Name: Best Western Plus Hinton Inn & Suites
Address: 340 Smith St, Hinton, Canada, Hinton, Alberta, CA
Price range: US$113–US$317 per night
Rating: 8.8

What guests think

At Best Western Plus Hinton Inn & Suites, travellers repeatedly highlight very clean, spacious rooms, friendly staff, and family-friendly amenities like the pool, hot tub, and complimentary breakfast, making it a convenient base for visits to Jasper and Hinton.

Guests frequently note modern, quiet rooms, with many suites featuring kitchenettes. Common pain points include crowded or undersized breakfast seating, occasional pool or hot tub closures or maintenance issues, and inconsistent housekeeping. The location is quiet and just off the highway, but not walkable to most dining, so expect to drive. Overall, expect a clean, comfortable, good-value stay well suited to families and road-trippers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, hot tub and a small gym are popular, and parking is easy. Recurring issues include occasional pool or hot tub closures/maintenance, limited gym equipment or warm temperature, and amenities that feel crowded for the hotel’s size.

Related guest reviews

10

Wade

18 Mar 2025

·

Stayed 1 night

Top notch place. Felt brand new. Good pool and great gym. Restaurant attached (Ricky’s) was super handy. Breakfast was typical but done well. Only complaint was the A/C Heater units are disruptively loud. We actually had to change rooms and the second one was a little bit better. Staff were tremendous in helping, though.

10

nadeen

27 Jun 2025

·

Stayed 1 night

The pool/waterslide were great for kids. The room was nice and comfortable. And the breakfast was high quality and delicious.

8

Ana Liza

2 Jun 2025

·

Stayed 1 night

My family and I had a great stay at this hotel! The staff were all very friendly and helpful, making us feel welcome from the moment we arrived. The facilities were clean and well-maintained, and I really appreciated the coffee station being available throughout the day and night—such a nice touch! The pool area was quiet and relaxing, although the jets in the hot tub didn’t seem to be working during our visit. Still, it didn’t take away from the overall experience. A special mention to the breakfast staff—they were fantastic! Always friendly and attentive, and they kept the breakfast area fully stocked and spotless. I’d definitely stay here again.

8

Brian

9 Sept 2025

·

Stayed 2 nights

The room would have been perfect if the shower was clean. Bed was soft, room was very functional and attractive, and everything in the suite was well stocked. Loved the view. The hotel would have been perfect if a phantom sewage smell wasnt present every night from 10pm until dawn. The staff was polite and attentive, amd parking was ample. The location was conveniently off the highway but the prices in town were pretty inflated. For us, the proximity to sites and attractions was great. We would not only recommend this hotel, we will definitley stay again if in the area.

10

Maria

6 Oct 2025

·

Stayed 2 nights

Beautiful place with a great pool and hot tub. My family of 5 were very comfortable in our large room!

10

vinisha

27 Jun 2023

·

Stayed 2 nights

The place was nice and clean but we booked it for the swimming pool which when we reached was not working. The charges we paid included the use of a pool which wasn’t working. So the purpose of buying such an expensive place was defeated.

8

Chris

27 Jul 2024

·

Stayed 4 nights

Its decent. The place is super busy and doesnt have enough space for breakfast pool or gym. The amenities are too small for this hotel for most people to use.

6

ashok

27 Jun 2023

·

Stayed 2 nights

Hotel was clean. Friendly staff. the main reason i booked the hotel was because of the pool, however their pool was under maintenance and i couldn't use it in our 2 nights of stay. that was the sad part.

8

Kimberly

2 Sept 2025

·

Stayed 2 nights

The pool, hot tub, gym and breakfast all made this location a great stay. We also very much appreciate you having rooms with beds that allow for a family of 5. Its a rare treat.

10

Colton

28 Aug 2024

·

Stayed 1 night

Fitness centre is out of sanitizing wipes

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Cleanliness

Reviews consistently praise very clean rooms and common areas, with a new or well-kept feel. Several report lapses such as missed housekeeping, an unclean shower, a clogged sink, or intermittent smoke/sewage odors.

Related guest reviews

10

Dawn Erin

15 Nov 2025

·

Stayed 2 nights

Room spotless, quietest stay despite room facing elevator doors! I couldnt hear any hallway noise.

