Is parking available at the property?

Yes, free self-parking is available on-site. There is also off-street parking, and it is wheelchair accessible.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 81.00 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Late check-out is available for a fee of USD 75.00, subject to availability.

What accessibility features are available for guests with disabilities?

The property features elevators, a stair-free path to the entrance, wheelchair-accessible facilities including the registration desk, business center, and pool. Parking is also wheelchair accessible.

Where is the property located in relation to key landmarks?

The hotel is situated in a shopping district, within a 15-minute walk of Regal Swamp Fox and Florence Civic Center. It is 0.8 mi from Florence Veterans Park and 0.9 mi from Magnolia Mall.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool that is open from May to October, with access available from 9:00 AM to 7:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property. There is no mention of a minimum age for children to stay for free.

Homewood Suites by Hilton Florence Hotel in USA

Average nightly price at Homewood Suites by Hilton Florence by month, last 12 months (USD)
Month	Average price
January	$133
February	$138
March	$154
April	$165
May	$145
June	$152
July	$146
August	$136
September	$147
October	$145
November	$144
December	$127

What guests think

At Homewood Suites by Hilton Florence, travelers frequently praise the friendly, welcoming staff, convenient location just off I‑95, and spacious, modern suites that make overnight stops easy and comfortable for families, pets, and road‑trippers.

Cleanliness feedback is mixed, with many clean rooms noted but repeated complaints about poorly cleaned or maintained rooms, including hair, stains, mold, clogged drains, and dirty floors or carpets. Some guests also encountered service problems, including overbooking or wrong room types, delayed assistance, billing disputes, and occasional noise or maintenance issues like loud appliances and leaking showers. Breakfast is widely liked though sometimes limited, and facilities have caveats such as Tesla‑only EV charging and occasional issues with the pool or overflowing trash. Expect comfortable space in a convenient spot, but check room condition and specific needs on arrival.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

EV charging is Tesla-only or unavailable for other vehicles, and there are occasional issues like a dirty pool and overflowing trash cans.

Related guest reviews

10

Cynthia

Mar 18, 2025

·

Stayed 1 night

Despite what their site says, they DO NOT HAVE ONSITE EV VHARGING. Otherwise, excellent place. Staff very friendly. Breakfast good. Ideal room set up for our pets.

10

Mike

Jun 14, 2024

·

Stayed 1 night

Very new, clean, and modern facility. Rooms are well appointed with a full fridge, dishwasher, and very comfortable bed. For those driving EVs, please note that although they advertise "destination chargers", these are for TESLA only, so you need an adapter to charge. There are only two spots.

2

Patrick

Jan 5, 2025

·

Stayed 1 night

Fire the property manager & the head of housekeeping. The first room had an unflushed toilet, dirty towels, no fresh towels & garbage in the garbage can. The grounds had litter all over & every garbage can was over flowing. As an added bonus an "Urban youth" was outside the door to the area that you walked your dog smoking pot This was a motel disguised as a hotel.

10

Karen

Aug 8, 2025

·

Stayed 1 night

We have been very pleasantly surprised by the quality of the Homewood Suites here in Florence. We were greeted by friendly and attentive staff, and the lobby was beautifully decorated and clean. Our room was spacious and full of amenities. We especially appreciated the free laundry service available to us, as we were nearing the end of our travels and needed some items cleaned. Many shopping and dining options are in close proximity too!

8

Vincent

Dec 20, 2023

·

Stayed 1 night

The electric vehicle charger is only for Teslas. Wish we knew that before we booked.

10

Sarah

Oct 18, 2024

·

Stayed 1 night

Very nice room. Spacious and quiet Conveniet Tesla charger

8

DeDee Timmons

Mar 19, 2023

·

Stayed 1 night

Too much trash at public trash cans. Nice staff

8

JEREMY

Jun 13, 2024

·

I would of rated this property all 5 stars, but thier database crashed. They had no backup hard copy of who paid just which rooms they were assigned. I had to write my debit card info on a paper which is something your not suppose to do when traveling. They had to escort everyone to thier rooms so they can open the door.... However, the room was very nice and the breakfast was delicious. We needed to use a handicap room, I really think hotels needs an education on what handicap accessible means, we of course had a backup plan for our son, but it would be nice that a handicap accessible room had a handicap accessible bathroom..... Putting rails on a wall isn't enough...

6

Shelby

Jul 29, 2025

·

Stayed 1 night

The shower kept leaking to the floor, room felt dirty and musky. The pool was disgusting, looks like it wasnt cleaned in days, had bugs and cigarettes in it. The breakfast was okay. I was harrased all morning to check out on time, check out was 12pm, i shouldnt be called and people coming to my door asking me to check out before 12pm it was overwhelming.

10

Kyla

Jul 19, 2023

·

Stayed 1 night

What a lovely property! This will be a stop for us every year! The staff was so friendly, the lobby was clean, rooms were spacious (great for my two small children), and breakfast was good. The breakfast attendant made sure things stayed filled and clean. Pool hours were a bit lane but having the basketball court as another option to burn some energy was nice.

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Cleanliness

Many guests found rooms and public areas clean and modern, but there are recurring reports of poor housekeeping: dirty floors, stained carpets and linens, hair in bathrooms, mold, clogged drains, and rooms not properly cleaned before check-in.

Related guest reviews

4

Valinda

Nov 5, 2024

·

Stayed 2 nights

Highly disappointed in my recent stay. The location was convenient n prime location to interstate. However the first room I walked into was not cleaned, there was hair on the bed sheets n the bed was not made. Went to front desk requested a new room, that room recked with odor almost like a moldew/sour smell. I immediately walked back downstairs to complain. I was given the first room back n requested bed change however bc no housekeeping . I was handed a bag of sheets from the front desk clerk n literally had to change my own bedding . The chairs were worn with stains n the shower wasn’t clean. Highly disappointed will not be returning.

4

Floyd

Oct 11, 2024

·

Stayed 1 night

Got room went to it wasn't cleaned at all. Was given different room they had to do a quick cleam. Still wasn't clean enough but had no choice. We didn't even get the room we booked

4

Sharon

May 19, 2025

·

Stayed 2 nights

There were black hairs in the bathtub, bathroom floor, counter, sink and bed. The window was filthy and had two huge hand prints on it along with huge smudge marks. The curtain was broken and I cut my foot twice on shards of glass in the carpet by the bed. Trash bags were not in the trash cans. The fold out sofa bed sheet had stains all over it. Absolutely disgusting. The walls are also very thin and you could hear people talking, slamming their doors, running in the hall.

6

Stanley

Aug 17, 2025

·

Stayed 1 night

Room was not clean , found hairs from other guests , food crumbs under bed - ceiling fan too dusty to use…etc

4

Roksolana

Sep 29, 2025

·

Stayed 1 night

We had been on the road for more than 10 hours and couldn’t wait to finally rest, but instead we walked into a horribly dirty room. The carpet was full of stains, the kitchen was filthy, and shockingly there were shoe marks on the ceiling. The bathroom was even worse: feces smeared on the wall next to the toilet (photos attached), mold and grime in the corners, rust and stains on fixtures, and a constant sewer smell coming from the bathroom, which has no door—only an open arch—so the stench filled the entire room. On top of that, the sink was clogged and water would not drain. To make matters worse, the air conditioner was as loud as a tractor, making it nearly impossible to sleep. The only positive aspects were the friendly service at the front desk and the decent breakfast, but unfortunately these cannot outweigh the disgusting and unacceptable condition of the room. This was a truly disappointing stay, and I would not recommend this hotel to anyone.

10

Russel

Nov 9, 2025

·

Stayed 1 night

Very friendly staff, also very clean.

8

Robin

Aug 15, 2025

·

Stayed 2 nights

The housekeeping staff needs to do a better job with cleaning. The room was a bit dusty, the microwave was dirty and had a dirty plate in it. There was a glass left in the freezer. Being that this hotel is a dog friendly hotel, they need to ensure that they are vaccuming and dusting anytime they are cleaning the rooms. I had two rooms and needed them to clean something in both upon our arrival.

4

Sarah

Nov 4, 2023

·

Stayed 1 night

Dirty dishes, walls and floors dirty

4

Lisa

Oct 8, 2024

·

Stayed 2 nights

I like the fact that it was quiet but my room was not properly cleaned. The kitchen area had dried ketchup or bbq sauce on the fridge and sink and the ice bucket had dried food on it as well. After that, I questioned the cleanliness of the whole room and was very uncomfortable. The next morning when I went to take a shower to get ready for church, I saw that the tub had a dirt ring around it. I called the front desk and ask for house cleaning and dwas told that thye would be right there; ten minutes went by and no housekeeping. I called again and another ten minutes went by. When housekeeping finally came, she had a toilet brush and said she heard my toilet had a ring. I told her no, that it was the tub to which she said she needed to go find something else to clean it with. While she was gone, a gut knocked at the door with a plunger and said he was called because my toilet was stopped up; I said no my bathtub has a dirt ring around it so he shook his head and left. The housekeeper finall arrived and cleaned my tub. I took my shower but I was late for church services because all this took about 30-40 minutes. I had stayed there before and had no problems; I was very disappointed with this stay. Oh, and I killed a little roach on the wall.

4

Tim

Jun 10, 2024

·

Stayed 1 night

This Homewood Suites by Hilton in Florence, SC, is not being maintained very well at all. I stayed at the one in Greenville, SC, and that was a very nice and clean hotel. My room here in Florence was quiet but the floors were dirty. The carpets in the hotel are dirty. The floors in the elevators were dirty. When I go into a room, I remove my shoes and put on my flip flops, which are cleaned each time before packing. Nothing on the bottoms of my flip flops. When I put on my flip flops and walked around the room, the bathroom, and then back to the entrance to the room, my flip flops were now with something sticky on my right flip flop and all kinds of little specks of things stuck to the bottom of my flip flops. In the bathroom, there was hair on the floor, hair behind the door in the bathroom, and a small clothing tag stuck to the floor. A clear indicator that the floors had NOT been cleaned. I hope the pictures I attached are allowed. The room showed that someone had wiped things down, such as the appliances, but with what? The microwave made a loud noise when in use. The shower in the bathroom had mold, again, not being cleaned. The bed was comfortable but the pillows were not for me. I don't like feather pillows, and that was all they had. I will never stay here again. I hope Hilton, that owns this chain, will do something to address the maintenance of this hotel. It is definitely in need of updating and a major cleaning of floors and bathrooms! The staff there was nice.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious, modern, and generally comfortable with full kitchens and good beds, but some guests report noise from neighbors, pets, corridors, or appliances, and occasional maintenance issues such as leaking showers or bright exterior lighting.

Related guest reviews

10

Todd

Nov 19, 2023

·

Stayed 1 night

Hotel was nice, modern and clean. Our room was quiet. We would definitely stay here again.

10

Linda

Apr 4, 2025

·

Stayed 1 night

We stay in this Homewood Suites once or twice a year. It is clean with comfortable beds and a nice staff. Having a full refrigerator is important to us. It's location right off I95 is very convenient.

10

Jeff

Mar 29, 2025

·

Stayed 1 night

Loved the clean rooms and amenities. Hated the loud noise coming from the room above until 4am.

2

Curtis

Aug 9, 2025

·

Stayed 1 night

The bathroom door locked from the inside, we had trouble finding staff to unlock the door. It was 4:00 am, no staff was available to open the door until 7:30 am. We had to go to the lobby to use the bathroom,

8

William

Jan 12, 2025

·

Stayed 1 night

Our room had a noisy refrigerator that made sleeping difficult. If not for that, it would have been a great stop.

10

Karen

Aug 8, 2025

·

Stayed 1 night

We have been very pleasantly surprised by the quality of the Homewood Suites here in Florence. We were greeted by friendly and attentive staff, and the lobby was beautifully decorated and clean. Our room was spacious and full of amenities. We especially appreciated the free laundry service available to us, as we were nearing the end of our travels and needed some items cleaned. Many shopping and dining options are in close proximity too!

10

eric

Jul 1, 2025

·

Stayed 1 night

Nice hotel, modern, great staff, large rooms

8

kathleen

Jun 10, 2024

·

Stayed 1 night

very large rooms, clean

6

Shelby

Jul 29, 2025

·

Stayed 1 night

The shower kept leaking to the floor, room felt dirty and musky. The pool was disgusting, looks like it wasnt cleaned in days, had bugs and cigarettes in it. The breakfast was okay. I was harrased all morning to check out on time, check out was 12pm, i shouldnt be called and people coming to my door asking me to check out before 12pm it was overwhelming.

8

Natasha

Jan 7, 2024

·

Stayed 2 nights

This is a very nice hotel! I enjoyed my stay. The only complaint I have, is my room was in the front just behind the flag pole. So, the super bright lights that shine on the flag pole shined directly into my room all night. The blackout curtains didn’t stand a chance.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, welcoming, and accommodating. However, several guests reported issues such as overbooking or wrong room types, delayed assistance (including overnight), early checkout pressure, and billing or pet-fee disputes.

Related guest reviews

2

Mostafa

Jul 20, 2025

·

Stayed 1 night

I booked a one bedroom suite and they gave me a studio. I asked them to change and they said they have no more suites.

2

Danielle

Jan 3, 2026

·

Stayed 1 night

We were not given the room we booked and told that they were sold out and there was nothing they could do.

10

Thomas

Oct 24, 2025

·

Stayed 4 nights

Property clean and updated. Staff extremely welcoming. Rooms clean and updated. Really comfortable stay.

10

Andrew

Dec 27, 2022

·

Stayed 19,346 nights

Brand new property. The staff were so kind and helpful. Everything was sparkling clean and you can’t really ask for any more. We forgot toothbrushes for the children, no problem, complimentary ones provided by the staff. Everyone from the front desk, to breakfast staff, to maintenance were just genuinely kind and helpful. Wonderful experience!

2

Curtis

Aug 9, 2025

·

Stayed 1 night

The bathroom door locked from the inside, we had trouble finding staff to unlock the door. It was 4:00 am, no staff was available to open the door until 7:30 am. We had to go to the lobby to use the bathroom,

2

Travis

Jul 13, 2024

·

Stayed 1 night

The stay itself was uneventful. It was a normal hotel experience-no better, no worse. The nightmare began when the hotel clerk claimed the room had not been prepaid and charged our card for the stay-even though we had already prepaid. Hotels.com was "not able to reach the hotel" and promised to follow up. We DID have pets, so we expected a $50 pet fee as promised in the terms and conditions. HOWEVER, the second charge was for $150-not the $50 pet fee stated on hotels.com. Fast forward about two weeks, and I have gotten nothing but the run around from both Homewood Suites and hotels.com. First, the manager was going to refund the extra payment. Then, they couldn't "find" the charge. Then, the manager was refusing to refund. Now, today, all of a sudden it's "the pet fee." It's very clear they charged far more than they should have and are not the least bit apologetic about it. I would suggest only using a card that has the amount you expect to pay. We normally really like staying at Homewood Suites hotels, but this experience has really soured us and it's unlikely we will be back unless they admit their mistake and undertake training for their staff so this doesn't happen to anyone else. Good luck!

10

Portia

Jul 21, 2025

·

Stayed 1 night

I would stay here again. Very good customer service.

8

Jason

Sep 18, 2023

·

Stayed 1 night

We have stayed here three times now and this was the first time we were slightly annoyed. The bed was nice and comfy the bathroom was clean, the breakfast was yummy. The only negative I can say is check in was not good. Check in time was 3pm we got there at 4pm and our room was not ready for us till 5:20. Then we went to the desk for a blankt and there were none clean. we were told one would be brought up when it was clean. That didn't happen.

10

Lelia

Aug 13, 2025

·

Stayed 1 night

The front desk lady named Caroline made my stay exceptionally great. I was having an incredibly frustrating day and she greeted me with such professionalism and kindness.

2

faith

Nov 17, 2024

·

Stayed 1 night

Hotel was overbooked and it was a inconvenience. Got no messages no call nothing to let me know i had no room ( got their before 10) than sent me to another hotel which was not what I paid for.. Very disappointed. These hotels are overbooked and we suffer. Only great thing i experience was the Lady at the desk on third shift..

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AI-generated summary based on recent guest reviews

Location

Right off I‑95 and close to restaurants, shopping, and gas, making it an easy overnight stop. Several guests described it as safe and quiet.

Related guest reviews

10

Linda

Apr 4, 2025

·

Stayed 1 night

We stay in this Homewood Suites once or twice a year. It is clean with comfortable beds and a nice staff. Having a full refrigerator is important to us. It's location right off I95 is very convenient.

10

Xu

Jun 23, 2023

·

Stayed 1 night

Good location, clean room, friendly staff, pets friendly hotel.

