - good if you want to be close to the restaurants, bars, market, etc, as it’s right outside. Also the beach is great and comfortable sun beds but again it’s within the more crowded area so a lot of people around. The rooftop pool and also the bottom pools are all good too. The breakfast is good with a lot of variety but I can’t believe they didn’t have yogurt at all. Also if you want a natural juice you have to pay extra (300 pesos). Service is good, however the reception is a big mess. It’s a big hotel so reception is constantly full and loads of waiting time (not enough staff to accommodate so many people so be prepared to wait to check in/out)

6

Gustavo

Dec 28, 2025

·

Stayed 6 nights

A equipe do hotel é muito, muito, muito boa! Os quartos e o hotel precisam melhorar a manutenção! O ar não resfria bem o quarto e os quarto são claros! Precisa de cortina!

Translate

10

Susan

Dec 12, 2025

·

Stayed 6 nights

The room location and size. The cleanliness of the room and balcony. The breakfast was good and staff were accommodating. The sky pool was great

8

Søren

Jan 29, 2026

·

Stayed 4 nights

The room was really clean and spacious. The staff was very helpful and friendly. Great location, right on the beach. The music at the rooftop pool was too loud tho.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, attentive, and helpful. Check-in can be slow or crowded, and some guests felt strict policy enforcement or occasional rudeness detracted from the experience.

Related guest reviews

10

Roderick

Sep 22, 2025

·

Stayed 10 nights

Clean, modern facilities, excellent friendly and helpful staff

2

Riza

Nov 30, 2025

·

Stayed 1 night

Terrible customer service

10

Rachael

Feb 16, 2026

·

Stayed 5 nights

Everything was perfect from start to finish. Clean lovely room, amazing staff, tasty breakfast, pools and beach access amazing. We absolutely loved our stay here. Special mention to Shine who booked our excursions which was seamless.

8

kimberly

Apr 23, 2025

·

Stayed 5 nights

Our room and view off the ocean were magnificent! The beach was great. House keeping wasn’t great. We asked for extra coffee and did not receive any. Two mornings we did not receive any coffee at all. Overall the staff was good… Special shout out to Oscar at the pool and Cheron at breakfast.

10

Evan

Nov 10, 2024

·

Stayed 6 nights

Eva Mae, Jovalyn and Jed were amazing. Awesome service.

10

Cameron

Mar 25, 2025

·

Stayed 7 nights

Excellent location with a fantastic team that goes above and beyond to assist with any information you need. Outstanding customer service and an amazing buffet ... Date of stay: March 2025

10

Tom Olsen

Jan 12, 2026

·

Stayed 4 nights

Epic service

8

Cherry

Dec 21, 2024

·

Stayed 2 nights

reception desk its long waiting to check in. in our experience it 3 hrs atleast before we check in. and we have to wait another an hour for other room.

4

Philip

May 7, 2025

·

Stayed 3 nights

My stay at Henann Palm Beach Resort was far from the luxury and relaxation I expected. Check-in was chaotic, with a 35-minute wait to reach the front desk and another 40 minutes before my room was ready—no apologies, just indifference. The live music from the restaurant blasted from 7 PM to 11 PM every night, making it impossible to relax. My room, right above the venue, shook with bass, and the walls were paper-thin. Earplugs did nothing. The pool area was always fully occupied, with chairs “reserved” from early morning despite their supposed policy against it. Not once during my stay did I find an available lounger. Dining was equally disappointing—slow service, loud music, and mediocre food. Even after the music stopped, noise from guests and hallway chatter continued late into the night, leaving me exhausted each morning. Check-out was just as disorganized, with another 20-minute wait and zero acknowledgment of the issues I faced. If you value peace, relaxation, and good service, Henann Palm Beach Resort isn’t the place. Boracay has better options.

10

Noel

Nov 17, 2025

·

Stayed 6 nights

Courteous and helpful staff, clean room and good breakfast.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Beachfront in Station 2 with easy access to D’Mall, restaurants, and activities. The area is lively with vendors and nighttime noise, and many note the rough, unpaved access road to the hotel entrance.

