Kai Tulum
From
92 USD
a notte
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From
92 USD
a notte
Informazioni su questa struttura
Approfitta dei servizi ricreativi disponibili, che includono una piscina all'aperto e un servizio di noleggio biciclette. Questo hotel offre, inoltre, il Wi-Fi gratuito e servizi di concierge.
Servizi
Approfitta dei servizi ricreativi disponibili, che includono una piscina all'aperto e un servizio di noleggio biciclette. Questo hotel offre, inoltre, il Wi-Fi gratuito e servizi di concierge.
Servizi per le aziende
Potrai usufruire di personale poliglotta, deposito bagagli e una cassetta di sicurezza presso la reception. È possibile usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento.
Ristorazione
Kai Tulum include un ristorante e uno snack bar. Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar/lounge. La colazione preparata su ordinazione è disponibile a pagamento tutti i giorni dalle ore 07:00 alle ore 10:30.
Camere
Scegli una delle 11 camere della struttura, tutte provviste di aria condizionata e minibar: ti sentirai subito a casa. Grazie ad un comodo letto con copriletto in piuma e biancheria in cotone egiziano dormirai sonni tranquilli. Le camere sono dotate di balcone o patio attrezzato. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo. Il bagno in camera dispone di doccia, soffione a pioggia e set di cortesia gratuiti.
Posizione
Kai Tulum si trova a Tulum (Zona Hotelera), a pochissimi passi da Playa Paraíso e ad appena 2 minuti di auto da Rovine Maya di Tulum. Questo hotel sulla spiaggia dista 4,3 km da Spiaggia di Tulum e 9,2 km da Riserva della Biosfera di Sian Ka'an.
Nelle vicinanze
Parco del Giaguaro(0.1 miglia)
Playa Paraíso(0.1 miglia)
Spiaggia pubblica Las Palmas(0.4 miglia)
Rovine Maya di Tulum(0.9 miglia)
Playa Ruinas(0.9 miglia)
Tempio degli Affreschi(1 miglia)
Tempio del Dio Discendente(1.1 miglia)
Casa del Cenote(1.1 miglia)
Torre di Tulum(1.3 miglia)
Belvedere del Giaguaro di Tulum(1.4 miglia)
Parco Nazionale di Tulum(1.4 miglia)
Accesso al Parque Jaguar(1.4 miglia)
Área di Protezione della Flora e Fauna Jaguar(1.9 miglia)
Museo Regionale della Costa Orientale(2.1 miglia)
Museo SFER IK(2.4 miglia)
Aeroporto internazionale di Tulum (TQO)(28.8 miglia)
Aeroporto Internazionale di Cancún (CUN)(76.1 miglia)
Posizione
Carretera a Tulum - Boca Paila Km 0.5, Zona Hotelera, Tulum, Tulum, Quintana Roo, Messico
Parco del Giaguaro (0.1 miglia)
Playa Paraíso (0.1 miglia)
Spiaggia pubblica Las Palmas (0.4 miglia)
Rovine Maya di Tulum (0.9 miglia)
Playa Ruinas (0.9 miglia)
Tempio degli Affreschi (1 miglia)
Opzioni camera
5
Suite Premium, 2 letti matrimoniali, vista oceano parziale
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privato
9
Suite, 1 letto king, vista oceano parziale
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
527 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privato
6
Suite Premium, vista giardino
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
549 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separato
5
Suite Premium, vista oceano
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privato
11
Suite, 1 letto king, fronte oceano
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
560 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privato
19
Suite Garden View King
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
549 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privato
9
Suite, 2 letti matrimoniali, vista oceano parziale
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
538 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privato
Recensioni degli ospiti su Kai Tulum
8.5
Molto buono
Sulla base di 296 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
A Kai Tulum, i viaggiatori lodano i bungalow sereni fronte spiaggia, il personale cordiale e la posizione panoramica vicino alle rovine, mentre gli aspetti negativi ricorrenti includono i controlli e le tariffe di accesso al parco nazionale, i prezzi più alti per i servizi in loco, una velocità e una scelta dei ristoranti variabili e occasionali problemi di manutenzione o pulizia.
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Cosa pensano gli ospiti
A Kai Tulum, i viaggiatori lodano i bungalow sereni fronte spiaggia, il personale cordiale e la posizione panoramica vicino alle rovine, mentre gli aspetti negativi ricorrenti includono i controlli e le tariffe di accesso al parco nazionale, i prezzi più alti per i servizi in loco, una velocità e una scelta dei ristoranti variabili e occasionali problemi di manutenzione o pulizia.
Gli ospiti apprezzano i bungalow eleganti e confortevoli – molti con terrazze e docce interne/esterne – anche se alcuni segnalano una connessione Wi-Fi debole e l'assenza di telefono o TV in camera. L'ambiente del parco è tranquillo, ma il trasporto può essere costoso e le barche turistiche o le alghe a volte possono compromettere la spiaggia. Nel complesso, aspettatevi un soggiorno tranquillo e incentrato sulla natura in un ambiente panoramico ad accesso controllato, piuttosto che un centro della vita notturna o servizi estesi.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
I servizi sono incentrati sulla spiaggia, con ampie sedie a sdraio e una piccola piscina; l'area dedicata allo yoga/massaggi riceve molti complimenti. Sono disponibili biciclette a noleggio, anche se diversi ospiti hanno trovato i prezzi elevati rispetto alle opzioni vicine.
Recensioni degli ospiti correlate
8
Atusa
15 apr 2023
·
Soggiorno di 4 notti
The staff was amazing. They reached out before our arrival to setup transportation and see if we need anything :) great recommendations while we were there. The location was great. So close to beach, nice room, always finding beach chairs, can go on walks on the beach which is public in Tulum. You can walk to the Tulum ruins. You can rent bikes from the hotel to go on a bike ride. I just wished I could make coffee in the room since I like it hot and earlier than 8am when they bring it to your deck. We had a fabulous time. Small hotel, no extra fees like some big resorts, great service, walkable to other restaurants on the beach. They also cleaned the washed up plants coming from the sea every morning, to my surprise some hotels didn't! but they did it every morning though the beach is public :)
The staff was amazing. They reached out before our arrival to setup transportation and see if we need anything :) great recommendations while we were there. The location was great. So close to beach, nice room, always finding beach chairs, can go on walks on the beach which is public in Tulum. You can walk to the Tulum ruins. You can rent bikes from the hotel to go on a bike ride. I just wished I could make coffee in the room since I like it hot and earlier than 8am when they bring it to your deck. We had a fabulous time. Small hotel, no extra fees like some big resorts, great service, walkable to other restaurants on the beach. They also cleaned the washed up plants coming from the sea every morning, to my surprise some hotels didn't! but they did it every morning though the beach is public :)
6
Manuel
14 ott 2023
·
Soggiorno di 2 notti
They charged us just to enter the hotel. No lights in walk paths. The hotel even rents you the bike when they should be free. No close transportation
They charged us just to enter the hotel. No lights in walk paths. The hotel even rents you the bike when they should be free. No close transportation
10
Nichol
31 dic 2024
·
Soggiorno di 3 notti
Two things stand out: 1, Romana, the yoga instructor and sound healer, is amazing. I took Yin/Tibetan sound bowls, slow flow, and abs/glutes and each session was amazing. She gives you all of herself, and her physical and spiritual approach is amazing. You do not come across people with her special energetic qualities often. On top of this, the yoga and massage hut is intimate, beautiful and magic. The other thing I loved was the rooms - comfy beds, great little decks, indoor and outdoor showers. I loved the feeling of the rooms. The food is very good too though the music can be a bit counter to the peaceful vibe. - it is nice that this resort and Ikal are right next to each other, to compliment each other.
Two things stand out: 1, Romana, the yoga instructor and sound healer, is amazing. I took Yin/Tibetan sound bowls, slow flow, and abs/glutes and each session was amazing. She gives you all of herself, and her physical and spiritual approach is amazing. You do not come across people with her special energetic qualities often. On top of this, the yoga and massage hut is intimate, beautiful and magic. The other thing I loved was the rooms - comfy beds, great little decks, indoor and outdoor showers. I loved the feeling of the rooms. The food is very good too though the music can be a bit counter to the peaceful vibe. - it is nice that this resort and Ikal are right next to each other, to compliment each other.
8
Sheila
3 set 2025
·
Soggiorno di 3 notti
Beautiful rooms, beautiful property with kind staff, especially Dennis. Gorgeous, but the hotel’s amenities i found were significantly pricier than surrounding hotels, for example a bike rentak here would by $850 mxd conpared to next door where it was $350, their restaurant was gorgeous and loved the food quality, but again significantly higher prices than neighboring spots. I loved my stay here, and loved the convenience- please beware before booking there’s a $450 mxd one time fee to enter the national park and then a daily $120 something fee, which is pretty annoying but part of thr deal for this whole area.
