Is parking available at the hotel?

Yes, self-parking is available for free on-site. Valet parking is also offered for a surcharge of SAR 50 per day. Parking facilities are wheelchair accessible, but height restrictions may apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately SAR 184 for adults and SAR 92 for children.

Does the hotel allow pets?

Pets are not allowed at this property, except for service animals, which are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in is available for a fee, subject to availability. Guests should contact the property in advance for arrangements.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge of SAR 225 per vehicle (one-way). Guests must contact the property with their arrival details to arrange the transfer.

What accessibility features does the hotel offer?

The hotel provides several accessibility features, including elevators, step-free entrances, wheelchair-accessible facilities, and a wheelchair-accessible registration desk. Additionally, there are designated parking spaces and a wheelchair-accessible business center.

Where is the hotel located in relation to key landmarks?

The hotel is located in the Ash Shuhada district of Riyadh, just a 2-minute drive from Granada Mall and 15 minutes from Riyadh Zoo. It is approximately 12.7 miles (20.5 km) from Al Faisaliyah Tower and 13.6 miles (21.8 km) from King Abdulaziz Historical Center. Public transport options are available nearby.

Does the hotel have a swimming pool?

Yes, the hotel features two indoor swimming pools. Guests can access the pools from 7:00 AM to 10:00 PM.

What are the hotel's policies for guests staying with children?

Children 11 years old and younger can stay for free when occupying the parent's or guardian's room using existing bedding. The hotel is family-friendly and offers amenities suitable for children.

What are the policies regarding extra beds and cribs?

The hotel does not provide specific information about extra beds or cribs. Guests are encouraged to contact the property directly for details regarding availability and any associated costs.

Hilton Riyadh Hotel & Residences

Average nightly price at Hilton Riyadh Hotel & Residences by month, last 12 months (USD)
Month	Average price
January	US$301
February	US$427
March	US$216
April	US$256
May	US$230
June	US$209
July	US$211
August	US$255
September	US$255
October	US$364
November	US$386
December	US$321

What guests think

At Hilton Riyadh Hotel & Residences, travellers praise the spacious, clean rooms, friendly staff, and standout breakfast, plus a convenient location by Granada Mall and the metro, though several reviews note inconsistent service and deposit or checkout policy frustrations.

Facilities include a gym and spa, separate men's and women's pools, a shisha lounge, and free valet parking, with occasional complaints about confusing car park or internal signage. Rooms are often quiet with city views, though a few guests mention very firm mattresses and slow Wi-Fi. Some guests find restaurant choice limited and prices high, while others commend the Armenian restaurant. Expect an upscale, business-friendly stay with extensive amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention a gym and spa, separate men's and women's pools, a shisha lounge, and free valet parking. A few note confusing car-park or internal signage and that the property spans two towers (hotel and residences).

Related guest reviews

8

Søren Rune

6 Feb 2025

·

Stayed 6 nights

Virkeligt god ophold, god service, venligt og serviceminded personale, rent og velfungerende business hotel. Eneste dårlige var at det varme vand i bruseren først kom efter at have løbet i 10-15 minutter ! Derefter kunne temperaturen ikke reguleres ordentlig.

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8

Wayne

5 Jan 2024

·

Stayed 1 night

It is a good property, clean, upscale and free valet parking.

10

Timothy

3 Jan 2026

·

Stayed 4 nights

A true five star! I can't remember the last time I stayed in such a ritzy hotel. A great, quiet room with a view, a generous breakfast buffet, the works. I chose the Hilton because the map showed close proximity to the line 6 Granadia station of Riyadh's new metro. This turned out to be a bit misleading: the Hilton is much closer to the metro than the map suggested. The station entrance is at the bottom of the hotel driveway. -- Travelers should be forewarned that there are two side-by-side buildings, one for long-term residents, with kitchenettes, and the other for conventional hotel guests like me.

10

Hadeel

9 Jan 2025

·

Stayed 3 nights

Amazing facilities and super friendly staff

10

BRYAN W

29 Oct 2025

·

Stayed 4 nights

Room was spotless, amenities were great, dining was great, all professional and will be staying here again and would recommend to anyone.

10

Simeon

2 Aug 2024

·

Stayed 1 night

The best thing about the hotel is the staff. Great service ethic. Also liked the sumptuous breakfast, gym and spa.

10

Marcus

5 Jul 2025

·

Stayed 1 night

Great hotel lobby, an excellent breakfast selection and service, the room was spacious with a comfortable bed. Some of the surrounding area is still under construction and could do with better signposting in the underground car park.

10

Ahmad

25 Nov 2023

·

Stayed 4 nights

The property has 2 towers, one is the hotel rooms and the other is the hotel apartments. You can check in either and enjoy the same benefits

10

G

23 Jun 2025

·

Stayed 2 nights

Nice business hotel. Shisha lounge and good restaurant. FYI Men and women have a separate pool and fine to wear ordinary swim wear. Shopping centre walking distance.

