Name: SpringHill Suites by Marriott Chicago Southeast/Munster, IN
Address: 9651 Calumet Avenue, Munster, Indiana, United States of America, Munster, Indiana, US
Price range: $226–$393 per night
Rating: 8.5

What guests think

At SpringHill Suites by Marriott Chicago Southeast/Munster, IN, travellers consistently note very clean spaces, friendly staff, comfortable, spacious rooms, and a convenient location near parks and many restaurants, making it a solid choice for family trips, events, and quick stopovers.

Breakfast feedback is mixed, with several guests pleased but multiple reviews citing limited variety and missing items like waffles. Several guests also reported overbooking or reservation mishaps, strict check‑in policies, billing issues, or unfriendly interactions. Good for short stays; verify breakfast and booking details if these matter to you.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool is popular with families, though multiple reviews mention closures or limited access; one guest wished for a hot tub. Parking is described as easy.

Related guest reviews

10

Edith

Jun 9, 2024

·

Stayed 1 night

Clean & nice pool area. Breakfast was okay. Only thing is I think kids (not staying at the hotel) were going in through the side door to use the hotel pool.

10

Jaime

Jun 16, 2025

·

Stayed 1 night

Stayed here for one night on our way to KY. It was nice and the room was a decent size. The kiddos enjoyed the pool and we all enjoyed the breakfast options. Would definitely stay again.

2

Yoleatha

Jun 4, 2024

·

Stayed 2 nights

Our experience here was booked almost 3 weeks ago this was my Birthday weekend and they waited until my husband and I drove 3 hours to gey there to say that they sent a email out this morning to say they were canceling our room due to over booking.Totally unacceptable, you should have called us, no one checks emails on the weekend or for getaways.Then they placed us in a Hotel the Fairfield Inn for 1 night, we went to church and the housekeeper stole our wings and chinese food out of the refrigerator.I will never stay here again, the ladt three times the pool was not even open.I was so disappointed due to I liked this hotel, it is right by our church at Family Christian Center.But never again! THANKS FOR RUINING MY BIRTHDAY

6

Rita

Feb 15, 2024

·

Stayed 2 nights

My grandkids liked the indoor pool. The room was okay. We didn't like the large frosted glass pane on the bathroom door that lit up the whole room when someone got up to use the bathroom during the night. The breakfast was okay too -- nothing special, but attendants kept it well stocked. Front-desk staff were helpful.

10

Lesia

Jul 2, 2024

·

Stayed 2 nights

I love this property clean very friendly staff,good parking area.Across the street from a beautiful park and walking trail.

10

Alex

Jun 29, 2025

·

Stayed 1 night

Was looking for accommodations for the family for my daughter’s birthday, Nestled in Munster Indiana Springhill comes across my search, let me tell you, a Gem!!! Quiet, clean, efficient!!! The kids had a ball in the pool area, went out for some sun in the convenient park across the way and back to the pool!! House keeping staff awesomely effective! Front desk extremely helpful! If you’re looking for a Great get away, or quick stay, Springhill is the way!! Thank you Team!!!

6

Yoleatha

Apr 10, 2023

·

Stayed 1 night

My Husband and I have always booked we the Springhill Suites nationwide, I love the cleaniness of the rooms and the hospitality of staff.However, I have booked here twice and the pool was not working, this is the one of the important reasons why people book hotels with pools.This time there was a lot of spring breakers there it was a lot if noise, we love this hotel as well due to it right by our home church at Family Christian Center.I think it will be awhile before we stay anytime soon, I just hope they fix the issues and concerns very soon, after spending 200.00 for a night this was unacceptable

10

Anne

Sep 27, 2025

·

Stayed 1 night

Parking was easy, and location was great for where we were going.

10

Brenda

Jul 26, 2023

·

Stayed 1 night

Nice big room. Very comofrtable bed and linens!! Clean as soon as we walked in front door. Only wish there was a hot tub.

8

Monica

Mar 3, 2023

·

Stayed 1 night

Very nice clean very clean breakfast was hot my kids really enjoyed the pool overall we enjoyed our stay next time I go going by myself to relax n yeah I love the view I had⭐️⭐️⭐️⭐️⭐️

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness earns frequent praise across rooms and common areas, with many describing the hotel as very clean. A few reviews reported stained furniture or towels and inconsistent housekeeping.