Beautiful rooms, beautiful property with kind staff, especially Dennis. Gorgeous, but the hotel’s amenities i found were significantly pricier than surrounding hotels, for example a bike rentak here would by $850 mxd conpared to next door where it was $350, their restaurant was gorgeous and loved the food quality, but again significantly higher prices than neighboring spots. I loved my stay here, and loved the convenience- please beware before booking there’s a $450 mxd one time fee to enter the national park and then a daily $120 something fee, which is pretty annoying but part of thr deal for this whole area.
8
Eric
14 mag 2023
·
Soggiorno di 4 notti
I stayed at Kai Tulum for a brief 4 day stay and overall the stay was good. The hotel is terrible with communication, i had a few questions i had before we travelled to Mexico and their whatsapp account were never replied to my questions, their hotel phone never answered any of my calls, i finally received an email on the morning of my flight which was not very convenient. The road leading to the hotel was closed due to construction and a back winding dirt road had to be used, It was inconvenient. The check-in was simple, the hotel provided free parking for guests. The ocean view was partially blocked by the restaurant but regardless it was a phenomenal view every morning. It actually did an accurate job of representing the room and the beach distance from the room. It was ocean view and a wonderful beach style cabin/room. The bed faced the view and the shower was very nice. The grounds are nice and very tropical feel wherever you are on the hotel grounds. The pool area is small but the hotel only has about 16 rooms. The beach has plenty of seating with a great view. The restaurant was over-priced in my opinion and better meals were had at different locations. The restaurant does have a clean modern look but there was no attempts to have live music or any type of bar area to make it inviting. The beach sand everywhere got a little old because it was very dusty and got everywhere but that isn't the hotels fault. The hotel needed to do a better clean up the sargasso seaweed
I stayed at Kai Tulum for a brief 4 day stay and overall the stay was good. The hotel is terrible with communication, i had a few questions i had before we travelled to Mexico and their whatsapp account were never replied to my questions, their hotel phone never answered any of my calls, i finally received an email on the morning of my flight which was not very convenient. The road leading to the hotel was closed due to construction and a back winding dirt road had to be used, It was inconvenient. The check-in was simple, the hotel provided free parking for guests. The ocean view was partially blocked by the restaurant but regardless it was a phenomenal view every morning. It actually did an accurate job of representing the room and the beach distance from the room. It was ocean view and a wonderful beach style cabin/room. The bed faced the view and the shower was very nice. The grounds are nice and very tropical feel wherever you are on the hotel grounds. The pool area is small but the hotel only has about 16 rooms. The beach has plenty of seating with a great view. The restaurant was over-priced in my opinion and better meals were had at different locations. The restaurant does have a clean modern look but there was no attempts to have live music or any type of bar area to make it inviting. The beach sand everywhere got a little old because it was very dusty and got everywhere but that isn't the hotels fault. The hotel needed to do a better clean up the sargasso seaweed
8
Ben
28 dic 2021
·
Soggiorno di 4 notti
The cabins are clean and spacious, and nicely appointed. The chilled out vibe of the cabins contrasts a little with the beach club atmosphere of the restaurant and bar. Food good but not outstanding. Our cabin was at the rear of the property and basically had unusable wi-fi. Beach loungers had good availability and well spaced out, with different options for seeking shade Staff available via whatsapp rather than front desk; worked very well
The cabins are clean and spacious, and nicely appointed. The chilled out vibe of the cabins contrasts a little with the beach club atmosphere of the restaurant and bar. Food good but not outstanding. Our cabin was at the rear of the property and basically had unusable wi-fi. Beach loungers had good availability and well spaced out, with different options for seeking shade Staff available via whatsapp rather than front desk; worked very well
8
MARINE
24 gen 2025
·
Soggiorno di 3 notti
Bien dans l’ensemble! Très belle plage privée.. mais beaucoup de vagues à notre passage (3 jours en janvier 2025). Concernant l’hôtel, il se trouve dans une zone protégée donc il y a un barrage avec des frais à payer au gouvernement 1 seule fois. Les chambres sont bien, bon design détente de bord de mer, mais pas assez propre selon moi. Certains endroits étaient poussiéreux et mal entretenus.. Toutefois très pratique notre chambre disposait d’ une douche extérieure et une intérieure pour ne rien salir en revenant de la plage (attention pas identique pour l’ensemble des chambres) Pour info: pas de lit bébé, et lit assez haut donc vous devez innover en solution ou prévoir un lit parapluie si bébé tourne la nuit. Sinon mettre un matelas par terre est aussi une option. Attention aux insectes. La piscine est trop petite par contre. Les masseuses sont top et très souriantes merci à elles encore! Le restaurant très bien. Bémol: la vue sur mer des cabanons n’est pas totale, car il y a le cabanon des masseuses et le restaurant devant qui bloquent la vue. Dans l’ensemble bon séjour, le personnel est très sympas, le sable et la plage privée un régal. Toutefois, ce n’est pas un hôtel extraordinaire ou coup de cœur pour nous avec deux bébés (pas de sièges bébé au resto, pas de lit bébé, piscine non adaptée aux enfants…). Nous garderons de bons souvenirs de cet endroit. Merci
Bien dans l’ensemble! Très belle plage privée.. mais beaucoup de vagues à notre passage (3 jours en janvier 2025). Concernant l’hôtel, il se trouve dans une zone protégée donc il y a un barrage avec des frais à payer au gouvernement 1 seule fois. Les chambres sont bien, bon design détente de bord de mer, mais pas assez propre selon moi. Certains endroits étaient poussiéreux et mal entretenus.. Toutefois très pratique notre chambre disposait d’ une douche extérieure et une intérieure pour ne rien salir en revenant de la plage (attention pas identique pour l’ensemble des chambres) Pour info: pas de lit bébé, et lit assez haut donc vous devez innover en solution ou prévoir un lit parapluie si bébé tourne la nuit. Sinon mettre un matelas par terre est aussi une option. Attention aux insectes. La piscine est trop petite par contre. Les masseuses sont top et très souriantes merci à elles encore! Le restaurant très bien. Bémol: la vue sur mer des cabanons n’est pas totale, car il y a le cabanon des masseuses et le restaurant devant qui bloquent la vue. Dans l’ensemble bon séjour, le personnel est très sympas, le sable et la plage privée un régal. Toutefois, ce n’est pas un hôtel extraordinaire ou coup de cœur pour nous avec deux bébés (pas de sièges bébé au resto, pas de lit bébé, piscine non adaptée aux enfants…). Nous garderons de bons souvenirs de cet endroit. Merci
10
Karen
13 apr 2025
·
Soggiorno di 3 notti
I Loved the cottages! They were very comfortable! We had everything we needed, and the extra items for the beach were appreciated (after-Sun lotion and bug spray)! We rented an electric bike to take to a Cenote, and back to Tulum for shopping and lunch … that was so much fun! The only thing was the beach restaurant was very expensive … BUT … the food was great! It truly was a good stay.
I Loved the cottages! They were very comfortable! We had everything we needed, and the extra items for the beach were appreciated (after-Sun lotion and bug spray)! We rented an electric bike to take to a Cenote, and back to Tulum for shopping and lunch … that was so much fun! The only thing was the beach restaurant was very expensive … BUT … the food was great! It truly was a good stay.
10
Kelly
16 dic 2023
·
Kai is stunning! This is a this is a great hotel, if you would like a peaceful place to rest and reflect, swim and enjoy the Playa Paraiso. This is not the right hotel if you want to go to different bars and restaurants every night. You can take a cab into town, but it is not that close and not worth it in my opinion. We enjoyed our stay at Kai so much, especially the beautiful room. Their bungalows are as beautiful as the pictures show. The restaurant is slightly overpriced as far as food, but their two for one margaritas can’t be beat. The massage therapist at Kai is excellent, and will give you a great price if you can pay in pesos. Having pesos would have been the only improvement on my stay as I found it a little tricky at times to use a card. Kai is next-door to IKAL Hotel and IKAL’s restaurant is so good and very affordable. Our room was quiet and safe, and we felt so well cared for. They have filtered water in every room so you don’t have to worry about finding bottled water, which can be a big stress at times in Mexico. I would come back here in instant! What a beautiful place.
