Is parking available at the property?

Free self parking is available on-site. Limited parking is provided, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately USD 0.01 for adults and children.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of USD 35 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request but may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in West Colorado Springs, within a 10-minute drive of Garden of the Gods and Broadmoor World Arena. It is approximately 8.4 miles from the US Air Force Academy and 8.7 miles from Cheyenne Mountain Zoo.

Does the property have a swimming pool?

Yes, the hotel features an indoor pool, which is accessible from 6 AM to 10 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of cribs or extra beds. Guests should contact the property directly for any requests regarding additional sleeping arrangements.

Best Western Plus Fillmore Inn & Suites in Colorado Springs

Average nightly price at Best Western Plus Fillmore Inn & Suites by month, last 12 months (USD)
Month	Average price
January	$89
February	$98
March	$103
April	$134
May	$123
June	$160
July	$156
August	$133
September	$142
October	$118
November	$102
December	$91

What guests think

At Best Western Plus Fillmore Inn & Suites, reviewers highlight clean, comfortable rooms, a popular hot breakfast, and a convenient location near I 25 and Garden of the Gods, with the on site pizza restaurant and bar adding dining options.

Staff are frequently described as friendly and helpful, though some guests reported rude interactions, long check in waits, strict deposits, or reservation and maintenance issues. Rooms range from standard to spacious suites with kitchenettes and occasional in room laundry, but several guests noted thin walls, footsteps from above, traffic noise, bright switches, and sliding bathroom doors offering limited privacy. Housekeeping was generally fine, yet a minority cited missed service, lingering odors, or, rarely, pests. Expect a modern, convenient stay with strong value and a few service and noise caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On site bar and pizza restaurant, indoor pool, laundry, EV charging, and free parking are praised, though one elevator was often down and the pool is small with no hot tub. Several guests also noted limited or faulty gym equipment.

Related guest reviews

8

Pamela

Sep 1, 2025

·

Stayed 1 night

Pretty good place to stay. EV charging station is great. Breakfast mostly very good but coffee was so weak it was not worth drinking. Gym needs variety in workout equipment, especially core machines.

10

Sarynet

Aug 31, 2025

·

Stayed 3 nights

Good breakfast, nice bar. Pizza restaurant available inside the hotel.

10

Brenda

Jul 26, 2025

·

Stayed 3 nights

Very nice, new facility. Really enjoyed the onsite pizza buffet and bar. Pet friendly. Easy access to Pikes Peak activities and Manitou Springs. Would highly recommend.

10

Janice

May 24, 2025

·

Stayed 1 night

Very new/clean, staff very nice ( front desk young women and Fillmore pizza employee). Pool is small and was crowded by kids, no other big amenities. So not sure what all the raving reviews were about; a nice/clean hotel- nothing spectacular. Fillmore pizza was very good.

10

Nancy

Apr 5, 2025

·

Stayed 2 nights

Very clean, convenient, EV charger was accessible, made our trip stress free. Breakfast was amazing!

8

Dale

Jan 13, 2025

·

Stayed 1 night

Convenient location. Great Pizza on property.

10

Meghan

Nov 9, 2024

·

Stayed 3 nights

Clean property, bar and restaurant on site. Good gym and helpful staff.

10

Robert

Aug 26, 2024

·

Stayed 4 nights

This hotel really surprised me. I usually stay in Hilton and Marriott hotels and that was my intention when visiting Colorado Springs for business. However, when I read the reviews for all of these hotels, Best Western Pro came out on top. And the pictures looked better as well. So I took a chance and booked with BW. I'm glad I did! It far exceeded my expectations in every way possible! The only negative was only one elevator was working so the wait was extra long. I was on the second floor and my room was right next to the exit, so I was good.😁

8

Don

May 24, 2024

·

Stayed 1 night

Very nice hotel, modern looking. Good breakfast with some hot selections plus DIY pancakes, breads, juices, cereal, etc. Pool but no hot tub. Rooms need better sound insulation because we could hear conversations in adjacent rooms and footsteps above us. Beds were comfortable but not quiet--creaky. Good location near I-25, with an IHOP next door.

10

SILVIE

Apr 16, 2024

·

Stayed 1 night

Newer property. We stayed bigger room 412. Housekeeping is great. The ladies' front desk are nice and professional as well as a ladies breakfast area. The swimming pool is nice but no hut tub. Great stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews largely describe the property and rooms as very clean, even spotless. A smaller number reported issues like odors, missed housekeeping, or, rarely, pests.

Related guest reviews

10

Warren

Sep 14, 2025

·

Stayed 3 nights

The room was spotless when we came. All of the common areas in the hotel were very clean and inviting!