8

Ana Laura

9 Aug 2025

·

Stayed 2 nights

Elevators and floor rugs never clean

8

Audrey

16 Oct 2024

·

Stayed 1 night

Fast check in. The room was not as clean as it should be. Floor needed sweeping and garbage from last person.

8

Brian

9 Sept 2025

·

Stayed 2 nights

The room would have been perfect if the shower was clean. Bed was soft, room was very functional and attractive, and everything in the suite was well stocked. Loved the view. The hotel would have been perfect if a phantom sewage smell wasnt present every night from 10pm until dawn. The staff was polite and attentive, amd parking was ample. The location was conveniently off the highway but the prices in town were pretty inflated. For us, the proximity to sites and attractions was great. We would not only recommend this hotel, we will definitley stay again if in the area.

10

Roman

9 Aug 2025

·

Stayed 1 night

clean tidy hotel, large room with clean bed linen, nice that there is laminate flooring and not carpet, clean spacious bathroom

6

Sharatendu

8 Jul 2025

·

Stayed 1 night

staff was friendly, but was disappointed with a clogged sink…and no resolution

4

Nelly

15 Jun 2025

·

Stayed 3 nights

Stayed for 3 nights. Room was not cleaned unless specifically requested. Even then, the cleaning was minimal — no soap or toiletries were replenished.

10

Peter

27 Apr 2025

·

Stayed 1 night

No complaints. Check in quick easy, front desk young lady friendly polite proficient. Was really impressed with cleanliness of our room. Even the hallways, lobby area. Our 2nd floor was nice and quiet. Enjoyed our one night stay. Will seek out Best Western Plus stays on future travels.

6

Elizabeth

19 Nov 2025

·

Stayed 1 night

Smoky bathroom

10

Jennifer

7 Jul 2025

·

Stayed 1 night

Phenomenal cleanliness as well as great space to spread out!

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Rooms

Rooms are regularly described as modern, quiet, and generously sized, with many suites featuring kitchenettes that suit families. Some guests mention soft or uncomfortable beds/pillows, loud A/C, shower or A/V quirks, or other minor maintenance issues.

Related guest reviews

6

Peter

21 Jun 2024

·

Stayed 1 night

Shower stall was terrible, glass door with gap in the middle, water all over floor as a result. What about the heavy, lumpy huge pillows?

10

Ryan

6 Jan 2026

·

Stayed 3 nights

Spacious suite. The hotel was quiet and clean, and the full kitchenette was perfect for our ski trip. The hot tub was a plus and the breakfast was suitable for our family, with lots of choices. The specialty coffee available all day was a bonus! Will definitely stay here again

8

Amber

2 Aug 2023

·

Stayed 1 night

My room was very spacious and comfortable. Air conditioner had a horrible perfume smell though. Not sure why they need to add an aur freshener scent to it. Thankfully a small window opens up! The pool area was ok but nothing that great. It could be fixed up and better lit. Breakfast is was what you would expect as a free add on.

6

Angyue

29 Nov 2023

·

Stayed 1 night

Overall it’s OK, just the fan/AC in my room is VERY loud. I had a hard time falling into sleep.

10

WOJCIECH

17 Oct 2025

·

Stayed 1 night

Big rooms. Friendly staff.

10

Ashraf

11 Sept 2025

·

Stayed 2 nights

Big rooms with kitchen!

10

Barry

4 May 2023

·

Stayed 1 night

Well planned out room with ample space.

8

Lisa

23 Jul 2025

·

Stayed 2 nights

Found the beds a bit too soft and pillows were too soft.

4

Attila

4 Jun 2023

·

Stayed 1 night

The size and cleanliness of the room were perfect. The AC unit was extremely noisy, we turned it off. There were two cable TV in the room, but both were useless, the receiver didn't work at all.

10

Chrissy

6 Oct 2025

·

Stayed 2 nights

Best Western Plus is always my go to anywhere I go. The BWP at Hinton is the best so far. The staff are very accommodating. The room is clean and spacious. I always prefer the two queen with kitchen.

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Service

Staff are widely described as friendly, welcoming, and efficient at check-in/out. However, reports of uneven service appear, including unfriendly interactions, difficulty reaching staff, missed housekeeping, and rare but serious errors like reassigning an occupied room.