Kai is stunning! This is a this is a great hotel, if you would like a peaceful place to rest and reflect, swim and enjoy the Playa Paraiso. This is not the right hotel if you want to go to different bars and restaurants every night. You can take a cab into town, but it is not that close and not worth it in my opinion. We enjoyed our stay at Kai so much, especially the beautiful room. Their bungalows are as beautiful as the pictures show. The restaurant is slightly overpriced as far as food, but their two for one margaritas can’t be beat. The massage therapist at Kai is excellent, and will give you a great price if you can pay in pesos. Having pesos would have been the only improvement on my stay as I found it a little tricky at times to use a card. Kai is next-door to IKAL Hotel and IKAL’s restaurant is so good and very affordable. Our room was quiet and safe, and we felt so well cared for. They have filtered water in every room so you don’t have to worry about finding bottled water, which can be a big stress at times in Mexico. I would come back here in instant! What a beautiful place.
10
Samuel
13 ago 2025
·
Soggiorno di 3 notti
I love how this location is very private. It has its private entrance to the jaguar park area. You also have access to golf carts that take you around the area where you can visit the light house, the Mayan ruins and other beaches like Santa Fe. We had the ocean front villa #1. Right in front the beach and near their restaurant Bokoba. Staff was extremely friendly. The waiter Jose went above and beyond for us. He brought us breakfast to our patio a few times. Was very attentive to our needs whether we were in our room. The pool or the beach.
I love how this location is very private. It has its private entrance to the jaguar park area. You also have access to golf carts that take you around the area where you can visit the light house, the Mayan ruins and other beaches like Santa Fe. We had the ocean front villa #1. Right in front the beach and near their restaurant Bokoba. Staff was extremely friendly. The waiter Jose went above and beyond for us. He brought us breakfast to our patio a few times. Was very attentive to our needs whether we were in our room. The pool or the beach.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
La pulizia generale e il servizio di pulizia giornaliero ricevono frequenti elogi, ma alcuni ospiti hanno segnalato accumuli di polvere e, in un caso, la presenza di insetti.
Recensioni degli ospiti correlate
10
Hector
7 lug 2024
·
Soggiorno di 3 notti
El hotel está muy bonito y limpio. Muy cerca de las Ruinas de tulum. Los precios de la comida y bebidas está un poco elevados comparados con otros destinos turísticos pero igual que todo Tulúm. El único pero en mi opinión es la playa. Tenía algo de sargazo y unas lanchas estacionadas en la playa que dañaban la hermosa vista al mar que tiene el hotel. Se los recomiendo. Volvería a hospedarme ahí. Lo que más disfrutamos fue andar en bicicleta en toda la zona arqueológica. Nota: El hotel está en retirado de la zona hotelera donde están los restaurantes y beach clubs famosos. Esperen gastar $600 pesos de ida a los restaurantes y $700/$800 para regresar a tu hotel.
El hotel está muy bonito y limpio. Muy cerca de las Ruinas de tulum. Los precios de la comida y bebidas está un poco elevados comparados con otros destinos turísticos pero igual que todo Tulúm. El único pero en mi opinión es la playa. Tenía algo de sargazo y unas lanchas estacionadas en la playa que dañaban la hermosa vista al mar que tiene el hotel. Se los recomiendo. Volvería a hospedarme ahí. Lo que más disfrutamos fue andar en bicicleta en toda la zona arqueológica. Nota: El hotel está en retirado de la zona hotelera donde están los restaurantes y beach clubs famosos. Esperen gastar $600 pesos de ida a los restaurantes y $700/$800 para regresar a tu hotel.
8
Kenneth
12 nov 2025
·
Soggiorno di 2 notti
The beach is super nice and room is nicely decorated and clean
The beach is super nice and room is nicely decorated and clean
10
YURIDIA
9 giu 2024
·
Soggiorno di 6 notti
Nice and clean looking place to stay.
Nice and clean looking place to stay.
8
Anna
25 feb 2024
·
Soggiorno di 7 notti
Lovely little property with easy beach access (2 mins or less from all rooms). Safe, clean, quiet and friendly staff (Freddy and his colleagues took care of us). Would recommend for those wanting to unwind.
Lovely little property with easy beach access (2 mins or less from all rooms). Safe, clean, quiet and friendly staff (Freddy and his colleagues took care of us). Would recommend for those wanting to unwind.
10
Frederik
18 ago 2024
·
Soggiorno di 2 notti
Great place in Tulum and great value for the money. Super clean and nice design, comfortable with air conditioners in the rooms👌
Great place in Tulum and great value for the money. Super clean and nice design, comfortable with air conditioners in the rooms👌
8
Sonata
18 mag 2025
·
Soggiorno di 4 notti
Very nice, clean boutique hotel. It felt very quiet—almost like we were the only guests staying there, which made for a peaceful, if somewhat slow, atmosphere. The staff was friendly and easily accessible throughout our stay. A couple of small surprises: they didn’t have a regular cappuccino or Corona beer available. That said, the food was excellent—definitely a step above the neighboring hotels. Overall, a pleasant stay with great service and quality dining. Would recommend it for my family and friends.
Very nice, clean boutique hotel. It felt very quiet—almost like we were the only guests staying there, which made for a peaceful, if somewhat slow, atmosphere. The staff was friendly and easily accessible throughout our stay. A couple of small surprises: they didn’t have a regular cappuccino or Corona beer available. That said, the food was excellent—definitely a step above the neighboring hotels. Overall, a pleasant stay with great service and quality dining. Would recommend it for my family and friends.
10
Afia
24 giu 2024
·
Soggiorno di 5 notti
The property is right on the beach and in close proximity to a handful of other hotels. My room was extremely clean and housekeeping came everyday. The restaurant had a very good, but small menu. All staff were kind and helpful. The property itself was the perfect calm, quiet getaway.
The property is right on the beach and in close proximity to a handful of other hotels. My room was extremely clean and housekeeping came everyday. The restaurant had a very good, but small menu. All staff were kind and helpful. The property itself was the perfect calm, quiet getaway.
2
RAFAEL SANCHEZ
12 giu 2023
·
Soggiorno di 1 notte
era nuestro aniversaraio y la calle para entrar al kai tulum esta cerrada por militares, hay que entrar por las ruinas de tulum! pero JAMAS NOS AVISARON tardarmos 2 horas en entrar dando vueltas, y relizamos mas de 10 llamadas y mensajes de whastapp y correos y jamas nos contestaron del hotel, llegamos y nos dieron una habiracion sucia y con cucahjaras ( dos para ser exactos) la verdad pesima experiencia viajo muchisimo y nunca me habia pasado esto
era nuestro aniversaraio y la calle para entrar al kai tulum esta cerrada por militares, hay que entrar por las ruinas de tulum! pero JAMAS NOS AVISARON tardarmos 2 horas en entrar dando vueltas, y relizamos mas de 10 llamadas y mensajes de whastapp y correos y jamas nos contestaron del hotel, llegamos y nos dieron una habiracion sucia y con cucahjaras ( dos para ser exactos) la verdad pesima experiencia viajo muchisimo y nunca me habia pasado esto
8
MARINE
24 gen 2025
·
Soggiorno di 3 notti
Bien dans l’ensemble! Très belle plage privée.. mais beaucoup de vagues à notre passage (3 jours en janvier 2025). Concernant l’hôtel, il se trouve dans une zone protégée donc il y a un barrage avec des frais à payer au gouvernement 1 seule fois. Les chambres sont bien, bon design détente de bord de mer, mais pas assez propre selon moi. Certains endroits étaient poussiéreux et mal entretenus.. Toutefois très pratique notre chambre disposait d’ une douche extérieure et une intérieure pour ne rien salir en revenant de la plage (attention pas identique pour l’ensemble des chambres) Pour info: pas de lit bébé, et lit assez haut donc vous devez innover en solution ou prévoir un lit parapluie si bébé tourne la nuit. Sinon mettre un matelas par terre est aussi une option. Attention aux insectes. La piscine est trop petite par contre. Les masseuses sont top et très souriantes merci à elles encore! Le restaurant très bien. Bémol: la vue sur mer des cabanons n’est pas totale, car il y a le cabanon des masseuses et le restaurant devant qui bloquent la vue. Dans l’ensemble bon séjour, le personnel est très sympas, le sable et la plage privée un régal. Toutefois, ce n’est pas un hôtel extraordinaire ou coup de cœur pour nous avec deux bébés (pas de sièges bébé au resto, pas de lit bébé, piscine non adaptée aux enfants…). Nous garderons de bons souvenirs de cet endroit. Merci
Bien dans l’ensemble! Très belle plage privée.. mais beaucoup de vagues à notre passage (3 jours en janvier 2025). Concernant l’hôtel, il se trouve dans une zone protégée donc il y a un barrage avec des frais à payer au gouvernement 1 seule fois. Les chambres sont bien, bon design détente de bord de mer, mais pas assez propre selon moi. Certains endroits étaient poussiéreux et mal entretenus.. Toutefois très pratique notre chambre disposait d’ une douche extérieure et une intérieure pour ne rien salir en revenant de la plage (attention pas identique pour l’ensemble des chambres) Pour info: pas de lit bébé, et lit assez haut donc vous devez innover en solution ou prévoir un lit parapluie si bébé tourne la nuit. Sinon mettre un matelas par terre est aussi une option. Attention aux insectes. La piscine est trop petite par contre. Les masseuses sont top et très souriantes merci à elles encore! Le restaurant très bien. Bémol: la vue sur mer des cabanons n’est pas totale, car il y a le cabanon des masseuses et le restaurant devant qui bloquent la vue. Dans l’ensemble bon séjour, le personnel est très sympas, le sable et la plage privée un régal. Toutefois, ce n’est pas un hôtel extraordinaire ou coup de cœur pour nous avec deux bébés (pas de sièges bébé au resto, pas de lit bébé, piscine non adaptée aux enfants…). Nous garderons de bons souvenirs de cet endroit. Merci
6
GUSTAVO
2 feb 2025
·
Soggiorno di 2 notti
We have a nice stay at Kai Hotel. Good place to stay, but we have lots o Dust allergy. After frist night we woke-up and I don’t know why we have many allergy. Another night and same lots of allergy. We decided to look where is coming this allergy and BIG Surprise on top of closest lotsssss of Dust. OMG we don’t know when it was the last time that place was clean. Very bad the hotel is nice but now we taking pilules for allergy. Look the photos that we made.