10

Chad

Feb 20, 2023

·

Stayed 2 nights

Friendly staff clean hotel close to restaurants

10

Xu

Oct 3, 2025

·

Stayed 1 night

Good location, friendly staff, clean room.

8

MURAT

Feb 19, 2024

·

Stayed 1 night

We stayed there overnight on our way to Florida. Overall we had a good stay. The room was big and clean but breakfast needs improvement. Not too many choices.

8

Michael

May 10, 2023

·

Stayed 1 night

Clean and safe place to stay. Breakfast is severely lacking, house coffee is not good. But overall a good place to stay

10

Xu

Apr 6, 2024

·

Stayed 1 night

Good location, very clean, pet friendly .

10

Robert

Jul 28, 2025

·

Stayed 3 nights

Nice hotel in a very convenient spot. Right off I95 close to many restaurants, gas, grocery, etc. Room was nice, decent buffet breakfast, staff we very nice. It was a good choice.

10

Brian

Jul 8, 2024

·

Stayed 1 night

Very clean hotel, easy on/off I95. Dining options in the area Texas Roadhouse, Outback, Chilis etc….. Also there is a Target Store near the hotel about 0.25 miles away.

10

Kelvin

Jun 21, 2023

·

Stayed 2 nights

The location of the hotel is excellent surrounded by all of the major restaurants and shopping centers. The staff were great and the room was awesome the suite had full size fridge, table top stove, couch nice comfy king size bed all the amenities of homes Wife and I loved it.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised as very good to excellent with attentive staff, though some guests found it just okay or limited. A few mentions note an evening social or free dinner.

Related guest reviews

10

Garth

Dec 28, 2024

·

Stayed 1 night

Very clean. Great breakfast.

10

Alithia

Jun 15, 2025

·

Stayed 4 nights

Friendly staff and good food

10

Candice

Nov 26, 2023

·

Stayed 1 night

The best free hotel breakfast I've ever had! Everything clean and great customer service.

10

Xu

Jan 19, 2023

·

Stayed 19,375 nights

Good location, friendly staff, clean room, free dinner.

8

MURAT

Feb 19, 2024

·

Stayed 1 night

We stayed there overnight on our way to Florida. Overall we had a good stay. The room was big and clean but breakfast needs improvement. Not too many choices.

8

Michael

May 10, 2023

·

Stayed 1 night

Clean and safe place to stay. Breakfast is severely lacking, house coffee is not good. But overall a good place to stay

10

George

Aug 18, 2024

·

Stayed 2 nights

The kitchen staff was extremely attentive to our requests for our tennis team stay. Thank you staff!!!

10

Jennifer

Feb 21, 2023

·

Stayed 1 night

Great breakfast and clean comfortable room ~ I would stay again!

10

Sallie

Nov 3, 2023

·

Stayed 1 night

Great location and great staff and breakfast food.

6

Shelby

Jul 29, 2025

·

Stayed 1 night

The shower kept leaking to the floor, room felt dirty and musky. The pool was disgusting, looks like it wasnt cleaned in days, had bugs and cigarettes in it. The breakfast was okay. I was harrased all morning to check out on time, check out was 12pm, i shouldnt be called and people coming to my door asking me to check out before 12pm it was overwhelming.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $210	16 $189	17 $220
18 $144	19	20	21 $157	22 $167	23 $166	24 $166
25 $165	26 $166	27 $166	28 $166	29 $166	30 $155	31 $152

Su	Mo	Tu	We	Th	Fr	Sa
1 $119	2 $118	3 $127	4 $166	5 $166	6 $233	7 $239
8 $119	9 $125	10 $144	11 $173	12 $146	13 $142	14 $168
15 $119	16 $187	17 $199	18 $199	19 $151	20 $164	21 $183
22 $126	23 $128	24 $130	25 $168	26 $186	27 $173	28 $184
29 $119	30 $142

Homewood Suites by Hilton Florence

Prices for Homewood Suites by Hilton Florence

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Studio Suite, 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub

Suite, 1 Bedroom

Studio, 2 Queen Beds

Studio, 1 King Bed, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Roll-In Shower)

Guest reviews of Homewood Suites by Hilton Florence

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Homewood Suites by Hilton Florence

Prices for upcoming dates