Related guest reviews

8

Judith

4 Jul 2025

·

Stayed 3 nights

The front desk lady (tall lady) was not customer friendly. Seems she needs to get customer service training

6

Denise

29 Dec 2024

·

Stayed 1 night

As soon as we got there, the staff member that helped us was very unfriendly and seemed like he didn’t want to help us. When we got to the room, the room was nice, but there was a smell of sewer coming from the bathroom drain. We phoned the front desk and the same guy answered the phone. After telling him the problem he mumbled “What the ____” He put us in a new room begrudgingly. I’d stay there again if I didn’t have to deal with him.

10

Brett

6 Nov 2025

·

Stayed 2 nights

The check in and check out were both quick and the front desk staff were friendly. The room was spacious and clean. They supplied a breakfast or you could eat at the Ricky’s which was attached. Location was quiet.

8

IRFAN

20 May 2025

·

Stayed 2 nights

Nice hotel! We stayed at your hotel for two nights and had booked a good room. However, when we returned to our room on the second day, we found that it had not been made up, even though we had informed one of the staff members in the morning before leaving. We were quite disappointed by this oversight, as we expected the room to be cleaned and refreshed during our absence. We hope you will take note of this and ensure better communication and service in the future. Thanks Thank you.

2

Brittney

2 Aug 2023

·

Stayed 1 night

We added a night onto our trip and called them to advise them. When we checked in, we also discussed the extra day. The last morning we chatted with them again about the added last day and was assured that everything was in order. Later that night they assigned that room to another guest, so while we laid in bed another guest came in.

10

Teresa

8 Jul 2025

·

Stayed 1 night

Staff was extremely welcoming

10

Shawn

31 Mar 2025

·

Stayed 1 night

Overall it was great. Only complaint was every time I went to the front desk no one was around. 1 time I even called and said I was standing at the front desk. Then they came out from the back Best breakfast options I have had in along time. Would definitely stay again

10

Peter

27 Apr 2025

·

Stayed 1 night

No complaints. Check in quick easy, front desk young lady friendly polite proficient. Was really impressed with cleanliness of our room. Even the hallways, lobby area. Our 2nd floor was nice and quiet. Enjoyed our one night stay. Will seek out Best Western Plus stays on future travels.

4

Brittney

3 Aug 2023

·

Stayed 1 night

They reassigned our room to another quest while we were in our room.

4

AKMAL

28 Aug 2023

·

Stayed 2 nights

The staff was non cooperative. The Check out time was 11 am I requested just to extend an hour but the receptionist refused bluntly.

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Location

Quiet setting just off Highway 16 makes it convenient for road trips and visits to Jasper National Park. Not walkable to most dining or shops, and a bit of a drive from Jasper’s townsite.

Related guest reviews

8

Addie

13 Aug 2025

·

Stayed 1 night

Beautiful setting on the edge of the Rocky Mountains. Hotel is new and clean. Area was quiet, outside of town. Friendly staff and clean hotel.

8

Yoshie

9 Jul 2023

·

Stayed 2 nights

Property was pretty nice and clean. We liked our room with full kitchen and very spacey 2 Queen room compared with other hotels. I wish location was a little bit closer to Jasper.

10

Bernard

15 Jun 2025

·

Stayed 1 night

Location

10

Prasad

19 Jul 2025

·

Stayed 2 nights

Had a great 2 night stay. Close to Jasper National Park

8

brock

6 Aug 2025

·

Stayed 2 nights

Check in was effecient, rooms were clean. You are not within walking distance of any restaurants or stores so will need to drive for food options outside the Ricki's Breakfast was scrambled eggs, sausage, waffles, toast and oatmeal. Gym was limited but at least not busy and one cables machine although air conditioning did not work as it's by the pool so quite warm and no way to turn off the hotel radio in that room. Expensive for what it was but appreciate it's due to location

8

Hannah

21 Jun 2024

·

Stayed 1 night

Our stay was good, it was a great place to be as a family. It's not in the main part of Hinton so you have to drive to get to the other areas with walking trails and parks. Unfortunately breakfast was super busy and a lot of time was spent waiting for items to be refilled, but if you get there right when it opens it's good! Overall though we would stay here again if we were in the area.

10

Hiren

13 Jul 2023

·

Stayed 3 nights

Great location

10

Steven

12 Nov 2023

·

Stayed 1 night

Stayed one night for our trip in the mountains. About an hour from town of Jasper. Nice small town as well with all the services priced normally compared to Jasper. Nice amd clean hotel!