10

Elizabeth

Sep 7, 2025

·

Stayed 1 night

This is our second time staying here. We stayed here 2 years ago and liked it so much we booked again. The hotel and the rooms are extremely clean and modern. The included breakfast buffet is the best we’ve ever experienced. It’s a full breakfast. I would stay here again just for that

8

Ashley

Aug 22, 2025

·

Stayed 2 nights

Upon checking in our 1st room. We found roaches, I called down to the front desk and let them know. They insisted that we come back to the front desk to get a new room. They ended up upgrading us to s beautiful suite! The breakfast was okay (my family and i are vegan). I did like the pizza buffet that they offered although we did not partake. The hotel is conveniently located near downtown Colorado Springs, which is where my family and i go for the vegan restaurants.

10

Lynn

Jul 20, 2025

·

Stayed 6 nights

Very clean and great front desk help!

8

Jolene

Jun 8, 2025

·

Stayed 3 nights

There was a smell of cigarette smoke combined with mildew.

10

Sam

May 29, 2025

·

Stayed 1 night

Our weeklong Colorado Rockies trip started here, and as far as hotel stays were concerned, this set the bar. Comfortable beds. Good pillows. Friendly staff. Clean rooms. Good breakfast. Nice amenities. We wished every other night we had was as nice as this one.

2

Anil

May 26, 2025

·

Stayed 3 nights

Nothing. Stayed three night. No room towels or soap was changed

2

Alyssa

Oct 15, 2024

·

Stayed 1 night

5/5? Lies. I’ve had a life-shattering week, & needed a clean hotel room for 1 night. I didn’t arrive until 12:15AM & check-out is at 11. Desk staff on 10/13-14 was nice enough, but I stood at the counter waiting for them to process for 25-30 minutes even though I booked & paid online. They kept talking about pets/fees. I said N/A, I just want to sleep. I get to the room at 1 AM. I notice a loud sound & it’s an ozone machine. I call the front desk asking if it’s safe to have on & especially curious as to why it’s going. She was so rude, “ uh, we can come remove the machine if it’s an issue. It’s fine for it to be on with you in it.” I played dumb, but I have one of these on my garage. You cannot be in the room for 20-30 minutes after a cycle. It also says that on the machine. I was exhausted. I turn it off, and try to relax. The smell is horrific; mold, cigarettes & sewage combined. I had time to eat an apple, brush teeth, then I start to inspect. Beds have hair, smells of cigs. It’s 1:45-2. I don’t know if these 2 individuals just gave me a bad room since it was late & they didn’t care, even though I paid full price? I don’t know whats happened to the service industry I spent years in. Hotels in Springs have been the worst experiences I have had. I’ve lived in 10+ states, & traveled almost all + abroad. CO Spgs takes the cake of OVERPRICED, horrid conditions,& worse service. I was so done. I left. I slept in my Benz & cried the whole night. Kept my $ too.Unkind, Stay away!

6

Kiera

Oct 6, 2024

·

Stayed 2 nights

My daughter found dirty items under bed that weren't ours obviously not cleaned and or looked at. As she found some chapstick and a dirty ear plug

2

Elizabeth

Sep 3, 2024

·

Stayed 3 nights

The bathroom smelled like urine and the sheets smelled musty. This property is poorly maintained with marginal cleaning.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Guests like the modern, comfortable rooms and many spacious suites with kitchenettes and occasional in room laundry. Several mention thin walls and noise from above or traffic, bright switches, and sliding bathroom doors that limit privacy.

Related guest reviews

8

Ryan

Nov 28, 2025

·

Stayed 3 nights

Room great, staff was very sweet! Only issue was the family above us stomping around. All in all great stay for the price.

10

Ravi

Jul 30, 2025

·

Stayed 5 nights

We stayed for a week, really liked the room with kitchen and Landry. Room had a good view of the mountains. Room had a jacuzzi as well. Room was clean and quiet. Breakfast was good. Overall very happy with the stay.

10

Tara

Jul 25, 2025

·

Stayed 3 nights

I don’t normally leave reviews, but this property deserves a solid 5-star rating. It was one of the cleanest hotel rooms I’ve ever stayed in, and I’m picky. The kitchenette was stocked with everything we needed, and the washer/dryer was an added bonus. Great location; great for families.

10

Jeremy

Jul 7, 2025

·

Stayed 3 nights

Stayed in double queen 1br suite. Room was nice size. Comfortable and clean. Washer and dryer in room was a blessing, although not standard in all rooms. Kitchen was nice too. Staff friendly & professional. Would recommend this hotel 100%.