Related guest reviews

10

douglas r

Nov 12, 2024

·

Stayed 3 nights

Clean and updated

10

Vanja

Nov 25, 2024

·

Stayed 2 nights

Everything was very good. Check In and check out was short and smooth. Breakfast was good. The room, the whole hotel was very clean.

6

Jeffrey

Jul 25, 2024

·

Stayed 1 night

Room furniture and carpet was stained

10

Norma

Nov 26, 2023

·

Stayed 1 night

I liked the location and cleanliness, size of the rooms.

4

Colette

Oct 15, 2023

·

Stayed 1 night

Room sofa was dirty, carpet dirty. Some sort of brown liquid splatter on the headboard. Stained towels. Room not worth the amount I paid. Disappointed

10

Micheal

Sep 20, 2023

·

Stayed 1 night

This property is always clean.

10

Katherine

Apr 15, 2024

·

Stayed 1 night

Clean and Quiet perfect for quick family visit

10

Bernice

Dec 27, 2025

·

Stayed 1 night

The room was clean and the staff were courteous.

10

Kristin

Nov 30, 2025

·

Stayed 2 nights

Clean room friendly staff and location to what I needed

6

Nely

Jun 3, 2024

·

Stayed 3 nights

Housekeeping is terrible. Didnt fix the bed. Didnt clean the bathroom. Didnt replace the toilet paper.

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Rooms

Rooms are generally spacious and comfortable, with many appreciating suite layouts and beds. Some guests noted noise from thin walls or nearby facilities, bright bathroom barn doors, temperature control issues, or inadequate blackout shades.

Related guest reviews

8

Evelyn

Apr 21, 2024

·

Stayed 3 nights

Nice location. Hotel and staff was fine overall. Room layout was best for a lone traveler or couple. There were room temperature challenges that the hotel is working to address.

10

Kathleen

Jun 22, 2025

·

Stayed 2 nights

Hotel was conveniently located to family and restaurants. Size of room and comfort of bed and sofa were a plus.Breakfast was good.

10

Norma

Nov 26, 2023

·

Stayed 1 night

I liked the location and cleanliness, size of the rooms.

10

Jaime

Jun 16, 2025

·

Stayed 1 night

Stayed here for one night on our way to KY. It was nice and the room was a decent size. The kiddos enjoyed the pool and we all enjoyed the breakfast options. Would definitely stay again.

8

Mariah

Jun 7, 2025

·

Stayed 3 nights

We enjoyed our 3 night stay at this hotel. It was in a decent location for what we needed. It is close to several medical facilities, so if i you are a light sleeper, rhe ambulance noise might be an issue. Otherwise the rooms were pretty and clean. I don't feel as though breakfast had very many options and the attendant was not the nicest towards my family. Otherwise, i would consider staying at this hotel again.

4

Christy A

Feb 16, 2025

·

Stayed 1 night

The shades in our room would not close. There was a gas station next to us so the high beams from the gas station lights shined in our room all night. Making it very difficult to sleep. The Marriott has one job to provide us a place to sleep and comfort and they certainly blew it tonight for us.

6

Jorge Camilo Jaime

Sep 8, 2025

·

Stayed 3 nights

Room w@ noisy

10

Laythell

Sep 7, 2025

·

Stayed 2 nights

We really enjoyed our stay at the hotel. My ONLY issue was that the walls were incredibly thin and you could hear everything that your neighbors were saying.

10

Brenda

Jul 26, 2023

·

Stayed 1 night

Nice big room. Very comofrtable bed and linens!! Clean as soon as we walked in front door. Only wish there was a hot tub.

8

Monica

Jul 7, 2024

·

Stayed 1 night

Overall, we had a great stay. The room was very nice, comfortable, large and well-appointed. We enjoyed the space, the separate living room and the walk in closet. It was decorated well. The bathroom was large, however, although decoratively the “barn door” bathroom was nice, it was not a good choice with a glass insert. The door was right in front of the beds and the light was extremely bright during the night if someone went to the bathroom. It was not a good choice for a hotel room where families or people need to get up at different times to get ready or use it during the night while others are sleeping.

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Service

Staff are often friendly and helpful, and check‑ins are smooth. However, some guests reported overbooking or reservation changes, strict age/noise policies, billing disputes, and occasional rudeness.