We have a nice stay at Kai Hotel. Good place to stay, but we have lots o Dust allergy. After frist night we woke-up and I don’t know why we have many allergy. Another night and same lots of allergy. We decided to look where is coming this allergy and BIG Surprise on top of closest lotsssss of Dust. OMG we don’t know when it was the last time that place was clean. Very bad the hotel is nice but now we taking pilules for allergy. Look the photos that we made.
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Camere
I bungalow in stile spiaggia sono confortevoli ed eleganti, molti con terrazze e docce interne/esterne a pochi passi dalla sabbia, anche se alcuni panorami sono parzialmente ostruiti. Diversi ospiti menzionano una connessione Wi-Fi debole e l'assenza di telefono o TV in camera.
Recensioni degli ospiti correlate
8
Kenneth
12 nov 2025
·
Soggiorno di 2 notti
The beach is super nice and room is nicely decorated and clean
The beach is super nice and room is nicely decorated and clean
10
Zebang
22 mag 2024
·
Soggiorno di 1 notte
The room is good
The room is good
10
Frederik
18 ago 2024
·
Soggiorno di 2 notti
Great place in Tulum and great value for the money. Super clean and nice design, comfortable with air conditioners in the rooms👌
Great place in Tulum and great value for the money. Super clean and nice design, comfortable with air conditioners in the rooms👌
10
Guillermo
30 mag 2023
·
Soggiorno di 3 notti
Loved the single units. Was a nice change from the big chain hotels where you get just a room. This hotel felt like we had our own place on the beach. The staff was very friendly and helpful. They have Taxis right there to take you anywhere. Would strongly recommend staying here.
Loved the single units. Was a nice change from the big chain hotels where you get just a room. This hotel felt like we had our own place on the beach. The staff was very friendly and helpful. They have Taxis right there to take you anywhere. Would strongly recommend staying here.
10
Julie
16 ott 2023
·
Soggiorno di 3 notti
My stay here was perfection!! We had basically our own bungalow on the beach with our own patio area. The staff left coffee at our door daily and were very accommodating. Security was tight upon entering so we felt very safe. Can’t beat the price for a 10 second walk to the ocean. We’d definitely come back!
My stay here was perfection!! We had basically our own bungalow on the beach with our own patio area. The staff left coffee at our door daily and were very accommodating. Security was tight upon entering so we felt very safe. Can’t beat the price for a 10 second walk to the ocean. We’d definitely come back!
6
Deepinder
19 mar 2024
·
Soggiorno di 3 notti
The resort is quiet, clean and a great place to relax. We really loved the hotel but it fell short in service and amenities. PROS: -Very clean -Quiet and relaxing atmosphere -Tasty food and drinks -Decorated room for wifes birthday CONS: -At check in the front desk walked us to our suite, when we got there, someones empty drink cups were left on our patio set, to my surprise staff member just left them there, nobody collected them until the next day. -Very poor wifi. -First 24 hours our hot water did not work -Front desk is supposed to be open until 11pm but good luck finding someone to help you after 9pm. -Restaurant closes at 10:00pm but stops serving at 9:30pm even though the hotel claims they serve until 10:00pm. -No phone or tv in the room -Since there is no phone to call the front desk, they ask you to use whatsapp to communicate with the hotel, sometimes we did not receive a response for as long as 10 hours. -Restaurant service slow -Hotel offers complimentary coffee delivered to room in morning at requested time. Consistently delivered at wrong time by over 40 mins. -One night we were heading out to dinner and discovered their maintenance person who was varnishing the fence in the parking lot had dripped varnish all over our rental vehicle. When I brought it to his attention, no apology was offered, he just handed me wet rag to clean it. I am lucky I got there while it was wet. -Our patio daybed is covered in palm tree debris every morning, nobody cleans it.
The resort is quiet, clean and a great place to relax. We really loved the hotel but it fell short in service and amenities. PROS: -Very clean -Quiet and relaxing atmosphere -Tasty food and drinks -Decorated room for wifes birthday CONS: -At check in the front desk walked us to our suite, when we got there, someones empty drink cups were left on our patio set, to my surprise staff member just left them there, nobody collected them until the next day. -Very poor wifi. -First 24 hours our hot water did not work -Front desk is supposed to be open until 11pm but good luck finding someone to help you after 9pm. -Restaurant closes at 10:00pm but stops serving at 9:30pm even though the hotel claims they serve until 10:00pm. -No phone or tv in the room -Since there is no phone to call the front desk, they ask you to use whatsapp to communicate with the hotel, sometimes we did not receive a response for as long as 10 hours. -Restaurant service slow -Hotel offers complimentary coffee delivered to room in morning at requested time. Consistently delivered at wrong time by over 40 mins. -One night we were heading out to dinner and discovered their maintenance person who was varnishing the fence in the parking lot had dripped varnish all over our rental vehicle. When I brought it to his attention, no apology was offered, he just handed me wet rag to clean it. I am lucky I got there while it was wet. -Our patio daybed is covered in palm tree debris every morning, nobody cleans it.
10
Nichol
31 dic 2024
·
Soggiorno di 3 notti
Two things stand out: 1, Romana, the yoga instructor and sound healer, is amazing. I took Yin/Tibetan sound bowls, slow flow, and abs/glutes and each session was amazing. She gives you all of herself, and her physical and spiritual approach is amazing. You do not come across people with her special energetic qualities often. On top of this, the yoga and massage hut is intimate, beautiful and magic. The other thing I loved was the rooms - comfy beds, great little decks, indoor and outdoor showers. I loved the feeling of the rooms. The food is very good too though the music can be a bit counter to the peaceful vibe. - it is nice that this resort and Ikal are right next to each other, to compliment each other.
Two things stand out: 1, Romana, the yoga instructor and sound healer, is amazing. I took Yin/Tibetan sound bowls, slow flow, and abs/glutes and each session was amazing. She gives you all of herself, and her physical and spiritual approach is amazing. You do not come across people with her special energetic qualities often. On top of this, the yoga and massage hut is intimate, beautiful and magic. The other thing I loved was the rooms - comfy beds, great little decks, indoor and outdoor showers. I loved the feeling of the rooms. The food is very good too though the music can be a bit counter to the peaceful vibe. - it is nice that this resort and Ikal are right next to each other, to compliment each other.
8
Claudio
3 apr 2023
·
Soggiorno di 1 notte
Stayed at the Kai Tulum for 4 nights/3 days. The hotel property is really gorgeous: the bungalows are all set behind the hotel restaurant and beachfront. The rooms/bungalows are really lovely:very calming colors (some may find dull or boring) though perhaps some may find the spacing between bungalows a bit close. The bungalow I had was very comfortable: spacious deck with outdoor shower, very comfortable bed, nice very clean bathroom and shower area. The whole area was very relaxing and chill: we managed to visit hotels in the main hotel zone towards the south and the vibe at the Kai was so much more chill and relaxed. The hotel staff was very helpful and kind, though there were some minor service hiccups that were unfortunate (issues with the included breakfast, timing of the morning coffee/tea sevice) but nothing major. Overall a lovely stay, I would definitely stay again!