Related guest reviews

10

Paulo

Jul 6, 2024

·

Stayed 4 nights

Overall, great hotel! Great staff, clean, convenient location, loved the breakfast. Couple issues: 1. The unpaved road to the property needs to be addressed. Walking to and from the main road from the property when the road is wet, is miserable. Get ready to walk through puddles. 2. Noise issue with the neighbor singing karaoke in the middle of the night for all 4-nights of our stay. We stayed in room 510. Understandably out of hotels’ control.

8

Cam

Feb 23, 2025

·

Stayed 4 nights

Conveniently located in Station 2 and nearby D-Mall and all the food options. Hotel had two pools and reserved beach front access. Breakfast buffet was good with wide selection of local and western food choices. The room seemed a bit worn though. Grout was dirty or damaged and there were not enough bath mats/floor mats considering. Considering it has pools and nearby beach, it would be good if there were more mats in the hotel for guests to clean their feet/shoes of water and sand.

10

Andrew

Oct 27, 2024

·

Stayed 6 nights

Amazing place to stay! Top notch. The ONLY issue is the alley into the hotel drop off is trash. Everything and i mean everything else was a great experience. The alley to the hotel from the main road though, is at best a goat path with pot holes and standing water when it rains and doesnt smell very good. A high end hotel like Hennan Palm should probably fix this.

10

Dhiresh

Mar 24, 2025

·

Stayed 3 nights

Good property with good access to beach and central location in Boracay. The road leading up to property is terrible though but this isn't owned by the resort so cant blame them

4

Arnie

Aug 29, 2025

·

Stayed 3 nights

Hennan Palm Beach Resort offers a mix of positive and negative experiences. On the plus side, the rooms were new, clean, and well-maintained. The staff were cheerful and friendly, and the massage service was a particular highlight. The resort itself is beautiful, with visually appealing architecture and well-designed pool areas. However, several issues detracted from the experience. The immediate surroundings were underdeveloped and inconsistent with a premium resort. The rooms lacked blackout curtains, making it impossible to sleep in, and basic amenities like an iron and slippers were missing. The free breakfast was uninspired and bland. The resort's location in a crowded part of Boracay meant the beachfront was noisy and chaotic, not ideal for a quiet getaway. Service was also a major letdown. Staff at the pool seemed overly suspicious, and several instances of unhelpful and unwilling staff, such as one who refused to help open a coconut, made the service feel far from premium. Breakfast staff also kept reminding me about no-leftover policy, which felt unnecessary. Overall, the resort's beautiful aesthetics and friendly staff are overshadowed by extremely poor service, a lack of basic amenities, and a noisy environment. It does not feel like a true 4-star experience, and managing expectations is key.

8

Graham

Jul 8, 2025

·

Stayed 7 nights

Overall good, the hotel is located on a busy part of the beach with hawkers (to be expected). The buffet breakfast food is good but crowded and noisy. The evening buffet is more noisy and somewhat chaotic! We avoided the dinner buffet and went to a quieter place more suited to couples

10

Akira

Sep 27, 2025

·

Stayed 2 nights

ロケーションが最高でした。また行ってみたいです。

Translate

10

Sigmundur

Jul 28, 2025

·

Stayed 3 nights

Fantastic option in Boracay. Great location right by the beach in station 2. Felt welcome right from the start. Room was fantastic with a nice comfy bed and all the amenities you'd expect from a good resort hotel. Excellent pools, plenty of services, great breakfast and a nice pool bar. Friendly staff and a short walk to many of the best restaurants. Would stay here again.

10

Anthony

Sep 21, 2024

·

Stayed 1 night

Excellent location in Station 2

10

Mary

Feb 3, 2026

·

Stayed 6 nights

Perfect location

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast buffet is often praised for variety and taste, and some enjoyed the dinner buffets and pool bar. Others found breakfast repetitive or cold, noted crowds/noise, and mentioned surcharges for coffee/juices and strict food policies.