8

asma

1 Jul 2022

·

Stayed 2 nights

شقق فندقية جميلة جدا وموقعه بجانب مول غرناطة يعيبه خدمة الشقق القندقية سيئة تنتظر ساعات على ماتترجاهم يجيبو عربية نقل العفش والفندق ينقصه لوحات ارشادية يحوس الراس وتاخذ وقت طويل للوصلول للغرفة لوجود اكثر من طابق واكثر من مصعد

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Cleanliness

Reviews consistently describe rooms and public areas as clean or spotless. A few report maintenance issues such as delayed hot water or hard-to-control temperature.

Related guest reviews

8

Søren Rune

6 Feb 2025

·

Stayed 6 nights

Virkeligt god ophold, god service, venligt og serviceminded personale, rent og velfungerende business hotel. Eneste dårlige var at det varme vand i bruseren først kom efter at have løbet i 10-15 minutter ! Derefter kunne temperaturen ikke reguleres ordentlig.

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8

Wayne

5 Jan 2024

·

Stayed 1 night

It is a good property, clean, upscale and free valet parking.

10

Roberto

21 Dec 2025

·

Stayed 3 nights

Très belle chambre, très propre, restaurant arménien excellent. Qualité des viennoiseries à améliorer au petit déjeuner. Personnel professionnel et à l'écoute.

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10

BRYAN W

29 Oct 2025

·

Stayed 4 nights

Room was spotless, amenities were great, dining was great, all professional and will be staying here again and would recommend to anyone.

10

kaajal

14 Jan 2024

·

Stayed 5 nights

We stayed at the Hilton for 5 nights visiting our son who works locally.the hotel was clean and the staff welcoming and service exceptional. Overall a great stay, thank you !

6

Khaled

12 Dec 2022

·

Stayed 3 nights

The hotel is nice, clean and very close to Granada Mall (literally a short 5 minutes walk). However, service is a bit slow. I requested a travel adaptor and they kept saying yes we will send it and 3 days passed without them sending it despite daily and afternoon reminders everyday

10

Henrik

13 Jan 2026

·

Stayed 2 nights

Rent, trevligt bemötande

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, quiet and comfortable with city views; apartments are large with kitchens. Some report very firm mattresses, slow Wi-Fi, and non-smoking requests not honored.

Related guest reviews

10

MAHIR

7 Jan 2025

·

Stayed 3 nights

Great hotel, very spacious room, service was great, breakfast buffet was awesome

4

Chul

30 Oct 2023

·

Stayed 8 nights

I was generally satisfied with the facilities, but the incredibly slow Wi-Fi internet was extremely frustrating, and the absence of a microwave in the residence was very inconvenient for long-term guests

10

Ewa

28 Oct 2024

·

Stayed 2 nights

Great apartment! Very spacious, separate toilet and kitchen. Staff were very helpful, welcoming and attentive. Great breakfast! Would definitely stay again

10

monika

6 Jun 2024

·

Stayed 2 nights

is a wonderful hotel with nice views very well located right next to a big mall

10

Timothy

3 Jan 2026

·

Stayed 4 nights

A true five star! I can't remember the last time I stayed in such a ritzy hotel. A great, quiet room with a view, a generous breakfast buffet, the works. I chose the Hilton because the map showed close proximity to the line 6 Granadia station of Riyadh's new metro. This turned out to be a bit misleading: the Hilton is much closer to the metro than the map suggested. The station entrance is at the bottom of the hotel driveway. -- Travelers should be forewarned that there are two side-by-side buildings, one for long-term residents, with kitchenettes, and the other for conventional hotel guests like me.

6

Mario

2 Apr 2025

·

Stayed 3 nights

Mattress really hard. Gives you back pain they should add something on top to make it more comfortable.

10

Nilan

20 Feb 2024

·

Stayed 1 night

Amazing experience. My room had a slight issue and spoke to the manager he upgraded me for free. What a service and what a hotel experience it was. Good location and great view

10

Marcus

5 Jul 2025

·

Stayed 1 night

Great hotel lobby, an excellent breakfast selection and service, the room was spacious with a comfortable bed. Some of the surrounding area is still under construction and could do with better signposting in the underground car park.

10

Wayne

4 Feb 2024

·

Stayed 1 night

Excellent rooms , quiet and comfortable. Staft is very attentive and friendly

4

Ahmad

4 Dec 2022

·

Stayed 1 night

Reception are not professional especially the young Saudi lady how checked me in she made a lot of troubles to me as I have 2 reservations for 2 days, 1st day was in a apartment with one bed room but accommodate 4 adult persons, I requested beds to sleep my 2 children, she asked for extra money although I asked before reservation on phone they said will be provided free, we kept arguing with her till she called her supervisor then he checked me in same apartment to stay 2 nights, as they could not even provide me with non smoking room in 1st night which was my booking request and although I came late night for check in. There is also mis coordination with check out as at end of 1st day they kept on ringing the room to ask me to check out and even they send a person to knock the door to my family asking to check out even we had still one night to go. I felt enhancement during my stay because of mismanagement at check in disk and personnel.