6

Sam

Jul 2, 2025

·

Stayed 3 nights

Rooms are ok. The hotel is close to freeway. You will hear a lot of traffic noise at nights. We had 2 rooms, stayed there 3 nights. Neither bathroom fans and electric outlets worked. Called front desk and they ignored it. Not a good service! Back of the hotel view is really bad.

6

Penny

May 22, 2025

·

Stayed 3 nights

Lighting and sound proofing a real issue. Could not turn on a night light anywhere but all lights had to come on. Could hear everything and everyone at all hours of the night. Thin walls. The air situation was terrible. Could not get room cool enough.

8

Brian

Feb 9, 2025

·

Stayed 1 night

The room was very difficult to control heat. Also too much ambient light when everything was turned off and trying to sleep. The clock radio is bright like a beacon, the light switch near door emits way to much brightness and the fire alarm blinks brightly intermittently. My wife slept all night with a pillow over her head, I just used a wash cloth over my eyes. Breakfast is about what I expected. We we're in 4th floor room which was ADA compliant so the shower was ok, if you were about 5'3" tall, my wife liked it but I found pretty awkward.

8

Robert

Dec 9, 2024

·

Stayed 1 night

The AC/heating unit in the room was very noisy, interrupted sleep.

10

Elizabeth

Jun 20, 2024

·

Stayed 1 night

We decided to book here after adding a quick stop to Garden of the Gods to our Colorado trip. I was not expecting anything over the top or amazing, and was I wrong!! We had a suite with a full kitchen and living area, it was amazing!! So much room for activities, sleeping for 4 adults and 1 child, and full home amenities! The washer and dryer was a great bonus!! Everything was updated and clean, comfy and over the top! The bedding was all brand new and clean, the tv's were super up to date and easy to use!! The only thing that would possibly make it any better would be a small second toilet room, but not a deal breaker as there were many bathrooms throughout the facility that could be used in a pinch!

10

Diane

Jun 17, 2024

·

Stayed 3 nights

Clean room We expected a sitting area but it did not have one Bathroom door was annoying It was a sliding barn door very heavy and did not provide privacy

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently friendly and helpful, with some standout team members. However, check in experiences can be inconsistent, with reports of rudeness, long waits, strict deposits, overbooking, and maintenance or room change hassles.

Related guest reviews

8

Rachel

Sep 1, 2025

·

Stayed 2 nights

Toilet seat fell apart but maintenance did fix it in a timely manner. Breakfast was good, nice selection. Front desk clerk look and acted high as a kite and the breakfast attendant was rude the one morning. Pool clean, didn’t use exercise equipment as good walking close by. Most eating places are a good drive.

2

Themelina

Aug 17, 2025

·

Stayed 1 night

We had been driving all day and night from Dallas to get to this hotel we booked through Expedia. When we arrived they told us they were fully booked for the night and could not accommodate us. We were refused a refund for almost $200 USD. We had to pay for a completely different hotel on top of this one we had already paid for earlier. I would not trust the management at this hotel.

8

Amber

Aug 8, 2025

·

Stayed 6 nights

There were good things and bad things about this hotel. Good things were how close it is to Garden of the Gods and other nearby attractions in Colorado Springs. There are also good nearby restaurants within walking distance. The main bad thing with this hotel was that I felt disrespected by staff at check-in. I was told I was required to sign a paper 3 times and the desk staff acted impatient like they didn't want me to read the paper I was required to sign. I was also required to pay a $300 deposit on check-in. This deposit was refunded to me, but when I questioned the purpose of the deposit (because $300 is a lot of money), I was talked down to and felt like I was treated like I was stupid. Upon review of other customer's reviews after staying here, it does appear that others have felt disrespected by the check-in staff at this hotel. The complimentary breakfast was one of the better complimentary breakfasts I've had at a hotel with a waffle bar, coffee, and juice. The hotel room we stayed in was a suite which included a kitchenette with mini stovetop, washer and dryer, fridge, and dishwasher; this room appeared to be cleaned well upon arrival.

6

Tony

Jul 17, 2025

·

Stayed 3 nights

I had a three night stay at this location. The actual location is convenient to get to anywhere fairly quickly in Colorado Springs and the property itself is clean and quite nice. The main problem from my point of view was the front desk staff. Some of them weren’t very welcoming and not professional at all. I walked up to one on the desk staff and said hello and she just stared at me. This was uncomfortable to say the least. Not at all like front desk staff that I am used to being greeted by at countless hotels that I have stayed at in the past. This particular person had a “supervisor” tag on so you would think that she would know better. The buffet breakfast was not great either but the coffee was actually pretty good. The tv in my room had no Netflix or any other app as the router in my room was faulty. I had to ask twice, a full day apart to have someone look at it, but it couldn’t be fixed during my stay. Overall the hotel wasn’t terrible but there were some disappointments, hence this review.