Related guest reviews

8

Philip

Jul 30, 2024

·

Stayed 3 nights

Absolutely awesome in every way except there is a ridiculous 250 Peso charge if you want to drink juice at the dinner buffet.

10

Joshua

Jan 10, 2025

·

Stayed 7 nights

Our stay was amazing! The location was perfect and the staff were so nice. The only downside was WiFi in the room was horrendous. I had to go down to the lobby to work which was not ideal

10

Axel

Jan 2, 2026

·

Stayed 7 nights

Very broad buffet, has everything you want.

6

Dennis

Jul 27, 2024

·

Stayed 3 nights

Food was average

8

Nik

May 13, 2024

·

Stayed 3 nights

My wife and I really enjoyed it here and would absolutely stay again. The hotel missed out on 5 stars due to the buffet breakfast being pretty average. 1 thing I found frustrating was their ‘all you can eat & drink’ evening buffet offer. Food was pretty good, however there is a 1 drink per person at a time rule; I have no issue with this, apart from the size of the glass - I was getting my beer in glasses smaller than half a pint (I’d guess 200ml?). I got fed up running to the bar and back. No drink option for my wife as she doesn’t drink wine or beer (no spirits allowed), but as we were dining together we had to pay for the drinks option for her as well. The advert for the unlimited beer shows a pint-sized glass… The not-so-generous glass size wouldn’t stop me staying here, but I would not be paying for the bottomless beer again. All staff were excellent and made us feel very welcome.

8

Graham

Jul 8, 2025

·

Stayed 7 nights

Overall good, the hotel is located on a busy part of the beach with hawkers (to be expected). The buffet breakfast food is good but crowded and noisy. The evening buffet is more noisy and somewhat chaotic! We avoided the dinner buffet and went to a quieter place more suited to couples

8

Mathew

Jan 4, 2025

·

Stayed 9 nights

Great location and one of the nicest hotels in Boracay along white beach. We had a sea view room on level 5 with amazing views. The room was cleaned thoroughly every morning. All the rooms are the same layout it is just the view that is different. It’s unfortunate the shutters don’t fully open to make the most of the view. The bathrooms are very dark with limited lighting. The breakfast buffet was the biggest disappointment. The food was all cold. Eggs are precooked and sit under a heating lamp that doesn’t keeping cold. Although there were different food types to choose from, it was all cold. The staff were very friendly and did what they could to help. The beach loungers get taken straight away, so you need to get up at 6am to put your stuff on them. Getting to the hotel from the airport is another adventure all on its own. If I went back I would probably stay there again as it’s the nicest along the strip.

10

Christine

Nov 25, 2025

·

Stayed 7 nights

Great room, friendly, professional staff, nice pools, breakfast buffet was superb and beautiful Boracay beach

10

Julie

Oct 30, 2025

·

Stayed 2 nights

Staff, great breakfast, great location

10

Reyland

Jul 1, 2025

·

Stayed 3 nights

One of the best breakfast buffet ever!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $128	16 $94	17 $117
18 $87	19 $75	20 $75	21 $100	22 $109	23 $105	24 $121
25 $139	26 $141	27 $80	28 $184	29 $125	30 $134	31 $115

Su	Mo	Tu	We	Th	Fr	Sa
1 $117	2 $107	3 $122	4 $120	5 $110	6 $163	7 $107
8 $96	9 $96	10 $105	11 $96	12 $121	13 $125	14 $172
15 $130	16 $184	17 $129	18 $119	19 $142	20 $184	21 $130
22 $184	23 $130	24 $142	25 $142	26 $175	27 $184	28 $129
29 $142	30 $103

Henann Palm Beach Resort

Prices for Henann Palm Beach Resort

Monthly average prices

About this property

Location

Room options

Premier Room

Deluxe Room

Premier Room, Sea View

Premier Room with Direct Pool Access

Grand Room, Beach View

Guest reviews of Henann Palm Beach Resort

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Henann Palm Beach Resort

Considering this hotel for your Malay trip?

Prices for upcoming dates