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Service

Feedback on service is mixed: many guests highlight friendly, welcoming staff and occasional proactive problem-solving. Others report slow or unresponsive support, check-in/out mishaps, rooms reassigned, and deposit or refund practices that caused frustration.

Related guest reviews

2

Abdulaziz

5 Jan 2026

·

Stayed 2 nights

Card didn't work They insist on deposit then return it in cash tho paid in card Let alone the absence of receptionist in smaller building Wouldn't recommend it

2

rafid

2 Feb 2023

·

Stayed 1 night

Inflexible staff

10

Simeon

2 Aug 2024

·

Stayed 1 night

The best thing about the hotel is the staff. Great service ethic. Also liked the sumptuous breakfast, gym and spa.

10

Nilan

20 Feb 2024

·

Stayed 1 night

Amazing experience. My room had a slight issue and spoke to the manager he upgraded me for free. What a service and what a hotel experience it was. Good location and great view

4

RAYAN

20 Feb 2025

·

Stayed 1 night

Bad hotel is evidence of unsuccessful management. Employees who are unable to treat each other well need support at work. This is not criticism, but advice for the coming days. Advice: If you have a conference, the hotel should be closed to the rest of the customers because the employees were completely lost and bad. As a result, it is a bad hotel. I stayed there twice only because it is close to a social place and not because it is a good hotel. I wrote previously on the same notes. They only called you from customer service. An employee named Shahd apologizes. She only wants to withdraw your complaint or tell her management that the problem has been solved for her benefit. She thinks that you did a good job. When you contact the same employee, you do not find any response. This is a method that does not apply to those who deserve the job. The other thing in all hotels in the world is that you leave at 12 noon. They call you at 11 to leave. A person named Al-Waleed from customer service is as if he is telling you to get out now, knowing that I am a guest with my own money and not an invitation. I paid $600 for one night. I do not recommend this hotel.

10

Lina

5 Feb 2024

·

Stayed 2 nights

Excellent hotel and the staff very friendly and nice

4

NICOLA

28 Nov 2023

·

Stayed 3 nights

On arrival at the property our rooms had been given to someone else, we were not the only people in the hotel this had happened to. Staff not the most friendly until the day we were leaving. Suddenly helpful and nice.

6

Khaled

12 Dec 2022

·

Stayed 3 nights

The hotel is nice, clean and very close to Granada Mall (literally a short 5 minutes walk). However, service is a bit slow. I requested a travel adaptor and they kept saying yes we will send it and 3 days passed without them sending it despite daily and afternoon reminders everyday

4

Ahmad

4 Dec 2022

·

Stayed 1 night

Reception are not professional especially the young Saudi lady how checked me in she made a lot of troubles to me as I have 2 reservations for 2 days, 1st day was in a apartment with one bed room but accommodate 4 adult persons, I requested beds to sleep my 2 children, she asked for extra money although I asked before reservation on phone they said will be provided free, we kept arguing with her till she called her supervisor then he checked me in same apartment to stay 2 nights, as they could not even provide me with non smoking room in 1st night which was my booking request and although I came late night for check in. There is also mis coordination with check out as at end of 1st day they kept on ringing the room to ask me to check out and even they send a person to knock the door to my family asking to check out even we had still one night to go. I felt enhancement during my stay because of mismanagement at check in disk and personnel.

2

Yazeed

23 Apr 2023

·

Stayed 1 night

The service was very bad

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Location

Widely considered convenient for Granada Mall and the nearby Granadia metro entrance, and easy for ride-hailing; suitable for business stays. Some mention nearby construction.

Related guest reviews

10

Mohammed

22 May 2024

·

Stayed 3 nights

Great location, recommended for business

10

monika

6 Jun 2024

·

Stayed 2 nights

is a wonderful hotel with nice views very well located right next to a big mall

10

Mubarak

21 Jan 2025

·

Stayed 2 nights

Good location and easy to get a taxi with uber. Nice mall within a walking distance

10

Timothy

3 Jan 2026

·

Stayed 4 nights

A true five star! I can't remember the last time I stayed in such a ritzy hotel. A great, quiet room with a view, a generous breakfast buffet, the works. I chose the Hilton because the map showed close proximity to the line 6 Granadia station of Riyadh's new metro. This turned out to be a bit misleading: the Hilton is much closer to the metro than the map suggested. The station entrance is at the bottom of the hotel driveway. -- Travelers should be forewarned that there are two side-by-side buildings, one for long-term residents, with kitchenettes, and the other for conventional hotel guests like me.

