Name: JW Marriott Nashville
Address: 201 8th Avenue South, SoBro, Nashville, Tennessee, United States of America, Nashville, Davidson County, US
Price range: $375–$1,356 per night
Rating: 8.78

What guests think

At JW Marriott Nashville, travelers praise the central, walkable location and impressive amenities—especially the rooftop pool, lively lobby/bar, and Bourbon Steak—alongside consistently friendly service and attractive rooms with sweeping views.

However, multiple reviews note significant street noise at night and occasional maintenance or room-assignment hiccups. Fees and operations can frustrate—valet is pricey with waits, surprise destination or minibar charges, Wi‑Fi costs for third‑party bookings, limited late‑night dining, and sometimes slow elevators or understaffed pool service. Overall, expect an upscale, convenient downtown stay with standout dining and views, but bring earplugs and budget for extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool is a highlight with great views, though cabana/pool service can be slow and feel understaffed. Valet is the primary parking option, convenient but expensive with occasional long waits; a few guests noted no indoor pool or hot tub.

Related guest reviews

10

Dana

Apr 27, 2025

·

Stayed 1 night

Wonderful as always for a JW Marriott. Beautiful interior design, wonderful location to all of the sites a visitor to Nashville would want to experience. Would definitely stay there again. Note: valet is really only option, but also very convenient, but prepare for the additional cost.

10

Diana G

Jul 31, 2024

·

Stayed 3 nights

Very clean hotel, friendly staff and great location to activities. Good size pool with lots of seating is a plus!

6

Scott

Feb 18, 2024

·

Stayed 2 nights

This hotel definitely has staffing issues and the valet situation can be very frustrating especially when you have to wait over 45 minutes for your vehicle during peak times. We definitely did not have the experience we expect when staying at a Marriott.

8

David

Dec 30, 2022

·

Stayed 19,355 nights

Didnt have an indoor pool

10

lauren

Jul 11, 2024

·

Stayed 3 nights

Great hotel, need more staff at the pool would be my only complaint.

6

JARROD

Jul 13, 2025

·

Stayed 3 nights

We had two cabanas for a day and service was very subpar. Not what I would expect for that Marriott. Everything else good.

10

diane

Jan 22, 2024

·

Really well done. Gorgeous rooftop pool

10

Matthew

Sep 7, 2025

·

Stayed 4 nights

Amazing hotel. Everything 5 stars except for the one employee who was rude when we asked if we could check out 30 minutes past check out because I injured my foot and it was extremely hard for me to get around. I just needed a little extra time and she was very rude and disrespectful. It didn’t affect anyone or anything by us checking out a half hour after check out but she didn’t care I had injured myself. Other than that it was great. Pool was a big party and was awesome. Bourbon steak on the top of the hotel was AMAZING. We went there twice during the 4 nights we were there. The wagyu with the hot stone you cook on your table was some of the best steak I have ever had. If going to Nashville definitely stay at this hotel.

8

Michael

Jul 29, 2024

·

Stayed 4 nights

The staff and property location were excellent. The shower pressure and lack of a shower door made grooming less lovely. I should have checked before booking, but is not a hot tub on the property.

10

April

Sep 19, 2023

·

Stayed 1 night

We were blown away of the layout of our room, especially the bathroom, it was gorgeous! We also enjoyed the spa but wished there were more spa amenities such as saunas, hot tubs etc.

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Cleanliness

Reviews frequently describe the hotel and rooms as very clean. A few report housekeeping misses or maintenance issues (e.g., broken fixtures, clogged toilet, lingering odors), suggesting occasional inconsistencies.

Related guest reviews

10

Diana G

Jul 31, 2024

·

Stayed 3 nights

Very clean hotel, friendly staff and great location to activities. Good size pool with lots of seating is a plus!

8

Stefan

Oct 9, 2023

·

Stayed 4 nights

While the property is very clean and has a great staff, the building and room itself had a few issues. The corner king room was lacking in walkable space as well as had very little clothing storage, only 2 mini drawers for 2 people. Additionally the kitchen grill smell from the 34th floor made it down to the 22nd every afternoon and evening, stinking up the hall and making its way into the room and embedding in the clothes in the closet. Things smelt like a campfire sadly.

4

Halima

Jan 6, 2023

·

Stayed 2 nights

Room was not clean. Toilet was clogged, door sensor out of battery. Elevators would take forever to arrive. Total inconvenience.

10

John

Jul 28, 2024

·

Stayed 3 nights

Very clean and staff was helpful. The pool and fitness room was clean. Perfect location and close to both broadway and the gulch! I highly recommend staying!