Stayed at the Kai Tulum for 4 nights/3 days. The hotel property is really gorgeous: the bungalows are all set behind the hotel restaurant and beachfront. The rooms/bungalows are really lovely:very calming colors (some may find dull or boring) though perhaps some may find the spacing between bungalows a bit close. The bungalow I had was very comfortable: spacious deck with outdoor shower, very comfortable bed, nice very clean bathroom and shower area. The whole area was very relaxing and chill: we managed to visit hotels in the main hotel zone towards the south and the vibe at the Kai was so much more chill and relaxed. The hotel staff was very helpful and kind, though there were some minor service hiccups that were unfortunate (issues with the included breakfast, timing of the morning coffee/tea sevice) but nothing major. Overall a lovely stay, I would definitely stay again!
8
Ben
28 dic 2021
·
Soggiorno di 4 notti
The cabins are clean and spacious, and nicely appointed. The chilled out vibe of the cabins contrasts a little with the beach club atmosphere of the restaurant and bar. Food good but not outstanding. Our cabin was at the rear of the property and basically had unusable wi-fi. Beach loungers had good availability and well spaced out, with different options for seeking shade Staff available via whatsapp rather than front desk; worked very well
The cabins are clean and spacious, and nicely appointed. The chilled out vibe of the cabins contrasts a little with the beach club atmosphere of the restaurant and bar. Food good but not outstanding. Our cabin was at the rear of the property and basically had unusable wi-fi. Beach loungers had good availability and well spaced out, with different options for seeking shade Staff available via whatsapp rather than front desk; worked very well
10
Shariane
14 ott 2025
·
Soggiorno di 1 notte
I had a solo beach birthday trip at Kai and it was such a wonderful experience. The beach bungalow is beautiful and I booked the beach front option which was amazing. The service was great and I really enjoyed my meals at the nearby beach restaurant. Highly recommended!
I had a solo beach birthday trip at Kai and it was such a wonderful experience. The beach bungalow is beautiful and I booked the beach front option which was amazing. The service was great and I really enjoyed my meals at the nearby beach restaurant. Highly recommended!
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Servizio
Il personale è ampiamente descritto come cordiale, attento e disponibile. Tuttavia, la comunicazione e la reattività possono essere incostanti e il servizio al ristorante o la colazione potrebbe essere lento, con alcune segnalazioni di pressioni per la mancia o problemi di coordinamento dei taxi.
Recensioni degli ospiti correlate
8
Aishwarya Rao
1 giu 2023
·
Soggiorno di 4 notti
The communication regarding the entrance to the property was bad. I was not informed until I messaged the hotel. Every time we needed to enter the hotel, there was security which bothered us to buy tickets. The hotel couldn't arrange anything for us when we complained. Other than that, the stay was nice and peaceful. The restaurant at the hotel had very few options. The hotel is located far away from all local restaurants, so it was inconvenient given how the exit and entrance was. There was also some construction work happening which was noisy
The communication regarding the entrance to the property was bad. I was not informed until I messaged the hotel. Every time we needed to enter the hotel, there was security which bothered us to buy tickets. The hotel couldn't arrange anything for us when we complained. Other than that, the stay was nice and peaceful. The restaurant at the hotel had very few options. The hotel is located far away from all local restaurants, so it was inconvenient given how the exit and entrance was. There was also some construction work happening which was noisy
10
Alejandro
6 feb 2025
·
Soggiorno di 2 notti
El hortel es increíble esta a pie de playa, muy lindo lugar, las habitaciones muy cómodas. El restaurante la comida deliciosa, el personal muy servicial y amable. Recomiendo este lugar.
El hortel es increíble esta a pie de playa, muy lindo lugar, las habitaciones muy cómodas. El restaurante la comida deliciosa, el personal muy servicial y amable. Recomiendo este lugar.
10
Julie
16 ott 2023
·
Soggiorno di 3 notti
My stay here was perfection!! We had basically our own bungalow on the beach with our own patio area. The staff left coffee at our door daily and were very accommodating. Security was tight upon entering so we felt very safe. Can’t beat the price for a 10 second walk to the ocean. We’d definitely come back!
My stay here was perfection!! We had basically our own bungalow on the beach with our own patio area. The staff left coffee at our door daily and were very accommodating. Security was tight upon entering so we felt very safe. Can’t beat the price for a 10 second walk to the ocean. We’d definitely come back!
6
Deepinder
19 mar 2024
·
Soggiorno di 3 notti
The resort is quiet, clean and a great place to relax. We really loved the hotel but it fell short in service and amenities. PROS: -Very clean -Quiet and relaxing atmosphere -Tasty food and drinks -Decorated room for wifes birthday CONS: -At check in the front desk walked us to our suite, when we got there, someones empty drink cups were left on our patio set, to my surprise staff member just left them there, nobody collected them until the next day. -Very poor wifi. -First 24 hours our hot water did not work -Front desk is supposed to be open until 11pm but good luck finding someone to help you after 9pm. -Restaurant closes at 10:00pm but stops serving at 9:30pm even though the hotel claims they serve until 10:00pm. -No phone or tv in the room -Since there is no phone to call the front desk, they ask you to use whatsapp to communicate with the hotel, sometimes we did not receive a response for as long as 10 hours. -Restaurant service slow -Hotel offers complimentary coffee delivered to room in morning at requested time. Consistently delivered at wrong time by over 40 mins. -One night we were heading out to dinner and discovered their maintenance person who was varnishing the fence in the parking lot had dripped varnish all over our rental vehicle. When I brought it to his attention, no apology was offered, he just handed me wet rag to clean it. I am lucky I got there while it was wet. -Our patio daybed is covered in palm tree debris every morning, nobody cleans it.
The resort is quiet, clean and a great place to relax. We really loved the hotel but it fell short in service and amenities. PROS: -Very clean -Quiet and relaxing atmosphere -Tasty food and drinks -Decorated room for wifes birthday CONS: -At check in the front desk walked us to our suite, when we got there, someones empty drink cups were left on our patio set, to my surprise staff member just left them there, nobody collected them until the next day. -Very poor wifi. -First 24 hours our hot water did not work -Front desk is supposed to be open until 11pm but good luck finding someone to help you after 9pm. -Restaurant closes at 10:00pm but stops serving at 9:30pm even though the hotel claims they serve until 10:00pm. -No phone or tv in the room -Since there is no phone to call the front desk, they ask you to use whatsapp to communicate with the hotel, sometimes we did not receive a response for as long as 10 hours. -Restaurant service slow -Hotel offers complimentary coffee delivered to room in morning at requested time. Consistently delivered at wrong time by over 40 mins. -One night we were heading out to dinner and discovered their maintenance person who was varnishing the fence in the parking lot had dripped varnish all over our rental vehicle. When I brought it to his attention, no apology was offered, he just handed me wet rag to clean it. I am lucky I got there while it was wet. -Our patio daybed is covered in palm tree debris every morning, nobody cleans it.
10
Nathan
26 giu 2023
·
Soggiorno di 3 notti
My wife and I had a wonderful time at Kai Tulum! I'd like to give a big shout out to Andy at the restaurant for being so friendly, attentive, and just all around helpful. Besides excellent service in the restaurant, Andy gave us good advice for local activities. As for the rest of the stay, our room was so comfortable and so close to the shore! The hotel was beautiful whether seen from the shore, the garden, or the cabin. I loved the beach club and would return in a heartbeat! I couldn't believe it when I went swimming and looked up the shore to see the ruins. What an amazing view! The restaurant was excellent and always delicious. Abram and Jeff were also great at the restaurant.
My wife and I had a wonderful time at Kai Tulum! I'd like to give a big shout out to Andy at the restaurant for being so friendly, attentive, and just all around helpful. Besides excellent service in the restaurant, Andy gave us good advice for local activities. As for the rest of the stay, our room was so comfortable and so close to the shore! The hotel was beautiful whether seen from the shore, the garden, or the cabin. I loved the beach club and would return in a heartbeat! I couldn't believe it when I went swimming and looked up the shore to see the ruins. What an amazing view! The restaurant was excellent and always delicious. Abram and Jeff were also great at the restaurant.
8
Eduardo
19 dic 2024
·
Soggiorno di 7 notti
Staff was great, but I wish we got more information about Tulum of what to do and where to go. Other than that everything was great
Staff was great, but I wish we got more information about Tulum of what to do and where to go. Other than that everything was great
10
Jennie
18 mar 2025
·
Soggiorno di 3 notti
Denise y en general todo el personal muy amables y atentos! Gran lugar para relajarse, cómodo y seguro!!! Altamente recomendado:)
Denise y en general todo el personal muy amables y atentos! Gran lugar para relajarse, cómodo y seguro!!! Altamente recomendado:)
10
GIORGIO
5 ago 2024
·
Soggiorno di 4 notti
The team was very helpful.