10

Beverley

16 May 2025

·

Stayed 1 night

Right close to the highway so very convenient. Very clean and quiet.

10

Donald

28 Jan 2025

·

Stayed 1 night

Good location on the highway with a Rickys attached. Good breakfast in hotel.

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Dining

Complimentary breakfast is often praised for variety and taste, and the lobby specialty-coffee machine is a popular perk; the attached Ricky’s adds convenience. Recurring complaints include crowded seating, occasional stock or quality issues, and limited options for some diets.

Related guest reviews

8

HAROLD

18 Mar 2025

·

Stayed 1 night

The breakfast offerings are terrible, boiled eggs in cello with a yellow liquid inside and a expiration of 2 months forward. The food quality was sub par for the room price.

8

Nichole

9 Jan 2026

·

Stayed 3 nights

Clean rooms and a great breakfast. Loved the coffee/ hot chocolate machine in the lobby

10

Ryan

6 Jan 2026

·

Stayed 3 nights

Spacious suite. The hotel was quiet and clean, and the full kitchenette was perfect for our ski trip. The hot tub was a plus and the breakfast was suitable for our family, with lots of choices. The specialty coffee available all day was a bonus! Will definitely stay here again

10

Faye

18 Jul 2025

·

Stayed 1 night

Good stopover between jasper and Edmonton. Accommodation was very good. The only problem was lack of seating for breakfast. We ate on our laps in the only two chairs in the lobby.

10

Nancy V

21 Sept 2023

·

Stayed 1 night

Property is very clean and looks brand new. Breakfast not the best but pretty standard for continental breakfast…enough to start your day. Love the free specialty coffee in the lobby 24/7. Staff are friendly. Easy check in process.

8

Hannah

21 Jun 2024

·

Stayed 1 night

Our stay was good, it was a great place to be as a family. It's not in the main part of Hinton so you have to drive to get to the other areas with walking trails and parks. Unfortunately breakfast was super busy and a lot of time was spent waiting for items to be refilled, but if you get there right when it opens it's good! Overall though we would stay here again if we were in the area.

10

David

22 Jun 2024

·

Stayed 3 nights

Breakfast was great. Restaurant attached to property served very good food at reasonable prices

8

Vanessa

30 Mar 2024

·

Stayed 1 night

It was good. No issues except not a lot of gluten free options for breakfast.

10

Ryan

5 Jul 2025

·

Stayed 1 night

Perfect for a one night stop. Pool area was a bit small, but good enough for the kids. Breakfast area wasn't a great layout with a packed hotel. It was a little hard to find a spot. If you go early, it wouldn't be an issue.

10

Donald

28 Jan 2025

·

Stayed 1 night

Good location on the highway with a Rickys attached. Good breakfast in hotel.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$97
February	US$98
March	US$109
April	US$95
May	US$170
June	US$197
July	US$255
August	US$276
September	US$164
October	US$112
November	US$94
December	US$86

Su	Mo	Tu	We	Th	Fr	Sa
				1 $121	2 $120	3 $113
4 $118	5 $118	6 $118	7 $119	8 $118	9 $118	10 $118
11 $113	12 $118	13 $118	14 $113	15 $118	16 $119	17 $118
18 $118	19 $119	20 $119	21 $119	22 $119	23 $119	24 $119
25 $119	26 $119	27 $119	28 $119	29 $119	30 $118	31 $119

Best Western Plus Hinton Inn & Suites

Prices for Best Western Plus Hinton Inn & Suites

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed with Sofa Bed, Accessible (With Sofabed)

Suite, 2 Double Beds

Suite, 1 King Bed

Standard Room, 2 Queen Beds, Microwave

Standard Room, 1 King Bed, Microwave

Standard Room, 1 King Bed with Sofa Bed, Kitchenette (With Sofabed)

Suite, 2 Queen Beds, Microwave

Standard Room, 2 Queen Beds, Kitchenette

Suite, 1 King Bed, Microwave

Suite, 2 Queen Beds

Guest reviews of Best Western Plus Hinton Inn & Suites

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Best Western Plus Hinton Inn & Suites

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $301	21 $301	22 $309	23 $301	24 $301	25 $213	26 $317
27 $188	28 $202	29 $202	30 $188