6

John

Oct 9, 2024

·

Stayed 6 nights

We provided constructive feedback early during our stay - simple repairs like a broken hairdryer and faulty showerhead. The items were not addressed over the subsequent 5 days of our stay. I noticed other deferred maintenance that needs to be addressed to remain a premier hotel - loose coathooks, chipping paint, inoperable window shades. I'll likely choose another host when I visit Nashville again.

10

Robert

Mar 30, 2025

·

Stayed 1 night

The shower wand was broken in our room but, other than that the room and hotel was great. Bourbon Steak restaurant was awesome.

10

Deborah

Jul 7, 2024

·

Stayed 4 nights

Very clean and the people working there we're amazing

10

Ashlie

Aug 3, 2025

·

Stayed 2 nights

East walk to broadway and Country Music Hall of Fame. Cars like to race up and down the street all night- no fault of the hotel, but annoying! Very friendly staff and clean hotel, wasn’t aware of it being valet only parking, so we had to park down the street in an open lot to be able to park our own vehicle.

10

Cody

Jul 12, 2024

·

Stayed 5 nights

Great property. Rooms were clean and the staff was excellent!

10

Candida

Jun 19, 2025

·

Stayed 5 nights

Hotel centrally located and close to shopping, restaurants and Broadway. Rooms are clean and very warm and appealing. We had the corner room which had a spectacular view. Ease of in and out with car via valet service. Great restaurants inside the hotel and friendly staff. Totally recommend this hotel.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are stylish with great views and many find them spacious and comfortable, with well-appointed bathrooms. Recurring drawbacks include street noise affecting sleep, occasional broken or limited amenities (e.g., TV/AC, storage, pillows/bed comfort), and Wi‑Fi charges for third‑party bookings.

Related guest reviews

8

Timothy

Sep 13, 2024

·

Stayed 2 nights

We really enjoyed the staff from check-in all the way through room service, dining, and check out. Everyone was friendly and professional. The only negative comment I have about the hotel is that it is located at an intersection of two busy streets. And, it seems that everyone in Nashville owns either a very loud motorcycle or a very loud car, and chooses that intersection to rev up their pipes. The hotel has beautiful views with lots of glass, but the glass does nothing to restrict the outside noise. If you are a light sleeper, this could be a problem. That said, I would return to this hotel and just request a room on the opposite side of the busy street in front.

8

Tirso

Jun 1, 2025

·

Stayed 1 night

Everything was great. The only thing was the AC not working properly during the night. We had to set it at 65 and still wasn't cool enough. Something was wrong with it for sure. For a hotel of this level that has to be taken care of. Thanks

6

Sokun

Jun 11, 2025

·

Stayed 1 night

This was a lovely hotel the staff was great, very close to places that your able to walk to but as for night time I stayed on the 30th floor which is high.. I always like to stay at the highest level to see great view but when I say you can hear every noise there was outside it was loud!!! You can hear every race cars, police sirens to people jamming in their vehicles which I thought was strange… beautiful hotel but I did not get a good night of rest which is important to me.

10

Leon

Jun 18, 2024

·

Stayed 4 nights

The only complaint I would have is the beds are hard other than that it is an excellent hotel

8

alfred

Jun 4, 2025

·

Stayed 4 nights

Staff extraordinary. Good value, but pricey. Street noise/sirens to the east. Train noise to the west.

10

sharon

Sep 23, 2025

·

Stayed 3 nights

Love the property. Beds are great, pillows are adequate and the rooms are pretty quiet.

6

kathy newman

May 31, 2025

·

Stayed 2 nights

No fridge in room for personal drinks, no microwave Walkable to lots of places

8

Kirsten

Aug 11, 2025

·

Stayed 3 nights

Spacious and comfortable room. I loved the walk in shower and open bathroom. The TV was broken and wi-fi was an extra charge. A few blocks from Broadway- walkable! Sketchy to walk to the gulch, though. The restaurant on the 34th floor is top notch.

10

Victoria

Jan 15, 2023

·

Stayed 1 night

Very spacious room. Excellent view and amenities.

10

Kenyatta

Aug 6, 2025

·

Stayed 2 nights

Loved the corner room on the 28th Floor

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Service

Service is widely praised as friendly, professional, and accommodating across departments, with standout concierge and dining teams. Some guests report lapses—rude or unhelpful front desk interactions, long check‑in lines, slow follow‑up on issues, cabana service delays, and occasional billing or policy miscommunications.

Related guest reviews

10

Laveda

Sep 10, 2025

·

Stayed 1 night

Lovely property with top tier customer service.

8

ROBERT

Aug 20, 2025

·

Stayed 3 nights

The staff and facility were all very nice. An otherwise great stay was impacted by a $35 per day “ destination charge” that I was informed of upon arrival. I was told that I could spend that $35 on food etc at the hotel. This was a surprise charge, and not something I expected from a supposedly high end hotel. I voiced my concern to front desk personnel upon departure, and was informed that actually, I was not subject to this fee. This was after I spent $70 per day on breakfast, because I was told I would be billed for the $35 fee whether I used it or not. Not what I was expecting from the high-end Marriott… disappointing.. makes me re- think my loyalty to your company.

6

Salome

Jul 8, 2024

·

Stayed 4 nights

Cleaning staff was great. Staff at front desk less than helpful and not friendly. Still waiting for my invoice they said they would email me because they were out of toner to print.

10

Andrew

Jul 21, 2025

·

Stayed 2 nights

The staff was over the top friendly. The people during breakfast were the most amazing people we have ever encountered

10

Arthur

Oct 21, 2024

·

Stayed 2 nights

From valet to concierge to front desk to main floor restaurant staff everyone was excellent. Terri in the concierge desk in particular made a visit in a new place wonderful

2

Darin

Aug 21, 2025

·

Stayed 4 nights

The front desk and the so called manager extremely rude. Even other hotel staff members were like that’s the worst part of working here.

8

michele

Nov 20, 2023

·

Stayed 3 nights

Hotel was great, about 4 blocks from bar madness. Check-in took a while, could use more reps at the desk.

10

Alanna

Aug 15, 2025

·

Stayed 2 nights

We had an amazing stay, everything about the hotel is fabulous! The staff are lovely & accommodating. Definitely will be back

10

Scott

Aug 13, 2025

·

Stayed 3 nights

We loved our stay at the Nashville JW Marriott. The hotel was luxurious, yet reasonably priced. It was in a great location close by to the downtown area. The staff was wonderful and the concierge (Leanne), was extremely helpful! The rooms were large and the amenities were fabulous. When we come back to Nashville, we look forward to staying here again!

6

JARROD

Jul 13, 2025

·

Stayed 3 nights

We had two cabanas for a day and service was very subpar. Not what I would expect for that Marriott. Everything else good.

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Location

Central downtown location within easy walking distance of Broadway, Bridgestone Arena, the Gulch, and major sights. The area can be noisy at night with sirens and loud vehicles, which affects some rooms.

Related guest reviews

8

Timothy

Sep 13, 2024

·

Stayed 2 nights

We really enjoyed the staff from check-in all the way through room service, dining, and check out. Everyone was friendly and professional. The only negative comment I have about the hotel is that it is located at an intersection of two busy streets. And, it seems that everyone in Nashville owns either a very loud motorcycle or a very loud car, and chooses that intersection to rev up their pipes. The hotel has beautiful views with lots of glass, but the glass does nothing to restrict the outside noise. If you are a light sleeper, this could be a problem. That said, I would return to this hotel and just request a room on the opposite side of the busy street in front.

10

Dana

Apr 27, 2025

·

Stayed 1 night

Wonderful as always for a JW Marriott. Beautiful interior design, wonderful location to all of the sites a visitor to Nashville would want to experience. Would definitely stay there again. Note: valet is really only option, but also very convenient, but prepare for the additional cost.

10

Tracy

May 30, 2023

·

Stayed 2 nights

This is a beautiful hotel that is close to everything. We walked everywhere!

10

Jolana

Aug 13, 2025

·

Stayed 2 nights

Beautiful hotel, staff very nice and accommodating. Food was very good. Walking distance to area attractions.

10

Jason

Mar 3, 2024

·

Stayed 2 nights

We had a most excellent time in Nashville. The J.W Marriott was among the top hotels we have ever stayed at. The location was excellent for going to Bridgestone Arena, Brodway and the County Music Hall of Fame.

10

John

Oct 20, 2024

·

Stayed 2 nights

Walking distance to Broadway and the Gultch. Nice spot!

10

Ashlie

Aug 3, 2025

·

Stayed 2 nights

East walk to broadway and Country Music Hall of Fame. Cars like to race up and down the street all night- no fault of the hotel, but annoying! Very friendly staff and clean hotel, wasn’t aware of it being valet only parking, so we had to park down the street in an open lot to be able to park our own vehicle.

10

Kristopher

Jul 2, 2023

·

Stayed 1 night

Great location, close to bridgestone arena. Very nice hotel

10

Jacqueline

Aug 24, 2025

·

Stayed 3 nights

The hotel was nice. Nothing spectacular. Close to broadway and the Gulch !

8

Danielle

Aug 10, 2025

·

Stayed 2 nights

Great hotel, close to everything

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AI-generated summary based on recent guest reviews

Dining

Bourbon Steak and the rooftop bar receive strong praise for food, drinks, and views; breakfast and coffee shop staff are highlighted positively. Downsides include high prices and limited late‑night options on some nights.

Related guest reviews

8

Robinder

Jul 25, 2025

·

Stayed 3 nights

Comfortable clean hotel. Lack of late food and drinks.

10

Andrew

Jul 21, 2025

·

Stayed 2 nights

The staff was over the top friendly. The people during breakfast were the most amazing people we have ever encountered

10

David William

Jul 11, 2023

·

Stayed 4 nights

all good at hotel, clean, good location. horribly expensive food and drinks

10

DANIEL

Aug 14, 2023

·

Stayed 1 night

Use valet parking and save yourself time, pricey but safe and convenient to downtown, restaurant is absolutely fantastic, make a reservation at the restaurant early.

10

Timothy William

Jul 5, 2025

·

Stayed 3 nights

Beautiful views, great drinks and friendly staff!

10

Jodi

Jun 24, 2024

·

Stayed 1 night

The JW was exquisite!! The food and drinks were wonderful . The roof top bar was beautiful

8

Kirsten

Aug 11, 2025

·

Stayed 3 nights

Spacious and comfortable room. I loved the walk in shower and open bathroom. The TV was broken and wi-fi was an extra charge. A few blocks from Broadway- walkable! Sketchy to walk to the gulch, though. The restaurant on the 34th floor is top notch.

10

Matthew

Sep 7, 2025

·

Stayed 4 nights

Amazing hotel. Everything 5 stars except for the one employee who was rude when we asked if we could check out 30 minutes past check out because I injured my foot and it was extremely hard for me to get around. I just needed a little extra time and she was very rude and disrespectful. It didn’t affect anyone or anything by us checking out a half hour after check out but she didn’t care I had injured myself. Other than that it was great. Pool was a big party and was awesome. Bourbon steak on the top of the hotel was AMAZING. We went there twice during the 4 nights we were there. The wagyu with the hot stone you cook on your table was some of the best steak I have ever had. If going to Nashville definitely stay at this hotel.

10

Jodi

Aug 30, 2024

·

Stayed 3 nights

This is our second time staying with you in 2 months!!! We love the property!! Its quiet at night and fun during the day!! Best coffee in the coffee shop and we love the cocktail waitress in the lobby bar ( light brown hair has 4 dogs going to Aruba in a few months) She actually was the one we came back for !! She made us feel like we were at home!!! We will be back again soon!! Oh and the Bourbon Steak restaurant was 10/10!!!!

8

Lida

May 10, 2024

·

Stayed 3 nights

The only comment our group has is that the bar dining was not open until midnight on the thursday we were there. Morgan Wallen concert that night, and fro hotel staff we know that there were more than 500 guest in your hotel for that night. A good business would recognize this was not a normal Thursday night. We, along with 25 people were all in the hotel lobby at 11pm looking for food, all assuming we could eat.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$349
February	$521
March	$602
April	$622
May	$590
June	$688
July	$462
August	$415
September	$555
October	$602
November	$419
December	$366

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $936	15 $833	16 $940	17 $1,001	18 $982	19 $923
20 $823	21 $658	22 $1,332	23 $971	24 $1,180	25 $625	26 $610
27 $600	28 $783	29 $791	30 $800

Su	Mo	Tu	We	Th	Fr	Sa
				1 $1,182	2 $661	3 $676
4 $722	5 $852	6 $1,356	7 $693	8 $608	9 $670	10 $949
11 $1,182	12 $748	13 $936	14 $701	15 $1,161	16 $607	17 $685
18 $493	19 $539	20 $781	21 $748	22 $1,161	23 $658	24 $1,026
25 $673	26 $893	27 $558	28 $596	29 $1,027	30 $379	31 $375

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Monthly average prices

About this property

Location

Room options

Classic Room, 1 King Bed

Room, 1 King Bed

Classic Room, 1 King Bed, Corner

Suite, 1 King Bed

Room, 1 King Bed, Corner

Classic Room, 1 King Bed (Mobility Accessible, Tub)

Classic Room, 2 Queen Beds (Hearing Accessible)

Classic Room, 2 Queen Beds

Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed

Executive Suite, 1 King Bed

Deluxe Room, 2 Queen Beds

Room, 2 Queen Beds (View)

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about JW Marriott Nashville

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Prices for upcoming dates