The team was very helpful.
10
Katie
3 mag 2024
·
Soggiorno di 5 notti
The staff was friendly and welcoming! They made the stay enjoyable! Every morning Rigo or Andres took care of us at breakfast and made us smile and provided excellent service! We always saw people cleaning and our rooms were ammaculate and cleaned every day. We loved our resort and definitely want to return! (Also the drinks were amazing - get the hibiscus drink on the beach!)
The staff was friendly and welcoming! They made the stay enjoyable! Every morning Rigo or Andres took care of us at breakfast and made us smile and provided excellent service! We always saw people cleaning and our rooms were ammaculate and cleaned every day. We loved our resort and definitely want to return! (Also the drinks were amazing - get the hibiscus drink on the beach!)
4
Line
11 apr 2023
·
Soggiorno di 3 notti
I would not recommend this hotel. We had 3 nights here and paid a good amount for it. The room was very nice and clean but that was just about it. - On our first night we ordered room service and the waiter was "begging" for tips (although it said in the information folder that the amount of tips (and even giving tips) were optional). He said that if we did not give him tips his Manager would ask him to pay-out that minimum amount from his own pocket. Not sure whether this is true - but it was just an uncomfortable position to be in. Especially taking into account that we were paying almost 300 USD per night. - When we checked out the hotel receptionist said everything was fine and we asked if he could order a taxi. When the taxi arrived we asked for the price (we were going 8 min. down the road) and the driver stated an extremely high price. We asked the hotel to find another taxi but you could clearly sense that he was supporting the driver - and said this was the price (although we had been taking taxis for far less the previous days). - When we then insisted to wait for another taxi, the hotel receptionist started claiming that we had used from the minibar (although we already checked out where he said everything was fine). Since we had not touched the minibar, I told him this and after a longer discussion he gave up. - The restaurant was not nice and in general the staff seemed a bit like they did not bother to help.
I would not recommend this hotel. We had 3 nights here and paid a good amount for it. The room was very nice and clean but that was just about it. - On our first night we ordered room service and the waiter was "begging" for tips (although it said in the information folder that the amount of tips (and even giving tips) were optional). He said that if we did not give him tips his Manager would ask him to pay-out that minimum amount from his own pocket. Not sure whether this is true - but it was just an uncomfortable position to be in. Especially taking into account that we were paying almost 300 USD per night. - When we checked out the hotel receptionist said everything was fine and we asked if he could order a taxi. When the taxi arrived we asked for the price (we were going 8 min. down the road) and the driver stated an extremely high price. We asked the hotel to find another taxi but you could clearly sense that he was supporting the driver - and said this was the price (although we had been taking taxis for far less the previous days). - When we then insisted to wait for another taxi, the hotel receptionist started claiming that we had used from the minibar (although we already checked out where he said everything was fine). Since we had not touched the minibar, I told him this and after a longer discussion he gave up. - The restaurant was not nice and in general the staff seemed a bit like they did not bother to help.
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Posizione
Ambiente panoramico e tranquillo su una splendida spiaggia all'interno del Parco Nazionale di Tulum e raggiungibile a piedi dalle rovine. Aspettatevi un accesso controllato con posti di blocco e tariffe, trasporti più costosi, occasionali chiusure stradali e barche turistiche che possono influire sulla balneazione o sulla vista.
Recensioni degli ospiti correlate
8
Stacy K
25 ago 2024
·
Soggiorno di 7 notti
Staying within the national park was neat, but you could not bring even a water bottle to the resort. Federal police check your car and trunk every time you travel from town to the resort. The property is beautiful and well kept but the tourist boats are everywhere on the beach in front of the hotel.
Staying within the national park was neat, but you could not bring even a water bottle to the resort. Federal police check your car and trunk every time you travel from town to the resort. The property is beautiful and well kept but the tourist boats are everywhere on the beach in front of the hotel.
10
Hector
7 lug 2024
·
Soggiorno di 3 notti
El hotel está muy bonito y limpio. Muy cerca de las Ruinas de tulum. Los precios de la comida y bebidas está un poco elevados comparados con otros destinos turísticos pero igual que todo Tulúm. El único pero en mi opinión es la playa. Tenía algo de sargazo y unas lanchas estacionadas en la playa que dañaban la hermosa vista al mar que tiene el hotel. Se los recomiendo. Volvería a hospedarme ahí. Lo que más disfrutamos fue andar en bicicleta en toda la zona arqueológica. Nota: El hotel está en retirado de la zona hotelera donde están los restaurantes y beach clubs famosos. Esperen gastar $600 pesos de ida a los restaurantes y $700/$800 para regresar a tu hotel.
El hotel está muy bonito y limpio. Muy cerca de las Ruinas de tulum. Los precios de la comida y bebidas está un poco elevados comparados con otros destinos turísticos pero igual que todo Tulúm. El único pero en mi opinión es la playa. Tenía algo de sargazo y unas lanchas estacionadas en la playa que dañaban la hermosa vista al mar que tiene el hotel. Se los recomiendo. Volvería a hospedarme ahí. Lo que más disfrutamos fue andar en bicicleta en toda la zona arqueológica. Nota: El hotel está en retirado de la zona hotelera donde están los restaurantes y beach clubs famosos. Esperen gastar $600 pesos de ida a los restaurantes y $700/$800 para regresar a tu hotel.
10
Carina
30 nov 2024
·
Soggiorno di 4 notti
Beautiful and chill environment with lovely light and breeze cabins for a perfect getaway. Situated in the national park away from the overcrowded tourist spots further down.
Beautiful and chill environment with lovely light and breeze cabins for a perfect getaway. Situated in the national park away from the overcrowded tourist spots further down.
10
Anne
6 ago 2024
·
Soggiorno di 7 notti
Overall we had a great stay except paying everyday per head at the entrance of the resort even your a guest. The boats coming in and out scared me getting hit while swimming on the beach and the smell of the gas also bothers me
Overall we had a great stay except paying everyday per head at the entrance of the resort even your a guest. The boats coming in and out scared me getting hit while swimming on the beach and the smell of the gas also bothers me
4
Joseph
19 feb 2024
·
Soggiorno di 7 notti
This property is in a national park, and you are required to pay entry fee plus subject to inspection from national guards. Very uncomfortable. Plus we didn’t get our free bottle of wine
This property is in a national park, and you are required to pay entry fee plus subject to inspection from national guards. Very uncomfortable. Plus we didn’t get our free bottle of wine
6
David
12 nov 2024
·
Soggiorno di 1 notte
The government started a new program to limit plastic- cans etc.. so on the road to the hotel everyone was stopped by the military and car screened. Massive backups- also we had water bottles and beer for our trip removed from our car.
The government started a new program to limit plastic- cans etc.. so on the road to the hotel everyone was stopped by the military and car screened. Massive backups- also we had water bottles and beer for our trip removed from our car.
10
Brian
8 nov 2024
·
Soggiorno di 1 notte
What a gem! The location is great and if you like the eco-friendly bohemian vibe, you'll love this place. Plus the property is literally on yhe beach. Can't beat this deal. Would definitely stay again!
What a gem! The location is great and if you like the eco-friendly bohemian vibe, you'll love this place. Plus the property is literally on yhe beach. Can't beat this deal. Would definitely stay again!
8
Eric
14 mag 2023
·
Soggiorno di 4 notti
I stayed at Kai Tulum for a brief 4 day stay and overall the stay was good. The hotel is terrible with communication, i had a few questions i had before we travelled to Mexico and their whatsapp account were never replied to my questions, their hotel phone never answered any of my calls, i finally received an email on the morning of my flight which was not very convenient. The road leading to the hotel was closed due to construction and a back winding dirt road had to be used, It was inconvenient. The check-in was simple, the hotel provided free parking for guests. The ocean view was partially blocked by the restaurant but regardless it was a phenomenal view every morning. It actually did an accurate job of representing the room and the beach distance from the room. It was ocean view and a wonderful beach style cabin/room. The bed faced the view and the shower was very nice. The grounds are nice and very tropical feel wherever you are on the hotel grounds. The pool area is small but the hotel only has about 16 rooms. The beach has plenty of seating with a great view. The restaurant was over-priced in my opinion and better meals were had at different locations. The restaurant does have a clean modern look but there was no attempts to have live music or any type of bar area to make it inviting. The beach sand everywhere got a little old because it was very dusty and got everywhere but that isn't the hotels fault. The hotel needed to do a better clean up the sargasso seaweed
I stayed at Kai Tulum for a brief 4 day stay and overall the stay was good. The hotel is terrible with communication, i had a few questions i had before we travelled to Mexico and their whatsapp account were never replied to my questions, their hotel phone never answered any of my calls, i finally received an email on the morning of my flight which was not very convenient. The road leading to the hotel was closed due to construction and a back winding dirt road had to be used, It was inconvenient. The check-in was simple, the hotel provided free parking for guests. The ocean view was partially blocked by the restaurant but regardless it was a phenomenal view every morning. It actually did an accurate job of representing the room and the beach distance from the room. It was ocean view and a wonderful beach style cabin/room. The bed faced the view and the shower was very nice. The grounds are nice and very tropical feel wherever you are on the hotel grounds. The pool area is small but the hotel only has about 16 rooms. The beach has plenty of seating with a great view. The restaurant was over-priced in my opinion and better meals were had at different locations. The restaurant does have a clean modern look but there was no attempts to have live music or any type of bar area to make it inviting. The beach sand everywhere got a little old because it was very dusty and got everywhere but that isn't the hotels fault. The hotel needed to do a better clean up the sargasso seaweed
10
John
12 apr 2025
·
Soggiorno di 3 notti
We love Kai Tulum. The staff is always amazing and super friendly. The suites are so perfect- it’s like your own little oceanside cottage. Location inside the National Park is ideal for safety. Only negative this trip was the amount of seaweed but that is outside the control of any hotel. We can’t wait to return in the future.
