Ventus at Marina El Cid Spa & Beach Resort - All Inclusive
212 USD
a notte
Media per settembre
Seleziona le date per controllare prezzi e disponibilità
212 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Ventus at Marina El Cid Spa & Beach Resort - All Inclusive, il prezzo per notte è in media di 192 USD nel mese più economico (giugno) e di 604 USD nel mese più caro (dicembre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 293 USD |
| febbraio | 468 USD |
| marzo | 341 USD |
| aprile | 249 USD |
| maggio | 222 USD |
| giugno | 192 USD |
| luglio | 207 USD |
| agosto | 272 USD |
| settembre | 212 USD |
| ottobre | 237 USD |
| novembre | 271 USD |
| dicembre | 604 USD |
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Prezzo più alto: dicembre (circa 604 USD)
Prezzo più basso: giugno (circa 192 USD)
Informazioni su questa struttura
Scopri il vero relax presso la spa completa, dove ti attendono massaggi e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono una piscina all'aperto, 2 i campi da pickleball all'aperto e...
Servizi
Scopri il vero relax presso la spa completa, dove ti attendono massaggi e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono una piscina all'aperto, 2 i campi da pickleball all'aperto e una palestra. Questa struttura propone, inoltre, il Wi-Fi gratuito, servizi di concierge e una sala ricevimenti.
Servizi per le aziende
Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24.
Ristorazione
Mangia un boccone al Ile de France, uno dei 2 ristoranti disponibili presso un resort, oppure resta in stanza e approfitta dell'ottimo servizio in camera 24 ore su 24. Oppure, ci sono stuzzichini al al bar/caffetteria. Rilassati con un drink rinfrescante: troverai un bar sulla spiaggia, un bar a bordo piscina e 3 bar/lounge. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 12:00.
Camere
Rilassati in una delle 290 camere con aria condizionata della struttura, complete di minibar e TV a schermo piatto. Le camere sono dotate di balcone. La TV con canali via satellite è l'ideale per concedersi un po' di svago. I bagni dispongono di doccia, set di cortesia gratuiti e asciugacapelli.
Posizione
Alloggiando presso Ventus at Marina El Cid Spa & Beach Resort - All Inclusive, una struttura sulla spiaggia di Puerto Morelos, puoi metterti al volante ed essere in 3 minuti a Piazza cittadina di Puerto Morelos e in 8 minuti a Spiaggia di Puerto Morelos. Questa struttura all-inclusive dista 21,7 km da Spiaggia Maroma e 23,9 km da Golf Club Moon Palace.
Nelle vicinanze
Parco Nazionale Arrecife de Puerto Morelos(0.6 miglia)
Cooperativa degli Artisti di Puerto Morelos(1.3 miglia)
Chiesa Cattolica di San José(1.3 miglia)
Piazza cittadina di Puerto Morelos(1.3 miglia)
Spiaggia di Ojo de Agua(1.3 miglia)
Faro Inclinado(1.4 miglia)
Spiaggia di Puerto Morelos(3.2 miglia)
Monumento Ruta de los Cenotes(3.3 miglia)
Jungle Spa(3.9 miglia)
Santuario della Speranza e della Capsula del tempo(3.9 miglia)
Giardino botanico Dr. Alfredo Barrera Marin(4.3 miglia)
Boutique del Cirque du Soleil a Vidanta Riviera Maya(10.3 miglia)
Playa Paraiso Golf Course(10.4 miglia)
El Rey Polo Country Club(10.6 miglia)
Campo da Golf Nicklaus Design(10.6 miglia)
Aeroporto Internazionale di Cancún (CUN)(17.5 miglia)
Aeroporto Internazionale di Cozumel (CZM)(43.1 miglia)
Aeroporto internazionale di Tulum (TQO)(86.8 miglia)
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Parcheggio valet
Banco escursioni
Posizione
Boulevard El Cid Unidad 11, Puerto Morelos, Quintana Roo, Messico
Parco Nazionale Arrecife de Puerto Morelos (0.6 miglia)
Cooperativa degli Artisti di Puerto Morelos (1.3 miglia)
Chiesa Cattolica di San José (1.3 miglia)
Piazza cittadina di Puerto Morelos (1.3 miglia)
Spiaggia di Ojo de Agua (1.3 miglia)
Faro Inclinado (1.4 miglia)
Opzioni camera
5
Camera Junior
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Murphy Bed
Posti letto: 4
570 ft²
BalconeAria condizionataBagno privatoMini bar
7
Camera Premium, 1 camera da letto
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Murphy Bed
Posti letto: 4
1109 ft²
BalconeAria condizionataBagno privatoMini bar
8
Camera Premium, 1 camera da letto, idromassaggio
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Murphy Bed
Posti letto: 4
1108 ft²
BalconeAria condizionataBagno privatoMini bar
8
Junior Suite at Hotel Ventus Ha
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Murphy Bed
Posti letto: 4
BalconeAria condizionataBagno privatoMini bar
6
Camera familiare
Dettagli della camera
2 Letti Matrimoniali Alla Francese
e 1 Murphy Bed
Posti letto: 5
570 ft²
BalconeAria condizionataBagno privatoMini bar
8
Family Room at Hotel Ventus Ha
Dettagli della camera
2 Letti Matrimoniali Alla Francese
e 1 Murphy Bed
Posti letto: 5
BalconeAria condizionataBagno privatoMini bar
5
Camera Junior
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Murphy Bed
Posti letto: 4
570 ft²
BalconeAria condizionataBagno privatoMini bar
7
Suite Standard
Dettagli della camera
2 Letti Matrimoniali Grandi
e 1 Letto Matrimoniale Alla Francese
Posti letto: 8
2854 ft²
BalconeAria condizionataBagno privatoMini bar
7
Suite Premium, 2 camere da letto, idromassaggio
Dettagli della camera
1 Letto Matrimoniale Large
e 2 Letti Matrimoniali Alla Francese
Posti letto: 6
2228 ft²
BalconeAria condizionataBagno privatoMini bar
5
Camera Luxury
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Matrimoniali Alla Francese
Posti letto: 4
570 ft²
BalconeAria condizionataBagno privatoMini bar
5
Camera familiare
Dettagli della camera
2 Letti Matrimoniali Alla Francese
e 1 Murphy Bed
Posti letto: 5
570 ft²
BalconeAria condizionataBagno privatoMini bar
Recensioni degli ospiti
8.7
Ottimo
Sulla base di 1462 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
A Ventus at Marina El Cid Spa & Beach Resort - All Inclusive, i viaggiatori lodano il personale cordiale, gli spazi esterni puliti e ben curati, le numerose piscine e la varietà di ristoranti presenti nelle tre strutture affiliate, segnalando però una spiaggia spesso non balneabile e maleodorante a causa delle alghe.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
A Ventus at Marina El Cid Spa & Beach Resort - All Inclusive, i viaggiatori lodano il personale cordiale, gli spazi esterni puliti e ben curati, le numerose piscine e la varietà di ristoranti presenti nelle tre strutture affiliate, segnalando però una spiaggia spesso non balneabile e maleodorante a causa delle alghe.
Le principali critiche riguardano la difficoltà di prenotare a cena, le occasionali proposte di vendita insistenti di pacchetti membership e la disponibilità limitata o a pagamento della connessione Wi-Fi per dispositivi aggiuntivi. Le camere sono moderne e confortevoli, anche se alcuni ospiti hanno segnalato rumori dovuti a lavori in corso o al passaggio di golf cart, odori di muffa o piccoli problemi di manutenzione. Ideale per chi privilegia piscine, ristorazione in loco e servizio rispetto a una spiaggia tradizionalmente balneabile.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Le numerose piscine, le aree riservate agli adulti, i bar panoramici/spa, i golf cart e l'accesso ai servizi delle tre strutture El Cid sono ripetutamente elogiati. La spiaggia è un aspetto negativo ricorrente: spesso stretta o rocciosa, con molta sargassum e cattivo odore, perciò molti rinunciano a fare il bagno in mare.
