Hurstville Ritz Hotel

Good place. Near metro

Hotel is in an excellent location in Hurstville, I occupied the room with small private bathroom which includes just a tiny wash basin no real outside view from only window in the room and reasonably good shower. Lots of other rooms along a long corridor are not entirely sound proof, could hear other arrivals conversations at times whilst commencing my sleep. Plenty of tea, coffee and biscuits bathroom soaps. Fair value for money

The room was terrible. The room was very small in size, and the decor was in a poor state and appeared very overdue for refurbishment. The bed was up against the window with the curtains touching the pillows! The bed mattress was worn and lumpy and springs creeked every time I moved in it. There was very little room around the bed to move about. The en-suite door didn’t close meaning there was no privacy when using the toilet and the steam from the shower filled the room when it was used as there was no extractor fan to get rid of steam and smells. The en-suite basin was so small you couldn’t really use it for much other than cleaning your teeth. There was constant noise all through the night from inside and outside the hotel meaning I didn’t get any sleep at all. On checking the rooms again on your website, none of the pictures showed the room we were given as all the rooms being shown had beds against a windowless wall with plenty of room around them. That was the sort of room we were expecting to be given. I am very surprised Expedia (Hotel.com) would even be offering this hotel as the poor state of the room doesn’t inspire me to use this service again if this is the standard of establishment you offer nowadays.

The staff were amazing, particularly Brodie. We had to change rooms for to aged parents and he was so accommodating and understanding. Waitress staff were also friendly, quick

For the nightly rate it was exactly what I expected. Comfortable, clean and safe. Super friendly and helpful staff. Plus the food is good too in the pub.