8

Abegale

Jun 25, 2025

·

Stayed 3 nights

There was an unfriendly staff member at the front desk during our check-in. She raised her voice when asking for my ID and credit card, which felt unnecessary and unwelcoming. After driving for 15 hours, my patience was already worn thin and unfortunately I did raise my voice in response. Being summer, the hotel was understandably busy with families on vacation. However, staying on the second floor proved challenging. There was constant noise from children running in the room from the room above us, from as early as 6 a.m. until around midnight every single day of our stay.

10

Rocio

May 18, 2025

·

Stayed 2 nights

When we arrived to our room we noticed the bathroom door did not close properly. We addressed this with the front desk with one employee named “Q” who took care of the issue immediately. We were given a different room with no hassle. Highly recommend this hotel and would definitely stay here again

2

paul

Mar 21, 2025

·

Stayed 3 nights

The front desk service is poor. Especially the black lady.

10

Christine

Feb 8, 2025

·

Stayed 1 night

It was great, my husband had eye surgery and we had to stay in Colorado Springs overnight. Amy made it very easy for us to do an early check in once we found out what time his surgery was. We were so grateful for her.

10

Wayne

Dec 30, 2024

·

Stayed 3 nights

Great staff especially Amy and Q.

10

Eleanor

Feb 23, 2024

·

Stayed 2 nights

Wow! I have never stayed at a best western before and I arrived exhausted so didn’t know what to expect. Morgan and Amy at the front desk went above and beyond to make my stay comfortable and special from offering a free drink ticket to allowing me to check in a little early to recommending their favorite restaurants in the area. Both Morgan and Amy checked in with me every time I was coming and going from the hotel and were a true highlight of the stay. The bed was extremely comfortable and the whole place was very clean. Overall, I was very impressed and would absolutely stay here again!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient base near I 25, Garden of the Gods, Pikes Peak, and dining. Some guests noticed homelessness nearby and occasional traffic noise, though many still felt safe.

Related guest reviews

8

Jolene

Sep 20, 2025

·

Stayed 3 nights

King room with kitchenette was nice, the staff at breakfast were very nice and efficient. Overall, a good hotel convenient to Garden of Gods and Red Rock hiking area. On frontage road off highway, food option nearby.

10

Kelly

Sep 1, 2025

·

Stayed 3 nights

Great Location for sightseeing; Garden of the Gods, Pike’s Peak, Manitou Springs. Our room was very clean and we had no issues with our stay. Would definitely recommend and would stay at again.

10

Erika

Jul 15, 2025

·

Stayed 2 nights

We stayed for 2 nights here and explored on our motorcycles to Pikes Peak and Garden of the Gods. Close to everything and lots of options to choose from. Great views!

10

Carey

Jul 15, 2025

·

Stayed 4 nights

the hotel was incredibly clean, staff were top notch. rooms were very nice spacious and clean, parking was easy there is a convince store across the street and a great little taco place we tried too highly recommend. I hop is in the same parking lot and all the main attractions are practically in the backyard and I really loved that as we already drove 15 hours to get there so, less time in the car was a major win

10

Brittny

Jul 11, 2025

·

Stayed 3 nights

I was a little nervous at first because I was noticing a lot of homeless in the area. But we had no issues, the breakfast was great, free parking, and it was close to all the activities we did. My family that stayed at a holiday inn 15 minutes north of us in a “better” area actually got robbed IN THE HOTEL. Someone stole a purse and they had a getaway driver. So here we were thinking we were in a not so good area but our weekend was fantastic with absolutely no issues. Hotel was clean and rooms were great.

10

Joel

Jun 29, 2025

·

Stayed 3 nights

Hotel was nicely furnished and staff were helpful and friendly. Unfortunately our room must’ve been under the stairs (first floor) because we heard a lot of stomping and baggage thumping during our stay. Other than this, we had nice accommodations. The immediate area surrounding the property has a serious homelessness problem, and there were panhandlers constantly moving through the area.

10

YC

May 31, 2025

·

Stayed 2 nights

Room is clean. Location is good- close to Garden of the Gods and other attractions. Breakfast with hot meals is excellent!

10

Doug

Sep 15, 2024

·

Stayed 1 night

This seems to be a new facility in an area that is in the process of being renovated. There were some homeless people across the street, but they seemed harmless. But everything else around the area was old and dingy.