Recensioni degli ospiti correlate
10
David
9 nov 2025
·
Soggiorno di 7 notti
Great all-inclusive value! Staff were very friendly. Variety of pools & dining options were really good. All 3 resorts were clean including public area washrooms. Great relaxing family vacation.
Great all-inclusive value! Staff were very friendly. Variety of pools & dining options were really good. All 3 resorts were clean including public area washrooms. Great relaxing family vacation.
8
Oscar
31 ott 2025
·
Soggiorno di 4 notti
Very nice facilities between all 3 hotels, pool areas always clean, staff very attentive, room view (ocean front) was amazing.
Very nice facilities between all 3 hotels, pool areas always clean, staff very attentive, room view (ocean front) was amazing.
10
Robert
26 nov 2025
·
Soggiorno di 10 notti
I’d like to thank all the staff. Outstanding! Service and hospitality were second to none. Second time here. Will def come back. Something for everyone. Great food. Great pools. Clean rooms with comfy beds. Great location, close to town for an easy day trip. Made our 10 days very memorable.
I’d like to thank all the staff. Outstanding! Service and hospitality were second to none. Second time here. Will def come back. Something for everyone. Great food. Great pools. Clean rooms with comfy beds. Great location, close to town for an easy day trip. Made our 10 days very memorable.
10
Michelle
9 lug 2025
·
Soggiorno di 4 notti
Beautiful property. Staff was very friendly and willing to help with any questions. Butler proactively reached out to ensure we had everything we needed. All pools were lovely and plenty of chairs. Spa experience was amazing. Downside was the sargassum at the beach. Staff worked hard every day to clean it up.
Beautiful property. Staff was very friendly and willing to help with any questions. Butler proactively reached out to ensure we had everything we needed. All pools were lovely and plenty of chairs. Spa experience was amazing. Downside was the sargassum at the beach. Staff worked hard every day to clean it up.
10
Kimberley
17 mar 2025
·
Soggiorno di 7 notti
We had a wonderful time at the Ventus at Marina El Cid & Spa. The resort was beautiful, staff was very friendly, restaurants served high quality food with lots of options, and service was incredible. There were lots of activities for the kids and the pools provided lots of fun for them too - foam party, waterslides, cliff jumping, volleyball, polo, and water games everyday. The only drawback to this resort is the beach. It is very narrow, has big sandbags blocking the swimming area, and it had a lot of green seafood washing up on it. We did not use it alt all. If the beach is not a huge priority, I would highly recommend this resort.
We had a wonderful time at the Ventus at Marina El Cid & Spa. The resort was beautiful, staff was very friendly, restaurants served high quality food with lots of options, and service was incredible. There were lots of activities for the kids and the pools provided lots of fun for them too - foam party, waterslides, cliff jumping, volleyball, polo, and water games everyday. The only drawback to this resort is the beach. It is very narrow, has big sandbags blocking the swimming area, and it had a lot of green seafood washing up on it. We did not use it alt all. If the beach is not a huge priority, I would highly recommend this resort.
10
Thomas
9 ago 2025
·
Soggiorno di 5 notti
Super safe and clean. Great food and staff But just know the beach is completely unusable.
Super safe and clean. Great food and staff But just know the beach is completely unusable.
10
Cecilia
2 set 2025
·
Soggiorno di 3 notti
This is my 4th time at this resort. You can't beat how delicious the food is. The Kobo restaurant experience is especially spectacular. The rooms are spacious and clean. I love the adults only pool area and bar. It's a beautiful property with decent gyms.
This is my 4th time at this resort. You can't beat how delicious the food is. The Kobo restaurant experience is especially spectacular. The rooms are spacious and clean. I love the adults only pool area and bar. It's a beautiful property with decent gyms.
8
Stacy
7 ago 2025
·
Soggiorno di 4 notti
We liked that we had access to all 3 El Cid resorts and that they were walkable. Golf carts are available but may tale a bit during peak times. Never waited longer than 5 minutes for a cart. Restaurants were very delicious. The seaweed on the beach and smell of the seaweed made people stay away. All in all property was great.
We liked that we had access to all 3 El Cid resorts and that they were walkable. Golf carts are available but may tale a bit during peak times. Never waited longer than 5 minutes for a cart. Restaurants were very delicious. The seaweed on the beach and smell of the seaweed made people stay away. All in all property was great.
10
Shaina
16 feb 2025
·
Soggiorno di 6 notti
This resort was beautiful! The adults only infinity pool and bar area was our favorite. There are three properties very close to each other that you can enjoy amenities in. Very good restaurants to choose from across these properties. I’d definitely return.
This resort was beautiful! The adults only infinity pool and bar area was our favorite. There are three properties very close to each other that you can enjoy amenities in. Very good restaurants to choose from across these properties. I’d definitely return.
10
Claudia
22 set 2025
·
Soggiorno di 5 notti
Beautiful pools and plenty of lounging areas and seating. Great staff, loved room service and delicious food options late at night.
Beautiful pools and plenty of lounging areas and seating. Great staff, loved room service and delicious food options late at night.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Le recensioni descrivono frequentemente il resort e le piscine come molto puliti e ben mantenuti. Un numero minore di persone segnala odori di muffa o fognatura, occasionali tracce di muffa o carenze occasionali a bordo piscina o nelle aree ristorazione.
Recensioni degli ospiti correlate
10
Jag
30 nov 2025
·
Soggiorno di 7 notti
Super clean hotel and great food
Super clean hotel and great food
8
Juan Manuel Garcia
21 feb 2025
·
Soggiorno di 7 notti
everything was clean, staff works really hard to make sure you feel comfortable
everything was clean, staff works really hard to make sure you feel comfortable
10
Daniel
19 ott 2025
·
Soggiorno di 7 notti
Food is amazing and lots of varieties. Excellent pools. Lived the bars and drinks at the Wave bar. Staff were very nice and formal. Our room was very clean and taken care of daily. A/C worked great and never had issues. The only downside of this property is it doesnt have ocean view that other places in Cancun has. And mosquitoes were annoying once the sun went down. Bring bug spray. But didnt noticed bugs after 10pm or so.
Food is amazing and lots of varieties. Excellent pools. Lived the bars and drinks at the Wave bar. Staff were very nice and formal. Our room was very clean and taken care of daily. A/C worked great and never had issues. The only downside of this property is it doesnt have ocean view that other places in Cancun has. And mosquitoes were annoying once the sun went down. Bring bug spray. But didnt noticed bugs after 10pm or so.
10
William
25 ott 2025
·
Soggiorno di 7 notti
The staff paid everyone so much respect and could not do enough for us. The food was first class with there always being something available to eat depending on your taste.one downside Aircon was sometimes too cold.all of the pool areas were exceptionally well maintained .the general cleanliness of rooms and gardens were fantastic and you could eat the food off the floor if you so wished booking in was so quick and easy with minimal fuss taken to your room by golf carts which were always available to get you round the complex. Fantastic resort definitely worth visiting at any time.
The staff paid everyone so much respect and could not do enough for us. The food was first class with there always being something available to eat depending on your taste.one downside Aircon was sometimes too cold.all of the pool areas were exceptionally well maintained .the general cleanliness of rooms and gardens were fantastic and you could eat the food off the floor if you so wished booking in was so quick and easy with minimal fuss taken to your room by golf carts which were always available to get you round the complex. Fantastic resort definitely worth visiting at any time.
8
Sandra
14 ott 2025
·
Soggiorno di 3 notti
Bedroom was very nicely done. Simple clean and comfortable bed. Grounds were beautifully manicured gardens not a square inch of space that wasn't looked after. Italian restaurant was excellent and very nice service everywhere. Just terrible septic smell from time to time but was very off putting otherwise I would have rated this resort a 4.5 ⭐.
Bedroom was very nicely done. Simple clean and comfortable bed. Grounds were beautifully manicured gardens not a square inch of space that wasn't looked after. Italian restaurant was excellent and very nice service everywhere. Just terrible septic smell from time to time but was very off putting otherwise I would have rated this resort a 4.5 ⭐.
10
TONIA
17 set 2025
·
Soggiorno di 6 notti
The food was excellent, the pools were very clean and nice, the customer service was exceptional. Everything was great.
The food was excellent, the pools were very clean and nice, the customer service was exceptional. Everything was great.
4
Crystal
3 ago 2025
·
Soggiorno di 5 notti
Buffet food was low quality, I guess due to mass quantities. Mold on room walls and bathroom/shower. Dont like that you cannot make a reservation to restaurants until on property, yet everything is booked when you arrive. No towel service after 6, but the pool is open til 1030. The room smelled awful and the beds were uncomfortable. The waitstaff was highly attentive and the pools qere great, but other than that, was very disappointed. I even brought the mold to the front desks' artention and they completely ignored it. Walked over to Ventus Ha - completely different experience. The place looked and smelled great, the food was good. Ventus at Marina left us not wanting to go back at all!
Buffet food was low quality, I guess due to mass quantities. Mold on room walls and bathroom/shower. Dont like that you cannot make a reservation to restaurants until on property, yet everything is booked when you arrive. No towel service after 6, but the pool is open til 1030. The room smelled awful and the beds were uncomfortable. The waitstaff was highly attentive and the pools qere great, but other than that, was very disappointed. I even brought the mold to the front desks' artention and they completely ignored it. Walked over to Ventus Ha - completely different experience. The place looked and smelled great, the food was good. Ventus at Marina left us not wanting to go back at all!
10
Sheila
3 nov 2025
·
Soggiorno di 7 notti
Beautiful resort!! Very clean and well taken care of. Our room was incredible. Every dining room and pool area was its own unique experience, which we loved. Every staff member made us feel so welcome. We will definitely be back.
Beautiful resort!! Very clean and well taken care of. Our room was incredible. Every dining room and pool area was its own unique experience, which we loved. Every staff member made us feel so welcome. We will definitely be back.
6
Daniel
6 ago 2025
·
Soggiorno di 7 notti
As many amenities the resort had unfortunately cleanliness does not seem to be it's priority around the pool/eating areas in particular.
As many amenities the resort had unfortunately cleanliness does not seem to be it's priority around the pool/eating areas in particular.
10
Nicholas
28 ago 2025
·
Soggiorno di 7 notti
Well maintained resort.
Well maintained resort.
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Camere
Le camere sono moderne, confortevoli e, in alcuni casi, spaziose o con accesso diretto alla piscina, offrendo viste piacevoli. Alcuni ospiti menzionano rumori dovuti a lavori in corso o al passaggio di golf cart, odori di muffa o arredi usurati, bagni a pianta aperta e una connessione Wi-Fi limitata o a pagamento, oltre a rare interruzioni di corrente.
Recensioni degli ospiti correlate
10
Karen
18 lug 2025
·
Soggiorno di 5 notti
We stayed for 5 nights and loved how cleaned, well maintained the landscapes around the property. The room with ocean view was okay, nice and cleaned. We didn’t get the full view of the ocean as we hoped as there were trees by the balcony blocked the view. We stayed on the second floor building 27, Platinum Luxury. The room has everything we needed. We had two butlers assigned day shift and night shift. Ricardo and Freddy both were great! They came and checked to make sure we got everything we needed for the room and they helped made reservation for our last night there. Dining options and food were good. Everyone at the property were super friendly and helpful. Definitely would commend to our friends and family, and stay here again in the future.
We stayed for 5 nights and loved how cleaned, well maintained the landscapes around the property. The room with ocean view was okay, nice and cleaned. We didn’t get the full view of the ocean as we hoped as there were trees by the balcony blocked the view. We stayed on the second floor building 27, Platinum Luxury. The room has everything we needed. We had two butlers assigned day shift and night shift. Ricardo and Freddy both were great! They came and checked to make sure we got everything we needed for the room and they helped made reservation for our last night there. Dining options and food were good. Everyone at the property were super friendly and helpful. Definitely would commend to our friends and family, and stay here again in the future.
8
Oscar
31 ott 2025
·
Soggiorno di 4 notti
Very nice facilities between all 3 hotels, pool areas always clean, staff very attentive, room view (ocean front) was amazing.
Very nice facilities between all 3 hotels, pool areas always clean, staff very attentive, room view (ocean front) was amazing.
10
David
4 ott 2025
·
Soggiorno di 5 notti
We got a swim up room & it was the best!
We got a swim up room & it was the best!
8
Vitalii
15 ago 2025
·
Soggiorno di 9 notti
Overall, the hotel is at a good level, with decent food, friendly staff, and a decent selection of restaurants. However, it wasn’t without its downsides — in the last two days of our stay, it was a complete nightmare: no internet coverage, the Wi-Fi didn’t work, there were power outages, they were running on a generator, and the air conditioners didn’t work. Just terrible. But overall, I would rate it 6 out of 10.
Overall, the hotel is at a good level, with decent food, friendly staff, and a decent selection of restaurants. However, it wasn’t without its downsides — in the last two days of our stay, it was a complete nightmare: no internet coverage, the Wi-Fi didn’t work, there were power outages, they were running on a generator, and the air conditioners didn’t work. Just terrible. But overall, I would rate it 6 out of 10.
10
Nessim
17 lug 2025
·
Soggiorno di 4 notti
Everything looks great except the internet and WI-FI It’s so weird I have to pay $60 dollars per night for the internet and WI-FI
Everything looks great except the internet and WI-FI It’s so weird I have to pay $60 dollars per night for the internet and WI-FI
10
Martyna
19 set 2025
·
Soggiorno di 7 notti
We had a wonderful stay at this resort. Food was excellent at the buffets and à la cart. There were a ton of options and the quality, freshness and tastes were great. I want to shout out Liliana who made us eggs every morning in the French restaurant. She was so kind and awesome at her job. The rooms were simple, clean, modern and functional. The pools were awesome as well with a lot of options. If you wanted something quiet or you wanted a party there were options. each pool had a shallow area for kids, which was fantastic. There were a lot of great activities such as Pickleball or staff lead exercises such as stretch stretching (shoutout to Raul)! We really enjoyed the taco Fest and the Independence Day celebrations. The effort to decorate and entertain was amazing. Some things that weren’t so great were the beach which was unusable due to seaweed and the smell. Also wish that there were straws available for those who needed them (such as kids). To add to that it would be nice to have lids for coffee, especially when you take it on the go. Overall, a really great resort although there was no beach the rest of it made up for it. Thank you
We had a wonderful stay at this resort. Food was excellent at the buffets and à la cart. There were a ton of options and the quality, freshness and tastes were great. I want to shout out Liliana who made us eggs every morning in the French restaurant. She was so kind and awesome at her job. The rooms were simple, clean, modern and functional. The pools were awesome as well with a lot of options. If you wanted something quiet or you wanted a party there were options. each pool had a shallow area for kids, which was fantastic. There were a lot of great activities such as Pickleball or staff lead exercises such as stretch stretching (shoutout to Raul)! We really enjoyed the taco Fest and the Independence Day celebrations. The effort to decorate and entertain was amazing. Some things that weren’t so great were the beach which was unusable due to seaweed and the smell. Also wish that there were straws available for those who needed them (such as kids). To add to that it would be nice to have lids for coffee, especially when you take it on the go. Overall, a really great resort although there was no beach the rest of it made up for it. Thank you
8
Rachel
23 giu 2025
·
Soggiorno di 7 notti
You will be charged more taxes by the hotel than what is listed directly on your booking. They charged different rates for different guests. Also, they do NOT uphold their policy for cancellation or changes made after the date listed on your reservation. Unfortunately we stayed during the Sargassum and disappointed the hotel did not communicate that the beach was unusable due to all the seaweed. The smell also was so bad it made some in our party nauseous and sick. The hotel does not work collaboratively with Expedia. Positives were the rooms were nice, the coffee Aromas was excellent and the staff remember what you order each day! The restaurants were also pretty good. We did tire of the lunch buffets but ate at the seafood, French, hibachi, Italian and Mexican restaurants. Mexican was our least favorite. Hotel itself is extremely large and spread out. We had to get picked up by golf carts from hotel for certain nights to get to our dinner reservation. Overall nice stay as there were plenty of pools to swim in but the whole point was to go for the ocean as well. We had to pay to go one mile down the road to a completely clear beach. We went with our whole family and that’s what made the trip better.
You will be charged more taxes by the hotel than what is listed directly on your booking. They charged different rates for different guests. Also, they do NOT uphold their policy for cancellation or changes made after the date listed on your reservation. Unfortunately we stayed during the Sargassum and disappointed the hotel did not communicate that the beach was unusable due to all the seaweed. The smell also was so bad it made some in our party nauseous and sick. The hotel does not work collaboratively with Expedia. Positives were the rooms were nice, the coffee Aromas was excellent and the staff remember what you order each day! The restaurants were also pretty good. We did tire of the lunch buffets but ate at the seafood, French, hibachi, Italian and Mexican restaurants. Mexican was our least favorite. Hotel itself is extremely large and spread out. We had to get picked up by golf carts from hotel for certain nights to get to our dinner reservation. Overall nice stay as there were plenty of pools to swim in but the whole point was to go for the ocean as well. We had to pay to go one mile down the road to a completely clear beach. We went with our whole family and that’s what made the trip better.
10
Sheila
3 nov 2025
·
Soggiorno di 7 notti
Beautiful resort!! Very clean and well taken care of. Our room was incredible. Every dining room and pool area was its own unique experience, which we loved. Every staff member made us feel so welcome. We will definitely be back.
Beautiful resort!! Very clean and well taken care of. Our room was incredible. Every dining room and pool area was its own unique experience, which we loved. Every staff member made us feel so welcome. We will definitely be back.
6
Devendra
27 ott 2025
·
Soggiorno di 5 notti
It was ok, won't go back though. You get what you pay for! There were too many misses. Firstly, check in took too long. 45 mins with only 1 person working at the counter. We paid $750 CAD ($505 USD) to upgrade to 1 bedroom suite for 5 nights since it has 2 full washrooms. On the website it clearly states the 1 bedroom comes with platinum level. But they demanded additional $700 for that which would be well over $1400 CAD to get the platinum level. This was so disappointing. When I asked why we aren't getting the platinum as stated on the website.. they said it's if u had booked 1 bedroom directly on the website you would get platinum but because it's an upgrade we can't offer it. Thats just unbelievable! I stated this should have been written on the website and he said "yah so sorry". so we paid for the upgrade but didn't get the platinum. There were no welcome drinks during check in either. Roberto at the front desk did not give any info at all. No resort map, no dining options, no kids club or activities info, nothing at all. I had to ask about all this myself and was then given the resort map and told to talk to concierge for dinner resos. The lady concierge was helpful. We booked 1 dinner reservation before arriving, and 2 after. The bracelets were extremely tight and sharp and uncomfortable. Wifi is $50 usd per person Beach doesnt exist. Service was mixed. Food was above average. Didnt like the open concept bathrooms. Toilet stalls had no exhaust fans.
It was ok, won't go back though. You get what you pay for! There were too many misses. Firstly, check in took too long. 45 mins with only 1 person working at the counter. We paid $750 CAD ($505 USD) to upgrade to 1 bedroom suite for 5 nights since it has 2 full washrooms. On the website it clearly states the 1 bedroom comes with platinum level. But they demanded additional $700 for that which would be well over $1400 CAD to get the platinum level. This was so disappointing. When I asked why we aren't getting the platinum as stated on the website.. they said it's if u had booked 1 bedroom directly on the website you would get platinum but because it's an upgrade we can't offer it. Thats just unbelievable! I stated this should have been written on the website and he said "yah so sorry". so we paid for the upgrade but didn't get the platinum. There were no welcome drinks during check in either. Roberto at the front desk did not give any info at all. No resort map, no dining options, no kids club or activities info, nothing at all. I had to ask about all this myself and was then given the resort map and told to talk to concierge for dinner resos. The lady concierge was helpful. We booked 1 dinner reservation before arriving, and 2 after. The bracelets were extremely tight and sharp and uncomfortable. Wifi is $50 usd per person Beach doesnt exist. Service was mixed. Food was above average. Didnt like the open concept bathrooms. Toilet stalls had no exhaust fans.
6
DANILO
8 set 2025
·
Soggiorno di 6 notti
We upgraded to a walkout pool just to get bit by mosquitoes and there were construction across making it noisy.
We upgraded to a walkout pool just to get bit by mosquitoes and there were construction across making it noisy.
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Servizio
Il personale e i maggiordomi sono ampiamente apprezzati per la loro cordialità, laboriosità e attenzione. Tra le critiche figurano lunghi tempi di check-in, insistenti proposte di vendita di pacchetti membership, difficoltà a prenotare a cena e un servizio occasionale lento o irregolare a bordo piscina e alla reception.
Recensioni degli ospiti correlate
10
Alma
4 nov 2025
·
Soggiorno di 4 notti
I upgraded and Platinum and wouldn’t do it any other way. I had a butler who catered to me 24 hours a day. My butler made my dinner reservations and would pick me up in the golf cart within minutes when I need to go to a different part of the resort. The roof top bar was beautiful. My favorite was the service.
I upgraded and Platinum and wouldn’t do it any other way. I had a butler who catered to me 24 hours a day. My butler made my dinner reservations and would pick me up in the golf cart within minutes when I need to go to a different part of the resort. The roof top bar was beautiful. My favorite was the service.
6
Elizabeth
30 ott 2025
·
Soggiorno di 5 notti
Nice clean resort but food was disappointing. Service not the greatest. There is not much of a “beach” there.
Nice clean resort but food was disappointing. Service not the greatest. There is not much of a “beach” there.
10
Damian
19 lug 2025
·
Soggiorno di 7 notti
Excellent hotels and amazing restaurants. Our concierge Alex was amazing. I will definitely return.
Excellent hotels and amazing restaurants. Our concierge Alex was amazing. I will definitely return.
6
Phil Maurice
20 nov 2025
·
Soggiorno di 7 notti
Ventus was amazing the staff was great and the site is immaculate. The biggest problem with it was the high pressure sales to buy into the Ventus hotel. This is extremely disappointing and something to consider when booking this hotel. Time spent in paradise should come with no pressures especially to spend more money. Truly disappointed.
Ventus was amazing the staff was great and the site is immaculate. The biggest problem with it was the high pressure sales to buy into the Ventus hotel. This is extremely disappointing and something to consider when booking this hotel. Time spent in paradise should come with no pressures especially to spend more money. Truly disappointed.
10
Yedideyah
10 nov 2025
·
Soggiorno di 3 notti
Great customer service.
Great customer service.
10
Patrick
22 giu 2025
·
Soggiorno di 7 notti
This is a great resort! Dining options were very good, no complaints at any of the restaurants! Service was above and beyond! Friendly staff, opt for the Platinum- easy check in, great service, butlers who check several times a day to see if there’s anything you need. Ventus, where we stayed was great, quieter than Marina El Cid, walked all the property- Ventus Ha was very nice also. We truly have ZERO complaints! One excursion we booked (outside booking) the transportation mixed up, we had the resort get us a Taxi, and it was great - the driver took us into Cancun (40 minute ride), I went to pay him, he said, no, he’ll pick us up later (6 hours) and we can pay him when we get back to the hotel - so nice!! Safe place, great people. One thing to be aware of - when you book through Expedia, you only get WiFi for two devices, we had to pay extra for other devices (cell service for us wasn’t very good - Verizon). Overall, we highly recommend this entire resort!
This is a great resort! Dining options were very good, no complaints at any of the restaurants! Service was above and beyond! Friendly staff, opt for the Platinum- easy check in, great service, butlers who check several times a day to see if there’s anything you need. Ventus, where we stayed was great, quieter than Marina El Cid, walked all the property- Ventus Ha was very nice also. We truly have ZERO complaints! One excursion we booked (outside booking) the transportation mixed up, we had the resort get us a Taxi, and it was great - the driver took us into Cancun (40 minute ride), I went to pay him, he said, no, he’ll pick us up later (6 hours) and we can pay him when we get back to the hotel - so nice!! Safe place, great people. One thing to be aware of - when you book through Expedia, you only get WiFi for two devices, we had to pay extra for other devices (cell service for us wasn’t very good - Verizon). Overall, we highly recommend this entire resort!
6
Devendra
27 ott 2025
·
Soggiorno di 5 notti
It was ok, won't go back though. You get what you pay for! There were too many misses. Firstly, check in took too long. 45 mins with only 1 person working at the counter. We paid $750 CAD ($505 USD) to upgrade to 1 bedroom suite for 5 nights since it has 2 full washrooms. On the website it clearly states the 1 bedroom comes with platinum level. But they demanded additional $700 for that which would be well over $1400 CAD to get the platinum level. This was so disappointing. When I asked why we aren't getting the platinum as stated on the website.. they said it's if u had booked 1 bedroom directly on the website you would get platinum but because it's an upgrade we can't offer it. Thats just unbelievable! I stated this should have been written on the website and he said "yah so sorry". so we paid for the upgrade but didn't get the platinum. There were no welcome drinks during check in either. Roberto at the front desk did not give any info at all. No resort map, no dining options, no kids club or activities info, nothing at all. I had to ask about all this myself and was then given the resort map and told to talk to concierge for dinner resos. The lady concierge was helpful. We booked 1 dinner reservation before arriving, and 2 after. The bracelets were extremely tight and sharp and uncomfortable. Wifi is $50 usd per person Beach doesnt exist. Service was mixed. Food was above average. Didnt like the open concept bathrooms. Toilet stalls had no exhaust fans.
It was ok, won't go back though. You get what you pay for! There were too many misses. Firstly, check in took too long. 45 mins with only 1 person working at the counter. We paid $750 CAD ($505 USD) to upgrade to 1 bedroom suite for 5 nights since it has 2 full washrooms. On the website it clearly states the 1 bedroom comes with platinum level. But they demanded additional $700 for that which would be well over $1400 CAD to get the platinum level. This was so disappointing. When I asked why we aren't getting the platinum as stated on the website.. they said it's if u had booked 1 bedroom directly on the website you would get platinum but because it's an upgrade we can't offer it. Thats just unbelievable! I stated this should have been written on the website and he said "yah so sorry". so we paid for the upgrade but didn't get the platinum. There were no welcome drinks during check in either. Roberto at the front desk did not give any info at all. No resort map, no dining options, no kids club or activities info, nothing at all. I had to ask about all this myself and was then given the resort map and told to talk to concierge for dinner resos. The lady concierge was helpful. We booked 1 dinner reservation before arriving, and 2 after. The bracelets were extremely tight and sharp and uncomfortable. Wifi is $50 usd per person Beach doesnt exist. Service was mixed. Food was above average. Didnt like the open concept bathrooms. Toilet stalls had no exhaust fans.
8
Patricia
8 lug 2025
·
Soggiorno di 4 notti
Overall this was a nice property and it suited what we needed. The only bad thing I would say is that we were told that to dine at the non buffet hotels we needed to make reservations 2 days in advance at the most. We arrived on a Thursday and when we were told this we immediately to the concierge where we were told to make reservations for Saturday night and then tried Sunday. They told us that all restaurants were booked up until Tuesday. We left Monday morning. Only other thing is that there was no pool side service for drinks. And if there was we never saw them. Other than that it was a much needed vacation and we enjoyed our time to relax
Overall this was a nice property and it suited what we needed. The only bad thing I would say is that we were told that to dine at the non buffet hotels we needed to make reservations 2 days in advance at the most. We arrived on a Thursday and when we were told this we immediately to the concierge where we were told to make reservations for Saturday night and then tried Sunday. They told us that all restaurants were booked up until Tuesday. We left Monday morning. Only other thing is that there was no pool side service for drinks. And if there was we never saw them. Other than that it was a much needed vacation and we enjoyed our time to relax
10
Abigail
18 nov 2025
·
Soggiorno di 7 notti
Excellent and hardworking staff. Great food!
Excellent and hardworking staff. Great food!
4
Jomayra
20 lug 2025
·
Soggiorno di 4 notti
The staff was a mixture of amazing and inattentive. The chefs and waiters they go above and beyond to make sure you feel taken care of and relaxed. But the first night we arrived we were waiting on services we had asked for night 1, 2 etc and we didn't receive the services until the day before we left. I feel the staff have good hearts but they are forgetful. During check in we didn't receive a map and we had to figure a lot of things on our own.
The staff was a mixture of amazing and inattentive. The chefs and waiters they go above and beyond to make sure you feel taken care of and relaxed. But the first night we arrived we were waiting on services we had asked for night 1, 2 etc and we didn't receive the services until the day before we left. I feel the staff have good hearts but they are forgetful. During check in we didn't receive a map and we had to figure a lot of things on our own.
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Posizione
Gli ospiti si sentono spesso al sicuro e apprezzano la facilità di accesso tra le tre strutture adiacenti e la vicinanza a Puerto Morelos. Alcuni hanno trovato la posizione un po' isolata.
Recensioni degli ospiti correlate
8
Shaylon
6 ago 2025
·
Soggiorno di 5 notti
This property was great! The facility was nice and clean. The staff was super friendly and accommodating! Olaf, at the front desk, was phenomenal! Getting to the property looks a bit sketchy but we always felt completely safe.
This property was great! The facility was nice and clean. The staff was super friendly and accommodating! Olaf, at the front desk, was phenomenal! Getting to the property looks a bit sketchy but we always felt completely safe.
10
Jason
7 apr 2025
·
Soggiorno di 7 notti
Since you can go to all 3 of the El Cid properties which are connected you can choose whatever vibe you’re looking for. Calm and relaxed or active and fun. The resort is double gated and is very safe.
Since you can go to all 3 of the El Cid properties which are connected you can choose whatever vibe you’re looking for. Calm and relaxed or active and fun. The resort is double gated and is very safe.
10
Robert
26 nov 2025
·
Soggiorno di 10 notti
I’d like to thank all the staff. Outstanding! Service and hospitality were second to none. Second time here. Will def come back. Something for everyone. Great food. Great pools. Clean rooms with comfy beds. Great location, close to town for an easy day trip. Made our 10 days very memorable.
I’d like to thank all the staff. Outstanding! Service and hospitality were second to none. Second time here. Will def come back. Something for everyone. Great food. Great pools. Clean rooms with comfy beds. Great location, close to town for an easy day trip. Made our 10 days very memorable.
10
Gaspar Israel
17 mag 2025
·
Soggiorno di 7 notti
Pros: This recent trip to Cancun was my families 6th time visiting. We loved staying at the Ventus property, the hotel and surrounding resorts are amazing. The food is the best resort food we have ever had, drinks were okay. Service at ALL the restaurants was superb, we have a positive experience everywhere we went. We especially liked having access to all 3 resorts on the property. The options for activities and entertainment were great for the whole family. My young daughter and nephew loved going to the kids club, they had top notch care and activities. Rox, Claudia, Mar and Nikki did a great job with organizing and keeping things really fun. We will definitely consider going back to the Ventus properties, we loved our stay. Cons: The beach was disappointing, we were unable to swim. The positive is that the Puerto Morelos town is about a 4 minutes away in an uber and the beach there is stunning. We spent a day there and it made up for the lack of beach at Ventus. Keep up the great work, and thank you for our wonderful experience.
Pros: This recent trip to Cancun was my families 6th time visiting. We loved staying at the Ventus property, the hotel and surrounding resorts are amazing. The food is the best resort food we have ever had, drinks were okay. Service at ALL the restaurants was superb, we have a positive experience everywhere we went. We especially liked having access to all 3 resorts on the property. The options for activities and entertainment were great for the whole family. My young daughter and nephew loved going to the kids club, they had top notch care and activities. Rox, Claudia, Mar and Nikki did a great job with organizing and keeping things really fun. We will definitely consider going back to the Ventus properties, we loved our stay. Cons: The beach was disappointing, we were unable to swim. The positive is that the Puerto Morelos town is about a 4 minutes away in an uber and the beach there is stunning. We spent a day there and it made up for the lack of beach at Ventus. Keep up the great work, and thank you for our wonderful experience.
10
Victoria Van
27 nov 2025
·
Soggiorno di 6 notti
The property was beautiful and very well maintained. We felt very safe all around the resort and Puerto Morelos. The food was amazing! By far the best food I’ve had at an all inclusive! We booked the platinum club package (unknowingly) and it was amazing. The staff really made the trip so enjoyable. The butlers were our favourite part. They felt like family by the time our stay was over. The only negative from our stay here was the beach. The water was very brown and stinky and there were so many bugs in the water close to shore, but not the seaweed I have been reading about in many other posts from resorts on the east coast side of Mexico.
The property was beautiful and very well maintained. We felt very safe all around the resort and Puerto Morelos. The food was amazing! By far the best food I’ve had at an all inclusive! We booked the platinum club package (unknowingly) and it was amazing. The staff really made the trip so enjoyable. The butlers were our favourite part. They felt like family by the time our stay was over. The only negative from our stay here was the beach. The water was very brown and stinky and there were so many bugs in the water close to shore, but not the seaweed I have been reading about in many other posts from resorts on the east coast side of Mexico.
8
Stacy
7 ago 2025
·
Soggiorno di 4 notti
We liked that we had access to all 3 El Cid resorts and that they were walkable. Golf carts are available but may tale a bit during peak times. Never waited longer than 5 minutes for a cart. Restaurants were very delicious. The seaweed on the beach and smell of the seaweed made people stay away. All in all property was great.
We liked that we had access to all 3 El Cid resorts and that they were walkable. Golf carts are available but may tale a bit during peak times. Never waited longer than 5 minutes for a cart. Restaurants were very delicious. The seaweed on the beach and smell of the seaweed made people stay away. All in all property was great.
10
Tanya
24 dic 2024
·
Soggiorno di 7 notti
Loved our stay. Great food, staff, activities and close to town. Loved the bike ride there too.
Loved our stay. Great food, staff, activities and close to town. Loved the bike ride there too.
8
Osazuwa Michael Ighoosagie, Enejan
11 ott 2025
·
Soggiorno di 6 notti
The location of hotel, stuff are friendly
The location of hotel, stuff are friendly
8
Jonathan
14 nov 2024
·
Soggiorno di 6 notti
Property little remote, otherwise great.
Property little remote, otherwise great.
10
Marcelina
12 gen 2025
·
Soggiorno di 7 notti
Overall great for the cost. Newer property section at Ventus where we stayed. Beautiful grounds, great selection of restaurants and very good food. Not too small and not too large, so very walkable. The sister properties Marina and Ha offered additional pools and restaurants. Only negatives, not the prettiest beach, but there is a very nice beach in town which is walking distance or a $12 taxi ride. Also, pools are on the cold side and seemed like only front pool was heated. Overall, very nice time at a great place and I would recommend.
Overall great for the cost. Newer property section at Ventus where we stayed. Beautiful grounds, great selection of restaurants and very good food. Not too small and not too large, so very walkable. The sister properties Marina and Ha offered additional pools and restaurants. Only negatives, not the prettiest beach, but there is a very nice beach in town which is walking distance or a $12 taxi ride. Also, pools are on the cold side and seemed like only front pool was heated. Overall, very nice time at a great place and I would recommend.
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Ristorazione
Molti ospiti valutano il cibo come buono o eccellente, con ampia scelta tra buffet e ristoranti à la carte. Tuttavia, ottenere un tavolo a cena può essere difficile e alcuni hanno trovato i buffet ripetitivi o nella media.
Recensioni degli ospiti correlate
10
Ying
5 nov 2025
·
Soggiorno di 8 notti
All the staff were extremely friendly and welcoming. There were lots of fun activities and entertainment every day, and the environment around the hotel was beautiful and relaxing. The food was quite good — nothing extraordinary, but solid and satisfying. My favorite place was the café, where you could always grab a snack whenever you felt hungry. The only minor inconvenience was that for dinner, if you didn’t want the buffet and wanted to try one of the à la carte restaurants, you had to make a reservation two days in advance — and sometimes if you went too late, they were already fully booked. Overall, it was a great stay and I would definitely come back again! 🌴
All the staff were extremely friendly and welcoming. There were lots of fun activities and entertainment every day, and the environment around the hotel was beautiful and relaxing. The food was quite good — nothing extraordinary, but solid and satisfying. My favorite place was the café, where you could always grab a snack whenever you felt hungry. The only minor inconvenience was that for dinner, if you didn’t want the buffet and wanted to try one of the à la carte restaurants, you had to make a reservation two days in advance — and sometimes if you went too late, they were already fully booked. Overall, it was a great stay and I would definitely come back again! 🌴
8
Michael
21 giu 2025
·
Soggiorno di 4 notti
The property and grounds are gorgeous. Staff is awesome. Food is solid. 4 stars for 2 reasons. One, we had trouble making reservations for most nights we were there (3 out of 4). Two,
The property and grounds are gorgeous. Staff is awesome. Food is solid. 4 stars for 2 reasons. One, we had trouble making reservations for most nights we were there (3 out of 4). Two,
8
Stacy
7 ago 2025
·
Soggiorno di 4 notti
We liked that we had access to all 3 El Cid resorts and that they were walkable. Golf carts are available but may tale a bit during peak times. Never waited longer than 5 minutes for a cart. Restaurants were very delicious. The seaweed on the beach and smell of the seaweed made people stay away. All in all property was great.
We liked that we had access to all 3 El Cid resorts and that they were walkable. Golf carts are available but may tale a bit during peak times. Never waited longer than 5 minutes for a cart. Restaurants were very delicious. The seaweed on the beach and smell of the seaweed made people stay away. All in all property was great.
10
Martyna
19 set 2025
·
Soggiorno di 7 notti
We had a wonderful stay at this resort. Food was excellent at the buffets and à la cart. There were a ton of options and the quality, freshness and tastes were great. I want to shout out Liliana who made us eggs every morning in the French restaurant. She was so kind and awesome at her job. The rooms were simple, clean, modern and functional. The pools were awesome as well with a lot of options. If you wanted something quiet or you wanted a party there were options. each pool had a shallow area for kids, which was fantastic. There were a lot of great activities such as Pickleball or staff lead exercises such as stretch stretching (shoutout to Raul)! We really enjoyed the taco Fest and the Independence Day celebrations. The effort to decorate and entertain was amazing. Some things that weren’t so great were the beach which was unusable due to seaweed and the smell. Also wish that there were straws available for those who needed them (such as kids). To add to that it would be nice to have lids for coffee, especially when you take it on the go. Overall, a really great resort although there was no beach the rest of it made up for it. Thank you
We had a wonderful stay at this resort. Food was excellent at the buffets and à la cart. There were a ton of options and the quality, freshness and tastes were great. I want to shout out Liliana who made us eggs every morning in the French restaurant. She was so kind and awesome at her job. The rooms were simple, clean, modern and functional. The pools were awesome as well with a lot of options. If you wanted something quiet or you wanted a party there were options. each pool had a shallow area for kids, which was fantastic. There were a lot of great activities such as Pickleball or staff lead exercises such as stretch stretching (shoutout to Raul)! We really enjoyed the taco Fest and the Independence Day celebrations. The effort to decorate and entertain was amazing. Some things that weren’t so great were the beach which was unusable due to seaweed and the smell. Also wish that there were straws available for those who needed them (such as kids). To add to that it would be nice to have lids for coffee, especially when you take it on the go. Overall, a really great resort although there was no beach the rest of it made up for it. Thank you
4
Crystal
3 ago 2025
·
Soggiorno di 5 notti
Buffet food was low quality, I guess due to mass quantities. Mold on room walls and bathroom/shower. Dont like that you cannot make a reservation to restaurants until on property, yet everything is booked when you arrive. No towel service after 6, but the pool is open til 1030. The room smelled awful and the beds were uncomfortable. The waitstaff was highly attentive and the pools qere great, but other than that, was very disappointed. I even brought the mold to the front desks' artention and they completely ignored it. Walked over to Ventus Ha - completely different experience. The place looked and smelled great, the food was good. Ventus at Marina left us not wanting to go back at all!
Buffet food was low quality, I guess due to mass quantities. Mold on room walls and bathroom/shower. Dont like that you cannot make a reservation to restaurants until on property, yet everything is booked when you arrive. No towel service after 6, but the pool is open til 1030. The room smelled awful and the beds were uncomfortable. The waitstaff was highly attentive and the pools qere great, but other than that, was very disappointed. I even brought the mold to the front desks' artention and they completely ignored it. Walked over to Ventus Ha - completely different experience. The place looked and smelled great, the food was good. Ventus at Marina left us not wanting to go back at all!
10
Patrick
22 giu 2025
·
Soggiorno di 7 notti
This is a great resort! Dining options were very good, no complaints at any of the restaurants! Service was above and beyond! Friendly staff, opt for the Platinum- easy check in, great service, butlers who check several times a day to see if there’s anything you need. Ventus, where we stayed was great, quieter than Marina El Cid, walked all the property- Ventus Ha was very nice also. We truly have ZERO complaints! One excursion we booked (outside booking) the transportation mixed up, we had the resort get us a Taxi, and it was great - the driver took us into Cancun (40 minute ride), I went to pay him, he said, no, he’ll pick us up later (6 hours) and we can pay him when we get back to the hotel - so nice!! Safe place, great people. One thing to be aware of - when you book through Expedia, you only get WiFi for two devices, we had to pay extra for other devices (cell service for us wasn’t very good - Verizon). Overall, we highly recommend this entire resort!
This is a great resort! Dining options were very good, no complaints at any of the restaurants! Service was above and beyond! Friendly staff, opt for the Platinum- easy check in, great service, butlers who check several times a day to see if there’s anything you need. Ventus, where we stayed was great, quieter than Marina El Cid, walked all the property- Ventus Ha was very nice also. We truly have ZERO complaints! One excursion we booked (outside booking) the transportation mixed up, we had the resort get us a Taxi, and it was great - the driver took us into Cancun (40 minute ride), I went to pay him, he said, no, he’ll pick us up later (6 hours) and we can pay him when we get back to the hotel - so nice!! Safe place, great people. One thing to be aware of - when you book through Expedia, you only get WiFi for two devices, we had to pay extra for other devices (cell service for us wasn’t very good - Verizon). Overall, we highly recommend this entire resort!
10
Abigail
18 nov 2025
·
Soggiorno di 7 notti
Excellent and hardworking staff. Great food!
Excellent and hardworking staff. Great food!
6
Alexandra
20 ott 2025
·
Soggiorno di 7 notti
We had two rooms at this property from Oct 11th-18th. Our family of 5 (2 adults, 2 teens & child) stayed in Ventus, and my MIL stayed in the Marina. We’ve been all over Mexico every year for holiday, and was excited to try the ‘El CID’ brand due to the rave reviews. I literally could not find more than one or two negative reviews for this place, but unfortunately im going to have to ruin that streak: Pros: The food! This resort takes pride in their restaurants, and the servers and chefs are well beyond the standard all-inclusive dining experiences. Kobo - Japanese Teppanyaki (5 stars! My favorite) Make sure you go in hungry, because it’s a lot of food!! Trattoria De Gulio - Italian (Our least favourite but was still decent - recommend the calamari) El Alcázar - Mediterranean (5 stars - this was my husband’s favourite. Absolutely delicious & fresh) Aakat - (4 stars- My MIL’s favorite for the roast burger, and I devoured the flank steak on a volcano stone medium rare) the side of corn was no bueno, and at all costs avoid the cheese dessert! It smelt and tasted like mouldy laundry left too long in the washing machine. Corn flake with Tequila was a hit though. French Restaurant - (3 stars - I liked the French onion soup, and salmon was just okay) The breakfast buffet buffet was good, lunch options great, dinner.. no good. Needs structure. Cons: Surprise charges ($200 more than Expedia advised, pushy/rude staff, dirty beach, no entertainment at night, spotty housekeeping)
We had two rooms at this property from Oct 11th-18th. Our family of 5 (2 adults, 2 teens & child) stayed in Ventus, and my MIL stayed in the Marina. We’ve been all over Mexico every year for holiday, and was excited to try the ‘El CID’ brand due to the rave reviews. I literally could not find more than one or two negative reviews for this place, but unfortunately im going to have to ruin that streak: Pros: The food! This resort takes pride in their restaurants, and the servers and chefs are well beyond the standard all-inclusive dining experiences. Kobo - Japanese Teppanyaki (5 stars! My favorite) Make sure you go in hungry, because it’s a lot of food!! Trattoria De Gulio - Italian (Our least favourite but was still decent - recommend the calamari) El Alcázar - Mediterranean (5 stars - this was my husband’s favourite. Absolutely delicious & fresh) Aakat - (4 stars- My MIL’s favorite for the roast burger, and I devoured the flank steak on a volcano stone medium rare) the side of corn was no bueno, and at all costs avoid the cheese dessert! It smelt and tasted like mouldy laundry left too long in the washing machine. Corn flake with Tequila was a hit though. French Restaurant - (3 stars - I liked the French onion soup, and salmon was just okay) The breakfast buffet buffet was good, lunch options great, dinner.. no good. Needs structure. Cons: Surprise charges ($200 more than Expedia advised, pushy/rude staff, dirty beach, no entertainment at night, spotty housekeeping)
10
DARIN
5 lug 2025
·
Soggiorno di 6 notti
We love everything about The Ventus! The grounds are gorgeous and the people are very helpful and friendly. Restaurants are superb.
We love everything about The Ventus! The grounds are gorgeous and the people are very helpful and friendly. Restaurants are superb.
10
Robert Alan
16 dic 2024
·
Soggiorno di 7 notti
Absolutely incredible food, location and great staff. The resort is spotless and there are so many dining options.
Absolutely incredible food, location and great staff. The resort is spotless and there are so many dining options.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
8
Shlomo
31 lug 2024
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Soggiorno di 5 notti
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10
Ricardo Javier
4 settimane fa
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Soggiorno di 3 notti
Muy bonito hotel, excelente atencion!
Muy bonito hotel, excelente atencion!
6
Elias
28 lug 2026
·
Soggiorno di 2 notti
Everything ok except two things. Seaweed everywhere and the egg smell that comes with it. You had to pay tonnes of money to get WiFi for the kids, work phones, computer etc. Crazy experience. Otherwise clean and fun with the crock and kids liked the pool with the slide and jump.
Everything ok except two things. Seaweed everywhere and the egg smell that comes with it. You had to pay tonnes of money to get WiFi for the kids, work phones, computer etc. Crazy experience. Otherwise clean and fun with the crock and kids liked the pool with the slide and jump.
10
Morten
26 lug 2026
·
Soggiorno di 5 notti
Det var helt fantastisk at bo på Ventus Ha. Personalet - især Wendy og Moises - var så hjælpsomme. Der er masser af dyreliv omkring hotellet. Både næsebjørne, krokodiller, vaskebjørne og endda en stor slange. Room service menuen var ikke helt until; de havde meget få af de listede ting. Vær opmærksom på, at de meget gerne vil have dig til at skrive dig op til deres point-program. Vi gik til præsentationen, som egentlig var fin langt hen ad vejen. Dog følte vinos presset af deres manager til sidst. Han ville ikke helt acceptere vores nej, men have os til at skrive under på en aftale til over 40.000 dollars. Vi fik ikke engang mulighed for at se betingelserne igennem hjemme. Det virkede lidt som snyd. Dette var på Ventus at Marina. Men alt andet var helt i top! Alle restauranter var virkelig gode! Man skal opleve Kobo!
Det var helt fantastisk at bo på Ventus Ha. Personalet - især Wendy og Moises - var så hjælpsomme. Der er masser af dyreliv omkring hotellet. Både næsebjørne, krokodiller, vaskebjørne og endda en stor slange. Room service menuen var ikke helt until; de havde meget få af de listede ting. Vær opmærksom på, at de meget gerne vil have dig til at skrive dig op til deres point-program. Vi gik til præsentationen, som egentlig var fin langt hen ad vejen. Dog følte vinos presset af deres manager til sidst. Han ville ikke helt acceptere vores nej, men have os til at skrive under på en aftale til over 40.000 dollars. Vi fik ikke engang mulighed for at se betingelserne igennem hjemme. Det virkede lidt som snyd. Dette var på Ventus at Marina. Men alt andet var helt i top! Alle restauranter var virkelig gode! Man skal opleve Kobo!
10
Phal
2 giu 2026
·
Soggiorno di 4 notti
Everything is good, but the smell of the sea. It was so bad. However, it was not a big disappointment because other famous beaches were similar. The food was a little lacking, but the service was kind and everything was good. We plan to go again in 6 months.
Everything is good, but the smell of the sea. It was so bad. However, it was not a big disappointment because other famous beaches were similar. The food was a little lacking, but the service was kind and everything was good. We plan to go again in 6 months.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-16: 665.3609930841064USD
- 2026-09-17: 284.90750379501344USD
- 2026-09-18: 285.21996828552244USD
- 2026-09-19: 285.21996828552244USD
- 2026-09-20: 284.4946024136352USD
- 2026-09-21: 284.3183650868225USD
- 2026-09-22: 284.3183650868225USD
- 2026-09-23: 284.3183650868225USD
- 2026-09-24: 284.4946024136352USD
- 2026-09-25: 285.21996828552244USD
- 2026-09-26: 285.21996828552244USD
- 2026-09-27: 285.21996828552244USD
- 2026-09-28: 284.4946024136352USD
- 2026-09-29: 284.4946024136352USD
- 2026-09-30: 284.4946024136352USD
- 2026-10-01: 285.21996828552244USD
- 2026-10-02: 285.21996828552244USD
- 2026-10-03: 273.542551299591USD
- 2026-10-04: 273.542551299591USD
- 2026-10-05: 273.542551299591USD
- 2026-10-06: 273.542551299591USD
- 2026-10-07: 273.542551299591USD
- 2026-10-08: 285.21996828552244USD
- 2026-10-09: 273.542551299591USD
- 2026-10-10: 273.542551299591USD
- 2026-10-11: 285.21996828552244USD
- 2026-10-12: 273.542551299591USD
- 2026-10-13: 273.542551299591USD
- 2026-10-14: 285.21996828552244USD
- 2026-10-15: 285.21996828552244USD
- 2026-10-16: 273.542551299591USD
- 2026-10-17: 285.21996828552244USD
- 2026-10-18: 273.542551299591USD
- 2026-10-19: 285.21996828552244USD
- 2026-10-20: 273.542551299591USD
- 2026-10-21: 292.46243816665645USD
- 2026-10-22: 292.46243816665645USD
- 2026-10-23: 292.46243816665645USD
- 2026-10-24: 292.46243816665645USD
- 2026-10-25: 292.46243816665645USD
- 2026-10-26: 273.542551299591USD
- 2026-10-27: 285.21996828552244USD
- 2026-10-28: 285.21996828552244USD
- 2026-10-29: 285.21996828552244USD
- 2026-10-30: 273.542551299591USD
- 2026-10-31: 273.542551299591USD
- 2026-11-01: 285.21996828552244USD
- 2026-11-02: 273.542551299591USD
- 2026-11-03: 273.542551299591USD
- 2026-11-04: 285.21996828552244USD
- 2026-11-05: 273.542551299591USD
- 2026-11-06: 273.542551299591USD
- 2026-11-07: 345.57501043304444USD
- 2026-11-08: 331.24720467681885USD
- 2026-11-09: 350.15714591033935USD
- 2026-11-10: 350.15714591033935USD
- 2026-11-11: 365.54654298797607USD
- 2026-11-12: 365.54654298797607USD
- 2026-11-13: 365.54654298797607USD
- 2026-11-14: 331.24720467681885USD
- 2026-11-15: 331.24720467681885USD
- 2026-11-16: 237.74200015045164USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- L'età minima per la registrazione presso questa struttura durante lo Spring Break è di 21 anni.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- La struttura è dotata di un rilevatore di monossido di carbonio e un rilevatore di fumo
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un resort prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- Il Wi-Fi è gratuito nelle aree comuni (numero massimo di dispositivi: 4).
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Parcheggio valet
Banco escursioni
Attività
Piscina
Giardino
Spiaggia - nelle vicinanze
Pesca
Piscina scoperta
Mobili da esterno
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio valet
Parking Onsite
Internet
Wi-fi
Servizi
Banco escursioni
Servizio di pulizia
Servizio banchetti
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Informazioni generali
Ristorante
Camere non fumatori
Massaggi
SPA e centro benessere
Family room
Beach Sun Loungers