10

Lina

12 Aug 2024

·

Stayed 14 nights

Friendly staff. Excellent location

10

Garland

16 Jul 2024

·

Stayed 4 nights

Very close to mall & very friendly staff

10

Nilan

20 Feb 2024

·

Stayed 1 night

Amazing experience. My room had a slight issue and spoke to the manager he upgraded me for free. What a service and what a hotel experience it was. Good location and great view

10

Marcus

5 Jul 2025

·

Stayed 1 night

Great hotel lobby, an excellent breakfast selection and service, the room was spacious with a comfortable bed. Some of the surrounding area is still under construction and could do with better signposting in the underground car park.

6

Khaled

12 Dec 2022

·

Stayed 3 nights

The hotel is nice, clean and very close to Granada Mall (literally a short 5 minutes walk). However, service is a bit slow. I requested a travel adaptor and they kept saying yes we will send it and 3 days passed without them sending it despite daily and afternoon reminders everyday

10

G

23 Jun 2025

·

Stayed 2 nights

Nice business hotel. Shisha lounge and good restaurant. FYI Men and women have a separate pool and fine to wear ordinary swim wear. Shopping centre walking distance.

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Dining

Breakfast is frequently praised as generous or excellent, and some highlight an Armenian restaurant. A few guests find overall dining choices limited or overpriced.

Related guest reviews

8

Faisal

25 Feb 2025

·

Stayed 1 night

Dining options are limited

10

MAHIR

7 Jan 2025

·

Stayed 3 nights

Great hotel, very spacious room, service was great, breakfast buffet was awesome

10

Ewa

28 Oct 2024

·

Stayed 2 nights

Great apartment! Very spacious, separate toilet and kitchen. Staff were very helpful, welcoming and attentive. Great breakfast! Would definitely stay again

10

Roberto

21 Dec 2025

·

Stayed 3 nights

Très belle chambre, très propre, restaurant arménien excellent. Qualité des viennoiseries à améliorer au petit déjeuner. Personnel professionnel et à l'écoute.

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10

Lena

13 Sept 2024

·

Stayed 1 night

Extraordinary breakfast! Super nice staff.

10

Timothy

3 Jan 2026

·

Stayed 4 nights

A true five star! I can't remember the last time I stayed in such a ritzy hotel. A great, quiet room with a view, a generous breakfast buffet, the works. I chose the Hilton because the map showed close proximity to the line 6 Granadia station of Riyadh's new metro. This turned out to be a bit misleading: the Hilton is much closer to the metro than the map suggested. The station entrance is at the bottom of the hotel driveway. -- Travelers should be forewarned that there are two side-by-side buildings, one for long-term residents, with kitchenettes, and the other for conventional hotel guests like me.

10

BRYAN W

29 Oct 2025

·

Stayed 4 nights

Room was spotless, amenities were great, dining was great, all professional and will be staying here again and would recommend to anyone.

10

Marcus

5 Jul 2025

·

Stayed 1 night

Great hotel lobby, an excellent breakfast selection and service, the room was spacious with a comfortable bed. Some of the surrounding area is still under construction and could do with better signposting in the underground car park.

8

Ashfaq Ahmad

4 Mar 2025

·

Stayed 5 nights

The Hotel was very good. However, prices of beverages and food in the cafes and restaurants are too high compare to the quality and average prices in other hotels on purchasing power parity in Saudi Arabia

10

G

23 Jun 2025

·

Stayed 2 nights

Nice business hotel. Shisha lounge and good restaurant. FYI Men and women have a separate pool and fine to wear ordinary swim wear. Shopping centre walking distance.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $239	2 $254	3 $245	4 $191	5 $167	6 $167	7 $167
8 $191	9 $203	10 $203	11 $191	12 $167	13 $167	14 $167
15 $191	16 $203	17 $203	18 $191	19 $167	20 $167	21 $167
22 $191	23 $203	24 $203	25 $191	26 $167	27 $167	28 $167
29 $191	30 $203

Su	Mo	Tu	We	Th	Fr	Sa
		1 $203	2 $191	3 $167	4 $167	5 $167
6 $191	7 $203	8 $203	9 $191	10 $167	11 $167	12 $167
13 $191	14 $203	15 $203	16 $191	17 $167	18 $167	19 $167
20 $191	21 $203	22 $203	23 $191	24 $167	25 $167	26 $167
27 $191	28 $203	29 $203	30 $191	31 $167

Hilton Riyadh Hotel & Residences

Prices for Hilton Riyadh Hotel & Residences

Monthly average prices

About this property

Location

Guest reviews of Hilton Riyadh Hotel & Residences

What guests think

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Good to know

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