8

Vishal

Aug 22, 2024

·

Stayed 4 nights

Great location , next to I 25 , good breakfast buffet , plenty of parking , WiFi worked well , has bar and pizza , next to hotel is Gas station , Taco Place ( Fuzzy Tacos) Only 5 -8 minute drive to Garden of Gods .

6

Flavio

May 1, 2024

·

Average hotel, the personnel is very friendly but the rooms are a bit noisy (a/c and highway). 10 minutes by car from downtown but without the car not much is available.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is a strong highlight for most, with variety and changing hot items, typically served by staff. The on site pizza/bar is convenient and generally enjoyed, though a few found food quality inconsistent or hours limited.

Related guest reviews

10

Sarynet

Aug 31, 2025

·

Stayed 3 nights

Good breakfast, nice bar. Pizza restaurant available inside the hotel.

6

Mark

Aug 2, 2025

·

Stayed 1 night

The bedroom was fine. However the breakfast was not edible. They had a baked egg paddy of some kind that was terrible

8

Francis

Jul 23, 2025

·

Stayed 3 nights

Location was great. Breakfast was really good. I’d stay here again for sure.

10

Samuel

Jul 18, 2025

·

Stayed 2 nights

Not over-exaggerating, largest continental breakfast I’ve ever seen.

10

Candy

May 25, 2025

·

Stayed 6 nights

Motel is very nice and so is the staff at the front desk, cleaning staff and staff that served breakfast. Breakfast every morning is served and has a full assortment of items to choose from.

10

Nancy

Apr 5, 2025

·

Stayed 2 nights

Very clean, convenient, EV charger was accessible, made our trip stress free. Breakfast was amazing!

10

Lynnette

Jan 5, 2025

·

Stayed 1 night

Very clean and comfortable. The toiletries were awesome. We stayed here many days after moving up the street and waiting on our bed to be delivered. I highly recommend this hotel. I do not, however, recommend the pizza buffet. It was very greasy and we smelled so bad after sitting down there around it. Our clothes smelled like a pizza oven. I recommend a few drinks at the bar and have some food delivered or just bring something. Great hotel though. I will recommend this to family who come out to visit us.

10

Sylvia

Jul 27, 2024

·

Stayed 4 nights

Breakfast buffet was excellent. Lots to choose from, hot and cold. Breakfast options changed daily which was great for variety.

10

Steve

Jul 20, 2024

·

Stayed 4 nights

We were really impressed with the staff. Everyone was very friendly at the front desk, and in the dinning area serving breakfast in the morning. Having a full bar and offering made to order pizza in the evening was really great.

8

David

May 22, 2024

·

Stayed 1 night

Very comfortable room and clean. Beds were very nice as were the pillows. The elevators did break down overnight so we had to use the stairs more than once, but it was fixed by the next morning. The only complaint we had was the free breakfast in the morning. It was pretty terrible really. They eggs they served looked like plastic toys from a kids play kitchen set and were unedible. Free breakfast at hotels is not what it used to be.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14 $108	15 $105	16 $122	17 $114
18 $101	19 $122	20 $129	21 $123	22 $130	23 $134	24 $104
25 $104	26 $105	27 $105	28 $104	29 $104	30 $123	31 $113

Su	Mo	Tu	We	Th	Fr	Sa
1 $105	2 $103	3 $105	4 $105	5 $104	6 $114	7 $113
8 $102	9 $102	10 $105	11 $105	12 $100	13 $103	14 $101
15 $102	16 $101	17 $103	18 $103	19 $103	20 $103	21 $104
22 $104	23 $104	24 $102	25 $117	26 $114	27 $113	28 $106
29 $102	30 $103

Best Western Plus Fillmore Inn & Suites

Prices for Best Western Plus Fillmore Inn & Suites

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

Suite, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Kitchenette

Suite, 1 King Bed, Accessible, Kitchen (Full Kitchen)

Standard Room, 1 King Bed, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible, Kitchen (Full Kitchen)

Suite, 1 King Bed, Kitchen (Living Room, Full Kitchen)

Standard Room, 1 King Bed, Kitchenette

Suite, 2 Queen Beds, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Refrigerator & Microwave

Suite, 1 King Bed, Kitchen (Full Kitchen)

Standard Room, 1 King Bed, Microwave

Standard Room, 2 Queen Beds, Microwave

Guest reviews of Best Western Plus Fillmore Inn & Suites

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Fillmore Inn & Suites

Considering this hotel for your Colorado Springs trip?

Prices for upcoming dates