We booked our stay at this hotel for a work trip through expedia and when we arrived to check in they could not access their system and check us in. They kept asking if we had a unit number (which is not something expedia ever provides and is assigned by hotel). 3 hours later expedia moved us after sitting in lobby for hours. The only thing i can say is that after front desk realized they would not be able to check us in, they stayed on the phone with expedia to help with the move. A simplestandard printout would have avoided al of this nightmare. This hotel needs to step it up.
We booked our stay at this hotel for a work trip through expedia and when we arrived to check in they could not access their system and check us in. They kept asking if we had a unit number (which is not something expedia ever provides and is assigned by hotel). 3 hours later expedia moved us after sitting in lobby for hours. The only thing i can say is that after front desk realized they would not be able to check us in, they stayed on the phone with expedia to help with the move. A simplestandard printout would have avoided al of this nightmare. This hotel needs to step it up.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
No cribs (infant beds) available No rollaway/extra beds available Property uses a professional cleaning service Essential workers only - NO Professional property host/manager Pets not allowed