Related guest reviews

10

LAJEAN

Oct 11, 2025

·

Stayed 5 nights

This place was amazing staff was great. Hotel must be careful with over booking guests.

2

Anthony

Feb 18, 2025

·

Stayed 1 night

Terrible service. Front desk refused to add my guest’s name to the reservation despite me informing them that Expedia added the name via app. The hotel downgraded my room without notice and did not accommodate for inconvenience.

10

Michelle

Feb 20, 2025

·

Stayed 1 night

Front desk was kind and helpful. Gave great descriptions of what your hotel offers. Super polite. Will definitely return!

10

Linda

Jun 11, 2025

·

Stayed 1 night

Front desk helped a ton. Switched rooms since bathroom door wouldn’t close.

10

Blair

Dec 10, 2023

·

Stayed 1 night

The stay was amazing. The room was clean and up to date with fixtures. The front desk was very nice and helpful

2

Yoleatha

Jun 4, 2024

·

Stayed 2 nights

Our experience here was booked almost 3 weeks ago this was my Birthday weekend and they waited until my husband and I drove 3 hours to gey there to say that they sent a email out this morning to say they were canceling our room due to over booking.Totally unacceptable, you should have called us, no one checks emails on the weekend or for getaways.Then they placed us in a Hotel the Fairfield Inn for 1 night, we went to church and the housekeeper stole our wings and chinese food out of the refrigerator.I will never stay here again, the ladt three times the pool was not even open.I was so disappointed due to I liked this hotel, it is right by our church at Family Christian Center.But never again! THANKS FOR RUINING MY BIRTHDAY

6

Castell

Oct 26, 2023

·

Stayed 3 nights

Overall experience at the hotel was pleasant, issue is billing from your hotel, where I was charged twice for an incidental fee associated with the room. Why, no one can fully explain other than an incidental fee that’s charged to my credit card that would come off at a later date, and no date could fully explain. No one likes to see a double charge on their credit card for a room that was paid for at check out.

10

Lorraine

Nov 24, 2023

·

Stayed 2 nights

Staff very friendly and helpful

10

Charita

Apr 18, 2023

·

Stayed 2 nights

The property was clean and quiet. I needed early check-in to prepare for an event and Marissa was amazing at accommodating me. She elevated my service as a customer. Way to go!

2

Caleb

Aug 18, 2025

·

Stayed 1 night

Called ahead of time to make sure my son could check in. He is 20, one week away from being 21). Their representative said he could check in. When he arrived he was denied check in and left with no place to stay. Kassandra was unhelpful and unwilling to help in any way. Would not recommend. Thankfully we found a hotel last minute that would accommodate him.

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Location

Widely praised for proximity to a park with walking trails and ponds, numerous nearby restaurants, and easy access to Chicago and local venues. Some mention ambulance noise due to nearby medical facilities.

Related guest reviews

10

andrea

Jun 26, 2024

·

Stayed 1 night

This is a great property surrounded by a beautiful park with ponds and walking paths. The dining options are literally out the back door. Every cuisine is represented in these restaurants. From swanky to casual great experience.

10

Maria

Jul 19, 2024

·

Stayed 2 nights

The location. I absolutely loved the park right in front of the hotel & the walking trail

10

Kathleen

Jun 22, 2025

·

Stayed 2 nights

Hotel was conveniently located to family and restaurants. Size of room and comfort of bed and sofa were a plus.Breakfast was good.

8

Lauren

Apr 20, 2024

·

Stayed 1 night

Just passing through on a trip to Chicago, but we really liked the room and the location. Will definitely keep this in mind for future passes through the midwest.

8

Mariah

Jun 7, 2025

·

Stayed 3 nights

We enjoyed our 3 night stay at this hotel. It was in a decent location for what we needed. It is close to several medical facilities, so if i you are a light sleeper, rhe ambulance noise might be an issue. Otherwise the rooms were pretty and clean. I don't feel as though breakfast had very many options and the attendant was not the nicest towards my family. Otherwise, i would consider staying at this hotel again.

10

Lesia

Jul 2, 2024

·

Stayed 2 nights

I love this property clean very friendly staff,good parking area.Across the street from a beautiful park and walking trail.

10

Anne

Sep 27, 2025

·

Stayed 1 night

Parking was easy, and location was great for where we were going.

10

Lynette

Jul 19, 2024

·

Stayed 4 nights

Hotel was great. Restaurants in area adequate

10

Nicole

May 12, 2024

·

Stayed 2 nights

Great hotel for team travel and great area with many dining options.

8

TANAKA

Feb 27, 2025

·

Stayed 1 night

There for a concert at Hard Rock. Close to Chicago. Clean room, comfortable bed. Dining nearby. Eggs and sausage for breakfast. Nice staff

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Dining

Breakfast feedback is mixed: several guests enjoyed it, but multiple reviews cite limited variety and missing items (e.g., waffles). Nearby dining options provide convenient alternatives.

Related guest reviews

10

Vanja

Nov 25, 2024

·

Stayed 2 nights

Everything was very good. Check In and check out was short and smooth. Breakfast was good. The room, the whole hotel was very clean.

10

Demarco

Aug 14, 2025

·

Stayed 1 night

Breakfast needs to be better

10

Jean

Aug 26, 2024

·

Stayed 1 night

Had a fantastic time here! The room was a little dated and worn down but the staff attentiveness and friendliness outshined. Breakfast was great and the night cap was the cherry on top! Excellent

10

Kathleen

Jun 22, 2025

·

Stayed 2 nights

Hotel was conveniently located to family and restaurants. Size of room and comfort of bed and sofa were a plus.Breakfast was good.

10

Jaime

Jun 16, 2025

·

Stayed 1 night

Stayed here for one night on our way to KY. It was nice and the room was a decent size. The kiddos enjoyed the pool and we all enjoyed the breakfast options. Would definitely stay again.

8

Mariah

Jun 7, 2025

·

Stayed 3 nights

We enjoyed our 3 night stay at this hotel. It was in a decent location for what we needed. It is close to several medical facilities, so if i you are a light sleeper, rhe ambulance noise might be an issue. Otherwise the rooms were pretty and clean. I don't feel as though breakfast had very many options and the attendant was not the nicest towards my family. Otherwise, i would consider staying at this hotel again.

10

Kerry

Nov 5, 2025

·

Stayed 4 nights

Front desk was excellent but breakfast needs more and better options

10

Mary Ann

Oct 26, 2025

·

Stayed 2 nights

Beautiful hotel with comfortable beds and my family loved the breakfast.

2

Kayla

Feb 2, 2024

·

Stayed 2 nights

Breakfast was not very good. Front desk workers were extremely rude. We were yelled at 3pm to quiet down while playing card games. Scolded at check in to watch our kids. Not family friendly at all.

8

Amanda

Oct 13, 2025

·

Stayed 1 night

The breakfast was not like other places we have visit. It wasn’t a variety. My kids were looking forward to the waffle station that they have at other hotels. The cereal flavor wasn’t kids friendly. No regulat bacon or sausage. So my kids wasn’t able to eat breakfast & I noticed a lot of kids only got the orange which was the only fruit available . The breakfast seem like it was geared towards an older crowd.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$132
February	$149
March	$141
April	$167
May	$196
June	$186
July	$213
August	$214
September	$162
October	$177
November	$149
December	$140

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $329	17 $332	18 $393	19 $353
20 $334	21 $338	22	23 $338	24 $338	25 $246	26 $250
27 $274	28 $271	29 $273	30 $273

Su	Mo	Tu	We	Th	Fr	Sa
				1 $271	2 $240	3 $238
4 $258	5 $258	6 $260	7 $258	8 $260	9 $318	10 $315
11 $270	12 $264	13 $270	14 $265	15 $269	16 $316	17 $309
18 $256	19 $261	20 $258	21 $261	22 $256	23 $288	24 $285
25 $250	26 $250	27 $250	28 $250	29 $250	30 $226	31 $227

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds, Roll-In Shower, Park View

Suite, Multiple Beds, Park View

Suite, Multiple Beds, Accessible Bathtub, Park View

Suite, Multiple Beds, Accessible Bathtub

Suite, Multiple Beds, Hearing Accessible, Park View

Suite, Multiple Beds

Suite, Multiple Beds, Hearing Accessible

Guest reviews

Very good

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about SpringHill Suites by Marriott Chicago Southeast/Munster, IN

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Prices for upcoming dates