Milton 5, 99 Pacific Drive

My family and I stayed in this apartment for a week and were unfortunately quite disappointed with its condition. The apartment was not clean on arrival. There was dust hanging off the walls and visible on tables, the tables in the living room had crumbs when we arrived, the fridge had not been cleaned and had a strong, unpleasant smell, and the bed linen had marks and an odd odour. My family and I had to buy additional cleaning products to clean parts of the apartment. The washing machine also had mould, and when we attempted to use it, we were unable to open the door for two days despite trying multiple methods.We requested additional linen from Lifestyle, and while it was provided, it unfortunately contained mould spores, making it unusable.Initially, Lifestyle were accommodating and responsive; however, toward the end of our stay they stopped responding to our concerns, which was very disappointing.The location and view are lovely, but unfortunately this did not make up for staying in an apartment that was not clean or well maintained.

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Amazing location with spectacular views! The apartment was beautifully styled with elegant touches like chandeliers and charming decor that made it feel really special. The layout was ideal, and the timber floors added a lovely warmth. Having a secure lock-up garage was a great bonus, and the after-hours key collection option made check-in super convenient. We had a fantastic stay! Only downfalls were attention to detail to cleaning, clearer welcome info, improved accessibility, and a few updates to enhance the overall stay.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Hi, we enjoyed our stay, especially the spacious rooms, the chandeliers and the magnificent views. This is a really unique and delightful apartment. We were disappointed with the kitchen; eg, fridge and drawers hadn’t been wiped out/ dripping tap / very poor quality saucepans (including a large pot and frypan with damaged handles, which are dangerous to use), stools at kitchen bench too wobbly to sit on. The general cleaning wasn’t great-lots of dust and cobwebs (I can send a photo of the massive cobweb between the kitchen bench and sliding door). Making some small changes would give this property a big lift.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Refreshing views and space. Loved seeing dolphins and whales from the balcony each day. Comfortable towels and sheets, though the provision of hand towels and more than 1 tea towel would be helpful. Also you may need to consider signage asking people not to feed the kookaburras. I suspect this has been happening as for the first time we were unable to eat at the outdoor table without kookaburras snatching our food, despite our best efforts. Otherwise, everything was fabulous! Thank you!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The family and I really enjoyed our stay! We would definitely come back.