Name: Tru by Hilton Sumter
Address: 2607 Broad Street, Sumter, South Carolina, United States of America, Sumter, South Carolina, United States of America
Rating: 8.65

Guest reviews

8.7

Fabulous

Based on 619 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Tru by Hilton Sumter, travellers highlight very clean, modern spaces and friendly staff, while noting small, efficiently designed rooms with limited storage and minimal in-room amenities, plus a breakfast that ranges from good to just okay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Marc

3 weeks ago

·

Stayed 1 night

I was on a seven day business trip through SC. This hotel for the cost was disappointing. It appears everything in the room was that particle board furniture. Cheap construction.

6

Catherine

Feb 23, 2026

·

Stayed 2 nights

They couldnt get ys checked in for over an hour, the ac and they heat was horrible and the room was too small. The customer service was very nice though.

10

Pearl

Feb 10, 2026

·

Stayed 1 night

Staff

10

Onika

Feb 3, 2026

·

Stayed 2 nights

This hotel is modern, clean and in a great location. All the staff members were courteous and very helful during the snow storm. Highly recommended.

2

Tajanique

Feb 1, 2026

·

Stayed 2 nights

staff was rude. i left, didn't even stay two nights ruined my birthday stay because of "music".

2607 Broad Street, Sumter, South Carolina, United States of America

Location

With a stay at Tru by Hilton Sumter in Sumter, you'll be within a 5-minute drive of Sumter Mall and Palmetto Park. This hotel is 2.5 mi (4 km) from Palmetto Tennis Center and 3 mi (4.8 km) from Central Carolina Technical College.

Sumter Mall(2 miles)

Palmetto Park(2.1 miles)

Palmetto Tennis Center(2.4 miles)

Dillion Park(2.8 miles)

Central Carolina Technical College(3 miles)

Crystal Lakes Golf Course(3.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, and there is also off-street parking. No reservation is required.

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Pets are allowed in specific rooms only, with a fee of USD 75 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, and guests are encouraged to contact the property in advance.

The property offers several accessibility features, including elevators, step-free entrances, and wheelchair-accessible facilities such as the registration desk, public areas, and some rooms. There is also a wheelchair-accessible pool.

The hotel is located within a 5-minute drive of Sumter Mall and Palmetto Park, approximately 2.5 miles from Palmetto Tennis Center and 3 miles from Central Carolina Technical College. Public transport options may be available nearby.

Yes, there is an indoor pool available for guests to enjoy.

Tru by Hilton Sumter

Amenities

Property description

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