We love Kai Tulum. The staff is always amazing and super friendly. The suites are so perfect- it’s like your own little oceanside cottage. Location inside the National Park is ideal for safety. Only negative this trip was the amount of seaweed but that is outside the control of any hotel. We can’t wait to return in the future.
10
Roy
18 mag 2024
·
Soggiorno di 3 notti
The location is beautiful!!! The room is also great, perfect get away for a relaxing time. The food and drink were all delicious. The staff was king and helpful, and attentive. The ruins are a short walk, and you are surrounded by nature, no stores no cars, just NATURE!
The location is beautiful!!! The room is also great, perfect get away for a relaxing time. The food and drink were all delicious. The staff was king and helpful, and attentive. The ruins are a short walk, and you are surrounded by nature, no stores no cars, just NATURE!
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Ristorazione
Molti ospiti si sono goduti il cibo e le bevande, ma il menu è ridotto e i prezzi sono più alti rispetto ai locali vicini. Il servizio di colazione e al ristorante può essere lento e alcuni articoli a volte non erano disponibili.
Recensioni degli ospiti correlate
8
Gustavo
12 gen 2023
·
Soggiorno di 3 notti
Muy bonito hotel. Aunque el servicio de alimentos es muy lento.
Muy bonito hotel. Aunque el servicio de alimentos es muy lento.
8
Aishwarya Rao
1 giu 2023
·
Soggiorno di 4 notti
The communication regarding the entrance to the property was bad. I was not informed until I messaged the hotel. Every time we needed to enter the hotel, there was security which bothered us to buy tickets. The hotel couldn't arrange anything for us when we complained. Other than that, the stay was nice and peaceful. The restaurant at the hotel had very few options. The hotel is located far away from all local restaurants, so it was inconvenient given how the exit and entrance was. There was also some construction work happening which was noisy
The communication regarding the entrance to the property was bad. I was not informed until I messaged the hotel. Every time we needed to enter the hotel, there was security which bothered us to buy tickets. The hotel couldn't arrange anything for us when we complained. Other than that, the stay was nice and peaceful. The restaurant at the hotel had very few options. The hotel is located far away from all local restaurants, so it was inconvenient given how the exit and entrance was. There was also some construction work happening which was noisy
8
Sonata
18 mag 2025
·
Soggiorno di 4 notti
Very nice, clean boutique hotel. It felt very quiet—almost like we were the only guests staying there, which made for a peaceful, if somewhat slow, atmosphere. The staff was friendly and easily accessible throughout our stay. A couple of small surprises: they didn’t have a regular cappuccino or Corona beer available. That said, the food was excellent—definitely a step above the neighboring hotels. Overall, a pleasant stay with great service and quality dining. Would recommend it for my family and friends.
Very nice, clean boutique hotel. It felt very quiet—almost like we were the only guests staying there, which made for a peaceful, if somewhat slow, atmosphere. The staff was friendly and easily accessible throughout our stay. A couple of small surprises: they didn’t have a regular cappuccino or Corona beer available. That said, the food was excellent—definitely a step above the neighboring hotels. Overall, a pleasant stay with great service and quality dining. Would recommend it for my family and friends.
10
Afia
24 giu 2024
·
Soggiorno di 5 notti
The property is right on the beach and in close proximity to a handful of other hotels. My room was extremely clean and housekeeping came everyday. The restaurant had a very good, but small menu. All staff were kind and helpful. The property itself was the perfect calm, quiet getaway.
The property is right on the beach and in close proximity to a handful of other hotels. My room was extremely clean and housekeeping came everyday. The restaurant had a very good, but small menu. All staff were kind and helpful. The property itself was the perfect calm, quiet getaway.
8
Sheila
3 set 2025
·
Soggiorno di 3 notti
Beautiful rooms, beautiful property with kind staff, especially Dennis. Gorgeous, but the hotel’s amenities i found were significantly pricier than surrounding hotels, for example a bike rentak here would by $850 mxd conpared to next door where it was $350, their restaurant was gorgeous and loved the food quality, but again significantly higher prices than neighboring spots. I loved my stay here, and loved the convenience- please beware before booking there’s a $450 mxd one time fee to enter the national park and then a daily $120 something fee, which is pretty annoying but part of thr deal for this whole area.
Beautiful rooms, beautiful property with kind staff, especially Dennis. Gorgeous, but the hotel’s amenities i found were significantly pricier than surrounding hotels, for example a bike rentak here would by $850 mxd conpared to next door where it was $350, their restaurant was gorgeous and loved the food quality, but again significantly higher prices than neighboring spots. I loved my stay here, and loved the convenience- please beware before booking there’s a $450 mxd one time fee to enter the national park and then a daily $120 something fee, which is pretty annoying but part of thr deal for this whole area.
8
Claire
29 set 2024
·
Soggiorno di 3 notti
Beautiful location and accommodation but the breakfast service let it down.
Beautiful location and accommodation but the breakfast service let it down.
8
Ben
28 dic 2021
·
Soggiorno di 4 notti
The cabins are clean and spacious, and nicely appointed. The chilled out vibe of the cabins contrasts a little with the beach club atmosphere of the restaurant and bar. Food good but not outstanding. Our cabin was at the rear of the property and basically had unusable wi-fi. Beach loungers had good availability and well spaced out, with different options for seeking shade Staff available via whatsapp rather than front desk; worked very well
The cabins are clean and spacious, and nicely appointed. The chilled out vibe of the cabins contrasts a little with the beach club atmosphere of the restaurant and bar. Food good but not outstanding. Our cabin was at the rear of the property and basically had unusable wi-fi. Beach loungers had good availability and well spaced out, with different options for seeking shade Staff available via whatsapp rather than front desk; worked very well
10
Amy
13 mar 2023
·
Soggiorno di 6 notti
Kai Tulum was absolutely gorgeous. The staff was super friendly and helpful. My room was perfect for my daughter and I. I liked that we had bathrobes but would have been better if they were softer and more plush. We only had dinner there one night as there weren't that many options. The plate of pasta that we had was delicious but small. I highly recommend Kai Tulum!
Kai Tulum was absolutely gorgeous. The staff was super friendly and helpful. My room was perfect for my daughter and I. I liked that we had bathrobes but would have been better if they were softer and more plush. We only had dinner there one night as there weren't that many options. The plate of pasta that we had was delicious but small. I highly recommend Kai Tulum!
10
Karen
13 apr 2025
·
Soggiorno di 3 notti
I Loved the cottages! They were very comfortable! We had everything we needed, and the extra items for the beach were appreciated (after-Sun lotion and bug spray)! We rented an electric bike to take to a Cenote, and back to Tulum for shopping and lunch … that was so much fun! The only thing was the beach restaurant was very expensive … BUT … the food was great! It truly was a good stay.
I Loved the cottages! They were very comfortable! We had everything we needed, and the extra items for the beach were appreciated (after-Sun lotion and bug spray)! We rented an electric bike to take to a Cenote, and back to Tulum for shopping and lunch … that was so much fun! The only thing was the beach restaurant was very expensive … BUT … the food was great! It truly was a good stay.
10
Kelly
16 dic 2023
·
Kai is stunning! This is a this is a great hotel, if you would like a peaceful place to rest and reflect, swim and enjoy the Playa Paraiso. This is not the right hotel if you want to go to different bars and restaurants every night. You can take a cab into town, but it is not that close and not worth it in my opinion. We enjoyed our stay at Kai so much, especially the beautiful room. Their bungalows are as beautiful as the pictures show. The restaurant is slightly overpriced as far as food, but their two for one margaritas can’t be beat. The massage therapist at Kai is excellent, and will give you a great price if you can pay in pesos. Having pesos would have been the only improvement on my stay as I found it a little tricky at times to use a card. Kai is next-door to IKAL Hotel and IKAL’s restaurant is so good and very affordable. Our room was quiet and safe, and we felt so well cared for. They have filtered water in every room so you don’t have to worry about finding bottled water, which can be a big stress at times in Mexico. I would come back here in instant! What a beautiful place.
Kai is stunning! This is a this is a great hotel, if you would like a peaceful place to rest and reflect, swim and enjoy the Playa Paraiso. This is not the right hotel if you want to go to different bars and restaurants every night. You can take a cab into town, but it is not that close and not worth it in my opinion. We enjoyed our stay at Kai so much, especially the beautiful room. Their bungalows are as beautiful as the pictures show. The restaurant is slightly overpriced as far as food, but their two for one margaritas can’t be beat. The massage therapist at Kai is excellent, and will give you a great price if you can pay in pesos. Having pesos would have been the only improvement on my stay as I found it a little tricky at times to use a card. Kai is next-door to IKAL Hotel and IKAL’s restaurant is so good and very affordable. Our room was quiet and safe, and we felt so well cared for. They have filtered water in every room so you don’t have to worry about finding bottled water, which can be a big stress at times in Mexico. I would come back here in instant! What a beautiful place.
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10
yazmin
19 dic 2022
·
Soggiorno di 19.344 notti
Paradise!
Paradise!
10
Keith
12 mag 2026
·
Soggiorno di 1 notte
Absolutely serene, peaceful little cabin… Such a wonderful experience.
Absolutely serene, peaceful little cabin… Such a wonderful experience.
2
Juan
7 mag 2026
·
Soggiorno di 5 notti
La playa contaminada de algas un olor repugnante nos estafaron con las fotos! Nadie se disculpó y nadie nos ofreció nada a cambio! Una estafa en toda regla
La playa contaminada de algas un olor repugnante nos estafaron con las fotos! Nadie se disculpó y nadie nos ofreció nada a cambio! Una estafa en toda regla
10
Manuel
22 apr 2026
·
Soggiorno di 1 notte
Muy buen hotel, excelente ubicación
Muy buen hotel, excelente ubicación
2
Jamine
7 gen 2026
·
Soggiorno di 1 notte
Rude morning waiter at breakfast. He said there was no menu and told us there was omelettes only and no price. When we were shocked to find out the total, he demanded a 15-20 percent tip. The rooms were nice but not as expected. We booked a partial ocean view and had no view at all of the ocean
Rude morning waiter at breakfast. He said there was no menu and told us there was omelettes only and no price. When we were shocked to find out the total, he demanded a 15-20 percent tip. The rooms were nice but not as expected. We booked a partial ocean view and had no view at all of the ocean
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:30
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
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ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
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Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-26: 92.24016619773866USD
- 2026-09-27: 88.63313960357667USD
- 2026-09-28: 84.05013030311585USD
- 2026-09-29: 86.47914077072144USD
- 2026-09-30: 87.15001603286744USD
- 2026-10-01: 88.23021860870362USD
- 2026-10-02: 94.4788968435669USD
- 2026-10-03: 92.44259024719238USD
- 2026-10-04: 77.78642586517334USD
- 2026-10-05: 91.48873451469422USD
- 2026-10-06: 89.12200770225526USD
- 2026-10-07: 89.91646936141969USD
- 2026-10-08: 90.63827399009705USD
- 2026-10-09: 94.54114577613831USD
- 2026-10-10: 91.89419025901795USD
- 2026-10-11: 94.96682743217468USD
- 2026-10-12: 88.28834423309327USD
- 2026-10-13: 88.28834423309327USD
- 2026-10-14: 86.86158411506653USD
- 2026-10-15: 89.93784979942322USD
- 2026-10-16: 92.44259024719238USD
- 2026-10-17: 94.37134360488892USD
- 2026-10-18: 94.54114577613831USD
- 2026-10-19: 88.28834423309327USD
- 2026-10-20: 90.79545449798584USD
- 2026-10-21: 106.29269562324525USD
- 2026-10-22: 241.31215816482546USD
- 2026-10-23: 94.99729650947572USD
- 2026-10-24: 93.37013493316651USD
- 2026-10-25: 92.50349367919922USD
- 2026-10-26: 90.66560935317993USD
- 2026-10-27: 92.0180544367981USD
- 2026-10-28: 102.42807077583313USD
- 2026-10-29: 102.42807077583313USD
- 2026-10-30: 95.00621153579712USD
- 2026-10-31: 90.98245303451539USD
- 2026-11-01: 142.13714316688538USD
- 2026-11-02: 150.59255517608645USD
- 2026-11-03: 126.641803103714USD
- 2026-11-04: NO DATA
- 2026-11-05: 125.33010498558045USD
- 2026-11-06: 142.28817777542116USD
- 2026-11-07: 441.776377538147USD
- 2026-11-08: 142.28817777542116USD
- 2026-11-09: 136.58259565231324USD
- 2026-11-10: 130.25477594230654USD
- 2026-11-11: 131.7594969672394USD
- 2026-11-12: 132.73037545204164USD
- 2026-11-13: 139.16339594490051USD
- 2026-11-14: 159.9474299723816USD
- 2026-11-15: 135.96344837638856USD
- 2026-11-16: 131.45713260810854USD
- 2026-11-17: 131.5761008999634USD
- 2026-11-18: 161.1888321965027USD
- 2026-11-19: 131.4898065702057USD
- 2026-11-20: 142.28817777542116USD
- 2026-11-21: 151.9550524510193USD
- 2026-11-22: 142.2450262702179USD
- 2026-11-23: 128.32499826805116USD
- 2026-11-24: 128.77604477989198USD
- 2026-11-25: 129.58996845367432USD
- 2026-11-26: 131.63005113227845USD
Questa struttura offre trasferimenti dall'aeroporto (possono essere previsti supplementi). Contatta la struttura 24 ore prima dell'arrivo per organizzare il servizio, utilizzando i recapiti riportati sulla conferma della prenotazione. La reception è aperta tutti i giorni dalle ore 09:00 alle ore 20:00. Il personale alla reception è presente solo in orari limitati. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. Agli ospiti non è consentito portare prodotti in PET o PETE (polietilene tereftalato) nella struttura. Gli esempi includono bottiglie di bibite e acqua, alcune bottiglie di succhi e liquori e imballaggi di plastica per alimenti. Questa struttura si trova all'interno del Jaguar Park e gli ospiti sono tenuti a pagare una tariffa giornaliera d'ingresso al parco. Il biglietto d'ingresso al parco per gli ospiti residenti in Messico è di 255 MXN a persona al giorno. Il supplemento obbligatorio indicato comprende il biglietto d'ingresso al parco per gli ospiti non residenti. Le tariffe vengono riscosse all'ingresso del parco. Al momento del pagamento, gli ospiti riceveranno un braccialetto identificativo. Gli ospiti devono indossare il braccialetto durante la visita.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- La struttura si riserva il diritto di richiedere la pre-autorizzazione della carta di credito dell'ospite prima dell'arrivo.
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza e un kit di pronto soccorso
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un hotel prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- Fino a 2 bambini o ragazzi di età pari o inferiore a 11 anni soggiornano gratuitamente nella camera dei genitori o dei tutori, utilizzando i letti presenti.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Costo colazione preparata su ordinazione: tra 10 MXN e 30 MXN per gli adulti e tra 10 MXN e 30 MXN per i bambini (importi approssimativi)
- Navetta per l'aeroporto: 2900 MXN per veicolo (solo andata, massimo 4 persone)
- Letto aggiuntivo: 425.0 MXN a notte
- Supplemento per i servizi: 3.5 MXN per sistemazione, al giorno
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Massaggi
SPA e centro benessere
Bar della piscina
Pranzi da asporto
Colazione in camera
Family room
Beach Sun Loungers
Snack Bar/Deli
Servizi
Servizio babysitter e asilo nido
Servizio di pulizia
Cassetta di sicurezza
Noleggio biciclette
Deposito bagagli
Zona fumatori
Lavanderia self-service
Concierge Services
Attività
Piscina
Giardino
Spiaggia - nelle vicinanze
Immersioni subacquee
Windsurf
Pesca
Canoa
Piscina coperta
Musica dal vivo
Bicycle Tour Information
Pool (Indoor)
Mobili da esterno
Terrazza
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito